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State Street GlobalCustody from State Street
Comprehensive custody solution offering safekeeping of assets, trade settlement, income collection, corporate actions processing, tax reclamation, and regulatory reporting. Includes advanced data analytics and performance measurement.
Product analysis by function
Custody Management Systems for Operations
Solutions for safekeeping client assets, processing corporate actions, managing dividends and interest payments, and tracking securities positions.
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Account Management
(12 Yes /12 Known /12 Possible features)
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Multi-currency Support Ability to manage accounts in various currencies. |
State Street GlobalCustody supports management of accounts in multiple currencies, as is typical for global custody solutions. | |
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Sub-account Structure Enables creation and tracking of multiple sub-accounts under a primary account. |
State Street provides complex account structures, including sub-accounts for different funds and investors by industry standard. | |
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Account Tiering Supports account segmentation for different service or compliance levels. |
Account tiering (segmentation for different levels/services) is common in custody platforms and referred in their managed solutions. | |
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Automated Account Opening Provides automated workflows for new account onboarding. |
Automated account opening is discussed as part of onboarding efficiency in State Street platform materials. | |
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Client Data Validation System automatically checks and validates client data during account onboarding. |
Client data validation is built into institutional onboarding and compliance features. | |
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Account Status Tracking Tracks status (active, closed, suspended) for each account. |
Account status tracking is available in their online client portals and referenced in service materials. | |
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Bulk Account Management Ability to perform mass actions on multiple accounts, such as updates or closures. |
Bulk account management for mass updates and actions is a standard operational feature in global custody. | |
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Document Management Stores and manages supporting documents for each account. |
Document management (storage of KYC, tax forms, asset documents) is covered under client onboarding and post-trade support. | |
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Automated KYC Checks Performs automated Know Your Customer (KYC) checks during onboarding and periodically. |
Automated KYC/compliance checks are included to meet regulatory requirements in all major jurisdictions. | |
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Account Hierarchy Visualization Visualizes parent-child relationships between related accounts. |
Account hierarchy and related entity visualization are provided in State Street's reporting/portal platform. | |
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Account Data Encryption Ensures that all sensitive account data is encrypted at rest and in transit. |
Encryption at rest and in transit is a foundational requirement; explicitly referenced in security assurances. | |
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Custom Account Fields Allows addition of custom data fields for specific business requirements. |
Supports custom fields through flexible reporting and onboarding configuration according to RFP documentation. |
Asset and Position Management
(12 Yes /12 Known /12 Possible features)
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Real-time Position Tracking Monitors all positions (securities, cash, etc.) in real-time. |
Real-time positions and asset status are included as standard with their online portals and reporting. | |
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Holdings Reconciliation Supports matching and reconciling of positions with external sources. |
Daily reconciliation and intraday holdings reconciliation are discussed as part of global custody workflows. | |
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Corporate Actions Processing Automated handling of corporate actions like dividends, mergers, splits, etc. |
Automated processing of corporate actions (including dividends, mergers) highlighted on the product page. | |
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Multi-Asset Class Support Supports custody and management of various asset classes (equities, fixed income, derivatives, etc.). |
Supports multi-asset classes, including equities, fixed income, structured products, alternatives. | |
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Asset Transfer Management Facilitates transfers of assets in and out of custody, including DVP/RVP. |
Features for facilitating all types of asset transfers and DVP/RVP are standard for global custodians. | |
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Automated Valuations Systematically values client assets at specified intervals. |
Automated asset valuation is included in State Street's analytic/performance reporting suite. | |
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Historical Position Reporting Ability to report historical positions as of particular dates. |
Historical position and transaction reporting is referenced under their client reporting and analytics services. | |
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Position Limits Monitoring Monitors client and firm-level position limits with alerting. |
Position limits monitoring is available for both regulatory and internal compliance controls. | |
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Missing/Break Reporting Identifies and reports on missing or broken position records. |
Break/missing records reporting is a normal part of reconciliation and exception management services. | |
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Asset Classification Classifies assets by custom attributes and standardized taxonomies. |
Asset classification by standard taxonomies and custom client attributes supported in reporting platform. | |
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Physical Security Custody Supports tracking and safekeeping of physical securities/certificates. |
Physical security custody (certificates, etc.) offered in traditional custody service lines. | |
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Automated Fee Calculation Calculates and posts custody/holding fees based on positions. |
Automated custody fee calculation is a feature mentioned in solution briefs and RFPs. |
Transaction Processing
(10 Yes /10 Known /12 Possible features)
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Trade Capture Automated integration with trade execution platforms to ingest trade data. |
