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Lumen Low-Latency Network for Financial Services from Centurylink (Lumen) IQ Trading
High-speed connectivity solutions with ultra-low latency links between major financial markets, exchanges, and fund management locations, designed for seamless trading and execution.
More about Centurylink (Lumen) IQ Trading
Product analysis by function
Low-Latency Network Infrastructure for Trading & Execution
High-speed, optimized network connections designed to minimize transmission delays between trading systems and market venues, which is critical for strategies where microseconds matter.
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Connectivity Options
(10 Yes /10 Known /10 Possible features)
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Direct Market Access (DMA) Enables direct connection to exchanges or liquidity providers for low-latency order routing. |
Lumen's product description emphasizes direct, low-latency access to major financial exchanges and liquidity providers, indicating DMA support. | |
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Colocation Availability Support for colocation with exchanges or brokers to minimize network round trip times. |
Lumen advertises colocation options directly within key financial exchanges and data centers. | |
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Cross-Connects Capability Ability to utilize physical cross-connects within data centers for ultra-low-latency connection. |
Physical cross-connects are cited on the Lumen website for ultra-low-latency connections between customers and trading venues. | |
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Multi-venue Connectivity Supports simultaneous connections to multiple trading venues or exchanges. |
Multi-venue connectivity is indicated by the support for links to multiple major trading venues and exchanges globally. | |
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Cloud Connectivity Supports integration with major cloud service providers (AWS, Azure, GCP, etc) for hybrid trading infrastructure. |
Lumen's service is compatible with AWS, Azure, and Google Cloud for hybrid deployments. | |
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API Access Provides robust APIs (FIX, REST, WebSocket, etc.) for order management and market data. |
API access is described, with support for integration via programmatic interfaces. | |
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Remote Access Support Enables secure remote access for trading and monitoring when not colocated. |
Remote access support is available through secure network solutions intended for financial services professionals. | |
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Last Mile Solutions Options for high-performance last-mile connectivity (fiber, wireless, etc). |
Lumen provides last mile connectivity options including dedicated fiber and wireless. | |
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Bandwidth Scalability Ability to flexibly scale up or down network bandwidth as required. |
Solutions include scalable bandwidth options, dynamically increasing or decreasing as needed. | |
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Redundant Connections Supports multiple redundant network links to reduce risk of downtime. |
Multiple redundant network links and resilient routing are mentioned in the product specification. |
Latency & Performance
(5 Yes /5 Known /10 Possible features)
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Round-trip Latency Time taken to send an order/message and receive a response from the trading venue. |
No information available | |
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Latency Jitter Variability in latency over time. |
No information available | |
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Throughput Capacity Maximum number of messages/orders that can be processed per second. |
No information available | |
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Packet Loss Rate Percentage of data packets lost during transmission. |
No information available | |
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Latency Monitoring Tools Integrated tools for real-time latency measurement and reporting. |
Lumen details real-time latency monitoring and reporting as key performance features. | |
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Network Time Synchronization High-precision clock synchronization (e.g., GPS, PTP) across all components. |
Network-wide time synchronization (NTP/PTP/GPS) is available for trading customers. | |
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Guaranteed Service Level Agreement (SLA) Provider guarantees around latency, uptime, and support. |
Lumen provides contractually guaranteed SLAs for performance and uptime. | |
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Prioritization / QoS Supports network Quality of Service (QoS) and message prioritization. |
No information available | |
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Single-hop Communication Minimal network hops between trading engine and market venue. |
Network is designed for minimal hops between trading nodes and exchanges. | |
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Low-latency Switching / Routing Specialized network hardware for sub-microsecond switching/routing. |
Low-latency switches/routers are used in Lumen's infrastructure as described on product documents. |
Reliability & Resilience
(4 Yes /4 Known /10 Possible features)
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Failover Support Automatic switch to backup systems or connections upon primary failure. |
Failover and rapid rerouting in case of failure are standard for high-availability trading services. | |
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Geographical Redundancy Distributed infrastructure across multiple locations for disaster recovery. |
Data centers and circuits across multiple geographies; geo-redundancy is an advertised disaster recovery feature. | |
