at Financial Technnology Year
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TellerScan TS500 from Digital Check
High-speed check scanner designed specifically for financial institutions, with speeds up to 200 documents per minute, automatic document feeding, and built-in fraud detection features. Includes magnetic MICR reading, multi-feed detection, and secure image capture for regulatory compliance.
Product analysis by function
Document Processing Hardware for Operations
Scanners, printers, and other physical equipment for processing paper documents and checks that may still be part of brokerage operations.
More Document Processing Hardware
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Document Capture and Input
(8 Yes /8 Known /10 Possible features)
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Multi-format Input Support Ability to capture and process documents in multiple formats, such as paper, PDF, TIFF, JPEG, and email. |
TS500 supports scanning of paper checks, and compatible with PDF, TIFF imaging outputs, as commonly required for check image exchange. | |
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High-speed Scanning Capability of hardware to scan documents rapidly for high throughput. |
No information available | |
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Automatic Document Feeder (ADF) Support for automatic feeding and scanning of document batches. |
Described as including an automatic document feeder (ADF). | |
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Double-sided Scanning Ability to automatically scan both sides of a document in one pass (duplex scanning). |
Product spec mentions double-sided/duplex scanning as a standard feature. | |
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Barcode and QR Code Recognition Ability to identify and index documents based on embedded barcodes or QR codes. |
Barcode/QR code index field is a typical option for teller and back-counter check scanners and TS500 supports indexing based on barcodes/patch codes (per vendor site). | |
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Optical Character Recognition (OCR) Hardware-accelerated recognition and extraction of text from scanned images. |
Features OCR reading for image evaluation and data extraction. | |
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Batch Separation and Detection Detection of job separators to automate batch processing. |
Batch detection is required for teller uses; batches are managed and detected by the feeder. | |
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Real-time Image Quality Assessment Automated quality checks to flag illegible or incomplete scans in real time. |
Image quality assessment is a mandatory part of check scanning for clearing; TS500 offers real-time image quality and fraud checking. | |
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Multi-language Support Ability to process documents in multiple languages. |
No information available | |
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Direct Integration with Workflow Systems Capability to route captured documents directly into back-office and workflow systems. |
Scanned documents are routed by software into workflow or archive; standard integration in bank environments. |
Data Extraction and Validation
(6 Yes /6 Known /10 Possible features)
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Field-level Data Extraction Extraction of specific data fields such as names, account numbers, dates, and signatures. |
MICR field and (optionally) OCR extraction allows for field-level data extraction such as account, amount, date. | |
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Automated Data Validation Built-in logic to validate key data against business rules and reference databases. |
Automated fraud and MICR validation logic on-board as described on vendor site. | |
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Signature Detection Ability to detect and validate presence of required signatures on documents. |
CAPTURE software identifies required signatures and detects presence for checks. | |
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Data Accuracy Rate Percentage of correctly extracted data points out of total processed. |
No information available | |
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Custom Field Mapping Support for defining and adjusting extraction templates for various document types. |
No information available | |
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Automated Document Classification Identification and categorization of document types without manual intervention. |
Can distinguish checks, deposit slips, and other related documents automatically. | |
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Check Digit and Formula Validation Support for verifying field values using standard formulas such as check digits in account numbers. |
Performs check-digit and MICR validation as standard for banking. | |
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Cross-document Data Matching Ability to match and reconcile data across multiple documents for consistency. |
No information available | |
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Real-time Exception Reporting Instant generation of error/exception reports for invalid or missing data. |
System flags exceptions and errors (e.g., unreadable items) in real time. | |
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Configurable Validation Rules Ability for operations to define custom rules for data validation. |
No information available |
Security and Compliance
(6 Yes /6 Known /10 Possible features)
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End-to-end Encryption Data is encrypted during capture, transfer, and storage. |
Secure image transfer and storage are built in for banking compliance. | |
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Role-based Access Control Granular control over which users can view, process, or modify documents. |
Role-based access is enforced through banking user software. | |
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Audit Trail Logging Comprehensive logs tracking all document interaction and processing activity. |
Comprehensive audit logging is standard in regulated check processing environments. | |
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Regulatory Compliance Certifications Certifications such as SOC 2, GDPR, or FINRA compliance. |
Compliant with banking regulatory frameworks, such as Check 21, and typically supports further certifications (SOC2 etc.) as per bank requirements. | |
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Retention Policy Management Automated enforcement of record retention periods and secure deletion. |
Product/software supports document retention and secure image deletion as per banking standards. | |
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Watermarking and Document Hashing Adds security markings or hashes to verify document origin and prevent tampering. |
No information available | |
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Encryption Key Management Tools for secure generation, storage, and rotation of encryption keys. |
No information available | |
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Secure Connectivity Support for encrypted transport protocols (e.g., TLS/SSL) for hardware-to-software links. |
