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webMethods API Management Platform from Software AG
API governance, gateway, developer portal, monetization, integration with core banking systems, support for Open Banking standards, and security features specific to financial data protection.
Product analysis by function
API Management for IT and Infrastructure
Systems for developing, managing, securing, and monitoring APIs that connect banking systems internally and with external partners.
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API Security
(13 Yes /13 Known /13 Possible features)
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OAuth 2.0 Support Ability to use OAuth 2.0 protocol for secure authorization. |
webMethods API Management supports OAuth 2.0 for secure authorization (per vendor docs and industry norm for banking APIs). | |
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API Key Management Supports creation, issuance, and life-cycle management of API keys. |
API key management is a standard feature of API gateways including Software AG's webMethods per documentation. | |
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IP Whitelisting/Blacklisting Enable or restrict API access based on user IP addresses. |
IP whitelisting/blacklisting is available as part of API gateway security controls in webMethods. | |
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Rate Limiting Limits the number of requests a client can make to avoid abuse. |
Rate limiting is specified as a security and API protection measure in webMethods documentation. | |
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Throttling Ability to control bandwidth and request frequency. |
Throttling is a standard feature for managing traffic and preventing abuse within the webMethods API Gateway. | |
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Data Encryption Supports encryption of data in transit and at rest (e.g., TLS, HTTPS). |
Data encryption in transit and at rest is noted for financial data protection and compliance in banking-focused API platforms. | |
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JWT (JSON Web Token) Validation Capability to validate JWTs for API access management. |
JWT validation is provided for secure token-based API access, per platform feature lists. | |
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Audit Trails Tracks and stores all API access and activity logs for compliance and debugging. |
Audit trails are present for compliance and policy enforcement, as highlighted in banking API requirements. | |
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DDoS Protection Protection mechanisms against Distributed Denial of Service attacks. |
DDoS protection is mentioned in webMethods API Gateway as a core security feature. | |
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Mutual TLS (mTLS) Supports mutual TLS authentication to secure API connections. |
Mutual TLS (mTLS) is supported explicitly by webMethods platforms for securing financial data APIs. | |
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Access Control Lists (ACLs) Ability to define detailed access permissions for API consumers. |
ACLs (Access Control Lists) are part of advanced security and access policy definition in API Gateway. | |
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Security Patch Management Automated updates for emerging threats and vulnerabilities. |
Automated security patch management is supported as part of the managed platform. | |
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Regulatory Compliance Certifications Supports and maintains compliance (e.g., PCI DSS, PSD2, GDPR) for financial data and operations. |
webMethods highlights PCI DSS, PSD2, GDPR as supported compliance certifications, suited for financial services. |
API Gateway Functionality
(10 Yes /10 Known /11 Possible features)
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Request Routing Routes incoming API requests to appropriate backend services. |
API request routing is core to the gateway and documented in vendor feature lists. | |
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API Aggregation Combines multiple API calls into a single request/response. |
API aggregation is supported for designing composite APIs and simplifying client interactions. | |
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Caching Caches API responses to reduce backend load and latency. |
Caching support is built into the gateway and developer portal for performance optimization. | |
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Load Balancing Distributes incoming API traffic among multiple backends. |
Load balancing across backend endpoints is standard in the API Gateway. | |
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Protocol Transformation Converts between different protocols (e.g., REST, SOAP, gRPC). |
Protocol transformation (REST, SOAP, etc.) is available for legacy and modern integration. | |
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Content-Based Routing Routes requests based on content type or header values. |
Content-based routing is supported for advanced routing policies in the API Gateway. | |
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URL Rewriting Ability to rewrite request URLs on the fly for routing efficiency. |
Dynamic URL rewriting is documented for routing and management. | |
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Failover Support Automatic rerouting of traffic in case of backend failure. |
Failover support is mentioned in the context of high availability architecture. | |
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Timeout Configuration Customizable timeouts for upstream requests. |
Timeout configuration is available per endpoint or API policy. | |
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API Mocking Ability to simulate API responses during development and testing. |
API mocking for development and integration testing is provided via the developer portal. | |
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Advanced Traffic Shaping Customizable traffic shaping rules for granular control. |
No information available |
Developer Experience
(11 Yes /11 Known /11 Possible features)
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Interactive API Documentation Auto-generated documentation with try-it-out features (e.g., Swagger, OpenAPI). |
Interactive API documentation using OpenAPI and similar tools is offered to developers. | |
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API Sandbox Environment Safe, limited test environment for developer experimentation. |
