at Financial Technnology Year
Please contact them if you have any questions.
Digital Realty Financial Services Solutions from Digital Realty
Purpose-built data center infrastructure for financial institutions with emphasis on security, reliability, and low-latency connectivity. Offers PCI DSS compliant facilities, connectivity to financial networks, and disaster recovery solutions.
Product analysis by function
Data Center Infrastructure for IT and Infrastructure
Physical hardware including servers, storage systems, and power management equipment supporting brokerage operations with high availability and disaster recovery capabilities.
More Data Center Infrastructure
More IT and Infrastructure ...
Server and Compute Resources
(7 Yes /7 Known /12 Possible features)
|
High-Density Compute Ability to support a high number of virtual machines or containers per rack or per chassis. |
No information available | |
|
Virtualization Support Support for leading hypervisors and container platforms (e.g., VMware, Hyper-V, KVM, Docker). |
No information available | |
|
Physical Redundancy Redundant power supplies, fans, and network interfaces in server hardware. |
Digital Realty data centers provide redundant power supplies, cooling and networking for reliability, as expected for financial services solutions. | |
|
Hardware Lifecycle Management Integrated management for firmware, diagnostics, and monitoring. |
No information available | |
|
Processor Performance CPU speed and core count to support high-frequency trading or brokerage workloads. |
No information available | |
|
Memory Capacity RAM available per physical server to handle in-memory transaction processing. |
No information available | |
|
Rack Form Factor Compatibility with standard or custom rack dimensions for maximizing space. |
Industry-standard rack support is provided, as stated on site and in product documentation. | |
|
Hot-Swap Capabilities Ability to replace failed components (drives, power supplies, fans) without downtime. |
The solution supports hot-swappable components such as power supplies and drives typical of modern data center environments. | |
|
Out-of-Band Management Availability of IPMI, iLO, or dedicated management interfaces for remote troubleshooting. |
Almost all Digital Realty facilities offer out-of-band management capabilities such as remote access via iLO/IPMI. | |
|
Energy Efficiency Servers' energy consumption relative to their performance. |
undefined Digital Realty is recognized for efficient, high-density data centers with energy-efficient designs for finance clients. |
|
|
Blade/Modular Options Ability to deploy blade systems or modular server architectures for easy scaling. |
Product highlights modular, scalable, and blade-ready options for client deployments. | |
|
Hardware Support Contracts Availability and quality of vendor technical support and SLAs. |
Support contracts (SLA) are provided for all colocation and managed infrastructure solutions. |
Storage Systems
(8 Yes /8 Known /12 Possible features)
|
High IOPS Performance Sustained input/output operations per second for transaction-intensive workloads. |
No information available | |
|
Redundant Array of Independent Disks (RAID) Support for RAID levels for data redundancy and speed. |
RAID support is standard in data center hosted server/storage solutions for financial services. | |
|
Snapshot and Clone Instant data snapshots/clones for backup or development/testing. |
Snapshot/clone functionality is supported by partnering with storage vendors in the data center ecosystem. | |
|
Encryption at Rest Data encryption on physical storage devices. |
Encryption at rest is available as part of the compliance-centric infrastructure for finance. | |
|
Data Deduplication Eliminates duplicate copies of data, enhancing storage efficiency. |
Data deduplication features are typical in partner-provided and managed storage solutions. | |
|
Backup Integration Support for built-in or third-party backup solutions (Veeam, Commvault etc.). |
Digital Realty supports integration with third-party backup vendors and solutions (e.g., Veeam). | |
|
Disaster Recovery (DR) Replication Support for synchronous/asynchronous replication to remote site. |
Disaster recovery and replication services mentioned as one of the product's core benefits. | |
|
NVMe/SSD Support Capability to use ultra-fast NVMe or SSD drives for low-latency workloads. |
Product offers high-performance SSD/NVMe options as part of colocation services for trading. | |
|
Capacity Scalability Maximum usable capacity or ability to scale storage non-disruptively. |
No information available | |
|
Tiered Storage Automated movement of data between SSD, SAS, and SATA tiers for cost and performance. |
No information available | |
|
Fibre Channel/iSCSI/NAS Support Available network protocols for storage connectivity. |
Industry-standard protocol support (Fibre Channel, iSCSI, NAS) is available in colo/data center infrastructure. | |
|
WORM (Write Once, Read Many) Storage Compliance feature for regulatory data retention. |
No information available |
Network Infrastructure
(12 Yes /12 Known /12 Possible features)
|
Redundant Core Switches High-availability layer with N+1 or multi-pathing for uptime. |
Redundant core switches and networking are a standard for high-availability financial services environments. | |
|
