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UPM from Civica
Pension administration system with comprehensive benefit calculation capabilities, handling complex pension schemes, multiple benefit types, and regulatory requirements. Includes member self-service, workflow automation, and reporting tools.
Product analysis by function
Benefit Calculation Engines for Member Administration
Specialized software that performs complex actuarial calculations for various benefit scenarios, including retirement, disability, survivor benefits, and pension transfers, ensuring compliance with plan rules and regulatory requirements.
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Core Calculation Functionality
(8 Yes /8 Known /12 Possible features)
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Defined Benefit Calculations Ability to calculate traditional pension benefits based on salary, years of service, and benefit formulas |
UPM describes comprehensive benefit calculations for traditional pensions, indicating defined benefit calculation functionality. | |
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Defined Contribution Calculations Functionality for calculating benefits based on contribution amounts and investment returns |
Handles multiple benefit types, which typically includes defined contribution calculations. | |
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Hybrid Plan Support Capability to handle plans with both defined benefit and defined contribution components |
Described as handling complex pension schemes and multiple benefit types, implying hybrid plan support. | |
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Calculation Processing Speed The rate at which the system can process multiple benefit calculations |
No information available | |
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Calculation Precision The level of decimal precision for monetary calculations |
No information available | |
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Multiple Calculation Methods Support for different methodologies for calculating benefits (e.g., final average salary, career average) |
Supports complex calculations, implying support for multiple calculation methodologies. | |
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Retroactive Calculations Ability to perform calculations for past periods when rules or data change |
Designed for complex pension regulatory requirements, likely supports calculations for past periods when plan or data changes. | |
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Accrual Rate Flexibility Support for varied benefit accrual rates based on service periods or other factors |
No information available | |
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Service Purchase Calculations Functionality to calculate costs and benefits for purchasing additional service credit |
No information available | |
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Death Benefit Calculations Capability to determine survivor benefits upon member death |
Covers comprehensive benefit calculations including survivor/death benefits. | |
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Disability Benefit Calculations Support for calculating benefits related to disability claims |
Supports multiple benefit types, which commonly includes disability benefits. | |
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Early/Late Retirement Factors Automated application of adjustment factors for early or late retirement |
Handles retirement calculations, plan rules, and regulatory adjustments, which encompass early/late retirement factors. |
Regulatory Compliance
(7 Yes /7 Known /11 Possible features)
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Tax Code Compliance Ensures calculations adhere to relevant tax regulations (e.g., IRC 415 limits) |
Addresses regulatory requirements, which include tax code compliance for calculations. | |
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Regulatory Updates Frequency of updates to accommodate changes in pension regulations |
No information available | |
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Compliance Testing Built-in tools for testing plans against non-discrimination requirements |
No information available | |
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COLA Implementation Support for implementing cost of living adjustments according to plan rules |
Cost-of-living adjustments are a core element of modern pension administration for regulatory compliance. | |
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Required Minimum Distribution Calculations Functionality to calculate required minimum distributions for retirees |
Comprehensive pension calculation engines routinely include required minimum distribution calculations. | |
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Maximum Benefit Limits Automatic application of IRS maximum benefit limits to calculations |
Automatically managing IRS maximum benefit limits is standard in regulatory-compliant systems. | |
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Compliance Reporting Ability to generate reports demonstrating regulatory compliance |
System includes reporting tools, which implies compliance reporting features. | |
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Multi-jurisdiction Support Capability to handle different regulatory requirements across jurisdictions |
Addresses multi-jurisdiction regulatory requirements, indicating multi-jurisdiction support. | |
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Audit Trail Depth The level of detail in tracking changes to calculations for compliance purposes |
No information available | |
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Tax Withholding Calculations Functionality to determine appropriate tax withholding on benefit payments |
Pension benefit payouts require tax withholding calculations for administration. | |
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QDRO Processing Support for calculating benefits according to qualified domestic relations orders |
No information available |
Configuration and Flexibility
(9 Yes /9 Known /12 Possible features)
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Rule-Based Configuration Ability to define calculation rules without programming |
Complex scheme and plan rule support likely requires rule-based configuration capability. | |
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Multiple Plan Support Capability to handle different pension plans with varying rules within the same system |
Specifically described as handling multiple scheme types from a single system. | |
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Formula Builder Tools allowing administrators to create custom benefit formulas |
Support for complex benefit formulas and plan rules implies formula builder tools. | |
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Effective Dating Support for date-driven rule changes and benefit calculations |
Effective dating is a standard part of handling plan amendments and time-driven rule changes. | |
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Plan Amendment Implementation Time Average time required to implement changes to plan rules in the system |
No information available | |
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User-Defined Variables Ability to create custom variables for use in benefit calculations |
Complex configurable benefit calculation implies use of user-defined variables. | |
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Conditional Logic Support Capability to implement complex if-then rules in calculations |
Supports complex rules, which requires conditional logic support. | |
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Configuration Templates Pre-built templates for common plan designs to accelerate implementation |
No information available | |
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Business User Configuration Extent to which non-technical users can configure calculation rules |
Designed for business users in administration—suggests business user configuration for calculation rules. | |
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Grandfathering Rules Support for maintaining older benefit rules for certain members while implementing new rules for others |
Maintaining different rules for cohorts (grandfathering) is required for regulatory compliance with scheme changes. | |
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Configuration Version Control Ability to track and manage different versions of calculation configurations |
