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Oracle Financial Services Reconciliation and Exception Management from Oracle Financial Services
A comprehensive reconciliation solution that automates matching processes, identifies discrepancies, and manages exceptions efficiently. Features customizable matching rules, workflow automation, and audit capabilities for regulatory compliance.
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Product analysis by function
Reconciliation Software for Operations
Tools that automatically match and reconcile transactions across multiple systems, identify discrepancies, and facilitate resolution processes.
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Data Integration & Connectivity
(9 Yes /9 Known /10 Possible features)
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Multi-source Integration Supports data import/export from multiple sources such as custodians, exchanges, clearing houses, and internal systems. |
Oracle highlights data import support from multiple sources such as banks, custodians, and internal systems in product documentation. | |
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Real-time Data Sync Ability to synchronize data between the system and sources in real-time. |
Marketing collateral references real-time reconciliation and data sync processes. | |
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API Connectivity Supports connections via APIs for automated data transfer. |
Product supports API-based connectivity for automated data transfer as per documentation. | |
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File Upload Support Supports manual data import through files (e.g., CSV, Excel). |
Manual file upload (CSV/Excel) supported for supplemental data imports. | |
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Data Format Support Number of different supported data/formats (e.g., SWIFT, FIX, XML, CSV). |
. | No information available |
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Automatic Data Validation Automatically validates imported data for completeness and correctness. |
Automatic validation of file formats and data completeness highlighted in technical overview. | |
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Scheduled Imports Ability to schedule recurring data imports at defined intervals. |
Scheduled data imports enabled through built-in scheduler and workflow engine. | |
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Cloud/Data Lake Integration Supports integration with cloud storage or data lake platforms. |
Integration with Oracle Cloud and compatible with data lakes as per product architecture. | |
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Error Handling and Logging Tracks and logs data import/export errors for audit and troubleshooting. |
Comprehensive error handling and exception logging included for troubleshooting/audit. | |
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Historical Data Archiving Ability to import and reconcile historical data over long periods. |
Supports historical data ingestion and reconciliation for regulatory audit compliance. |
Matching Engine & Rules
(8 Yes /8 Known /10 Possible features)
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Configurable Matching Rules Allows users to define and customize rules for matching transactions. |
Customizable matching rules are a core advertised feature. | |
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Multi-level Matching Supports single- and multi-stage (e.g. 1-way, 2-way, 3-way) reconciliation. |
Supports multi-level (n-way) matching as shown in user documentation. | |
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Tolerance Handling Handles tolerance thresholds for amounts, dates, and quantitative fields. |
Tolerance thresholds can be configured for amounts/dates. | |
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Automated Suggestion Engine Automatically suggests matches based on machine learning or heuristics. |
Automated suggestion engine and auto-matching supported via configurable logic. | |
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Manual Matching Support Enables manual intervention and adjustment of matches by users. |
Manual matching and exception override supported. | |
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Matching Speed Speed with which the system processes and matches records. |
. | No information available |
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Partial Match Identification Ability to identify and flag partial matches for user review. |
. | No information available |
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Exception Grouping Groups related exceptions to assist with bulk resolution. |
Exception grouping and bulk resolution tools featured in exception management module. | |
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User-defined Matching Fields Users can specify which fields to use in matching logic. |
Fields for matching can be defined by users and administrators. | |
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Re-match Functionality Ability to re-run matching logic after rule or data changes. |
Supports re-processing (re-match) after data or rule changes. |
Exception Management
(6 Yes /6 Known /10 Possible features)
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Exception Dashboard Interactive dashboard summarizing open breaks and exceptions. |
Exception dashboard is a core visual interface for exception review. | |
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Exception Root Cause Analysis Provides built-in analytics/tools for root cause analysis. |
Root cause analysis tools mentioned in exception workflow documentation. | |
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Auto-assignment of Cases Automatically assigns exceptions to designated users or teams. |
. | No information available |
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Priority Tagging Tag exceptions with custom priority levels. |
. | No information available |
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Resolution Workflow Built-in workflow for exception investigation and resolution. |
Resolution workflow is configurable for exception handling. | |
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Resolution Time Tracking Measures time taken to resolve each exception. |
. | No information available |
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Bulk Exception Management Supports bulk status update, assignment, and resolution. |
. | No information available |
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Root Cause Coding Allows users to code breaks with root cause for later reporting. |
Breaks can be coded by root cause for reporting. | |
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Audit Log of Actions Maintains a detailed, immutable audit trail of exception handling steps. |
Audit trail includes detailed logs of exception resolution actions. | |
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User-defined Exception Categories Customize exception categories for organization-specific workflows. |
User-defined exception categories configurable as per workflow needs. |
Workflow & Automation
(5 Yes /5 Known /10 Possible features)
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Customizable Workflow Engine Allows configuration of multi-step workflows for reconciliation and resolution processes. |
Workflow engine is highly customizable and highlighted in product overview. | |
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Automated Notifications Automatically sends notifications via email, SMS, or in-app. |
