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Utimaco SecurityServer HSM from Utimaco
Secure hardware platform for cryptographic key management, transaction processing, and secure authentication in treasury environments. Supports compliance with international security standards.
Product analysis by function
Secure Authentication Hardware for Treasury Operations
Physical devices such as security tokens, smart cards, and biometric readers that provide multi-factor authentication for payment approvals and system access.
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Authentication Methods
(7 Yes /8 Known /10 Possible features)
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Multi-factor Authentication (MFA) Requiring two or more verification methods for user login (e.g., password, token, biometrics). |
Utimaco SecurityServer HSM supports multi-factor authentication including hardware tokens and can integrate with MFA solutions, per vendor documentation. | |
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Biometric Authentication Support Ability to use fingerprints, facial recognition, or iris scans for identity verification. |
Not as far as we are aware.* Biometric support is not listed among integrated authentication mechanisms in the product documentation. | |
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Hardware Token Integration Support for physical authentication devices such as YubiKeys, smart cards, or OTP tokens. |
Utimaco HSM natively supports hardware token (e.g., smartcards, Yubikeys) integration for cryptographic operations. | |
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Public Key Infrastructure (PKI) Supports authentication using public/private key pairs and digital certificates. |
Supports PKI operations using digital certificates and key pairs, as standard in HSM offerings. | |
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Single Sign-On (SSO) Allows users to access multiple treasury applications with one set of credentials. |
Supports SSO indirectly via integration with SAML/OAuth and enterprise Identity Providers. | |
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Time-based One-Time Passwords (TOTP) Support for authentication using app-based or hardware-generated time-limited codes. |
Supports OTP generation and TOTP for strong authentication when integrated with supported solutions. | |
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Adaptive Authentication Dynamically adjusts authentication based on risk signals (location, device, time, etc.). |
No information available | |
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Device Binding Ability to restrict access to specific pre-authorized devices. |
Device binding supported through private key and certificate association with specific HSM hardware. | |
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Knowledge-Based Authentication Enables secondary verification through personal or system-generated questions. |
No information available | |
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Transaction Signing Users digitally sign transactions with a hardware device as a distinct action. |
Transaction signing is a core cryptographic function of HSMs; supported by SecurityServer. |
Hardware Security
(8 Yes /8 Known /10 Possible features)
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Tamper-Resistant Design Hardware features that prevent unauthorized physical access or compromise. |
The HSM is tamper-resistant and certified; documentation confirms resistance to unauthorized access. | |
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FIPS 140-2/3 Compliance Hardware certified to Federal Information Processing Standards for cryptographic modules. |
Certified for FIPS 140-2 Level 3 and Common Criteria EAL4+, meeting required hardware cryptography standards. | |
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Secure Key Storage Encryption keys are stored in secure hardware modules, not software. |
Encryption keys stored and managed in hardware security modules, not in software per product documentation. | |
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Remote Wipe Capability Ability to erase or deactivate devices if lost or stolen. |
Remote wipe supported through remote deactivation and zeroization of HSM modules in case of compromise. | |
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Physical Lock Mechanisms Locking or anchoring devices to prevent removal or theft. |
No information available | |
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Backup Device Support Allows for quick replacement and setup of a backup device. |
Backup device and backup/restore procedures are a supported feature for device redundancy. | |
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Secure Firmware Updates Updates to device software are cryptographically signed and validated. |
Firmware updates are digitally signed and validated as per compliance requirements (confirmed in documentation). | |
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Environmental Control Features Ability to withstand variations in temperature, humidity, or mechanical shock. |
Product data sheet lists operation over wide temperature/humidity ranges and mechanical shock resistance. | |
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Audit Logging Capabilities Logs hardware access and usage details for security review. |
Audit logging capabilities are explicitly described in the product overview and admin manual. | |
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Device Lifespan Average number of years hardware devices are expected to remain operational. |
No information available |
User Management
(8 Yes /8 Known /10 Possible features)
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Centralized User Provisioning Manage all user credentials and devices from a central dashboard. |
Centralized user/device management is a standard feature via management interfaces. | |
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Role-Based Access Control (RBAC) Assign and enforce user roles and permissions aligned to corporate treasury functions. |
Role-based access controls configurable for admin/user/operator within management software. | |
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Bulk User Enrollment Onboard large groups of users/devices at once. |
Bulk user/device enrollment can be conducted via scripts/API interfaces. | |
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User Self-Service Device Activation Allow users to securely activate and register new devices on their own. |
