at Financial Technnology Year
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IBM Cognos Analytics for Banking from IBM
An AI-powered business intelligence platform designed for financial performance analysis with self-service dashboards, automated insights, and interactive reporting. Features include scenario modeling, trend analysis, and predictive forecasting capabilities specifically tuned for financial institutions.
Product analysis by function
Financial Performance Analytics for Analytics and Business Intelligence
Solutions for analyzing and reporting on the bank's financial performance across various dimensions.
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Data Integration
(8 Yes /8 Known /10 Possible features)
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Multi-source Data Connectivity Ability to connect to various data sources (e.g., core banking, CRM, ERP, external market data). |
IBM Cognos offers multi-source data connectivity with connectors for databases, data warehouses, cloud services, and banking data sources. | |
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Real-time Data Ingestion Capability to ingest data as it is generated or updated, supporting up-to-the-minute analytics. |
Real-time data ingestion is supported through live connections and direct-query modes. | |
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Batch Data Processing Support Supports scheduled or on-demand data batch processing up to set intervals. |
Batch processing available through data import, scheduled jobs, and data pipeline orchestration. | |
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Data Cleansing Tools Automated features for detecting, correcting, and standardizing raw banking data. |
Data cleansing tools are included via data preparation capabilities and data module transformations. | |
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ETL (Extract, Transform, Load) Customization Allows custom ETL workflows to match bank’s business rules and requirements. |
ETL customization possible with IBM DataStage integration and embedded data preparation. | |
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API Integrations Availability of APIs for direct data connections with third-party applications. |
Extensive API integrations available for third-party apps and custom data integrations. | |
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Data Mapping Flexibility Ability to map and reconcile fields from different systems to unified analytics data models. |
Cognos supports flexible data mapping and field reconciliation across sources. | |
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Change Data Capture (CDC) Supports tracking and applying only changed data for efficiency. |
No information available | |
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Support for Unstructured Data Ability to process and analyze unstructured data (e.g., documents, emails). |
Cognos can process and analyze unstructured data, including document and text data. | |
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Historical Data Loading Speed The speed at which the system can load historical data for analysis. |
No information available |
Financial Analytics & Metrics
(9 Yes /9 Known /10 Possible features)
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Profit and Loss Reporting Produces automated and customizable P&L statements. |
Automated and customizable P&L reporting is a standard Cognos feature. | |
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Balance Sheet Analysis Facilitates detailed review of assets, liabilities, and equity over time. |
Balance sheet analysis is supported through customizable reports and templates. | |
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Net Interest Margin Analysis Calculates and monitors net interest margins for lending operations. |
Net interest margin analysis is feasible with custom KPIs and metric calculations. | |
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Loan Performance Tracking Analyses metrics such as loan origination, repayment, delinquencies, NPL ratios. |
Loan performance tracking can be implemented by configuring metrics and dashboards for lending data. | |
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Revenue Attribution Traces sources of revenue to business units, products, or geographies. |
Revenue attribution reporting is available via customizable modeling and analytics. | |
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Expense Analysis by Category Breaks down and visualizes cost structures and operational expenses. |
Expense categorization and analysis enabled through custom dashboards and visual breakdowns. | |
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Liquidity Analytics Monitors liquidity coverage, available funds, and cash flow projections. |
Liquidity analytics is possible through financial planning and cash flow modeling tools. | |
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KPI Definition & Tracking Customizable calculation and monitoring of key performance indicators. |
KPI definition and tracking are core self-service features in Cognos. | |
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Scenario & What-if Analysis Allows users to model financial performance under hypothetical scenarios. |
Scenario & what-if analysis capabilities are specifically mentioned among product features. | |
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Forecast Accuracy Measures the accuracy of built-in financial and risk forecasts. |
No information available |
Advanced Analytics and AI
(6 Yes /6 Known /8 Possible features)
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Predictive Analytics Uses statistical modeling to forecast future financial trends or risks. |
Predictive analytics are supported out-of-the-box with AI-infused forecasting. | |
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Anomaly Detection Detects aberrant financial behavior that may require investigation (e.g., fraud, misstatements). |
Anomaly detection included via AI-driven analytics and monitoring. | |
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Customer Segmentation Identifies customer cohorts based on behaviors, demographics, or profitability. |
Customer segmentation is a standard analytic use case supported in Cognos. | |
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Churn Prediction Predicts likelihood of customer attrition using historical data. |
No information available | |
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Automated Insights Generation System generates plain-language summaries of key financial analytics findings. |
Automated insights and natural language generation are core Cognos AI features. | |
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Model Explainability Provides transparency into machine learning model outputs. |
Model explainability is included with some AI features, per IBM documentation. | |
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Self-service ML Model Building Empowers analysts to build, train, and deploy machine learning models without coding. |
No information available | |
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Time Series Forecasting Supports statistical or ML-based forecasting of financial time series. |
Time series forecasting is part of Cognos' AI-driven forecasting suite. |
Dashboards and Visualization
(9 Yes /9 Known /9 Possible features)
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Customizable Dashboards Users can tailor visualizations and dashboards to their specific needs. |
Dashboards are fully customizable in Cognos. | |
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Drag-and-drop Visualization Builder Allows creation of visualizations without coding. |
Drag-and-drop dashboard and visualization builder is a web-based core feature. | |
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Pre-built Templates for Banking KPIs Includes banking-specific dashboard layouts and widgets. |
Pre-built templates for banking KPIs are available via IBM solution packs and blueprints. | |
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Mobile-optimized Dashboards Ensures dashboards are accessible and usable on smartphones and tablets. |
Mobile-optimized dashboards are supported in Cognos web/mobile app. | |
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Data Drill-down/Drill-through Ability to interactively explore underlying details of charts and tables. |
Interactive drill-down and drill-through on visualizations and reports. | |
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Scheduled Reporting Enables automatic distribution of reports/dashboards at set intervals. |
Scheduled reporting is enabled through report bursting and automated distribution features. | |
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Real-time Visual Updates Dashboards refresh automatically as underlying data changes. |
Real-time visual updates through live data connections. | |
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Export to PDF/Excel/CSV Formats Ability to export dashboards and reports for offline analysis. |
