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Conga Composer from Conga
Document generation, template management, automated workflows, contract management, e-signature capabilities, and compliance tracking for financial services organizations.
Product analysis by function
Document Management Systems for Wealth Management
Secure platforms for storing, organizing, and retrieving client financial documents, legal agreements, account applications, and compliance records with version control and audit trails.
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Security and Compliance
(8 Yes /8 Known /10 Possible features)
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Data Encryption All documents and data are encrypted both in transit and at rest to ensure confidentiality and compliance. |
Conga documentation indicates all data is encrypted in transit and at rest to support compliance requirements for financial services. | |
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Role-based Access Control Ability to set granular permissions based on user roles (e.g., advisor, client, admin). |
Role-based access control is standard in Conga's permission and sharing workflows, supporting segregation by user roles. | |
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Multi-Factor Authentication (MFA) Provides an extra layer of authentication security for user logins. |
Multi-factor authentication is listed as supported for Conga contracts and Composer, especially for enterprise and regulated environments. | |
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Audit Trails Complete logs of document access, changes, downloads, and shares for legal and compliance purposes. |
Conga provides extensive audit trails for document activities (generation, signature, access, approvals) to meet compliance needs. | |
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Regulatory Compliance Certifications Adherence to standards such as SEC, FINRA, GDPR, or other required regulatory frameworks. |
Conga advertises compliance with regulatory frameworks (e.g., GDPR, SEC, FINRA) and regularly pursues certification. | |
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Data Retention Policies Automated enforcement of document retention and deletion policies to meet compliance standards. |
Automated document retention policies are configurable within Conga to support compliance with data retention regulations. | |
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Legal Hold Capability Ability to preserve documents for legal discovery without alteration or deletion. |
No information available | |
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Secure External Sharing Controlled and secure sharing of documents with external parties, such as clients or legal teams. |
Conga supports secure external sharing using secure links and permission management, as part of contract and workflow features. | |
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Watermarking Option to automatically add watermarks to documents for tracking and leakage prevention. |
Watermarking options are available in document templates as a standard Conga document security feature. | |
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Intrusion Detection Ability to monitor and detect suspicious or unauthorized access attempts. |
No information available |
Document Organization and Search
(6 Yes /6 Known /10 Possible features)
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Custom Folder Structures Allows for creation and management of folders and subfolders tailored to workflow needs. |
Conga allows custom folder structures within its document management system. | |
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Advanced Search Full-text and metadata search capabilities for rapid document retrieval. |
Advanced search, including metadata and content, supported in Conga document generation modules. | |
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Tagging and Metadata Ability to assign and manage tags or metadata to organize documents by client, document type, or workflow stage. |
Supports tagging, custom metadata, and extensive categorization for documents. | |
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Optical Character Recognition (OCR) Enables searching and indexing of scanned or image-based documents. |
Conga provides OCR capabilities for ingesting and indexing scanned and image-based documents. | |
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Saved Search Queries Allows users to save frequently used search criteria for quick access. |
No information available | |
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Bulk Document Import Supports batch uploading or ingestion of multiple documents at once. |
Supports bulk import for document generation, contract ingestion, and workflows. | |
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Versioning Tracks and stores multiple versions of a document with easy rollback. |
Document versioning is included, with rollback options and complete revision history. | |
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Document Linking Link related documents together for easier navigation (e.g., account opening forms and supporting IDs). |
No information available | |
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Favorites/Shortcuts Option for users to pin or favorite frequently accessed documents or folders. |
No information available | |
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Indexing Speed Speed with which new documents are indexed and made searchable. |
No information available |
Collaboration and Workflow
(8 Yes /8 Known /10 Possible features)
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Check-in/Check-out Prevents document editing conflicts by locking files when in use. |
Document check-in/check-out to prevent editing conflicts is standard in the Conga environment. | |
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Comments and Annotations Allows users to leave internal comments and annotations on documents. |
Supports comments and annotations within collaborative workflow modules. | |
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Approval Workflows Customizable workflows for document review and approval (e.g., compliance sign-offs). |
Customizable approval workflows are a core feature for compliance and contract review. | |
