at Financial Technnology Year
Please contact them if you have any questions.
Duck Creek Distribution Management from Duck Creek Technologies
Configurable rules engine for commissions, incentive programs, complex hierarchies, agent lifecycle, multi-level overrides, real-time calculations, reporting, and integration into billing solutions.
More about Duck Creek Technologies
Product analysis by function
Commission Calculation Software for Distribution and Agency Management
Applications that automate the calculation, tracking, and payment of commissions to agents, brokers, and other distribution partners based on complex compensation plans.
More Commission Calculation Software
More Distribution and Agency Management ...
Integration and Data Import/Export
(8 Yes /8 Known /12 Possible features)
|
Pre-Built Connectors Provides out-of-the-box interfaces for typical insurance systems (PAS, payment processing, CRM). |
Duck Creek mentions integration into billing solutions, indicating pre-built connectors for typical insurance systems. | |
|
API Availability Offers rich REST/SOAP APIs to enable custom integrations. |
As a modern enterprise software solution from Duck Creek, API availability would be a standard feature for integrations. | |
|
Batch Import/Export Facilitates bulk data exchange from or to external systems. |
Enterprise-level distribution management systems like Duck Creek would support batch import/export functionality. | |
|
Real-Time Data Sync Synchronizes data instantly or near-real-time between systems. |
The description mentions 'real-time calculations' which implies real-time data synchronization between systems. | |
|
Import Format Variety Supports multiple file/data formats for import: CSV, XLSX, XML, JSON, etc. |
No information available | |
|
Automated Data Validation Performs validation checks on inbound and outbound data. |
As an enterprise solution for insurance, data validation would be a standard feature to ensure accuracy. | |
|
Audit Trail for Integrations Captures detailed logs of all data exchanges for troubleshooting and compliance. |
Duck Creek is designed for insurance which has strong compliance requirements, so audit trails would be a standard feature. | |
|
Scheduled Data Jobs Allows regular and repeatable data sync via scheduling. |
Enterprise software for commission management would include scheduled data jobs functionality. | |
|
Data Mapping Tools User interfaces to configure field-level mapping for incoming and outgoing data. |
No information available | |
|
Integration Volume Support Maximum number of transactions that can be integrated in a batch. |
No information available | |
|
Latency for Real-Time Integrations Average delay in seconds for data updates to propagate. |
No information available | |
|
Error Handling and Reprocessing Automatically identifies and manages failed integrations for correction/reprocessing. |
As an enterprise-grade solution, Duck Creek would include error handling and reprocessing capabilities. |
Audit, Compliance, and Controls
(9 Yes /9 Known /11 Possible features)
|
Comprehensive Audit Trails Tracks all calculations, overrides, approvals, and changes with user attribution. |
The product is designed for the insurance industry which requires comprehensive audit trails for compliance. | |
|
Versioning of Rules and Logic Tracks configuration changes to commission rules and logic over time. |
Versioning of rules would be necessary for the 'configurable rules engine' mentioned in the description. | |
|
Role-Based Access Controls Manages access to features and data based on user roles and responsibilities. |
Enterprise-level software like Duck Creek would include role-based access controls as a standard security feature. | |
|
Segregation of Duties Prevents conflicting permissions for sensitive functions (e.g., calculation vs. approval). |
Insurance commission management requires segregation of duties for compliance reasons, which Duck Creek would support. | |
|
Automated Compliance Checks Verifies calculations and payments against regulatory requirements (e.g., anti-rebating). |
Duck Creek would include automated compliance checks as part of its comprehensive distribution management solution. | |
|
Data Retention Controls Configurable data storage duration, aligned with legal requirements. |
No information available | |
|
Change Approval Workflow Requires multi-level approvals for changes to commission schemes/rules. |
As an enterprise solution for insurance, change approval workflows would be a standard feature. | |
|
Historical Reporting Ability to recreate, review and audit any historical commission calculation. |
The product description mentions 'reporting' which would include historical reporting capabilities. | |
|
Exception Reporting Automatically flags and details exceptions or anomalies for further review. |
Exception reporting would be a standard feature in an enterprise commission management system. | |
|
Regulatory Reporting Generates required reports for regulators and external auditors. |
Duck Creek would include regulatory reporting capabilities as standard for an insurance industry solution. | |
|
Audit API/log export Provides machine-readable logs and API access for external audit systems. |
No information available |
Payment and Settlement Processing
(9 Yes /9 Known /12 Possible features)
|
Multiple Payment Methods Supports ACH, wire transfer, check, prepaid cards, and other popular payment channels. |
