at Financial Technnology Year
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Disaster Recovery & Data Protection Services for Financial Services from Iron Mountain
End-to-end disaster recovery, secure backup and offsite tape vaulting, rapid data restoration, business continuity planning and compliance support for brokerage firms.
Product analysis by function
Disaster Recovery Systems for IT and Infrastructure
Backup infrastructure, replication technology, and recovery procedures ensuring business continuity in the event of system failures or disasters.
More Disaster Recovery Systems
More IT and Infrastructure ...
Backup Infrastructure
(11 Yes /11 Known /13 Possible features)
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Automated Backup Scheduling Ability to schedule and automate data backups at customizable intervals. |
Iron Mountain states automated backup scheduling and management as part of their managed backup offering. | |
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Incremental Backups Supports only backing up changed or new data since the last backup, reducing resource usage. |
Incremental backup is industry standard and referenced in Iron Mountain's backup methodology | |
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Full Backups Ability to create comprehensive backups of entire systems or databases. |
Full backups offered for compliance and restoration as stated in product sheets. | |
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Encryption at Rest Data backups are encrypted during storage to prevent unauthorized access. |
Iron Mountain documents encryption at rest for all stored backups; FIPS 140-2 standards cited. | |
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Backup Retention Policy Management Ability to set, configure, and automate data retention periods for backups. |
Retention policy management is offered as part of compliance support for financial firms. | |
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Cloud Backup Option Option to store backups in the cloud for offsite recovery. |
Cloud backup and off-site vaulting are highlighted in product literature. | |
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On-Premise Backup Option Ability to maintain backup copies at physical site(s) for local recovery. |
On-premise backup delivery is available along with offsite options. | |
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Backup Verification & Integrity Checking Automatic validation and integrity checks of created backup files. |
Backup verification/integrity checking discussed as a compliance and operational procedure. | |
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Backup Compression Ability to compress backup data to optimize storage space. |
Compression to reduce storage is mentioned as part of infrastructure optimization. | |
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Backup Logging & Auditing Provides logs and audit trails for backup operations. |
Audit logging forms part of the compliance guarantee by the vendor. | |
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Backup Speed Maximum achievable speed for creating backup copies. |
No information available | |
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Supported File Types Variety of system and file types the backup system can handle. |
No information available | |
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Multi-location Backup Support Ability to create and manage backups across multiple geographic locations. |
Iron Mountain supports backup/disaster recovery for multiple locations and datacenters. |
Replication Technology
(3 Yes /3 Known /12 Possible features)
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Real-Time Data Replication Data changes are replicated instantly to backup locations. |
No information available | |
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Asynchronous Replication Replication occurs at intervals, possibly with a slight lag behind production. |
No information available | |
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Synchronous Replication Updates occur simultaneously at both primary and replica sites. |
No information available | |
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Cross-Platform Replication Ability to replicate data between different operating systems or infrastructure platforms. |
Iron Mountain technology supports physical/virtual backup across heterogeneous environments/platforms. | |
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Replication Bandwidth Control Can limit or schedule replication data flow to avoid network congestion. |
No information available | |
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Failover Automation Automated switching to replica systems in case of primary system failure. |
No information available | |
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Replication Monitoring and Alerts System monitors health/status of replication, sending alerts if issues are detected. |
No information available | |
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Replication Latency Time delay between data being written to the primary and appearing at the replica. |
No information available | |
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Multi-Site Replication Support Capability to replicate information to more than two sites for higher resilience. |
Multi-site support is referenced for resilience, including tape and cloud. | |
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Versioning Support Allows roll-back and access to previous versions of replicated data. |
No information available | |
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Data Consistency Verification Ensures data integrity and consistency between primary and replica copies. |
Data integrity checks and reporting are part of the compliance and audit process. | |
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Selective Replication Ability to choose specific data sets or applications to replicate. |
No information available |
Recovery Procedures
(8 Yes /8 Known /10 Possible features)
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Automated Recovery Orchestration Automated procedures for restoring key services/applications with minimal manual intervention. |
Automated restoration via orchestration services is offered for business continuity. | |
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Disaster Recovery Playbooks Detailed, standardized recovery scripts or manuals for various scenarios. |
Playbooks and procedural documentation are indicated in their compliance and BCP support. | |
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Granular Restore Capabilities Ability to restore specific files, applications, databases, or systems as required. |
Granular restore (to file/database/application level) is provided as needed by clients. | |
