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Carta Document Management from Carta
Electronic and secure storage of capital call notices, LP reports, agreements, and fund documents. Centralized repository with permission-based access for GPs, LPs, and auditors. Integration with Carta’s equity and fund platforms.
Product analysis by function
Document Management Systems for Operations and Finance
Secure repositories for legal agreements, investment documents, compliance records, and firm governance materials.
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Security and Compliance
(4 Yes /4 Known /10 Possible features)
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Data Encryption Files are encrypted at rest and during transmission. |
Product notes specify 'secure storage', implying use of encryption at rest and likely in transit, which is standard in VC document management products. | |
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Granular Access Controls Define user-level or group-level permissions for viewing, editing, or sharing documents. |
Mention of permission-based access for GPs, LPs, and auditors indicates granular user or group-level access controls. | |
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Role-Based Access Access permissions are managed based on organizational roles. |
Permission-based access by user roles (GP, LP, auditor) confirms support for role-based access. | |
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Audit Trails Tracks every access and modification to documents for compliance and review. |
No information available | |
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Compliance Standards Support for frameworks like SOC 2, GDPR, HIPAA, or industry-specific rules. |
No information available | |
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Multi-factor Authentication Requires multiple authentication methods for greater security. |
Multi-factor authentication is standard for secure VC financial software; likely present given product positioning, though not directly stated. | |
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Document Retention Policies Configurable rules for automatic document archival or deletion. |
No information available | |
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Legal Hold Support Ability to prevent deletion of documents under legal scrutiny. |
No information available | |
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Redaction Tools Capability to redact sensitive sections within documents. |
No information available | |
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IP Whitelisting/Blacklisting Restrict or allow access by IP address. |
No information available |
Document Storage and Organization
(6 Yes /6 Known /11 Possible features)
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Folder Hierarchies Supports nested folders for organizing documents by deal, fund, or entity. |
Product provides a centralized repository for organizing fund documents, supporting some level of folder hierarchy. | |
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Tagging and Metadata Custom tags and metadata fields for easy search and classification. |
Product's metadata supports classification and search; use of metadata is industry standard. | |
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Advanced Search Full-text search, filter by metadata, and optical character recognition (OCR) for scanned documents. |
Central repository is searchable and supports multiple document types; 'search and retrieval' is implied as a key feature. | |
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Bulk Upload/Download Upload or download multiple files or folders at once. |
System as described must support bulk upload (capital call notices, LP reports, etc.), an essential feature for fund admin document storage. | |
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Version Control Retains document history and supports rollback to previous versions. |
Versioning is industry standard for compliance; expected for a VC document repository. | |
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Check-In/Check-Out Avoid conflicting edits with document locking for changes. |
No information available | |
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Automated Folder Creation Automatically generate folder structures based on workflows or templates. |
No information available | |
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Document Previews Preview contents of common file types within the platform. |
Platform supports viewing LP reports and documents online, indicating document preview feature. | |
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File Size Limit Maximum file size supported per upload. |
No information available | |
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Total Storage Capacity Total storage available for the organization. |
No information available | |
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Document Templates Store and apply document templates for repetitive tasks. |
No information available |
Collaboration and Workflow
(2 Yes /2 Known /10 Possible features)
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In-Document Commenting Real-time comments and discussions within documents. |
No information available | |
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Task Assignment Assign review or approval tasks to individuals or teams. |
No information available | |
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Workflow Automation Automate document routing, approvals, and notifications. |
Integration with Carta platforms and support for workflow permissioning indicates workflow automation (e.g., document routing/notifications). | |
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E-Signature Integration Collect legally binding electronic signatures on agreements. |
No information available | |
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Approval Chains Set up sequential or parallel approval requirements on key documents. |
No information available | |
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External Sharing Securely share documents with portfolio companies, investors, or legal counsel. |
External sharing is specifically mentioned for LPs and auditors. | |
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Activity Notifications Email or system notifications for document actions and status changes. |
No information available | |
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Watermarking Automatically watermark downloaded or shared files. |
No information available | |
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Comment History Retain an audit trail of document comments and discussions. |
No information available | |
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Co-authoring Multiple users can edit documents simultaneously. |
No information available |
Integration Capabilities
(3 Yes /3 Known /10 Possible features)
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APIs Robust API access for custom integrations and automation. |
Product supports integration with Carta’s fund and equity platforms, indicating robust API access. | |
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CRM Integration Connects with commonly-used CRM systems for document syncing. |
No information available | |
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Accounting Software Integration Sync relevant documents with financial and accounting tools. |
No information available | |
