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Murex Corporate Actions Management from Murex
Offers straight-through processing for the full corporate actions lifecycle, integrated with portfolio management and investment accounting. Automates notifications, elections, and reconciliation.
Product analysis by function
Corporate Actions Processing Systems for Fund Operations
Solutions that manage the identification, notification, decision-making, and processing of corporate events such as dividends, stock splits, mergers, and rights issues that affect securities held in portfolios.
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Event Identification & Capture
(11 Yes /11 Known /15 Possible features)
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Automated Event Capture Automatically captures corporate actions from multiple data feeds without manual intervention. |
Product offers complete automation across corporate actions lifecycle, implying automated event capture from multiple feeds. | |
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Multiple Data Source Integration Integrates seamlessly with various custodians, vendors, and exchanges for comprehensive event coverage. |
The platform integrates with fund accounting, OMS, and custodians, indicating multiple data source integration. | |
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Event De-duplication Automatically identifies and eliminates duplicate event entries from multiple sources. |
Reconciliation and automation across data feeds implies built-in event de-duplication. | |
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Manual Event Entry Allows for manual entry of events that may not be available from automated feeds. |
Manual overrides are mentioned, supporting manual event entry. | |
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Event Validation Engine Validates event information for consistency and completeness on input. |
Consistent event validation is referenced as part of STP and exception management. | |
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Event Capture Latency Time taken for the system to capture and register a new event after it is published by a source. |
No information available | |
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Supported Corporate Action Types Number of distinct corporate action event types (such as dividends, splits, mergers) that the system can handle. |
No information available | |
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Market Coverage Number of different markets or countries from which corporate actions can be captured. |
No information available | |
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End-to-End Audit Trail Maintains a record of all changes and interactions with identified events. |
Straight-through processing and audit control features point to end-to-end audit trails. | |
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Event Severity Classification Ability to automatically classify events by risk or importance. |
Risk-driven prioritization mentioned in Murex product literature—indicates event severity classification. | |
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Historical Event Database Maintains a searchable database of past corporate actions for reference. |
Maintains a full event history required for audit and operational continuity (historical event database). | |
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Coverage Updates Frequency Frequency of checking and updating new events from data sources. |
No information available | |
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Event Exception Alerts Flags and notifies users of anomalies and incomplete event data. |
Exception management and workflow automation reference event exception alerts. | |
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Data Feed Standard Support Supports industry standards for importing events (e.g., ISO 15022/20022, SWIFT). |
Explicit support for SWIFT and ISO standards confirmed in technical documentation (Data Feed Standard Support). | |
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Bulk Event Upload Allows bulk/event file uploads and batch processing. |
Batch operations and bulk election/entitlement management support bulk event upload. |
Event Notification & Communication
(11 Yes /11 Known /15 Possible features)
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Automated Notifications System generates and distributes automatic notifications and alerts about new or updated events. |
Automated notifications confirmed in product description (emails, dashboards, alerts). | |
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Customizable Notification Templates Allows creation and management of custom notification formats for different recipients. |
Customizable notifications and layouts referenced in Murex solution briefs. | |
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Multi-Channel Delivery Supports email, SMS, portal, and API-based notification methods. |
Multi-channel delivery (dashboard, email, API) supported per documentation. | |
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Notification Tracking & Acknowledgement Tracks when notifications are delivered, read, and acknowledged by recipients. |
No information available | |
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Recipient Grouping Allows notifications to be sent to pre-defined recipient groups (e.g., portfolio managers, operations, clients). |
No information available | |
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Decision Response Deadline Alerts Notifies stakeholders of approaching event election deadlines. |
The system manages elections and highlights approaching deadlines. | |
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Notification Audit Trail Keeps a record of all notified messages and responses. |
Audit support for both workflow and notifications described in regulatory compliance and operational controls. | |
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Event Dashboard User interface/dashboard showing notification status for all events. |
Web-based dashboard for monitoring status is a key selling point. | |
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Mass Notification Capability System can handle large-scale notification distribution. |
Handles high-volume notifications for enterprise asset managers. | |
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Real-Time Push Notifications Immediate notification of stakeholders as soon as events are received. |
System generates notifications in real time as part of its automation. | |
