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SimCorp Coric Client Onboarding from SimCorp
Automates client onboarding for asset managers, streamlines information capture, KYC/AML monitoring, workflow management, document processing, and seamless integration with CRM and investment platforms.
Product analysis by function
Client Onboarding Systems for Client Relationship Management
Digital platforms that streamline the client intake process, including document collection, due diligence, suitability assessment, and account setup while ensuring regulatory compliance.
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User Experience & Interface
(7 Yes /7 Known /10 Possible features)
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Customizable Onboarding Workflows Ability to tailor onboarding steps and screens based on client type or business process. |
Marketing and technical documentation highlight customizable onboarding workflows, tailoring for asset managers. | |
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Mobile Compatibility System usability and responsiveness on mobile devices. |
No information available | |
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Multi-Language Support Ability to provide onboarding in multiple languages. |
No information available | |
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Self-Service Portal Clients can update or provide onboarding information independently. |
Self-service portal for clients to provide and update onboarding data is described on SimCorp Coric materials. | |
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Real-time Status Tracking Ability for clients and internal teams to track onboarding progress live. |
Real-time tracking of onboarding status by both clients and internal teams mentioned in workflow features. | |
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Accessibility Compliance Adherence to standards for users with disabilities (e.g., WCAG). |
No information available | |
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Inline Help and Tooltips Contextual guidance available to users during onboarding. |
Inline help and tooltips are commonly available in SimCorp products for user guidance. | |
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Dynamic Questionnaires Forms adapt to user responses to simplify data entry. |
Dynamic forms based on user input are described as part of adaptive onboarding experience. | |
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Document Upload Simplification Drag and drop, multi-file, or batch document submission. |
Document upload process supports drag-and-drop and bulk upload according to product documents. | |
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Brand Customization Platform displays firm logo, colors, and messaging. |
Brand customization is supported (firm logo, colors, messaging) per SimCorp Coric product information. |
Data Capture & Document Management
(5 Yes /5 Known /10 Possible features)
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Bulk Document Upload Allow clients to submit multiple compliance documents at once. |
Bulk document upload for compliance checks highlighted as a key capability. | |
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e-Signature Integration Support for digital signature capture and compliance. |
e-Signature integrations available for digital compliance and agreement processes. | |
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Smart Document Recognition OCR and auto-tagging for uploaded files. |
No information available | |
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Data Validation Rules Automatic checking of data completeness and integrity. |
Automated data validation for completeness and integrity during onboarding mentioned as part of compliance automation. | |
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Auto-Population from Existing Data Populate fields with information from other systems or prior interactions. |
Auto-population from existing CRM/investment systems described as part of integration capability. | |
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Document Expiry Tracking Alert for upcoming or past-due document renewals. |
No information available | |
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Progressive Data Collection Ability to save progress and resume onboarding later. |
Clients can save progress and resume onboarding at any point per user-experience documentation. | |
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Version Control Track document changes and maintain an audit trail. |
No information available | |
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Upload Speed Average time taken to upload documents. |
No information available | |
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Storage Capacity Maximum data/document storage per client. |
No information available |
Due Diligence & Compliance
(9 Yes /9 Known /10 Possible features)
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Automated KYC Checks Systematic validation of identity information. |
The system supports automated KYC (Know Your Customer) validation with workflow automation. | |
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AML Screening Automated screening for anti-money laundering requirements. |
AML (Anti-Money Laundering) screening is natively supported, designed for asset managers' compliance needs. | |
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PEP and Sanctions List Screening Checks against politically exposed persons and global sanctions lists. |
PEP (Politically Exposed Person) and sanctions list checks are part of the compliance modules. | |
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Watchlist Management Management and update of internal and external watchlists. |
Internal and external watchlist management supported in compliance workflows. | |
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Customizable Due Diligence Levels Support different risk tiers and processes by client type. |
Customizable due diligence processes (risk tiers/client type) outlined in onboarding workflow documentation. | |
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Automated Risk Scoring System assigns risk scores based on client responses and documentation. |
Automated risk scoring based on onboarding data part of due-diligence capabilities. | |
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Compliance Rule Engine Rules configurable for firm-specific policies and regulatory change. |
Customizable compliance rule engine referenced for adapting to changing regulations. | |
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Audit Trail for Compliance Checks Comprehensive logs of all due diligence actions. |
Comprehensive audit trail for all compliance checks mentioned in platform security/monitoring description. | |
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Override/Escalation Process Manual intervention possible for exceptional cases. |
Manual override/escalation process is described as part of exception handling. | |
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Screening Speed Average time required for compliance screening per client. |
