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Arcserve UDP (Unified Data Protection) from Arcserve
Integrated backup, replication, high availability; cloud-native protection; automated disaster recovery testing; ransomware protection; financial data governance; pension fund compliance tools; rapid recovery capabilities.
Product analysis by function
Disaster Recovery and Business Continuity Systems for Risk Management
Hardware and software solutions that ensure pension fund operations can continue during disruptions, including redundant data centers, automated failover systems, and recovery planning tools.
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System Redundancy
(14 Yes /14 Known /14 Possible features)
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Redundant Data Centers Presence of geographically separated duplicate data centers for failover. |
Arcserve UDP supports geographically redundant data centers and cross-region replication as part of its high-availability and DRaaS offerings. | |
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Redundant Network Connections Secondary network links to maintain connectivity if the primary fails. |
The solution provides redundant network connections for failover and business continuity. | |
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Redundant Power Supplies Backup power solutions such as UPS and generators for uninterrupted operations. |
Arcserve appliances utilize redundant power supplies for continuous operation. | |
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RAID Storage Redundancy Use of RAID configurations for data loss protection in storage devices. |
RAID configurations are standard in Arcserve’s on-premises and appliance solutions. | |
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Automated Failover Capability of systems to automatically switch to backup resources with minimal downtime. |
Automated failover is a feature of Arcserve UDP for high availability and DR orchestration. | |
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Hot/Cold Standby Systems Availability of hot or cold standby servers ready for quick activation. |
Supports both hot and cold standby replication and server configurations. | |
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Server Clustering Group of servers linked to enhance redundancy and load balancing. |
Arcserve supports server clustering for advanced redundancy and load balancing. | |
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Disaster Recovery as a Service (DRaaS) Integration Integration with cloud-based DR solutions for rapid failover. |
Arcserve UDP integrates with major DRaaS providers for cloud-based disaster recovery. | |
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Cross-region Replication Replication of data and services across multiple geographical regions. |
Cross-region replication is supported, specifically outlined in Arcserve cloud services documentation. | |
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Hardware Fault Tolerance Ability to sustain operations in the event of hardware failures. |
Hardware fault tolerance features are described for Arcserve appliances. | |
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Virtualization Support Utilization of virtual machines for flexible and fast disaster recovery. |
Arcserve UDP leverages virtualization infrastructure for flexible, fast DR. | |
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Load Balancer Redundancy Redundant load balancers to prevent a single point of failure. |
Load balancer redundancy referenced in Arcserve's advanced high availability documentation. | |
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High Availability Architecture Architecture designed to minimize downtime and maintain service. |
Arcserve UDP is marketed as a highly available architecture with minimal downtime. | |
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Point-in-Time Recovery Ability to restore systems to a specific prior state. |
Point-in-time recovery is a core feature of Arcserve backup management. |
Backup and Data Protection
(12 Yes /12 Known /13 Possible features)
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Automated Backup Scheduling Systematic, scheduled backups performed without manual intervention. |
Automated backup scheduling is configurable in UDP’s dashboard. | |
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Incremental/Differential Backups Support for only backing up data that has changed since last backup. |
Product supports incremental/differential backup methods. | |
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Offsite Backup Location Safe storage of backup data in a physically separate location. |
Support for offsite backup locations and cloud backup (Arcserve Cloud). | |
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Backup Frequency How often backups are performed. |
No information available | |
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Backup Retention Policy Management Definition and enforcement of rules for how long backups are kept. |
Backup retention policy management is configurable. | |
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Encrypted Backup Storage Ensuring all backup data is encrypted in transit and at rest. |
Encrypted backup storage both in transit and at rest is listed in security documentation. | |
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Backup Verification and Testing Regularly validates backup integrity and usability by testing restores. |
Arcserve UDP tests and verifies backup integrity via automated workflows. | |
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Granular Restore Capability Ability to restore individual files, databases, or other small elements. |
Granular restores (files, folders, mailboxes, databases) are supported. | |
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Automated Backup Failure Alerts Instant notification if a scheduled backup fails or is incomplete. |
UDP includes automated backup failure alerts for administrators. | |
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Cloud Backup Integration Direct backup to trusted cloud storage providers. |
Cloud backup integration via native Arcserve Cloud or third-party services. | |
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Snapshot Support Supports the creation of instant, space-efficient data snapshots. |
Snapshot support is referenced in product data sheets. | |
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Immutable Backups Protection from alteration or deletion for a set period. |
Immutable backup storage for ransomware protection is advertised as a UDP feature. | |