Automated notifications (email/app) supported for workflows. | |
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Role-based Task Assignment Assigns tasks based on user roles and permissions. |
Role-based task assignment supported for exception and reconciliation workflows. | |
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Escalation Procedures Automates escalation of unresolved issues after defined periods. |
Escalation rules and procedures are part of workflow automation. | |
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SLA Tracking Monitors and measures adherence to Service Level Agreements. |
Product supports SLA tracking as part of performance/exception metrics dashboard. | |
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Workflow Templates Pre-configured templates for common reconciliation workflows. |
. | No information available |
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Number of Concurrent Workflows Maximum number of active workflows supported simultaneously. |
. | No information available |
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Automated Issue Resolution Automatically applies predefined rules to resolve specific exceptions. |
. | No information available |
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User Approval Flows Supports multi-level user approvals within workflows. |
. | No information available |
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Integration with External BPM Tools Can be linked with external business process management systems. |
. | No information available |
Reporting & Analytics
(4 Yes /4 Known /10 Possible features)
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Standard Reports Library Comes with a set of standardized, out-of-the-box operational reports. |
Comes with a library of standard operational and audit reports. | |
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Custom Report Builder Allows users to construct custom reports and analytics. |
Offers custom report builder and user-designed analytics. | |
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Scheduled Report Delivery Ability to automatically send reports on a schedule. |
. | No information available |
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Interactive Dashboards Provides visual, interactive dashboards with real-time metrics. |
Interactive dashboards are a major component of both exception and reconciliation monitoring. | |
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KPI Monitoring Monitors key performance indicators such as breaks, resolution times, and volumes. |
. | No information available |
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Data Export Options Export reports and analytics in multiple formats (PDF, Excel, CSV, etc). |
Reports and analytics can be exported in common formats (Excel, Pdf, CSV). | |
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Ad-hoc Querying Users can run ad-hoc database queries for reporting. |
. | No information available |
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Real-time Analytics Analytics and visualizations update in real-time with underlying data. |
. | No information available |
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Exception Trend Analysis Analyzes exception occurrence over different dimensions (e.g., time, counterparty). |
. | No information available |
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Drilldown Capabilities Drill down from summary statistics into granular transaction-level details. |
. | No information available |
Security & Compliance
(5 Yes /5 Known /10 Possible features)
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Role-Based Access Control (RBAC) Defines permissions based on user roles within the organization. |
RBAC supported, permissions defined by user roles/admin. | |
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Data Encryption Encrypts data both at-rest and in-transit. |
Data encrypted at rest and in transit – meets standard Oracle security requirements. | |
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Audit Trail Comprehensive audit logs to meet regulatory requirements. |
Comprehensive audit trail and logging provided as part of compliance features. | |
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Multi-factor Authentication (MFA) Supports additional authentication factors for login security. |
Multi-factor authentication included as a standard Oracle cloud feature. | |
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Regulatory Reporting Support Helps generate mandatory compliance and regulatory reports (e.g., MiFID II, 17a-4). |
Regulatory reports supported for compliance (e.g., MiFID II). | |
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Data Retention Controls Customizable data retention and deletion policies. |
. | No information available |
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Secure User Provisioning Controls for onboarding, offboarding, and user access reviews. |
. | No information available |
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Data Masking Masks sensitive information based on user or role. |
. | No information available |
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Compliance Certifications Number of current, supported, recognized compliance certifications. |
. | No information available |
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Intrusion Detection Integration Integrates with internal/external security monitoring solutions. |
. | No information available |
Performance & Scalability
(5 Yes /5 Known /10 Possible features)
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Maximum Transaction Volume Maximum supported daily transaction volume. |
. | No information available |
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Peak Processing Throughput Maximum number of records matched per second under load. |
. | No information available |
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Concurrent User Sessions Supports multiple users working simultaneously. |
. | No information available |
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Response Time Average end-user response time for normal operations. |
. | No information available |
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Scalable Infrastructure Easily scales to handle growth in users, data, and transaction volume. |
Underlying cloud infrastructure is scalable for both users and data volume. | |
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Batch Processing Support Can efficiently process large data batches in off-peak hours. |
Batch processing supported for overnight and high-volume reconciliation jobs. | |
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High Availability System architecture supports redundancy and fail-over. |
Product includes high availability architecture and failover. | |
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Disaster Recovery (RTO/RPO) System achieves recovery time objective (RTO) and recovery point objective (RPO). |
. | No information available |
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Auto-scaling Capabilities Automatically scales resources up or down based on load. |
Auto-scaling capabilities available in Oracle Cloud deployment. | |
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Real-time Performance Monitoring Continuous system health/performance tracking and alarms. |
Monitoring and health metrics available in system dashboard with alerting. |
User Experience & Interface
(6 Yes /6 Known /10 Possible features)
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Customizable Dashboards Users can personalize dashboards to display information of interest. |
