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truNarrative Compliance Platform from truNarrative (LexisNexis Risk Solutions UK Limited)
AML, KYC, CDD/EDD, screening with real-time onboarding, adverse media, sanctions, audit and workflow management, designed for asset managers and fund administrators.
More about truNarrative (LexisNexis Risk Solutions UK Limited)
Product analysis by function
AML and KYC Solutions for Risk & Compliance
Tools for anti-money laundering screening, know-your-customer processes, and sanctions checking to ensure compliance with financial crime prevention regulations.
More AML and KYC Solutions
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Customer Onboarding
(12 Yes /12 Known /13 Possible features)
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Digital Document Capture Ability to capture and upload client documents electronically. |
truNarrative provides digital onboarding with document upload per product descriptions and onboarding demos. | |
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Biometric Verification Use of fingerprint, facial recognition, or other biometrics for identity verification. |
Biometric verification is offered (e.g., facial recognition) as noted in onboarding solutions for KYC. | |
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E-signature Integration Support for electronic signature workflows for onboarding agreements. |
E-signature supported for onboarding agreements; mentioned in digital onboarding workflow. | |
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Real-time ID Verification Immediate validation of government-issued IDs using integrations with official databases. |
Real-time ID verification through integration with databases and document checks is a core platform feature. | |
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Sanctions and Watchlist Screening Automated screening of new clients against global sanctions and watchlists. |
Sanctions and watchlist screening is specifically marketed as a core product feature. | |
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Automated Risk Scoring System-generated risk scores based on client profile and behavior. |
Automated risk scoring is a standard component in truNarrative's onboarding and transaction monitoring. | |
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Onboarding Time Average time taken to onboard a new client end-to-end. |
No information available | |
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KYC Form Generation Automatic generation and pre-filling of regulatory KYC forms. |
Platform automates KYC form generation for customers including pre-fill from sourced data. | |
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Multi-language Support Ability to provide the onboarding experience in multiple languages. |
Multi-language support offered for onboarding experiences according to information for global funds. | |
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Mobile Onboarding Support for mobile/web-friendly onboarding processes. |
Mobile-optimized onboarding is marketed as a solution for convenient digital experiences. | |
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Duplicate Detection Detection of duplicate or suspicious client entries during onboarding. |
Duplicate detection during onboarding is part of the compliance checks and fraud management. | |
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Automatic PEP Identification Identification of Politically Exposed Persons during onboarding. |
Automatic PEP identification occurs during onboarding and screening routines. | |
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Customizable Workflows Ability to adapt onboarding steps for different client types or risk profiles. |
Customizable onboarding workflows are described as part of modular workflow management. |
Ongoing Monitoring and Screening
(9 Yes /9 Known /13 Possible features)
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Continuous Sanctions Screening Automated, recurring checks against updated sanctions and watchlists. |
Continuous sanctions/watchlist screening is explicitly stated as an ongoing monitoring feature. | |
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Adverse Media Monitoring Scanning for negative news and media about clients in real-time. |
Adverse media monitoring is universally described in product literature (negative news screening). | |
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Transaction Monitoring Automated analysis of transactions to detect suspicious or anomalous activity. |
Transaction monitoring for AML is core; automated behavioral and rule-based monitoring is provided. | |
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Alert Generation System generation of alerts for potential AML/KYC violations. |
Alert generation is integrated for all suspicious or non-compliant activity detected. | |
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False Positive Rate Proportion of alerts found to require no further investigation. |
No information available | |
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Rule-based Alerting Configurable rules to tailor alert logic to business and regulatory needs. |
Configurable rule-based alerting provided for tailoring to business/regulatory needs. | |
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Machine Learning-Based Anomaly Detection Advanced analytics using ML algorithms to spot unusual patterns in data. |
Machine learning-driven anomaly detection described as key differentiator in analytics engine. | |
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Volume Processed Average number of clients or transactions screened per day. |
No information available | |
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Customizable Screening Intervals Ability to configure how frequently clients are re-screened. |
Screening intervals are configurable—users can set frequency of client re-screenings. | |
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Auto-Remediation Tools Automated workflows for routine remediation and case closure. |
Auto-remediation tools are part of automation workflows for routine case closure. | |
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Escalation Management Tools to escalate high-risk findings to compliance teams. |
Platform features include escalation management for high-risk findings. | |
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Watchlist Coverage Breadth Number of global and regional lists covered. |
No information available | |
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Audit Log Retention Length of time audit logs are retained. |
No information available |
Case Management & Investigations
(10 Yes /10 Known /12 Possible features)
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Centralized Case Tracking A unified dashboard and database for managing active and historical compliance cases. |