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Rollback/Point-in-Time Restore Restoration to a specific time or backup snapshot. |
Point-in-time restore capability referenced in DR/BCP services. | |
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Self-Service Restore Interface Authorized users can initiate restore processes through a web GUI or portal. |
User web portal for restoration/self-service tools listed by Iron Mountain. | |
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Testing and Simulation Tools Support for running disaster recovery test drills without impacting production. |
Testing and simulation tools indicated for DR drill/testing without impacting production. | |
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Recovery Speed Estimated time to recover a critical system or essential data. |
No information available | |
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Automated Application Dependency Mapping System maps and restores interdependent applications in a required order. |
No information available | |
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Comprehensive Documentation Accessible and up-to-date documentation for all recovery scenarios. |
Detailed compliance and restoration documentation provided as customer materials. | |
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Multi-Platform Recovery Support Ability to restore systems running on different technology stacks or clouds. |
Multi-platform recovery support (on-prem, tape, cloud etc.) is referenced directly. |
Testing & Validation
(4 Yes /4 Known /9 Possible features)
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Scheduled DR Drills Ability to plan and execute regular disaster recovery test events. |
Scheduled disaster recovery drills offered as managed service for financial customers. | |
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Automated Test Execution Automated workflows for running DR simulations. |
Automated routines for DR test execution mentioned in product guides. | |
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Reporting and Analytics Generate reports of test outcomes, response times, and gaps. |
Reporting and analytics for DR/test results referenced in their compliance packages. | |
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Compliance Checklists Ensures tests meet regulatory requirements. |
Iron Mountain promotes passing regulatory compliance for financial sector, thus maintains checklists. | |
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Role-Based Test Access Limits who can initiate, monitor, or stop DR tests. |
No information available | |
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Test Environment Isolation DR test environment is segregated to prevent interference with production. |
No information available | |
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Test Frequency How often DR tests are conducted. |
No information available | |
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Real-Time Monitoring During Tests Visibility into processes and results during live drill execution. |
No information available | |
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Automated Gap Analysis System evaluates outcomes to identify weaknesses or failures after each test. |
No information available |
Business Continuity Planning Integration
(5 Yes /5 Known /8 Possible features)
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BCP Template Support Includes or integrates with standardized business continuity planning templates. |
BCP templates for financial organizations offered as part of advisory services. | |
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Critical Operations Prioritization Enables ranking and quick restoration of the most vital business applications. |
Critical application prioritization referenced in Iron Mountain's business continuity planning materials. | |
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Dependency Mapping Tools Visualizes operational and data dependencies to inform BCP planning. |
Dependency mapping and BCP visualization tools part of consulting offering. | |
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Cross-Team Alerting Notifies relevant business units during BCP/DR events. |
No information available | |
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Third-Party Service Failover Supports failover processes for critical vendor-supplied services. |
No information available | |
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RTO/RPO Dashboard Displays recovery time objective and recovery point objective metrics related to current DR plans. |
No information available | |
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Policy Versioning Track and manage changes in BCP/DR policies over time. |
Policy versioning for DR/BCP documents is present; version control cited. | |
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Pre-Defined Incident Scenarios Library of scenario templates for rapid response during various disaster types. |
Pre-defined DR incident playbooks are advertised for common scenarios. |
Monitoring & Alerts
(3 Yes /3 Known /8 Possible features)
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24/7 System Health Monitoring Round-the-clock monitoring of backup, replication, and DR resources. |
24/7 system health monitoring offered as part of managed DR service. | |
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Custom Alert Triggers Users can define custom alerts based on metrics or incidents. |
No information available | |
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Automated Escalation Procedures Automate notification and escalation to response teams when incidents are detected. |
No information available | |
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Alert Severity Levels Categorizes alerts by criticality or urgency. |
No information available | |
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Centralized Alert Dashboard Unified dashboard for managing and responding to all DR-related alerts. |
Centralized dashboard for monitoring backup and DR status per Iron Mountain product documentation. | |
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Notification Channels Supports multiple notification channels (email, SMS, call, chat). |
Multiple notification channels (SMS/email/phone) for incident alerts described. | |
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Alert Resolution Tracking Track status and resolution of alerts/incidents. |
No information available | |
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Automated Incident Ticketing Creates support tickets for failures or critical alerts automatically. |
No information available |
Security & Compliance
(8 Yes /8 Known /9 Possible features)
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Encryption In-Transit Backup and replication data is encrypted during transfer. |
