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Genesys
Genesys is a global leader in cloud customer experience and contact center solutions, delivering seamless customer journeys across digital and voice channels.
Email: info@genesys.com
Phone: +1 888-436-3797
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Genesys Cloud CX for Insurance
AI-powered omnichannel engagement, workforce optimization, analytics, automated outbound campaigns, advanced routing, and integrations with insurance core systems. Offers HIPAA compliance, automated claim status checks, and personalized service based on policy information.