Exports to PDF, Excel (XLS), and CSV formats are supported. | |
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Embedded Analytics Allows analytics modules to be embedded into third-party applications (e.g., intranets). |
Analytics modules can be embedded in portals and third-party apps. |
Audit, Compliance & Regulatory
(7 Yes /7 Known /7 Possible features)
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Regulatory Reporting Templates Provides built-in templates for common banking regulatory submissions (e.g., Basel, IFRS). |
Regulatory reporting templates can be constructed; solution packs for banking compliance exist. | |
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Audit Trail Support Tracks all data transformations, accesses, and changes for audit purposes. |
Audit trails and detailed data logs are standard for regulatory needs. | |
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Role-based Access Controls Enables granular permission management according to user roles and compliance needs. |
Role-based access controls configurable for granular permissions. | |
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Data Retention Policy Enforcement Automatically enforces bank-mandated data retention and deletion rules. |
Data retention policies can be implemented through Cognos data management and security settings. | |
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Secure Data Masking Sensitive data can be masked for privacy and access control. |
Data masking functions available for sensitive data in reports. | |
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Change Logging Logs all alterations to reports, analytics, and underlying data. |
Change logging is supported for audit and traceability. | |
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GDPR and Data Privacy Support Features to ensure compliance with data privacy regulations. |
GDPR and other privacy compliance features included, per documentation. |
User Management & Collaboration
(6 Yes /6 Known /7 Possible features)
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Multi-user Access Allows multiple users to simultaneously access and work on analytics. |
Multi-user access is a standard part of any enterprise Cognos deployment. | |
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Permission Granularity Degree to which access can be controlled at the dashboard, report, or data level. |
No information available | |
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Shared Workspace Collaborative environments for analytics project teams. |
Shared Workspace collaboration supported through projects and shared folders. | |
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In-application Comments and Discussion Ability to annotate reports or dashboards for collaborative review. |
In-application commenting and annotation features available. | |
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Task Assignments and Notifications Feature for assigning analytical review or approvals to specific users. |
Task assignment and notification workflow features provided. | |
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User Management APIs APIs to integrate or synchronize user access with other bank systems (e.g., Active Directory). |
User management APIs and directory integrations, including Active Directory support. | |
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Single Sign-On (SSO) Support Integrates with corporate authentication systems for streamlined access. |
Single Sign-On (SSO) integration is standard with enterprise SAML, LDAP, etc. |
Performance and Scalability
(3 Yes /3 Known /7 Possible features)
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Concurrent User Support Maximum number of users supported simultaneously without performance degradation. |
No information available | |
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Data Processing Throughput Amount of data the system can process in a given time. |
No information available | |
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Query Response Time Average time for analytics queries to return results. |
No information available | |
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Uptime/Availability Percentage of time the system operates and is accessible. |
undefined Cognos offers SLAs of over 99% uptime in enterprise cloud deployment. |
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Elastic Scalability Can scale compute and storage up/down dynamically based on load. |
Elastic scalability is supported in IBM Cloud and scalable on-prem infrastructure. | |
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Distributed Processing Supports parallel, distributed computation for large data workloads. |
Distributed/parallel processing supported in server and clustered deployments. | |
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Data Storage Capacity Maximum amount of analytical data the system can store. |
No information available |
Security
(5 Yes /5 Known /5 Possible features)
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End-to-end Encryption Uses encryption while data is stored and in transit. |
End-to-end encryption, in transit and at rest, is supported. | |
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Multi-factor Authentication (MFA) Supports two-step verification and other MFA protocols. |
Multi-factor authentication is available and can be required for user access. | |
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Activity Monitoring & Alerts Logs user activities and sends alerts on potentially suspicious actions. |
Activity monitoring and user alerts configurable for regulatory and operational alerts. | |
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Penetration Testing Certifications Product regularly undergoes penetration testing, with results available. |
IBM products undergo regular penetration testing; certifications available from IBM. | |
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Compliance Certifications Holds certifications such as SOC 2, PCI DSS relevant to banking operations. |
Compliance certifications such as SOC 2, and other regulatory attestations are available. |
Deployment & Integration
(6 Yes /6 Known /6 Possible features)
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Deployment Options (Cloud/On-Premises/Hybrid) Can be deployed as per organizational policy or regulatory requirements. |
Cognos is available in cloud, on-premises, and hybrid deployment modes. | |
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Integration with Existing BI Tools Supports interoperability with established business intelligence platforms. |
Integration with existing BI tools and platforms is supported through connectors and APIs. | |
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Custom Connectors Supplies or supports development of connectors to legacy or niche banking systems. |
Custom connectors can be developed via SDKs and API toolkits. | |
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Open API Support Provides APIs for programmatic access to functions and analytics. |
Open API support is available for data and analytics integration. | |
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Containerization Support Compatible with Docker/Kubernetes-style deployments for portability. |
Containerization support for Docker/Kubernetes is available in recent releases. | |
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Automated Upgrade Mechanisms Allows seamless updates with minimal user disruption. |
Automated upgrade mechanisms supported, especially in cloud and managed service versions. |
Support, Training & Documentation
(6 Yes /6 Known /6 Possible features)
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24/7 Customer Support Availability Around-the-clock technical assistance for banks. |
24/7 technical customer support available from IBM. | |
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Dedicated Account Manager Appoints a dedicated representative for large or strategic clients. |
Dedicated account managers provided for enterprise banking clients. | |
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Comprehensive User Documentation Rich, regularly updated manuals and knowledge bases. |
Extensive and regularly updated user documentation available online. | |
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Online Training Modules On-demand video or interactive training for bank staff. |
Online training modules (videos and interactive) available via IBM Learning. | |
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User Community Forum Active user community/support forum for product knowledge sharing. |
Active user community forums (IBM Community) for Cognos support and networking. | |
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Custom Training Workshops Tailored, live training sessions delivered by vendor experts. |
Custom training workshops can be provided by IBM consultants. |
Business Intelligence Dashboards for Business Intelligence and Analytics
Visual interfaces that present key performance indicators, trends, and operational metrics to insurance executives and managers in intuitive formats.