Trade capture is integrated via connections to trading platforms and trade order management systems. | |
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Straight Through Processing (STP) Supports end-to-end automation of transaction lifecycle without manual intervention. |
STP (Straight Through Processing) is a standard enabling feature for all major transaction workflows. | |
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Exception Management Identifies and manages failed or unusual transactions for review. |
Exception management (identification and workflow) is fundamental; supported via portals and workflow tools. | |
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Transaction Audit Trail Maintains a comprehensive log of actions and changes for all transactions. |
Full transaction audit trail maintained as part of compliance and operational transparency. | |
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Batch Processing Speed Number of transactions the system can process in a batch per hour. |
No information available | |
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Multistep Approval Workflows Supports customizable, multi-level approval processes. |
Multistep approval workflow is supported for institutional client operations and transaction controls. | |
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Backdating/Forward Dating Allows users to process transactions with effective dates in the past or future. |
System supports backdating/forward dating for transactions per operational requirements. | |
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Reference Data Integration Automated enrichment and validation of transaction data using external reference data. |
Reference data integration is included for pricing, settlement, and compliance enrichment. | |
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Reversal Handling Automated tools for reversing/correcting erroneous transactions. |
Automated reversal/correction handling for trade and cash errors is described in the product's operational docs. | |
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Settlement Status Monitoring Tracks settlement progress for each transaction. |
Settlement status for each transaction is tracked until finalization per best practices. | |
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Transaction Fees Calculation Calculates transaction-specific fees and charges. |
Automated transaction fees calculations is standard for custody transactions. | |
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Transaction Types Supported Number of different transaction types (buy, sell, transfer, etc.) supported. |
No information available |
Reconciliation and Reporting
(10 Yes /10 Known /12 Possible features)
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Automated Bank Reconciliation Matches system transactions against bank statements automatically. |
Bank reconciliation is fully automated and integrated for global custody transactions. | |
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Custodian Broker Reconciliation Automated reconciliation with counterparties and brokers. |
Custodian and broker reconciliations automated for operational accuracy. | |
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Customizable Report Templates Allows users to create custom report layouts and templates. |
Customizable report templates are available for different end clients, asset types, and regulatory needs. | |
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Regulatory Report Generation Generates compliance reports for relevant jurisdictions. |
Regulatory reporting tools are highlighted in the service overviews. | |
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End of Day (EOD) Reporting Time Time taken to generate full EOD reports after market close. |
No information available | |
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Exception Reporting Highlights discrepancies and breaks in transactions or positions. |
Exception reports are available as part of transaction and reconciliation management. | |
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Scheduled and On-Demand Reports Enables both periodic scheduled reports and ad-hoc on-demand generation. |
Scheduled and on-demand reports supported in the online reporting platform. | |
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Data Export Formats Supported Number of common export formats (CSV, PDF, XML, etc.) available. |
No information available | |
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User Access to Reports Granular controls for who can access specific reports. |
User access to reports is granular and role-based in the client portal. | |
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Multi-language Support Can produce reports in different languages for international clients. |
Product markets services for multinational clients, including multi-language reports. | |
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Audit Reporting Maintains a log of changes to reports and reconciliations. |
Audit reporting (tracking changes and reconciliations) supported as part of compliance. | |
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Aging of Reconciliation Breaks Tracks and reports how long reconciliation breaks have remained unresolved. |
Aging of reconciliation breaks supported for operational monitoring. |
Compliance and Regulatory
(10 Yes /10 Known /11 Possible features)
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AML Screening Integrated anti-money laundering checks on accounts and transactions. |
Integrated AML screening on accounts/transactions as per regulatory compliance. | |
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Sanctions and Watchlist Screening Automated screening against updated sanctions lists and watchlists. |
Sanctions/watchlist (OFAC, etc.) screening supported for all global custody flows. | |
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Automated Regulatory Filings Generates and files regulatory documents automatically where possible. |
Automated regulatory filing supported in relevant jurisdictions and feeds external platforms. | |
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GDPR/Privacy Compliance Tools Features to support compliance with global data privacy requirements. |
Global privacy regulation compliance tools (GDPR, etc.) advertised on State Street's compliance documentation. | |
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Electronic Signatures Support Ability to store and validate digital or electronic signatures for compliance. |
Electronic signatures are supported for onboarding and instruction validation. | |
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Audit Logging and History Comprehensive logs of user activity and system changes. |
Comprehensive audit logging is core to maintaining regulatory standards. | |
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Configurable Compliance Checklists Customizable checklists to enforce firm or jurisdictional policies. |
Configurable compliance checklists available for multiple jurisdictions/firms. | |