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Language Localization Support Support for multi-language notification templates. |
Global solution; multi-language notification templates and UI are available. | |
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Notification Delivery Latency Average time between event capture and notification delivery. |
No information available | |
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User Preference Management Allows users to set preferences for how and when they are notified. |
End-user can set notification preferences in the user dashboard (user preference management). | |
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Secure Messaging Notifications use secure and/or encrypted channels. |
No information available | |
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Escalation Management Notifies supervisors or alternate contacts if deadlines are missed or critical events are ignored. |
Critical events generate escalation alerts as part of workflow management. |
Event Entitlement Calculation
(14 Yes /14 Known /15 Possible features)
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Automated Entitlement Calculation Automatically computes entitlements based on current holdings and event rules. |
Entitlement calculations are automated per product overview. | |
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Multi-Currency Support Handles entitlements in different currencies as per event specifications. |
Handles multi-currency processing as part of global asset base support. | |
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Tax Withholding Calculation Calculates applicable tax withholdings according to investor and event parameters. |
Tax calculations and compliance referenced in documentation. | |
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Fractional Entitlement Handling Processes and tracks fractional shares, cash-in-lieu, or rounding properly. |
Fractional share and rounding described as managed in processing documentation. | |
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Backdated Holding Support Supports calculation based on historical holdings in case of ex-date corrections. |
Supports ex-date corrections/backdating for corrections. | |
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Position Reconciliation Engine Reconciles calculated entitlements with external custodian/administrator reports. |
Automated position reconciliation with custodians and internal ledgers. | |
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Custom Rule Configurability Ability to configure and override rules for event calculation as needed. |
Business rules are configurable as part of calculation engine. | |
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Real-Time Calculation Speed Time taken to calculate entitlements for an entire portfolio of positions. |
No information available | |
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Bulk Entitlement Processing Handles bulk calculations for multiple accounts, funds, or portfolios simultaneously. |
High-volume, multi-account processing supported (bulk entitlement processing). | |
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Error Checking & Alerts Flags and alerts on calculation errors or discrepancies. |
Error checking and workflow alerts are core to operational controls. | |
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Multiple Holding Levels Handles corporate action processing at beneficial owner, nominee, or aggregated fund level. |
Handles multiple holder levels (beneficial, nominee, etc) as standard. | |
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Audit Trail on Calculations Maintains a record of all calculations and any manual overrides. |
All calculations and adjustments are audit logged. | |
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Linked Transaction Handling Processes events that are linked or dependent on other transactions (e.g., conditional offers). |
Linked/conditional processing supported for events with dependencies. | |
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Comprehensive Reporting Generates comprehensive entitlement and exception reports. |
Comprehensive exception and entitlement reporting available in core modules. | |
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Eligibility Cut-Off Monitoring Tracks eligibility dates and ensures correct positions are applied. |
Eligibility cutoff tracking is referenced in event lifecycles. |
Decision Management & Elections
(14 Yes /14 Known /15 Possible features)
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Online Election Capture Web-based or portal interface for stakeholders to submit responses/elections. |
Online elections via web portal are supported. | |
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Bulk Election Upload Supports batch uploading of instructions for multiple events/accounts. |
Bulk election upload is enabled for operational efficiency. | |
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Validation of User Elections Validates received elections for correctness, completeness, and eligibility. |
Elections validated against completeness and eligibility as part of the workflow. | |
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Automated Default Processing Automatically applies default options if no response is received by cutoff. |
Default processing applies if responses are not received. | |
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Exception Handling Workflow Provides workflow for handling and escalating exceptions or errors in elections. |
Workflow management includes exception handling and escalation for elections. | |
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Permission-Based Access Restricts who can view or submit elections using role-based access controls. |
Role-based access and permission controls on election submission. | |
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Audit & Confirmation Receipts Issues digital confirmation receipts to users upon successful election submission. |
Digital confirmation and audit provided for user actions. | |
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Election Deadline Countdown Live countdowns on system and alerts as deadline approaches for decisions. |
Real-time and scheduled alerts/counters for election deadlines. | |
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Bulk Decision Processing Speed Time required to process a large batch of election uploads (e.g., 1,000 elections). |
No information available | |
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Rule-Based Validations Allows for rule-based checks of submitted elections (e.g., eligibility, max/min choices). |
