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Clearwater Platform from Clearwater Analytics
Cloud-native platform offering automated investment data aggregation, compliance monitoring, regulatory and ESG reporting, and real-time analytics for pension fund governance and fiduciary management.
More about Clearwater Analytics
Product analysis by function
Fiduciary Management Systems for Compliance and Governance
Platforms that help pension fund trustees and fiduciaries track and fulfill their legal obligations, document prudent processes, and manage conflicts of interest in accordance with fiduciary standards.
More Fiduciary Management Systems
More Compliance and Governance ...
Regulatory Compliance Tracking
(12 Yes /12 Known /14 Possible features)
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Regulation Database Integration Integration with databases of global, national, and regional pension regulations. |
Clearwater aggregates investment data globally and monitors compliance, implying integration with regulatory databases for pension regulations. | |
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Automated Regulatory Alerts System notifies users of regulatory updates or compliance deadlines. |
Platform provides regulatory compliance monitoring and alerts for policy changes and deadlines according to product documentation. | |
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Jurisdiction Support Ability to support multiple regulatory jurisdictions simultaneously. |
No information available | |
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Policy Change Logging Automatic recording of policy and regulatory changes relevant to the fund. |
Automated logging of policy/regulatory changes as part of cloud-native compliance automation. | |
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Custom Compliance Rules Administrators can define and maintain fund-specific compliance requirements. |
Administrators can define compliance/reporting parameters specific to fund policy within Clearwater's rules engine. | |
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Real-Time Compliance Status Dashboard Display of current compliance status across all regulated areas. |
Interface includes real-time dashboards showing compliance status for all relevant areas. | |
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Audit Trail for Compliance Activities Detailed and immutable logging of compliance-related actions taken within the system. |
All compliance actions and changes are logged for audit and tracking purposes. | |
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Automated Rule Checking System automatically checks transactions and decisions for regulatory compliance. |
System performs automated checks against regulatory rules during transaction and reporting. | |
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Compliance Reporting Engine Generation of required compliance and regulatory reports. |
Compliance and regulatory reports are automated and customizable in Clearwater. | |
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Exception Management Mechanism to flag, track, and resolve compliance exceptions. |
Exceptions are flagged and assigned to responsible parties for tracking and resolution. | |
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Document Archival & Retention Policies Support for compliance with document retention requirements. |
Platform supports compliance with document retention and archival policies. | |
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Regulatory Sandbox Safe testing of policies against hypothetical regulatory changes. |
No information available | |
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Predefined Regulatory Templates Templates for processes, forms, and disclosures tailored to specific regulations. |
Predefined templates exist for regulatory compliance, forms, processes and disclosures. | |
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Regulatory Certification Workflow Support for annual or periodic certification cycles required by law. |
Annual and periodic certification processes are integrated in the compliance workflow. |
Governance Process Management
(11 Yes /11 Known /14 Possible features)
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Board and Committee Management Tools for scheduling, recording, and archiving board/committee meetings and decisions. |
Board & committee decisions, meetings, and governance processes tracked and recorded. | |
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Decision Logging Detailed records of all trustee and management decisions. |
Trustee, management, and fiduciary decision records are maintained in detail. | |
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Task Assignment and Tracking Assign, monitor, and record the completion of fiduciary tasks. |
No information available | |
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Meeting Agenda and Minutes Generator Automated preparation and storage of meeting agendas and minutes. |
Meeting agendas and minutes are automatically generated and archived. | |
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Policy Approval Workflow Structured workflow for policy review and approval. |
Structured workflow included for policy review/approval within governance processes. | |
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Voting Mechanisms Secure tools for recording votes and resolutions. |
Voting and resolution tracking is part of the platform's governance toolkit. | |
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Conflict of Interest Disclosure Captures and manages required conflict of interest disclosures. |
Conflict of interest disclosures and management are present in platform records. | |
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Signature Capture and Management Electronic signature integration for governance documents. |
Electronic signature on official governance documents is supported. | |
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Prudence Checklists Guided checklists to ensure prudence in key decision areas. |
No information available | |
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Fiduciary Calendar Automated tracking of key governance dates and recurring obligations. |
Calendar for governance/fiduciary events and obligations is included. | |
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Role-Based Access Controls Customizable permissions for trustees, administrators, auditors, etc. |
Clearwater offers detailed, role-based access controls. | |
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Automatic Policy Reminders System reminders for policy reviews and updates. |
Policy reminder functionality is present, alerting users to required updates. | |
