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Sonata from Bravura Solutions
Comprehensive wealth management and fund administration platform with distribution management capabilities. Includes investor servicing, intermediary management, commission calculation, and regulatory reporting.
Product analysis by function
Pension Administration Systems for Member Administration
Core systems that manage member records, contribution processing, benefit calculations, and payment disbursements. These platforms handle complex calculations based on plan rules, service years, and benefit formulas.
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Member Data Management
(11 Yes /11 Known /12 Possible features)
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Demographic Data Capture System can capture and maintain comprehensive member demographic information including name, contact details, date of birth, gender, etc. |
Industry sources and vendor documentation for Sonata confirm comprehensive capture of member demographic info including name, contact, DOB, gender, etc. | |
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Employment History Tracking Ability to maintain complete employment records including start dates, end dates, breaks in service, and multiple employment periods |
Sonata provides full member and employer work histories as referenced in Bravura's product overviews. | |
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Beneficiary Management Support for designating, updating and maintaining multiple beneficiaries with different allocation percentages |
Beneficiary management, multiple beneficiaries, and allocation are standard in Sonata's member servicing tools. | |
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Dependent Tracking Ability to record and track member dependents and their eligibility status |
Dependent and eligibility tracking is referenced under investor/member relationship management. | |
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Document Management Integrated storage and retrieval of member-related documents such as enrollment forms, beneficiary designations, etc. |
Sonata offers integrated document storage/retrieval, including for forms and member correspondence. | |
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Address History Maintains historical addresses and contact information with effective dates |
Maintaining a complete address/contact history with effective dates is offered as standard. | |
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Data Validation Rules Configurable validation rules to ensure data integrity and accuracy |
Supports configurable data validation rules as described in system configuration materials. | |
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Duplicate Member Detection Automated detection of potential duplicate member records |
Sonata includes duplicate member record detection algorithms as part of member data integrity tools. | |
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Member Status Tracking Tracks various member statuses (active, deferred, retired, deceased) with effective dates |
Tracks multiple member statuses and history (active, deferred, etc.), a common requirement for pension admin. | |
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Bulk Data Update Capability Ability to update multiple member records simultaneously |
Bulk update/imports are supported (see member administration documentation). | |
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Data Import/Export Tools for importing and exporting member data in various formats |
Comprehensive import/export of member data in multiple formats is a noted capability. | |
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Member Record Capacity Maximum number of member records the system can efficiently handle |
No information available |
Contribution Processing
(11 Yes /11 Known /12 Possible features)
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Multi-Source Contributions Ability to process contributions from multiple sources (employer, employee, third-party) |
Sonata supports contributions from multiple parties (employers, members, external sources). | |
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Contribution Rate Management Support for different contribution rates based on plan rules, member categories, or time periods |
Variable contribution rates are configurable by plan/member category. | |
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Contribution Limit Monitoring Automated tracking of annual contribution limits with alerts for potential exceeding of limits |
Includes automatic tracking of contribution limits and alerting. | |
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Arrears Management Tracking and management of missed contributions with interest calculations |
Arrears tracking (missed/lapsed contributions, including interest) is available. | |
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Contribution Reconciliation Tools to match expected contributions against received amounts and highlight discrepancies |
Automated reconciliation of expected vs. actual contributions is standard. | |
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Retroactive Contribution Processing Ability to process backdated contributions with appropriate interest adjustments |
Processing backdated contributions and interest calculations are supported. | |
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Automatic Contribution Allocation Automatic allocation of contributions to appropriate investment options based on member elections |
Automatic allocation of contributions per elections/investment choices is a standard feature. | |
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Contribution Processing Speed The volume of contribution transactions the system can process per hour |
No information available | |
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Batch Contribution Processing Support for processing contributions in batches from payroll or other systems |
Batch/bulk contribution processing is supported by Sonata's file import and payroll interfaces. | |
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Contribution History Maintains detailed history of all contribution transactions with audit trail |
Contribution audit/history available as standard reporting. | |
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Voluntary Contribution Management Support for additional voluntary contributions beyond mandatory rates |
Support for voluntary/on-top up contributions is referenced in materials. | |
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Employer Matching Rules Configurable rules for employer matching contributions |
Employer matching logic is configurable in plan rules. |
Benefit Calculations
(11 Yes /11 Known /13 Possible features)
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Multiple Benefit Formula Support Ability to configure and apply different benefit calculation formulas based on plan type, member category, or time period |
Multiple benefit formulae supported for different plan, category, period. | |
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Service Credit Calculations Accurate calculation of pensionable service including part-time adjustments, breaks in service, and purchased service |
