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Supports asset servicing, settlement, position keeping, tax management, and regulatory compliance. Provides automation for end-to-end custody processes and integrates with core banking and capital markets systems.
Solutions for safekeeping client assets, processing corporate actions, managing dividends and interest payments, and tracking securities positions.
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Multi-currency Support Ability to manage accounts in various currencies. |
Temenos Securities Processing supports multiple currencies as part of its custody and asset servicing capabilities for global clients. | |
Sub-account Structure Enables creation and tracking of multiple sub-accounts under a primary account. |
Temenos provides the ability to maintain multiple account and sub-account structures for clients and beneficial owners. | |
Account Tiering Supports account segmentation for different service or compliance levels. |
The system enables account segmentation and supports compliance-driven tiering. | |
Automated Account Opening Provides automated workflows for new account onboarding. |
Automated onboarding and electronic account opening are typical in Temenos' workflow-driven approach. | |
Client Data Validation System automatically checks and validates client data during account onboarding. |
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Account Status Tracking Tracks status (active, closed, suspended) for each account. |
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Bulk Account Management Ability to perform mass actions on multiple accounts, such as updates or closures. |
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Document Management Stores and manages supporting documents for each account. |
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Automated KYC Checks Performs automated Know Your Customer (KYC) checks during onboarding and periodically. |
Automated KYC and ongoing due diligence are detailed in the product literature. | |
Account Hierarchy Visualization Visualizes parent-child relationships between related accounts. |
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Account Data Encryption Ensures that all sensitive account data is encrypted at rest and in transit. |
Market positioning emphasizes strong data security, including encryption at rest/in transit. | |
Custom Account Fields Allows addition of custom data fields for specific business requirements. |
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Real-time Position Tracking Monitors all positions (securities, cash, etc.) in real-time. |
Real-time position management capabilities are listed as a selling point. | |
Holdings Reconciliation Supports matching and reconciling of positions with external sources. |
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Corporate Actions Processing Automated handling of corporate actions like dividends, mergers, splits, etc. |
Temenos automates entitlement/corporate actions processing as part of end-to-end custody support. | |
Multi-Asset Class Support Supports custody and management of various asset classes (equities, fixed income, derivatives, etc.). |
Supports equities, fixed income, funds, derivatives, and alternatives (multi-asset). | |
Asset Transfer Management Facilitates transfers of assets in and out of custody, including DVP/RVP. |
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Automated Valuations Systematically values client assets at specified intervals. |
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Historical Position Reporting Ability to report historical positions as of particular dates. |
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Position Limits Monitoring Monitors client and firm-level position limits with alerting. |
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Missing/Break Reporting Identifies and reports on missing or broken position records. |
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Asset Classification Classifies assets by custom attributes and standardized taxonomies. |
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Physical Security Custody Supports tracking and safekeeping of physical securities/certificates. |
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Automated Fee Calculation Calculates and posts custody/holding fees based on positions. |
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Trade Capture Automated integration with trade execution platforms to ingest trade data. |
Temenos automatically ingests and processes trades from execution platforms. | |
Straight Through Processing (STP) Supports end-to-end automation of transaction lifecycle without manual intervention. |
The system is marketed as providing STP for settlement and asset servicing processes. | |
Exception Management Identifies and manages failed or unusual transactions for review. |
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Transaction Audit Trail Maintains a comprehensive log of actions and changes for all transactions. |
Maintains a detailed audit of all transactional and lifecycle events. | |
Batch Processing Speed Number of transactions the system can process in a batch per hour. |
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Multistep Approval Workflows Supports customizable, multi-level approval processes. |
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Backdating/Forward Dating Allows users to process transactions with effective dates in the past or future. |
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Reference Data Integration Automated enrichment and validation of transaction data using external reference data. |
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Reversal Handling Automated tools for reversing/correcting erroneous transactions. |
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Settlement Status Monitoring Tracks settlement progress for each transaction. |
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Transaction Fees Calculation Calculates transaction-specific fees and charges. |
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Transaction Types Supported Number of different transaction types (buy, sell, transfer, etc.) supported. |
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Automated Bank Reconciliation Matches system transactions against bank statements automatically. |
