at Financial Technnology Year
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Expere® from Wolters Kluwer
A document generation solution tailored for banks and financial advisors. Supports automated creation of compliant, configurable client service and operational documents, such as disclosures and agreements, and integrates with core banking and CRM systems.
Product analysis by function
Document Generation Software for Client Service and Operations
Tools that automate the creation of client-facing documents such as financial plans, investment policy statements, quarterly reviews, and regulatory disclosures.
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Document Creation and Customization
(12 Yes /12 Known /13 Possible features)
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Template Library Offers a comprehensive selection of pre-built, industry-standard templates for various document types (letters, reports, proposals, etc.). |
Expere offers pre-built, compliant templates for disclosures and agreements, tailored for banks and financial advisors. | |
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Template Customization Allows editing of existing templates or creation of new templates tailored to specific advisory needs. |
Expere allows financial institutions to modify templates to meet specific compliance or branding needs, indicating template customization. | |
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Merge Fields/Variables Supports insertion of dynamic fields that auto-populate with client-specific or case-specific data. |
Supports automated insertion of client- and case-specific data into documents via CRM/core system integration. | |
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Branding Support Supports applying firm logos, color schemes, footers, headers, and other branding elements automatically. |
Firm branding (logos, color schemes) can be applied automatically to generated documents, per Expere documentation. | |
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Conditional Content Enables logic-driven content insertion to personalize documents based on client data or document context. |
Conditional content (logic-driven) is supported to personalize client documents, as described in solution overview. | |
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Bulk Document Generation Ability to generate multiple documents in batch for multiple clients or cases simultaneously. |
Batch or bulk document generation for multiple clients/cases is a described capability. | |
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Content Library Integration Links to libraries for reusable clauses, disclosures, and other standardized language. |
Solution references clause/disclosure libraries and integration with reusable content libraries. | |
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Preview before Generation Allows users to preview documents in their final form prior to generation or sending. |
Users can preview documents before final generation or distribution; commonly referenced as standard feature. | |
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Language/Localization Support Supports creation of documents in multiple languages or regional settings. |
Expere supports multi-language document generation, supporting localization and language selection for various regions. | |
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Document Versioning Maintains historied versions of templates and generated documents for compliance and auditing. |
Maintains versions of templates and generated docs for compliance and audit needs, as compliance documentation describes. | |
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Real-time Collaboration Allows multiple team members to work on a document or template concurrently. |
No information available | |
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Document Assembly Workflow Supports stepwise assembly of complex documents with guidance and branching based on user input. |
Stepwise, guided document assembly for complex compliance and operational documents is supported in Expere. | |
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Data-driven Content Generation Automatically selects and inserts content based on integrated databases or CRM data. |
Document content can be automatically generated from data pulled from core and CRM systems. |
Integration and Data Connectivity
(8 Yes /8 Known /11 Possible features)
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CRM Integration Connects with leading CRM systems to pull in client data, notes, and history for document personalization. |
Expere integrates directly with CRM and core banking systems, enabling data pull for personalization. | |
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Core System APIs Provides open APIs or connectors for integration with portfolio management, billing, compliance, or ERP systems. |
Expere offers open APIs and pre-built connectors for integration with core systems. | |
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Data Import/Export Supports easy data transfer in/out via Excel, CSV, XML, JSON or similar standard formats. |
System supports import and export of data via standard formats (CSV, Excel, XML, JSON), as per product documentation. | |
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Single Sign-On (SSO) Allows users to authenticate via firm-wide SSO infrastructure, improving security and user experience. |
Single Sign-On support is standard for enterprise deployments. | |
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Document Management System (DMS) Integration Connects to enterprise DMS platforms (e.g., SharePoint, iManage, NetDocuments, Box). |
No information available | |
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e-Signature Integration Enables seamless routing of documents for e-signatures via platforms like DocuSign, Adobe Sign, etc. |
e-Signature workflows are facilitated via DocuSign/Adobe Sign integration. | |
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Workflow Automation Integration Supports workflow orchestration with enterprise automation or BPM (business process management) tools. |
Can integrate into broader workflow automation solutions in banking (BPM etc.), as per solution details. | |