Pensionable service, earned and purchased, can be calculated for multiple work patterns. | |
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Final Average Earnings Calculations Configurable rules for determining final average earnings over specified periods |
Final average earnings calculation rules are standard and configurable. | |
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Early/Late Retirement Adjustments Automated adjustments for early or late retirement based on actuarial factors |
Handles automated early/late retirement adjustments through actuarial or preset tables. | |
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Optional Form Calculations Calculation of benefit amounts under different payment options (e.g., joint and survivor, period certain) |
Supports optional payment forms (e.g., J&S, period certain), detailed in benefit calculations. | |
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Benefit Projections Tools for projecting future benefits based on various assumptions |
Benefit projections and what-if tools frequently referenced in marketing materials. | |
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Cost-of-Living Adjustments Support for automatic cost-of-living adjustments to benefits based on configurable rules |
Cost-of-living adjustment logic available for inflation-linked benefits. | |
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Maximum Benefit Limits Enforcement of statutory maximum benefit limits with appropriate adjustments |
Maximum statutory/regulatory benefit limits enforced within calculation engine. | |
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Disability Benefit Calculations Specialized calculations for disability retirement benefits |
Disability retirement benefits and calculations are part of feature set. | |
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Death Benefit Calculations Calculation of survivor benefits according to plan rules |
Death/survivor calculations in accordance with plan rules. | |
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Benefit Calculation Accuracy Precision of calculations to ensure accurate benefit amounts |
No information available | |
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Calculation Audit Trail Detailed record of calculation steps and inputs for audit purposes |
Calculation audit trail and transparency are referenced for compliance and auditability. | |
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Benefit Calculation Speed Time taken to process complex benefit calculations |
No information available |
Benefit Payments
(11 Yes /11 Known /12 Possible features)
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Multiple Payment Methods Support for various payment methods including direct deposit, check, and international transfers |
Multiple payment methods, including direct deposit, checks, and international, are accommodated. | |
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Payment Scheduling Configurable payment schedules (monthly, quarterly, annually, etc.) |
Supports flexible payment schedules as per plan/member choice. | |
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Tax Withholding Automated tax withholding calculations based on jurisdictional rules and member elections |
Automated tax calculations and withholding based on jurisdiction/member instructions. | |
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Lump Sum Payment Processing Support for one-time lump sum benefit payments with appropriate tax handling |
Lump sum benefit/withdrawal processing, including correct tax treatment, is covered. | |
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Payment History Tracking Comprehensive history of all payments made to members with search and reporting capabilities |
Comprehensive member payment history with search/reporting exposed. | |
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Bank Reconciliation Tools for reconciling payment records with bank transactions |
Reconciliation with bank/payment systems referenced in payments processing. | |
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Overpayment Recovery Management of benefit overpayments including detection and recovery processes |
Detection and recovery of overpayments via workflows is implemented. | |
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Payment Verification Automated verification procedures to confirm recipient eligibility before payment |
Pre-payment eligibility checks applied before benefits are paid. | |
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Third-Party Payments Support for directing portions of payments to third parties (e.g., insurance premiums, garnishments) |
Supports payments to third parties (e.g. garnishments, insurance, court orders). | |
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Payment Processing Capacity Maximum number of payments that can be processed in a single payment run |
No information available | |
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Payment Adjustment Tools Tools for making manual or automated adjustments to payment amounts |
Manual/automated adjustments of payments are described in administration functions. | |
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Payment Forms Generation Automated generation of payment advices, tax forms, and other payment-related documents |
Automated generation of advices, statements, and tax forms is standard in Sonata. |
Self-Service Portal
(10 Yes /10 Known /13 Possible features)
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Member Personal Information Updates Ability for members to update their contact information, beneficiaries, and other personal details |
Members can update their personal info, beneficiaries, and details via member portal. | |
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Benefit Estimator Tool Interactive tool allowing members to estimate future benefits under various scenarios |
Benefit estimator tools for members are mentioned as a differentiator for the solution. | |
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Document Upload/Download Capability for members to securely upload and download documents |
Members can upload/download documents securely through the portal. | |
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Statement Access Access to current and historical benefit statements online |
Online benefit statement access (current/historical) supported for members. | |
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Contribution History View Self-service access to view contribution history and details |
Contribution history available to members through self-service portal. | |
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Electronic Forms Submission Ability to complete and submit forms electronically with digital signature capability |
Electronic forms and digital signature capability described in portal features. | |
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Secure Messaging Secure communication channel between members and pension administrators |
Secure portal messaging with administrators referenced in Sonata product collateral. | |
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Mobile Device Compatibility Responsive design that works on various devices and screen sizes |
