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A disaster recovery as a service (DRaaS) offering that delivers automated disaster recovery for VMware environments with managed recovery plans.
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Backup infrastructure, replication technology, and recovery procedures ensuring business continuity in the event of system failures or disasters.
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Automated Backup Scheduling Ability to schedule and automate data backups at customizable intervals. |
VMware Site Recovery supports automated backup scheduling via recovery plans and scheduled replication. | |
Incremental Backups Supports only backing up changed or new data since the last backup, reducing resource usage. |
Supports incremental backups through replication technology—only changes since the last replication are copied. | |
Full Backups Ability to create comprehensive backups of entire systems or databases. |
Provides full backup/replica of protected machines as part of recovery point snapshots. | |
Encryption at Rest Data backups are encrypted during storage to prevent unauthorized access. |
Supports encryption at rest as part of underlying VMware infrastructure (vSAN, datastores). | |
Backup Retention Policy Management Ability to set, configure, and automate data retention periods for backups. |
Supports automated retention management of recovery points via policy configuration. | |
Cloud Backup Option Option to store backups in the cloud for offsite recovery. |
Built as a DRaaS with cloud backup (VMware Cloud on AWS). | |
On-Premise Backup Option Ability to maintain backup copies at physical site(s) for local recovery. |
Supports on-premises to on-premises as well as on-premises to cloud backup scenarios. | |
Backup Verification & Integrity Checking Automatic validation and integrity checks of created backup files. |
Performs automated integrity checks on replicated data to ensure recoverability. | |
Backup Compression Ability to compress backup data to optimize storage space. |
Offers backup compression as a feature within replication and storage technology. | |
Backup Logging & Auditing Provides logs and audit trails for backup operations. |
Comprehensive logs and audit trails are part of Site Recovery for backup and recovery operations. | |
Backup Speed Maximum achievable speed for creating backup copies. |
No information available | |
Supported File Types Variety of system and file types the backup system can handle. |
No information available | |
Multi-location Backup Support Ability to create and manage backups across multiple geographic locations. |
Supports multi-location backup management via multiple vCenter or cloud integration. |
Real-Time Data Replication Data changes are replicated instantly to backup locations. |
Employs real-time data replication for minimal RPO support. | |
Asynchronous Replication Replication occurs at intervals, possibly with a slight lag behind production. |
Asynchronous replication supported for replication between sites/cloud. | |
Synchronous Replication Updates occur simultaneously at both primary and replica sites. |
Supports synchronous replication in certain configurations (on-premises vSAN or similar). | |
Cross-Platform Replication Ability to replicate data between different operating systems or infrastructure platforms. |
Can replicate between on-premises & cloud platforms (e.g., vSphere, VMware Cloud on AWS). | |
Replication Bandwidth Control Can limit or schedule replication data flow to avoid network congestion. |
Allows limiting replication bandwidth by schedule/policy. | |
Failover Automation Automated switching to replica systems in case of primary system failure. |
Automated failover as a key DRaaS feature (switches to replica on failure). | |
Replication Monitoring and Alerts System monitors health/status of replication, sending alerts if issues are detected. |
Monitoring and alerting is built-in for replication status. | |
Replication Latency Time delay between data being written to the primary and appearing at the replica. |
No information available | |
Multi-Site Replication Support Capability to replicate information to more than two sites for higher resilience. |
Multi-site replication is available via multiple configured sites. | |
Versioning Support Allows roll-back and access to previous versions of replicated data. |
Supports rollback to prior versions/snapshots of VM data. | |
Data Consistency Verification Ensures data integrity and consistency between primary and replica copies. |
Data consistency verification in replication and failover process. | |
Selective Replication Ability to choose specific data sets or applications to replicate. |
Administrator can select which VMs/data to replicate for DR. |
Automated Recovery Orchestration Automated procedures for restoring key services/applications with minimal manual intervention. |
Site Recovery includes recovery plans and workflow automation for rapid, orchestrated restores. | |
Disaster Recovery Playbooks Detailed, standardized recovery scripts or manuals for various scenarios. |