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Data Integration & Connectivity
(10 Yes /10 Known /11 Possible features)
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Multiple Data Source Connections Ability to connect to diverse data sources such as policy admin systems, claims databases, CRM, spreadsheets, and APIs. |
IBM Cognos supports integration with numerous data sources including databases, spreadsheets, APIs, and core banking/financial systems. | |
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Real-time Data Sync Updates and synchronizes dashboard data in real-time with source systems. |
IBM Cognos offers real-time dashboard updates when connected to live data sources, as specified by documentation. | |
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Scheduled Data Refresh Supports automated and scheduled refresh intervals for dashboard data. |
Supports automated and scheduled data refresh intervals, as described in platform scheduling documentation. | |
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Custom Data Connectors Ability to create or configure custom connectors to proprietary systems. |
Custom connectors may be configured through built-in or third-party integrations; supported as per IBM’s extensibility. | |
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Data Blending & Merging Combines data from multiple sources into unified visualizations. |
Cognos can blend/merge data from multiple sources within reports and dashboards. | |
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ETL Tools Integration Integrates with ETL (Extract, Transform, Load) tools to facilitate complex data transformations. |
Integrates with ETL tools including IBM DataStage and others via connectors and pipelines. | |
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Cloud Data Integration Connects seamlessly to cloud-based data lakes or warehouses. |
Can connect to IBM Cloud Pak for Data, AWS, Azure, Google BigQuery, Snowflake and more. | |
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On-premises Data Integration Supports secure integration with local, on-premises databases. |
Supports on-premises integration with local databases, standard for Cognos deployments. | |
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Data Import/Export Formats Allows import/export in multiple formats (CSV, Excel, JSON, XML, etc.) |
Allows import/export in CSV, Excel, XML, JSON, and other standard formats. | |
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Data Pre-processing Capabilities Offers built-in tools for filtering, cleansing, or preprocessing imported data. |
Includes built-in pre-processing and data wrangling features such as cleansing, filtering, and transformation. | |
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Maximum Number of Simultaneous Connections The maximum number of live data sources connected at once. |
No information available |
Visualization Options & Flexibility
(9 Yes /9 Known /11 Possible features)
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Variety of Visualizations Support for charts, graphs, maps, tables, gauges, and custom visuals. |
Supports diverse visualization types: charts, graphs, tables, maps, gauges. | |
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Custom Visualization Development Ability to design and build custom visual components. |
Custom visualizations can be developed using JavaScript and IBM Cognos extensibility APIs. | |
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Drag-and-drop Designer Offers drag-and-drop functionality for building dashboards easily. |
Drag-and-drop designer/interface is a well-publicized feature. | |
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Dashboard Templates Availability of configurable templates for insurance metrics and workflows. |
Template library with finance and insurance dashboards available out-of-the-box. | |
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Conditional Formatting Lets users apply rules-based color coding or formatting to indicators. |
Conditional formatting available for visual rules-based data highlighting. | |
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Dynamic Filtering & Slicing Allows visualizations to be filtered interactively from the UI. |
Dynamic filtering and slicing from UI are core to dashboard experience. | |
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Drill-down & Hierarchies Users can drill deeper into data by clicking on dashboard elements. |
Drill-down into hierarchies by clicking dashboard elements is supported. | |
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KPI Widgets Pre-built widgets for key insurance performance indicators. |
KPI widgets for financial and operational metrics available. | |
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Geospatial Mapping Built-in mapping features for risk analysis by region/geography. |
Geospatial mapping present with built-in map visualization tools. | |
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Visualization Render Speed Average time to render new or updated visualizations. |
No information available | |
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Number of Simultaneous Visualizations Maximum number of visuals per dashboard page. |
No information available |
User Experience & Accessibility
(8 Yes /8 Known /10 Possible features)
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Responsive Design Dashboards automatically adjust layout for desktop, tablet, and mobile devices. |
Responsive design supported for web dashboards (auto adapts to device). | |
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Accessibility Compliance Adheres to standards such as WCAG for usable interfaces by all employees. |
IBM specifies accessibility compliance with WCAG in product documentation. | |
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Multi-language Support Dashboards interface localizable for various languages. |
Interface supports localization and multi-language dashboards. | |
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Self-service Analytics Non-technical users can build and modify dashboards without IT help. |
Marketed as a self-service analytics tool for non-technical users. | |
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Search/Browse Capability Locate dashboards or metrics quickly using built-in search. |
Built-in search and browsing functionality for dashboard contents. | |
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Help & Tutorials Offers embedded guidance, tooltips, or access to a knowledge base. |
On-product help, tutorials, and guided workflows available. | |
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User Customization End users can personalize their dashboard layouts or themes. |
Individual users can customize dashboard layouts and themes. | |
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Keyboard Navigation All dashboard features are accessible via keyboard for accessibility. |
Keyboard navigation for all major dashboard functions supported. | |
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Mobile App Availability A native app is available for iOS/Android mobile devices. |
No information available | |
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Concurrent User Support Maximum number of users simultaneously supported. |
No information available |
Data Security & Governance
(11 Yes /11 Known /11 Possible features)
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Role-based Access Control (RBAC) Granular permissions for user groups and roles, restricting data visibility and actions. |
Role-based access is a robust, granular security feature implemented in Cognos. | |
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Row-level Security Restricts data access at the row level, ensuring users see only approved records. |
Row-level security can be configured within Cognos. | |
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Data Encryption at Rest Encrypts stored data to prevent unauthorized access. |
Data-at-rest encryption available via IBM Cloud and on-premises secure deployment guides. | |
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Data Encryption in Transit Encrypts data exchanged between dashboard and users. |
In-transit encryption via HTTPS/TLS supported. | |
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Comprehensive Audit Logs Tracks all access, changes, and usage of dashboards and underlying data. |
Comprehensive audit logging is a listed feature in admin/IT documentation. | |
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Compliance Certifications Certified for regulatory standards such as GDPR, HIPAA, SOC2, etc. |
IBM holds GDPR, HIPAA, SOC2, and other certifications for Cognos deployments. | |
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Single Sign-On Support Integrates with enterprise identity management (SSO) solutions. |
Supports SSO with major identity providers and SAML. | |
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Multi-factor Authentication Requires additional authentication factors for enhanced security. |
Multi-factor authentication available via integration with enterprise IAM systems. | |
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Data Masking/Redaction Automatically conceals sensitive data fields in reports and exports. |