Designed as mobile/web responsive for compatibility with most devices. | |
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Employer Contribution Submission Portal for employers to submit contribution data and payments electronically |
Employers have dedicated submission portals for contributions and data upload. | |
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Retirement Application Processing Online tools for members to apply for retirement benefits |
Members can apply for benefits/retirement electronically as part of workflow. | |
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Portal Concurrent User Capacity Maximum number of simultaneous users the portal can support efficiently |
No information available | |
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Multi-Language Support Available languages in the self-service portal |
No information available | |
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Portal Uptime Percentage of time the portal is available and functioning correctly |
No information available |
Regulatory Compliance
(11 Yes /11 Known /12 Possible features)
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Regulatory Reporting Tools Built-in support for generating required regulatory reports |
Regulatory reporting automation is highlighted in Sonata's system features. | |
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Legislative Updates Regular system updates to reflect changes in pension legislation |
Updates for legislative changes provided as part of cloud/hosted service. | |
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Compliance Testing Automated testing for various compliance requirements such as non-discrimination testing |
Automatic compliance tests available for plans, e.g. non-discrimination. | |
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Required Minimum Distribution Tracking Monitoring and enforcement of required minimum distributions at appropriate ages |
RMD monitoring at requisite ages is standard in retirement processing. | |
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Tax Reporting Generation of tax forms and reports in compliance with tax authorities |
Automated tax reporting/forms (1099s, etc.) and compliance reporting included. | |
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Audit Trails Comprehensive audit trails for all system activities and changes |
Comprehensive audit trails for all key activities are built into platform. | |
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Data Retention Controls Tools for implementing data retention policies in compliance with regulations |
Data retention and destruction schedules can be configured for compliance. | |
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Multi-Jurisdiction Support Support for varying rules across different jurisdictions |
Jurisdictional variation (rules, taxes, benefits) supported. Marketed as multi-jurisdictional. | |
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Compliance Alert System Automated alerts for potential compliance issues or required actions |
Compliance alert functions (email, dashboard) included for regulatory deadlines/issues. | |
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GDPR/Privacy Compliance Features supporting data privacy regulations including right to be forgotten, data export, etc. |
Vendor supports GDPR and other privacy reg compliance (right to be forgotten, export, etc.). | |
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Regulatory Update Frequency Frequency of system updates to incorporate regulatory changes |
No information available | |
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Compliance Documentation Comprehensive documentation of system compliance features and controls |
Compliance and certification documentation available for system controls. |
Workflow and Process Management
(10 Yes /10 Known /12 Possible features)
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Configurable Workflows Ability to configure automated workflows for common pension administration processes |
Workflows (benefit claims, reviews) are configurable per organization. | |
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Task Assignment and Tracking Tools for assigning tasks to staff and tracking completion status |
Task assignment/tracking is included for admin team activities. | |
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Approval Hierarchies Configurable approval chains for transactions requiring multiple levels of review |
Approval chains/rule configuration supported in workflow module. | |
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SLA Monitoring Tracking of service level agreements with alerts for approaching deadlines |
SLA monitoring available, with dashboard alerts and reporting. | |
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Process Automation Automation of routine processes to reduce manual intervention |
Routine task/process automation is a designed feature. | |
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Exception Handling Structured processes for managing exceptions and special cases |
Exception workflows are supported for handling non-standard cases. | |
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Parallel Processing Support for concurrent processing of workflow steps where appropriate |
Parallel workflow handling for tasks/processes is described in technical overviews. | |
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Workload Balancing Tools for distributing work evenly among staff members |
Work assignment/load balancing capabilities available for admin teams. | |
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Process Analytics Metrics and analytics on process efficiency and bottlenecks |
Process analytics/metrics reporting available via admin dashboard. | |
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Process Template Library Pre-built templates for common pension administration processes |
No information available | |
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Process Customization Depth Degree to which standard processes can be customized without programming |
No information available | |
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Workflow Visualization Graphical tools for designing and viewing process workflows |
Workflow visualization via drag-and-drop tools is referenced. |
Reporting and Analytics
(11 Yes /11 Known /13 Possible features)
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Standard Report Library Pre-built reports covering common pension administration reporting needs |
No information available | |
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Custom Report Builder Tools allowing non-technical users to create custom reports |
Custom report builder available in Sonata reporting module. | |
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Data Visualization Tools Graphical presentation of data through charts, graphs, and dashboards |
Data visualization tools for charts/dashboards are standard. | |
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Scheduled Report Distribution Ability to schedule automatic generation and distribution of reports |
Scheduled and recurring report generation/distribution supported. | |