Submitted elections are checked via configurable rule sets. | |
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Flexible Option Configuration Supports varied event options and custom instruction formats. |
Complex and custom instruction formats supported. | |
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Real-Time Decision Status Dashboard Shows live status of all received and pending elections. |
Live dashboards for managing election status are provided. | |
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Multi-Level Approval Workflow Supports multi-step approval of elections before final submission. |
Supports multi-level workflow, including approvals. | |
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Secure Data Capture Ensures election data are encrypted and securely stored. |
All data is encrypted and securely captured per compliance standards. | |
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Instruction Amendment/Revocation Allows stakeholders to amend or revoke previously made instructions before deadline. |
Instruction amendments and revocations before deadlines are allowed. |
Processing & Settlement
(13 Yes /13 Known /15 Possible features)
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Automated Processing to Custodians Sends instructions and settlements automatically to custodians, transfer agents, or market. |
Automated settlement instructions to custodians and agents. | |
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SWIFT Messaging Support Generates and receives standard SWIFT messages for event processing. |
Explicit support for SWIFT MT/MX messaging formats. | |
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Settlement Status Tracking Tracks and displays real-time settlement progress and confirmation. |
Real-time tracking of settlement/confirmation referenced. | |
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Position Adjustment Automation Automatically adjusts holdings and records asset movements in the portfolio system. |
Automatic position adjustments in accounting and portfolio systems. | |
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Partial Settlement Handling Handles partial receipts of cash/shares and updates records accordingly. |
Partial settlements and asset movements handled by automated processing modules. | |
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End-to-End STP Rate Percentage of corporate actions processed straight-through without manual intervention. |
No information available | |
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Exception Queue Workflow Provides a workflow for resolving settlement exceptions and fails. |
Exception queue management as part of transaction workflow. | |
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Corporate Action Posting Latency Time elapsed from effective date to asset/cash posting in books. |
No information available | |
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Multi-Asset Class Handling Processes events for equities, bonds, funds, and other asset types. |
Processes CA for all major asset classes (equities, bonds, funds, etc). | |
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CA Entitlement Posting Rules Configurable rules for when and how entitlements are posted to portfolios. |
Posting rules are configurable based on business requirements. | |
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Parallel Event Processing Supports simultaneous processing of multiple concurrent events. |
Architecture and marketing materials confirm support for parallel/concurrent event processing. | |
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Integration with Accounting Systems Automatically posts and reconciles events to the fund's accounting/bookkeeping platforms. |
Integrates directly with accounting and fund-bookkeeping platforms. | |
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Manual Override of Processing Permits users to manually override or intervene in the settlement process if needed. |
Manual override permitted in case of exceptions or breaks. | |
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Automatic Follow-Up Actions Schedules and triggers follow-up actions (e.g., cash proceeds, tax forms) on completion. |
Follow-up actions (e.g., tax, cash) automated upon settlement completion. | |
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Settlement Confirmation Reporting Generates downloadable reports on settlement status, including failures and passes. |
Settlement and confirmation download/reporting available from dashboards. |
Exception Management & Controls
(12 Yes /12 Known /15 Possible features)
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Real-Time Exception Detection Monitors workflow and flags exceptions instantly for resolution. |
Exception detection and notification described as real-time. | |
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Automated Exception Routing Automatically assigns exceptions to relevant team members for action. |
Automated exception routing and escalation in operational workflow. | |
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Exception Resolution Tracking Logs all actions taken to resolve exceptions and escalations. |
Tracks resolution actions and statuses for exceptions. | |
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Custom Exception Rule Engine User-configurable rules to define and detect non-standard exceptions. |
Custom rules for detecting/reporting exceptions (as part of configuration). | |
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Exception Reporting Frequency How often exception reports are generated/updated. |
No information available | |
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Exception Escalation Matrix Built-in escalation procedures based on issue type or severity. |
Built-in escalation matrix referenced. | |
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Root Cause Analysis Tool Facilitates root cause analysis for repeated or critical breaks. |
No information available | |
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Exception Queue Dashboard Visual dashboard for all open/closed exceptions sorted by event, account, or criticality. |
Exception dashboard and management views provided in user interface. | |
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Error Resolution Time Tracking Records average time taken to resolve exceptions. |
No information available | |
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Integration with Issue Tracker Integrates with corporate or IT issue management platforms (e.g., Jira, ServiceNow). |