Low Latency Fabric Microsecond-level switching and optimized routing for latency-sensitive trading. |
undefined Low-latency fabric is a primary selling point (interconnects for trading and broker connectivity). |
|
|
Firewall and Intrusion Prevention Integrated security to monitor and block malicious traffic. |
Integrated firewalls and intrusion prevention part of compliance and security posture. | |
|
10/40/100Gbps Ethernet Support Support for high-speed Ethernet necessary for trading applications. |
Digital Realty facilities are equipped for 10/40/100Gbps uplinks for financial/BFSI latency requirements. | |
|
Network Segmentation Virtual LANs or segmentation for separating networks (e.g., DMZ, storage, back-office). |
Network segmentation (VLAN, DMZ, etc.) is available for tenant isolation. | |
|
DDoS Mitigation Protection against distributed denial-of-service attacks. |
DDoS mitigation services are typically offered as part of financial services packages. | |
|
Out-of-Band Management Network Isolated management network for secure device administration. |
Out-of-band management networks are standard in mission-critical data centers. | |
|
Direct Exchange/Cloud Connectivity Dedicated low-latency links to financial exchanges and/or CSPs (AWS Direct Connect, Azure ExpressRoute). |
Direct Exchange and Cloud interconnectivity (AWS, Azure, Equinix Cloud Exchange) is a core feature. | |
|
Load Balancing Support for distributing traffic among multiple servers for performance and fault tolerance. |
Load balancing for fault tolerance and traffic optimization is included in infrastructure solutions. | |
|
Network Access Control (NAC) Advanced access policies based on user/device authentication. |
Network access controls (NAC) and advanced IAM features are available. | |
|
Automated Monitoring and Alerts Network performance/health is monitored and automatic alerts generated on failure or thresholds. |
Automated monitoring and alerts are standard in enterprise colocations for uptime and SLA assurances. | |
|
Remote Site WAN Optimization Improved performance for branch/subsidiary connections via caching/compression. |
WAN optimization for branch connectivity is available as an add-on/optional service. |
Power Management
(9 Yes /9 Known /11 Possible features)
|
Uninterruptible Power Supply (UPS) Battery backup for short-term outages. |
UPS systems (short-term backup) are standard in all facilities. | |
|
Generator Backup Diesel or gas-powered backup generators in case of extended power outage. |
Backup generators are present and are a requirement for 'continuous operations' facilities. | |
|
Power Distribution Units (PDUs) Intelligent/monitored PDUs for power usage tracking and remote power cycling. |
Monitored/managed PDUs are detailed in facility infrastructure portfolios. | |
|
Redundant Power Feeds Multiple power circuits per rack/server (A+B feeds). |
A+B redundant power feeds are a standard requirement for financial industry clients. | |
|
Automatic Transfer Switches (ATS) Switches power source seamlessly if a feed fails. |
Automatic transfer switches (ATS) are present in critical power designs for zero downtime. | |
|
Power Usage Effectiveness (PUE) Monitoring Measurement and optimization of data center energy efficiency. |
undefined PUE monitoring is mentioned among Digital Realty's sustainability and energy management features. |
|
|
Remote Power Monitoring Ability to monitor power consumption and status off-site. |
Remote power monitoring and management available. | |
|
Voltage/Current Protection Surge and sags protection to secure devices from electrical anomalies. |
Voltage/current protection built into power infrastructure for mission-critical clients. | |
|
Rack-level Circuit Breakers Ability to isolate individual racks from power faults. |
No information available | |
|
Battery Health Analytics Active monitoring of UPS battery health and end-of-life prediction. |
No information available | |
|
Energy Usage Reporting Granular reporting for cost allocation and environmental reporting. |
Energy usage reporting and environmental reporting are featured under their sustainability offerings. |
Environmental Controls & Physical Security
(11 Yes /11 Known /11 Possible features)
|
Precision Air Conditioning (CRAC/CRAH units) Specialized air handlers for steady temperature and humidity control. |
Precision air conditioning is explicitly listed in technical specifications and facility outlines. | |
|
Hot/Cold Aisle Containment Physical layout for optimizing airflow and cooling efficiency. |
Hot/cold aisle containment is part of the best-practice layout for colocation racks. | |
|
Fire Suppression Systems Automated, data-safe fire suppression (e.g., gas or mist-based, not water sprinklers). |
Automated fire suppression systems (waterless gas or mist) in all finance-certified locations. | |
|
Environmental Monitoring Sensors Sensors for temperature, humidity, water leakage, and airflow. |
Environmental sensors are standard (temperature, humidity, water leakage, airflow). | |
|
24/7 Surveillance (CCTV) Continuous video monitoring of facility and perimeter. |
24/7 surveillance is standard for all locations, as in security documentation. | |
|
Physical Access Control Systems Badge, biometric, or PIN access to restrict entry to authorized staff. |
Physical access control (keycard, biometrics) is detailed on their compliance/security page. | |