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Export Capabilities Support for exporting reports in various formats (PDF, Excel, CSV, etc.) |
Export of reports/data in multiple formats (Excel, PDF, CSV) available. | |
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Ad-hoc Query Tools Tools for performing on-demand data queries without programming |
Ad hoc query capability is provided for admin users. | |
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Historical Trend Analysis Features for analyzing data trends over time |
Time-based and historical trend analytics available for member plans. | |
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Actuarial Data Extraction Specialized exports for actuarial valuations and analyses |
Specific tools for actuarial data extraction are available. | |
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Performance Metrics Dashboard Real-time dashboards showing key performance indicators |
Performance dashboard for real-time KPIs included. | |
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Member Population Analytics Demographic analysis of the member population |
Member demographic and cohort analytics available as a reporting option. | |
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Report Processing Speed Time taken to generate complex reports with large data sets |
No information available | |
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Drill-Down Capabilities Ability to navigate from summary data to supporting details |
Drill-down from high level to detailed reports/data is supported in user interface. | |
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Data Warehouse Integration Integration with external data warehouses or business intelligence tools |
Integration with external BI/data warehouse tools is referenced for enterprise clients. |
System Integration
(10 Yes /10 Known /12 Possible features)
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API Availability Comprehensive APIs for integration with external systems |
Comprehensive REST/SOAP API suite available for integrations. | |
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Payroll System Integration Built-in connectors for common payroll systems |
Built-in payroll system integration is a feature for pension market applications. | |
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General Ledger Integration Automated integration with accounting systems |
Integration with general ledger/accounting systems is referenced in product material. | |
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Banking System Integration Direct integration with banking systems for payments and reconciliation |
Direct bank/payment system connectivity supported in payment and reconciliation modules. | |
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Document Management Integration Integration with document management systems |
Integration with document management systems is supported (see system options). | |
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Identity Management Integration Support for enterprise single sign-on and identity management systems |
Supports single sign-on/identity federation for enterprise clients. | |
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Data Exchange Standards Support for standard data formats like XML, JSON, CSV |
Data exchange in XML, JSON and CSV formats supported. | |
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ETL Tools Built-in tools for data extraction, transformation, and loading |
ETL/data migration tools included for conversions and ongoing interchange. | |
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Real-time Integration Capability Support for real-time data exchange with external systems |
Real-time APIs and messaging available for system-to-system dataflows. | |
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Integration Monitoring Tools for monitoring the health and performance of system integrations |
Monitoring tools for system integrations referenced. | |
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Third-party Integration Partners Number of pre-built integrations with third-party systems |
No information available | |
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Integration Transaction Volume Maximum number of integration transactions the system can handle per hour |
No information available |
Security and Data Protection
(10 Yes /10 Known /13 Possible features)
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Role-based Access Control Granular permission settings based on user roles |
Role/profile centric access control is referenced as standard feature. | |
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Multi-factor Authentication Support for additional authentication factors beyond passwords |
Multi-factor authentication (MFA) is supported (see vendor security documentation). | |
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Data Encryption Encryption of sensitive data both in transit and at rest |
Data encryption in transit and at rest described as best practice and compliant. | |
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Security Audit Logging Comprehensive logging of all security-related events |
Comprehensive security auditing/logging is a referenced core feature. | |
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Intrusion Detection Systems to detect and alert on potential security breaches |
Intrusion detection/alerting available as part of platform security. | |
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Data Masking Ability to mask sensitive data for non-production environments |
Data masking for non-production/test environments is possible. | |
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Password Policy Enforcement Configurable password complexity and rotation requirements |
Password policy enforcement (complexity and rotation) covered under security config. | |
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Session Management Controls for session timeouts and concurrent logins |
Session controls, expiration, and concurrent login limits enforced. | |
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Security Certification Formal security certifications such as ISO 27001, SOC 2 |
ISO 27001 and/or SOC2 security certifications referenced. | |
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Vulnerability Assessment Regular security testing and vulnerability assessments |
Vulnerability/penetration testing conducted regularly (see vendor compliance summaries). | |
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Data Backup Frequency Frequency of system data backups |
No information available | |
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Recovery Time Objective Target time for system recovery after a disruption |
No information available | |
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Security Update Frequency Frequency of security patches and updates |
No information available |
Fiduciary Management Systems for Compliance and Governance
Platforms that help pension fund trustees and fiduciaries track and fulfill their legal obligations, document prudent processes, and manage conflicts of interest in accordance with fiduciary standards.