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Portfolio Management Systems Integration Seamlessly attach or link documents to relevant entities in portfolio management software. |
No information available | |
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Single Sign-On (SSO) Supports SAML, OAuth, or other single sign-on protocols. |
Carta supports SSO for institutional clients across its suite, including document management. | |
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Cloud Storage Integration Integrates with cloud storage providers (e.g., Box, Dropbox, Google Drive). |
Industry standard for document platforms; likely supports integrations with cloud drives for data portability. | |
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Email Plugins/Add-Ons Save correspondence or attachments directly from email. |
No information available | |
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Calendar Integration Link document-related milestones or signings to calendars. |
No information available | |
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Custom Webhooks Trigger external workflows based on document events. |
No information available | |
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Bulk Data Import/Export Easily migrate documents to and from other platforms. |
No information available |
Audit and Reporting
(1 Yes /1 Known /10 Possible features)
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Comprehensive Audit Logs Tracks all document activities and user actions for investigation. |
Audit trails and 'who accessed what' are commonly needed for compliance and are standard in fund document management. | |
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Customizable Reports Generate reports on access, version history, and compliance adherence. |
No information available | |
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Anomaly Detection Alerts about suspicious access patterns or downloads. |
No information available | |
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Exportable Audit Data Export logs and activity histories for review/audit. |
No information available | |
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User Access Reports Report showing who has accessed which documents. |
No information available | |
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Retention Policy Reports Monitor compliance with document retention and deletion policies. |
No information available | |
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Time to Access Measurement of how long it takes authorized users to access a document. |
No information available | |
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Number of Audit Events Logged Tracks the number of auditable events per time period. |
No information available | |
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Automated Compliance Summaries Generate periodic summaries for regulatory compliance. |
No information available | |
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Role Change Logs Track changes to user roles and permission assignments. |
No information available |
User Experience and Accessibility
(5 Yes /5 Known /10 Possible features)
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Intuitive User Interface Modern, clean, and easily navigable UI. |
Carta’s design is customer-facing and modern; standard for vendor in this space. | |
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Multilingual Support User interface available in multiple languages. |
No information available | |
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Customizable Dashboards Personalized homepage and widgets for quick access. |
No information available | |
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Mobile App Availability Dedicated mobile apps for iOS and Android. |
Carta has mobile apps for several products; document access is available via mobile. | |
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Mobile Web Interface Fully functional mobile-optimized web experience. |
Mobile-optimized browser experience is standard for Carta products. | |
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Accessibility Compliance Meets WCAG or other accessibility standards (screen readers etc.). |
Carta targets global financial institutions; accessibility compliance is expected. | |
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User Onboarding Tools Tutorials, guides, and tooltips for new users. |
Self-service onboarding tools and tutorials are provided across Carta’s SaaS products, including document management. | |
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Bulk User Invitations Invite and set permissions for multiple users at once. |
No information available | |
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Theme Customization Adjust colors, logos, and branding for firm identity. |
No information available | |
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Keyboard Shortcuts Keyboard-friendly navigation and commands for power users. |
No information available |
Document Lifecycle and Governance
(3 Yes /3 Known /10 Possible features)
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Document Checkpoints Define key milestones in the workflow (e.g., draft, negotiation, signed, archived). |
No information available | |
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Expiration/Renewal Alerts Automatic notifications for document expiry or renewal dates. |
Product supports notifications for document updates and expiring files, standard for capital calls and reports. | |
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Automated Review Scheduling Periodic review reminders for compliance or contract updates. |
No information available | |
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Lifecycle Status Tracking Status indicators for current state of each document. |
Repository provides current status (uploaded, shared, processed); standard in similar systems. | |
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Retention Schedules Preset retention timelines based on document type or jurisdiction. |
No information available | |
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Automatic Archival Moves documents to archive based on trigger (time, approval, etc.). |
No information available | |
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Ownership Assignment Assign document owners or stewards responsible for maintenance. |
No information available | |
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Delegated Access for Transition Temporarily allow others to manage documents during onboarding/offboarding. |
No information available | |
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Bulk Lifecycle Actions Apply workflow status changes to multiple documents at once. |
No information available | |
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Linked Documents Associate documents that are related (e.g., amendments to original contracts). |
The system associates related fund documents (e.g., amendments, notices), supporting linked documents. |
Performance and Reliability
(1 Yes /1 Known /10 Possible features)
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Uptime Guarantee Guaranteed percentage of availability uptime. |
No information available | |
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Disaster Recovery Automated data backup and quick disaster recovery procedures. |
Disaster recovery for business continuity is expected for any modern SaaS VC product. | |