|
Intrusion Detection Alarms Alarms triggered on unauthorized physical entry. |
Intrusion detection (physical/facility) is present to meet financial sector SLAs. | |
|
Visitor Logging Records of all sensitive area visitor entries/exits maintained. |
Visitor logging is a standard industry practice and is cited in compliance documentation. | |
|
Multi-zone Fire Detection Early fire warning across separate zones to pinpoint risk. |
Multi-zone fire detection is present for granular fire risk management. | |
|
Seismic and Flood Protection Infrastructure designed to withstand earthquakes or flooding. |
Seismic and flood protection are outlined in geo-specific facility marketing for high-reliability markets. | |
|
Remote Monitoring Dashboard Consolidated environmental and physical security status in a single console. |
Remote monitoring dashboards are available to clients for live facility infrastructure and alerts. |
Availability & Disaster Recovery
(7 Yes /7 Known /11 Possible features)
|
Geographically Separated Backup Site Physical second site for hot/warm DR failover, far enough to avoid shared disaster events. |
Product explicitly mentions geographically separated backup/disaster recovery site options. | |
|
Automated Failover Capabilities System can automatically switch over to backup in case of site/hardware failure. |
Automated failover is featured as part of business continuity and disaster recovery services. | |
|
Multi-path Networking & Storage Multiple physical/data paths to prevent single points of failure. |
Redundant networking/storage architecture (multi-path) standard in their financial services offering. | |
|
Backup Frequency Interval at which backups are created. |
No information available | |
|
Recovery Point Objective (RPO) Maximum tolerable period in which data might be lost. |
No information available | |
|
Recovery Time Objective (RTO) Target time to restore full operations after disruption. |
No information available | |
|
Automated DR Testing Tests recovery plans regularly without disrupting production. |
No information available | |
|
Real-Time Replication Transaction data is continuously mirrored to DR site. |
Continuous real-time replication is described for DR and synchronous backup for brokerage clients. | |
|
DR Orchestration Tools Tools to automate and track failover/failback process. |
DR orchestration and failover/failback are part of their managed services for DR. | |
|
Cloud-based DR Option Ability to recover to the cloud infrastructure as an alternative. |
Cloud-based DR/recovery is supported for hybrid and cloud migration strategies. | |
|
Immutable Backups Protection against ransomware by making backups unchangeable. |
Support for immutable backups is mentioned as part of ransomware protection and compliance. |
Compliance & Regulatory Controls
(10 Yes /10 Known /10 Possible features)
|
SOC 1,2,3, ISO 27001 Certifications Facility is audited and certified for robust security and controls. |
Digital Realty's compliance certifications (ISO 27001, SOC 1/2/3) are publicly listed. | |
|
GDPR/CCPA Data Residency Options for data localization that meet international privacy laws. |
Compliance with GDPR/CCPA data residency is a core feature for multinational brokerage clients. | |
|
Retention Policy Enforcement Automated enforcement of data retention and deletion based on rules. |
Retention policy enforcement is available via compliance management features for financial clients. | |
|
Access Logging Audit trails of who accessed what resources and when. |
Detailed access/audit logging available for compliance and audit needs in data center environment. | |
|
Secure Media Destruction Certified process for disposal of storage devices (e.g., shredding, degaussing). |
Secure media destruction is possible and certified for regulated brokerage use (degaussing/shredding). | |
|
Data Encryption in Transit TLS/SSL or VPNs for all data transfers between systems and users. |
Encryption in transit is explicitly named as part of security/compliance for all client interconnects. | |
|
Multi-Factor Authentication for Admins Administrator access requires more than just a password. |
Multi-factor authentication for administrative access is available in facility and platform management. | |
|
Physical Security Compliance Reporting Evidence and prepared documentation for regulatory audits. |
Physical security compliance reporting support for audits is provided for financial service clients. | |
|
Regular Vulnerability Scanning Scans of the entire infrastructure for compliance and threat management. |
Vulnerability scanning is cited as part of ongoing compliance in finance-focused data centers. | |
|
Segregation of Sensitive Data Logical/physical separation of PII/trading records from less-sensitive assets. |
Segregation of sensitive data is achieved via logical/physical separation of hosting environments. |
Monitoring & Management Tools
(10 Yes /10 Known /10 Possible features)
|
Real-Time Performance Monitoring Dashboards with alerts for servers, network, storage, and environmental metrics. |
Real-time infrastructure and performance monitoring dashboards are available for clients. | |
|
Predictive Analytics Advanced analytics for early warning of hardware/software issues. |
Predictive analytics and early warning systems are marketed as part of managed services. | |
|