Data masking/redaction is supported in reporting outputs and exports. | |
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Disaster Recovery/Backup Automated backup, redundancy, and quick restore options. |
Disaster recovery and backup options available for cloud and on-premises. | |
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Retention Policy Controls Configurable policies for historical data retention and purging. |
Data retention policies are configurable at the platform and report level. |
Collaboration & Sharing
(9 Yes /9 Known /10 Possible features)
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Dashboard Sharing Share dashboards with internal or external users via links or email. |
Dashboards can be shared with internal/external users using links and permissions. | |
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Co-authoring Multiple users can collaboratively design and modify dashboards in real time. |
Co-authoring and collaborative editing are provided in the team plans. | |
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In-dashboard Commenting Users can add contextual comments or notes to visual elements. |
In-dashboard commenting/annotation tools provided in collaborative workspace. | |
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Annotation Tools Mark or highlight visualizations for emphasis or clarification. |
Annotation and mark-up tools available for chart and visual elements. | |
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Version Control Tracks changes made to dashboards and restores previous versions. |
Version control and revision history are included in Cognos workspace. | |
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Embed Dashboards Ability to embed dashboards into other applications or intranets. |
Dashboards can be embedded into web apps and intranets. | |
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Public/Private Dashboards Control whether dashboards are discoverable or accessible by all authenticated users. |
Supports both public and private dashboards; access settings available. | |
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PDF/Static Export Export dashboards/reports as PDFs or images for offline sharing. |
Export as PDF, image, Excel, and other formats supported. | |
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Usage Analytics for Shared Content Tracks user engagement and interactions with shared dashboards. |
Provides analytics and engagement tracking for shared content. | |
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Maximum Number of Collaboration Contributors Limit on active collaborators per single dashboard. |
No information available |
Reporting & Alerting
(6 Yes /6 Known /8 Possible features)
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Automated Report Scheduling Set schedules to deliver periodic dashboard reports via email or other channels. |
Automated and recurring report email scheduling feature is core to Cognos. | |
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Ad-hoc Reporting Generate custom, on-demand reports quickly. |
Users can create ad-hoc and custom reports at any time. | |
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Custom Alerts and Notifications Configure alerts for threshold breaches, anomalies, or specific events. |
Custom alerts, notifications, and data-driven triggers configurable in Cognos. | |
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Multi-channel Alerting Supports delivering alerts by email, SMS, app notifications, etc. |
Alerts can be delivered via email, SMS, mobile notification (integration required). | |
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Report Distribution Lists Manage groups of recipients for automated distribution. |
Report distribution lists can be managed within the platform. | |
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Report Format Flexibility Supports exporting reports in various formats (Excel, PDF, HTML, CSV). |
Extensive report format export support (Excel, PDF, HTML, CSV). | |
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Alert Reaction Time Average latency between event detection and alert delivery. |
No information available | |
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Maximum Number of Active Alerts Limit on simultaneously configured automated alerts. |
No information available |
Advanced Analytics & Insights
(8 Yes /8 Known /8 Possible features)
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Predictive Analytics Integration Natively supports predictive modeling for loss ratio or risk analysis. |
Predictive analytics, scenario modeling, and forecasting are core to IBM Cognos for Banking. | |
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Machine Learning & AI Insights Incorporates ML/AI features to highlight trends, risks, or anomalies. |
ML/AI-powered insights, trend detection, and anomaly analysis are available. | |
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What-if/Scenario Analysis Model different strategic or operational scenarios interactively. |
Interactive scenario modeling and what-if analysis are featured in product literature. | |
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Goal Tracking & Forecasting Visualizes progress towards KPIs and projects future performance. |
KPIs, goal tracking, and forecasting modules included. | |
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Anomaly Detection Automatically highlights outliers or unexpected trends in key metrics. |
Automatic anomaly detection tools form part of the AI/ML features. | |
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Natural Language Query Allow users to type questions in plain language and receive insights. |
Natural language querying is available via 'Ask Cognos' or similar AI assistant. | |
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Integration with R/Python Scripts Supports advanced analytic models written in R/Python. |
Supports execution of R and Python scripts within analytics workflows. | |
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Custom Calculated Metrics Create user-defined formulas for derived KPIs. |
Custom calculated fields and user-defined metrics are supported within reports. |
Scalability & Performance
(2 Yes /2 Known /6 Possible features)
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Horizontal & Vertical Scalability Can handle increasing users (horizontal) and data volume (vertical) with minimal performance drop. |
IBM Cognos is designed for high data and user scalability, both vertically and horizontally. | |
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Load Balancing Supports balancing of requests and resources in high-traffic environments. |
Supports load balancing in clustered/multi-node deployments. | |
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Concurrent Query Handling Number of simultaneous data queries supported without lag. |
No information available | |
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Dashboard Load Time Average time to open complex dashboards. |
No information available | |
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Historical Data Storage Limit Maximum volume of historical data stored for accessible analysis. |
No information available | |
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Number of Supported Users Scale of users supported under concurrent usage. |
No information available |
Customizability & Extensibility
(7 Yes /7 Known /7 Possible features)
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White-labelling Ability to brand dashboards for internal or client use. |
White-labelling and OEM options available for partners and resellers. | |
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Custom Theme Support Adapt look and feel to align with organization’s branding. |
Supports custom themes for dashboard branding. | |
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API Access Comprehensive REST or GraphQL APIs for custom integration. |
REST APIs and SDK available for custom integrations. | |
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Plugin/Add-on Framework Support for third-party or custom extensions. |
IBM Cognos supports a plugin/add-on framework via extensions and custom widgets. | |
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Custom Scripting Support for custom business logic or interactivity using scripts. |
Supports custom scripts and business logic with JavaScript and SDK. | |
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Custom User Roles Define unique roles with tailored permissions beyond defaults. |
Custom user roles with tailored permissions can be created. | |
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Integration with Workflow/Automation Tools Interoperable with workflow or RPA tools for process enablement. |
Integrates with workflow tools and RPAs via API and service connectors. |
Support, Training & Vendor Ecosystem
(8 Yes /8 Known /8 Possible features)
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24/7 Technical Support Live technical support around the clock. |
24/7 technical support offered for IBM clients and enterprise contracts. | |
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Online Documentation Well-maintained, searchable user guides and API docs. |