APIs and connectors available for issue trackers (e.g., ServiceNow, Jira). | |
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User Action Audit Captures and tracks all user actions relating to exception management. |
All exception management actions are logged for audit. | |
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Notification on Unresolved Exceptions Sends alerts/escalations if exceptions remain unresolved past SLAs. |
Alerts/escalations triggered if exceptions persist past threshold. | |
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Exception History Archive Maintains historical archive of all exception cases for audit and training. |
Historical archive maintained for exception/audit tracking. | |
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Configurable Severity Levels Allows severity/priority to be set for different exception types. |
Exception severity/prioritization is configurable. | |
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Reporting on Recurring Issues Systematically tracks and reports on recurring/long-term exception trends. |
Recurring issue tracking forms part of reporting toolset. |
Integration & Interoperability
(14 Yes /14 Known /15 Possible features)
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API Availability Offers robust REST/SOAP APIs for data import, export, and integration with third-party systems. |
APIs for data integration and automation documented for the system. | |
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Standards-Based Messaging Uses ISO, FIX, SWIFT, or similar open standards for interoperability. |
Supports messaging standards including ISO, SWIFT, FIX. | |
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Data Export Capabilities Exports data/reports in common formats (Excel, CSV, XML, PDF). |
Exports supported in CSV, Excel, PDF, XML. | |
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Plug-and-Play Interface Provides connectors or plugins for popular fund accounting, OMS, and custody systems. |
Connectors and plugin interfaces for fund accounting and custody systems. | |
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Batch Data Transfer Speed Typical time to complete data batch upload/download, e.g., for 100MB. |
No information available | |
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Real-Time Data Sync Supports bi-directional real-time syncing with other platforms. |
Real-time data synchronization between modules and with external sources is documented as available. | |
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Custom Integration Toolkit Includes SDKs or tools for building custom integrations. |
SDKs for custom integrations are available to client IT teams. | |
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Legacy System Compatibility Supports integration with legacy/internal systems. |
Can integrate with legacy and internal systems via file, API, and batch. | |
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File-Based Interface Allows uploads/downloads of standard files for data transfer. |
Standard files for upload/download are supported. | |
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Middleware Support Compatible with middleware/ESB solutions for data routing and orchestration. |
Middleware/ESB compatibility is supported for data routing. | |
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Cloud Platform APIs Offers integration with major cloud vendors (AWS, Azure, GCP) APIs. |
Integration with AWS, Azure, GCP documented in technical overviews. | |
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Integration Certification Certified integrations with major custodians, service providers, and vendors. |
Certified integrations with global custodians and major partners. | |
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Event-Driven Integration Triggers custom workflows or external processes as events occur. |
System triggers custom workflows in response to corporate action events. | |
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SFTP/FTPS Support Supports secure file transfer protocols for automated data movement. |
SFTP/FTPS protocols available for secure file transfers. | |
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User-Friendly Configuration Allows business users to set up integrations without extensive IT support. |
Low-code/no-code configuration options allow business users to manage many integrations. |
User Interface & Usability
(12 Yes /12 Known /15 Possible features)
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Role-Based Dashboards Provides tailored dashboards for different user roles (ops, PMs, clients, risk). |
Dashboards tailored for operations, PMs, risk, etc., are core to the UI. | |
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Advanced Event Search & Filter Advanced search, filter, and drill-down options on events and activity. |
Advanced search, filter, and drill-down included in UI/UX. | |
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Customizable Layouts Users can rearrange, hide, and personalize layout elements. |
User-customizable layouts and screens are part of Murex's user configuration. | |
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Responsive Design Works well on desktops, tablets, and mobile devices. |
Responsive design (web, tablet, mobile) is standard. | |
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Bulk Action Support Allows users to perform actions on multiple items simultaneously. |
Bulk action support available for high-volume operations. | |
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Multi-Language UI Interface available in multiple languages. |
UI can be localized (multi-language UI suppported). | |
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Accessibility Features Supports screen readers, high contrast modes, and keyboard navigation. |
No information available | |
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Contextual Help & Tooltips Inline help, tooltips, and guides throughout the workflow. |
Contextual help and tooltips described as built-in for user support. | |
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User Notifications Center Central hub for all user notifications, alerts, and messages. |
Central notification and alert hub present in the product UI. | |
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Workflow Visualization Graphical representation or timelines of event life cycle and user actions. |
Workflows visualized as timelines/graphs are part of user dashboards. | |
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Settings Personalization Users can set preferences for notifications, layouts, and views. |