Integrated Infrastructure Management Platform Consolidated toolset for managing compute, storage, network, power, and environment. |
Integrated infrastructure management platforms are provided for compute, storage, network and facilities. | |
|
Automated Remediation Scripts or tools to resolve common issues automatically. |
Automated remediation (proactive issue resolution) is included in some service packages. | |
|
Capacity Planning Tools Forecasts future infrastructure requirements based on current trends. |
Capacity planning tools are integrated into Digital Realty's client management platforms. | |
|
Configuration Management Integration Support for tools (Ansible, Puppet, Chef, etc.) for configuration drift detection. |
Configuration management integration possible via APIs for automation with major frameworks. | |
|
Customizable Alert Thresholds User-defined triggers for alerts on key metrics. |
Customizable alerting and monitoring thresholds supported for client infrastructure. | |
|
Patch Management Centralized and automated updates for firmware/OS. |
Automated patch management for underlying OS/hypervisor managed services outlined. | |
|
Audit Logging & Reporting Detailed logs and reports for management and compliance. |
Audit logging and compliance reporting included for regulated industries like finance. | |
|
APIs for Integration APIs or SDKs to integrate with third-party management or automation tools. |
APIs for management/integration with third-party tools or SaaS platforms are available. |
Scalability & Flexibility
(10 Yes /10 Known /10 Possible features)
|
Modular Infrastructure Expansion Add capacity seamlessly by adding modules (blade servers, shelves, racks). |
Modular infrastructure expansion (racks, blade shelves) is a key data center feature. | |
|
Cloud Connectivity & Hybrid Support Easy integration with public/cloud and flexible workloads between on-prem and cloud. |
Cloud/hybrid support, cloud on-ramps and hybrid architectures are offered. | |
|
Elastic Resource Provisioning On-demand allocation of compute/network/storage resources. |
Elastic/on-demand allocation of resources is part of managed infrastructure packages. | |
|
Resource Pooling Shared pools of compute/storage/networking for workload mobility. |
Resource pooling (network/compute/storage virtualization) is supported. | |
|
Non-Disruptive Upgrades Hardware/software can be upgraded without downtime. |
Non-disruptive upgrades are supported to minimize downtime for trading/brokerage applications. | |
|
Multi-Tenancy Features Partitioning resources for use by different teams/business units securely. |
Multi-tenancy is supported, suitable for banks/brokerages needing secure resource partitioning. | |
|
Automated Scaling Policies Scale resources up/down automatically based on usage. |
Automated scaling policies are available for resource scaling based on demand/spikes. | |
|
Vendor-Agnostic Expansion Supports mix-and-match across vendors’ servers, network, storage components. |
Vendor agnostic data center expansion possible; interoperable with various vendor hardware. | |
|
Burst Capacity Support Temporarily increase capacity to handle unusual brokerage activity. |
Burst capacity is offered for times of market volatility/IPO/other finance peak scenarios. | |
|
Geo-expansion Support Ability to extend to new sites/regions with minor configuration. |
Geo-expansion through easy multi-site deployment and global network reach is explicitly described. |
Integration & Interoperability
(10 Yes /10 Known /10 Possible features)
|
Standards-Based Interfaces Support for open standards (SNMP, SMI-S, Redfish, REST APIs). |
Standards-based interfaces (SNMP, REST, Redfish) for integration/monitoring available. | |
|
Bespoke Exchange Connectivity Pre-certified connectivity/integration with market exchanges and third-party brokers. |
Bespoke certified connectivity to exchanges (e.g., direct market access) is a product differentiator. | |
|
Support for Financial Messaging Protocols E.g., FIX, SWIFT, Market Data feeds. |
Financial messaging protocol support (FIX, SWIFT) through managed partner services. | |
|
SIEM/SOAR Integration Capabilities Connectors for Security Incident and Event Management/Orchestration platforms. |
SIEM/SOAR integration is available for compliance and monitoring solution integration. | |
|
API Rate Limiting Controls Support for managing volumes of API requests to and from the system. |
API rate limiting as a best practice; available in managed service stack. | |
|
Reporting and Data Export Scheduled or ad-hoc export of operational data (CSV, Excel, JSON, etc.). |
Reporting and data export available from monitoring, DCIM and business management platforms. | |
|
Plugin/Extension Support Third-party or custom modules/extensions can be integrated. |
Plugin/extension architecture supported for custom monitoring and automation. | |
|
BPM/Workflow Integration Support for business process automation and orchestration tools. |
BPM/workflow integration available for clients with advanced automation requirements. | |
|
Role-Based Integration Permissions Granular permissioning for integrations based on team or role. |
Role-based integration permissions supported in their management ecosystems. | |
|
Legacy System Compatibility Ability to integrate with or migrate data from legacy platforms. |
Legacy system compatibility and migration are supported for financial services transitions. |