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Regulatory Compliance Tracking
(12 Yes /12 Known /14 Possible features)
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Regulation Database Integration Integration with databases of global, national, and regional pension regulations. |
Bravura Sonata advertises automated regulatory and compliance management, which suggests database integration for regulations. | |
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Automated Regulatory Alerts System notifies users of regulatory updates or compliance deadlines. |
Regulatory reporting and automated compliance tracking are recurring themes in Sonata documentation. | |
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Jurisdiction Support Ability to support multiple regulatory jurisdictions simultaneously. |
No information available | |
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Policy Change Logging Automatic recording of policy and regulatory changes relevant to the fund. |
Platform supports audit trails and regulatory change documentation, which implies policy/regulation change logging. | |
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Custom Compliance Rules Administrators can define and maintain fund-specific compliance requirements. |
Sonata allows customization of compliance workflows suggesting support for custom compliance rules. | |
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Real-Time Compliance Status Dashboard Display of current compliance status across all regulated areas. |
Dashboarding and real-time regulatory monitoring is part of product value proposition. | |
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Audit Trail for Compliance Activities Detailed and immutable logging of compliance-related actions taken within the system. |
Audit trails and compliance action logging featured in product materials. | |
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Automated Rule Checking System automatically checks transactions and decisions for regulatory compliance. |
Automated compliance rule checking is a described capability. | |
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Compliance Reporting Engine Generation of required compliance and regulatory reports. |
Regulatory report generation specifically mentioned for compliance purposes. | |
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Exception Management Mechanism to flag, track, and resolve compliance exceptions. |
Exception management and automated exception workflows are included. | |
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Document Archival & Retention Policies Support for compliance with document retention requirements. |
Document archival and retention controls are part of Sonata's compliance section. | |
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Regulatory Sandbox Safe testing of policies against hypothetical regulatory changes. |
No information available | |
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Predefined Regulatory Templates Templates for processes, forms, and disclosures tailored to specific regulations. |
Regulatory template automation and best-practice forms are advertised features. | |
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Regulatory Certification Workflow Support for annual or periodic certification cycles required by law. |
Handles periodic and annual compliance/certification workflows. |
Governance Process Management
(11 Yes /11 Known /14 Possible features)
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Board and Committee Management Tools for scheduling, recording, and archiving board/committee meetings and decisions. |
Committee/board meeting management and scheduling is included in governance module. | |
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Decision Logging Detailed records of all trustee and management decisions. |
Tracks decisions made by management/board - decision log capability. | |
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Task Assignment and Tracking Assign, monitor, and record the completion of fiduciary tasks. |
Task workflow and tracking integrated into the product's governance processes. | |
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Meeting Agenda and Minutes Generator Automated preparation and storage of meeting agendas and minutes. |
Automated meeting documentation (agenda/minutes) listed in materials. | |
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Policy Approval Workflow Structured workflow for policy review and approval. |
Provides workflows for policy approval with versioning and digital trace. | |
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Voting Mechanisms Secure tools for recording votes and resolutions. |
Voting and resolution recording available for board/committee management. | |
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Conflict of Interest Disclosure Captures and manages required conflict of interest disclosures. |
Conflict of interest disclosures are managed, with declaration and tracking. | |
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Signature Capture and Management Electronic signature integration for governance documents. |
No information available | |
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Prudence Checklists Guided checklists to ensure prudence in key decision areas. |
No information available | |
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Fiduciary Calendar Automated tracking of key governance dates and recurring obligations. |
Fiduciary/governance calendar with automation for recurring obligations is available. | |
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Role-Based Access Controls Customizable permissions for trustees, administrators, auditors, etc. |
Role-based permissions listed as core part of access control. | |
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Automatic Policy Reminders System reminders for policy reviews and updates. |
Automatic reminders and alerts for policy/document review cycles. | |
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Version History & Change Tracking Logs of all changes to governance documents and policies. |
Comprehensive version history and change audit on documents and policies. | |
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Escalation Triggers Escalation or alerting when critical governance actions are missed. |
No information available |
Risk and Conflict of Interest Management
(7 Yes /7 Known /14 Possible features)
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Conflict of Interest Registry Central repository for all conflict of interest disclosures and reviews. |
Conflict of interest registry function present as per compliance features. | |
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Conflict Resolution Workflow Structured process for mitigating and resolving conflicts of interest. |
Workflow for conflict resolution and review of disclosures implied in product documentation. | |
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Risk Mapping Tools Visualization and tracking of governance, operational, and investment risks. |
Risk mapping across regulatory, governance, operations, and investments provided. | |
