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A comprehensive suite of solutions designed to mitigate risk and enhance compliance across payment operations, including transaction monitoring, case management, and regulatory reporting.
Solutions for processing, clearing, and settling various types of payments efficiently and accurately.
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Real-time Processing Ability to process and settle payments instantly. |
Actimize offers real-time transaction monitoring as part of its Financial Crime Management suite, supporting instant fraud detection and payment settlement. | |
Batch Processing Supports scheduled group processing of payments. |
Batch investigation and alert case queues are supported in case management and transaction monitoring modules. | |
Multi-currency Support Handles transactions in different currencies. |
Product documentation refers to cross-border and multi-currency transaction monitoring and fraud scenarios. | |
High Transaction Throughput Maximum number of payment transactions processed per second. |
No information available | |
Automated Reconciliation System automatically matches incoming and outgoing payments with records. |
Case management solutions automatically reconcile and connect incoming alerts with payment and investigation records. | |
Payment Limits Configurable maximum and minimum amount per transaction. |
Configurable alert thresholds and payment rule limits are cited in documentation. | |
Duplicate Payment Detection Identifies and prevents the execution of duplicate payments. |
Duplicate and suspicious payment detection is explicitly offered in the fraud module. | |
STP (Straight Through Processing) Payments pass from initiation to settlement without manual intervention. |
Straight through processing is supported, as payment transactions are automatically reviewed, tagged, and escalated without manual intervention except on flagged items. | |
Multi-bank Settlement Supports payments to or from accounts at multiple banks. |
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Fee Calculation Engine Automated calculation and deduction of transaction fees. |
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ISO 20022 Compliance Supports new messaging standards for international and domestic payments. |
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Failover and Redundancy Inbuilt mechanisms for high-availability and disaster recovery. |
The platform advertises high-availability, continuity, and redundancy for critical banking operations. | |
Transaction Rollback Ability to revert both sides of a payment in case of errors. |
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Automated Fees & Charges Deduction System can automatically calculate and deduct charges and fees per payment. |
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End-of-Day Processing Speed Speed at which EOD payment batches and postings are processed. |
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Multi-factor Authentication Requires multiple forms of verification for user/system access. |
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Data Encryption Encryption of payment data at rest and in transit. |
Uses strong encryption for data in transit and at rest, per industry compliance claims. | |
Role-Based Access Control (RBAC) Users are provided access only to necessary features based on their role. |
Role-based access and permission controls are standard in Actimize case management and admin features. | |
Audit Trail Logs all user and system actions for compliance and review. |
Platform provides full audit trails for transaction monitoring, investigation, and compliance review. | |
PCI DSS Compliance Adherence to Payment Card Industry Data Security Standards. |
Frequently listed as PCI DSS compliant for financial institutions. | |
AML Screening Automatic screening of payments and parties against global AML lists. |
Explicit mention of AML (anti-money laundering) screening functions in product documentation and collateral. | |
Fraud Detection Engine System detects and flags suspicious or fraudulent transactions. |
Fraud detection engine is central to Actimize Financial Crime Management product. | |
Sanctions List Filtering Payment instructions screened against up-to-date sanctions lists. |
Sanctions list filtering is core to Actimize's AML and compliance modules. | |
User Activity Monitoring Real-time monitoring of user actions for unusual behavior. |
User activity monitoring is a compliance requirement and is referenced in audit and reporting features. | |
Incident Response Integration Integrates with incident management for prompt investigation. |
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Data Masking Sensitive data is masked from unauthorized users. |
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Automated Regulatory Reporting Payment data formatted and sent to regulators as required. |
Automated regulatory reporting is a key advertised capability for Actimize. | |
Configurable Fraud Rules Bank can set or modify parameters for automatic fraud detection. |
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Tokenization Support Sensitive payment data is replaced with non-sensitive tokens. |
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Transaction Time-out Automatic cancellation of incomplete or suspicious payment transactions. |
Automatic cancellation/time-out features are typical in enterprise payment fraud platforms, mentioned in NICE documentation. |
API Availability Developers can access payment functions via documented APIs. |
Actimize offers comprehensive web APIs for integration, as stated on its vendor product page. | |
Webhooks/Callbacks Real-time notifications sent to external systems on payment events. |
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Core Banking Integration Direct and seamless integration with core banking platforms. |
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Third-party Payment Gateway Support Connects with external payment gateways/processors. |
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Open Banking (PSD2) Support Supports open banking protocols for API-based data exchange. |
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File Import/Export Upload or download bulk payment instructions in standard formats. |
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SWIFT Connectivity Secure integration with SWIFT for cross-border payments. |
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Instant Payment Network Access Participates in real-time payment networks (e.g., RTP, Faster Payments). |
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SOAP and RESTful Services Supports both SOAP and REST API standards for interfacing. |