API sandbox environment is mentioned in features targeting developer enablement and onboarding. | |
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Self-Service Portal Portal for onboarding, documentation access, and API key management. |
Self-service onboarding and management portal for partners and developers is included. | |
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SDK Generation Automated creation of SDKs in multiple languages for developers. |
SDK generation support for OpenAPI and other API standards is provided. | |
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Code Samples Includes quick-start code samples for faster developer onboarding. |
Code samples are offered in documentation and developer portal modules. | |
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Comprehensive Error Codes Clear and consistent error messages with codes and explanations. |
Comprehensive error codes are part of the API and developer experience. | |
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Change Log Communication Automated notifications on API updates and version changes. |
Change log communication and automated notifications are available for API lifecycle changes. | |
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API Subscription Management Supports subscription plans for API access levels. |
API subscription management (rate plans, tiers) and monetization are supported for open banking. | |
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End-to-End Testing Tools Supports thorough testing across API endpoints. |
End-to-end API testing tools are available within the API Portal. | |
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API Usage Analytics for Developers Provides developers with real-time metrics for their API usage. |
Usage analytics for developers is available via the portal. | |
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Support Ticketing Integration Integrated support system for technical queries and issues. |
Support ticketing integration is included for developer and partner support. |
Monitoring and Analytics
(8 Yes /8 Known /11 Possible features)
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Real-Time Traffic Monitoring Provides live data on API usage metrics and performance. |
Real-time traffic monitoring is available in webMethods API Gateway dashboards. | |
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Request Latency Tracking Measures and reports time taken to process API requests. |
No information available | |
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Error Rate Monitoring Tracks percentage of API requests resulting in errors. |
No information available | |
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Health Checks Automated and on-demand status checks for API endpoints. |
Health checks are included as part of endpoint and gateway status management. | |
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Custom Dashboards User-configurable dashboards for monitoring APIs. |
Custom dashboards for monitoring API performance are available. | |
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Historical Data Retention Duration for retaining historical API usage and performance data. |
No information available | |
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Integration with External Monitoring Tools Supports integration with platforms like Splunk, Grafana, Datadog. |
Supports integration with external tools like Datadog, Splunk, Grafana. | |
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Alert Notification System Sends alerts for threshold breaches and downtime. |
Alert notification system (email, webhook, etc.) for breach or incident is supported. | |
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Log Export and Archival Export logs for long-term storage and regulatory compliance. |
Log export and archival for audit and compliance is supported. | |
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Anomaly Detection Automatic detection of unusual API behavior. |
Anomaly detection is part of advanced monitoring features. | |
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SLAs and Uptime Reporting Service Level Agreement and uptime tracking for each API. |
SLAs and uptime reporting are offered for enterprise deployments. |
Integration and Interoperability
(8 Yes /8 Known /11 Possible features)
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Support for Multiple API Protocols REST, SOAP, WebSockets, gRPC compatibility. |
Supports REST, SOAP, WebSockets; gRPC support is planned or via adapters. | |
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Enterprise Service Bus Integration Compatible with ESB solutions for orchestration and mediation. |
No information available | |
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Legacy System Connectors Connects easily with mainframes and legacy banking systems. |
Legacy system connectors are a core selling point of webMethods, known for mainframe/banking integration. | |
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Third-party Integration Marketplace Pre-built integrations with common fintech and regtech services. |
Third-party integration marketplace provided via Software AG platform exchange. | |
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Event Streaming Support Supports event-driven architectures (e.g., Kafka, MQ). |
Event streaming support (Kafka, MQ) is advertised for event-driven architectures. | |
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API Orchestration Capability Orchestrates multiple APIs and business processes. |
API orchestration via webMethods Integration Server and API Gateway. | |
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Standard Data Format Support Understands and processes JSON, XML, CSV, and more. |
Standard data formats (JSON, XML, CSV) supported natively. | |
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Multi-Cloud Support Deployable on different cloud platforms and hybrid architectures. |
Multi-Cloud support (AWS, Azure, Google, hybrid/k8s) is documented. | |
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Service Discovery Integration Integrates with service registries (e.g., Consul). |
No information available | |
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API Versioning Manages and routes multiple versions of APIs seamlessly. |
API versioning and deprecation policies are supported for backward compatibility. | |
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BPM/Workflow Engine Integration Interoperates with business process management tools. |
No information available |
Scalability and Performance
(8 Yes /8 Known /10 Possible features)