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Task Assignment Ability to assign follow-up tasks linked to specific documents. |
No information available | |
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Notification System Automatic alerts for document updates, approvals, reviews, or deadlines. |
Conga notifies users of document updates, signature requests, and workflow changes via notifications/email. | |
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Shared Document Spaces Secure shared folders or spaces for team or client collaboration. |
Shared document spaces and folders are available for team and client collaboration. | |
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Delegation Permissions Allow temporary delegated access for other team members in cases like advisor absence. |
No information available | |
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Simultaneous Editing Support for multiple users editing certain document types at the same time. |
Conga supports document collaboration with simultaneous editing depending on file type (e.g., Word via Office integration). | |
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Redlining/Track Changes Ability to track changes, edits, and suggestions within documents. |
Track changes/redlining supported via integrations with MS Word and contract management modules. | |
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Document Routing Rules Automated routing of documents to the right individuals based on predefined rules. |
Automated document routing rules configurable for workflow automation. |
Integration Capabilities
(7 Yes /7 Known /10 Possible features)
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CRM Integration Direct integration with CRM systems (e.g., Salesforce, Redtail). |
Direct Salesforce integration (CRM) is a flagship Conga feature. | |
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Portfolio Management Software (PMS) Integration Ability to link documents with portfolios and account information in PMS. |
No information available | |
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eSignature Providers Built-in integration with electronic signature platforms (e.g., DocuSign, Adobe Sign). |
Supports e-signature collection and integration with DocuSign, Adobe Sign (direct and embedded). | |
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Document Export/Import APIs Availability of APIs for importing and exporting documents across platforms. |
APIs available for import/export of documents to external platforms (i.e. REST APIs). | |
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Calendar and Email Integration Ability to link document workflows to email/calendar events (e.g., compliance review reminders). |
Calendar/email integration present for workflow reminders, deadlines. | |
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Secure File Transfer Protocols Support for SFTP, FTPS, or similar protocols for automated file exchanges. |
No information available | |
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Custom Integration Capability Support for custom integrations with proprietary or less-common platforms through APIs or middleware. |
Custom API and middleware support for proprietary/bespoke integration. | |
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Data Sync Frequency How often the system synchronizes data with connected platforms. |
No information available | |
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Single Sign-On (SSO) Supports identity management via SSO providers like Okta or Microsoft Active Directory. |
Single Sign-On (SSO) support is available via SAML, Okta, Microsoft AD, etc. | |
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Mobile App Integration Seamless document access and management through companion mobile applications. |
Dedicated mobile apps and mobile browser access supported for document workflows. |
Client Portal and Access
(7 Yes /7 Known /10 Possible features)
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Customizable Client Portal White-labeled, branded portal for client document interactions. |
White-labeled client portals are available, supporting custom branding. | |
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Self-Service Upload Clients can securely upload required documents directly to their advisor. |
Clients can upload documents directly using secure self-service features. | |
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Real-Time Document Notifications Clients receive alerts when new documents are shared or action is required. |
Clients and users receive real-time alerts of new document activity. | |
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Document Expiration and Removal Auto-expire or remove documents from client view after a set period. |
No information available | |
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Client-Specific Access Rights Granular control over which documents each client can view or download. |
Configurable client- and user-specific access rights are a basic feature of Conga Composer. | |
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Secure Messaging Encrypted communication channel between client and advisor within the portal. |
No information available | |
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eSignature Collection Facilitates digital signing of agreements, forms, and disclosures. |
Conga’s eSignature collection feature enables clients to sign and complete agreements digitally. | |
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Portal Activity Logs Tracks all client activities in the portal for compliance. |
Portal logs and activity tracking for compliance reporting are present. | |
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Mobile Client Portal Optimized or app-based portal access for mobile devices. |
Mobile-first access and dedicated mobile portals included for clients. | |
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Multi-Language Support Provides the client interface in multiple languages to support diverse clientele. |
No information available |
Document Capture and Input
(4 Yes /4 Known /10 Possible features)
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Auto Document Ingestion Automatic import of documents from designated email addresses or folders. |
Automated ingestion from designated folders, inboxes, and integrated partner systems available via workflow automation. | |