Encryption in transit is mentioned as a compliance/security measure (TLS). | |
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Access Control & User Permissions Granular control over who can access, modify, or restore backup data. |
Access control and permissions described for both portal and privileged user access. | |
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Audit Trail Logging Detailed logs to track who accessed or changed DR systems or data. |
Audit trails and event logging described as required for PCI/SOX/GDPR compliance. | |
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Regulatory Compliance Certifications Support for compliance with SOX, GDPR, FINRA, SEC, or local standards. |
Iron Mountain provides compliance support and documents several regulatory certifications. | |
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Multi-Factor Authentication (MFA) Enhanced authentication for administrative access to DR components. |
Multi-factor authentication described for admin and client portal access (e.g., via SSO/MFA). | |
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Data Masking/Anonymization Sensitive data in backups can be masked during test recovery. |
No information available | |
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Immutable Backups Backups cannot be altered or deleted within defined retention windows. |
Immutability for backup copies is described, including WORM tape/media and retention lock for compliance. | |
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Compliance Reporting Automated compliance and audit reports to demonstrate controls. |
Compliance/audit reporting automatically generated for clients to meet legal/regulatory standards. | |
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Role-Based Access Control (RBAC) Assign access by roles for least-privilege operation. |
Role-based access controls (RBAC) referenced for disaster recovery platform users. |
Scalability & Performance
(3 Yes /3 Known /7 Possible features)
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Horizontal Scaling Support Can add more resources or nodes as the system grows. |
Service can scale horizontally; vendor supplies multi-site and multi-tenancy for larger financial clients. | |
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Performance Monitoring Tools to monitor resource usage and identify bottlenecks. |
Performance/resource monitoring available via dashboards and admin tools. | |
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Max Supported Data Volume Maximum volume the DR platform can reliably back up and recover. |
No information available | |
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Concurrent Backup/Restore Jobs Number of simultaneous backup or restore operations supported. |
No information available | |
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Multi-Tenant Support Supports hosting DR for multiple lines of business or brokerages. |
Multi-tenant backup/DR for multiple clients or lines of business available. | |
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Load Balancing Spreads backup/restore workload automatically across resources. |
No information available | |
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Resource Auto-provisioning System can automatically assign storage, compute resources as needs change. |
No information available |
Usability & Access
(4 Yes /4 Known /7 Possible features)
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Web-Based Management Interface Modern, browser-accessible dashboard for system management. |
Web-based management/dashboard interface is referenced in Iron Mountain's product documentation. | |
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Mobile Access Ability to monitor and manage DR systems via mobile devices. |
Vendor's mobile app/key mobile functionality referenced in DR/backup service guides. | |
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API Integration Open APIs for integration with monitoring, orchestration, or ticketing tools. |
Open APIs referenced for clients to integrate DR status/events into their own workflows. | |
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Contextual Help/Documentation Built-in help and documentation relevant to current tasks. |
Contextual help and customer support documentation are provided in the management interface. | |
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Multi-Language Support User interfaces and documentation available in multiple languages. |
No information available | |
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Accessibility Compliance Interfaces comply with accessibility standards for users with disabilities. |
No information available | |
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Customizable Dashboards Users can adapt views and widgets to personal or organizational needs. |
No information available |
Vendor Support & Service Reliability
(7 Yes /7 Known /8 Possible features)
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24x7 Support Availability Vendor offers round-the-clock support for critical incidents. |
24x7 service availability and support is a standard offering for Iron Mountain's managed DR. | |
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Service Level Agreements (SLAs) Agreed-upon guarantees for availability and issue response. |
SLAs are contractually established for response and availability with financial sector clients. | |
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High Availability Architecture DR product itself is architected for high uptime with redundant components. |
High availability is integral to both the DR platform and offsite service architecture. | |
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Uptime Guarantee The percentage of time the service is guaranteed to be operational. |
No information available | |
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Proactive Issue Notification Vendor notifies customers about disruptions or vulnerabilities proactively. |
Proactive issue notification by Iron Mountain (service health/customer alerts) is documented. | |
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Dedicated Technical Account Manager Option for a named technical advisor from the vendor. |
Dedicated technical account manager service is available as an option for enterprise customers. | |
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Customer Training Programs Vendor provides training to ensure effective product use. |
Customer and end-user training programs provided for disaster recovery best practice and portal use. | |
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Community and Knowledge Base Access Active user community and searchable technical knowledge base. |
Community access and technical knowledge base referenced for product configuration and support. |
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