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Version History & Change Tracking Logs of all changes to governance documents and policies. |
Version history and change tracking available for policies and governance records. | |
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Escalation Triggers Escalation or alerting when critical governance actions are missed. |
No information available |
Risk and Conflict of Interest Management
(8 Yes /8 Known /14 Possible features)
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Conflict of Interest Registry Central repository for all conflict of interest disclosures and reviews. |
Disclosure registry present for tracking all COI entries and reviews. | |
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Conflict Resolution Workflow Structured process for mitigating and resolving conflicts of interest. |
No information available | |
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Risk Mapping Tools Visualization and tracking of governance, operational, and investment risks. |
Risk visualization and tracking dashboards included in the offering. | |
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Risk Assessment Questionnaires Automated tools to periodically assess trustee and organizational risk. |
System can send and collect risk assessment questionnaires from trustees/participants. | |
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Risk Exposure Dashboard Real-time dashboard and reporting of risk exposures. |
Real-time risk exposure dashboards feature in Clearwater's analytics. | |
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Incident Management Workflow Track and resolve compliance or governance incidents. |
Platform has workflows for incident management in compliance and governance. | |
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Gift and Entertainment Registry Logging of all gifts and entertainment received/given in line with conflict policies. |
No information available | |
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Automated Conflict Screening System checks all transactions and actions for possible conflicts. |
Automated checks for potentially conflicted transactions are performed systemically. | |
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Risk Policy Repository Central storage for risk-related policies and mitigations. |
Central risk policy documentation and mitigation repository included. | |
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Third-party Exposure Tracking Track involvement of advisors, vendors, or partners. |
No information available | |
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Disclosure Frequency How often conflict and risk disclosures are mandated and captured. |
No information available | |
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Conflict Management Analytics Analysis and visualization of conflict of interest trends and resolutions. |
No information available | |
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Attestation Workflow Automated collection of annual or periodic attestations from trustees and staff. |
Automated annual and periodic attestation collection is included in workflows. | |
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Incident Response Time Average time to resolve risk, conflict, or compliance incidents. |
No information available |
Audit Support and Documentation
(12 Yes /12 Known /14 Possible features)
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Immutable Audit Logs Tamper-evident, securely stored logs of all system activity. |
Audit logs are immutable and securely stored in the cloud-native solution. | |
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Audit Report Generator Automated creation of audit reports by period, department, or obligation. |
Automated periodic and ad-hoc audit reports can be generated. | |
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Supporting Evidence Repository Structured storage for evidence needed during audits. |
Supporting evidence repository is included for compliance/audit traceability. | |
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Timeline Reconstruction Tools Reconstructs event timelines for audit queries. |
Timeline reconstruction for audits is available through immutable logs and metadata. | |
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Read-Only External Auditor Access Permission controls for external auditors to access relevant documents and logs. |
Read-only permissions for external auditors are supported. | |
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Audit Workflow Templates Prebuilt audit process templates for various types of audits. |
Audit workflow templates are available for varying audit workflows. | |
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Automated Data Retention Schedules Enforced policies for archival and destruction of data. |
Clearwater supports automated retention schedules for compliance/document lifecycle. | |
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Exception Audit Findings Tracking Flagging and managing follow-up on exceptions noted by audits. |
Platform can track and manage exceptions from audit findings. | |
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Audit Frequency Tracker Management of audit cycles and recurring requirements. |
Audit cycles and recurring requirements tracked, supporting audit frequency management. | |
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Audit Preparation Checklist Guided tools for pre-audit preparation steps. |
No information available | |
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Quality Control Review Workflow Peer or supervisor review steps for key materials prior to audit submission. |
No information available | |
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Audit Trail Redaction Tools Tools to redact sensitive data before auditor access when appropriate. |
Tools exist to redact sensitive information before external auditor/platform user access. | |
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System Certification Support Assistance with demonstrating system certifications (SOC, ISO, etc.). |
Assistance for demonstrating audit/system certifications is available. | |
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Log Data Export Capabilities Options for exporting selected log data for deep forensic analysis. |
Export of log data for forensic analysis is supported. |
Prudent Process Documentation
(10 Yes /10 Known /14 Possible features)
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Checklists for Key Decisions Customizable checklists for prudent decision criteria in major areas such as investments and plan amendments. |
Customizable checklists available for prudent investment and governance decisions. | |