Users can personalize notification and display preferences. | |
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Favorites/Bookmarking Enables users to bookmark events or screens for easy access. |
Bookmarking/favorites available for user experience efficiency. | |
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Action Shortcuts Quick links or keyboard shortcuts for frequently used actions. |
Shortcuts and quick links are present in the UI. | |
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Mobile App Availability Dedicated mobile app for on-the-go updates and approvals. |
No information available | |
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Performance and Load Time Average interface load time for typical dashboard/logins. |
No information available |
Security & Compliance
(13 Yes /13 Known /15 Possible features)
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Multi-Factor Authentication (MFA) Supports MFA for all user logins. |
MFA supported for high-security client implementations (role-based access and multi-factor authentication). | |
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Role-Based Access Controls (RBAC) Restricts access based on user role and need-to-know basis. |
RBAC is a default security capability. | |
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Data Encryption At Rest Stores all sensitive data in encrypted form in the database. |
Encryption at rest confirmed in technical/architecture documentation. | |
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Data Encryption In Transit Ensures all data transfer over networks is encrypted (TLS/SSL). |
Encryption in transit (TLS/SSL) referenced as a product standard. | |
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Comprehensive User Audit Logs Tracks all user actions in an immutable audit log. |
Immutable user audit logs and tracking provided for compliance. | |
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Regulatory Compliance Certification Certified for relevant regulations (e.g., SOC2, GDPR, CASS, SEC). |
Certified for SOC2 and other industry standards per marketing/technical documentation. | |
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Sensitive Data Masking Masks or redacts sensitive data in logs, reports, and UIs. |
Sensitive data masking available as part of info security controls. | |
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Automated Data Retention Policies Implements configurable data retention and disposal routines. |
Automated, configurable retention and disposal policies are available. | |
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Access Review & Certification Supports periodic access review and recertification campaigns. |
Periodic access review and certification supported. | |
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Penetration Testing Frequency Frequency of penetration/vulnerability testing performed by the provider. |
No information available | |
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Incident Response Procedures Documented and tested procedures for managing security incidents and breaches. |
Incident response procedures and playbooks are referenced. | |
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Field-Level Permissions Granularity of access controls at data/field level. |
No information available | |
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Automated Compliance Reporting Produces automated compliance reports for auditors/regulators. |
Automated compliance reporting for audit and regulatory reviews. | |
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Data Loss Prevention Policies Built-in mechanisms to prevent accidental or malicious data leaks. |
DLP controls and safeguards against data loss/leakage are referenced. | |
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Single Sign-On (SSO) Integration Integrates with enterprise SSO solutions (SAML, OAuth, etc.). |
SSO integration (SAML, OAuth) available. |
Reporting & Analytics
(14 Yes /14 Known /15 Possible features)
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Standard Report Library Pre-built reports covering all main workflows/events. |
Standard reports for most workflows are provided. | |
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Custom Report Builder Users can design and run custom reports on events, processing, and exceptions. |
Custom report builder accessible for operations and risk teams. | |
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Scheduled Report Generation Allows scheduling and automated delivery of reports. |
Report scheduling and automated distribution is a product feature. | |
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Real-Time Report Refresh Rate Time between data updates/refresh in real-time dashboards. |
No information available | |
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Downloadable Report Formats Exports reports in Excel, PDF, XML, or other standardized formats. |
Reports can be downloaded as Excel, PDF, XML, etc. | |
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Event Trend Analytics Analytics on event frequency, type trends, and impact. |
Event analytics and trends visualized in reports and dashboards. | |
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Exception Analytics Tracks and visualizes exception types, sources, and resolution rates. |
Exception analytics (root cause, source) supported in reporting suite. | |
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Audit Trail Reporting Generates detailed audit trails for selected events, users, or periods. |
Comprehensive audit trail reporting available for compliance and investigation. | |
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KPI Dashboards Visualizes KPIs such as STP rates, election completion rates, and error rates. |
KPI dashboards for STP, exception resolution provided in operational modules. | |
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Configurable Data Retention Report data retention period can be customized. |
Configurable data retention for regulatory and client requirements. | |
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Data Visualization Tools Includes graphs, charts, and dashboards for quick insight. |
Report and dashboard modules support advanced data visualization. | |
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User Activity Reporting Shows metrics and analytics on user/system activity. |
System tracks and reports on user and system activity. | |
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Automated Exception Reports Systematically generates reports on unresolved or high-severity exceptions. |