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Risk Assessment Questionnaires Automated tools to periodically assess trustee and organizational risk. |
No information available | |
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Risk Exposure Dashboard Real-time dashboard and reporting of risk exposures. |
Risk dashboards and exposure analytics described for fund compliance management. | |
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Incident Management Workflow Track and resolve compliance or governance incidents. |
Incident management for governance and compliance issues provided. | |
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Gift and Entertainment Registry Logging of all gifts and entertainment received/given in line with conflict policies. |
No information available | |
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Automated Conflict Screening System checks all transactions and actions for possible conflicts. |
Conflict screening and automation of checks available in compliance workflow. | |
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Risk Policy Repository Central storage for risk-related policies and mitigations. |
Comprehensive risk policy documentation and repository provided. | |
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Third-party Exposure Tracking Track involvement of advisors, vendors, or partners. |
No information available | |
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Disclosure Frequency How often conflict and risk disclosures are mandated and captured. |
No information available | |
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Conflict Management Analytics Analysis and visualization of conflict of interest trends and resolutions. |
No information available | |
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Attestation Workflow Automated collection of annual or periodic attestations from trustees and staff. |
No information available | |
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Incident Response Time Average time to resolve risk, conflict, or compliance incidents. |
No information available |
Audit Support and Documentation
(7 Yes /7 Known /14 Possible features)
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Immutable Audit Logs Tamper-evident, securely stored logs of all system activity. |
Immutable, tamper-evident audit logs referenced among features. | |
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Audit Report Generator Automated creation of audit reports by period, department, or obligation. |
Audit report generation for compliance audits is advertised. | |
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Supporting Evidence Repository Structured storage for evidence needed during audits. |
Documented support for storing audit evidence and supporting materials. | |
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Timeline Reconstruction Tools Reconstructs event timelines for audit queries. |
No information available | |
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Read-Only External Auditor Access Permission controls for external auditors to access relevant documents and logs. |
Auditor access controls and permissions for external reviews are part of security/permissions documentation. | |
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Audit Workflow Templates Prebuilt audit process templates for various types of audits. |
No information available | |
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Automated Data Retention Schedules Enforced policies for archival and destruction of data. |
Automated enforcement of document retention schedules for audits. | |
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Exception Audit Findings Tracking Flagging and managing follow-up on exceptions noted by audits. |
No information available | |
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Audit Frequency Tracker Management of audit cycles and recurring requirements. |
No information available | |
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Audit Preparation Checklist Guided tools for pre-audit preparation steps. |
No information available | |
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Quality Control Review Workflow Peer or supervisor review steps for key materials prior to audit submission. |
No information available | |
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Audit Trail Redaction Tools Tools to redact sensitive data before auditor access when appropriate. |
No information available | |
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System Certification Support Assistance with demonstrating system certifications (SOC, ISO, etc.). |
Bravura Sonata is promoted as SOC/ISO certifiable, with compliance support tools. | |
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Log Data Export Capabilities Options for exporting selected log data for deep forensic analysis. |
Log export for advanced financial audits or forensic inspection is offered. |
Prudent Process Documentation
(10 Yes /10 Known /14 Possible features)
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Checklists for Key Decisions Customizable checklists for prudent decision criteria in major areas such as investments and plan amendments. |
No information available | |
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Rationale Capture Structured fields and narrative tools to document the rationale for every key decision. |
Rationale documentation for fiduciary/investment decision-making is supported. | |
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Due Diligence Tracker Monitors and records completion of research and due diligence items. |
Due diligence process tracking available for investment and governance actions. | |
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Documentation Completeness Score Automatically rates the thoroughness of process documentation. |
No information available | |
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External Expert Input Capture Records advice, opinions, or documentation from external advisors. |
Records input/advice from third-party experts as part of documentation module. | |
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Integrated Document Management Central storage and versioning for all supporting documents. |
Integrated DMS is a core advertised feature. | |
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Systematic Review Scheduling Automated reminders for periodic review of earlier decisions and processes. |
Automated review schedule support for governance and process decisions. | |
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Peer Benchmarking Tools Reference to industry-accepted prudent practices and processes. |
No information available | |
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Prudence Attestation Collection Periodic collection of personal certifications from trustees that prudent processes were followed. |
Prudence attestations and certifications collected periodically. | |
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Guided Process Workflows Step-by-step workflows to guide users through prudent process requirements for major actions. |
Step-by-step guided workflows for prudent process governance provided. | |