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Rationale Capture Structured fields and narrative tools to document the rationale for every key decision. |
Structured rationale documentation for investments and management decisions. | |
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Due Diligence Tracker Monitors and records completion of research and due diligence items. |
Monitors and records completion of research and due diligence steps. | |
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Documentation Completeness Score Automatically rates the thoroughness of process documentation. |
No information available | |
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External Expert Input Capture Records advice, opinions, or documentation from external advisors. |
External expert advice and documentation can be captured within records. | |
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Integrated Document Management Central storage and versioning for all supporting documents. |
Centralized document management and versioning is a platform core feature. | |
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Systematic Review Scheduling Automated reminders for periodic review of earlier decisions and processes. |
Systematic scheduling and reminders for periodic reviews is included. | |
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Peer Benchmarking Tools Reference to industry-accepted prudent practices and processes. |
No information available | |
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Prudence Attestation Collection Periodic collection of personal certifications from trustees that prudent processes were followed. |
Trustee certifications of prudent process adherence are supported by attestation workflows. | |
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Guided Process Workflows Step-by-step workflows to guide users through prudent process requirements for major actions. |
No information available | |
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Gap Analysis Tool Identifies missing steps or documentation compared to best practices. |
No information available | |
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Investment Policy Compliance Tracker Monitors adherence to established investment policy statements. |
Automated monitoring of adherence to investment policy statements is supported. | |
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Board Approval Evidence Log Captures and stores all evidence of board or committee approvals. |
Evidence logs for board and committee approvals are stored and tracked. | |
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Bulk Document Upload Ability to bulk upload related documentation for decisions. |
Bulk upload of documentation is available for records management. |
Secure Document Management
(13 Yes /13 Known /14 Possible features)
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Role-Based Permissions Granular access controls for documents by user role. |
Granular, role-based document permissions are standard. | |
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Encryption at Rest and in Transit Strong encryption standards for data storage and transfer. |
Data is encrypted at rest and in transit per platform security documents. | |
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Multi-factor Authentication Enforces MFA for users accessing sensitive documents. |
Multi-factor authentication is required for sensitive data access. | |
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Document Version Control Tracks changes and maintains history of document revisions. |
Version control for all documents is included. | |
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Document Expiry and Review Dates Automated tracking of document review and expiration timelines. |
Automated tracking of document expiration and review cycles. | |
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Watermarking and Access Logging Adds watermarks to sensitive documents and logs all access activity. |
Security tracing, watermarking, and access logging are built in. | |
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Secure External Document Sharing Controls and monitors sharing of documents with outside parties. |
Secure sharing with external parties is controlled and monitored. | |
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Redaction Tools Built-in function to redact confidential or personal information. |
Redaction tools for confidential information are available. | |
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Bulk Upload/Download Capabilities Efficiently manage large sets of files for import/export. |
Bulk upload/download provided for document management. | |
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Automated Indexing and Tagging Systematically categorizes and tags documents for search and retrieval. |
Automated indexing and tagging of documents enabled for retrieval. | |
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Disaster Recovery and Backup Automated, secure backup and restore procedures for all documents. |
Platform offers automated, secure backup and disaster recovery. | |
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Document Retention Policies Support for enforcing legally required document retention rules. |
Legal retention rules for documentation are enforced by platform. | |
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Document Search and OCR Full-text and metadata search, including OCR for scanned documents. |
Full-text search and OCR available for document access. | |
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Access Time Tracking Measures how long documents are accessed for security reviews. |
No information available |
User Experience and Accessibility
(11 Yes /11 Known /14 Possible features)
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Intuitive User Interface Modern, user-friendly design for easy navigation. |
Modern, user-friendly interface has been a core selling point of Clearwater. | |
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WCAG Accessibility Compliance Supports Web Content Accessibility Guidelines for users with disabilities. |
Web product and documentation reference WCAG accessibility in their disclosures. | |
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Multi-language Support Platform available in multiple languages. |
No information available | |
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Mobile Device Compatibility Responsive design or dedicated apps for smartphones and tablets. |
Platform is mobile responsive and works on smartphones/tablets. | |
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Personalized Dashboards Customizable dashboards tailored to user roles. |
Customizable role-based dashboards are a prominent feature. | |