Comprehensive user, product, and API documentation online. | |
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Video Tutorials Comprehensive video courses or walkthroughs for new users. |
Video tutorials and webinars offered through IBM training services. | |
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Onboarding Services Assisted onboarding to speed up value realization. |
Onboarding services are available for enterprise installations. | |
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Dedicated Account Manager Named contact at the vendor for ongoing relationship and escalation. |
Dedicated account managers are assigned to enterprise customers. | |
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Partner Marketplace Ecosystem of certified solution providers for integration or consulting. |
IBM operates a partner marketplace for integration and certified solutions. | |
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User Community & Forums Active peer discussion boards and community support. |
IBM user community and forums are active with IBM and partner support. | |
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Service-Level Agreement (SLA) Defined SLA for uptime, support response times, and resolution. |
Enterprise SLAs are standard in IBM Cognos Analytics contracts. |
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User Experience & Accessibility
(11 Yes /11 Known /11 Possible features)
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Intuitive User Interface A visually clear and well-organized interface that allows users to find and use functionalities easily. |
IBM Cognos Analytics is recognized for its clear, organized, and modern interface across analyst reviews and IBM documentation. | |
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Customizable Dashboards Ability for users to create, save, and personalize dashboards according to their preferences. |
Customizable dashboards are explicitly promoted in IBM Cognos product literature as a core feature. | |
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Drag-and-Drop Report Builder Feature for users to construct reports visually by dragging and dropping elements. |
Drag-and-drop report builder described as a self-service, visual interface in product documentation. | |
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Role-based Access Controls Tools to allocate permissions based on user roles to ensure data security and governance. |
Fine-grained, role-based access controls are available, according to IBM Cognos user guides. | |
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Mobile Access Support for mobile devices via responsive design or dedicated apps. |
Responsive web interface and dedicated mobile app are mentioned in marketing materials. | |
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Natural Language Query (NLQ) Users can type questions in plain language to query data or generate reports. |
Natural language querying is highlighted as an AI-enhanced search and reporting feature. | |
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Localization & Language Support Availability of the tool in multiple languages to support global teams. |
Supports multiple languages for global teams, documented in IBM support resources. | |
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Onboarding Tutorials In-app tutorials or walkthroughs to assist new users. |
Onboarding tutorials and walkthroughs are offered as part of the platform. | |
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Keyboard Shortcuts Productivity-enhancing shortcut keys. |
IBM Cognos Analytics offers productivity-enhancing keyboard shortcuts. | |
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Accessibility Compliance Supports accessibility standards (e.g., WCAG) for users with disabilities. |
Accessibility documentation confirms compliance with WCAG 2.1 and Section 508 per IBM accessibility statements. | |
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Custom Themes & Branding Ability to tailor the interface’s look and feel to align with corporate branding. |
Custom themes and corporate branding supported, as shown in user customization options. |
Data Connectivity & Integration
(8 Yes /8 Known /10 Possible features)
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Broad Data Source Connectivity Ability to connect with various databases, data warehouses, APIs, cloud storage, and CSV/Excel files. |
Broad connectivity to multiple databases, APIs, cloud, Excel, and more detailed in product documentation. | |
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Real-time Data Updating Capability for real-time or near-real-time data refresh from source systems. |
Real-time and near-real-time data refreshing is available for connected sources. | |
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Batch Data Import Support for scheduled or manual bulk data imports. |
Batch data import capabilities are standard via upload, API, and connectors. | |
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Data Blending Ability to combine data from multiple sources into a single view. |
Data blending across multiple sources is a common use case described in IBM docs. | |
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Data Model Customization Ability for users to extend or adapt existing data models. |
Data models in Cognos can be customized and extended by users. | |
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No/Low-Code Integration Data connectivity achievable without writing code or via visual interfaces. |
No/Low-code integrations via wizards and connectors are explicitly supported. | |
|
Automated Data Mapping Assists in mapping imported fields to data model or report fields. |
Automated field mapping tools are provided when connecting and importing data. | |
|
API Support Availability of APIs for advanced integrations and automation. |
REST and other APIs are available for both integration and automation. | |
|
Maximum Simultaneous Data Connections The maximum number of concurrent data source connections supported. |
No information available | |
|
Data Query Speed Average latency to retrieve and render data from sources. |
No information available |
Data Preparation & Management
(9 Yes /9 Known /10 Possible features)
|
In-app Data Cleansing Ability to detect and handle duplicates, missing values, and errors within the tool. |
In-app tools for data cleaning, deduplication, and error correction are described in IBM support. | |
|
Data Transformation Functions Pre-built operations for joining, pivoting, aggregating, and formatting data. |
Data transformation operations including joins, pivots, and aggregations are offered. | |
|
Calculated Columns/Fields Allows users to create new fields based on formulas or logic. |
Calculated and custom fields are supported in reports and dashboards. | |
|
Self-service Data Modeling Enables users to define relationships and hierarchies without IT involvement. |
Business users can self-service model hierarchies/relationships, verified in product documentation. | |
|
Data Lineage Tracking Tracks data flows and transformations from source to report. |
Data lineage is available for audit and transparency. | |
|
Data Quality Indicators Displays data validity, freshness, and completeness to the end-user. |
Data quality indicators like freshness, validity, and completeness are featured in UI. | |
|
Ingestion Throughput Maximum volume of data that can be ingested per hour. |
No information available | |
|
Undo/Redo Data Changes Support for rolling back or reapplying data preparation steps. |
Undo/redo steps in data preparation and report creation are supported by UI. | |
|
Data Retention Settings Ability to set policies for how long data is stored within the tool. |
Policies for data retention can be configured by admins. | |
|
Metadata Management Tools for managing data dictionaries, tagging, and field descriptions. |
Metadata management is a built-in administrative capability in Cognos Analytics. |
Analytics & Reporting Capabilities
(9 Yes /9 Known /11 Possible features)
|
Wide Range of Visualization Types Variety of chart types, maps, and custom visualization options. |
Supports a wide variety of chart types, including maps and custom visualizations. | |
|
Ad Hoc Query/Analysis Users can construct and modify queries on the fly without IT help. |
Ad hoc query and analysis is a core self-service feature. | |
|
Automated Insights/Recommendations Tool proactively surfaces trends and anomalies. |
AI-driven automated insights and anomaly detection are highlighted as features. | |
|
Drill-down/Drill-through Ability to navigate from summary-level data to granular transaction details. |
Users can drill-down and drill-through from summary to detail. | |
|
Time Series Analysis Specialized support for analyzing trends over time. |
Time series analysis is supported for trend analysis and forecasting. | |
|
Comparative Analysis Easily compare multiple data sets, cohorts, or time periods. |
Comparative analysis between datasets/time periods is standard in reporting features. | |
|
Pivot Tables Dynamic summarization and reorganization of data in table form. |
Pivot table reporting and dynamic summarization are available. | |