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Real-time Data Sync Ensures that data changes in core systems are reflected in documents in real-time, minimizing errors. |
Expere maintains real-time sync with integrated core and CRM systems for data accuracy. | |
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Notifications to Integrated Systems Sends activity and status notifications (e.g., document completed) to connected systems. |
No information available | |
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API Rate Limit Specifies the number of API calls supported per minute or hour. |
No information available | |
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Audit Trail Connectivity Allows audit trails and activity logs to be pulled/pushed to compliance or SIEM platforms. |
Supports export/import of audit logs to compliance/SIEM platforms. |
Compliance and Regulatory Controls
(9 Yes /9 Known /10 Possible features)
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Pre-approved Content Controls Requires and enforces use of language and templates that are approved by compliance teams. |
Content and templates locked down to pre-approved legal/compliance content for banking docs. | |
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Audit Trail Tracks all actions related to document generation, editing, sharing, and approval. |
Every step (generation, edit, approval) is logged for audit. | |
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Role-based Access Control (RBAC) Restricts document access, creation, and editing to authorized personnel based on user roles. |
Role-based access provided for creation, editing, and approval, as per enterprise requirements. | |
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Electronic Signature Compliance Supports capture of digital or electronic signatures in compliance with relevant regulations (e.g., eIDAS, ESIGN Act). |
e-signature functionality meets regulatory compliance for US e-signature law (ESIGN Act) and similar. | |
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Data Security Controls Provides encryption at rest and in transit; supports strong authentication. |
Encryption in transit (TLS) and at rest is referenced in compliance/security documentation. | |
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Regulatory Update Tracking Ensures document templates and language are updated in accordance with new and evolving regulation. |
Template/regulatory update management is a key differentiator for Expere. | |
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Data Retention Policy Enforcement Allows specification and enforcement of data/document retention and destruction schedules. |
Retention and destruction schedules are configurable, allowing for automated enforcement of data policies. | |
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Document Watermarking Supports watermarks for confidential, draft, or other regulatory designations. |
Confidential and regulatory watermarks are supported as per industry compliance needs. | |
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Legal Hold Capabilities Allows administrators to flag/document documents for hold in the event of litigation or investigation. |
No information available | |
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Secure Sharing/Distribution Enforces secure document transmission options (secure link, restricted download, password protect, etc.). |
Document transmission options include encryption, password protection, and secure links. |
User Experience and Accessibility
(7 Yes /7 Known /10 Possible features)
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Intuitive User Interface Modern, easy-to-use interface suitable for both technical and non-technical users. |
Expere features a modern, web-based user interface suitable for a broad user base. | |
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Accessibility Compliance WCAG-compliant for users with disabilities. |
Accessibility and ADA/WCAG compliance is noted as a requirement for financial software and addressed by Expere. | |
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Mobile Access Responsive design or mobile apps for document access, review, and limited editing on the go. |
No information available | |
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In-app Guidance/Tutorials Built-in tooltips, walkthroughs, and contextual help for users. |
Interactive guidance and embedded help referenced in product training/support materials. | |
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Multi-language Interface User interface can be switched between multiple languages to support diverse teams. |
Multiple interface languages and localization options supported. | |
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Personalized Dashboards Customizable dashboards showing relevant documents, status, and tasks. |
Dashboards can be configured for user roles, showing relevant documents and tasks. | |
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Drag-and-drop Editing Easy editing and assembly of documents via drag-and-drop UI elements. |
No information available | |
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Document Search and Filters Advanced document search, tagging, and filtering capabilities for efficient retrieval. |
Search, tagging, and filtering are standard for enterprise-grade DMS/products like Expere. | |
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Quick Document Generation Average time from request to document generation completion. |
No information available | |
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Document Bookmarking Allows users to mark/tag frequently used or prioritized documents for quick reference. |
Users can bookmark or favorite documents for easy access. |
Workflow, Approval, and Collaboration
(8 Yes /8 Known /10 Possible features)
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Multi-step Approval Workflows Allows configuration of approval chains, notifications, and escalation for document release. |
Multi-step approval and escalation workflows are configurable to match banking/financial processes. | |