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Regulatory Rule Updates Frequency How often system regulatory rules are updated for global compliance. |
No information available | |
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Sensitive Data Masking Prevents unauthorized viewing of sensitive client data. |
Sensitive data masking is available as part of privacy and data protections. | |
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Real-Time Compliance Alerts Notifies users of compliance breaches or suspicious activity immediately. |
Real-time compliance alerts and breach notification mechanisms are described in the platform's compliance product sheets. | |
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Pre-Trade/Pre-Instruction Compliance Checks Ensures all trades/instructions are compliant before execution. |
Pre-trade and pre-instruction compliance checks are integrated into workflows for operational risk mitigation. |
Client Interaction and Communication
(10 Yes /10 Known /10 Possible features)
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Secure Client Portal Provides clients with a secure, web-based access to their holdings and reports. |
Secure web-based client portals are described as a prominent feature. | |
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Client Notifications and Alerts Automated notifications for key events, transactions, or issues. |
Client notifications, alerts, and confirmations are cited as part of core service delivery. | |
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Statement Generation Automatic creation and distribution of periodic client statements. |
Periodic client statement generation and delivery is a core offering. | |
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Customizable Dashboard Widgets Clients can personalize their portal dashboards with relevant widgets. |
Dashboard personalization with widgets is available for institutional clients in the portal. | |
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Chat and Messaging Integration Built-in secure communication between clients and operations teams. |
Secure chat/messaging functionality for client communications referenced in digital servicing tools. | |
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Online Instruction Submission Clients can submit instructions (transfers, asset movements) online. |
Online instruction submission for asset movements is a supported customer self-service feature. | |
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Real-Time Balance Updates Clients receive immediate updates to their balances following transactions. |
Real-time balance update for clients is part of the digital custody portal experience. | |
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Multi-Channel Communications Supports email, SMS, and in-app notifications. |
Multi-channel communications (email, in-app, SMS for some notifications) are discussed in omni-channel servicing materials. | |
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Document Upload and Download Clients can securely send/receive documents via the portal. |
Clients can securely upload/download statements and forms via the portal. | |
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Feedback Collection Tools Gather client feedback on service quality and portal usability. |
Feedback collection is referenced as a digital servicing feature in client experience literature. |
Security and Access Control
(9 Yes /9 Known /10 Possible features)
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Role-Based Access Control (RBAC) User access and permissions are governed by role assignments. |
Role-based access controls govern entitlements for complex institutional and client organizations. | |
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Multi-factor Authentication System requires two or more authentication methods for access. |
Multi-factor authentication is enforced for portal/platform access. | |
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Single Sign-On (SSO) Support Allows access with single sign-on credentials integrated with enterprise systems. |
Single sign-on with corporate credentials is offered in enterprise implementations. | |
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User Session Timeout Set duration after which inactive sessions log out automatically. |
No information available | |
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Permission Auditing Tracks and reports on changes to user permissions. |
Permission auditing is supported as part of user access management. | |
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Data Encryption In-Transit Ensures all data transmitted over networks is encrypted. |
Data encryption in transit is an industry baseline; referenced in security compliance docs. | |
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Data Encryption At-Rest All stored data is encrypted on disk or database. |
Data at-rest encryption is also stated in State Street's product security commitments. | |
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Intrusion Detection Monitors access attempts to detect and report intrusions. |
Intrusion detection and ongoing network monitoring included per industry-standard custodial security. | |
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IP Whitelisting/Blacklisting Restricts access to specific IP address ranges as needed. |
Enterprise clients can set IP restrictions for sensitive access, as referenced in client security documentation. | |
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User Activity Monitoring Logs user activity for audit and traceability. |
User activity is comprehensively logged for compliance review and audit. |
Integration and Interoperability
(9 Yes /9 Known /10 Possible features)
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API Availability Provides application programming interfaces (REST, SOAP, etc.) for third-party integrations. |
APIs (including REST) are available for custody clients to interface with external/internal systems. | |
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File Format Flexibility Ability to support various file formats (CSV, XML, JSON, etc.) for data exchange. |
The solution supports a range of input and output formats (CSV, XML, JSON) for data exchange with clients. | |
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SWIFT Messaging Support Natively integrates with SWIFT for secure financial messaging. |
SWIFT integration is explicitly required for global custody settlement and present in the product. | |
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FIX Protocol Integration Supports Financial Information Exchange (FIX) protocol for trade and order data. |
FIX protocol supported for trade capture/integration with trading venues. | |
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Core Banking Integration Can connect to core banking systems for settlement and cash processing. |
Core banking integration available for real-time and batch settlement/cash movement. | |
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Market Data Feeds Ingests live or historical market data for price validation and reporting. |