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Integration Middleware Support Works with standard integration brokers and ESBs. |
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SFTP/FTP Interface Supports secure batch file transfer with partners or corporate clients. |
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Customizable Data Mapping Bank can map/transform incoming and outgoing messages/fields. |
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Cloud Platform Integration Works with major cloud providers for deployment and integration. |
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API Rate Limit Maximum number of API requests per second the system can handle. |
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Latency to Core Banking System Average time for payment transaction to reflect in core system. |
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Web-based Dashboard Centralized graphical UI to monitor and manage payments. |
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Customizable User Roles Configure access and permissions for each user type. |
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Self-Service Payment Initiation Clients and internal users can initiate payments on their own. |
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Mobile App Support Payments can be created/approved via mobile devices. |
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Bulk Payment Upload Upload multiple payment instructions in one action. |
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Live Payment Tracker Monitor statuses of payments in real-time. |
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Language Localization User interface available in multiple languages. |
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Accessibility Features Complies with accessibility (e.g., WCAG) standards for users with disabilities. |
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Search and Filter Tools Advanced search, filter, and reporting on payment history. |
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Payment Confirmation to Customer Provides confirmation or receipt to customers after payment is completed. |
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Custom Fields and Templates Create and use custom fields or templates for different payment types. |
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Multi-factor Authentication to UI UI access requires more than one method of authentication. |
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Customizable Theme/Branding UI can be branded with bank logo and colors. |
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Concurrent UI Users Number of users who can access the interface simultaneously. |
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User Session Timeout Automatic logout after a period of inactivity. |
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ACH/SEPA Payments Supports initiation and settlement of ACH or SEPA transfers. |
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Wire Transfers (SWIFT) Supports sending and receiving wire transfers over SWIFT. |
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Instant/Real-Time Payments Handles instant payment rails (e.g., RTP, Faster Payments). |
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Domestic and International Payments Supports payments within and outside the country. |
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Card Payment Processing Can process credit/debit card-based payments. |
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Digital Wallet Integration Supports sending/receiving to/from digital wallets. |
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Cheque Processing Handles paper-based transaction types such as cheques. |
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Bill Payment Allows bank clients to pay bills to merchants/utilities. |
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P2P Payments Supports person-to-person/peer-to-peer payments. |
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Contactless Payments Supports NFC or QR-based payment methods. |
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Recurring Payment Scheduling Allows setup and management of scheduled/recurring payments. |
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Request for Payment (RFP) Supports functionality to send requests for payment to payors. |
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Bulk/Batch Payment Support System supports handling bulk payment files and transactions. |
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Utility/Tax Payments Handles specific workflow for utility and tax payment processing. |
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Limit on Payment Channels Total number of distinct payment channels supported. |
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Payment Queue Management Manage, prioritize, and manually intervene in payment queues. |
Payment queue management is supported as part of case management and transaction monitoring. | |
Automated Alerts/Notifications System generates real-time alerts for payment failures or exceptions. |
Automated alerts, notifications, and escalation workflows are extensively marketed in product literature. | |
System Health Dashboard Graphical representation of payment engine and infrastructure status. |
System health dashboards are included for monitoring critical system functions. | |
Transaction Latency Monitoring Monitors time from initiation to completion for payments. |
Real-time and historical transaction latency monitoring is offered as part of system performance and compliance dashboards. | |
Capacity Scaling Automated or manual resource scaling for load spikes. |
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Manual Override/Intervention Authorized users can halt, re-route, or escalate payments manually. |
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Exception Handling Workflow Automated and manual workflows for exception and error management. |
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SLA Enforcement and Tracking Monitors and enforces service level agreements for payments. |
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Processing Uptime Percentage of time the system is fully operational. |
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Error Rate Average number of failed or rejected payments per 1,000. |
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Real-time Payment Volume Monitoring Tracks total number of payments in process at any moment. |
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Processing Backlog Visibility Ability to view, report, and clear backlogged payment transactions. |
