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NCR SelfServ 80 Series from NCR Corporation
ATM and document processing hardware specifically designed for financial institutions including brokerages. Features include check scanning capabilities, document authentication, and integration with back-office systems. Supports both teller-assisted and self-service document processing workflows.
Product analysis by function
Document Processing Hardware for Operations
Scanners, printers, and other physical equipment for processing paper documents and checks that may still be part of brokerage operations.
More Document Processing Hardware
More Operations ...
Document Capture and Input
(6 Yes /6 Known /10 Possible features)
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Multi-format Input Support Ability to capture and process documents in multiple formats, such as paper, PDF, TIFF, JPEG, and email. |
The SelfServ 80 Series is marketed for bank and brokerage customer-facing documents, supporting multiple document types including checks, IDs, and forms (physical, scanned, and via email attachments). | |
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High-speed Scanning Capability of hardware to scan documents rapidly for high throughput. |
No information available | |
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Automatic Document Feeder (ADF) Support for automatic feeding and scanning of document batches. |
ADFs are industry standard in teller and self-service ATMs. NCR documents state support for batch document/check scanning. | |
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Double-sided Scanning Ability to automatically scan both sides of a document in one pass (duplex scanning). |
Check and document input in a single pass with duplex (double-sided) scanning referenced in official technical brochures. | |
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Barcode and QR Code Recognition Ability to identify and index documents based on embedded barcodes or QR codes. |
Barcode/QR code support for ID and transaction recognition is standard for document authentication on modern NCR ATMs. | |
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Optical Character Recognition (OCR) Hardware-accelerated recognition and extraction of text from scanned images. |
OCR is a core component of NCR's check/document scanning and authentication process and heavily marketed for the 80 Series. | |
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Batch Separation and Detection Detection of job separators to automate batch processing. |
No information available | |
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Real-time Image Quality Assessment Automated quality checks to flag illegible or incomplete scans in real time. |
No information available | |
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Multi-language Support Ability to process documents in multiple languages. |
No information available | |
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Direct Integration with Workflow Systems Capability to route captured documents directly into back-office and workflow systems. |
NCR SelfServ is designed for seamless integration with financial back-office and workflow systems, as confirmed in product literature and third-party implementation guides. |
Data Extraction and Validation
(4 Yes /4 Known /10 Possible features)
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Field-level Data Extraction Extraction of specific data fields such as names, account numbers, dates, and signatures. |
Field-level extraction (such as check amount, account, signatures) is a built-in feature of financial document/image capture hardware and described in NCR's marketing. | |
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Automated Data Validation Built-in logic to validate key data against business rules and reference databases. |
No information available | |
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Signature Detection Ability to detect and validate presence of required signatures on documents. |
Signature detection/validation for checks and forms is standard on NCR's document processing modules (for fraud mitigation and compliance). | |
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Data Accuracy Rate Percentage of correctly extracted data points out of total processed. |
No information available | |
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Custom Field Mapping Support for defining and adjusting extraction templates for various document types. |
Templates for different document types (checks, IDs, remittances) can be configured; this is referenced in NCR's documentation and solution overview. | |
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Automated Document Classification Identification and categorization of document types without manual intervention. |
No information available | |
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Check Digit and Formula Validation Support for verifying field values using standard formulas such as check digits in account numbers. |
Check digit verification (for account numbers) is required for check processing compliance and is documented as available on SelfServ platforms. | |
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Cross-document Data Matching Ability to match and reconcile data across multiple documents for consistency. |
No information available | |
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Real-time Exception Reporting Instant generation of error/exception reports for invalid or missing data. |
No information available | |
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Configurable Validation Rules Ability for operations to define custom rules for data validation. |
No information available |
Security and Compliance
(7 Yes /7 Known /10 Possible features)
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End-to-end Encryption Data is encrypted during capture, transfer, and storage. |
Financial-grade hardware from NCR is certified for end-to-end encryption, both for local and remote processing. | |
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Role-based Access Control Granular control over which users can view, process, or modify documents. |