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Hot/Cold Standby Systems Availability of standby systems that can take over during outages. |
No information available | |
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Network Monitoring Continuous surveillance and health-checks of network infrastructure. |
Includes continuous network monitoring for health, uptime, and performance. | |
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Automated Incident Response Capability to automatically respond to faults and reroute traffic. |
No information available | |
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Self-healing Network Capabilities Infrastructure can diagnose and rectify certain failures autonomously. |
No information available | |
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Proactive Maintenance Support Systems in place for regular preventative maintenance. |
No information available | |
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Downtime Notification Immediate alerting on network issues or outages. |
Downtime/incident notifications are part of Lumen's enterprise support offering. | |
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Service Uptime Percentage of time the network infrastructure is available. |
No information available | |
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Historical Uptime Records Availability of historical records for downtime events. |
No information available |
Security
(7 Yes /7 Known /10 Possible features)
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Encryption End-to-end encryption for data-in-transit. |
Lumen describes end-to-end encryption for sensitive financial data in transit. | |
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DDoS Protection Built-in network defense against distributed denial-of-service attacks. |
Managed DDoS mitigation is available for the low latency suite. | |
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Access Control Granular user access management and authentication. |
Role-based access control and authentication are indicated as part of Lumen's managed network services. | |
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Intrusion Detection and Prevention Systems (IDPS) Active monitoring for unusual or unauthorized activity. |
No information available | |
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Security Audits & Penetration Testing Regular third-party audits of infrastructure security. |
No information available | |
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Real-Time Security Alerts Instant detection and notification of security incidents. |
No information available | |
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Network Segmentation Separation of critical trading infrastructure from general-purpose networks. |
Lumen highlights network segmentation for trading and market data separation as a security control. | |
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Firewalling Robust firewall solutions to block unauthorized access. |
Robust firewalls are part of the network's perimeter security features. | |
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Physical Security Physical controls and surveillance at data centers and network hubs. |
Physical data center security for Lumen POPs and colocation facilities is marketed. | |
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Compliance Certification Adherence to relevant regulatory security and privacy standards (e.g. ISO 27001, SOC2). |
Lumen routinely certifies data centers for compliance including ISO 27001 and SOC2; verification of all venues may be required. |
Integration & Interoperability
(4 Yes /4 Known /10 Possible features)
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FIX Protocol Support Native support for Financial Information eXchange (FIX) protocol. |
FIX Protocol is supported as part of the network's low-latency trading infrastructure. | |
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Cross-platform Compatibility Works with multiple operating systems and hardware platforms. |
Service integrates across Linux, Windows, and multiple hardware platforms; cross-platform compatibility is supported. | |
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Open API Availability Public documentation and SDKs for easy integration. |
Open API documentation and SDKs available to customers for integration. | |
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Plug-and-Play Integration Minimal setup required to connect with OMS/EMS and fund management software. |
No information available | |
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Data Format Flexibility Support for various trading data formats (JSON, XML, binary). |
No information available | |
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Back-office System Connectivity Ability to interface with reconciliation, risk, and compliance systems. |
System can be integrated with most back-office and compliance solutions as stated on the site. | |
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Customizable Interfaces Ability to tailor integrations based on unique workflow requirements. |
No information available | |
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Standard Middleware Support Compatibility with leading middleware solutions for messaging and event handling. |
No information available | |
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Third-party Vendor Certification Certified interoperability with popular trading software vendors. |
No information available | |
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Legacy System Support Integration pathways for older infrastructure or proprietary systems. |
No information available |
Scalability
(4 Yes /4 Known /10 Possible features)
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Elastic Resource Allocation Dynamically adds capacity for bandwidth, processing, or storage as needed. |
Elastic resource allocation, including bandwidth and processing, is marketed as a selling point. | |
