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A comprehensive pension administration solution that handles benefit calculations, payment processing, employer reporting, member self-service, workflow automation, and document management. Supports both DB and DC plans with treasury integration for fund management.
Software that manages participant records, benefit calculations, and regulatory compliance for corporate pension plans.
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Member Record Creation Ability to create and store individual pension participant profiles. |
Neospin's core functionality includes the creation and management of participant/member records, as described in both its product documentation and website. | |
Data Validation Rules Enforcement of data integrity through required fields and format checks. |
Industry-standard data validation enforced in solutions targeting pension administration. Sagitec's documentation references validation controls. | |
Bulk Data Upload Allows upload of multiple participant records via files (e.g., CSV, Excel). |
Product emphasizes support for bulk uploads, including contribution and member data from employer payroll files. | |
Data Change Audit Trail Logs of all edits, deletions, and creations of records. |
Audit trails are a required feature for regulatory compliance in the pension industry. Vendor materials highlight tracking for all changes and workflows. | |
Document Storage Capability to attach and store participant documents (IDs, forms). |
Document management is a specifically advertised functionality, allowing storage and retrieval of member forms, IDs, and other attachments. | |
Data Encryption at Rest Participant data is encrypted on storage media. |
Sagitec and Neospin state they provide encryption at rest for all sensitive pension data. | |
Automated Duplicate Detection Automatic identification and alert for duplicate records. |
Duplicate detection and remediation referenced in operational documentation for ensuring data quality. | |
Flexible Data Fields Customizable fields for additional participant data. |
Marketing and technical sheets mention flexible and extensible data fields to accommodate various plan and reporting needs. | |
Self-Service Portal Participants can access and update their own information. |
Member self-service portal is strongly advertised, allowing participants to update personal data, view benefits, etc. | |
Annual Statement Generation Automatically generate and distribute annual account summaries. |
Annual and ad hoc statement generation is a standard feature in product description and case studies. | |
Data Export/Import Ability to export and import participant data in multiple formats. |
Supports import/export in standard formats. Confirmed by product guides and RFP documentation. | |
Data Retention Policy Support Implement configured rules for retention and deletion of records. |
Retention policies are built-in for compliance with pension recordkeeping regulations. |
Defined Benefit Plan Support System supports calculation of defined benefit (DB) pensions. |
Specifically supports complex defined benefit plan rules, calculations, and actuarial logic. | |
Defined Contribution Plan Support System supports tracking and calculation of defined contribution (DC) plans. |
Defined contribution support included as a core offering. All major plan types covered. | |
Projection Tools Allows users to model future benefits under various scenarios. |
Scenario modeling and 'what if' projections are referenced in self-service portals and back office tools. | |
Early Retirement Factors Calculates early or late retirement benefits according to plan rules. |
Handles early and late retirement calculations with plan-specific factor tables—shown in plan rules configuration. | |
Multiple Formula Support Handles various calculation formulas for different groups or plans. |
Multiple formula handling for different employers, tiers, and groups is often highlighted during sales demos. | |
Supplementary Benefit Support Calculates optional credits, top-ups, or annuity add-ons. |
Capabilities for optional credit, annuity add-ons, and supplements evident in system configs and case studies. | |
Benefits Estimator for Participants Self-service benefit estimation tool for participants. |
Self-service benefit estimator available to members online. | |
Multi-Currency Calculations Performs calculations in various currencies as required. |
Multi-currency supported for international/multi-jurisdiction funds as described for global clients. | |
Recalculation Triggers Automatic recalculation when relevant data changes (e.g., salary updates). |
Recalculation of benefits on data change supported in admin tools and workflows. | |
What-if Analysis Runs multiple scenarios to forecast benefit outcomes. |
What-if analysis is available for both members and system users per documentation. | |
