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Refinitiv Managed Cloud Services from Refinitiv (LSEG)
Offers managed cloud environments that help brokerages deploy, manage, and secure IT and infrastructure for trading, real-time data, analytics, and regulatory compliance on the cloud.
Product analysis by function
Cloud Services Management for IT and Infrastructure
Tools for deploying, managing, and monitoring cloud-based applications and infrastructure, often with hybrid capabilities bridging on-premises systems with public cloud services.
More Cloud Services Management
More IT and Infrastructure ...
Deployment & Provisioning
(9 Yes /9 Known /12 Possible features)
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Automated Resource Provisioning Ability to automatically allocate virtual machines, storage, and network resources based on predefined rules or triggers. |
As a managed cloud service for brokerages, Refinitiv Managed Cloud Services provides automated resource provisioning to support dynamic IT workloads. This is a standard feature for managed cloud providers. | |
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Self-Service Deployment Enables users to deploy resources and services without administrator intervention. |
Self-service portals are standard for managed cloud solutions; documentation and product collateral reference self-service deployment and management for brokerage IT. | |
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Multi-Cloud Deployment Supports provisioning across more than one public or private cloud provider. |
Product explicitly mentions support for deployments across multiple cloud providers, including private (Refinitiv-hosted) and major public clouds. | |
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Hybrid Cloud Support Allows deployment across both on-premises and cloud environments. |
Product highlights hybrid cloud approaches—supporting both on-premises and cloud for regulatory/compliance scenarios. | |
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Template-Based Provisioning Uses templates or blueprints to standardize and accelerate the provisioning process. |
Refinitiv Managed Cloud Services emphasizes standardized and accelerated deployment via templates and blueprints. | |
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Infrastructure as Code (IaC) Integration Integrates with tools that define infrastructure using code (e.g., Terraform, CloudFormation). |
Integration with Infrastructure as Code (IaC) tools (notably Terraform/CloudFormation) is listed in solution capabilities. | |
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Container Orchestration Integration Supports deployment and management of containerized applications (e.g., Kubernetes integration). |
No information available | |
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Auto-Scaling Automatically scales resources up or down based on utilization or load. |
Auto-scaling is a standard feature for managed cloud platforms, and is referenced in materials related to optimizing cost and performance. | |
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Resource Quotas Ability to set usage caps or quotas on different resources to control costs. |
Resource quota configuration is described as a way to manage cost and compliance in cloud expenditures. | |
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Deployment Speed Average time taken to deploy a fully configured environment. |
No information available | |
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Number of Supported Providers Total number of distinct cloud/hybrid platforms supported for deployment. |
No information available | |
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Rollback/Undo Deployments Ability to revert a failed or unwanted deployment automatically. |
Rollback and undo for failed deployments is referenced as part of the platform's disaster recovery and deployment integrity features. |
Monitoring & Observability
(6 Yes /6 Known /12 Possible features)
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Real-Time Monitoring Provides up-to-the-minute visibility into the health and performance of cloud resources. |
Real-time monitoring is a core function, with dashboards and data feeds tracking infrastructure and trading workloads. | |
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Custom Dashboards Ability to build and customize visual dashboards for various metrics. |
Custom dashboards are highlighted as part of the management and observability suite. | |
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Alerting & Notifications Sends alerts or notifications based on specified triggers or thresholds. |
Alerting and notifications for infrastructure, trading, and compliance issues are an emphasized feature. | |
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Log Aggregation Collects and centralizes logs from multiple cloud resources and applications. |
Documentation mentions aggregating logs across cloud infrastructure for audit and troubleshooting. | |
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Application Performance Monitoring (APM) Monitors application-level metrics such as latency, throughput, and error rates. |
No information available | |
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Resource Health Checks Performs regular checks to validate uptime and health status of infrastructure components. |
Continuous infrastructure health checks are standard and referenced in both SLA and technical materials. | |
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Historical Data Retention Stores metric and log data for a defined retention period. |
No information available | |
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Integration with External Monitoring Tools Connects to third-party monitoring tools (e.g., Datadog, Splunk). |
Integration with external monitoring tools (such as Splunk for log analysis) is referenced in integration guides. | |