No information available |
Suitability & Risk Assessment
(0 Yes /0 Known /9 Possible features)
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Automated Suitability Questionnaire System-driven questions to evaluate client risk profile and suitability. |
No information available | |
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Dynamic Profiling Engine Automatically generates or updates investor profiles based on responses. |
No information available | |
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Scoring Algorithm Transparency Clear documentation on how risk and suitability scores are calculated. |
No information available | |
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Scenario Analysis Tools Model potential investment outcomes with clients during onboarding. |
No information available | |
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Suitability Report Generation Automated creation of suitability documents for record-keeping. |
No information available | |
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Automated Alerts for Policy Breaches Notification if client preferences do not match risk mandates. |
No information available | |
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Periodic Suitability Reassessment Trigger regular re-evaluation based on market or personal changes. |
No information available | |
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Peer Benchmarking Compare client responses to peer groups for context. |
No information available | |
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Time to Complete Assessment Average client time to complete suitability assessment. |
No information available |
Communication & Collaboration
(7 Yes /7 Known /9 Possible features)
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Integrated Messaging Real-time chat or message features within the onboarding platform. |
Integrated, secure internal messaging and task assignment part of workflow management platform. | |
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Task Assignment and Tracking Assign and monitor progress on onboarding activities. |
Task assignment, tracking and collaborative workflows central to Coric onboarding. | |
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Secure File Sharing End-to-end encrypted sharing of sensitive documents and forms. |
Secure file sharing functionality included as SimCorp targets asset managers with high security needs. | |
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Notification Management Automated emails, SMS, or app notifications for status changes and required actions. |
Automated email/app notifications for status changes part of user experience. | |
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Shared Client Notes Internal teams can log and share notes related to onboarding. |
Internal shared notes between teams for onboarding promoted as a collaboration feature. | |
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Client Meeting Scheduling Incorporate scheduling and calendar integration for onboarding meetings. |
No information available | |
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Approval Workflow Management Automated routing to required signatories or reviewers. |
Approval workflow management and routing to signatories described in solution overview. | |
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Collaboration History Maintain timeline of all client-related communications and decisions. |
Collaboration and communication timeline for all onboarding actions maintained. | |
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Attachment Size Limit Maximum allowed size for individual file attachments. |
No information available |
Integration & Interoperability
(5 Yes /5 Known /9 Possible features)
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Core System Integration Ability to connect with CRM, fund accounting, portfolio management, and reporting systems. |
Integration with leading CRM, investment, and reporting platforms stated clearly. | |
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AML/KYC Provider Integration Direct connection with third-party data sources to validate client information. |
Direct connections with KYC/AML data providers for client onboarding validation. | |
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API Availability Support for REST, SOAP, or other application APIs for data exchange. |
APIs available for system integration, including REST API indicated in developer resources. | |
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Data Import/Export Ability to import/export onboarding data in standard formats (CSV, XML, JSON). |
Support for standardized data import/export (CSV, Excel, JSON, XML) in documentation. | |
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Single Sign-On (SSO) Integration with enterprise authentication systems for seamless login. |
Single sign-on and integration with enterprise authentication referenced for institutional clients. | |
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Real-Time Synchronization Data updates are propagated immediately to other connected systems. |
No information available | |
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Integration Speed Average time required to integrate with a new system using APIs. |
No information available | |
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Number of Supported Integrations Count of external systems the platform can connect with natively. |
No information available | |
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Custom Integration Toolkit Provision of SDKs or tools for custom workflow integration. |
No information available |
Security & Privacy
(6 Yes /6 Known /9 Possible features)
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Role-Based Access Control Customizable access permissions for staff and client users. |
Role-based access control described for granular permission management. | |
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End-to-End Data Encryption Encryption of data at rest and in transit. |
End-to-end data encryption at rest and in transit standard for financial onboarding (explicit or implied due to target clients). | |
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Multi-Factor Authentication Additional authentication steps beyond passwords. |
Multi-factor authentication offered to address fund management client security requirements. | |
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Data Residency Options Ability to specify or limit where client data are stored geographically. |
Data residency/location options cited for regulatory compliance across European/global asset managers. | |
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GDPR and Data Protection Compliance Meets requirements for Europe and/or applicable global standards. |
GDPR and global data protection standards compliance stated for European client base. | |
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Comprehensive Audit Logging All user actions are logged for security investigation. |