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Linear Performance Scaling Performance increases proportionally with added resources. |
No information available | |
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Multi-tenancy Support Accommodates multiple users, clients, or funds simultaneously. |
Multi-tenancy with separate secure circuit design is available for multiple clients. | |
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Automated Scaling Tools Systems can auto-provision or decommission based on demand. |
No information available | |
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Geographic Expansion Capability Easily extend coverage to new markets or regions. |
Expanding service to new markets/regions is supported via international connectivity. | |
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Order Rate Limit Maximum supported burst rate for order entry. |
No information available | |
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User Limit Maximum supported concurrent authenticated users. |
No information available | |
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Venue Limit Maximum number of trading venues/exchanges supported. |
No information available | |
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Session Scalability Ability to handle increasing numbers of trading or data sessions. |
Product supports scaling to handle increased trading or data sessions as needed. | |
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API Call Rate Limit Maximum rate of programmatic API calls handled reliably. |
No information available |
Visibility, Analytics & Monitoring
(3 Yes /3 Known /10 Possible features)
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Real-time Network Analytics Dashboards and reports for live network performance metrics. |
Network analytics dashboards and reporting are included in Lumen management tools. | |
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Latency Heatmaps Graphical representations showing latency across venues/routes. |
No information available | |
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Order Flow Analytics Visualization of trading activity for performance analysis. |
No information available | |
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Historical Data Access Access to retained latency, throughput, and system log data. |
No information available | |
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Custom Alerting Configurable thresholds for automatic notifications of anomalies. |
No information available | |
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API for Metrics Extraction Ability to extract raw or processed data via API. |
No information available | |
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End-to-End Tracing Trace orders/messages across their complete lifecycle for troubleshooting. |
No information available | |
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Audit Logging Complete logging of system and user activity for compliance. |
Comprehensive audit logging and forensics for compliance is offered to regulated trading clients. | |
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Third-party Monitoring Integration Ability to integrate with popular monitoring tools (Splunk, Prometheus, etc). |
Integration with common third-party monitoring tools such as Splunk is advertised. | |
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Exportable Reports Generate and export custom reports for management or regulatory review. |
No information available |
Order Management & Handling
(3 Yes /3 Known /10 Possible features)
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Low-latency Order Routing Specialized mechanisms for routing orders in the shortest possible time. |
Low-latency optimized routing for financial orders is the core value proposition. | |
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Order Acknowledgment Time Time taken from order send to acknowledgment. |
No information available | |
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In-flight Order Modification Ability to modify or cancel orders before execution completes. |
No information available | |
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Bulk Order Handling Efficient support for block or program trading. |
Bulk/program trading traffic and block order support are mentioned in documentation. | |
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Order Sequencing Preserves strict order of message delivery to prevent race conditions. |
No information available | |
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Order Persistence Ensures orders are not lost due to network or system failure. |
No information available | |
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Trade Drop Copy Support Provides real-time drop copy of executions to back-office and risk systems. |
Drop copy to risk management/back office systems is available as an option. | |
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Order Throttling Enforces configurable limits on order submission rates. |
No information available | |
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Anomalous Activity Detection Flagging of suspicious or erroneous order flow. |
No information available | |
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Order Timeout/Expiry Handling Automated expiry or cancellation of unfilled orders. |
No information available |
Data Distribution & Market Data Handling
(4 Yes /4 Known /10 Possible features)
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Low-latency Market Data Feed Handler Specialized systems for ingesting and parsing raw exchange market data. |
Market data feed handlers are noted as optimized for low-latency. | |
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Normalized Data Feeds Ability to consume and output market data in standardized formats. |
Normalized data output is available for integration with multiple OMS/EMS vendors. | |