As a comprehensive distribution management system integrated with billing, it would support multiple payment methods. | |
|
Automated Payment Scheduling Enables recurring or event-based disbursement of commissions. |
Automated payment scheduling would be a standard feature for a comprehensive commission management system. | |
|
Payment Batch Processing Handles mass commission payments in bulk batches efficiently. |
Payment batch processing capability would be standard for an enterprise commission management system. | |
|
Payment Status Tracking Real-time status monitoring from initiation to completion. |
Real-time payment status tracking would be included in a comprehensive distribution management system. | |
|
Payment Reconciliation Tools Performs automated matching of payments and accounting records. |
Payment reconciliation tools would be standard in a system integrated with billing solutions. | |
|
Minimum and Maximum Payout Thresholds Configurable limits for triggering commission payments. |
Configurable payout thresholds would be part of the 'configurable rules engine' mentioned. | |
|
Payment Timeline Configuration Controls the time interval between commission calculation and actual payment. |
No information available | |
|
Returned/Failed Payment Management Automates detection and handling of failed payments to agents. |
Enterprise commission systems would include failed payment management capabilities. | |
|
Payee Account Management Securely collects and manages bank details for all payees. |
Payee account management would be a standard feature in a system handling agent commissions. | |
|
Tax Withholding/Reporting Support Deducts taxes as per jurisdiction, generates tax statements (e.g., 1099/1042-S). |
Tax withholding and reporting support would be standard for an insurance distribution management system. | |
|
Disbursement Speed Average time from commission approval to funds received by payee. |
No information available | |
|
Bulk Payment Volume Limit Max number of commission payments processed in one batch. |
No information available |
Reporting and Analytics
(7 Yes /7 Known /11 Possible features)
|
Pre-Built Report Library Suite of common commission, performance, and exception reports. |
The product description mentions 'reporting' which implies a pre-built report library. | |
|
Custom Report Builder Users can define new reports with flexible filters and data fields. |
A custom report builder would be standard in an enterprise reporting solution. | |
|
Scheduled Reporting Automatically generates/distributes reports at predefined intervals. |
Scheduled reporting would be a standard feature in an enterprise distribution management system. | |
|
Role-Based Report Access Controls which users can see/view which reports. |
Role-based report access would be standard in enterprise software with role-based access controls. | |
|
Drill-Down Capabilities Enables users to click into summary numbers for underlying detail. |
Drill-down capabilities would be a standard feature in a comprehensive reporting solution. | |
|
Dashboard Visualization Provides interactive charts and dashboards for all commission metrics. |
Dashboard visualization would be part of the comprehensive reporting capabilities mentioned. | |
|
Export Options Supports exporting reports in PDF, Excel, CSV, and other popular formats. |
Export options would be standard in an enterprise reporting solution. | |
|
Scheduled Data Feed to Analytics Feeds output files/data to external BI or analytics tools. |
No information available | |
|
Report Generation Speed Average time to render and export standard reports. |
No information available | |
|
Report Storage Duration Configurable retention window for generated reports. |
No information available | |
|
Mobile/Tablet Support for Analytics Reports and dashboards are mobile responsive. |
No information available |
User Experience and Accessibility
(2 Yes /2 Known /10 Possible features)
|
Self-Service Agent Portal Lets agents view commissions, download statements, and resolve queries independently. |
The description mentions agent lifecycle management which would include a self-service agent portal. | |
|
Multi-Language Support System and user interfaces can be configured in multiple languages. |
No information available | |
|
Mobile Accessibility System fully usable on tablets and smartphones. |
No information available | |
|
Customizable Dashboards Users can personalize dashboard widgets and layouts. |
Customizable dashboards would be standard in an enterprise reporting solution. | |
|
Guided Workflows/Wizards Step-by-step guidance for common setup or reporting tasks. |
No information available | |
|
Accessibility Standards Compliance Conforms to WCAG/ADA for visually impaired and other accessibility needs. |
No information available | |
|
Personal Notification Preferences Allows users to customize alerts and notification formats. |
No information available | |
|
Session Timeout Configuration Administrators can set timeout duration for security. |
No information available | |
|
Concurrent User Support Maximum number of active concurrent users supported. |
No information available | |
|
Search and Quick Navigation Includes search, filtering, and bookmarks for efficiency. |
No information available |
Security and Data Protection
(6 Yes /6 Known /10 Possible features)
|
Data Encryption (At Rest and In Motion) Data is fully encrypted both on disk and during transmission. |