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Horizontal Scalability Ability to add nodes and balance load automatically. |
Horizontal scalability through cluster and cloud architectures is documented. | |
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High Availability Architecture Redundant components and failover to maximize uptime. |
High availability through redundant components and failover. | |
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Throughput Capacity Total number of API requests handled per second. |
No information available | |
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Load Testing Tools Includes tools for stress and performance testing APIs. |
Load and stress testing tools are offered in conjunction with the platform. | |
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Auto-Scaling Policies Automatic scaling based on real-time demand. |
Auto-scaling policies are supported for cloud-native deployments. | |
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Geo-Distributed Deployments Supports deployments across multiple geographic locations. |
Geo-distributed deployments for latency and regulatory compliance available. | |
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Low Latency Processing Optimized to minimize request/response latency. |
Low-latency design is a performance goal indicated in banking use cases. | |
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Concurrent Connection Limits Maximum number of simultaneous client connections supported. |
No information available | |
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Session Persistence Ability to maintain session/state across distributed systems. |
Session persistence across distributed systems is part of the session management module. | |
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Fast Failover and Recovery Quickly re-routes traffic on failure for uninterrupted service. |
Fast failover and recovery supported in HA deployments. |
API Lifecycle Management
(9 Yes /9 Known /9 Possible features)
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API Design Tools User-friendly tools for designing APIs (specifications, linting, etc). |
API Design tools, including API specs and designer modules, are provided. | |
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Automated Deployment Pipelines CI/CD pipelines for consistent API release processes. |
Automated deployment pipelines through DevOps and CI/CD integrations. | |
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Version Control Tracks changes and rollbacks for API definitions and implementations. |
Version control of API specs and implementations supported. | |
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Lifecycle Stages Tracking Defines and manages API states: development, testing, production, deprecated. |
API lifecycle states are tracked (development, test, prod, deprecated). | |
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Deprecation and Sunset Policy Enforcement Controlled migration paths and communication for deprecated APIs. |
Deprecation/sunset policy management is offered for controlled migration. | |
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Change Management Logging Monitors changes and notifies stakeholders. |
Change management and stakeholder notifications are available. | |
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Automated Testing Integration Integrates with automated test frameworks. |
Integration with automated test frameworks (like Jenkins, Selenium) is supported. | |
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Approval Workflows Multi-step approval for API publishing or promotion. |
Approval workflows supported for API publishing and promotion. | |
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Rollback Mechanism Quickly revert to previous stable versions. |
Rollback mechanisms for API versions and infrastructure components. |
Regulatory and Compliance
(9 Yes /9 Known /9 Possible features)
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Audit Logging Comprehensive, immutable records of every API activity. |
Audit logging is comprehensive, supporting regulatory and operational needs. | |
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Privacy Controls Strict controls for personal and sensitive data processing. |
Privacy controls and fine-grained data handling are part of the platform. | |
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GDPR Compliance Supports mechanisms for data rights and protection under GDPR. |
GDPR controls and compliance workflows are included. | |
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PCI DSS Support Meets requirements for processing and storing payment card data. |
PCI DSS requirements are addressed in product marketing for banking/financial clients. | |
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PSD2/Open Banking Readiness Supports open banking standards and frameworks. |
PSD2 and Open Banking standards are specifically called out in webMethods documentation. | |
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Consent Management Tracks and enforces customer consent for data sharing. |
Consent management for open banking and GDPR is documented. | |
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Data Residency Controls Enforces policies on where data can be physically stored. |
Data residency and locality controls are available for compliance. | |
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Retention & Deletion Policies Automates retention and deletion per regulatory timelines. |
Retention and deletion policy automation is provided for regulatory compliance. | |
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Automated Compliance Reporting Generates reports to demonstrate compliance. |
Automated compliance reporting capabilities are built in, per product literature. |
User and Access Management
(8 Yes /8 Known /9 Possible features)
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Role-Based Access Control (RBAC) Granular user permissions based on assigned roles. |
RBAC is natively supported for fine-grained user permissions. | |
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Single Sign-On (SSO) Integration with enterprise authentication solutions. |
Single Sign-On (SSO) with enterprise IdAM is included. | |
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Multi-Factor Authentication (MFA) Enforces strong two-factor user verification. |
Multi-factor authentication is offered for admin and developer portal users. | |
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User Provisioning Automation Automated creation, update, and deactivation of user accounts. |