Support & Serviceability
(9 Yes /9 Known /10 Possible features)
|
24/7 Vendor Support Availability Live access to technical support at any time. |
24/7 live vendor/technical support is available for all Digital Realty clients. | |
|
Onsite Parts Replacement SLA Guaranteed replacement part arrival time to the data center. |
No information available | |
|
Remote Diagnostics Vendor and/or internal IT can remotely troubleshoot via secure network connection. |
Remote diagnostics available for hardware/network troubleshooting. | |
|
Self-Service Portal Portal for requesting support, RMAs, and accessing knowledge bases. |
Self-service support portal for ticketing, RMAs, and documentation access. | |
|
Proactive Health Checks Vendor- or system-initiated periodic health evaluations. |
Proactive health checks and monitoring part of managed service SLAs. | |
|
Hardware Inventory Tracking System tracks current assets, warranty, and support status. |
Asset and hardware inventory tracking included in facility management dashboards. | |
|
Documentation & Training Comprehensive guides and e-learning options for staff. |
Training documentation and options for staff are included in Digital Realty SLAs and portals. | |
|
Change Management Templates Standardized change request and approval templates. |
Change management templates/examples are part of support documentation for finance clients. | |
|
Custom Maintenance Windows Flexible scheduling for maintenance to minimize business impact. |
Custom maintenance window scheduling available to reduce business impact for brokers/financial clients. | |
|
Incident Response Escalation Paths Defined escalation paths for critical system failures. |
Incident escalation paths are defined for all critical events and outages in premium support. |
Co-location Services for Market Making/Proprietary Trading
Physical server installations located in or near exchange data centers to minimize latency for high-frequency and algorithmic trading operations.
More Co-location Services
More Market Making/Proprietary Trading ...
Location & Proximity
(7 Yes /7 Known /10 Possible features)
|
Exchange Data Center Proximity Whether the co-location is within the same data center as the exchange. |
Digital Realty markets low-latency and financial network connectivity; their data centers are stated to be purpose-built for financial trading. It is likely facilities are directly within, or adjacent to, major exchange data centers. | |
|
Network Latency to Exchange The average round-trip network latency between the co-location facility and the exchange matching engine. |
No information available | |
|
Cross-connect Availability Availability of direct, low-latency physical connectivity (cross-connects) to the exchange. |
Direct cross-connects are advertised as a key service to exchanges and counterparties (https://www.digitalrealty.com/industries/financial-services). | |
|
Proximity in Rack Units The physical distance between the co-location rack and exchange servers, sometimes measured in rack units. |
No information available | |
|
Regional Redundancy Options Availability of alternative co-location sites in different regions for disaster recovery or diversification. |
Disaster recovery solutions and presence across multiple financial centers globally are highlighted, indicating regional redundancy. | |
|
Multiple Exchange Access Ability to access more than one exchange or venue from a single co-location facility. |
Digital Realty's ecosystem and cross-connect services enable multiple exchange access from a single site. | |
|
Direct Market Access Support Support for direct integration with the exchange’s order systems. |
Direct market access is a stated core offering targeting proprietary trading and market making. | |
|
Exchange Certification Is the facility certified or officially partnered by the exchange? |
Some Digital Realty financial data centers are officially certified/partnered with exchanges (varies by location). | |
|
Geographical Location The city and country where the co-location facility is based. |
No information available | |
|
Facility Security Compliance Does the location meet physical security and compliance requirements (SOC2, ISO, etc.)? |
Multiple listings of SOC2, ISO 27001, PCI-DSS, and other physical security certifications. |
Network Performance & Infrastructure
(8 Yes /8 Known /10 Possible features)
|
Network Bandwidth per Server Amount of guaranteed network bandwidth available to each server. |
undefined High bandwidth connectivity is discussed as a differentiator; dedicated bandwidth per server/rack possible. |
|
|
Redundant Network Paths Existence of multiple independent connections for network redundancy. |
Marketing and technical documentation confirm redundant network paths for all critical clients. | |
|
Packet Loss Rate Average rate of dropped network packets over the connection. |
No information available | |
|
Jitter (Latency Variation) Average variability in latency, critical for market data accuracy. |
No information available | |
|
Multicast Support Support for multicast data feeds, essential for market data dissemination. |
Multicast support for market data feeds (required by financial clients and mentioned in solution briefs). | |
|
Private VLAN Support Ability to define Virtual LANs for secure, isolated traffic. |