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Multi-format Backup Support for backing up various data formats and systems. |
Support for backing up physical and virtual machines, databases, applications, and NAS devices. |
Disaster Recovery Planning and Orchestration
(8 Yes /9 Known /12 Possible features)
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Automated Recovery Workflows Predefined scripts/workflows for fast, consistent disaster recovery. |
Automated recovery workflows are described in DR orchestration marketing documents. | |
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Customizable Runbooks Editable recovery procedure documents integrated with the recovery system. |
Customizable recovery runbooks supported as part of their orchestration suite. | |
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Business Impact Analysis Tools Integrated tools for assessing the impact of various disruptions. |
Not as far as we are aware.* Arcserve UDP does not emphasize integrated business impact analysis tools—may require third-party integration. | |
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Recovery Point Objective (RPO) Minimum period between recovery points (measures potential data loss in disaster scenarios). |
No information available | |
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Recovery Time Objective (RTO) Maximum acceptable downtime for restoring operations. |
No information available | |
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Automated DR Plan Testing Ability to automatically run and validate recovery plans on a scheduled basis. |
Automated disaster recovery (DR) testing is a core feature. | |
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Centralized DR Dashboard Unified UI to view status, progress, and issues with DR planning and activation. |
Centralized dashboard for DR status, progress, and alerts. | |
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Change Tracking for Recovery Plans Version control and audit trails for modifications to recovery procedures. |
Change tracking and audit trails are included for recovery plan documentation. | |
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Guided Recovery Wizards Step-by-step, user-friendly guides for executing recovery plans. |
Guided recovery wizards present in web UI. | |
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Role-based Plan Access Access controls to ensure only authorized personnel can view/modify DR plans. |
RBAC and access controls to restrict/enable access to plans. | |
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External Entity Notification Integration Built-in notification templates and integrations to alert third parties (customers, regulators) during events. |
No information available | |
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Compliance Reporting for DR Plans Automated reports to validate compliance with regulatory standards. |
Compliance/reporting capabilities are advertised for industry (ex. PCI, GDPR) regulations. |
Monitoring and Alerting
(8 Yes /8 Known /11 Possible features)
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Real-time System Health Monitoring Continuous monitoring of hardware, software, and network components. |
Real-time system health monitoring is standard in Arcserve management consoles. | |
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Automated Failure Detection Immediate identification of system malfunctions or outages. |
Automated failure detection is part of Arcserve UDP's alerting suite. | |
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Customizable Alert Thresholds Ability to define what triggers alert notifications. |
Customizable alert thresholds are available in the administrators' panel. | |
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Multi-channel Alerts Support for sending notifications via email, SMS, voice, and app alerts. |
Multi-channel (email, SMS, console) notifications supported. | |
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Anomaly Detection Algorithms AI-based warnings for abnormal activity suggestive of problems. |
Anomaly detection, especially for ransomware activity, is a key ransomware defense. | |
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Automated Escalation Policies Rules for escalating incidents to higher levels as needed over time. |
No information available | |
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Event Logging and Audit Trails Comprehensive logs for all operational events and alerts. |
Event logging and audit trail functionality present. | |
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Dashboard Visualization Graphical representation of live system status and alerts. |
Dashboard visualization of data and alerts offered as product core capability. | |
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Health-check Scheduling Routine tests of all key system components. |
No information available | |
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Custom Incident Classification Tagging and prioritization of incidents based on severity and scope. |
No information available | |
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Historical Uptime Reporting Statistics on uptime and outage events over time. |
Historical uptime and reporting available from management dashboard and logs. |
Regulatory Compliance and Security
(10 Yes /10 Known /11 Possible features)
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Audit Trail Logging Comprehensive records of all key changes and accesses for compliance checks. |
Audit trail logging features are noted in compliance documentation. | |
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Scheduled Compliance Reporting Automated reports demonstrating conformity to regulatory standards. |
Scheduled compliance reporting is available for regulatory and internal audits. | |
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Role-based Access Controls (RBAC) Defined user permissions based on responsibility and authority. |
RBAC (role-based access controls) available and configurable. | |
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Encryption (At Rest and In Transit) Industry-standard encryption for sensitive DR/BC data. |
Data encryption in transit and at rest is enforced. | |
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Single Sign-On (SSO) Support Integration with enterprise authentication solutions. |
SSO supported via enterprise directory service integration. | |
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Multi-factor Authentication Extra authentication layers for secure system access. |
Multi-factor authentication available for administrative web portals. | |
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Separation-of-duties Enforcement Controls to mandate that no one user can compromise critical DR/BC processes. |