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Custodian Broker Reconciliation Automated reconciliation with counterparties and brokers. |
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Customizable Report Templates Allows users to create custom report layouts and templates. |
Client reporting can be customized; users can design report templates. | |
Regulatory Report Generation Generates compliance reports for relevant jurisdictions. |
Regulatory (compliance) reporting is listed as a supported feature. | |
End of Day (EOD) Reporting Time Time taken to generate full EOD reports after market close. |
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Exception Reporting Highlights discrepancies and breaks in transactions or positions. |
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Scheduled and On-Demand Reports Enables both periodic scheduled reports and ad-hoc on-demand generation. |
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Data Export Formats Supported Number of common export formats (CSV, PDF, XML, etc.) available. |
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User Access to Reports Granular controls for who can access specific reports. |
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Multi-language Support Can produce reports in different languages for international clients. |
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Audit Reporting Maintains a log of changes to reports and reconciliations. |
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Aging of Reconciliation Breaks Tracks and reports how long reconciliation breaks have remained unresolved. |
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AML Screening Integrated anti-money laundering checks on accounts and transactions. |
AML and compliance screening is a component of the workflow. | |
Sanctions and Watchlist Screening Automated screening against updated sanctions lists and watchlists. |
Automated sanctions and watchlist checks are advertised by Temenos. | |
Automated Regulatory Filings Generates and files regulatory documents automatically where possible. |
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GDPR/Privacy Compliance Tools Features to support compliance with global data privacy requirements. |
Features supporting GDPR and data privacy are included. | |
Electronic Signatures Support Ability to store and validate digital or electronic signatures for compliance. |
Digital onboarding, e-signature support confirmed by product brochures. | |
Audit Logging and History Comprehensive logs of user activity and system changes. |
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Configurable Compliance Checklists Customizable checklists to enforce firm or jurisdictional policies. |
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Regulatory Rule Updates Frequency How often system regulatory rules are updated for global compliance. |
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Sensitive Data Masking Prevents unauthorized viewing of sensitive client data. |
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Real-Time Compliance Alerts Notifies users of compliance breaches or suspicious activity immediately. |
Real-time suspicious activity/compliance alerts are described in marketing material. | |
Pre-Trade/Pre-Instruction Compliance Checks Ensures all trades/instructions are compliant before execution. |
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Secure Client Portal Provides clients with a secure, web-based access to their holdings and reports. |
Web portal for investors/clients is described as secure and user-specific. | |
Client Notifications and Alerts Automated notifications for key events, transactions, or issues. |
Automated notifications and client alerts are part of client communications. | |
Statement Generation Automatic creation and distribution of periodic client statements. |
Instantiates and distributes client account statements automatically. | |
Customizable Dashboard Widgets Clients can personalize their portal dashboards with relevant widgets. |
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Chat and Messaging Integration Built-in secure communication between clients and operations teams. |
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Online Instruction Submission Clients can submit instructions (transfers, asset movements) online. |
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Real-Time Balance Updates Clients receive immediate updates to their balances following transactions. |
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Multi-Channel Communications Supports email, SMS, and in-app notifications. |
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Document Upload and Download Clients can securely send/receive documents via the portal. |
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Feedback Collection Tools Gather client feedback on service quality and portal usability. |
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Role-Based Access Control (RBAC) User access and permissions are governed by role assignments. |
The system can implement detailed role-based access for users and staff. | |
Multi-factor Authentication System requires two or more authentication methods for access. |
Multi-factor authentication supported for portal and administrative access. | |
Single Sign-On (SSO) Support Allows access with single sign-on credentials integrated with enterprise systems. |
Temenos supports single sign-on integration with enterprise partners. | |
User Session Timeout Set duration after which inactive sessions log out automatically. |
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Permission Auditing Tracks and reports on changes to user permissions. |
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Data Encryption In-Transit Ensures all data transmitted over networks is encrypted. |
All network traffic is encrypted in transit as per vendor's documentation. | |
Data Encryption At-Rest All stored data is encrypted on disk or database. |
All stored data is encrypted at rest and in database. | |
Intrusion Detection Monitors access attempts to detect and report intrusions. |
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IP Whitelisting/Blacklisting Restricts access to specific IP address ranges as needed. |