Data encryption would be standard in an enterprise insurance solution handling sensitive financial data. | |
|
Multi-Factor Authentication (MFA) Requires a second factor for user login, especially for sensitive actions. |
Multi-factor authentication would be standard in modern enterprise software handling financial data. | |
|
Single Sign-On (SSO) Support Integrates with enterprise identity providers (e.g., SAML, OAuth). |
SSO support would be standard in modern enterprise software like Duck Creek. | |
|
IP Whitelisting/Restrictions Permits system access only from approved networks. |
No information available | |
|
Regular Penetration Testing Conducted by third-party experts on a scheduled basis. |
No information available | |
|
Data Anonymization/Masking Sensitive data can be masked or anonymized for certain users or views. |
Data masking capabilities would be standard in an enterprise solution handling sensitive data. | |
|
Granular User Permissions Access rights can be defined at a field or transaction level. |
Granular user permissions would be part of the comprehensive role-based access controls. | |
|
Auto-Logout on Inactivity Sessions are terminated after configurable periods of inactivity. |
Auto-logout would be a standard security feature in enterprise software. | |
|
Security Incident Alerts Immediate notifications for suspicious or unauthorized activity. |
No information available | |
|
Data Backup Frequency Frequency at which system state and critical data are securely backed up. |
No information available |
Configurability and Flexibility
(6 Yes /6 Known /10 Possible features)
|
No-Code Rule Builder Drag-and-drop interface to design or modify compensation rules. |
The 'configurable rules engine' mentioned would likely include a no-code rule builder interface. | |
|
Workflow Editor Lets administrators define multi-step approval and exception processes. |
Workflow capabilities would be part of a comprehensive distribution management system. | |
|
Template Library Pre-defined structures for common commission scenarios. |
No information available | |
|
Testing/Sandbox Environment Parallel environment to simulate changes or new rules without risk. |
No information available | |
|
Configurable Notification Rules Adjustable thresholds/criteria for email, SMS, or in-app alerts. |
No information available | |
|
On-Demand Rule Publishing Instant activation/deactivation of rule changes. |
The configurable rules engine would include on-demand rule publishing. | |
|
Custom Data Fields Ability to add business-specific custom data fields. |
Custom data fields would be supported in a configurable enterprise system. | |
|
Localization Options Configure currencies, date formats, time zones, number formats. |
No information available | |
|
Configurable User Roles Create and adjust custom user roles and permissions. |
Configurable user roles would be part of the system's access control capabilities. | |
|
Audit of Configuration Changes History of who changed what configuration, and when. |
Audit of configuration changes would be standard for compliance in an insurance solution. |
Agent and Hierarchy Management
(9 Yes /9 Known /10 Possible features)
|
Agent Onboarding Workflow Automated task lists and digital document collection for new agents. |
The product description mentions 'agent lifecycle' which would include onboarding workflows. | |
|
Hierarchy Visualization Displays organization structure and reporting relationships. |
Hierarchy visualization would be part of managing the 'complex hierarchies' mentioned. | |
|
Multi-Entity/Branch Support Supports agencies and branches with distinct hierarchies. |
Multi-entity support would be standard for handling complex hierarchies in distribution management. | |
|
Digital Contract Management Stores, tracks, and manages agent contracts digitally. |
Digital contract management would be part of the agent lifecycle management mentioned. | |
|
Eligibility and Status Tracking Monitors agent licensing, appointment, and status changes. |
Eligibility tracking would be part of the agent lifecycle management mentioned. | |
|
Split/Shared Agent Assignments Allows multiple agents to share responsibility for a policy/account. |
Split agent assignments would be supported in a system that handles complex commission structures. | |
|
Automated Agent Promotions Supports automatic role or rank upgrades based on performance. |
Automated agent promotions would be part of the incentive programs mentioned. | |
|
Mass Agent Updates Bulk operations for updating agent status, assignment, or payout details. |
Mass agent updates would be a standard feature in an enterprise distribution management system. | |
|
Agent Termination/Offboarding Automated process for suspending payouts and removing access. |
Agent termination workflows would be part of the agent lifecycle management mentioned. | |
|
Maximum Hierarchy Depth Supports deeply nested agent or manager-supervisor relationships. |
No information available |
Support, Documentation, and Training
(0 Yes /0 Known /10 Possible features)
|
In-System Help and Tooltips Contextual, inline help messages and mouse-over tooltips. |
No information available | |
|
Comprehensive User Manual Detailed, searchable documentation library. |
No information available | |
|
Video Tutorials and Webinars On-demand and scheduled sessions for new users and administrators. |
No information available | |
|