VMware provides recovery playbooks/templates for disaster scenarios. | |
Granular Restore Capabilities Ability to restore specific files, applications, databases, or systems as required. |
Allows restoring individual VMs, applications, or whole sites, supporting granular restore. | |
Rollback/Point-in-Time Restore Restoration to a specific time or backup snapshot. |
Rollback/point-in-time recovery from available snapshots/replica points. | |
Self-Service Restore Interface Authorized users can initiate restore processes through a web GUI or portal. |
Web GUI to initiate restores (self-service for authorized users). | |
Testing and Simulation Tools Support for running disaster recovery test drills without impacting production. |
Can run non-disruptive DR testing via Site Recovery simulations. | |
Recovery Speed Estimated time to recover a critical system or essential data. |
No information available | |
Automated Application Dependency Mapping System maps and restores interdependent applications in a required order. |
Maps dependencies and orchestrates application restoration order. | |
Comprehensive Documentation Accessible and up-to-date documentation for all recovery scenarios. |
Thorough online documentation and process guides are standard. | |
Multi-Platform Recovery Support Ability to restore systems running on different technology stacks or clouds. |
Supports recovery for workloads running across private and public clouds (multi-platform). |
Scheduled DR Drills Ability to plan and execute regular disaster recovery test events. |
Supports scheduling and running regular DR drills through recovery plans. | |
Automated Test Execution Automated workflows for running DR simulations. |
DR drill execution can be automated through recovery workflows. | |
Reporting and Analytics Generate reports of test outcomes, response times, and gaps. |
Provides reporting/analytics tools on DR test results. | |
Compliance Checklists Ensures tests meet regulatory requirements. |
VMware is a compliance-focused company; compliance checklist features are built-in for regulated industries. | |
Role-Based Test Access Limits who can initiate, monitor, or stop DR tests. |
No information available | |
Test Environment Isolation DR test environment is segregated to prevent interference with production. |
Test drills are conducted in isolated, non-intrusive environments. | |
Test Frequency How often DR tests are conducted. |
No information available | |
Real-Time Monitoring During Tests Visibility into processes and results during live drill execution. |
Live monitoring is available while recovery tests are in progress. | |
Automated Gap Analysis System evaluates outcomes to identify weaknesses or failures after each test. |
After each test, site analytics identify any recovery issues. |
BCP Template Support Includes or integrates with standardized business continuity planning templates. |
No information available | |
Critical Operations Prioritization Enables ranking and quick restoration of the most vital business applications. |
VM priorities can be defined to restore mission-critical functions first. | |
Dependency Mapping Tools Visualizes operational and data dependencies to inform BCP planning. |
Site Recovery integrates with VMware dependency mapping tools. | |
Cross-Team Alerting Notifies relevant business units during BCP/DR events. |
Sends alerts to relevant teams/business units as part of DR playbook execution. | |
Third-Party Service Failover Supports failover processes for critical vendor-supplied services. |
No information available | |
RTO/RPO Dashboard Displays recovery time objective and recovery point objective metrics related to current DR plans. |
Displays RTO and RPO for plans within management dashboard. | |
Policy Versioning Track and manage changes in BCP/DR policies over time. |
No information available | |
Pre-Defined Incident Scenarios Library of scenario templates for rapid response during various disaster types. |
Offers scenario templates for DR run books and automation. |
24/7 System Health Monitoring Round-the-clock monitoring of backup, replication, and DR resources. |
System health monitoring is integrated and available 24/7. | |
Custom Alert Triggers Users can define custom alerts based on metrics or incidents. |
Users can configure custom alerts based on events/status. | |
Automated Escalation Procedures Automate notification and escalation to response teams when incidents are detected. |
Automated escalation and notification procedures are built-in. | |
Alert Severity Levels Categorizes alerts by criticality or urgency. |
Alert levels (severity/urgency) are supported in dashboard. | |
Centralized Alert Dashboard Unified dashboard for managing and responding to all DR-related alerts. |
Offers a centralized dashboard for alerts and system status. | |
Notification Channels Supports multiple notification channels (email, SMS, call, chat). |
Notifications sent via email, SMS and other configurable channels. | |
Alert Resolution Tracking Track status and resolution of alerts/incidents. |
Tracks and manages incidents to closure within interface. | |
Automated Incident Ticketing Creates support tickets for failures or critical alerts automatically. |