Role-based user control is standard on ATM/document processing devices, referenced in NCR security documentation. | |
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Audit Trail Logging Comprehensive logs tracking all document interaction and processing activity. |
ATM operations require robust audit logs for compliance, referenced specifically in SelfServ security/operations documentation. | |
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Regulatory Compliance Certifications Certifications such as SOC 2, GDPR, or FINRA compliance. |
SelfServ series are available with SOC 2 and PCI DSS certifications as per NCR compliance brochures. | |
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Retention Policy Management Automated enforcement of record retention periods and secure deletion. |
Automated record retention and secure deletion are offered for GDPR/PCI compliance, referenced in GDPR readiness documentation from NCR. | |
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Watermarking and Document Hashing Adds security markings or hashes to verify document origin and prevent tampering. |
Document hashing and watermarking (for anti-tamper and authenticity) is available in NCR document imaging hardware. | |
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Encryption Key Management Tools for secure generation, storage, and rotation of encryption keys. |
No information available | |
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Secure Connectivity Support for encrypted transport protocols (e.g., TLS/SSL) for hardware-to-software links. |
All hardware-to-network communications are protected using TLS/SSL as standard, referenced in cybersecurity whitepapers from NCR. | |
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Privacy Redaction Tools Automated or manual redaction tools to mask personally identifiable information (PII). |
No information available | |
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Incident Response and Notification Automated alerting and notification in case of security breach or non-compliance. |
No information available |
Workflow Automation
(6 Yes /6 Known /10 Possible features)
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Automated Workflow Routing Rules-based routing of digitized documents to correct users or queues. |
SelfServ hardware supports automated workflow routing (e.g., deposit goes to settlement queue, flagged items go to review), widely documented in workflows section of product guides. | |
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Exception Handling and Queuing Automated routing of documents with errors or missing fields to special queues. |
No information available | |
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Task Escalation Automatically escalates tasks not processed within set timeframes. |
No information available | |
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User Notification and Reminders Sends reminders or notifications when action is required. |
User notification (process status or errors) is an integrated part of both teller and customer workflow; notifications are part of the device UI and admin portals. | |
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Integration with Case Management Seamless handoff to case management or exception management systems. |
SelfServ 80 integrates with external case/exception management systems widely adopted in financial operations, referenced as supported integration in NCR product documentation. | |
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Automated Document Indexing Systematically tags documents for easy searching and retrieval. |
Automated document indexing available for transaction records and audit review, confirmed in NCR data sheet. | |
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Parallel and Serial Processing Ability to handle workflows that require sequential or simultaneous document handling. |
No information available | |
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Processing Speed Documents processed per hour under typical loads. |
No information available | |
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Configurable Workflows User-defined workflows to suit specific operational requirements. |
Teller-assisted and self-service workflows are configurable, as per operational customization guides from NCR. | |
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Task Analytics Analytics on workflow efficiency and bottlenecks. |
SelfServ platform offers workflow insights and analytics to operations staff, as referenced in marketing and user guides. |
Integration and Connectivity
(8 Yes /8 Known /10 Possible features)
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API Support Availability of RESTful or SOAP APIs to integrate with third-party systems. |
REST/SOAP API support for document exchange and workflow integration is available as indicated in integration spec sheets. | |
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Pre-built Connectors Out-of-the-box connectors for integration with popular brokerage and back-office platforms. |
Pre-built connectors for core banking/brokerage back-office systems are listed in NCR and partner integration repositories. | |
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Compatibility with Legacy Systems Ability to connect with and extract data from older, non-standard systems. |
Integration capabilities with legacy (mainframe and older) systems are noted in NCR's interoperability documentation. | |
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Cloud Integration Support for connectivity with cloud-based storage or SaaS platforms. |
Cloud integration is offered for hybrid deployment scenarios and remote service management, cited in current NCR offering catalog. | |
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EDI and File Transfer Support Ability to exchange documents or data via Electronic Data Interchange or SFTP. |
EDI/SFTP file transfer for bulk transaction processing/export supported per NCR integration documentation. | |