No information available | |
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Automated Deprovisioning Automatic revocation of credentials and hardware when users leave or change roles. |
Deprovisioning processes supported in management tools for credential/hardware revocation. | |
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Delegated Administration Assign user, device, or location-specific administrators. |
Delegated administration available via admin role delegation per documentation. | |
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Integration with HR Systems Link user lifecycle management with corporate HR or LDAP directories. |
Integration with Active Directory, LDAP, and various enterprise HR systems cited in solution briefs. | |
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Device Assignment Tracking Monitor which devices are issued to which users. |
Device assignment tracking managed within the HSM management console. | |
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User Behavior Analytics Monitor authentication patterns for anomalies or risky behaviors. |
No information available | |
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Customizable Lockout Policies Configure thresholds for failed login/device authentication attempts. |
Lockout and retry/fail policies are configurable per device/user via management settings. |
Integration and Interoperability
(9 Yes /9 Known /10 Possible features)
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APIs for Integration Availability of REST, SOAP, or proprietary APIs for system integration. |
Extensive RESTful and PKCS#11/CAPI APIs available for system integration. | |
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Support for SAML/OAuth/OpenID Interoperability with modern authentication standards and single sign-on protocols. |
Support for SAML, OAuth 2.0, OpenID available through integrations with identity providers. | |
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ERP/TMS Compatibility Can be paired directly with enterprise resource planning or treasury management systems. |
Utimaco HSM supports direct integration with major ERP/TMS platforms (SAP, Oracle, Kyriba). | |
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Plug-and-Play Installation Requires minimal technical effort for setup and deployment. |
Plug-and-play options are highlighted for common deployment configurations. | |
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Legacy System Support Ability to interface with older, non-standardized treasury applications. |
Support for legacy interfaces/standards such as PKCS#11, CAPI, provides backward compatibility. | |
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Cloud Service Integration Works seamlessly with cloud-based treasury systems. |
Product is designed for compatibility with cloud services (AWS, Azure integration modules). | |
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Mobile App Integration Seamless functioning with treasury mobile apps and devices. |
Mobile SDKs and documented integration with mobile applications provided. | |
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Custom Integration Tools SDKs, connectors, or middleware available for bespoke system integration. |
Custom integration tools and SDKs are supplied for bespoke integration. | |
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Multi-Platform Compatibility Works across Windows, MacOS, Linux and mobile operating systems. |
Utimaco HSM libraries are compatible with Windows, Linux, and macOS. | |
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API Request Rate Limit Maximum supported API calls per second. |
No information available |
Compliance and Regulatory Support
(8 Yes /8 Known /10 Possible features)
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GDPR Compliance Adherence to regulations on data privacy and user consent. |
GDPR compliance services and features are detailed in Utimaco's compliance documentation. | |
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SOX Compliance Aligns with Sarbanes-Oxley requirements for financial controls and reporting. |
SOX compliance is supported, as referenced in finance/treasury environment documentation. | |
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PSD2/SCA Support Meets Payment Services Directive/Strong Customer Authentication mandates. |
PSD2/SCA requirements met via strong customer authentication and cryptography support. | |
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Audit Trail Retention Period Length of time audit records are stored and accessible. |
No information available | |
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Custom Policy Enforcement Ability to enforce geographic, business unit, or regulatory-specific access policies. |
Custom policy enforcement across geographies and regulatory units is highlighted in admin guides. | |
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Independent Security Certification Certified by an independent authority (e.g., ISO, Common Criteria). |
Certified to FIPS, Common Criteria, and ISO standards by independent bodies per datasheets. | |
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Real-Time Compliance Reporting Instant generation of compliance and access audit reports. |
Real-time generation of audit/compliance reports is available through the management UI. | |
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E-signature Legality Electronic signatures via hardware tokens are legally enforceable. |
No information available | |
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Data Residency Controls Manage where user/device data is physically stored according to regulations. |
Utimaco allows configuration of data residency to ensure compliance with data sovereignty laws. | |
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Customizable Retention Policies Configurable rules for data and log retention per compliance requirements. |
Retention policies for all data/logs can be configured via admin interface. |
Usability and User Experience
(6 Yes /6 Known /10 Possible features)
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Quick Authentication Time Average time required for user authentication using hardware devices. |
No information available | |
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Self-Service Recovery Enables users to recover or reset access in case of lost or damaged devices. |