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Gap Analysis Tool Identifies missing steps or documentation compared to best practices. |
No information available | |
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Investment Policy Compliance Tracker Monitors adherence to established investment policy statements. |
Tracks compliance with investment policy documents. | |
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Board Approval Evidence Log Captures and stores all evidence of board or committee approvals. |
Evidence logging for board/committee approvals is included in workflow. | |
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Bulk Document Upload Ability to bulk upload related documentation for decisions. |
Bulk document upload available as per product's DMS. |
Secure Document Management
(12 Yes /12 Known /14 Possible features)
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Role-Based Permissions Granular access controls for documents by user role. |
Role-based permissions in document management core to platform's compliance. | |
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Encryption at Rest and in Transit Strong encryption standards for data storage and transfer. |
Industry-standard encryption for storage and transmission supported. | |
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Multi-factor Authentication Enforces MFA for users accessing sensitive documents. |
Multi-factor authentication advertised for sensitive user areas. | |
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Document Version Control Tracks changes and maintains history of document revisions. |
Tracks document versions and maintains revision history. | |
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Document Expiry and Review Dates Automated tracking of document review and expiration timelines. |
Expiry and review tracking available for regulatory and compliance-related documents. | |
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Watermarking and Access Logging Adds watermarks to sensitive documents and logs all access activity. |
No information available | |
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Secure External Document Sharing Controls and monitors sharing of documents with outside parties. |
Document sharing controls for external parties, including tracking, are provided. | |
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Redaction Tools Built-in function to redact confidential or personal information. |
Built-in redaction and privacy management described in technical features. | |
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Bulk Upload/Download Capabilities Efficiently manage large sets of files for import/export. |
Bulk upload/download capability supported in DMS module. | |
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Automated Indexing and Tagging Systematically categorizes and tags documents for search and retrieval. |
Automated tagging and search indexing included in document and record modules. | |
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Disaster Recovery and Backup Automated, secure backup and restore procedures for all documents. |
Automated backup/restore and disaster recovery is a listed business continuity feature. | |
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Document Retention Policies Support for enforcing legally required document retention rules. |
Compliance with retention rules for documents and records is built-in. | |
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Document Search and OCR Full-text and metadata search, including OCR for scanned documents. |
Document OCR and search capabilities for compliance and operations described. | |
|
Access Time Tracking Measures how long documents are accessed for security reviews. |
No information available |
User Experience and Accessibility
(9 Yes /9 Known /14 Possible features)
|
Intuitive User Interface Modern, user-friendly design for easy navigation. |
Modern, web-based UI with workflow and dashboarding for easy navigation. | |
|
WCAG Accessibility Compliance Supports Web Content Accessibility Guidelines for users with disabilities. |
No information available | |
|
Multi-language Support Platform available in multiple languages. |
No information available | |
|
Mobile Device Compatibility Responsive design or dedicated apps for smartphones and tablets. |
Platform is browser-based and mobile-accessible, with optional mobile app. | |
|
Personalized Dashboards Customizable dashboards tailored to user roles. |
Customizable user dashboards part of UI/UX features. | |
|
User Training Modules Online guides and e-learning tools for onboarding and ongoing training. |
User training modules, onboarding, and embedded help included. | |
|
Self-Service Help Center Extensive FAQ and ticketing for user support. |
Self-service help center and knowledge base advertised. | |
|
Integrated Notifications Real-time in-app, email, and SMS notifications. |
Integrated notifications across app and externally. | |
|
Customizable Workflows Adapt workflow steps and approvals to organization needs. |
Customizable workflows and process design included. | |
|
Session Timeout Controls Configurable automatic logout controls for user sessions. |
Session timeouts and automatic logoff configurable for compliance. | |
|
Service Uptime Percentage Average monthly or yearly platform uptime. |
No information available | |
|
Concurrent User Capacity Number of users who can simultaneously access the platform. |
No information available | |
|
Guided Onboarding Walkthroughs for new users to assist with initial system setup. |
New user onboarding and guided setup referenced in product overviews. | |
|
Customizable Theme Settings Allows users to personalize the platform's look and feel. |
No information available |
Integration and Interoperability
(9 Yes /9 Known /14 Possible features)
|
API Availability Comprehensive APIs for integration with external applications. |
Comprehensive APIs mentioned for connectivity and integration. | |
|
Data Import/Export Utilities Automated and manual tools for bulk and scheduled data transfer. |
Bulk, scheduled, and ad hoc import/export of data supported. | |
|
Single Sign-On (SSO) Support Federated authentication via SAML, OAuth, or other standards. |
SSO via SAML/OAuth standards part of enterprise feature set. | |
|
Integration with Investment Platforms Supports direct links to investment management and reporting tools. |
Direct integration with investment and custodian platforms included. | |
|
HR and Payroll System Connectors Automated data links to human resources and payroll systems. |
Data feeds for HR and payroll integration supported. | |
|
Document Management System Connectors Integration with major document storage and management platforms. |
Connectors for SharePoint, Box, and other document repositories available. | |
|
Regulatory Filing Integration Direct electronic filing with regulators/agencies. |
Regulatory filing capabilities (e.g. tax, industry) automated. | |
|
Custom Integration Toolkit Tools for bespoke data feeds or app integrations. |
No information available | |
|
Integration Health Monitoring Dashboard and alerts for status of integrations. |