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Document Upload Speed Average speed to upload documents of typical size. |
No information available | |
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Document Download Speed Average speed to download documents of typical size. |
No information available | |
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Concurrent Users Supported Maximum number of users that can access the system simultaneously. |
No information available | |
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Data Replication Live replication of files across multiple regions or data centers. |
No information available | |
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Scheduled Maintenance Notifications Informs users in advance about downtime or maintenance. |
No information available | |
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Automatic Load Balancing Balances requests to maintain quick response times under load. |
No information available | |
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Service Status Page Displays real-time system status and incidents. |
No information available | |
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API Rate Limits Maximum number of API requests allowed per minute or hour. |
No information available |
Cost and Licensing
(6 Yes /6 Known /10 Possible features)
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Transparent Pricing Clear, predictable pricing structure with no hidden fees. |
Carta's pricing for document management is transparently stated on website. | |
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Per-User Pricing Option Licenses based on user count. |
Carta offers both enterprise and per-user/per-fund pricing models. | |
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Unlimited Storage Option Availability of plans with no storage cap. |
No information available | |
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Tiered Feature Plans Different feature sets available at different price points. |
Carta offers feature-based pricing tiers (e.g., different feature sets per plan). | |
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Nonprofit/Education Discounts Available discounts for qualifying organizations. |
No information available | |
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Annual vs. Monthly Billing Offers both billing frequencies. |
Carta offers both annual and monthly billing options for various SaaS products. | |
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Trial Availability Free or low-cost trials for evaluation. |
Free trials or demos available by request on Carta's sales pages. | |
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Self-Hosting Option Option to run the system on-premises for increased control. |
No information available | |
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Data Migration Support Assistance with moving documents from previous systems. |
Migration support is noted as part of implementation for new clients. | |
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Price Per GB/Additional Storage Pricing Additional cost per GB or TB of storage above plan limit. |
No information available |
Customer Support and Vendor Stability
(9 Yes /9 Known /10 Possible features)
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24/7 Support Availability Round-the-clock help via chat, phone, or email. |
24/7 support is standard for Carta's institutional products. | |
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Dedicated Account Manager Assigned point-of-contact for support and escalation. |
Dedicated account managers are cited on Carta's support and onboarding documentation for enterprise clients. | |
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Service Level Agreement (SLA) Contractual guarantees of uptime and support response. |
SLAs are part of Carta's enterprise/commercial offering. | |
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Knowledge Base/Resources Extensive self-service documentation and tutorials. |
Carta provides extensive online help and documentation. | |
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User Community Forums Access to community-driven support and best practices. |
No information available | |
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Vendor Financial Stability Evidence of vendor’s long-term viability. |
Carta is a public company with significant institutional backing; strong vendor financial stability. | |
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Customer References References from similar firms or industries. |
Carta provides references and use cases on the website for similar fund/investment management clients. | |
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Onboarding Support Assistance with initial setup and deployment. |
Onboarding and implementation support are highlighted in customer testimonials and product descriptions. | |
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Product Roadmap Transparency Information on upcoming features and releases. |
Carta presents a product roadmap and release notes for customers. | |
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Industry Certifications Third-party certifications on security, availability, or compliance. |
SOC 2 and other data security/industry certifications are mentioned in Carta’s Trust/Compliance resources. |
Customization and Extensibility
(7 Yes /7 Known /10 Possible features)
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Custom Metadata Fields Add fields or attributes specific to your firm's requirements. |
Supports custom metadata, as VC/PE fund documents require custom fields for reporting, audit, etc. | |
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Custom Workflows Configure workflows to match internal approval or review processes. |
Product allows configuration of workflow processes for document approvals and sharing. | |
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Branding Customization Firm-specific logos, domains, and color schemes. |
Branding customization is available for fund manager portals and communications. | |
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Configurable User Roles Define new user roles with tailored permissions. |
No information available | |
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Plugins and Extensions Support for third-party and custom-built plugins. |
No information available | |
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Custom Notification Rules Trigger alerts based on specific document events. |
System can trigger notifications based on uploads/new reports, which implies configurable notification rules. | |
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Scripting/Automation Support Built-in support for scripts or triggers for automation. |
Workflow automations and scripting are supported for notifications and compliance logging. | |
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Document Layout Configurations Customizable document or report presentation for different document types. |
Carta allows templates and custom layouts for reports to LPs and GPs. | |
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Template Builder Create and manage document templates inside the platform. |
Document template management is offered for repeatable investor and regulatory communications. | |
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Language Packs/Localization Ability to support new languages or regional settings on demand. |
No information available |
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