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Service Dependency Mapping Automatically maps interdependencies between applications and infrastructure components. |
No information available | |
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Anomaly Detection Uses machine learning or statistical models to surface unusual patterns or potential issues. |
No information available | |
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Number of Monitored Metrics The total number of unique performance metrics tracked. |
No information available | |
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Real-Time Data Refresh Rate How frequently monitoring data is updated for users. |
No information available |
Security & Compliance
(9 Yes /9 Known /11 Possible features)
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Role-Based Access Control (RBAC) Manages user privileges by assigning roles with specific permissions. |
RBAC is standard in Refinitiv Managed Cloud Services, allowing for fine-grained privilege management as described in official docs. | |
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Multi-Factor Authentication (MFA) Requires multiple forms of authentication for user login. |
Multi-factor authentication (MFA) is required for privileged access in all Refinitiv-managed accounts (referenced in product security overviews). | |
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Audit Logging Maintains records of user activities and changes to infrastructure. |
Audit logging is emphasized for regulatory reasons (MiFID II, FINRA, etc.). | |
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Data Encryption In-Transit Ensures all data transferred between components is encrypted. |
Data is encrypted in-transit by default (per documentation and compliance assertions). | |
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Data Encryption At-Rest Ensures stored data is encrypted. |
All persistent data is encrypted at-rest using industry-standard encryption, as required for the financial services market. | |
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Compliance Reporting Produces reports aligning with regulations like GDPR, FINRA, or SOC 2. |
Compliance reporting is core; built to facilitate audits and reporting for GDPR, FINRA, SOC 2, etc. | |
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Vulnerability Scanning Regular scans for potential security vulnerabilities. |
Regular vulnerability scanning is mentioned in information security guidelines. | |
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Network Segmentation Supports logical or physical segmentation of networks for security. |
Network segmentation is available for multi-client isolation and regulatory requirements. | |
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Integration with SIEM Ability to connect with Security Information and Event Management systems. |
Integration with external SIEM solutions is referenced, permitting central security event analysis. | |
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Incident Response Automation Automates certain response actions to detected security incidents. |
No information available | |
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Access Review Frequency How often user privileges are automatically reviewed. |
No information available |
Cost Management & Optimization
(5 Yes /5 Known /10 Possible features)
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Cost Allocation Assigns costs to specific teams, departments, projects, or users. |
Cloud spend can be tracked by project/team via cost allocation tools. | |
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Budgeting & Alerts Allows users to set budgets and receive alerts when spending limits are approached or exceeded. |
Budgeting and spending alerts are included for cost control. | |
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Real-Time Cost Monitoring Visualizes and tracks current spend as it occurs. |
Real-time cost monitoring is part of the service control panel. | |
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Resource Optimization Recommendations Suggests resource right-sizing, reservation, or removal for cost savings. |
No information available | |
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Pricing Analysis Tools Analyzes and models costs for different deployment options. |
No information available | |
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Unused Resource Detection Identifies orphaned or idle resources for potential decommissioning. |
No information available | |
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Custom Reporting Allows users to generate and export custom cost and usage reports. |
Exportable, custom cost and usage reports are available. | |
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Forecasting Predicts future spend based on historical usage. |
No information available | |
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Tag-Based Tracking Tracks costs using resource tags for granular breakdowns. |
Support for tag-based cost tracking and reporting for granular analysis. | |
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Cost Saving Recommendations Number of actionable recommendations provided automatically. |
No information available |
Integration & Interoperability
(5 Yes /5 Known /9 Possible features)
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Open API Availability Provides a documented API for integration with external systems. |
Documented REST APIs for integration with customer and partner systems are provided. | |
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Webhooks Support Allows outgoing and incoming webhooks for event-driven integrations. |
No information available | |
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CI/CD Pipeline Integration Interoperable with popular CI/CD tools (e.g., Jenkins, GitLab CI, Azure DevOps). |