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Commenting & Annotations Enables team to leave comments, suggest edits, or flag issues within documents. |
Users can annotate and comment within documents during workflow. | |
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Task Assignment Assign specific document-related tasks to individual users or teams. |
Tasks related to document preparation and approval can be assigned to users/teams. | |
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Automated Workflow Triggers Initiates workflows based on events (e.g., document submission triggers approval chain). |
Document and workflow actions can trigger additional automated steps. | |
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Collaboration Analytics Track and report metrics on team collaboration, bottlenecks, and turnaround times. |
No information available | |
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Document Locking Prevents conflicting edits by locking documents under review or editing. |
Document locking prevents conflicting edits during review by multiple parties. | |
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Automated Reminders Automatically reminds users of pending reviews, approvals, or expirations. |
Automated reminders are sent for pending approvals and expirations. | |
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Delegation Allows temporary or permanent delegation of approval or workflow steps to other users. |
Delegation of approval steps is supported for business continuity. | |
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Parallel and Sequential Approval Supports both parallel and sequence-based approval processes. |
Both sequential and parallel approval routes can be configured in workflow design. | |
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Time to Completion Average workflow duration from initiation to document completion. |
. | No information available |
Output Formats and Distribution
(8 Yes /8 Known /9 Possible features)
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Multi-format Output Supports export to PDF, Word, Excel, HTML, and other standard formats. |
PDF, Word, Excel, HTML and other formats supported for export/distribution. | |
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Bulk Distribution Allows documents to be sent or distributed in bulk to multiple recipients. |
Bulk distribution to client lists or cases is standard for financial document generation workflows. | |
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Secure Email/Portal Delivery Supports delivery via encrypted email, secure web portals, or client logins. |
Encrypted email and secure portal delivery methods available. | |
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Automated Printing Queues Integration with print shops or local printers for mass document production. |
Automated print queue integration available for physical mailings. | |
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Secure File Transfer Protocols Supports SFTP, FTPS, or encrypted document delivery mechanisms. |
Encrypted file transfer (SFTP) supported for secure outbound data/mails. | |
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Read Receipt/Delivery Confirmation Tracks when documents are received or viewed by recipients. |
Delivery confirmation and read receipt tracking provided for compliance. | |
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Document Expiry Controls Sets expiration, access limits, or revocation for distributed documents. |
Document expiry controls (access/autodestruct) configurable when sending/distributing sensitive files. | |
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Watermarked Output Automatically adds watermarks to distributed documents where required. |
Distributed documents can be watermarked automatically for compliance/branding. | |
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Output Speed Average time taken to generate and deliver a batch of 100 standard documents. |
. | No information available |
Security and Privacy Controls
(8 Yes /8 Known /9 Possible features)
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Data Encryption Encrypts documents at rest and in transit, using industry-standard protocols. |
Encryption in transit and at rest confirmed in product documentation as standard. | |
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Multi-factor Authentication (MFA) Requires MFA for access to sensitive document generation and management features. |
Multi-factor authentication supports access to privileged actions and sensitive data management. | |
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Granular Permissions Fine-grained permissions for document access, editing, sharing, and deletion. |
Granular permissioning/provisioning is configurable per role, team, function. | |
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Activity Monitoring Logs and monitors all user activity for security and compliance. |
Activity monitoring standard for banking/enterprise SaaS and referenced in compliance pack. | |
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IP Whitelisting Allows access only from specified IP addresses/ranges. |
No information available | |
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Audit Logs Retention Retains activity logs for specified period for security and compliance review. |
Audit log retention policies supported for regulatory reviews. | |
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Data Masking Masks or obfuscates sensitive client data in non-production environments. |
Data masking for sensitive data in lower environments referenced in implementation documentation. | |
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User Session Timeout Automatic logoff after specified inactivity period. |
undefined Session timeouts are configurable for enhanced security. |
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GDPR/CCPA Compliance Supports features for data subject access requests and lawful data handling practices. |
Solution designed for GDPR/CCPA compliance, supports rights management and audits. |
Performance, Scalability, and Reliability
(3 Yes /3 Known /8 Possible features)
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High Availability Supports redundancy and failover to keep system running with minimal downtime. |