Speed of Calculation Time taken to perform a standard benefit calculation. |
No information available |
Automated Regulatory Updates Regular updates to rules/logic reflecting new or updated regulations. |
Automated regulatory/legislative updates are cited, with configuration workbenches for rule changes. | |
Statutory Report Generation Generation of legally required reports (e.g., 5500, SFAS disclosures). |
Vendor touts automated regulatory and statutory report production, including 5500, SFAS, etc. | |
Electronic Filing Integration Ability to file reports electronically with regulators. |
Electronic regulatory report filing support included for US and international jurisdictions. | |
Tax Calculation Engine Accurate handling of taxes on contributions and disbursements. |
Handles tax calculations on contribution/disbursement per country/jurisdiction. | |
Compliance Alerts Notifies staff when regulatory deadlines or data discrepancies occur. |
Compliance alerts and notices are part of workflow and notification framework. | |
Audit Trail for Compliance Actions Records all compliance-related actions and changes. |
Audit trails extend to compliance and reporting functions by design. | |
Documented Regulation Mapping Clear mapping between system controls and legal requirements. |
No information available | |
Plan Document Management Stores historical and current plan documents for reference. |
Stores all plan documents and amendments. Stressed in operational case studies and demos. | |
Role-based Data Controls Manages who can access, modify, or report on sensitive data. |
Role-based access control and data controls are native to meet privacy and compliance. | |
Time to Generate Standard Report Typical time to run and export a regulatory report. |
No information available |
Automated Payment Scheduling Ability to set up recurring and one-time payments. |
Automated payment scheduling for recurring (pension payroll) and ad hoc payments by workflow design. | |
Direct Deposit Integration Transfers funds directly to participant bank accounts. |
Payments to participant bank accounts (ACH, EFT) mentioned as a key feature. | |
Check Printing Capability Generates and prints paper checks for disbursement. |
Specifically can print and generate paper checks for participants not using direct deposit. | |
Multi-batch Processing Handles multiple payment batches concurrently. |
Supports processing multiple payment batches in parallel for payroll and lump sum events. | |
Payment Status Tracking Monitors payment statuses and failures. |
System monitors all payment statuses, with reporting for successful and failed transactions. | |
Tax Withholding Calculations Automatic deduction and remittance of taxes. |
Tax withholding and reporting for disbursements is a required and documented feature. | |
Payment Notification Emails Notifies recipients of incoming payments or issues. |
Email payment notifications for participants/stakeholders included as an out-of-the-box feature. | |
Suspense Account Handling Manages undeliverable payments & remediates issues. |
Suspense account and remediation processing referenced in payment and treasury sections. | |
Disbursement Approval Workflow Multi-level approval before releasing payments. |
Multi-level approval for payment disbursements is standard in workflow engine. | |
Manual Payment Override Allows authorized users to override or reissue payments. |
Manual override/reissue procedures available to authorized users. | |
Maximum Batches per Day Number of payment batches handled in a day. |
No information available |
Custodian Integration Connects directly to asset custodian banks/platforms. |
Integration with custodians and centralized treasury/bank systems is repeated throughout vendor docs. | |
Automated NAV Updates Fetches net asset values and updates position valuations automatically. |
Automatically pulls net asset values/positions for investment-linked plans. | |
Portfolio Allocation Engine Allows assignment and rebalancing of participant investments. |
Portfolio allocation engine for participants and plan sponsors detailed in product overview. | |
Investment Switching Support Supports participants moving funds between investment options. |
Allows fund/investment switching as required by DC plan regulations. | |
Performance Reporting Provides detailed investment return and risk analytics. |
Investment performance, risk, and return analytics are included in standard reporting suite. | |
Trade Order Routing Routes contribution and withdrawal orders to investment platforms. |
Contribution/withdrawal routing to investment and treasury platforms built in. | |
Real-Time Data Feeds Displays up-to-date investment valuations. |
Real-time investment valuations and data feeds stated as available for plan admin dashboards. | |
Automatic Dividend Reinvestment Reinvests dividends/distributions automatically. |
Dividend reinvestment can be setup for plans/options supporting it. | |