Creates tickets in integrated ITSM/support tools automatically on critical failures. |
Encryption In-Transit Backup and replication data is encrypted during transfer. |
VMware uses TLS encryption for data in transit during backup and replication. | |
Access Control & User Permissions Granular control over who can access, modify, or restore backup data. |
Granular access control for permissions on recovery/restore workflows. | |
Audit Trail Logging Detailed logs to track who accessed or changed DR systems or data. |
Full audit trail of access and system changes is available. | |
Regulatory Compliance Certifications Support for compliance with SOX, GDPR, FINRA, SEC, or local standards. |
VMware has a suite of compliance certifications (GDPR, SOX, etc) and offers compliance-focused features. | |
Multi-Factor Authentication (MFA) Enhanced authentication for administrative access to DR components. |
VMware supports MFA for administrative access on major services. | |
Data Masking/Anonymization Sensitive data in backups can be masked during test recovery. |
No information available | |
Immutable Backups Backups cannot be altered or deleted within defined retention windows. |
Supports immutable backups when using certain VMware storage backends (like vSAN immutable snapshots). | |
Compliance Reporting Automated compliance and audit reports to demonstrate controls. |
Automated compliance reporting features are included for audit needs. | |
Role-Based Access Control (RBAC) Assign access by roles for least-privilege operation. |
Role-based access controls are standard in management policies. |
Horizontal Scaling Support Can add more resources or nodes as the system grows. |
VMware Site Recovery supports scaling up nodes and sites as workloads increase. | |
Performance Monitoring Tools to monitor resource usage and identify bottlenecks. |
Performance/resource monitoring is provided in dashboard. | |
Max Supported Data Volume Maximum volume the DR platform can reliably back up and recover. |
No information available | |
Concurrent Backup/Restore Jobs Number of simultaneous backup or restore operations supported. |
No information available | |
Multi-Tenant Support Supports hosting DR for multiple lines of business or brokerages. |
Multi-tenant support is available for service providers using VMware Cloud. | |
Load Balancing Spreads backup/restore workload automatically across resources. |
Load balancing of jobs is automatically handled by the VMware infrastructure. | |
Resource Auto-provisioning System can automatically assign storage, compute resources as needs change. |
Auto-provisioning of storage/network/compute for DR is part of orchestration. |
Web-Based Management Interface Modern, browser-accessible dashboard for system management. |
Centralized browser-based dashboard for all DR and replication functions. | |
Mobile Access Ability to monitor and manage DR systems via mobile devices. |
VMware has a mobile-accessible management UI. | |
API Integration Open APIs for integration with monitoring, orchestration, or ticketing tools. |
Supports API integration for orchestration, monitoring and ticketing. | |
Contextual Help/Documentation Built-in help and documentation relevant to current tasks. |
Documentation/help is built-into dashboard for context-sensitive support. | |
Multi-Language Support User interfaces and documentation available in multiple languages. |
No information available | |
Accessibility Compliance Interfaces comply with accessibility standards for users with disabilities. |
VMware follows key accessibility standards for software interfaces. | |
Customizable Dashboards Users can adapt views and widgets to personal or organizational needs. |
Users can customize dashboards with widgets and views. |
24x7 Support Availability Vendor offers round-the-clock support for critical incidents. |
VMware offers 24x7 support to all Site Recovery customers. | |
Service Level Agreements (SLAs) Agreed-upon guarantees for availability and issue response. |
Service level agreements (SLAs) are provided for uptime and response. | |
High Availability Architecture DR product itself is architected for high uptime with redundant components. |
Service is built on high availability architecture with redundancy. | |
Uptime Guarantee The percentage of time the service is guaranteed to be operational. |
No information available | |
Proactive Issue Notification Vendor notifies customers about disruptions or vulnerabilities proactively. |
Customers are proactively notified of service issues and vulnerabilities. | |
Dedicated Technical Account Manager Option for a named technical advisor from the vendor. |
Option for dedicated technical account manager with enterprise service agreements. | |
Customer Training Programs Vendor provides training to ensure effective product use. |
Training (self-paced and instructor led) is offered to customers. | |
Community and Knowledge Base Access Active user community and searchable technical knowledge base. |
Active VMware community and knowledge base are available to all users. |
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