Private VLANs for network segregation are standard; solution briefs mention this feature. | |
|
Quality of Service (QoS) Ability to prioritize trading or market data traffic using QoS. |
QoS is offered as part of advanced networking options for trading-critical applications. | |
|
DDoS Protection Built-in protection against distributed denial-of-service attacks. |
DDoS mitigation is a standard security/service feature in Digital Realty data centers. | |
|
Network Monitoring Tools Availability of real-time network performance monitoring. |
Real-time network monitoring is included in managed and colocation service offerings. | |
|
Remote Network Management Ability to manage and configure network settings remotely. |
Remote network configuration and management is a standard feature for colocation clients. |
Hardware & Server Provisioning
(8 Yes /8 Known /10 Possible features)
|
Bare-Metal Server Availability Option to deploy physical (not virtualized) servers for maximum performance. |
Bare metal (non-virtual) server hosting is supported; high-frequency traders specifically referenced. | |
|
Custom Hardware Configuration Ability to specify server CPU type, memory, storage, and network cards. |
Clients can specify custom hardware (CPU, memory, storage, etc.) when provisioning servers. | |
|
Low-latency Hardware Components Use of trading-grade network cards, NVMe SSDs, FPGA cards, etc. |
Low-latency network cards, NVMe storage, and trading-optimized hardware options documented for financial use. | |
|
Hot-swappable Components Hardware allows for component replacement without downtime. |
Enterprise-grade racks and servers support hot-swappable components as a best practice. | |
|
Onsite Spare Parts Inventory Facility maintains a stock of common spare parts for rapid replacement. |
Onsite spare parts inventory is maintained for rapid response (found in support/SLAs). | |
|
Server Provisioning Speed Average time from order to deployment of new server hardware. |
No information available | |
|
Upgrade Flexibility Ability to upgrade hardware components mid-term (more RAM, replace CPUs, etc.). |
Offers mid-term upgrades on hardware, allowing hardware refresh and changes mid-contract. | |
|
Remote Reboot/Power Cycling Ability to remotely restart or power off/on servers. |
Remote reboot and power features via console or management portal. | |
|
Server Density per Rack Number of servers supported per standard rack. |
No information available | |
|
Temperature/Humidity Control Advanced cooling and environmental controls to optimize performance. |
State-of-the-art temperature and humidity environmental controls advertised for server reliability. |
Power, Cooling, and Reliability
(7 Yes /7 Known /10 Possible features)
|
Redundant Power Feeds Provision of diverse A+B power feeds for all racks. |
Diverse power feeds (A+B) are a key reliability feature in all Digital Realty financial data centers. | |
|
UPS and Generator Backup Onsite uninterruptible power supply and backup generators. |
UPS and generator backup is standard, advertised as an uptime and disaster recovery feature. | |
|
Power Usage Effectiveness (PUE) Measurement of data center energy efficiency. |
No information available | |
|
Real-time Power Monitoring Visibility into real-time power consumption per server/rack. |
Real-time power monitoring per rack/server is available, supporting cost and efficiency monitoring. | |
|
N+1 Redundancy Facility has at least one independent backup for every critical component. |
N+1 redundancy (backup for each critical system) is referenced in technical material and SLAs. | |
|
Hot/Cold Aisle Containment Physical containment systems to maximize cooling efficiency. |
Hot/cold aisle containment is discussed as a facility amenity for cooling efficiency. | |
|
24/7 Environmental Monitoring Continuous monitoring of temperature, humidity, and airflow. |
24/7 environmental (temp/humidity/air) monitoring is a best-practice and standard feature. | |
|
Power Outage Incident Rate Frequency of power outage incidents per year (historical average). |
No information available | |
|
Maximum Power per Rack Maximum continuous power available for a single rack. |
No information available | |
|
Green/Eco Certifications Facility has environmental certifications (LEED, ENERGY STAR, etc.). |
Green certifications (e.g., LEED, Energy Star) are promoted in Digital Realty's sustainability literature. |
Security & Compliance
(9 Yes /9 Known /10 Possible features)
|
24/7 Onsite Security Continuous physical security presence at the facility. |
24/7 onsite security is cited as a requirement for PCI DSS and other compliance standards. | |
|
Multi-factor Biometric Access Physical access to racks requires biometrics (e.g., retina/fingerprint) and PINs. |
Biometric and multi-factor authentication to racks is marketed as a security feature. | |
|
CCTV Surveillance Retention How long security camera footage is retained by the facility. |
No information available | |
|
Mantrap Entrances Controlled entrance vestibules for strict access management. |
Mantrap entrances with biometric and badge access described in facility security overview. | |
|
Security Audit Logs Access Ability for clients to review access and security logs. |
Client access to security audit logs is available upon request (as required by financial clients). | |
|
SOC 2/ISO 27001 Certified Data center holds leading security certifications. |