Centralized case tracking described for case workflow and investigations management. | |
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Automatic Case Creation Automatic opening of investigation cases when alerts are triggered. |
Automatic case creation on escalated alert is part of the workflow automation. | |
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Collaborative Workflows Support for multiple team members to work on the same case with proper controls. |
Collaborative workflows described for multi-user review and compliance operations. | |
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Task Assignment & Queueing Ability to assign cases and tasks to specific team members. |
Task assignment and queueing is outlined for compliance team operations. | |
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Timeline Auditing Comprehensive timeline logs showing all actions, comments, and decisions. |
Timeline auditing is available for compliance and regulator review (audit trails). | |
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Case Closing Time Average time from case opening to closing. |
No information available | |
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Evidence Management Central storage and organization for case-related supporting documentation. |
Evidence/document management included for supporting compliance investigations. | |
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Case Prioritization Support for automatic or manual prioritization based on risk or urgency. |
Case prioritization options for handling high-risk or urgent items present in workflow tools. | |
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Automated Reporting to Authorities Ability to generate and submit regulatory filings (e.g., Suspicious Activity Reports). |
Automated regulatory/suspicious activity reporting covered as feature for fund clients. | |
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Customizable Templates Editable templates for common investigation procedures and documentation. |
No information available | |
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User Access Controls Granular permissions to limit access to sensitive case information. |
User access controls (granular permissions) included in case management features. | |
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Case Searchability Advanced search and filter capabilities for all case data. |
Case searchability (advanced filters/search) provided for compliance users. |
Integration & Interoperability
(10 Yes /10 Known /11 Possible features)
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API Access Comprehensive APIs for integrating with CRM, core banking, or investment platforms. |
Comprehensive API access for integration with fund admin and asset manager systems. | |
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Batch Data Uploads Support for bulk import/export of client or transaction data. |
Batch data uploads for customer/transaction import/export is available. | |
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Third-Party Data Integration Integrations with external data providers (e.g., credit bureaus, public records). |
Third-party data integrations (credit bureaus etc.) stated as supported for KYC/AML. | |
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Regulatory File Format Support Ability to ingest and export data in required regulatory formats (XML, CSV, etc.). |
Regulatory format support (XML, CSV, others) is specifically listed. | |
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Real-Time Data Sync Ability to send and receive data in real-time with other business systems. |
Real-time data sync with connected systems is a platform capability. | |
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Webhook Support Support for push notifications and real-time updates via webhooks. |
Webhook support for real-time event notification offered to integrate with client IT. | |
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Integration Time Average time required to implement out-of-the-box integrations. |
No information available | |
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Standardized APIs (REST/SOAP) Availability of modern REST or SOAP APIs. |
REST APIs described in integration documentation; industry standard interoperability. | |
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Single Sign-On (SSO) Support for SSO with enterprise identity providers. |
Single Sign-On available for enterprise customers (SAML, etc.). | |
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Custom Connector Availability Readily available connectors for industry-specific tools and platforms. |
Custom connectors for vertical integrations mentioned in fund administration use-case. | |
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Cloud Platform Compatibility Support for integration with major cloud services (AWS, Azure, GCP). |
Cloud platform compatibility claimed for AWS, Azure, GCP, and private cloud deployments. |
Compliance & Regulatory Coverage
(9 Yes /9 Known /11 Possible features)
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Automatic Regulatory Updates Regular updates reflecting new or amended laws and regulations. |
Automatic regulatory updates provided as a key differentiator for compliance. | |
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Geographic Regulation Coverage Number of jurisdictions/regulatory regimes supported. |
No information available | |
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Configurable Reporting Rules Ability to customize rules to support specific local requirements. |
Reporting rules are configurable to meet varying regional or custom requirements. | |
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Regulatory Change Alerts System notifications when compliance requirements change. |
Regulatory change alerts delivered to users when requirements are updated. | |
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Pre-built Regulatory Reports Templates for common regional reports (e.g., SAR, STR). |
Pre-built regulatory reports/templates for major jurisdictions are described. | |
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AML Program Template Library Built-in templates for AML policy and procedure documents. |
No information available | |
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Support for FATF Recommendations Alignment with Financial Action Task Force best practices. |
Product designed to align with FATF recommendations and best practices. | |
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Data Residency Configurability Ability to store data in specific jurisdictions to comply with local laws. |
Data residency configurable for compliance with region-specific laws. | |
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Audit Trail Completeness Coverage and detail level in logs for regulatory audits. |
Comprehensive audit trails/logs are core to regulatory reporting functionalities. | |