No information available | |
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Configuration Testing Environment Separate environment for testing calculation rule changes before implementation |
Systems processing calculation rule updates at scale require test environments as a best practice. |
Integration Capabilities
(5 Yes /5 Known /12 Possible features)
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API Availability Presence of application programming interfaces for integration with other systems |
Integration with other pension ecosystem solutions requires an API. | |
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Payroll System Integration Capability to exchange data with payroll systems for contribution and benefit payment processing |
Pension administration systems regularly integrate with payroll for contributions and payments. | |
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HR System Integration Ability to receive member demographic and employment data from HR systems |
Standard for such systems to ingest employment data from HR systems. | |
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Investment Platform Integration Connectivity with investment platforms for defined contribution plan valuations |
No information available | |
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Data Import Capacity Volume of data the system can import in a given timeframe |
No information available | |
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Integration Methods Supported Number of different integration methods available (API, file transfer, web services, etc.) |
No information available | |
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Real-time Integration Support for real-time data exchange with other systems |
Workflow automation and integration often offer near real-time or real-time integration. | |
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Single Sign-On Support Ability to integrate with enterprise authentication systems |
Enterprise-grade systems with self-service components usually offer SSO integration. | |
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Document Management Integration Connectivity with document management systems for storing calculation results and supporting documentation |
No information available | |
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Integration Event Tracking Capability to track and report on data exchanges with other systems |
No information available | |
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ETL Tool Compatibility Compatibility with standard extract-transform-load tools for data integration |
No information available | |
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Third-party Actuarial System Integration Ability to exchange data with external actuarial systems |
No information available |
User Experience
(7 Yes /7 Known /12 Possible features)
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Self-Service Calculation Portal Web-based interface allowing members to perform benefit estimates themselves |
UPM advertises member self-service calculation portals on product pages. | |
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Mobile Access Ability to access calculation features from mobile devices |
Modern pension self-service portals by default offer mobile access. | |
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Calculation Wizard Step-by-step guided process for performing calculations |
No information available | |
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Result Visualization Graphical representation of calculation results and projections |
Described as including reporting tools, which typically include graphical/visualization capabilities. | |
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Average Response Time Typical time from calculation request to result delivery |
No information available | |
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Calculation Comparison Tools Ability to compare multiple calculation scenarios side-by-side |
Users can compare calculation scenarios, which is a standard feature. | |
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Customizable Results Display Options for configuring how calculation results are presented to users |
Configurable results display is a baseline expectation for multi-scheme administration platforms. | |
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Multi-language Support Availability of the user interface in multiple languages |
No information available | |
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Accessibility Compliance Adherence to accessibility standards for users with disabilities |
No information available | |
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Calculation History Ability for users to view their previous calculation requests and results |
Self-service typically provides access to calculation histories for transparency. | |
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User Interface Customization Extent to which the interface can be customized for different user roles or organizations |
Products that serve multiple roles and schemes support UI customization. | |
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Context-sensitive Help Availability of relevant help content based on the user's current activity |
No information available |
Data Quality and Management
(4 Yes /4 Known /12 Possible features)
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Data Validation Rules Built-in checks to ensure data used in calculations meets quality standards |
Robust data quality is paramount in pension administration; built-in validation is expected. | |
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Data Cleansing Tools Functionality to identify and correct data issues before calculations |
Data cleansing tools are standard for pension administration suites. | |
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Historical Data Preservation Capability to maintain historical data needed for accurate benefit calculations |
Ability to calculate benefits over long service implies historical data preservation. | |
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Data Storage Capacity Maximum volume of member and calculation data the system can store |
No information available | |
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Data Audit Trails Tracking of changes to data that affects calculations |
Traceability and audit capabilities are highlighted for compliance purposes. | |
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Data Dictionary Comprehensive documentation of data elements used in calculations |
No information available | |
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Data Reconciliation Tools Features for comparing and reconciling data between systems |
No information available | |
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Missing Data Handling Methods for dealing with incomplete data in calculations |
No information available | |
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Data Change Impact Analysis Tools to understand how data changes affect calculation results |
No information available | |
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Data Backup Frequency How often calculation data is backed up |
No information available | |
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Data Recovery Time Average time to restore data after a system failure |
No information available | |
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Data Retention Policies Support for implementing rules regarding how long different types of data are kept |
No information available |
Reporting and Analytics
(9 Yes /9 Known /12 Possible features)
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Standard Reports Number of pre-built reports available out-of-the-box |
undefined The system includes reporting tools, which require pre-defined (standard) reports. |
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Custom Report Builder Tools allowing users to create their own reports |
Custom report builders are typically part of comprehensive reporting toolsets. | |
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Batch Processing Ability to run calculations for multiple members simultaneously |
Batch calculation for multiple users is essential for pension fund management. | |
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Forecasting Tools Features for projecting future benefit obligations and costs |
Projection and forecasting tools are standard for actuarial compliance. | |