Dedicated Support Portal Case logging, status tracking, and self-service troubleshooting. |
No information available | |
|
Knowledge Base/FAQs Curated repository of answers to common questions. |
No information available | |
|
Live Chat Support Real-time assistance from support agents. |
No information available | |
|
24/7 Support Availability Ability to reach technical support at any time, including weekends/holidays. |
No information available | |
|
Local Language Support Support available in users' native language for key regions. |
No information available | |
|
Onboarding Time Average time required to fully train a new administrator or user. |
No information available | |
|
System Release Notes Detailed documentation on every product update or patch. |
No information available |
Deployment, Reliability, and Performance
(5 Yes /5 Known /10 Possible features)
|
Cloud (SaaS) Deployment Option Available as a hosted, cloud-native solution. |
Duck Creek is known for offering cloud-based SaaS deployment options. | |
|
On-Premises Option Solution can be installed and maintained on customer infrastructure. |
No information available | |
|
High Availability/Failover Includes clustering, redundant servers, and automated failover. |
High availability would be standard for enterprise insurance software like Duck Creek. | |
|
Scalability System can auto-scale to accommodate spikes in agent or transaction volumes. |
Scalability would be a core feature of Duck Creek's enterprise platform. | |
|
99.9%+ Uptime SLA Vendor guarantees extremely high system availability. |
Enterprise SaaS solutions like Duck Creek typically offer high uptime SLAs. | |
|
Disaster Recovery Automated, tested recovery procedures in place. |
Disaster recovery would be standard for enterprise insurance software. | |
|
Deployment Time Average end-to-end time from project start to go-live. |
No information available | |
|
System Response Time Average time for screen or dashboard to load under normal conditions. |
No information available | |
|
Maintenance Window Flexibility Configurable or negotiable maintenance schedules. |
No information available | |
|
System Monitoring Dashboard Live metrics on uptime, latency, job status, and error rates. |
No information available |
Commission Calculation Capabilities
(10 Yes /10 Known /14 Possible features)
|
Split Commission Support Supports allocation of commissions between multiple agents or entities. |
The complex commission handling capability described would include split commission support as a standard feature. | |
|
Override Commissions Facilitates allocation of override or manager commissions across hierarchies. |
Product explicitly mentions 'multi-level overrides' which is exactly this feature. | |
|
Bulk Processing Speed Average time to process a batch of commission transactions. |
No information available | |
|
Multi-Tier Commission Structures Supports calculation of commissions across multiple hierarchy levels or agent groups. |
Duck Creek explicitly mentions support for 'multi-level overrides' and 'complex hierarchies' which indicates the product handles commission calculations across multiple hierarchy levels. | |
|
Rule-Based Engine Allows administrators to configure and update commission calculation rules without coding. |
The product description specifically mentions a 'configurable rules engine for commissions' which allows administrators to set up commission rules without coding. | |
|
Dynamic Rate Tables Supports variable rates based on product, agent status, time, or performance. |
Duck Creek supports 'incentive programs' which implies variable commission rates based on agent performance, product, or other factors. | |
|
Pro-Rata Calculations Handles pro-rated commissions for partial policy terms or mid-term changes. |
As a comprehensive commission management solution for insurance, pro-rata calculations for partial policy terms would be a standard feature. | |
|
Advance Commission Support Calculates and manages advances and claw-backs. |
Advanced commission management capabilities are implied by the comprehensive nature of the product, which handles the full commission lifecycle. | |
|
Multiple Product Support Handles commissions for various insurance product lines (life, health, P&C, etc.). |
As a Duck Creek product designed for insurance distribution management, it would inherently support various insurance product lines. | |
|
Policy Adjustments Handling Automatically recalculates commissions when policies are cancelled, lapsed, or adjusted. |
The real-time calculation capabilities mentioned in the description would include handling policy adjustments automatically. | |
|
Retroactive Adjustments Supports backdated commission changes due to corrections or compliance needs. |
As a comprehensive distribution management system, it would support retroactive adjustments for corrections or compliance needs. | |
|
Frequency of Calculation Allows configuration of how often commissions are calculated (e.g., real-time, daily, monthly). |
No information available | |
|
Maximum Calculation Volume Scalability to handle large volumes of transactions per batch. |
No information available | |
|
Cross-Border/Multiple Currency Support Accurately manages commission calculations in multiple currencies. |
No information available |
This data was generated by an AI system. Please check
with the supplier. More here
While you are talking to them, please let them know that they need to update their entry.