|
Scheduled Reports Ability to automate report generation and distribution at set intervals. |
Scheduled and automated report generation and delivery are advertised capabilities. | |
|
Maximum Report Size The limit on the number of rows or fields that can be included in a report. |
No information available | |
|
Export Formats Supported Variety of available formats for exporting reports, such as PDF, Excel, CSV. |
No information available | |
|
Geospatial/Map Analytics Support for spatial data and map-based visualization. |
Map-based analytics are natively available. |
Collaboration & Sharing
(8 Yes /8 Known /9 Possible features)
|
Report & Dashboard Sharing Users can share their work directly with others inside or outside the organization. |
Dashboards and reports can be shared within and outside the organization. | |
|
Annotations & Comments Ability to add context and notes directly onto reports and visuals. |
Annotations and comments can be added directly to dashboards/reports. | |
|
Real-time Collaboration Multiple users can edit, comment, or build dashboards simultaneously. |
Real-time collaborative editing is supported for cloud deployments. | |
|
Publish to Web/Embed Reports or dashboards can be embedded in other web applications or portals. |
Reports/dashboards can be embedded using iFrames and API integrations. | |
|
Version Control Track changes and manage multiple versions of reports or dashboards. |
Change history and versioning available for collaborative content. | |
|
Email Distribution Automated or ad hoc distribution of reports via email. |
Reports can be distributed via email, both automated and ad hoc. | |
|
User Activity Logs Tracks viewing, editing, and sharing activity for collaboration oversight. |
User activity logs allow for tracking of major user editing and access actions. | |
|
Approval Workflows Built-in processes for reviewing and approving analytics outputs. |
Approval and workflow processes are configurable in the platform. | |
|
Max Simultaneous Editors Maximum number of users who can actively work on the same dashboard or report. |
No information available |
Security & Compliance
(9 Yes /9 Known /9 Possible features)
|
Encryption In-Transit Protects data transfers from source to tool via strong cryptography. |
All data transfers secured with industry-standard encryption (TLS/SSL). | |
|
Encryption At-Rest Stored data is encrypted to prevent unauthorized access. |
Encryption at-rest is a default security measure for cloud and on-premises. | |
|
Audit Trails Tracks all user activities for security and compliance reviews. |
Audit trails and activity logs are available for compliance. | |
|
Single Sign-On (SSO) Integration Integration with enterprise SSO solutions for authentication. |
Single Sign-On (SSO) is supported for enterprise authentication. | |
|
SOC 2/ISO 27001 Compliance Certification for industry security best practices. |
IBM holds SOC 2 and ISO 27001 certification, verified on IBM trust center. | |
|
Granular Permission Settings Allow custom, fine-grained control over user and group permissions. |
Granular permissions configurable by admin panel. | |
|
Data Masking Ability to obscure sensitive data within the analytics environment. |
Data masking capabilities are described in IBM Analytics security documentation. | |
|
GDPR/CCPA Support Features to help comply with data privacy regulations. |
Privacy features support GDPR and CCPA compliance objectives for enterprise clients. | |
|
Password Policy Management Admin controls over password complexity and expiration across accounts. |
Admins may enforce password policies including complexity and expiration. |
Scalability & Performance
(4 Yes /4 Known /7 Possible features)
|
Concurrent User Support Maximum number of users who can use the product at once without performance degradation. |
No information available | |
|
Data Volume Handling Total volume of data that the tool can store or process efficiently. |
undefined Scales to handle large data volumes typical in financial institutions per IBM scaling references. |
|
|
Average Query Response Time The typical time from request to response for user queries. |
No information available | |
|
Elastic Cloud Resources Ability to scale compute and storage resources up or down automatically. |
Elastic scaling of resources is a feature for cloud-based deployments. | |
|
High Availability Built-in redundancy and failover to ensure minimal downtime. |
High availability and redundancy are documented. | |
|
Disaster Recovery Capabilities for automated backups and restoring operations in event of failure. |
Automated backup and disaster recovery tools are included. | |
|
Processing Throughput Maximum rate of data processed per minute. |
No information available |
Advanced Analytics & AI
(8 Yes /8 Known /9 Possible features)
|
Pre-built Statistical Functions Range of built-in statistical and mathematical functions (e.g., regression, clustering, forecasting). |
Built-in support for statistical functions including regression and forecasting is standard. | |
|
Integration with ML Frameworks Ability to import/export models or call out to platforms like Python/R/TensorFlow. |
Machine learning integration with R/Python is supported for advanced analytics. | |
|
Predictive Analytics Workflows Tooling for business users to set up and run predictive models. |
Predictive workflows are available, per product and AI feature documentation. | |
|
Anomaly Detection Automated identification and flagging of unusual patterns or outliers. |
Anomaly detection is offered as part of AI insights. | |
|
Natural Language Generation (NLG) Automatic narrative summaries of trends and key findings in simple language. |
Automated descriptive analytics (NLG) for report summaries is supported. | |
|
Scenario Analysis Simulate and compare alternative business or risk scenarios. |
Scenario analysis for banking and finance is highlighted in use case documentation. | |
|
Custom Script Support Ability to add custom Python, R, or SQL code for advanced analytics. |
Custom scripting in Python, R, and SQL is supported. | |
|
Model Versioning Track and compare multiple iterations of predictive models. |
Model versioning and management is supported through analytics workflows. | |
|
Max Model Size Maximum size of a deployed machine learning model. |
No information available |
Deployment & Architecture
(6 Yes /6 Known /8 Possible features)
|
SaaS/Cloud Deployment Available as a cloud-based application delivered over the internet. |
SaaS/cloud-first available, as the primary deployment mode. | |
|
On-premise Deployment Ability to install and operate within customer-controlled infrastructure. |
On-premise deployment is possible for regulated financial environments. | |
|
Hybrid Deployment Supports both on-premise and cloud deployment options in parallel. |
Hybrid architectures (on-prem/cloud) supported. | |
|
Multi-Tenant Support Ability to serve multiple clients or business units from a single instance. |
Multi-tenant support is provided for serving bank divisions or clients. | |
|
API-first Architecture Designed with robust, documented APIs for integration and extension. |
API-first approach with developer documentation is highlighted. | |
|
Containerization Support Supports deployment using containers such as Docker or Kubernetes. |
Containerized deployment possible with Docker and Kubernetes. | |
|
Single Instance Uptime Guaranteed level of uptime for the main analytics environment. |
No information available | |
|
Disaster Recovery RTO Recovery time objective in minutes for disaster recovery scenarios. |
No information available |
Support & Community
(6 Yes /6 Known /7 Possible features)
|
24/7 Customer Support Around-the-clock support via phone, chat, or email. |
24/7 customer support available with premium IBM support contracts. | |
|
Dedicated Account Manager Assigned contact-person for business partnership management. |
Enterprise and strategic clients are assigned dedicated account managers. | |
|
In-product Help Embedded context-sensitive help and documentation. |
In-product help and contextual guidance are integrated in the UI. | |
|
Online Knowledge Base Public or private web resource for product documentation and best practices. |
Comprehensive online documentation and best practices are available. | |
|
User Community Forum An online community where users can ask questions and share tips. |
User forums and IBM community portals exist for Cognos Analytics. | |
|
Training & Certification Formal training tracks and product certification programs. |
Formal training & certification programs offered by IBM. | |
|
Time to Initial Response Guaranteed maximum delay before first contact from support. |
No information available |
Cost & Licensing
(5 Yes /5 Known /6 Possible features)
|
Transparent Pricing Clear and accessible information about all product costs. |
Pricing is public and modular, available on the IBM product site. | |
|
Flexible Licensing Options Multiple ways to purchase or license the product (e.g., subscription, per-user, enterprise). |
Flexible purchase options: per-user, per-capacity, and enterprise plans available. | |
|
Tiered Feature Packages Product features bundled into different price points or packages. |
Feature sets are bundled by edition/tiered pricing. | |
|