Separation of duties enforced via RBAC. | |
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Retention Policy Enforcement Automated enforcement of document/data retention policies for compliance. |
Retention policies are enforced as part of compliance and data governance. | |
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Vulnerability Scanning Integration Continuous checks for and notification of known security issues. |
Continuous vulnerability scanning integration available (via partner integrations). | |
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Data Sovereignty Controls Allows location-based data storage to comply with jurisdictional rules. |
Supporting data sovereignty compliance for EU and other jurisdictions in cloud deployments. | |
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Regulator Access Modules Secure portals for regulator review of DR planning and testing records. |
No information available |
User Management & Permissions
(8 Yes /8 Known /10 Possible features)
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Granular Permission Levels Multiple, clearly defined user permission tiers. |
Granular permission levels available in administration dashboards. | |
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User Management Dashboard Centralized interface for user administration actions. |
Centralized user management dashboard is standard. | |
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Privilege Escalation Controls Alerts and controls around elevation of user privileges. |
No information available | |
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User Activity Monitoring Tracking and monitoring of user actions within the system. |
User activity monitoring via audit log capabilities. | |
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Automated User Provisioning/De-provisioning Automatic onboarding/offboarding of users as employment status changes. |
Supports automated provisioning and de-provisioning with directory service integration. | |
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Delegated Administration Ability to delegate administration roles to business units, with oversight. |
No information available | |
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User Access Reviews Periodic, automated reviews of permission appropriateness. |
User access reviews and user audit events available. | |
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Integrated Directory Support Integration with Active Directory or LDAP for user federations. |
Active Directory and LDAP support well documented. | |
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Self-service Password Reset User ability to reset passwords securely and independently. |
Self-service password reset offered on user portal. | |
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Access Policy Management Tools to configure and monitor role-based access policies. |
Access policy management accessible to administrators for role/permission definition. |
Testing and Simulation
(6 Yes /6 Known /10 Possible features)
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Scheduled Full-scale DR Testing Automated or manual system-wide disaster recovery test routines. |
Product supports scheduled, full-scale DR testing (manual or automated). | |
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Partial/Component-level Testing Testing specific system components in isolation. |
Partial/component testing supported as part of disaster recovery validation processes. | |
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Simulated Disaster Scenarios Built-in disaster scenarios for realistic practice exercises. |
Built-in simulated disaster scenarios for test and training purposes. | |
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Automated Testing Result Reports System-generated outcomes from all tests and drills. |
Automated reporting of testing and simulation results are present in the dashboard. | |
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Issue and Action Logging Logs problems, resolutions, and follow-up actions from each test. |
All DR tests/issues are logged for compliance and improvement. | |
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Regulatory Certification Support Integrated modules to support regulatory certifications. |
No information available | |
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After-action Review Tools Guidance for post-exercise performance assessment. |
After-action review tool functionality is included in the test results section. | |
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Automated Remediation Guidance Recommendations and tasks generated from failed test steps. |
No information available | |
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Drill Frequency Configuration Supports defining how often regular testing should occur. |
No information available | |
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Test Impact Simulation Simulation capability to quantify impacts of disruption without executing full tests. |
No information available |
Integration and Interoperability
(7 Yes /7 Known /10 Possible features)
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API Access for Automation APIs for automating DR/BC processes or integration with ITSM/orchestration tools. |
Arcserve UDP offers RESTful APIs for process automation. | |
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Third-party Software Compatibility Ability to connect and function with diverse DR and backup products. |
Promotes third-party software compatibility as key selling point. | |
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Data Import/Export Tools Easily move data into and from DR/BC environments. |
Supports import/export tools for data migration and DR management. | |
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Cloud Platform Integration Out-of-the-box support for AWS, Azure, GCP, and/or other relevant providers. |
Native cloud integration for AWS, Azure, and Arcserve Cloud. | |
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ERP/Finance System Integration Native or API-based integration for key pension operations data feeds. |
No information available | |
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Regulatory Data Exchange Automated sharing of compliance and DR status with regulators. |
No information available | |
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Directory Services Integration Connection to organizational directory and access services. |
Directory services integration (AD/LDAP) is featured. | |
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Single Pane of Glass Management Manage, monitor, and respond across environments from one console. |
