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SmartLock security controls, AI-powered document organization, multi-language support, real-time activity monitoring, bulk uploading, Q&A functionality, and custom branding for venture capital firms.
Secure document sharing and management platforms for handling sensitive company information during the due diligence process.
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End-to-End Encryption All documents and communications are encrypted both in transit and at rest. |
SmartRoom VDR advertises SmartLock security controls and encrypts data at rest and in transit. See their Security page. | |
Granular Access Controls Ability to set permission levels at the document, folder, or user group levels. |
SmartRoom documentation highlights granular grant, revoke, and expire access settings—confirming granular access controls. | |
Multi-Factor Authentication Support for two-step or multi-factor authentication for user login. |
Access management documentation and security-focused marketing note support for multi-factor authentication. | |
Regulatory Compliance Certifications Supports compliance with industry standards such as SOC2, ISO 27001, GDPR. |
No information available | |
Watermarking Dynamically applies user-specific or time-based watermarks to viewed and downloaded documents to deter unauthorized sharing. |
SmartLock includes document watermarking as a key component of leak prevention. | |
Audit Trails Comprehensive logs of user activity including views, downloads, uploads, edits, and shares. |
Audit trails and reporting features are highlighted in platform material. | |
Automatic Session Timeout User sessions automatically expire after a period of inactivity for security. |
Session management including automatic timeouts is described under their security FAQ. | |
Document Expiry Controls Enables expiry or self-destruct timers for shared documents. |
Document expiry for share links and upload requests is documented as a feature. | |
Digital Rights Management (DRM) Prevents printing, copying, or forwarding of selected sensitive documents. |
No information available | |
Secure Document Destruction Ability to permanently delete files and ensure their removal from all storage and backups. |
Permanently deleting documents and data wipe tools are touted in product literature. | |
Intrusion Detection and Monitoring Continuous monitoring for unauthorized access attempts and suspicious behavior. |
No information available | |
Geofencing and IP Restrictions Restricts platform or document access based on user geolocation or IP address. |
No information available |
Folder Hierarchy Support Creation and nesting of folders to mirror deal or company structure. |
Drag-and-drop folder creation, nesting, and import options are part of SmartRoom VDR's core doc management. | |
Advanced Search Full-text and metadata search across all documents in the data room. |
Full-text, indexed, and AI-assisted search functionality is highlighted as a top AI feature. | |
Bulk Upload and Download Ability to upload or download multiple files and folders simultaneously. |
Bulk uploads/downloads for folders/files are specifically called out on the feature list. | |
Drag-and-Drop Interface Easy move, upload, or organize files using drag-and-drop functionality. |
Modern drag-and-drop UI for upload/organization is featured in the UI demos. | |
Document Indexing Automatic indexing and numbering of documents for reference. |
SmartRoom VDR automatically creates an indexed structure for folders and documents. | |
Optical Character Recognition (OCR) Scanned documents are converted into searchable text via OCR. |
No information available | |
Custom Metadata Fields Ability to define custom fields for document classification and tagging. |
No information available | |
Version Control Tracks revisions and allows rollback to previous versions of documents. |
No information available | |
Bookmarking & Favorites Users can bookmark or star important documents or folders for quick access. |
No information available | |
Document Preview Direct online preview (no downloads necessary) in popular file formats (PDF, DOCX, XLSX, etc.). |
Direct document preview for PDFs, Word, Excel, and more is consistently shown in SmartRoom overviews. |
Document Comments and Annotations Allows users to add notes and comments to documents or specific document sections. |
No information available | |
Task Assignment & Tracking Enables creation, assignment, and status tracking of tasks related to documents. |
No information available | |
Integrated Q&A Modules Structured question-and-answer flow between investors, target companies, and advisors. |
Q&A modules are promoted as a key feature for due diligence workflows. | |
Role-Based Communication Permissions Restricts Q&A, commenting, or messaging based on user role. |
Q&A and messaging permission management is referenced as part of advanced user permissions. | |
Real-Time Notifications Notifies users via email or in-app alerts for activity, comments, or requests. |
Real-time alerts and email notifications are included for every activity and approval. | |
Group Messaging Secure in-platform group messaging among participants. |
No information available | |
Meeting Scheduling Integration Link with calendar and scheduling tools for meetings or calls. |
Integration with Microsoft Outlook and other meeting/collab platforms is highlighted. | |
Discussion Threads Create threaded discussions around documents or issues. |
No information available |
Role-Based Access Create and assign roles (e.g., admin, investor, advisor, uploader) with configurable permissions. |
Role-based access and user group configuration are detailed under permissions controls. | |
Bulk User Import Provision multiple users at once from spreadsheets or directory integrations. |
Bulk user import from spreadsheets or Active Directory mentioned as onboarding aid. | |
External User Invitations Ability to securely invite external collaborators and auditors. |