Bank branch deployments require TLS/SSL for check image transfer. | |
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Privacy Redaction Tools Automated or manual redaction tools to mask personally identifiable information (PII). |
No information available | |
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Incident Response and Notification Automated alerting and notification in case of security breach or non-compliance. |
No information available |
Workflow Automation
(0 Yes /0 Known /10 Possible features)
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Automated Workflow Routing Rules-based routing of digitized documents to correct users or queues. |
No information available | |
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Exception Handling and Queuing Automated routing of documents with errors or missing fields to special queues. |
No information available | |
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Task Escalation Automatically escalates tasks not processed within set timeframes. |
No information available | |
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User Notification and Reminders Sends reminders or notifications when action is required. |
No information available | |
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Integration with Case Management Seamless handoff to case management or exception management systems. |
No information available | |
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Automated Document Indexing Systematically tags documents for easy searching and retrieval. |
No information available | |
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Parallel and Serial Processing Ability to handle workflows that require sequential or simultaneous document handling. |
No information available | |
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Processing Speed Documents processed per hour under typical loads. |
No information available | |
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Configurable Workflows User-defined workflows to suit specific operational requirements. |
No information available | |
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Task Analytics Analytics on workflow efficiency and bottlenecks. |
No information available |
Integration and Connectivity
(7 Yes /7 Known /10 Possible features)
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API Support Availability of RESTful or SOAP APIs to integrate with third-party systems. |
Digital Check offers SDK/APIs for software integration with banking/back-office systems. | |
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Pre-built Connectors Out-of-the-box connectors for integration with popular brokerage and back-office platforms. |
Pre-built banking platform connectors available and documented. | |
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Compatibility with Legacy Systems Ability to connect with and extract data from older, non-standard systems. |
Many deployments use check scanners with legacy core systems. | |
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Cloud Integration Support for connectivity with cloud-based storage or SaaS platforms. |
Supports integration with cloud-based banking platforms. | |
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EDI and File Transfer Support Ability to exchange documents or data via Electronic Data Interchange or SFTP. |
Supports SFTP file transfer for clearinghouse/bank exchange. | |
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Web Services Support Ability to expose or consume web services for document exchange. |
Supports web service communication for bank software integration. | |
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Real-time Data Synchronization Immediate update of changes to all connected platforms and systems. |
No information available | |
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Plugin/Extension Support Capability to extend system functionality with custom plugins. |
No information available | |
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Multi-tenant Support Segregation of data and processes for different business units or clients within the same hardware. |
No information available | |
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Data Export Options Ability to export processed documents/data in various formats. |
Processed images and data can be exported in multiple formats for retention and interbank exchange. |
Reliability and Availability
(8 Yes /8 Known /10 Possible features)
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Redundant Hardware Components Spare components such as power supplies, fans, and network cards to minimize downtime. |
Designed for financial institutions—includes redundancy (e.g., dual-feed sensors, error handling) to minimize downtime during check processing. | |
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Failover and Recovery Support Automated failover mechanisms and rapid system recovery. |
Vendor provides support for failover and rapid recovery with their devices. | |
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Mean Time Between Failures (MTBF) Average operational time between hardware failures. |
No information available | |
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Hot-swappable Modules Ability to replace components without system shutdown. |
Critical modules such as ink cartridges and feeder can be swapped without full shutdown. | |
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Power Backup and Surge Protection Uninterruptible power supplies to protect against outages. |
Bank deployments include UPS/protection for processing equipment. | |
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System Health Monitoring Automated monitoring of hardware status and early alerting of issues. |
Vendor offers monitoring tools for device status and health. | |
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24/7 Support Availability Round-the-clock technical and operational support. |
Vendor offers 24/7 technical support for banking clients. | |
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Self-diagnostic Tools Built-in diagnostics to help identify and resolve faults. |
Scanners include built-in self-diagnostic status display and routines. | |
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Robust Error Handling Gracefully recovers or notifies operators of processing errors. |
Device recovers from jams and errors, notifies operator when direct attention is required. | |
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Average Uptime Percentage of time the system is available for operation. |
No information available |
Usability and User Experience
(2 Yes /2 Known /10 Possible features)
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User-friendly Interface Intuitive, easy-to-navigate user interfaces for operators and admins. |
Device UI and bank software integration focus on user-functionality and ease of use. | |
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Customizable Dashboards User and team-specific dashboards showing relevant metrics or tasks. |
No information available | |
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Multi-language User Interface Interface is available in different languages for diverse workforces. |
No information available | |
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Accessibility Features Screen readers, keyboard navigation, and other accessibility accommodations. |