User provisioning automation is available, typical in enterprise-focused platforms. | |
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Delegated Administration Allows specific user groups to manage access. |
Delegated administration to business units or partners is supported. | |
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Session Management Controls and monitors user session durations and activity. |
User session management is available for admin, developer, and API consumers. | |
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Access Review and Recertification Periodic verification of user access rights. |
No information available | |
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External User Federation Allows federated login for third-party or partner users. |
External user federation is part of SSO and partner onboarding features. | |
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Entitlement Management Assign and manage granular entitlements to users. |
Entitlement management for granular API access is supported. |
Operational and Maintenance Features
(8 Yes /8 Known /8 Possible features)
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Zero-Downtime Upgrades Ability to patch or upgrade system components without impacting users. |
Zero-downtime upgrades are advertised for enterprise availability. | |
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Automated Backups Schedules and manages regular backups. |
Automated backups for all configurations and data are supported. | |
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Disaster Recovery Support Failover and restore processes for high system resilience. |
Disaster recovery with failover and restore is included for operational resilience. | |
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Rollback Capabilities Quick reversion to previous system states after failed changes. |
Rollback capabilities in infrastructure and API versions are provided. | |
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Remote Management API API for managing infrastructure remotely. |
Remote management APIs are available for infrastructure automation. | |
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Automated Configuration Management Tools for managing configuration drifts and automating changes. |
Automated configuration management is supported via DevOps tools and APIs. | |
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Self-Healing Mechanisms Automated corrective actions for detected failures. |
Self-healing using automation and alerting is an advanced feature in cloud-native deployments. | |
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Maintenance Window Scheduling Automated notifications and controls for system maintenance. |
Maintenance window scheduling and notifications available. |
Cost Management and Optimization
(5 Yes /5 Known /8 Possible features)
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Usage-Based Billing Support Cost tracking for internal/external API use, supporting chargebacks. |
Usage-based billing, metering and chargeback is a monetization feature, often tied to open banking. | |
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Quota Management Enables the enforcement of usage quotas for users/applications. |
Quota management per user/app/API is available via gateway settings. | |
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Cost Analytics and Forecasting Provides insights and trends in API-related expenses. |
Cost analytics and forecasting available via API usage metrics and portal. | |
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Budget Alerting Sends notifications if API usage approaches or exceeds budget. |
No information available | |
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Resource Optimization Recommendations Suggests ways to optimize API and infrastructure usage. |
No information available | |
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Granular Cost Allocation Assigns costs to departments, projects, or teams. |
No information available | |
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License Management Tracks feature/component licensing and compliance with agreements. |
License management for APIs and features is available in the portal. | |
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Pay-as-you-go Support Ability to implement flexible pricing models based on real usage. |
Pay-as-you-go/flexible usage billing is supported for API monetization. |
API Management Platforms for IT and Infrastructure
Software for creating, publishing, maintaining, and monitoring APIs that connect different systems within the brokerage and with external partners and clients.
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API Design and Creation
(12 Yes /12 Known /12 Possible features)
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Graphical API Designer Visual tools for designing APIs using drag-and-drop or similar graphical interfaces. |
webMethods provides graphical API design via its API Gateway's visual tools and web-based designer. | |
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OpenAPI/Swagger Support Ability to design and import/export API specifications using OpenAPI (Swagger) standards. |
Supports OpenAPI/Swagger import/export and design as listed in product documentation. | |
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Version Control for APIs Management of multiple API versions with rollbacks and comparisons. |
Version control for APIs is available via API Gateway and webMethods Integration Server. | |
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Mock Server Generation Automatically generates mock endpoints for testing and development. |
webMethods API Gateway enables automatic mock endpoint generation for rapid testing. | |
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Code Generation Automatically generates server and client code in various programming languages. |
Code generation for server/client, especially with OpenAPI support, is documented in the platform. | |
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API Modeling (Data Types, Schemas) Defines and manages reusable data models and schemas. |
API modeling with reusable data types/schemas is described as part of API governance. | |
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SDK Generation Provides software development kits (SDKs) for multiple languages based on the API definition. |
SDK generation is supported for REST APIs. | |
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Sample Data Injection Ability to inject sample data for demonstration and testing purposes. |
Provides ability to inject sample data for testing in API Gateway. | |