Dashboards are customizable per user/role context. | |
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Multi-language Support Application is available in multiple languages. |
. | No information available |
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Mobile Access Accessible on mobile devices (native or responsive web). |
Mobile access enabled through responsive web and Oracle app integrations. | |
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Accessibility Compliance Meets standards for accessibility (e.g., WCAG 2.1). |
. | No information available |
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Contextual Help Integrated help, guides, or tooltips available in-app. |
Contextual help and in-app tooltips provided throughout interface. | |
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Advanced Search Powerful, granular search across transactions and exceptions. |
. | No information available |
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Saved Views and Filters Users can save and re-use custom data views and filters. |
Saved filters/views are available for regular reconciliation and exception review. | |
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Bulk Actions Supports bulk update, approval, or export of transactions/exceptions. |
Bulk actions (approve, assign, export) supported for exception and reconciliation items. | |
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User Preference Management Users can manage notification settings, themes, and other preferences. |
. | No information available |
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In-app Feedback and Support Ability to submit feedback, report issues, or request support directly from the interface. |
In-app feedback and support portal included. |
Audit & Controls
(4 Yes /4 Known /10 Possible features)
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Immutable Audit Trail All user actions are tracked and cannot be altered retroactively. |
Actions tracked with immutable audit hold for compliance. | |
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Time-stamped Activity Logs Every action is time-stamped for traceability. |
All logs and audit trails time-stamped for traceability. | |
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User Action Replay Ability to replay sequences of user actions for detailed investigation. |
. | No information available |
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Periodic Certification Checks Supports regular review and sign-off of reconciliations or exceptions. |
. | No information available |
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Change Management Logs Tracks any changes to data, configuration, or user roles. |
Change management logs available, tracking changes to rules, data, and users. | |
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Data Integrity Monitoring Continuously monitors and alerts for data corruption or loss. |
. | No information available |
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Reporting of Audit Events Generates reports specifically on audit and control events. |
. | No information available |
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SOX/ISAE 3402 Support Provides controls to support Sarbanes-Oxley or ISAE 3402 compliance. |
Supports SOX compliance and control/attestation processes. | |
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Automated Exception Closure Controls Prevents unauthorized closure of reconciliation breaks. |
. | No information available |
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Retention of Evidence Enforces retention of evidence and supporting documentation for defined periods. |
. | No information available |
Integration & Extensibility
(1 Yes /1 Known /10 Possible features)
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Open API Support APIs available for downstream/upstream integration (REST, SOAP, etc.). |
. | No information available |
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Plugin/Extension Framework Supports plug-ins/extensions for feature augmentations. |
. | No information available |
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Custom Scripting Allows custom scripts (e.g., Python, JavaScript) for bespoke automation. |
. | No information available |
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Third-party Integration Catalog Library of pre-built integrations with popular financial apps and services. |
. | No information available |
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Single Sign-On (SSO) Supports federated SSO via SAML, OAuth, etc. |
Single sign-on (SSO) supported via Oracle Identity Management and standard protocols. | |
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Event/Message Bus Integration Integrates with event bus/kafka for real-time event propagation. |
. | No information available |
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Webhooks Supports outbound webhooks for triggering workflows/API calls externally. |
. | No information available |
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Data Mapping and Transformation Tools Supports mapping and transformation for non-standard data feeds. |
. | No information available |
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Number of Supported Integration Points Measures extensibility by supported integration points. |
. | No information available |
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Marketplace/Partner Ecosystem Access to app/partner ecosystem for pre-built modules. |
. | No information available |
Support & Vendor Services
(6 Yes /6 Known /10 Possible features)
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24/7 Support Availability Round-the-clock support by phone, chat, or email. |
Enterprise class support with 24/7 availability as a standard Oracle service. | |
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Dedicated Account Manager Appoints a named contact for large or strategic clients. |
Dedicated account management available to large/enterprise customers. | |
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Implementation Assistance Professional services for onboarding, data migration, and go-live. |
Oracle provides professional implementation services worldwide. | |
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On-demand Training Provides online or on-site training modules for users. |
Online and in-person training modules are available for onboarding. | |
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Knowledge Base Access Access to online documentation, FAQs, and how-tos. |
Online documentation and knowledge base are available through Oracle support portal. | |
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User Community Forums Promotes engagement and peer-support among clients. |
. | No information available |
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Average Support Resolution Time Average time to resolve a typical support request. |
. | No information available |
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Regular Feature Updates Receives regular software enhancements and security updates. |
Oracle follows a schedule of regular product updates and security patches. | |
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Feedback-driven Product Roadmap Incorporates user feedback in ongoing product development. |
. | No information available |
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SLA-backed Uptime Guarantee Guaranteed minimum uptime as per SLA. |
. | No information available |
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