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Electronic Filing Support Ability to file reports directly with regulatory agencies electronically. |
Electronic regulatory filing support stated for SAR, STR and other filings. | |
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Regulatory Certification Product holds certifications verifying regulatory compliance (e.g., SOC2, ISO 27001). |
SOC2, ISO 27001 certifications are listed under product security and compliance assurance. |
User Experience & Usability
(10 Yes /10 Known /11 Possible features)
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Intuitive Interface Modern, user-friendly dashboard and navigation. |
UI is modern and user-friendly, as shown in demos and product screenshots. | |
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Role-based Dashboards Customized UI and data views for different user roles. |
Role-based dashboards described and shown in online walkthroughs for different user personas. | |
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Search and Filter Tools Advanced filtering and search across all compliance data. |
Search and filter tools available for all compliance data and case management. | |
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Bulk Actions Perform actions or updates on multiple records simultaneously. |
Bulk action support confirmed for record management (e.g., alert resolution). | |
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Customizable Notifications Users can set preferences for system alerts and notifications. |
Customizable notifications for alerts and workflow events are part of UX customizations. | |
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Accessibility Features Support for users with disabilities (e.g., screen reader compatibility). |
No information available | |
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Multi-device Support Usable across desktop, tablet, and mobile devices. |
Product is web/mobile-optimized, supporting multi-device usage per solution briefs. | |
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User Training Materials Built-in guides, tutorials, and help resources. |
In-platform guides, FAQs, and training resources are available for users. | |
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Customizable Workspaces Personalized home screens and workflow layouts. |
Customizable workspaces are offered for user-specific dashboards and workflow management. | |
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Localization Settings Support for local time zones, currencies, and date formats. |
Localization settings feature: support for local time zones, currencies, etc. | |
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Queue Management Efficient prioritization and handling of user tasks and queues. |
Queue management of tasks is part of workflow/case management tools. |
Reporting & Analytics
(9 Yes /9 Known /11 Possible features)
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Custom Report Builder Tool to build custom reports from compliance data. |
Custom report builder described for compliance and risk analysis. | |
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Scheduled Reporting Automated routine delivery of compliance and risk reports. |
Scheduled/automated reporting supported as product feature. | |
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Export Formats Range of available export formats (PDF, CSV, XLSX, etc.). |
No information available | |
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Dashboard Analytics Real-time dashboards for monitoring key AML/KYC metrics. |
Dashboard analytics for AML, KYC, and compliance performance are provided. | |
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Investigative Statistics Aggregate data on investigations, case closures, and alert resolution. |
Investigative statistics built in for aggregate and KPI reporting. | |
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Alert Volume Analytics Reports quantifying alerts generated over time. |
Alert volume analytics incorporated within the dashboard and reporting suite. | |
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Regulatory Filing Logs Detailed logs of past regulatory filings and deadlines. |
Regulatory filing logs maintained as part of audit and compliance modules. | |
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Dashboard Refresh Rate Frequency with which live dashboards are updated. |
No information available | |
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Audit-Ready Reports Reports configured to satisfy audit requirements. |
Audit-ready report templates offered as standard for regulatory exams. | |
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Case Productivity Metrics KPIs on team performance and case handling speed. |
Case productivity metrics are part of team and KPI dashboards. | |
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Data Visualization Tools Built-in graphs, charts, and data visualization capabilities. |
Data visualization tools (built-in charts, graphs, etc.) available on dashboards. |
Data Security & Privacy
(10 Yes /10 Known /11 Possible features)
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End-to-End Encryption All data encrypted at rest and in transit. |
All data is encrypted at rest and in transit; stated in security and compliance literature. | |
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Role-Based Access Control (RBAC) Policy-driven access restrictions based on employee roles. |
Role-Based Access Controls (RBAC) provided as standard for user and admin roles. | |
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Multi-factor Authentication Requirement for multiple methods of identity verification. |
Multi-factor authentication described for platform and API access. | |
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Data Masking Automatic obfuscation of sensitive fields in UI and exports. |
Data masking tools are present for sensitive field display and export. | |
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Granular Audit Logs Detailed records of all data access and changes. |
Granular audit logs are configurable and available for all system activities. | |
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GDPR Compliance Features supporting General Data Protection Regulation requirements. |
Product includes GDPR compliance support for EU clients. | |
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Data Deletion and Retention Automated procedures for retention and secure deletion of records. |
Data deletion/retention settings and workflows are configurable for compliance needs. | |
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Secure Data Export/Import Encrypted transfers of data during bulk export/import. |
Secure data export/import with encryption described in security policies. | |
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Penetration Testing Frequency How often the system undergoes security testing. |