Single pane-of-glass management console for multi-site and cloud/hybrid management. | |
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Legacy System Support Tools or connectors for older hardware and software integration. |
Legacy system backup and restore support is referenced, but may require optional connectors. | |
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Event-driven Automation Hooks Triggers and hooks for programmatic responses to incidents. |
No information available |
Usability and Accessibility
(4 Yes /5 Known /10 Possible features)
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Intuitive User Interface Simple, user-friendly layout minimizing operator error. |
User interface is reviewed as highly intuitive; user and analyst feedback confirms usability. | |
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Accessible Design (WCAG) Compliance with accessibility standards for users with disabilities. |
No information available | |
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Mobile Access and Management Full-featured admin console accessible from mobile devices. |
Mobile access is supported through web UI and some mobile management apps. | |
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Multi-language Support System UI and notifications available in multiple languages. |
Not as far as we are aware.* Multi-language support is limited or unclear in current documentation. | |
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Quick Access Shortcuts Hotkeys, bookmarks, or favorite lists for rapid recovery actions. |
No information available | |
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Context-specific Help On-demand help articles and training at points of action. |
Extensive context-sensitive help and documentation built into admin console. | |
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Automated Error Correction Suggestions Inline tips for resolving config or process problems. |
No information available | |
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Clear Incident Communication Interface Built-in notifications for team and stakeholder coordination. |
No information available | |
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Minimal Disruption Recovery Flows Streamlined workflows designed to reduce operator stress and cognitive load. |
Workflow design optimized for minimal disruption and rapid recovery. | |
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Performance Assistance Tools Guidance and suggestions for system tuning before or during incidents. |
No information available |
Performance and Scalability
(2 Yes /2 Known /10 Possible features)
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Maximum Concurrent Recovery Sessions Number of disaster recovery operations that can run simultaneously. |
No information available | |
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Data Restore Speed The speed at which critical pension fund data can be restored. |
No information available | |
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Failover Activation Time Time taken to activate failover systems. |
No information available | |
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Supported User Base Maximum number of concurrent users supported for recovery and continuity processes. |
No information available | |
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Storage Capacity Maximum volume of backup data supported. |
No information available | |
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Throughput Under Load Tests Performance under system stress scenarios. |
No information available | |
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Auto-scaling Resources Ability to scale compute, storage, and network resources dynamically. |
Auto-scaling in the cloud and hybrid deployments is a core feature. | |
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Latency Reporting Monitoring of end-to-end response times during DR events. |
No information available | |
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Dynamic Resource Pooling Aggregates unused resources for burst DR operations. |
No information available | |
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Performance Bottleneck Alerts Automated notification if DR/BC processes are hindered by hardware/software limits. |
Performance alerts, including bottlenecks, are available in dashboard notifications. |
Support & Vendor Management
(10 Yes /10 Known /10 Possible features)
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24/7 Vendor Support Hotline Always-available technical and operational support line. |
24/7 Arcserve support hotline is advertised as part of the UDP offering. | |
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Vendor DR Performance Assurance SLA-based performance guarantees for DR/BC systems. |
SLAs are offered, guaranteeing DR system performance. | |
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Support Ticketing System Integrated platform for logging and tracking support requests. |
Support ticketing and case management portal available. | |
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Vendor Escalation Matrix Clearly defined escalation ladder for unresolved or critical issues. |
Escalation policies published; support escalation documented. | |
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Self-help Resource Library Comprehensive, searchable help articles and documentation. |
Arcserve knowledgebase and documentation centers provide a self-help library. | |
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Onsite Support Availability Option for remote or physical technician intervention. |
Onsite and remote support options are available for enterprise customers. | |
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Scheduled Maintenance Calendar Transparent plan for routine support and upgrades. |
Maintenance windows, plans, and schedules are available in customer portal. | |
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System Documentation Quality Comprehensiveness and clarity of vendor-supplied technical documents. |
System documentation is rated as highly comprehensive and detailed. | |
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Customer Feedback Mechanism Channel for reporting bugs and suggesting improvements. |
Feedback mechanisms available through customer portal and user groups. | |
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Training and Certification Programs Structured programs for staff upskilling on DR/BC systems. |
Arcserve offers structured training and certification for its DR/BC systems. |
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