Recovery and reset paths are supported by user/admin operation with backup device protocols. | |
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Multi-Language Support Interfaces and instructions available in several languages. |
Multi-language support is available in documentation and management interfaces. | |
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User Training Materials Provision of digital and physical training resources for users. |
Comprehensive user and admin training materials are provided. | |
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Accessibility Features Designed to be usable by people with disabilities. |
No information available | |
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Minimal User Prompts Low number of required user interactions per authentication. |
No information available | |
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Customizable Alerts Configurable notifications for transactions, logins, and policy violations. |
Configurable alerts for policy violations, failed logins, device status in admin dashboard. | |
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Support for Remote/HQ Users Designed for both on-site and distributed workforce scenarios. |
Solution is designed to accommodate corporate HQ and remote/branch offices. | |
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Out-of-the-Box Configuration Templates Pre-built configurations for rapid deployment. |
No information available | |
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Clear Error Messaging Descriptive messages and troubleshooting guidance when authentication fails. |
Detailed error codes/messages are presented in management interfaces for failed authentication. |
Operational Resilience and Availability
(7 Yes /7 Known /10 Possible features)
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Backup Authentication Methods Alternative authentication available if hardware is lost/unavailable. |
Support for secondary authentication options (e.g., admin override, backup codes) if hardware fails. | |
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Service Uptime Percentage of time the authentication service is available. |
No information available | |
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Disaster Recovery Capabilities Ability to recover full authentication services after critical events. |
Disaster recovery capabilities described in product whitepapers and solution briefs. | |
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Redundant Data Centers Multiple geographically dispersed facilities to ensure uninterrupted service. |
Multiple geographically separated data centers are used in cloud delivery models. | |
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Onsite Hardware Replacement Time Typical maximum elapsed time to replace failed hardware. |
No information available | |
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Distributed Load Handling Ability to handle authentication loads from multiple locations concurrently. |
Authentication and cryptographic loads distributed across multiple nodes/locations. | |
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Periodic Health Checks Regular automatic tests and monitoring of hardware and authentication processes. |
Periodic self-tests and health monitoring are standard in HSMs and cited in product docs. | |
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Automatic Failover Processes automatically switch to backup hardware or methods if primary fails. |
Redundant/failover paths triggered automatically as part of high-availability cluster support. | |
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Maintenance Notification Automated user alerts about upcoming or ongoing maintenance windows. |
Maintenance notifications presented to admins via system dashboard. | |
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Capacity for Concurrent Authentications Maximum number of concurrent authentication sessions supported. |
No information available |
Scalability and Performance
(6 Yes /6 Known /10 Possible features)
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Maximum Supported Users Largest number of users the solution can handle effectively. |
No information available | |
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Maximum Supported Devices Total number of unique hardware authentication devices supported concurrently. |
No information available | |
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Elastic Resource Allocation The system resources can automatically scale up or down based on demand. |
Elastic resource scaling described in Utimaco's high availability and cloud offerings. | |
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Load Balancing Support Distributes authentication traffic for optimal performance. |
Load balancing described as standard in cluster deployment documentation. | |
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Low Latency Authentication Minimal average time for completing authentication transactions, even at scale. |
No information available | |
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Concurrent Hardware Update Support Can update firmware/settings across multiple devices simultaneously. |
Supports concurrent firmware updates via cluster management tools. | |
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Batch Device Management Ability to manage device settings and permissions in bulk. |
Batch operations for device management available through command line and admin tools. | |
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Multi-Site Support Facilitates centralized management across distributed corporate locations. |
Multi-site support available via centralized admin and cluster architectures. | |
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Distributed Workforce Scalability Suitable for both centralized headquarters and remote treasury teams. |
Platform supports both headquarters and distributed users via secure channels. | |
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Peak Hour Performance Lowest average authentication time during the busiest periods. |
No information available |
Security Monitoring and Incident Response
(7 Yes /7 Known /10 Possible features)
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Real-Time Authentication Monitoring Ongoing visibility into who is accessing what, when, and how. |
Real-time authentication events and logs available to admin users for monitoring. | |