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User Activity Monitoring Logs user activity for audit and traceability. |
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API Availability Provides application programming interfaces (REST, SOAP, etc.) for third-party integrations. |
Temenos exposes APIs (REST and/or SOAP) for core banking and third-party integration. | |
File Format Flexibility Ability to support various file formats (CSV, XML, JSON, etc.) for data exchange. |
Supports import/export of major file formats including XML, CSV, and JSON. | |
SWIFT Messaging Support Natively integrates with SWIFT for secure financial messaging. |
SWIFT messaging is specifically supported for global financial transactions. | |
FIX Protocol Integration Supports Financial Information Exchange (FIX) protocol for trade and order data. |
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Core Banking Integration Can connect to core banking systems for settlement and cash processing. |
Core banking integration is featured as a major benefit on product pages. | |
Market Data Feeds Ingests live or historical market data for price validation and reporting. |
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Data Warehouse/BI Integration Feeds consolidated data directly into enterprise BI and analytics platforms. |
Can export data to leading BI/data warehouse platforms (data warehouse integration is supported). | |
Batch and Real-Time Data Exchange Supports both scheduled batch and real-time data synchronization. |
Supports both batch-style transfers and real-time API-based updates. | |
Integration Setup Time Estimated time to configure and enable a new integration. |
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Third-party Vendor Support Certified integrations with major market infrastructures and external providers. |
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Concurrent User Capacity Maximum number of users who can actively use the system simultaneously. |
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Transaction Throughput Maximum number of transactions system can process per second. |
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Data Storage Capacity Total supported data volume without performance degradation. |
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Horizontal Scaling Support Can system expand capacity by adding new servers or cloud instances easily. |
Temenos securities solutions are cloud-native supporting horizontal scaling. | |
Load Balancing Supports distribution of incoming activity across multiple servers. |
Product documentation references load balancing as part of high availability support. | |
Disaster Recovery RTO Recovery Time Objective: Maximum targeted duration to restore system after failure. |
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Disaster Recovery RPO Recovery Point Objective: Maximum data loss in case of disaster. |
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System Response Time Average time for system to respond to standard user actions. |
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Uptime Guarantee Guaranteed percentage of system availability. |
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Customizable User Interface System UI can be personalized to user or team preferences. |
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Multilingual Interface Supports displaying user interface in multiple languages. |
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Mobile Device Support Can be accessed and used efficiently from mobile or tablet devices. |
Mobile device and tablet access is described throughout product information. | |
Self-Service Help and Tutorials Includes built-in help, guides, and interactive tutorials for users. |
Online help and context-aware guidance standard for Temenos platforms. | |
Intuitive Navigation Organized menus and workflows for ease of movement through the system. |
Product literature and UI screenshots show organized, modern interface with intuitive navigation. | |
Accessibility Compliance Meets standards for accessibility (e.g., WCAG compliance). |
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Personalized Dashboards Each user can set up their own dashboard views. |
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Notification Center Centralized area for all user messages and alerts. |
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Drag-and-Drop Workflow Editors Users can visually customize workflows without programming. |
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Quick Search Functionality Global, fast search capability across accounts, transactions, and positions. |
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24/7 Technical Support Access to technical support staff at all times. |
Temenos provides global support including round the clock for critical operations clients. | |
User Training Programs Comprehensive onboarding and ongoing training for end-users. |
User onboarding and ongoing training are a standard offering in Temenos implementations. | |
Service Level Agreement (SLA) Contracted commitments to system uptime and issue resolution. |
Temenos provides contractual SLAs with uptime and issue resolution targets. | |
Release/Upgrade Frequency Number of software releases or upgrades per year. |
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Custom Feature Development Vendor provides support for developing additional custom functionalities. |
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Issue Resolution Time Average time to resolve reported issues or bugs. |
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Dedicated Account Manager Assigned representative for ongoing relationship management. |
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User Community and Forums Access to community forums and user groups. |
Temenos maintains active user communities and forums for client collaboration. | |
Automated System Monitoring Vendor provides monitoring for system performance and outages. |
System health monitoring and alerting are part of standard cloud operations. | |
Documentation Quality Comprehensive, searchable online documentation. |
Online documentation and searchable help guides are provided to clients and partners. |
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