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at Financial Technnology Year
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AI-powered virtual agent, customizable UI, omnichannel support, real-time reporting, workflow automation, and insurance-specific templates. Includes claims status tracking, policy renewal management, and compliance recording capabilities.
Integrated phone, email, chat, and social media systems that route customer inquiries to appropriate service representatives and track resolution status.
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AI-powered conversational interfaces that handle routine customer inquiries, provide policy information, and assist with simple service requests without human intervention.
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