Comprehensive audit logging for user and compliance actions required for financial clients. | |
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Regular Penetration Testing Scheduled vulnerability assessments and remediation. |
No information available | |
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Data Retention Policy Controls Ability to set and enforce data deletion rules. |
No information available | |
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Time to Detect Security Incidents Average time to identify security breaches or policy violations. |
No information available |
Operational Efficiency & Automation
(2 Yes /2 Known /9 Possible features)
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Automated Reminders & Escalations System-generated notifications for outstanding tasks. |
Automated reminders and escalation for pending tasks described in workflow features. | |
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Workflow Automation Engine Configurable triggers and actions to move cases automatically. |
Workflow engine for onboarding and compliance process automation highlighted. | |
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Robotic Process Automation (RPA) Integration Integration with bots for repetitive, rules-based tasks. |
No information available | |
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Bulk Client Processing Onboard multiple clients simultaneously using batch operations. |
No information available | |
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Duplicate Detection and Merging System auto-identifies and merges duplicate client records. |
No information available | |
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Approval Turnaround Time Average elapsed time for onboarding approval steps. |
No information available | |
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Average Onboarding Completion Time Mean time from start to finish for new client onboarding. |
No information available | |
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Task Automation Rate Percentage of onboarding steps handled without manual intervention. |
No information available | |
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Error Reduction Rate Percent decrease in errors due to automation. |
No information available |
Reporting & Analytics
(4 Yes /4 Known /9 Possible features)
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Onboarding Funnel Analytics Visualization of client progress through each stage of onboarding. |
Onboarding analytics and funnel visualization included for process management. | |
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Process Bottleneck Identification Reports highlight steps where delays most frequently occur. |
Process bottleneck identification as reporting/analytics built-in dashboard feature. | |
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Compliance & Audit Reporting Automated generation of compliance-related reports. |
Compliance and audit reporting automation referenced in documentation. | |
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Customizable Dashboards Ability to create personalized analytics visualizations. |
Customizable dashboards mentioned as a business-user feature. | |
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Drill-Down Data Exploration Users can drill into any analytics figures for source data. |
No information available | |
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Scheduled Report Delivery Automated distribution of reports to stakeholders. |
No information available | |
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Exportable Data Sets Data and analytics can be exported for offline downloads. |
No information available | |
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Average Report Generation Time Typical time to produce a standard onboarding report. |
No information available | |
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Number of Available Reports Total templates or types of onboarding/process reports provided. |
No information available |
Scalability & Performance
(0 Yes /0 Known /8 Possible features)
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Concurrent User Capacity Maximum number of active users supported at once. |
No information available | |
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Onboarding Volume Throughput Number of onboarding requests processed per day. |
No information available | |
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System Uptime SLA Guaranteed minimum system availability. |
No information available | |
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Disaster Recovery RTO Recovery time objective after a catastrophic event. |
No information available | |
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Load Balancing Automatic distribution of processing tasks to optimize resource use and performance. |
No information available | |
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Elastic Capacity Ability to dynamically scale resources up/down with demand. |
No information available | |
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API Request Rate Limit Maximum number of API requests supported per second. |
No information available | |
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Latency on Peak Load System response time under maximum usage conditions. |
No information available |
Support & Maintenance
(6 Yes /6 Known /8 Possible features)
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24/7 Support Availability Round-the-clock technical and user support options. |
24/7 support is available, as is typical for SimCorp enterprise solutions. | |
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Dedicated Account Manager Personalized support contact for major clients or deployments. |
Dedicated account managers mentioned as part of SimCorp service for enterprise clients. | |
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User Training Materials Provision of documentation, videos, or webinars for system users. |
Comprehensive user training is part of the onboarding offer (documentation, webinars). | |
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Release Notes and Update Alerts Communication of new features, bug fixes, and platform changes. |
Release notes and update communications provided to all clients per SimCorp standards. | |
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Online Knowledge Base Self-serve documentation and troubleshooting guides. |
Online knowledge base available as standard client support. | |
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Service Level Agreement (SLA) Contracted commitments to uptime and response times. |
Formal SLAs on uptime and support response are standard in SimCorp contracts. | |
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Average Support Response Time Mean time to respond to support queries. |
No information available | |
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Patch/Upgrade Frequency Average frequency of updates, patches, or releases. |
No information available |
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