Free Trial Availability Users can evaluate the product without immediate payment. |
Free trial is available without initial commitment. | |
|
Pay-as-you-go Metering Usage-based billing options for flexible scaling. |
Usage-based pricing offered in addition to subscription licensing. | |
|
Minimum Contract Term Shortest contract commitment available. |
No information available |
Data Visualization Tools for Underwriting
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Data Integration
(9 Yes /9 Known /10 Possible features)
|
Multi-Source Data Import Ability to import data from spreadsheets, databases, APIs, and cloud applications. |
IBM Cognos Analytics allows data import from spreadsheets, databases, APIs, and various cloud applications per IBM documentation. | |
|
Real-Time Data Sync Automatically updates visualizations as data sources change. |
Described as providing real-time data sync; visualizations auto-refresh as data sources update. | |
|
Custom Data Connectors Supports custom connectors to niche insurance data sources (e.g., reinsurance systems, claims databases). |
Supports custom connectors; Cognos allows custom connections to various data sources, including insurance/niche databases. | |
|
Data Transformation Provides tools for cleaning, transforming, and normalizing data within the platform. |
Cognos offers built-in data prep and transformation tools, including cleaning and normalization. | |
|
Large Data Volume Capacity Maximum size of importable datasets. |
No information available | |
|
Data Enrichment Ability to augment existing datasets with 3rd party data (demographics, property risk scores, etc.) |
Platform supports data enrichment from third-party sources and external datasets (e.g., demographic enrichment is possible). | |
|
Scheduling Imports Allows scheduled recurring data pulls for up-to-date insights. |
Scheduling recurring data imports is supported, including data refresh scheduling. | |
|
Data Quality Checking Automated validation for outliers, missing values, and format consistency. |
Automated data validation, outlier detection, and format checking tools built into ETL pipelines. | |
|
Support for Insurtech Standards Compatible with ACORD or other insurance data standards. |
Cognos supports ACORD and other standards via connectors and custom data models. | |
|
Data Lineage Tracking Keeps track of the source and transformation path of data. |
IBM Cognos includes data lineage features, tracking data origins and transformations. |
Visualization Capabilities
(11 Yes /11 Known /12 Possible features)
|
Interactive Dashboards Build and share dashboards with real-time filters. |
Platform offers fully interactive dashboards with real-time filtering and self-service analytics. | |
|
Custom Chart Types Supports bar, line, scatter, heat maps, geospatial, network diagrams, and industry-specific visuals. |
Supports a wide range of custom chart types (bar, line, geospatial, heatmap, and more). | |
|
Drill-Down Analysis Dive into granular detail directly from dashboards. |
Drill-down capabilities for granular detail on dashboards are supported. | |
|
KPI and Metrics Cards At-a-glance display of key underwriting metrics (loss ratio, exposure, premium, etc.). |
KPI and metrics cards for key financial/underwriting measures are available and customizable. | |
|
Geospatial Mapping Visualize risk concentration and policy distribution on maps. |
Platform supports geospatial mapping, including integration of maps and spatial analysis. | |
|
Side-by-Side Comparisons Directly compare multiple entities or time periods. |
Side-by-side comparisons of metrics/entities over time are possible via dashboards. | |
|
Customizable Themes and Branding Align dashboard appearance with company brand standards. |
Supports custom themes and branding in exports/dashboards. | |
|
Automatic Visualization Recommendation Suggests optimal chart types based on data structure. |
Cognos provides visualization recommendations based on data structure. | |
|
Number of Supported Visualization Types How many unique chart and visualization types are included. |
No information available | |
|
Embedded Visualizations Allows sharing or embedding charts in underwriting portals or presentations. |
Embedded visualizations are possible via iframe and web embedding features. | |
|
Export Options Export dashboards or charts as images, pdf, interactive html, etc. |
Exports to PDF, images, web, and other formats are supported for dashboards and charts. | |
|
Mobile-Friendly Dashboards Dashboards automatically adapt to smaller screens. |
Dashboards are responsive for mobile and tablets. |
User Experience & Collaboration
(10 Yes /10 Known /11 Possible features)
|
Role-Based Access Control Grant/restrict views and editing of data and dashboards based on user role. |
Role-based access controls are standard in Cognos for data and reporting. | |
|
Commenting and Annotation Allows users to add comments or highlight insights directly on visualizations. |
Users can comment and annotate directly on reports and dashboards. | |
|
Workflow Integration Integrates with underwriting approval, review, or referral workflows. |
Can be integrated with workflow management and approval processes. | |
|
Personalized Dashboards Users can build, save, and set default dashboards tailored to their workflow. |
Users can build, save, and personalize dashboard views. | |
|
Collaboration Tools Share dashboards, schedule reports, send email alerts, and assign tasks. |
Dashboards/reports are shareable and collaboration tools (email alerts, scheduling) are available. | |
|
Multi-Language Support The interface is available in multiple languages. |
IBM Cognos offers partial multi-language support; main platform is localized in several major languages. | |
|
End-User Training Resources Comprehensive help, onboarding guides, tutorials. |
Extensive help resources, onboarding flows, and documentation are provided by IBM. | |
|
Quick Search Search among dashboards, reports, or data fields for rapid analysis. |
Quick search across dashboards, reports, and even data fields is available. | |
|
Concurrent Users Supported Maximum simultaneous users supported by the platform. |
No information available | |
|
Custom Notifications Push alerts for key metric changes, risk spikes, etc. |
Platform allows custom notifications and alert configurations. | |
|
Accessibility Compliance Meets standards for accessibility (WCAG, ADA), essential for larger insurers. |
IBM Cognos complies with accessibility standards (WCAG 2.1, ADA) as per IBM accessibility conformance reports. |
Advanced Analytics Integration
(10 Yes /10 Known /10 Possible features)
|
Predictive Analytics Support Visualize outputs from predictive risk, pricing, and fraud detection models. |
Predictive analytics support is explicitly referenced (trend analysis, scenario modeling, forecasting). | |
|
What-If Analysis Tools Explore scenarios and their impact on key metrics. |
What-if scenario modeling is a key feature as described in product documentation. | |
|
Integration with Actuarial Models Can visualize data/results from actuarial tools or software. |
Integrates with actuarial and statistical tools; data can be imported/exported for use in actuarial models. | |
|
Statistical Summary Visualizations Automatic display of mean, median, standard deviation, loss cost distribution, etc. |
Statistical summaries, distribution analyses, and advanced summaries are default dashboard options. | |
|
Correlation Matrix Visualization Visual representation of relationships between variables (peril, region, profile). |
Correlation matrix visualizations available as standard chart types. | |
|
Machine Learning Model Insights Integration with ML platforms for visualizing feature importance, model lift, etc. |
Automated insights include ML/AI-driven model interpretability (e.g., feature importance graphs). | |
|
Custom Formula Builders Users can define custom metrics/formulas for underwriting KPIs in the platform. |
Formula builder enables creation of custom measures/KPIs in reports. | |
|
Time-Series Forecasting Visual tools for historical and projected trends (claims counts, premium, etc.). |
Offers time-series forecasting tools for analysis of trends (claims, premiums) over time. | |
|
Anomaly / Outlier Detection Visualization Highlights suspicious activity (fraud, errors) with automated graphics. |
Anomaly and outlier detection is highlighted in the AI-assistant and visualization recommendations. | |
|
Integration APIs for Data Science Tools Connects to R, Python, or similar tools for custom analytics. |
Cognos supports connection with Jupyter, RStudio, and other data science tools. |
Security & Compliance
(10 Yes /10 Known /10 Possible features)
|
Data Encryption At Rest/Transit Ensures data is always encrypted, both stored and in transmission. |
Data encryption at rest and in-transit is standard for IBM Cloud/SaaS and on-prem options. | |
|
Audit Logs Comprehensive tracking of data access and changes for compliance. |
Audit logs available for compliance and user activity tracking. | |
|
Single Sign-On (SSO) Support Integrates with company SSO for seamless and secure access. |
Single Sign-On (SSO) is supported via SAML, LDAP, OAuth, etc. | |
|
GDPR and Local Data Residency Compliance with data privacy regulations including data localization. |
IBM has GDPR and various regional compliance modes; supports data residency requirements. | |