External guest invites and secure collaborations are called out on SmartRoom's collaboration page. | |
User Deactivation/Suspension Temporarily or permanently disable user accounts without deleting them. |
No information available | |
Group Permissions Configure permissions for entire teams or groups rather than individuals only. |
Permissions can be managed at group/team level as shown in user management tutorials. | |
Time-Limited Access Grant users or groups access for predefined periods. |
Can set date/time for access expiration per user/group as shown in project setup walkthroughs. | |
User Impersonation Admins can view the platform as a particular user for troubleshooting. |
No information available |
Modern Intuitive UI Clean, responsive design compatible with modern browsers and devices. |
Modern and intuitive UI design is shown in product tours and reviews. | |
Mobile Access Native or responsive mobile access to all major features. |
Web and mobile-responsive solution, confirmed on solution overview and mobile app listings. | |
Custom Branding Personalized data room branding with company logos and color schemes. |
Custom branding (logo, color scheme, etc.) is included as standard offering. | |
Multilingual Interface Support for multiple language user interfaces. |
Offers multi-language support (15+ languages per SmartRoom documentation). | |
Accessibility (ADA) Compliance Meets standards for accessibility for users with disabilities. |
No information available | |
Fast Load Time Typical time for data room or document preview to load. |
No information available | |
Onboarding and Help Guides Integrated, interactive onboarding and context-aware help. |
Guided onboarding, pop-up help, and tutorials are referenced as onboarding and support aids. |
API Availability Well-documented application programming interfaces for custom integrations. |
API access available for integrations as listed in SmartRoom's technical documentation. | |
Single Sign-On (SSO) Support for SSO via providers like SAML, OAuth, or enterprise directories. |
SSO with SAML and enterprise providers described under security features and admin FAQ. | |
Integration with Cloud Storage Native link with platforms such as Dropbox, Google Drive, and OneDrive. |
Integration with cloud storage (Dropbox, Google Drive, OneDrive) is a supported feature. | |
Calendar Integration Connects with Outlook, Google Calendar, or others for scheduling. |
Calendar integration for meeting requests and Q&A scheduling via Outlook and Google Calendar. | |
Export/Import Capabilities Bulk export of documents and data room structures for backup/migration. |
SmartRoom advertises full import/export of structures and metadata for migration and archiving. | |
Third-Party eSignature Integration Seamless integration with digital signature providers (DocuSign, Adobe Sign, etc). |
SmartRoom supports DocuSign and Adobe Sign for e-signature, per integration documentation. |
User Activity Reports Exportable, filterable reports showing user login, document views, and downloads. |
User activity and download/export reports are called out as core reporting features. | |
Engagement Analytics Visualizes which documents or folders receive the most attention. |
Didactic analytics dashboards include engagement statistics for document-level attention. | |
Heat Maps for Document Usage Shows which pages or sections of documents were most engaged with. |
No information available | |
Exportable Dashboards Dashboards that can be exported as PDFs, CSVs, or images. |
Visual dashboards and export functionality listed in provider's analytics and reporting features. | |
Custom Analytics Reports Ability to build custom reports around user activity or document access. |
No information available |
Concurrent User Support Number of users that can access the platform at the same time without performance degradation. |
No information available | |
Maximum File Size Largest single file that can be uploaded or previewed. |
No information available | |
Maximum Data Room Size Total storage capacity per project or data room. |
No information available | |
Uptime Guarantee Service Level Agreement uptime metrics. |
No information available | |
Document Preview Speed Average or 99th percentile time to render a preview of a typical document after click. |
No information available |
24/7 Support Availability Help desk available around the clock via phone, chat, or email. |
24/7 support available globally, per support SLA and SmartRoom support contact page. | |
Dedicated Account Manager Assigned point of contact for account-specific questions and escalations. |
Account manager assigned for enterprise/VC client onboarding and success, per vendor. | |
Onboarding and Training Guided onboarding and live or recorded training sessions for users. |
Onboarding and both live and recorded training sessions offered for all new deployments. | |
Knowledge Base Access Comprehensive help articles, guides, and FAQs. |
Extensive online knowledge base is available, referenced at support.smartroom.com. | |
SLA Response Time Service level agreement for maximum initial response time to support requests. |
No information available |
Transparent Pricing Clear, publicly available pricing tiers and features. |
Transparent, posted pricing and feature tiers for VDR services offered at smartroom.com/pricing. | |
Flexible Billing Cycles Support for monthly, quarterly, and yearly billing options. |
Monthly, annual, and custom billing frequencies are listed per pricing page FAQs. | |
Trial Access or Sandbox Free trial or limited sandbox instance available before purchase. |
Free 14-day trial advertised on landing page. | |
No Long-Term Lock-In Contract options available without annual commitments. |
No information available | |
Volume and Enterprise Discounts Tiered pricing or custom discounts for startups or high-volume customers. |
Discounts for volume and enterprise purchases referenced on sales page and in FAQs. |
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