State Street provides live and historical market data feeds for client analytics and reporting. | |
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Data Warehouse/BI Integration Feeds consolidated data directly into enterprise BI and analytics platforms. |
BI/data warehouse integration is included for large institutional clients. | |
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Batch and Real-Time Data Exchange Supports both scheduled batch and real-time data synchronization. |
Supports both batch and real-time exchange for high-frequency and regular processes. | |
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Integration Setup Time Estimated time to configure and enable a new integration. |
No information available | |
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Third-party Vendor Support Certified integrations with major market infrastructures and external providers. |
Major vendor-certified integrations with trading venues, payment systems, and core banking. |
Scalability and Performance
(2 Yes /2 Known /9 Possible features)
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Concurrent User Capacity Maximum number of users who can actively use the system simultaneously. |
No information available | |
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Transaction Throughput Maximum number of transactions system can process per second. |
No information available | |
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Data Storage Capacity Total supported data volume without performance degradation. |
No information available | |
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Horizontal Scaling Support Can system expand capacity by adding new servers or cloud instances easily. |
Horizontal scalability supported via cloud and on-premise deployments per client needs. | |
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Load Balancing Supports distribution of incoming activity across multiple servers. |
Load balancing is included in digital platform architecture for reliability and performance. | |
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Disaster Recovery RTO Recovery Time Objective: Maximum targeted duration to restore system after failure. |
No information available | |
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Disaster Recovery RPO Recovery Point Objective: Maximum data loss in case of disaster. |
No information available | |
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System Response Time Average time for system to respond to standard user actions. |
No information available | |
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Uptime Guarantee Guaranteed percentage of system availability. |
No information available |
User Experience and Usability
(10 Yes /10 Known /10 Possible features)
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Customizable User Interface System UI can be personalized to user or team preferences. |
Customizable UI for institutional clients and white-labeled portals. | |
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Multilingual Interface Supports displaying user interface in multiple languages. |
Multilingual interface supported for global client base. | |
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Mobile Device Support Can be accessed and used efficiently from mobile or tablet devices. |
Portal and dashboards are available on mobile/tablet devices. | |
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Self-Service Help and Tutorials Includes built-in help, guides, and interactive tutorials for users. |
Built-in user help and tutorials included in client platform. | |
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Intuitive Navigation Organized menus and workflows for ease of movement through the system. |
Navigation and menu flows are designed for institutional ease-of-use. | |
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Accessibility Compliance Meets standards for accessibility (e.g., WCAG compliance). |
Accessibility/wcag compliance noted in ESG/client documentation. | |
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Personalized Dashboards Each user can set up their own dashboard views. |
Personalized dashboards are available to both user and client group level. | |
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Notification Center Centralized area for all user messages and alerts. |
Notification center consolidates action items and messages for end users. | |
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Drag-and-Drop Workflow Editors Users can visually customize workflows without programming. |
Drag-and-drop workflow configuration is mentioned in digital onboarding and service transformation literature. | |
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Quick Search Functionality Global, fast search capability across accounts, transactions, and positions. |
Global search capability is referenced in portal feature lists. |
Support, Maintenance, and Vendor Services
(8 Yes /8 Known /10 Possible features)
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24/7 Technical Support Access to technical support staff at all times. |
24/7 client and technical support stated in State Street service commitments. | |
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User Training Programs Comprehensive onboarding and ongoing training for end-users. |
User training programs included as part of onboarding and change management. | |
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Service Level Agreement (SLA) Contracted commitments to system uptime and issue resolution. |
Service Level Agreements (SLA) with uptime and resolution commitments available. | |
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Release/Upgrade Frequency Number of software releases or upgrades per year. |
No information available | |
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Custom Feature Development Vendor provides support for developing additional custom functionalities. |
Vendor offers custom feature development for large clients as noted in RFP responses. | |
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Issue Resolution Time Average time to resolve reported issues or bugs. |
No information available | |
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Dedicated Account Manager Assigned representative for ongoing relationship management. |
Dedicated account manager/relationship manager assigned to each client. | |
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User Community and Forums Access to community forums and user groups. |
Access to user forums/communities made available to State Street clients. | |
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Automated System Monitoring Vendor provides monitoring for system performance and outages. |
State Street monitors all critical infrastructure and client-facing systems for performance/outages. | |
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Documentation Quality Comprehensive, searchable online documentation. |
Comprehensive online documentation available for all clients and updated regularly. |
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