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Automated Alerting for Suspicious Activity Immediate alerts for anomalous login attempts or policy violations. |
SecurityServer platform triggers immediate alerts on detected anomalies (configurable). | |
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Integration with SOC/SIEM Tools Feeds authentication logs and alerts into security operations centers. |
Integration with SIEM/SOC platforms (e.g., Splunk, QRadar) documented. | |
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Automated Threat Response Initiates automated steps (lockouts, alerts, device disable) upon detection of certain threats. |
Automated response such as account/device lockouts configured via policies. | |
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Forensic Data Collection Collect and retain data for post-incident investigations. |
Full forensic log collection supported for incident response. | |
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Threat Intelligence Integration Leverages real-time feeds to update threat detection criteria. |
Threat intelligence feed integrations available on request/with certain packages. | |
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Incident Response Playbooks Pre-defined procedures for handling specific authentication threats. |
No information available | |
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User Notification on Compromise Notifies users immediately if their credentials or devices are at risk. |
End-users receive immediate notifications of compromise of their device/authentication. | |
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Manual Override Capabilities Allows authorized personnel to override automated locks if needed under strict control. |
No information available | |
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Incident Response Time Average time to detect and respond to a security incident. |
No information available |
Cost and Licensing
(8 Yes /8 Known /10 Possible features)
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Transparent Pricing Model Clearly defined fees for hardware, support, and licensing. |
Pricing is transparent and documented per-device and service type on request. | |
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Hardware Replenishment Costs Typical per-device cost for replacement or additional units. |
No information available | |
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Support and Maintenance Fees Recurring cost for ongoing vendor support and device upkeep. |
No information available | |
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Pay-as-You-Go Options Pricing flexibility to scale with actual usage, not fixed licenses. |
Flexible pay-as-you-go and subscription models available for cloud HSM. | |
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Volume Discount Availability Discounts applied for purchasing large numbers of devices. |
Volume discounts available for large enterprise deployments, per sales documentation. | |
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Included Software Updates Software/firmware updates are included in licensing/package fees. |
Firmware and software updates are included with most support contracts. | |
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Trial/Evaluation Hardware Availability of trial devices for hands-on evaluation before purchase. |
Trial units and evaluation programs available for enterprise customers. | |
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Flexible Contract Duration Ability to negotiate terms of service, e.g., annual or multi-year. |
Contracts available with flexible timeframes; 1-year to multi-year per client need. | |
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Total Cost of Ownership Tools Tools for projecting and understanding all long-term ownership costs. |
Total cost-of-ownership calculators and comparison tools available from the sales team. | |
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Third-Party Hardware Support Supports a variety of vendor devices, not just proprietary options. |
SecurityServer supports a wide array of third-party smartcards & modules. |
Vendor Support and Service
(10 Yes /10 Known /10 Possible features)
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24/7 Technical Support Round-the-clock assistance from vendor support teams. |
Support available 24/7 for enterprise clients, as per support plans. | |
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Comprehensive Documentation Extensive user and administrator guides with troubleshooting. |
Comprehensive product documentation and FAQs are provided online. | |
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Dedicated Account Manager Named support resource for ongoing partnership and escalation. |
Dedicated account managers are available for all enterprise contracts. | |
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Custom SLAs Option to negotiate Service Level Agreements for uptime, support speed, etc. |
SLAs for uptime/support are customizable in contracts. | |
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Customer Training Services Provision of onboarding and specialist training for treasury staff. |
Onboarding and specialist user training is included in enterprise deployments. | |
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Local/Regional Technical Presence Access to in-region expertise and hardware support. |
Utimaco has international technical and sales presence for in-region support. | |
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Community and User Forums Active information-sharing spaces for users and admins. |
User and community forums available and referenced on product website. | |
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Automated Ticketing System Structured, trackable process for raising and resolving issues. |
Support cases are managed through a structured, automated ticketing system. | |
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Proactive End-of-Life Notifications Alerts about support and update discontinuation for hardware models. |
End-of-life and product lifecycle notifications are sent in advance to system administrators. | |
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Onsite Support Availability Ability to request onsite engineer visits for urgent incidents. |
Onsite engineering support is available for urgent cases as per support plans. |
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