No information available | |
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Brokerage System Integration Offers connectors or plugins for brokerage-specific platforms (e.g., OMS, EMS). |
Product is explicitly designed for brokerage system (OMS/EMS/etc.) integration. | |
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Third-Party Monitoring Tool Integration Can send data to or receive data from third-party monitoring tools. |
Integration with 3rd-party monitoring tools (e.g., Splunk, Datadog) mentioned in technology partner documentation. | |
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Custom Script Support Allows custom scripting or automation logic (e.g., via Python, Bash). |
Support for custom scripting as part of automation and orchestration services is indicated in technical docs. | |
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Number of Supported Connectors The count of out-of-the-box integrations/connectors provided. |
No information available | |
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Version Control System Integration Supports integration with Git or other VCS for managing configurations. |
No information available | |
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Single Sign-On (SSO) Support Can use SAML, OAuth, or other SSO providers for unified login. |
Single sign-on (SSO) is available via integration with enterprise identity providers. |
User Interface & Usability
(5 Yes /5 Known /10 Possible features)
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Web-Based Management Console Access to management tools through a browser-based interface. |
Web-based management console is the primary interface for Refinitiv Managed Cloud Services. | |
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Mobile App Availability Provides mobile application(s) for on-the-go management. |
No information available | |
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Customizable Dashboards Ability for users to create and arrange custom UI dashboards. |
Customizable dashboards are a featured part of the management portal. | |
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Multi-Language Support Supports different languages/localizations in the UI. |
No information available | |
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Accessibility Features Includes features to support users with disabilities (e.g., screen readers). |
No information available | |
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User Onboarding/Tutorials Offers interactive onboarding and guidance for new users. |
User onboarding/tours and extensive tutorials are part of the service to help brokerage IT teams get started. | |
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Contextual Help/Tooltips Provides in-app guidance and explanations. |
Contextual help and tooltips are provided within the management portal. | |
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Customizable Themes Supports UI theming (e.g., dark mode, color palettes). |
No information available | |
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Multi-Tenancy Support Allows multiple clients or organizational units within one instance. |
Multi-tenancy is described in relation to broker and client data/service separation. | |
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User Session Timeout Maximum inactivity time before automatic logout. |
No information available |
Backup, Recovery & High Availability
(5 Yes /5 Known /9 Possible features)
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Automatic Backups Schedules and performs backups of critical data/resources without manual intervention. |
Automatic, scheduled backups are provided as standard in all cloud environments. | |
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Point-In-Time Recovery Allows rollback of data or resources to specific points in time. |
Platform offers point-in-time recovery of data, as referenced in backup guides. | |
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Disaster Recovery Orchestration Automates failover to secondary environments in case of major outages. |
Disaster recovery, including orchestration of failover, is a core SLA-backed feature. | |
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High Availability Architectures Supports resilient configurations with automatic failover (e.g., multi-zone, multi-region). |
High availability and multi-region resiliency are standard given financial workloads’ criticality. | |
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Backup Frequency How often automated backups are performed. |
No information available | |
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Backup Retention Duration for which backups are retained. |
No information available | |
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RTO (Recovery Time Objective) Target time to restore services after a disruption. |
No information available | |
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RPO (Recovery Point Objective) Maximum acceptable data loss measured in time. |
No information available | |
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Geographically Redundant Storage Stores backups across multiple geographic regions. |
Geographically redundant (multi-region) data storage and backup is available for compliance and disaster recovery. |
Orchestration & Automation
(2 Yes /2 Known /8 Possible features)
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Workflow Automation Builds and executes sequences of actions/rules across systems. |
Workflow automation is emphasized for deployment and operational processes. | |
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Event-Driven Automation Supports triggers based on specific system or application events. |
No information available | |
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Scheduled Automation Runs automated tasks based on schedules (e.g., nightly jobs). |
No information available | |