Multi-Asset Class Support Manages equity, fixed income, cash, and alternative allocations. |
Equity, fixed income, cash, and alternatives asset classes supported by the platform. | |
ESG/Custom Filters Allows filtering or tagging for responsible investment mandates. |
No information available | |
Max Allocation Options Supported Number of investment options the platform can handle. |
No information available |
Data Export for Actuarial Valuations Standard interface to export required data for actuaries. |
Product offers standard export for actuarial valuation use (data files, report files). | |
Mortality Table Libraries Built-in or customizable mortality and demographic tables. |
Mortality and demographic table libraries supported (US and global). | |
Assumption Management Tools Manage and update economic/demographic assumptions. |
Assumption management for economic and demographic rules available in admin/UI. | |
Internal Valuation Engine Calculates liabilities and required contributions internally. |
Per documentation, platform includes its own valuation/actuarial engine. | |
Scenario Stress Testing Run ‘what if’ scenarios against actuarial assumptions. |
Scenario stress testing and actuarial 'what-if' simulation mentioned in analytics/reports. | |
Funding Ratio Calculation Calculates and displays funded status of the plan. |
Funding ratio and plan health status calculation available for sponsors and actuaries. | |
Validation vs. Actuarial Reports Analytics to reconcile internal and actuarial outputs. |
System tools include reconciliation and validation against actuarial/external reports. | |
GASB/IFRS/US GAAP Support Compliant with major pension valuation reporting standards. |
Supports global accounting/reporting standards per product guide (GASB, IFRS, US GAAP). | |
Valuation History Storage Archive of historical valuations and assumptions. |
Historical assumptions and valuation results are stored and accessible. | |
Max Supported Actuarial Scenarios Number of assumption scenarios that can be supported in modeling. |
No information available |
Custom Workflow Designer Visual or logic-based workflows for business processes. |
Custom workflow and process design tools included for case handling, payment, and document flows. | |
Case Tracking Assign, track, and escalate participant cases or requests. |
Tracks cases/requests throughout their lifecycle. | |
Alerts & Notifications Sends real-time alerts on workflow events and deadlines. |
Alerts on deadlines, events, and workflow actions included in platform. | |
SLA Monitoring Tracks and enforces service level agreements for request fulfillment. |
Tracks SLA performance on workflow/case processing. | |
Document Workflow Integrates document approval, review, and archival. |
Document workflow (approval, review, archive) supported and configurable. | |
Task Assignment Rules Route cases or tasks to specific teams or users automatically. |
Routes tasks and cases automatically according to configurable logic. | |
Role-Based Access Control Workflow and tasks access restricted by user roles. |
Role-based access control for workflow/case visibility and actions. | |
Process Analytics Metrics and analytics on workflow efficiency and processing times. |
Process analytics and reporting provided through dashboards and scheduled reports. | |
Parallel & Sequential Processes Supports multiple process routing methods. |
Can handle both parallel and sequential process flows—documented in admin interface. | |
Average Case Resolution Time Mean time to handle a standard participant case. |
No information available |
Multi-factor Authentication Requires an additional verification step for user login. |
Multi-factor authentication is available for user and admin logins per security documentation. | |
Single Sign-on (SSO) Support Integrates with corporate SSO solutions (e.g., Okta, Azure AD). |
Single sign-on with SAML/SSO platforms like Okta/Azure AD confirmed by implementation guides. | |
Granular Permission Management Highly specific permissions for user roles and groups. |
Granular permission settings are configurable at multiple levels, as stated in technical docs. | |
Audit Logs and Monitoring Comprehensive logging of logins, actions, and data changes. |
Audit logs comprehensively cover user activity and system changes. | |
Data Encryption in Transit Encrypts all data exchanged with the system. |
All data in transit encrypted via HTTPS/TLS as a minimum. | |
Intrusion Detection Integration Connects to SIEM and intrusion detection/prevention tools. |
Can integrate with external SIEM and intrusion detection systems. | |
Field-level Security Can mask or hide sensitive personal information. |
Field-level security and masking of sensitive fields available in participant and admin views. | |
Automated Session Timeout Sessions end automatically after a period of inactivity. |
Session timeout policies can be configured to end sessions on inactivity. | |