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Multicast/Broadcast Support Efficient data delivery to multiple recipients simultaneously. |
Multicast and broadcast capabilities for market data feeds are listed in product details. | |
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Feed Gap Detection Automatically detects missing or out-of-sequence data packets. |
No information available | |
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Snapshot and Incremental Updates Handles both full-depth market snapshots and ticks/updates. |
No information available | |
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Dynamic Subscription Management Allows real-time control over subscribed symbols/markets. |
No information available | |
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Data Throttling Configurable maximum data delivery rates to client apps. |
No information available | |
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Feed Latency Latency from market data generation to receipt by trading engine. |
No information available | |
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Historical Data Replay Ability to replay market data for backtesting or simulation. |
Historical market data replay is referenced for backtesting in some service tiers. | |
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Market Data Recovery Automated recovery in case of feed disconnection or corruption. |
No information available |
Vendor Support & Service
(10 Yes /10 Known /10 Possible features)
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24/7 Technical Support Round-the-clock access to vendor technical assistance. |
24/7 global support desk for financial customers mentioned repeatedly in Lumen documentation. | |
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Dedicated Account Manager Assigned representative for personalized support and escalation. |
Dedicated account management and escalation paths available for premium customers. | |
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Onsite Support Availability Option for physical presence of support staff during incidents or upgrades. |
Onsite technical support is available by arrangement, especially for key site upgrades or incidents. | |
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Knowledge Base/Documentation Comprehensive and regularly-updated online help resources. |
Extensive documentation and knowledge base are available through Lumen's customer portal. | |
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Customer Training Programs Structured onboarding and ongoing user education. |
Customer onboarding and continuing education are described as a standard part of account service. | |
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Custom Implementation Services Vendor-led services for bespoke integration/deployment. |
Custom implementation services available for bespoke deployments or integration. | |
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Regular Product Updates Scheduled releases of new features and bug fixes. |
Lumen advertises frequent updates to services and infrastructure. | |
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Incident Escalation Procedure Well-defined escalation paths for urgent issues. |
Documented escalation procedures are provided as part of the enterprise support structure. | |
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SLA Enforcement Processes for tracking and enforcing service level agreements. |
SLA enforcement and incident tracking are available via Lumen's customer portal and service agreements. | |
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Root Cause Analysis Provision of root cause analysis on incidents upon request. |
Root cause analysis is available on request after service incidents. |
Cost & Commercials
(8 Yes /8 Known /10 Possible features)
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Transparent Pricing Model Full clarity into cost structure for infrastructure and add-ons. |
Lumen publishes transparent pricing models tailored to financial customers for predictable budgeting. | |
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Pay-as-you-go Option Consumption-based billing, avoiding high upfront commitment. |
Pay-as-you-go and reserved contract models are both supported as per pricing documentation. | |
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Tiered Subscription Plans Different service levels/capacities at ascending price points. |
Tiered service packages and pricing are detailed in product brochures. | |
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Volume Discounts Reduced per-unit cost at higher usage or term commitments. |
Volume-based discounts for large customers are a standard part of Lumen's account offerings. | |
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No Lock-in Period Ability to exit or downgrade contracts with minimal penalty. |
Lumen offers contract structures with flexibility and low penalties for modification or termination. | |
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Free Evaluation/Trial Option to test system performance before full commitment. |
Free proof-of-concept and evaluation periods are provided for qualified high-value customers. | |
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Inclusive Support/Upgrades Basic support, maintenance, and updates included in license cost. |
Support and upgrades are included in standard service agreements without additional charge. | |
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Clear SLA Penalty Clauses Documented credits or penalties when SLA is not met. |
No information available | |
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Cost Predictability Absence of variable, unpredictable costs. |
Predictable flat-rate pricing and absence of unexpected charges highlighted for financial clients. | |
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Usage Analytics for Cost Optimization Reporting tools to help optimize usage and minimize spend. |
No information available |
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