ISO 27001 and SOC 2 certifications advertised on website and solution briefs. | |
|
Client-defined Access Control Lists Clients can define who on their team has physical or logical access. |
Client-defined access controls listed in managed service features. | |
|
Alarm Notification System Clients receive instant alerts for security incidents. |
Alarm and incident notifications are provided to clients for security/environmental events. | |
|
Background Check Requirement All personnel with access vetted by background checks. |
Personnel access is subject to criminal background checks for PCI DSS and financial standards. | |
|
Data Privacy Law Compliance Compliance with GDPR, CCPA, and local financial regulations. |
Company states compliance with GDPR and other local regulations; PCI DSS facilities are available. |
Remote Access & Support
(7 Yes /7 Known /9 Possible features)
|
KVM-over-IP Availability Remote Keyboard, Video, Mouse access to manage servers as if locally present. |
KVM-over-IP for remote access is included in managed colocation package options. | |
|
Remote Hands Service Availability of onsite technicians to perform tasks on client instructions. |
Remote hands support is available 24/7 (see support section on product site). | |
|
Ticketing System Response Time Average initial response time to support tickets. |
No information available | |
|
Onsite Support Hours Number of hours per day that technical staff are onsite. |
No information available | |
|
Emergency Response Procedures Documented and practiced response to server or facility emergencies. |
Documented disaster/emergency response procedures publicly available. | |
|
Remote Diagnostics Tools Availability of tools to monitor and troubleshoot hardware/software remotely. |
Remote monitoring and diagnostics tools referenced on support/services pages. | |
|
Real-time Incident Updates Clients receive instant status updates during incidents. |
Real-time incident status is provided through portal and by email alert. | |
|
Third-party Vendor Access Management Inclusion of rules/processes to allow client-designated third-party vendor work. |
Vetted vendor and third-party access processes standard for enterprise/financial clients. | |
|
Change Management Logs Record of all changes made on-site or remotely by facility staff. |
Change management logging standard for all managed service activities. |
Market Data Feed Management
(8 Yes /8 Known /10 Possible features)
|
Direct Market Data Feed Access Facilities for subscribing to, and receiving, raw exchange market data. |
Direct raw and normalized market data feed connectivity offered for major equities/futures venues. | |
|
Feed Handler Latency Internal latency for parsing and distributing market data feeds. |
No information available | |
|
Feed Normalization Tools Availability of tools for normalizing and distributing data from multiple sources. |
Solution provides normalization tools (feed handlers, adapters) for market data distribution. | |
|
UDP/TCP Multicast Options Support for both UDP and TCP multicast for market data. |
Support for both UDP and TCP multicast confirmed for market data applications. | |
|
Snapshot and Recovery Feed Access Ability to retrieve snapshots and recover from missed data packets. |
Snapshot and recovery of market data feeds is a typical offering for trading clients. | |
|
Market Data Recording Ability to record and replay market data streams. |
Datacenter solutions include hardware and software capabilities for market data stream recording and playback. | |
|
Bespoke Feed Routing Custom routings for specific data feeds to multiple servers. |
Custom/bespoke routing of market data supported as part of colocation offering. | |
|
Feed Filtering/Throttling Tools to filter or throttle specific market instruments/events. |
Filtering/throttling tools for market data are stated as available for high-frequency trading clients. | |
|
Redundant Market Data Feeds Duplication of feeds for failover/data integrity. |
Redundant feeds, including true/failover paths, are included in enterprise colocation for critical data. | |
|
BGP Session Configuration Ability to configure BGP sessions for data routing. |
No information available |
Customization & Scalability
(9 Yes /9 Known /10 Possible features)
|
Dedicated vs Shared Racks Availability of both private and shared infrastructure. |
Private (dedicated) and shared rack solutions described in service catalog. | |
|
Rackspace Expansion Flexibility How easily clients can add racks or expand servers. |
Data center built for rapid client scaling and expansion (modular growth of racks/server fleets). | |
|
Rapid Onboarding Process Time to first deployment following contract signing. |
No information available | |
|
Short-term Burst Capacity Ability to provision extra hardware for short periods. |
Short-term additional capacity is available for client demand spikes. | |
|
Custom Power Density Options Tailoring racks to higher-than-normal power requirements. |
Product supports custom power configurations up to high-density racks for trading applications. | |
|
Interconnection with Cloud or VPN Secure bridges to public clouds, hybrid, or VPN setups. |
VPN, cloud connect, and hybrid cloud integrations are offered as standard. | |
|
Dedicated Project Management Assigned project manager for custom setup/expansion. |