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Dynamic Documentation Generates interactive and up-to-date documentation from the API definition. |
Dynamic documentation is available in developer portal and via OpenAPI. | |
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REST & SOAP Support Enables design and management of both RESTful and SOAP APIs for legacy integration. |
Supports design and management of both REST and SOAP APIs for legacy integration. | |
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GraphQL API Creation Provides tooling for designing and exposing GraphQL-based APIs. |
GraphQL support for API design and gateway is mentioned in feature list. | |
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Schema Validation Offers schema validation at design-time to prevent errors in API structures. |
Schema validation at design-time is offered through API Portal and Gateway. |
API Publishing and Deployment
(11 Yes /11 Known /11 Possible features)
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One-Click Deployment Simple and fast deployment process for making APIs live. |
One-click deployment supported via cloud portal and continuous delivery options. | |
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Multi-Environment Support Supports publishing APIs across multiple environments (Dev, Test, Prod). |
Multi-environment support (Dev/QA/Prod) is built-in. | |
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Environment Isolation Ensures API deployments are isolated across environments. |
Environment isolation is maintained through separate deployments. | |
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Zero-Downtime Deployment Enables publishing API updates with no service interruption. |
Zero-downtime deployment strategies including blue-green are referenced in documentation. | |
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Canary Releases Supports incremental release strategies for APIs (e.g., canary testing). |
Canary releases and feature rollouts are supported via deployment tools. | |
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Automated Rollback Automated rollback procedures in case of deployment failures. |
Automated rollback available in deployment options and CI/CD flows. | |
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API Gateway Integration Seamless integration with industry-standard API gateways (e.g., Apigee, Kong). |
Integrates with standard API gateways, including AWS, Azure, Apigee. | |
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Cloud and On-Premise Deployment Supports both cloud-native and on-premise API deployment options. |
Supports both cloud-native and on-premise deployments. | |
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Custom Domain Support Allows publishing APIs on custom domains with SSL. |
APIs can be published on custom domains with SSL via API Gateway. | |
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Multi-Region Support Ability to publish APIs across multiple geographic regions for latency optimization. |
Can deploy APIs in multiple geographic regions to reduce latency. | |
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Auto-Scaling Automatic scaling of API instances based on demand. |
Auto-scaling supported in cloud deployments as mentioned in scalability docs. |
API Security and Authentication
(12 Yes /12 Known /12 Possible features)
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OAuth 2.0 Support Implements OAuth 2.0 protocol for secure delegated access. |
OAuth 2.0 supported natively for secure delegated access. | |
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API Key Management Control generation, rotation, and lifecycle of API keys. |
API key management features available in Gateway and Developer Portal. | |
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Mutual TLS (mTLS) Enforces two-way SSL/TLS authentication between client and server. |
Mutual TLS authentication supported for high-security needs. | |
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IP Whitelisting/Blacklisting Restricts API access based on source IP address. |
IP whitelisting/blacklisting configurable at the API Gateway level. | |
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Rate Limiting Prevents API abuse through rate limiting and throttling. |
Rate limiting and throttling are core API Gateway functions. | |
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Quota Management Sets call quotas per client or partner for fair usage. |
Quota management per client or app is configurable in management console. | |
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Single Sign-On (SSO) Supports integration with corporate SSO for authentication. |
Single Sign-On integrations for SAML, LDAP, and OIDC are available. | |
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JWT (JSON Web Token) Support Supports authentication with JSON Web Tokens. |
JWT authentication for APIs explicitly mentioned in security documentation. | |
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Encryption of Data in Transit Ensures all data sent via API is encrypted in transit. |
TLS and encryption of data in transit are mandatory by default. | |
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RBAC (Role-Based Access Control) Enforces granular access controls based on user/role. |
Role-based access control (RBAC) managed at product and API level. | |
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Audit Logging Records security-relevant API access and changes for audits. |
Audit logging available for all API calls and configuration changes. | |
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Integration with Security Appliances Connects API traffic with firewalls, SIEM, and DLP solutions. |
Integrates with firewalls and SIEM for API-level security event management. |
Monitoring and Analytics
(10 Yes /10 Known /12 Possible features)
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Real-Time Monitoring Live tracking of API usage, latency, and errors. |
Real-time monitoring and API analytics dashboards provided. | |
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Alerting and Notifications Automated alerts for outages, anomalies, or limit breaches. |
Alerting/notification engine included for outages and SLA breaches. | |
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Detailed Logging Comprehensive logs for every API call, event, and error. |
Comprehensive logging for every API call/event directly within management portal. | |
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Performance Dashboards Dashboards with key metrics and trends (latency, throughput, error rate). |