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User Training Modules Online guides and e-learning tools for onboarding and ongoing training. |
Built-in online guides and training modules are offered. | |
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Self-Service Help Center Extensive FAQ and ticketing for user support. |
Extensive searchable help center/FAQ with support ticket system is available. | |
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Integrated Notifications Real-time in-app, email, and SMS notifications. |
In-app, email, and SMS notifications are configurable. | |
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Customizable Workflows Adapt workflow steps and approvals to organization needs. |
Workflows are highly customizable per organizational requirements. | |
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Session Timeout Controls Configurable automatic logout controls for user sessions. |
Session timeout and automatic logout are configurable per security profile. | |
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Service Uptime Percentage Average monthly or yearly platform uptime. |
No information available | |
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Concurrent User Capacity Number of users who can simultaneously access the platform. |
No information available | |
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Guided Onboarding Walkthroughs for new users to assist with initial system setup. |
Guided onboarding for new users is implemented in the platform workflow. | |
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Customizable Theme Settings Allows users to personalize the platform's look and feel. |
Theme, dashboard, and interface customization supported. |
Integration and Interoperability
(10 Yes /10 Known /14 Possible features)
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API Availability Comprehensive APIs for integration with external applications. |
Public API access for integration/interoperability is available. | |
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Data Import/Export Utilities Automated and manual tools for bulk and scheduled data transfer. |
Bulk, scheduled, and ad-hoc data import/export is available. | |
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Single Sign-On (SSO) Support Federated authentication via SAML, OAuth, or other standards. |
SSO is supported with SAML, OAuth, and similar standards. | |
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Integration with Investment Platforms Supports direct links to investment management and reporting tools. |
Direct links to third party investment and reporting tools supported. | |
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HR and Payroll System Connectors Automated data links to human resources and payroll systems. |
HR and payroll system integrations are prebuilt and documented. | |
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Document Management System Connectors Integration with major document storage and management platforms. |
Clearwater offers connectors for major document management systems. | |
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Regulatory Filing Integration Direct electronic filing with regulators/agencies. |
Direct electronic regulatory filing and data sharing supported in platform. | |
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Custom Integration Toolkit Tools for bespoke data feeds or app integrations. |
Toolkit for custom integrations is available for bespoke requirements. | |
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Integration Health Monitoring Dashboard and alerts for status of integrations. |
Clearwater provides integration health monitoring dashboards and error alerts. | |
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Cross-Platform Notification Sync Sync notifications and tasks across integrated platforms. |
No information available | |
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Integration Onboarding Time Average time to deploy a new integration. |
No information available | |
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Vendor Marketplace Catalog of pre-integrated third-party apps. |
Vendor marketplace of pre-integrated third party apps is available. | |
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Change Data Capture Ability to detect and propagate data changes in real-time to/from integrated systems. |
No information available | |
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Legacy System Support Ability to connect with older or proprietary internal systems. |
No information available |
Security and Privacy Management
(12 Yes /12 Known /14 Possible features)
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Data Encryption End-to-end encryption for data at rest and in transit. |
End-to-end encryption for data at rest and in transit is a core security claim. | |
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Intrusion Detection and Prevention Monitors and blocks potential cyber threats and intrusions. |
Intrusion detection and prevention is covered in platform security documentation. | |
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Regular Security Audits Frequent third-party and internal audits to ensure security best practices. |
Regular internal and external security audits are performed. | |
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User Access Logging Tracks all user access and actions within the platform. |
User access logging is always on for compliance and investigation. | |
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Granular Permission Controls Configurable security policies and user roles. |
Granular permission controls available for administrators. | |
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Personal Data Anonymization Tools to anonymize participant and trustee data as required. |
Personal data anonymization tools are part of compliance assurance. | |
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GDPR and Local Data Privacy Compliance Tools and protocols to ensure compliance with global data privacy laws. |
Platform supports compliance with GDPR and local data privacy regulations. | |
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Incident Notification Workflow Automated workflow for reporting data breaches or suspicious activity. |
Incident/breach notification workflows are automated, per platform claims. | |
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Encryption Key Management Controlled distribution and lifecycle management of encryption keys. |
Encryption key management is enforced as part of best practice security. | |
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IP Whitelisting/Blacklisting Limiting platform access by IP address. |