No information available | |
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Data Breach Notification Tools Capabilities to identify, report, and manage data breaches. |
Data breach notification and management tools present, including alerting and reporting. | |
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Redaction Tools Built-in support for redacting sensitive data upon request. |
Data redaction tools included for regulatory and subject access requests (funds context). |
Product Scalability & Performance
(4 Yes /4 Known /10 Possible features)
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Concurrent User Support Maximum number of simultaneously active users supported. |
No information available | |
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Transaction Processing Speed Average time to process a compliance check on a transaction. |
No information available | |
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Data Storage Capacity Maximum amount of data that can be stored natively. |
No information available | |
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Uptime SLA Guaranteed system availability as a Service Level Agreement. |
No information available | |
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Disaster Recovery Time Objective (RTO) Time required to restore systems following an outage. |
No information available | |
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Elastic Compute Ability to dynamically allocate computing resources under load. |
Elastic compute; system designed for high-throughput/scale and dynamic capacity (cloud-native). | |
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Batch Processing Throughput Number of clients/transactions processed per batch. |
No information available | |
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Latency Monitoring Tools for measuring and alerting on API/processing latency. |
Latency monitoring tools for APIs and processing described for enterprise deployments. | |
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Geographic Load Distribution Use of data centers in multiple regions for workload balancing. |
Multi-region data center support; geographic distribution for load/performance. | |
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Auto-scaling Capabilities Automatic scaling of resources based on user or transaction volume. |
Auto-scaling capabilities described as core design for cloud-based delivery. |
Vendor Support, SLAs & Documentation
(9 Yes /9 Known /10 Possible features)
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24/7 Multichannel Support Availability of technical and compliance support at all hours via multiple channels. |
24/7 multichannel support (phone, chat, email) available according to vendor support pages. | |
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Dedicated Account Manager Assignment of a named relationship manager for client queries. |
Dedicated account manager assigned for enterprise/fund management clients. | |
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Onboarding & Training Services Provision of user onboarding and comprehensive training. |
Onboarding and training services, including custom sessions for funds, are provided. | |
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SLAs for Issue Resolution Defined escalation paths and timeframes for issue resolution. |
SLAs for issue resolution are published and referenced in client support terms. | |
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User Community Access Forums, events, and online communities for shared knowledge. |
User community with online forums/events referenced in vendor documentation. | |
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Comprehensive Documentation Up-to-date documentation, user guides, and FAQs. |
Comprehensive documentation available for developers and business users. | |
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Product Roadmap Transparency Visibility into upcoming features and planned improvements. |
Roadmap transparency with regular product updates/releases announced. | |
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Change Management Support Guidance and tools for deploying updates and system changes. |
Support for change management and deployment guidance is referenced in onboarding and technical documentation. | |
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SLAs for System Uptime Service guarantees for application and API availability. |
No information available | |
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Feature Request Process Formal mechanism for clients to request improvements. |
Clients can contribute to a formal feature request process per support site. |
Cost & Licensing
(8 Yes /8 Known /10 Possible features)
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Transparent Pricing Full disclosure of all fees, including setup, support, and maintenance. |
Transparent pricing including full disclosure of licensing and support fees described. | |
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Modular Licensing Ability to license and pay for only required functions. |
Modular licensing: clients can select only relevant functional modules (as confirmed in product packaging). | |
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Scalable Pricing Tiers Pricing flexibility as business and usage scales. |
Pricing supports scaling as business needs grow—detailed in fund solutions. | |
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Pay-per-use Model Option for consumption-based pricing. |
Pay-per-use options available for transaction-based clients, mentioned in pricing FAQ. | |
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No Hidden Fees No undisclosed or unanticipated charges outside standard pricing. |
No hidden fees is a stated commitment in documentation and product terms. | |
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Volume Discounts Discounted pricing for large numbers of users or transactions. |
Volume discounts for large client/transaction volume are referenced in enterprise licensing info. | |
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Contract Flexibility Provisions for short, medium, or long-term contracts and renewal options. |
Contract flexibility offered, allowing tailored terms for fund managers' needs. | |
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Free Trial Availability Ability to try the software before committing financially. |
Free trial available for sandbox/testing; mentioned in sales/onboarding process. | |
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Implementation Fee Upfront costs for implementation and integration. |
No information available | |
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Annual Maintenance Fee Yearly fee for updates and ongoing support. |
No information available |
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