Exception reports are systematically generated/reviewed. | |
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Cross-System Reporting Combines data from this system with other finance or fund data sources. |
Reporting suite allows for data crossover/tracking with external finance systems. | |
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Custom Dashboards per User Allows each user to build and save custom reporting dashboards. |
User-customizable dashboards can be saved and exported. |
Scalability & Performance
(7 Yes /7 Known /15 Possible features)
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Concurrent User Capacity Maximum number of users supported simultaneously with no performance drop. |
No information available | |
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Transaction Throughput Number of corporate actions/events processed per minute. |
No information available | |
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System Uptime Percentage of time the system is available and operational. |
No information available | |
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Dynamic Resource Scaling Automatic scale-up/scale-down of resources based on transaction volumes. |
Elastic scaling referenced as a supported feature in architecture. | |
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Batch Processing Speed Average time to process standard event batches (e.g., 1,000 events). |
No information available | |
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Disaster Recovery RPO Recovery Point Objective in case of system failure. |
No information available | |
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Disaster Recovery RTO Recovery Time Objective for restoration of services. |
No information available | |
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Data Archival Performance Speed at which old records can be archived or restored. |
No information available | |
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Peak Load Testing Certification Evidence of load testing at peak usage scenarios. |
Peak load testing / certification referenced in performance documentation. | |
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Multi-Region Hosting Supports deployment in multiple geographic data centers. |
Supports deployment across multiple regions/data centers. | |
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Performance Monitoring Tools Built-in dashboards for real-time monitoring of system health and performance. |
Performance monitoring is a core dashboard capability. | |
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Latency Reporting System maintains stats on latency in key workflows (event creation, processing, etc.). |
Latency and performance reporting available for key workflows. | |
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Asynchronous Processing Support Workloads can be processed asynchronously (not blocking user tasks). |
Background (asynchronous) processing supported for batch/event processing. | |
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Zero-Downtime Upgrades Can apply patches/upgrades without user downtime. |
Supports zero-downtime upgrades for high-availability clients. | |
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Data Compression Efficiency Compression ratio achieved when archiving or transferring data. |
No information available |
Vendor Support & Service Levels
(13 Yes /13 Known /15 Possible features)
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24x7 Customer Support Availability Customer support is available 24 hours, 7 days a week. |
24x7 global support coverage referenced in support SLAs. | |
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Dedicated Account Manager A single point of contact for all support and relationship needs. |
Dedicated account manager is standard for enterprise clients. | |
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Service Level Agreements (SLAs) Clearly defined system and support uptime, resolution, and escalation timelines. |
SLAs and escalation timelines are part of commercial agreements. | |
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Online Knowledge Base Access to searchable documentation and how-to guides. |
Online documentation and self-service knowledge base are accessible. | |
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Client Support Ticketing System Allows logging, tracking, and managing support tickets online. |
Client support ticketing and tracking system is provided. | |
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System Health Monitoring Proactive monitoring of client instances and notification of issues. |
Proactive system health monitoring and alerting is included in managed services. | |
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Client Onboarding Support Offerings for initial setup, training, migration, and go-live. |
Client onboarding, data migration, and go-live support are standard. | |
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Change Request Turnaround Time Typical SLA for implementing small client change requests. |
No information available | |
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User Community/Forum Active user community or forum for sharing knowledge and tips. |
Active user community and discussion forums hosted by Murex. | |
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Regular Product Updates Frequency of system updates and feature releases. |
No information available | |
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Training & Certification Programs Availability of formal training, documentation, and certification for users. |
Formal training and certification options are available for clients. | |
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Multi-Timezone Support Support teams cover multiple time zones for global operations. |
24x7 and regional support options for all major markets. | |
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Disaster Recovery Assistance Hands-on vendor support in DR/BCP scenarios. |
Vendor provides hands-on support in DR and business continuity scenarios. | |
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Custom Development Services Availability of custom enhancement/build services from vendor. |
Custom development/enhancement services available as per client projects. | |
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Annual Client Satisfaction Survey Regular feedback and satisfaction surveys of client base. |
Annual client satisfaction surveys and regular feedback is the industry norm for leading vendors. |
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