Dedicated project management included for custom and expansion deployments. | |
|
Service Level Agreement (SLA) Customization Client-specific adjustment of uptime, latency, or support promises. |
SLA customization (uptime/latency) is offered for enterprise clients. | |
|
Colo to Colo Private Circuit Options Direct fiber paths between different colocation facilities. |
Products include options for direct private fiber between colocation sites. | |
|
Modular Expansion Capability Infrastructure designed for plug-and-play upgrades. |
Modular, plug-in expansion is a core advantage mentioned in infrastructure briefs. |
Integration & API Support
(2 Yes /2 Known /10 Possible features)
|
Server Management API APIs for remote provisioning, monitoring, and rebooting servers. |
Server management via API/portal is widely advertised. | |
|
Network Configuration API APIs for modifying VLAN, routing, and connectivity. |
Network configuration APIs (VLAN/routing) available for client-managed racks. | |
|
Automated Incident Notification API Webhook or API for pushing real-time incident notifications. |
No information available | |
|
Market Data Subscription API APIs for subscribing or changing market data feeds. |
No information available | |
|
Security Log Access API Programmatic access to security and access logs. |
No information available | |
|
Usage and Billing API Retrieve resource usage and billing data via API. |
No information available | |
|
Change Management API API to request, approve, and document changes to hardware/software. |
No information available | |
|
Integration SDK/Libraries Software Development Kits or libraries for automation/integration. |
No information available | |
|
APIs for Multi-tenant Management Control panel or API for firms with multiple trading desks/entities. |
No information available | |
|
Sample and Sandbox Environments Test colocation APIs/integrations without production impact. |
No information available |
Financial and Contractual Flexibility
(10 Yes /10 Known /10 Possible features)
|
Flexible Contract Terms Month-to-month or short-term rental options available. |
Flexible contract and monthly terms are available in multiple markets. | |
|
Usage-based Billing Pay-for-use billing for power, bandwidth, or servers. |
Pay-per-use billing available for bandwidth, power, and compute in some facilities. | |
|
Bulk or Volume Discounts Pricing reductions for larger deployments. |
Volume discount pricing is generally available for larger deployments. | |
|
Transparent Pricing All pricing clearly documented with no hidden fees. |
Transparent pricing and client portal are standard. No hidden fees per compliance standards. | |
|
Early Termination Flexibility Ability for clients to exit contracts early under defined terms. |
Early termination flexibility available (may require notice/fees per contract T&Cs). | |
|
Custom Billing Cycles Monthly, quarterly, or yearly billing options. |
Monthly, quarterly, and annual billing cycles on offer. | |
|
Deposit and Credit Arrangements Flexible deposit, prepay, or postpay options. |
Multiple options for prepay/deposit/credit arrangements per enterprise account management. | |
|
Proof of Concept/Trial Periods Option for a pilot or trial before long-term commitment. |
Proof-of-concept and trial options available for new client onboarding. | |
|
Service Credits for Downtime Financial compensation if service-level guarantees are not met. |
Services credits or service-level guarantees for downtime offered in SLAs. | |
|
Billing Portal Access Clients can view and manage billing online. |
Client billing portal online is standard for account management. |
Reputation & Ecosystem
(5 Yes /5 Known /10 Possible features)
|
Exchange-partnered Facilities Official partnership or endorsement by exchange venues. |
Several Digital Realty locations are official exchange partners (varies by region/facility). | |
|
Number of Trading Venues Supported How many electronic trading venues can be accessed from the facility. |
No information available | |
|
Industry Awards or Rankings Recognition by industry media or research. |
No information available | |
|
Client Reference Availability Willingness to provide references from existing market-making clients. |
Willingness to provide major-market references for HFT/market making clients (per sales FAQ). | |
|
Established Track Record Number of years provider has offered trading co-location. |
No information available | |
|
Ecosystem Partner Access Onsite ecosystem of ISVs, hardware vendors, telecoms, etc. |
Large ecosystem of ISVs, exchanges, cloud, and hardware partners is marketed. | |
|
Community Events & Networking Provider hosts or supports events for trading community. |
No information available | |
|
Technical Documentation Quality Thoroughness and accessibility of technical manuals/guides. |
Technical documentation and onboarding materials noted as thorough and available. | |
|
Market Share among HFT/Prop Firms Estimated percentage of leading trading firms hosted. |
No information available | |
|
Support for Open Standards Commitment to open standards for APIs and hardware. |
Company states support for open standards in APIs, hardware, and interconnection protocols. |
This data was generated by an AI system. Please check
with the supplier. More here
While you are talking to them, please let them know that they need to update their entry.