IP allow/deny lists supported for platform access at enterprise level. | |
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DDoS Protection Defense against distributed denial-of-service attacks. |
DDoS protections implemented as part of cloud security stack. | |
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Automated Threat Intelligence Feeds Incorporates real-time threat intelligence and updates. |
No information available | |
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Security Patch Management Automated or scheduled security updates applied to the platform. |
Security patches are automatically and regularly applied. | |
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User Password Policy Strength Minimum password strength and rotation requirements. |
No information available |
Reporting and Analytics
(12 Yes /12 Known /14 Possible features)
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Standard Report Library Numerous pre-built reports for common fiduciary and compliance activities. |
Large standard report library for fiduciary, governance, and regulatory functions. | |
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Ad-Hoc Report Builder Flexible tools to create customized reports. |
Ad-hoc/customized report builder available to users. | |
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KPI Dashboard Dashboard of key performance and risk indicators. |
KPI dashboards for compliance and risk are prominent in marketing and screenshots. | |
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Data Visualization Tools Built-in graphs, charts, and other visualization options. |
Clearwater supports data visualization through charts, graphs, and widgets. | |
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Scheduled Report Distribution Automated emailing and sharing of reports to stakeholders. |
Automated report scheduling and distribution to various stakeholders is standard. | |
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Real-Time Data Refresh Rate The frequency at which dashboard data is updated. |
No information available | |
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Export Formats Supported Number of different file types (PDF, XLS, CSV, etc.) for exports. |
No information available | |
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Exception and Outlier Reporting Highlights compliance breaches or anomalies automatically. |
Outlier/compliance breach highlighting included as part of analytics suite. | |
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Trend and Benchmark Analysis Compares data over time and against industry benchmarks. |
Trend and benchmark analytics are prominent features for risk and performance. | |
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Role-Based Report Access Restricts report visibility/access based on user role. |
User role determines access/availability of specific reports and analytic modules. | |
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Commentary and Annotation Support Ability to add commentary and notes to reports. |
Reports are annotatable; users can add narrative/commentary as needed. | |
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Drill-Down Analytics Click-through to view supporting data behind summaries. |
Drill-down analytic functionality is present in dashboards. | |
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Cross-Report Linking Links related reports and dashboards for easy navigation. |
Reports and dashboards can be linked for navigation and context. | |
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Self-Service Analytics Training Guided training for users to utilize analytics features. |
Self-service analytics training is provided online. |
Support and Service
(11 Yes /12 Known /14 Possible features)
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24/7 Technical Support Round-the-clock support for users via multiple channels. |
Support available 24/7 in multiple regions, via several channels (chat, phone, email). | |
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Dedicated Customer Success Manager Assigned experts to help clients maximize platform value. |
Customer success managers are standard for enterprise accounts. | |
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Implementation Project Management Assistance with system rollout and onboarding. |
Implementation support and project management is standard in onboarding. | |
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Service Level Agreements (SLAs) Defined SLAs for response, resolution, and uptime. |
Service Level Agreements for uptime and resolution are contractually defined. | |
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User Community and Forums Peer-to-peer support and knowledge sharing. |
No information available | |
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Regular Feature Updates Continual software improvements and feature launches. |
Clearwater issues regular software updates and enhancements. | |
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Incident Ticketing System Online system for raising and tracking support requests. |
Online ticketing and support system for incidents is present. | |
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Knowledge Base/Documentation Detailed user manuals, FAQs, and troubleshooting guides. |
An extensive online knowledge base and documentation are maintained. | |
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Average Issue Resolution Time Typical support issue turnaround timeframe. |
No information available | |
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Customer Feedback Integration Structured mechanism for collecting and incorporating user feedback. |
Feedback mechanisms are built in for user/customer suggestions. | |
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Change Management Support Help adapting to changing regulations or organization structure. |
System designed to track and support regulatory or organizational change. | |
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Onsite Training and Workshops Available in-person expertise as needed. |
Not as far as we are aware.* No indication of on-premises/onsite training; clear emphasis on online/remote training and documentation. | |
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Automated Health Check Reports Regular system status and health summaries. |
System health and status check reports are generated automatically. | |
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Consultative Best Practice Guidance Access to expert advice on governance and compliance best practices. |
Consultative advice and support channels available for compliance/governance best practices. |
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