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Automated Retry for Failed Payments System automatically re-attempts failed payments. |
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Escalation Workflow Workflow for routing high-priority or stuck payments to operations staff. |
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Aggregated Processing Reports System generates periodic summaries of all payment operations. |
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Real-time Reporting Instant reports on payment status, volume, and exceptions. |
Real-time reporting and dashboards are core selling points of the platform. | |
Custom Report Builder Configurable tool for designing custom reports on payments. |
Solution supports design and scheduling of custom regulatory compliance and business reports. | |
Regulatory Reporting Templates Pre-built templates for required compliance/regulatory reporting. |
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Drill-down Analytics Ability to explore data from high-level to transaction details. |
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Payment Trend Analysis System provides analytics to identify payment usage patterns/trends. |
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Exception Reporting Automatic reporting of failed, rejected, or exception events. |
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Daily Summaries Automatic creation of day-end summaries of payment activities. |
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Custom Export Formats Exports reports in multiple common data formats (CSV, XLS, XML). |
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Dashboards for KPIs Interactive dashboards for key payment and processing metrics. |
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Scheduled Report Delivery Automated generation and delivery of reports to stakeholders. |
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Performance Benchmarking Analyzes payment system performance against defined benchmarks. |
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Access-controlled Reports Limits report visibility based on user roles and permissions. |
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Real-time Exception Notifications Notifies users of anomalies or exceptions as they occur. |
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Maximum Reporting Volume Maximum number of transactions supported in a single report. |
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Archival Reporting History Duration historic transaction and reporting data is retained. |
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Custom Workflow Configuration Business users can define and change payment process workflow. |
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Rule-based Routing Payments can be routed based on configurable criteria. |
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Custom Alerts/Notifications Configure custom event-based notifications to users. |
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Custom Payment Fields Banks can add custom metadata fields to transactions. |
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UI Customization Change interface layout, colors, or branding. |
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Configurable Payment Validation Rules Ability to define specific rules for payment validation and approval. |
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Role and Permission Editor Create and manage custom user roles and their access permissions. |
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Business Hours Configuration Define bank or processing hours for payment handling. |
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Language/Locale Settings Support for selecting operational language and regional formats. |
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Multi-entity/Multi-branch Support System can be configured for multiple legal entities or branches. |
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Customizable Logging Levels Adjust the level of transaction and system logging. |
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Custom Batch Cut-off Times Define when batch payment processing cut-off occurs. |
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Payment Template Management Setup and manage templates for regularly used payment types. |
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UI Language Pack Number of supported languages for UI customization. |
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Maximum Custom Rules Maximum number of custom validation or routing rules. |
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Horizontal Scaling Capability System can scale by adding more servers/nodes. |
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Vertical Scaling Capability System can use more resources on a single machine. |
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Peak TPS (Transactions per Second) Maximum number of transactions handled at peak workload. |
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Maximum Concurrent Users Total number of users who can operate simultaneously. |
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Automatic Load Balancing Distributes payment processing across multiple systems for efficiency. |
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Disaster Recovery RTO Recovery time objective after a disaster. |
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Disaster Recovery RPO Maximum acceptable data loss (recovery point objective). |
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Geographic Failover Support System can fail over between data centers in different locations. |
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Elastic Scaling Automatic scaling up/down with changing workload. |
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Resource Utilization Monitoring System monitors use of compute, memory, and storage resources. |
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Transaction Processing Latency Average time to process an individual payment. |
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Maximum Payments per Day The upper limit on daily payment volume supported. |
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Cold Start Time Time taken for system to become operational from shutdown. |
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Scalable Data Storage Underlying data storage can grow as transaction volumes increase. |
Scalable, regulatory-grade data storage is a key differentiator of Actimize for large financial institutions. | |
High-availability (HA) Uptime SLA Guaranteed uptime according to SLA. |