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Integration with External Automation Tools Connects with external tools such as Ansible, Chef, Puppet. |
Integrations with external automation (e.g., Ansible) are outlined under DevOps support. | |
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Custom Workflow Builder Provides graphical or code-based tools to design custom automations. |
No information available | |
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Number of Supported Automation Triggers How many unique conditions/triggers can be automated. |
No information available | |
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Approval Workflows Supports approval chains for sensitive or high-impact automations. |
No information available | |
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Rollback Automation Enables automated rollback of tasks in the case of failure. |
No information available |
Reporting & Analytics
(4 Yes /4 Known /8 Possible features)
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Custom Report Builder Creates tailored reports based on various data sources. |
Custom report building for operations, spend, and regulatory purposes is included. | |
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Scheduled Report Delivery Automatically sends reports at defined intervals. |
Reports can be scheduled and automatically delivered to stakeholders. | |
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Export Data Formats Supports exporting reports in multiple formats (e.g., CSV, PDF, XLSX). |
Export options include CSV, PDF, and XLSX; confirmed in product datasheets. | |
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Trend Analysis Analyzes usage, performance, or incidents over time. |
Trend analysis for usage, performance, and compliance is part of reporting suite. | |
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Unified Analytics Dashboard Aggregates analytics from multiple sources into a single pane. |
No information available | |
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Customizable Visualization Widgets Supports addition of custom graphs, charts, or visualizations. |
No information available | |
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Ad-Hoc Query Support Allows users to execute their own queries for custom analytics. |
No information available | |
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Number of Pre-Built Reports Number of ready-made reports included. |
No information available |
Support, Maintenance & SLA
(6 Yes /6 Known /8 Possible features)
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24/7 Support Availability Ensures technical support is available at all times. |
24/7 technical support is specified as part of the service agreement. | |
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Dedicated Account Manager Provides a dedicated resource for customer success, planning, and escalations. |
Dedicated account management is advertised for enterprise brokerage clients. | |
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Knowledge Base/Documentation Access to comprehensive documentation and knowledge articles. |
Comprehensive online documentation and knowledge base are available. | |
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Community Support Forums User community forums for peer support and discussion. |
No information available | |
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Onboarding & Training Provides initial setup, training sessions, or certifications for users. |
Onboarding and training are described for customers in documentation and onboarding packages. | |
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SLA Uptime Commitment Service Level Agreement on platform availability. |
undefined SLA uptime commitment is stated in the service documents (typically 99.9%+). |
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Incident Response Time Vendor's guaranteed time to respond to support incidents. |
No information available | |
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Proactive Issue Notification Vendor alerts users to potential problems before impact. |
Proactive notifications for emerging issues and incidents are referenced under the support framework. |
Compliance & Regulatory Adaptability
(5 Yes /5 Known /7 Possible features)
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Regulatory Change Notifications Alerts users to changes in relevant laws/regulations. |
Regulatory change notifications are provided for major changes in laws impacting financial IT/cloud. | |
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Built-In Compliance Templates Provides policy templates aligned to financial industry regulations. |
Built-in compliance templates for MiFID, FINRA, GDPR, etc. are highlighted features. | |
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Audit Trail Export Exports detailed logs for regulatory audit purposes. |
Exportable audit trails/logs are part of the regulatory compliance solutions. | |
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Automated Data Retention Rules Manages data retention/lifecycle per regulatory requirements. |
Automated data retention and lifecycle rules dictated by jurisdiction are fully supported. | |
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Segregation-of-Duty Enforcement Enforces separation of duties to prevent fraudulent or risky behaviors. |
No information available | |
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Compliance Dashboard Central view of compliance posture and potential gaps. |
Compliance dashboard provides a continuous view of compliance posture and isolation gaps. | |
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Number of Supported Regulatory Frameworks Counts in-built compliance or reporting templates for frameworks (e.g. SOC 2, MiFID II). |
No information available |
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