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Bulk Scanning Support Enables capture of multiple paper documents via high-speed scanners. |
No information available | |
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Mobile Capture Capture and upload new documents via smartphone camera/app. |
Mobile capture and upload from device camera/app to the document repository is supported. | |
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Image Correction and Enhancement Automatic correction of skew, glare, or resolution in scanned documents. |
No information available | |
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Barcode/QR Code Recognition Automatic indexing and routing of documents by barcode or QR code. |
No information available | |
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Auto-Filing Rules Assigns incoming documents to the right folders and workflows based on document content or metadata. |
Auto-filing rules based on metadata/content configurable within Conga workflow tools. | |
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Scan to PDF/A Compliance Ensures scanned files meet PDF/A long-term archival standards. |
No information available | |
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Capture Speed How many pages per minute the system can reliably scan and process. |
No information available | |
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Data Extraction (Forms) Automatic extraction of key information from standard forms for indexing or workflow initiation. |
Automatic extraction of key fields from standardized forms available in contracts and workflow automation modules. | |
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Fax-to-Document Conversion Transforms inbound faxes into indexed digital documents. |
No information available |
Scalability and Performance
(4 Yes /4 Known /10 Possible features)
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Concurrent User Support Maximum number of users supported simultaneously without performance loss. |
No information available | |
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Document Storage Capacity Total amount of document data that can be stored per organization or deployment. |
No information available | |
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Upload/Download Speeds Average document upload and download speeds under standard conditions. |
No information available | |
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Number of Documents Supported Max number of documents system can index and manage efficiently. |
No information available | |
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Response Time Average system response time for common actions (search, open, save). |
No information available | |
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Automatic Load Balancing Ability to automatically distribute workload across servers for optimal performance. |
Automatic load balancing is available as part of Conga's enterprise cloud hosting. | |
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Multi-Tenancy Supports multiple independent advisor firms or branches on the same infrastructure. |
Multi-tenancy and segregated organization support is included for advisor firms, banks, etc. | |
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Resource Monitoring Built-in tracking and alerts for storage and system resource utilization. |
Monitors and alerts for storage and resource utilization available via admin dashboard. | |
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High Availability/Uptime Guarantees for system uptime and robust failover mechanisms. |
No information available | |
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Elastic Scalability System can seamlessly scale resources up or down based on demand. |
Elastic scalability: Conga is cloud-based with dynamic resource allocation for traffic spikes. |
Usability and User Experience
(8 Yes /8 Known /10 Possible features)
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Modern User Interface Clean, up-to-date design adhering to best UX/UI standards. |
Conga user interface follows modern UX/UI design principles. | |
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Customizable Dashboards Users can personalize layouts and widgets to suit their preferences. |
Customizable dashboards and widgets available in user homepages. | |
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Accessible Design (ADA/WCAG) Interface is accessible to users with disabilities, complying with accessibility standards. |
No information available | |
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Bulk Actions Allows manipulation (move, delete, tag, share) of multiple documents at once. |
Bulk actions (move, tag, delete, share) provided in document grid/list modules. | |
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Drag-and-Drop Upload Simple drag-and-drop capability for adding new documents. |
Drag-and-drop upload is supported for browser file uploads. | |
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User Onboarding Tutorials Guided help or tutorials for faster team ramp-up. |
User onboarding assistance and tutorials available for new deployments. | |
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In-app Support/Help Desk Contextual help, chat, or direct support embedded within the application. |
In-app support/help-desk and chat features are integrated for user assistance. | |
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Multi-device Compatibility Consistent experience across desktop, tablet, and mobile browsers. |
Designed for multi-device compatibility (desktop, tablet, mobile web, app). | |
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Favorite/Recent Documents Widget Quick access panels for recent or starred files. |
Favorites/recent document widgets available in customizable dashboards. | |
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User Feedback Collection Tools Built-in channels for users to provide feedback to administrators or vendors. |
No information available |
Reporting and Analytics
(9 Yes /9 Known /10 Possible features)
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Pre-built Reports Library of standard reports for activity, compliance, and usage. |
Multiple pre-built reports for activity, document status, compliance. | |