|
Multi-Factor Authentication Adds an extra layer of access security for user accounts. |
Multi-factor authentication (MFA) is available for cloud and integrated via enterprise IdPs. | |
|
Automatic Data Masking Sensitive fields (PII, health, etc.) can be obfuscated by policy. |
Supports masking/obfuscation for sensitive fields/columns as per policy settings. | |
|
Custom Access Permissions Fine-grained control by report, field, or row level. |
Granular access control at report, field, and row level is configurable in Cognos. | |
|
Security Certifications Held Compliance with standards (ISO27001, SOC 2, etc.). |
IBM Cognos holds certifications such as ISO 27001, demonstrates SOC 2 readiness, and other security compliance. | |
|
Self-Hosted Deployment Option Can be deployed in a private data center or on-premises environment. |
On-premise (self-hosted) deployment option is available in addition to cloud and hybrid. | |
|
Automatic Session Timeout Sessions expire after a defined period of inactivity. |
Session timeout policies are configurable for automatic timeout due to inactivity. |
Integration & Scalability
(8 Yes /8 Known /10 Possible features)
|
Open API Availability Robust API to push/pull data and automate processes. |
Cognos API is extensive; robust open APIs for data push/pull and automation. | |
|
Plug-Ins for Insurance Core Systems Direct integrations for systems like Duck Creek, Guidewire, etc. |
Direct and partner plug-ins for Guidewire and other core systems are in the IBM marketplace. | |
|
Marketplace Add-Ons Access to a library of add-ons/extensions. |
Marketplace for add-ons and extensions (visualizations, connectors, etc.) exists for Cognos. | |
|
Customizable ETL Pipelines Create, schedule, and manage ETL jobs within the platform. |
ETL pipeline customization and scheduling is possible within Cognos or through IBM DataStage integration. | |
|
High Availability SLA Platform uptime guarantee. |
No information available | |
|
Support for High Concurrency System can handle large numbers of simultaneous users and complex queries. |
Enterprise-scale deployments support thousands of concurrent users and complex queries. | |
|
On-Premises, Cloud, and Hybrid Deployment Flexible deployment options based on IT and compliance strategy. |
On-premise, cloud, and hybrid deployment models are all supported. | |
|
Batch and Streaming Data Processing Handles both scheduled (batch) and real-time (streaming) data ingestion. |
Batch and real-time (streaming) data ingestion is part of the core feature set. | |
|
Number of Supported Integrations How many unique partner systems/APIs are available out-of-the-box. |
No information available | |
|
Custom Script Support Allows custom Python, R, or SQL code to run inside data processes. |
Allows embedded custom script (Python, SQL) transformations in data processes. |
Reporting & Distribution
(10 Yes /10 Known /10 Possible features)
|
Scheduled Report Delivery Automated delivery of reports/dashboards via email or other channels. |
Scheduled report/dashboard delivery via email or other channels is standard. | |
|
Custom Report Builder Easily build bespoke reports from any dataset. |
Custom report builder is standard, offering drag-and-drop/report designer. | |
|
Distribution to External Partners Share reports securely with outside brokers or reinsurers. |
Supports external (secure) report distribution with brokers/reinsurers. | |
|
PDF, Excel, Image Export One-click export of visuals into common office formats. |
Export options for PDF, Excel, images are built in. | |
|
Dynamic Report Filtering End-users can apply filters and customize their view on delivered reports. |
Report recipients can filter and customize delivered reports. | |
|
Auto-Generated Executive Summaries Narrative summaries of KPI movements and trends. |
Executive summaries are auto-generated with narrative explanations in premium tiers. | |
|
Subscription Management Users can subscribe to and manage alerts for specific dashboards. |
Users can subscribe to dashboards, manage notifications/alerts. | |
|
Public and Private Link Sharing Control whether links are public, SSO-restricted, or one-time. |
Public and private link sharing can be managed with roles and one-time access support. | |
|
Report Versioning Track and view previous versions or dashboards. |
Report versioning (access/edit history, restore old versions) is standard. | |
|
Custom Print Formatting Set paper size, watermark, page headers, and logos for printed reports. |
Print formatting options for watermark, paper size, and headers are provided in report design. |
Performance & Reliability
(2 Yes /2 Known /10 Possible features)
|
Dashboard Load Time Average time to load complex dashboards. |
No information available | |
|
Query Execution Speed Average time to process user-initiated queries. |
No information available | |
|
Concurrent Query Capacity Number of simultaneous queries supported before performance degrades. |
No information available | |
|
Uptime Guarantee Service Level Agreement (SLA) for platform reliability. |
No information available | |
|
Data Refresh Frequency Shortest interval between data refreshes (lower is better). |
No information available | |
|
Scalability for Users How easily user capacity can be increased. |
User capacity can be dynamically increased—supports cloud auto-scaling and hardware expansion for on-prem. | |
|
Auto-Scaling Infrastructure Infrastructure automatically scales to meet variable loads. |
Infrastructure auto-scales in cloud deployments based on workload volume. | |
|
Disaster Recovery Time Objective (RTO) Maximum tolerable downtime after a disruption. |
No information available | |
|
Maximum Supported Dataset Size Largest dataset size supported for analysis. |
No information available | |
|
Guaranteed Backup Frequency Frequency of automatic system backups. |
No information available |
Cost & Licensing
(10 Yes /10 Known /10 Possible features)
|
Per-User vs. Unlimited Licensing Pricing flexibility based on company size and usage pattern. |
Nearly all licensing models are available, including per-user, role-based, and enterprise/unlimited. | |
|
Transparent Pricing Model Costs are clearly published and predictable. |
Pricing model is published on IBM website and is transparent. | |
|
Free Trial / Proof of Concept Availability Option to test full features before commitment. |
Free trial and proof-of-concept programs are offered via IBM sales. | |
|
Pay-as-You-Go Option No long-term contractual commitment required. |
Pay-as-you-go / subscription-based pricing options available. | |
|
Bulk License Discounts Discounts for enterprise-scale use. |
Volume discounts are available for large enterprise licenses. | |
|
Academic/Non-Profit Tier Reduced pricing for research or non-profit institutions. |
Academic/non-profit tiers and pricing available via IBM programs. | |
|
All Features Included No hidden or tiered feature restrictions. |
All features included in enterprise subscriptions (no artificial feature gating). | |
|
Ongoing Maintenance Fees Maintenance or support costs are bundled/transparent. |
Maintenance/support costs are bundled and clearly communicated in pricing documents. | |
|
Custom Contract Lengths Offered Flexible contractual terms to suit business needs. |
Custom contract lengths can be negotiated for enterprise clients. | |
|
Self-Service Procurement Ability to purchase/licence directly online. |
Self-service procurement/licensing (online purchase, provisioning) available for cloud edition. |
Support & Vendor Services
(10 Yes /10 Known /10 Possible features)
|
24/7 Technical Support At least one support channel is always available. |
24/7 global technical support available via phone, web, and chat as standard for IBM. | |
|
SLAs for Support Response Guaranteed response times for critical issues. |
SLAs for critical case response (as low as 1 hour) per IBM enterprise support contract. | |
|
Dedicated Account Manager Personalized support through a named representative. |
Dedicated account manager and premium support available for enterprise clients. | |
|
Onboarding Implementation Services Professional onboarding and solution customization. |
Onboarding, implementation, and migration services are offered by IBM. | |
|
Custom Feature Development Willingness to build or adjust features upon request. |
Custom feature development and enhancement requests available for enterprise customers. | |
|
Regular Product Updates Continuous improvement, release roadmaps shared. |
Continuous product improvement and public-facing update/feature roadmap. | |
|
User Community Forums Active user groups for peer support and best practice sharing. |
User community forums for Cognos are active and IBM-moderated. | |
|
Comprehensive Documentation Full user/admin guides and integration references. |
Comprehensive documentation, admin guides, and integration references available. | |
|
Training and Certification Programs Structured courses and certifications for users. |
Training and certification programs for Cognos Analytics users and admins. | |
|
Customer Feedback Channels Input mechanisms for feature requests and improvement suggestions. |
User feedback channels, product suggestion portals, and direct feedback to IBM available. |
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