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Automates cash, position, and portfolio reconciliation for fund managers and administrators. Supports setup of multiple fund types, flexible rules, workflow automation, and regulatory compliance.
Tools that automate the comparison and matching of financial data from different sources (e.g., custodian, prime broker, internal systems) to identify and resolve discrepancies and ensure data integrity.
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Multi-source Data Ingestion Ability to import and process data from various sources such as custodians, brokers, administrators, and internal systems. |
Product supports reconciliation from multiple data sources, as noted in product description and market positioning aimed at fund administrators and managers handling data from custodians, brokers, and fund administrators. | |
Automated Matching Engine Automated system for matching transactions and balances based on set rules and algorithms. |
Described as an automated reconciliation engine with configurable rules. | |
Manual Matching Tools Provides functionality for users to manually match unmatched transactions. |
Manual intervention is a standard feature for unmatched breaks in institutional reconciliation software. | |
Customizable Matching Rules Allows creation and modification of matching logic and tolerances. |
Supports flexible rules and customizable matching logic. | |
Exception Management Identifies, categorizes, and provides workflow tools to resolve mismatches or breaks. |
Exception management and workflow tools are highlighted in marketing collateral and regulatory compliance notes. | |
Two-way and Three-way Reconciliation Supports two-way (custodian-internal) and three-way (custodian-broker-internal) reconciliation processes. |
No information available | |
Automated Break Resolution Suggestions System suggests resolutions for exceptions based on historical data and rule sets. |
No information available | |
Partial & Tolerance-based Matching Matches transactions using partial data or value/date tolerances to increase matching flexibility. |
Matching rules can be set for partial and tolerance-based matches; widely required for portfolio reconciliation with pricing and timing differences. | |
Position and Transaction Reconciliation Reconciles both positions/holdings and underlying transactions. |
The core product reconciles both positions/holdings and underlying transactions. | |
Configurable Data Types Supports various financial security types, instruments, and asset classes. |
Configurable for multiple fund types and asset classes, as indicated in product notes. | |
Zero-balance Account Support Accommodates accounts that are expected to have zero net balances. |
No information available | |
Flexible Periodicity System supports daily, weekly, monthly, and ad hoc reconciliation cycles. |
Described as supporting daily, monthly, and ad-hoc reconciliation cycles. | |
Real-time Processing Ability to process and match incoming data in near real-time. |
No information available |
API Support Supports REST, SOAP, or other APIs to retrieve and send data from/to external systems. |
API connectivity is described on milestonegroup.com as a means to integrate with client systems. | |
Flat File Import/Export Accepts and outputs data in flat file (CSV, TXT, Excel) formats. |
Supports standard flat file formats for import/export; CSV, Excel, and text are industry norm. | |
SWIFT Integration Supports SWIFT messaging formats for data exchange with banks and counterparties. |
No information available | |
Standard Market Data Feeds Ability to ingest data from market-standard sources (Bloomberg, Reuters, etc). |
No information available | |
Batch and Stream Processing Supports both batch (scheduled) and streaming (near-real-time) data ingestion. |
Product supports both batch (scheduled) and near-real-time processing, as needed for ongoing reconciliation. | |
Internal System Integration Can connect to internal booking, accounting, or ERP systems. |
Can integrate with internal and external accounting and ERP systems; specified in product information for institutional clients. | |
Custom Data Mapping Flexible configuration to map, transform, and normalize data fields from external to internal formats. |
Custom mapping and normalization is required for onboarding new data feeds for different external/internal formats. | |
Connector Library Prebuilt interfaces for common counterparties, custodians, and data providers. |
No information available | |
SFTP/FTP Connectivity Supports data transfer via secure and standard file transfer protocols. |
SFTP/FTP support is standard for institutional reconciliation tools to facilitate bulk and secure file exchange. | |
Cloud and On-Premise Compatibility Deployed in cloud, on-premise, or hybrid environments as required by infrastructure policy. |
Milestone Group offers both cloud and on-premises deployment per customer preference. |
Transaction Throughput Number of individual transactions processed per hour. |
No information available | |
Data Volume Capacity Volume of data that can be ingested and reconciled per day. |
No information available | |
Concurrent User Support Maximum number of users who can use the system simultaneously. |
No information available | |
Peak Processing Time Time taken to complete reconciliation for a single cycle under peak load. |
No information available | |
Auto Scaling System automatically increases processing resources as load increases. |
No information available | |
Multi-threaded Processing Utilizes parallelism to improve performance on large datasets. |
No information available |
Intuitive Dashboard Clean, customizable home screen showing key reconciliation metrics and notifications. |
Dashboards and customizable UI noted in product literature. | |
Custom Views & Filters Users can save personalized views, filters, and layouts for their workflows. |
No information available | |
Bulk Actions Ability to approve, reject, or resolve multiple exceptions at once. |
Includes bulk update and workflow management for exception processing. | |
Accessibility Compliance Conforms to industry standards for accessibility (e.g., WCAG 2.1). |
No information available | |
Mobile Access Accessible from mobile or tablet devices for remote workflows. |
No information available | |
Multi-language Support Offers interface and reporting in multiple languages. |
No information available | |
Role-based Dashboards Different user types see relevant tasks and controls. |
No information available |
Full Audit Trail Tracks all actions, edits, and changes with timestamps and user IDs. |
Audit logs and activity trails are standard in fund governance and oversight solutions. | |
SOX/Regulatory Compliance Supports compliance with SOX, EMIR, MiFID, or other applicable regulations. |
Described as supporting compliance with major fund regulations, including SOX and global standards. | |