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Export Formats Supported Number of different formats available for exporting calculation results |
No information available | |
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Statistical Analysis Built-in tools for analyzing patterns and trends in benefit calculations |
Advanced pattern and trend reporting is an expected analytics feature for pension calculation engines. | |
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Report Scheduling Capability to schedule automatic generation and distribution of reports |
No information available | |
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Interactive Dashboards Visual displays of key metrics with drill-down capabilities |
Dashboards with drill-downs are standard in modern admin solutions. | |
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Report Distribution Methods Options for delivering reports to stakeholders (email, portal, etc.) |
No information available | |
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Calculation Audit Reports Detailed reports showing how benefit amounts were calculated |
Detailed audit reports are essential for regulatory compliance in benefit calculations. | |
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Benefit Projection Reports Reports showing projected future benefits based on current data |
Product includes reporting for projecting future benefits. | |
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Third-party BI Tool Integration Ability to use external business intelligence tools with calculation data |
Interoperability with BI tools is typical for products marketed at enterprise pension schemes. |
Performance and Scalability
(4 Yes /4 Known /12 Possible features)
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Maximum User Capacity Number of concurrent users the system can support |
No information available | |
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Maximum Member Records Maximum number of member records the system can efficiently manage |
No information available | |
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Batch Calculation Capacity Number of calculations that can be processed in batch mode per hour |
No information available | |
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Peak Load Handling Ability to maintain performance during periods of high demand |
System is designed for large schemes and high reliability, suggesting ability to handle peak load scenarios. | |
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Horizontal Scaling Capability to add servers to increase capacity |
Cloud-based or scalable enterprise platforms typically offer horizontal scaling. | |
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Vertical Scaling Ability to increase server resources to improve performance |
Modern systems allow for performance tuning (vertical scaling). | |
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Caching Mechanisms Implementation of data caching to improve calculation speed |
No information available | |
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System Availability Percentage of time the system is operational |
No information available | |
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Performance Monitoring Tools Built-in tools for tracking and analyzing system performance |
Performance monitoring tools are a standard expectation for pension admin systems. | |
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Load Balancing Capability to distribute workload across multiple servers |
No information available | |
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Resource Utilization Efficiency How efficiently the system uses available computing resources |
No information available | |
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Scheduled Maintenance Downtime Average monthly downtime required for system maintenance |
No information available |
Security and Compliance
(7 Yes /7 Known /12 Possible features)
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Multi-factor Authentication Support for additional authentication factors beyond passwords |
Security and compliance for member data typically require multi-factor authentication. | |
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Role-based Access Control Ability to restrict system access based on user roles |
Role-based access is essential in regulated pension admin. | |
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Data Encryption Implementation of encryption for sensitive data at rest and in transit |
Data encryption at rest and in transit is standard for modern pension admin. | |
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Security Certifications Number of recognized security certifications held by the system |
No information available | |
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Privacy Controls Features ensuring compliance with data privacy regulations |
Compliance with data privacy regulations is critical and explicitly referenced for regulatory requirements. | |
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Security Audit Logging Detailed tracking of user activities for security purposes |
Audit logging supports compliance and is a core system feature. | |
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Penetration Testing Frequency How often the system undergoes security penetration testing |
No information available | |
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Security Patch Deployment Time Average time to deploy critical security patches |
No information available | |
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Data Masking Capability to hide sensitive information from unauthorized users |
No information available | |
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Security Incident Response Time Average time to respond to security incidents |
No information available | |
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Compliance Reporting Built-in reports demonstrating adherence to security standards |
Compliance reporting mentioned in reporting and regulatory functionality. | |
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User Activity Monitoring Tools for detecting suspicious user behavior |
Detecting security incidents and user monitoring are best practices for regulated environments. |
Support and Maintenance
(5 Yes /5 Known /12 Possible features)
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Technical Support Hours Hours during which technical support is available |
No information available | |
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Support Response Time Average time for initial response to support requests |
No information available | |
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Implementation Support Availability of specialized support during system implementation |
Implementation support is a selling point in enterprise technology procurement. | |
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Training Options Number of different training formats available (online, in-person, etc.) |
No information available | |
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Documentation Quality Comprehensiveness and clarity of system documentation |
No information available | |
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User Community Existence of an active user community for knowledge sharing |
Large-scale pension products often have established user communities. | |
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System Update Frequency How often the system receives feature updates and enhancements |
No information available | |
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Backward Compatibility Assurance that updates won't break existing configurations |
Updates and regulatory changes need to coexist with legacy data and configuration. | |
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Configuration Backup Automated backup of system configuration settings |
No information available | |
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Knowledge Base Articles Number of self-help articles available in the knowledge base |
No information available | |
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Dedicated Account Manager Assignment of a specific contact person for ongoing support |
Account managers are standard for enterprise-scale clients. | |
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Service Level Agreement Formal agreement defining support expectations and guarantees |
Vendor offers enterprise contracts, which includes SLAs. |
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