IP Whitelisting/Blacklisting Restricts or blocks access by IP address. |
Can restrict or whitelist IPs for sensitive admin access; referenced in product security docs. | |
Security Certification Compliance Certified against SOC 2, ISO 27001, etc. |
Product is SOC 2 certified and operates in ISO 27001 compliant environments per website. | |
Password Policy Enforcement Enforces complexity, rotation, and reuse controls. |
Password policy controls include complexity, length, and expiry. |
API Availability Supports REST/SOAP APIs for real-time system interaction. |
REST APIs offered for most integration touchpoints, confirmed by integration documentation. | |
Standard Data Formats Uses XML, JSON, CSV for data import/export and interoperability. |
Standard data import/export formats (XML, CSV, JSON) listed in technical specs. | |
Payroll System Integration Imports salary/contribution data from payroll systems. |
System integrates with payroll providers to import contribution/salary data. | |
Active Directory Integration Synchronizes users and groups with directory services. |
Active Directory and directory service integration supported. | |
HRIS Integration Interacts with human resources information systems. |
HRIS system integration is available, as referenced in client deployment case studies. | |
Batch File Processing Handles scheduled upload/download of files. |
Batch/scheduled file processing supported, especially for employer/contribution uploads. | |
Webhooks/Real-time Event Triggering Publishes system events to outside applications. |
Webhooks/event API available for real-time integration. | |
Bank Integration Direct integration for fund transfer and confirmation. |
Direct integration with banks for payment/confirmation is a standard Neospin capability. | |
Legacy System Data Migration Assisted migration and validation of historical records. |
System includes assisted migration for legacy platform conversion and data validation. | |
Number of Supported Integrations Total unique, supported integration endpoints. |
No information available |
Custom Report Builder Users can build custom reports from system data. |
Custom/ad hoc report builder highlighted in user training and product documentation. | |
Interactive Dashboards Visual, interactive dashboards with drilldowns. |
Interactive dashboards with filtering and drill-downs visible in product demos. | |
Trend Analysis Identifies patterns and trends in plan participation, funding, etc. |
Trend analysis and time series reports referenced in analytics suite. | |
Scheduled Report Distribution Automatic report distribution to stakeholders. |
Reports can be scheduled for automatic distribution to plan sponsors and administrators. | |
KPI Tracking Automated calculation and monitoring of key performance indicators. |
KPI calculation and tracking is described in dashboard/analytics materials. | |
Predictive Analytics Forecasts cash flows, demographics, or risk factors. |
Predictive analytics for member behavior, cash flow and risk available for admin/research users. | |
Data Visualization Tools Charts, graphs, and other visualization formats. |
Data visualization (graphs, charts) embedded in reporting suite. | |
Export to BI Platforms Compatibility with Power BI, Tableau, etc. |
Exports compatible with Power BI, Tableau, and similar BI tools. | |
Time to Generate Dashboard Average time to build and load a dashboard. |
No information available |
Responsive Web Design Accessible and usable on desktop, tablet, and mobile devices. |
Interface is web-based and supports various form factors (desktop, tablet, mobile). | |
Contextual Help Help or tooltips provided throughout the UI. |
Contextual help, tooltips, and guides available in the platform UI. | |
Multi-language Support System can operate in multiple user-selectable languages. |
System supports display and forms in multiple languages to accommodate global clients. | |
Accessibility Compliance Compliant with WCAG/ADA accessibility standards. |
Accessibility standards (WCAG/ADA) compliance referenced in technical detail. | |
User Training Resources Access to guides, videos, and documentation. |
User training resources (guides, videos) made available to clients. | |
Service Desk Integration Integrated or linked to IT support ticketing systems. |
System integrates or can be linked with service desk/ticket platforms for support. | |
Knowledge Base Online, searchable repository of FAQs and solutions. |
Online knowledge base and FAQ available for end users and admins. | |
In-app Guidance Step-by-step walk-throughs for processes. |
In-app process setup and guidance supported for common workflows. | |
System Uptime SLA Guaranteed system availability. |
No information available | |
Average Response Time for Support Time to first response from support for user queries. |
No information available |
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