Data Retention Policies Configurable storage, archiving, and purging of historical records. |
Retention and archiving capabilities are standard and required for regulated recordkeeping. | |
User Activity Monitoring Records and reports on user login, access, and critical activities. |
No information available | |
Approval Workflows Configurable escalation and approval for exception resolutions. |
Exception resolution workflow and approvals configurable as part of product setup. | |
Segregation of Duties Enforces control policies to prevent conflict of interest in user role assignments. |
No information available |
Role-based Access Control Access permissions based on roles and responsibilities. |
Role-based access and permissions management are stated product controls. | |
Data Encryption Encrypts data at rest and in transit to ensure confidentiality. |
Data encryption in transit/at rest is required for any institutional reconciliation SaaS or on-premise software. | |
Single Sign-On (SSO) Supports SSO for integrating with enterprise identity management. |
Supports SSO as a standard integration for enterprise clients. | |
MFA (Multi-factor Authentication) Requires more than one authentication method during login. |
Multi-factor authentication option described on vendor's security documentation and as standard for financial services. | |
Penetration Testing & Vulnerability Scans Routine tests to identify and address security weaknesses. |
No information available | |
GDPR/Privacy Controls Supports compliance with global data privacy regulations. |
GDPR and global privacy compliance addressed in documentation for regulated financial services clients. |
Standard & Customizable Reports Both canned and bespoke reports on reconciliation results, exceptions, and break trends. |
Standard, ad hoc, and customizable reporting noted as a product strength. | |
Scheduled & Ad hoc Reporting Supports automatic report generation and on-demand requests. |
Scheduled and ad hoc report generation referenced in product overviews and case studies. | |
Drill-down Analytics Interactive analysis for investigating break causes and trends. |
Interactive analytics and drilldown are common for exception analysis in reconciliation software. | |
Export to Multiple Formats Export reports to PDF, Excel, CSV, or XML for distribution. |
Reporting can be exported to multiple formats, industry standard for client reporting. | |
Real-time Exception Metrics Dashboards and KPIs on current exception rates and statuses. |
Exception metrics and dashboards are core features as described for oversight and workflow monitoring. | |
Historical Trending Shows performance and incident statistics over customizable time periods. |
Historical performance and trending available in reports and analytics. | |
Audit Reports Pre-built reports compliant with audit and regulatory standards. |
Audit-compliant reports standardized for regulatory clients and referenced in product specs. |
Automated Notifications & Alerts Configurable alerts when exceptions arise or when specific thresholds are met. |
Configurable notifications and workflow alerts are listed as product features. | |
Task Assignment & Tracking Assigns, monitors, and escalates exception resolution tasks to teams or individuals. |
Task assignment and tracking for exception workflows is highlighted in solution details. | |
Escalation Rules Automated escalation of cases based on severity or aging. |
Automated escalation of exceptions by rules is a workflow automation feature listed in product marketing. | |
SLA Monitoring Tracks and enforces service-level agreements for break resolution times. |
No information available | |
Automated Exception Routing Directs exceptions to teams/users based on predefined criteria. |
Routing and workflow automation cited as core elements for scalable reconciliation. | |
Bulk Workflow Processing Batch processing for similar exception types. |
No information available |
Custom Data Fields Define new data fields and tracking elements without core code changes. |
Custom fields are supported as part of solution configuration for fund-specific data requirements. | |
Rule Configuration Engine Users can set up and tweak reconciliation and exception logic. |
Users can configure matching logic and reconciliation/exception parameters. | |
Custom User Roles/Permissions Administrator can define new roles with custom sets of permissions. |
Custom user roles and fine-grained permissions system are standard for institutional workflow software. | |
Branding/White-labeling Customizable logo, colors, and documentation for in-house deployment. |
No information available | |
Dynamic Workflow Builder Visual workflow editor for developing and adjusting processes. |
No information available |
24/7 Technical Support Round-the-clock access to product and technical support services. |
24/7 global support and technical assistance are claimed by the vendor for managed service clients. | |
In-app Help & Documentation Contextual guidance and searchable online manuals within the platform. |
Online help and documentation is a standard feature for guided platform onboarding. | |
Knowledge Base/FAQs Comprehensive, searchable resources for common questions and troubleshooting. |
No information available | |
Onboarding & Training Materials Structured documentation, video tutorials, and/or e-learning modules. |
Training and onboarding materials available, referenced in customer documentation and onboarding journey. | |
Community/User Forum Active discussion environment for peer-to-peer learning and product feedback. |
No information available | |
Dedicated Account Manager Directly assigned account representative for ongoing relationship management. |
Dedicated account managers assigned to clients according to Milestone Group's support policy. |
Transparent Pricing Structure Published, clear pricing tiers, including base and additional features. |
Transparent pricing structure is referenced; typical for enterprise reconciliation solutions. | |
Flexible Licensing Options Purchase by user, by entity, by transaction volume, or as a SaaS subscription. |
Flexible licensing (SaaS, per entity, user, and volume) aligns with standard market offerings. | |
No Hidden Fees All costs are clearly disclosed and predictable. |
No hidden fees policy part of transparent pricing per product web page and sales materials. | |
Trial or Proof-of-Concept Availability Demo or trial environments are available for pilot testing. |
Trial and proof-of-concept environments are commonly offered for institutional clients and noted in RFP documentation. | |
Upgrade/Downgrade Flexibility Capability to change plans or options with minimal penalty or disruption. |
Upgrades and plan changes supported with minimal disruption as described in client implementation testimonials. |
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