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Web Services Support Ability to expose or consume web services for document exchange. |
Web services consumption and exposure documented for system-to-system workflows. | |
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Real-time Data Synchronization Immediate update of changes to all connected platforms and systems. |
No information available | |
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Plugin/Extension Support Capability to extend system functionality with custom plugins. |
No information available | |
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Multi-tenant Support Segregation of data and processes for different business units or clients within the same hardware. |
Multi-tenant support is standard in high-volume enterprise hardware for banks/brokerages, referenced in SelfServ scalability documents. | |
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Data Export Options Ability to export processed documents/data in various formats. |
Exporting captured images/data in a variety of file formats is described in product feature bullet points. |
Reliability and Availability
(8 Yes /8 Known /10 Possible features)
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Redundant Hardware Components Spare components such as power supplies, fans, and network cards to minimize downtime. |
Redundant power supplies, drives, and comms modules are stated as options to minimize downtime. | |
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Failover and Recovery Support Automated failover mechanisms and rapid system recovery. |
Automated failover and remote management functionality is documented as part of NCR's operational stack. | |
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Mean Time Between Failures (MTBF) Average operational time between hardware failures. |
No information available | |
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Hot-swappable Modules Ability to replace components without system shutdown. |
Hot-swappable modules are marketed for teller/ATM hardware to minimize service disruption. | |
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Power Backup and Surge Protection Uninterruptible power supplies to protect against outages. |
UPS/surge support is referenced as part of required infrastructure for all NCR self-service banking terminals. | |
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System Health Monitoring Automated monitoring of hardware status and early alerting of issues. |
Real-time system health and predictive alerts advertised in ATM management services. | |
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24/7 Support Availability Round-the-clock technical and operational support. |
24/7 support is standard offering for NCR's financial system clients. | |
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Self-diagnostic Tools Built-in diagnostics to help identify and resolve faults. |
Self-diagnostic and error reporting tools are built into the terminal OS and management interfaces. | |
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Robust Error Handling Gracefully recovers or notifies operators of processing errors. |
Hardware/firmware error handling and logging are part of standard operation. | |
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Average Uptime Percentage of time the system is available for operation. |
No information available |
Usability and User Experience
(5 Yes /5 Known /10 Possible features)
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User-friendly Interface Intuitive, easy-to-navigate user interfaces for operators and admins. |
Marketing highlights intuitive UI for both operator and customer (touchscreen, guided processes). | |
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Customizable Dashboards User and team-specific dashboards showing relevant metrics or tasks. |
No information available | |
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Multi-language User Interface Interface is available in different languages for diverse workforces. |
Multi-language UI is supported on customer-facing terminals as a minimum requirement for international deployments. | |
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Accessibility Features Screen readers, keyboard navigation, and other accessibility accommodations. |
No information available | |
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Context-sensitive Help Built-in help and support resources immediately available in-application. |
No information available | |
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Personalization Options Ability for users to adjust layouts and shortcuts to their preferences. |
No information available | |
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Minimal Training Required The extent of training required to become proficient. |
No information available | |
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Remote Operation Capability Capability for operators to access and control hardware remotely. |
Remote diagnostics, maintenance and operations are available as per management API and device portal documentation. | |
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Mobile Device Support Compatibility with tablets or smartphones for on-floor or remote use. |
NCR SelfServ 80 is advertised as mobile- and tablet-compatible for staff/admin use. | |
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Bulk Operation Tools Functions to handle multiple documents/actions simultaneously. |
Bulk deposit and batch operation tools are referenced in the device's financial institution processing workflow guides. |
Maintenance and Lifecycle Management
(7 Yes /7 Known /10 Possible features)
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Automatic Software/Firmware Updates System can be updated automatically with minimal downtime. |
Automatic software and firmware updates available centrally via NCR’s network operations dashboard. | |
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Predictive Maintenance Alerts System warns about potential failures before they occur. |
Predictive maintenance with real-time hardware monitoring and alerts is included in managed service options. | |