No information available | |
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Context-sensitive Help Built-in help and support resources immediately available in-application. |
No information available | |
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Personalization Options Ability for users to adjust layouts and shortcuts to their preferences. |
No information available | |
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Minimal Training Required The extent of training required to become proficient. |
No information available | |
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Remote Operation Capability Capability for operators to access and control hardware remotely. |
No information available | |
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Mobile Device Support Compatibility with tablets or smartphones for on-floor or remote use. |
No information available | |
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Bulk Operation Tools Functions to handle multiple documents/actions simultaneously. |
Device is optimized for bulk/batch check scanning. |
Maintenance and Lifecycle Management
(6 Yes /6 Known /10 Possible features)
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Automatic Software/Firmware Updates System can be updated automatically with minimal downtime. |
Device firmware and supporting software install automated updates as part of ongoing operations. | |
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Predictive Maintenance Alerts System warns about potential failures before they occur. |
No information available | |
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Comprehensive Service Agreements Vendor-provided service levels and maintenance commitments. |
Bank support contracts include service agreements and SLAs. | |
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Easy-access Maintenance Points Physical hardware designed for easy cleaning, replacement, or inspection. |
Scanners have accessible and easily-serviced maintenance points for rollers, cameras, etc. | |
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Spare Parts Availability Fast and reliable access to required replacement parts. |
Digital Check has distribution/fulfillment agreements for fast spare parts in North America and abroad. | |
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Centralized Asset Monitoring Single dashboard to monitor multiple devices across the operation. |
Fleet monitoring systems and branch dashboard tools available from vendor. | |
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Service Downtime Minimization Typical downtime required during scheduled maintenance. |
No information available | |
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Warranty Duration Vendor-provided warranty period for hardware. |
No information available | |
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Documented Maintenance Procedures Comprehensive manuals, videos, or guides are included. |
Comprehensive user and maintenance documentation provided (per vendor support site). | |
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Automated Incident Reporting System reports issues to vendor or internal IT automatically. |
No information available |
Scalability and Performance
(4 Yes /4 Known /10 Possible features)
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Horizontal Scalability Ability to add more devices or nodes easily to handle increased volumes. |
Branch-level deployment means more scanners can be added as needed; system scales horizontally. | |
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Vertical Scalability Capacity to upgrade storage, memory, or processing capabilities in existing devices. |
No information available | |
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Peak Throughput Maximum number of documents the hardware can process in a given time. |
No information available | |
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Concurrent User Support Maximum number of users that can access the system simultaneously. |
No information available | |
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Load Balancing Support for distributing workload across devices or resources. |
Load balancing is managed by branch workflow (hardware and software can handle load distribution with multiple scanners). | |
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Performance Monitoring Real-time tracking of key performance indicators and resource usage. |
Vendor and partner dashboard tools offer real-time performance indicators on scanner use. | |
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Dynamic Resource Allocation Ability to allocate processing resources dynamically based on real-time demand. |
No information available | |
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Automated Scaling Automatic provisioning/de-provisioning of resources in response to variable demand. |
No information available | |
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Multi-site Support Capability to synchronize and manage operations across multiple physical locations. |
System allows for support and management of multiple branches/sites. | |
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Latency Average processing delay per document. |
No information available |
Analytics and Reporting
(3 Yes /3 Known /10 Possible features)
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Operational Dashboard Real-time overview of current processing status and health. |
No information available | |
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Custom Report Builder Users can design and generate tailored reports on operations data. |
No information available | |
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Automated Regulatory Reports Built-in templates and workflows for compliance reporting. |
No information available | |
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Historical Data Retention Ability to maintain historical logs for trend and capacity analysis. |
Bank capture systems retain item logs and images for required regulatory and business periods. | |
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Anomaly Detection Identification and alerting of unusual patterns or errors in document processing. |
Device/software system flags possible fraudulent/duplicate/unusual check patterns. | |
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Customizable KPIs Ability to define and monitor custom key performance indicators. |
No information available | |
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Data Export and API Access Flexible access to analytics data for external analysis. |
Software options available for exporting all imaging and transactional data via API for analysis. | |
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Scheduled and Real-time Reporting Supports both routine scheduled and ad-hoc reporting. |
No information available | |
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Role-specific Reports Ability to deliver tailored reports to different roles or departments. |
No information available | |
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Visualization Tools Built-in charts, graphs, and visual analytics for quick insights. |
No information available |
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