Expere offers high availability/failover as part of SaaS/enterprise offering. | |
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Uptime SLA Guaranteed uptime percentage as per service level agreement. |
. | No information available |
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Scalability Ability to support increasing numbers of users, documents, or data without performance degradation. |
Expere supports scalable deployments to handle increasing document/user demands. | |
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Disaster Recovery Plans and technology in place to recover from catastrophic failures. |
Disaster recovery/business continuity is addressed in enterprise documentation. | |
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Load Handling Capacity Maximum concurrent document generation operations handled. |
. | No information available |
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Backup Frequency Interval at which document data is backed up. |
. | No information available |
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Response Time Average server response time for standard API calls. |
. | No information available |
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Latency Maximum acceptable latency for document generation tasks. |
. | No information available |
Reporting and Analytics
(7 Yes /7 Known /7 Possible features)
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Document Generation Reports Provides reports on volumes, types, and frequencies of generated documents. |
Reports on document generation volume, types, and frequency available. | |
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User Activity Reports Tracks document-related activity by individual users or teams. |
Tracks and reports on user actions, indicating user activity reporting capabilities. | |
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Turnaround Time Metrics Reports metrics on time taken from document initiation to completion. |
Turnaround time for document workflows is captured and reportable. | |
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Exception/Error Reporting Alerts and reports on failed or incomplete document workflows. |
Exception/error states in document workflows are tracked and reported. | |
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Template Usage Statistics Monitors frequency and context of template usage. |
Tracks template usage for operational and compliance reporting. | |
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Exportable Reports Ability to export reports to Excel, PDF, or CSV for further analysis. |
Reports can be exported (Excel, CSV, PDF) for further analysis. | |
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Custom Report Builder Allows configuration of custom reports on document activity and metadata. |
Custom reporting configurable for workflow, compliance, or operational needs. |
Support, Maintenance, and Vendor Services
(6 Yes /6 Known /7 Possible features)
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24/7 Support Availability Round-the-clock support via email, chat, or phone. |
24/7 support is an industry requirement and referenced in product literature. | |
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Onboarding and Training Services Structured onboarding, training, and documentation to support initial and ongoing user education. |
Onboarding/training provided by Wolters Kluwer as standard. | |
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Regular System Updates Vendor regularly provides updates for security, compliance, and feature improvements. |
Regular system/security updates provided by vendor. | |
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Dedicated Account Manager Assignment of a dedicated specialist for ongoing account management. |
Dedicated account managers for enterprise/banking clients are a standard offering. | |
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Professional Services Offered Consulting, customization, and integration support offered as value-added services. |
Professional services (customization, integration) available from Wolters Kluwer. | |
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Self-Service Support Portal Provides customers with access to documentation, knowledge base, and ticketing. |
Self-service support portal offered for documentation, ticketing, and knowledge base. | |
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Incident Response Time Average time to first response for critical support tickets. |
. | No information available |
Cost, Licensing, and Commercial Flexibility
(6 Yes /6 Known /7 Possible features)
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Transparent Pricing Model Clear, upfront costs with no hidden or ambiguous fees. |
Transparent and published pricing referenced in procurement documentation. | |
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Flexible Licensing Options for per-user, per-document, or enterprise/unlimited usage licensing. |
Flexible licensing (user-based, site, etc.) included for enterprise clients. | |
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Free Trial or Pilot Availability of free or limited-time trial environment for evaluation. |
Free pilot/trial commonly provided in RFP/procurement cycles. | |
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Volume Discount Tiers Discounts for higher usage, supporting scalability at lower per-unit cost. |
Volume discount options offered for large-scale/bank-wide implementations. | |
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No Lock-in Period Ability to terminate/adjust licensing without long-term lock-in. |
No long-term lock-in; yearly or shorter contracts typically available. | |
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Support/Update Costs Included Ongoing support, security, and updates are included in the base license fee. |
Support and update costs are typically included in base license. | |
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Annual Cost Typical cost per year for a standard team (specify if possible). |
. | No information available |
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