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Cloud Deployment Option Can be deployed in a private or public cloud environment. |
Actimize supports deployment on cloud platforms (AWS, Azure per vendor resources). | |
On-premise Deployment Option Can be run within bank’s own data centers. |
On-premise deployment is supported and common for financial institutions with high regulatory demands. | |
Hybrid Deployment Model Supports operation across cloud and on-premise systems. |
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Automated Software Updates Supports regular, automated updates with minimal downtime. |
Automated software updates and patch management are built into NICE Actimize’s managed service model. | |
24/7 Vendor Support Offers round-the-clock technical support. |
24/7 support is listed as an available option for enterprise and regulated clients. | |
Knowledge Base / Documentation Accessible and detailed product documentation for teams. |
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System Self-Diagnostics The platform can self-assess and alert for errors/maintenance. |
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Automated Backup and Restore Enables scheduled backup and rapid restore of all critical data. |
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Sandbox/Test Environment Can deploy a full-featured sandbox environment for testing. |
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Hot Patching Capability Critical patches or fixes can be installed without system downtime. |
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Issue Tracking and Ticketing Integration Integrates with issue/ticket management solutions. |
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Maintenance Window Configuration Flexible scheduling of system maintenance with notifications. |
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Service Monitoring API APIs for external monitoring solutions to check system status. |
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Automated Scaling Policies Rules for automated resource allocation during maintenance or load spikes. |
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Maximum Patches per Year Number of critical patches/upgrades required or supported annually. |
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Integrated Onboarding Workflows Guided onboarding for new payment customers or partners. |
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KYC Integration Integration with Know Your Customer processes and checks. |
Integration with KYC (Know Your Customer) processes is advertised as central to Actimize’s financial crime suite. | |
Automated Customer Notifications Automatic status alerts/receipts to payers and beneficiaries. |
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Custom Payment Descriptions Ability to provide custom messages or invoice references. |
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Beneficiary Management Manage, validate, and store beneficiary account information. |
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White-labeling Support System can be branded and customized for partners or clients. |
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Customer Support Integration Integrates with ticketing or CRM systems for issue management. |
Connectors and APIs are available for integration with leading CRM and support platforms. | |
Self-service Payment Status Customers can check the real-time status of their payments online. |
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Automated Fee Disclosure Discloses all fees to customers during payment initiation. |
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Customer Feedback Collection System incorporates surveys or feedback channels on payment experience. |
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Bulk Beneficiary Upload Enables upload and management of multiple beneficiaries at once. |
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Multilingual Customer Communication Supports communication in multiple customer-preferred languages. |
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Customer Data Retention Policy Configurable length of payment and relationship data retention. |
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Customer Payment Templates Enables customers to create and use templates for frequent payments. |
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Limits per Customer Account Customizable transaction or volume limits per account. |
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API-first Architecture System design ensures all functions are exposed as APIs. |
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AI/ML-driven Fraud Detection Uses machine learning to detect evolving payment fraud patterns. |
Uses machine learning-driven analytics for advanced fraud detection, as detailed across product briefs. | |
Blockchain/Ripple Integration Supports distributed ledger/payment rail connectivity. |
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Crypto Payment Support Can initiate, receive, or settle cryptocurrencies. |
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Regulatory Sandbox Support Can be used in regulatory test environments for payment innovation. |
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Support for Digital Identity Integrates with digital identity standards for payment initiation. |
Digital identity standards and payment initiation integrations mentioned in the context of regulatory and compliance features. | |
Continuous Deployment Pipeline DevOps pipeline for rapid delivery of new features. |
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Pluggable Payment Rails System supports adding new payment networks/rails with minimal effort. |
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Open API Developer Portal Portal for third parties and fintechs to build on payment APIs. |
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Sandbox Transaction Capacity Number of test transactions supported in sandbox. |
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Third-party App Ecosystem Supports plug-in third-party or marketplace applications. |
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Smart Contract Support Can trigger payments or settlements by smart contract. |
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Support for IoT Payments Handles payments initiated by IoT-connected devices. |
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API Versioning Control Supports releasing and maintaining multiple API versions. |
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Innovation Roadmap Release Frequency Planned new feature releases per year. |
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