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Custom Report Builder Ability to configure custom analytics based on organization needs. |
Custom report builder allows configuration of analytics and report templates. | |
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Exportable Reports Download reports in various formats (CSV, PDF, XLSX) for further analysis. |
Reports exportable in CSV, PDF, Excel formats. | |
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Usage Analytics Tracks user engagement and platform adoption metrics. |
Usage analytics dashboards available for adoption and engagement tracking. | |
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Compliance Dashboard One-stop visual tracking of compliance events (e.g., missing signatures, overdue reviews). |
Centralized compliance dashboards track workflow or signature bottlenecks. | |
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Scheduled Report Delivery Automatically generates and emails reports on a defined schedule. |
Scheduled delivery of automated reports via email supported. | |
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Audit Trail Export Export full document audit logs for review or regulatory submission. |
Audit trails and export functions available for compliance/legal review. | |
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Real-time Analytics Refresh Rate Frequency with which analytics dashboards refresh data. |
No information available | |
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User Customizable Alerts Users/admins can configure alerts based on key report metrics. |
User-configurable alerts available for key performance and workflow metrics. | |
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Role-based Report Access Control which users or groups can access specific analytic or report types. |
Role- and group-based access control implemented for report visibility. |
Administration and Maintenance
(8 Yes /8 Known /10 Possible features)
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User Management Full administrative control over user accounts, groups, and permissions. |
User account, group, and permission control available to administrators. | |
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Automated Backups Regular, automated system and document backups for disaster recovery. |
Automated and scheduled backups included for disaster recovery. | |
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Access Logs and Reports Detailed logs of all administrator actions for auditability. |
All admin actions are logged and available for export/audit. | |
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System Health Dashboard Real-time monitoring of key system metrics (CPU, memory, storage, connectivity). |
System health dashboards monitor uptime, CPU/memory/storage. | |
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Update and Patch Management Automatic or manual deployment of software updates and security patches. |
Patches and updates deployed via automated and manual controls in the admin console. | |
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Customizable Policies and Templates Controls for setting company standard document templates, retention, and naming conventions. |
Document naming, retention, and approval templates are customizable for company needs. | |
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Delegated Admin Roles Ability to grant limited administrative rights to designated users. |
No information available | |
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API Key Management Tools for generating and managing secure access keys for integrations. |
API key management available in developer/admin controls for integrations. | |
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Bulk User Provisioning Efficient creation, updating, or disabling of multiple user accounts at once. |
Bulk user provisioning available via admin tools or API integrations. | |
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Automated License Usage Alerts Warns administrators before license or resource limits are exceeded. |
No information available |
Cost and Licensing Flexibility
(7 Yes /7 Known /10 Possible features)
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Tiered Pricing Multiple subscription or licensing tiers for different organization sizes. |
Tiered pricing published for enterprise, business, and individual teams. | |
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Usage-based Billing Option to pay based on actual storage, user, or transaction volume. |
Usage-based billing and add-on pricing available for specific modules. | |
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Monthly/Annual Payment Options Flexible invoice or contract length options. |
Monthly and annual billing cycles offered and documented. | |
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No Long-term Contracts Ability to terminate service without multi-year commitments. |
Short-term and contractless subscription options available; no long-term lock-in required. | |
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Transparent Fee Structure Clear, upfront disclosure of all fees and potential overage charges. |
Transparent fee schedules published; overage rules described in service agreements. | |
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Free Trial Availability Option to use the system with full or limited features before purchasing. |
Free trials are routinely available via the website. | |
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Unlimited Document/Storage Plans Option for flat-fee, unlimited storage if required. |
No information available | |
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Concurrent User Licensing Licensing based on peak number of concurrent users, not just total active accounts. |
No information available | |
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Add-on Module Pricing Ability to add new features or modules at additional cost as needs grow. |
Individual modules and add-ons can be purchased separately according to documentation. | |
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Nonprofit or Multi-entity Discounts Special pricing for large enterprises or networks of independent advisors. |
No information available |
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