Integration health dashboard and monitoring part of API suite. | |
|
Cross-Platform Notification Sync Sync notifications and tasks across integrated platforms. |
No information available | |
|
Integration Onboarding Time Average time to deploy a new integration. |
No information available | |
|
Vendor Marketplace Catalog of pre-integrated third-party apps. |
No information available | |
|
Change Data Capture Ability to detect and propagate data changes in real-time to/from integrated systems. |
No information available | |
|
Legacy System Support Ability to connect with older or proprietary internal systems. |
Legacy system integration supported upon request/consultation. |
Security and Privacy Management
(11 Yes /11 Known /14 Possible features)
|
Data Encryption End-to-end encryption for data at rest and in transit. |
End-to-end data encryption is provided on the platform. | |
|
Intrusion Detection and Prevention Monitors and blocks potential cyber threats and intrusions. |
Security monitoring and intrusion detection present as a listed standard. | |
|
Regular Security Audits Frequent third-party and internal audits to ensure security best practices. |
Regular internal and third-party security audits described in documentation. | |
|
User Access Logging Tracks all user access and actions within the platform. |
Tracks user access and activity with exportable logs. | |
|
Granular Permission Controls Configurable security policies and user roles. |
Granular permissioning for users and admins is built in. | |
|
Personal Data Anonymization Tools to anonymize participant and trustee data as required. |
No information available | |
|
GDPR and Local Data Privacy Compliance Tools and protocols to ensure compliance with global data privacy laws. |
Complies with GDPR and data privacy regulations per vendor compliance statement. | |
|
Incident Notification Workflow Automated workflow for reporting data breaches or suspicious activity. |
Automated data breach and incident notification workflow described. | |
|
Encryption Key Management Controlled distribution and lifecycle management of encryption keys. |
Encryption key lifecycle management tracked and supported. | |
|
IP Whitelisting/Blacklisting Limiting platform access by IP address. |
IP access controls (whitelisting/blacklisting) are available for enterprise clients. | |
|
DDoS Protection Defense against distributed denial-of-service attacks. |
DDoS protection and monitoring included per vendor security documentation. | |
|
Automated Threat Intelligence Feeds Incorporates real-time threat intelligence and updates. |
No information available | |
|
Security Patch Management Automated or scheduled security updates applied to the platform. |
Security patches and updates part of regular maintenance cycle. | |
|
User Password Policy Strength Minimum password strength and rotation requirements. |
No information available |
Reporting and Analytics
(11 Yes /11 Known /14 Possible features)
|
Standard Report Library Numerous pre-built reports for common fiduciary and compliance activities. |
Library of standard fiduciary, compliance and regulatory reports. | |
|
Ad-Hoc Report Builder Flexible tools to create customized reports. |
Ad-hoc report builder available in analytics/report module. | |
|
KPI Dashboard Dashboard of key performance and risk indicators. |
KPI and risk management dashboards available for governance/fiduciary management. | |
|
Data Visualization Tools Built-in graphs, charts, and other visualization options. |
Visualization options (charts, graphs) available for reporting and dashboards. | |
|
Scheduled Report Distribution Automated emailing and sharing of reports to stakeholders. |
Automated scheduled distribution of reports supported. | |
|
Real-Time Data Refresh Rate The frequency at which dashboard data is updated. |
No information available | |
|
Export Formats Supported Number of different file types (PDF, XLS, CSV, etc.) for exports. |
No information available | |
|
Exception and Outlier Reporting Highlights compliance breaches or anomalies automatically. |
Exception reporting (compliance anomalies) available in reporting suite. | |
|
Trend and Benchmark Analysis Compares data over time and against industry benchmarks. |
Benchmarking and trend analysis built into reporting and dashboarding modules. | |
|
Role-Based Report Access Restricts report visibility/access based on user role. |
Role-based access to sensitive reports is enforced. | |
|
Commentary and Annotation Support Ability to add commentary and notes to reports. |
Allows users to comment and annotate reports. | |
|
Drill-Down Analytics Click-through to view supporting data behind summaries. |
Drill-down capabilities in dashboard analytics provided. | |
|
Cross-Report Linking Links related reports and dashboards for easy navigation. |
No information available | |
|
Self-Service Analytics Training Guided training for users to utilize analytics features. |
Self-serve analytics training and help documentation included. |
Support and Service
(13 Yes /13 Known /14 Possible features)
|
24/7 Technical Support Round-the-clock support for users via multiple channels. |
24/7 support available to Sonata users according to vendor information. | |
|
Dedicated Customer Success Manager Assigned experts to help clients maximize platform value. |
Dedicated customer success team assigned for Sonata implementations. | |
|
Implementation Project Management Assistance with system rollout and onboarding. |
Implementation project management is a standard service. | |
|
Service Level Agreements (SLAs) Defined SLAs for response, resolution, and uptime. |
SLAs for uptime and support response defined by contract. | |
|
User Community and Forums Peer-to-peer support and knowledge sharing. |
Vendor-provided user knowledge forums available. | |
|
Regular Feature Updates Continual software improvements and feature launches. |
Product receives regular feature and compliance updates. | |
|
Incident Ticketing System Online system for raising and tracking support requests. |
Support ticketing is available for all customers. | |
|
Knowledge Base/Documentation Detailed user manuals, FAQs, and troubleshooting guides. |
Extensive online documentation and searchable knowledge base included. | |
|
Average Issue Resolution Time Typical support issue turnaround timeframe. |
No information available | |
|
Customer Feedback Integration Structured mechanism for collecting and incorporating user feedback. |
Structured user feedback is managed and tracked for product improvement. | |
|
Change Management Support Help adapting to changing regulations or organization structure. |
Assistance provided for regulatory change and organizational transitions. | |
|
Onsite Training and Workshops Available in-person expertise as needed. |
Onsite training/workshops are available as part of implementation service. | |
|
Automated Health Check Reports Regular system status and health summaries. |
System health checks and automated status reports available. | |
|
Consultative Best Practice Guidance Access to expert advice on governance and compliance best practices. |
Consultative best practice advice and governance recommendations included in service. |
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