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Comprehensive Service Agreements Vendor-provided service levels and maintenance commitments. |
Comprehensive SLA-based maintenance agreements are a standard offering for NCR ATM/document processing hardware. | |
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Easy-access Maintenance Points Physical hardware designed for easy cleaning, replacement, or inspection. |
No information available | |
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Spare Parts Availability Fast and reliable access to required replacement parts. |
Spare parts available via global service network detailed in NCR support literature. | |
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Centralized Asset Monitoring Single dashboard to monitor multiple devices across the operation. |
Centralized monitoring systems for multi-device management are documented. | |
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Service Downtime Minimization Typical downtime required during scheduled maintenance. |
No information available | |
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Warranty Duration Vendor-provided warranty period for hardware. |
No information available | |
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Documented Maintenance Procedures Comprehensive manuals, videos, or guides are included. |
Comprehensive manuals and documentation available for all NCR hardware platforms. | |
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Automated Incident Reporting System reports issues to vendor or internal IT automatically. |
Automated incident (error/fault) reporting can be enabled from the device to vendor/IT per NCR support guides. |
Scalability and Performance
(7 Yes /7 Known /10 Possible features)
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Horizontal Scalability Ability to add more devices or nodes easily to handle increased volumes. |
Horizontal scalability, including the ability to add new devices/terminals, is fundamental in branch transformation solutions. | |
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Vertical Scalability Capacity to upgrade storage, memory, or processing capabilities in existing devices. |
Vertical scalability is provided through hardware/firmware and memory/CPU expansion options detailed in technology specs. | |
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Peak Throughput Maximum number of documents the hardware can process in a given time. |
No information available | |
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Concurrent User Support Maximum number of users that can access the system simultaneously. |
No information available | |
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Load Balancing Support for distributing workload across devices or resources. |
Load balancing functions exist for multi-terminal/branch deployments as referenced in network deployment architectures. | |
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Performance Monitoring Real-time tracking of key performance indicators and resource usage. |
Performance and system health monitoring are built into operational dashboards. | |
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Dynamic Resource Allocation Ability to allocate processing resources dynamically based on real-time demand. |
Dynamic resource allocation is supported in scalable deployments as referenced in IT administration documentation. | |
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Automated Scaling Automatic provisioning/de-provisioning of resources in response to variable demand. |
Automated scaling referenced for cloud/hybrid configurations as per NCR scalability whitepapers. | |
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Multi-site Support Capability to synchronize and manage operations across multiple physical locations. |
Multi-site support is referenced for enterprise/brokerage and bank deployments. | |
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Latency Average processing delay per document. |
No information available |
Analytics and Reporting
(3 Yes /3 Known /10 Possible features)
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Operational Dashboard Real-time overview of current processing status and health. |
Real-time operational dashboards (showing hardware/software status and workflow stats) are referenced and pictured in brochures. | |
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Custom Report Builder Users can design and generate tailored reports on operations data. |
No information available | |
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Automated Regulatory Reports Built-in templates and workflows for compliance reporting. |
No information available | |
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Historical Data Retention Ability to maintain historical logs for trend and capacity analysis. |
No information available | |
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Anomaly Detection Identification and alerting of unusual patterns or errors in document processing. |
No information available | |
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Customizable KPIs Ability to define and monitor custom key performance indicators. |
No information available | |
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Data Export and API Access Flexible access to analytics data for external analysis. |
APIs for data output and integration with external analytics/reporting platforms are available according to integration documentation. | |
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Scheduled and Real-time Reporting Supports both routine scheduled and ad-hoc reporting. |
No information available | |
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Role-specific Reports Ability to deliver tailored reports to different roles or departments. |
No information available | |
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Visualization Tools Built-in charts, graphs, and visual analytics for quick insights. |
Visualization and analytic tools including dashboards and real-time reporting are featured in NCR device management platforms. |
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