Performance dashboards summarized in developer/operations interface. | |
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Custom Metrics Ability to define and track custom business or technical metrics. |
Platform allows definition and tracking of custom business/technical metrics. | |
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Integration with Monitoring Tools Compatibility with Prometheus, Datadog, New Relic, etc. |
Works with Prometheus, Datadog, and other APM/monitoring tools per documentation. | |
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End-to-End Tracing Distributed tracing of API calls across microservices. |
Distributed tracing across microservices/APIs is natively supported. | |
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User and Partner Analytics Insights into which clients and partners are using which APIs and how. |
User/partner analytics—identifies who is using which APIs. | |
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Geo-Analytics Breakdown of API usage by geographic region. |
Geo-analytics included—breaks down API usage by region. | |
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Error Analytics Breakdown and root cause analysis of API errors and failures. |
Error analytics for root cause and error types explained in documentation. | |
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API Call Latency Measures the average time taken per API call. |
No information available | |
|
Uptime SLA Measurement Calculates actual API uptime to ensure SLAs are met. |
No information available |
Developer Portal and Experience
(10 Yes /10 Known /10 Possible features)
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Self-Service API Registration Developers can sign up and request access to APIs without manual onboarding. |
Self-service onboarding via Developer Portal where developers register and get API keys. | |
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Interactive API Explorer Allows users to test API endpoints with live requests directly in the web portal. |
Interactive API explorer in Dev Portal lets users test APIs with live calls. | |
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Auto-Generated Documentation Always up-to-date API docs generated from the source specification. |
API documentation is auto-generated and synchronized with the source definition. | |
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Code Snippets and Examples Ready-to-use sample code in multiple languages. |
Code samples and ready-to-use examples provided in supported languages. | |
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API Onboarding Workflows Guides developers or partners through API setup and provisioning. |
Onboarding workflows and guided setup for developers and partners are available. | |
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API Status Pages Communicates live status and known issues for APIs. |
API status/health pages for API consumers are included. | |
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Support Integration (Chat, Tickets) Easy access to developer support and ticketing from the portal. |
Support integration through in-portal chat and ticketing stated in feature description. | |
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Rate Limit and Quota Visibility Clear display of current usage, limits, and quota resets. |
Rate limit and quota usage are visible to developers in the portal. | |
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API Key Management by Developers Developers can create and manage their own API keys. |
Developers can manage their own API keys in Developer Portal. | |
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Community Forums/FAQs Facilitates collaboration via forums or Q&A for developers. |
Developer forums and FAQ support are referenced as part of the portal. |
Integration and Connectivity
(10 Yes /10 Known /10 Possible features)
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Connector Marketplace Library of pre-built connectors/integrations to common brokerage platforms. |
Connector marketplace documented for common financial/brokerage integrations. | |
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Webhooks Support Supports real-time outbound notifications to third-party services. |
Webhooks support available for outbound notifications. | |
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Event-Driven Architecture Support for asynchronous, event-based workflows (e.g., message queues). |
Supports event-driven architecture and async workflows with webhooks and message queues. | |
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Custom Plugin/Extension Framework Enables custom extensions and hooks for bespoke integration needs. |
Custom plugin/extension support available through Integration Server and API Gateway. | |
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Data Mapping and Transformation On-the-fly mapping and transformation between data formats (JSON, XML, FIX, CSV, etc.). |
Data mapping/transformation between formats (JSON/XML/CSV/FIX) is core to platform. | |
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Batch Processing Support API platform supports high-volume batch file processing. |
Batch file/API support for high-volume operations is included. | |
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Synchronous and Asynchronous Messaging Supports both real-time and batch/messaging integrations. |
Both synchronous and asynchronous messaging patterns supported. | |
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Legacy System Integration Support for mainframes or legacy middleware (e.g., MQ, FTP). |
Connectors and integration tools allow legacy system (mainframe, FTP, MQ) interfacing. | |
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GraphQL/FIX/Protobuf Adapter Support Adapters for financial industry protocols and formats. |
Adapter support for GraphQL and FIX/Protobuf protocols mentioned in fintech integrations. | |
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API Chaining/Orchestration Capability to coordinate multiple API calls as part of a workflow. |
API workflow orchestration and chaining provided as product feature. |
Scalability and Performance
(7 Yes /7 Known /10 Possible features)
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Horizontal Scaling Ability to add more nodes to handle increased API loads. |
Scalability achieved through horizontal scaling with container and cloud orchestrators. | |
|
Vertical Scaling Directly increases resources (CPU, RAM) per node for greater throughput. |
Vertical scaling supported in on-prem or virtualized deployments. | |
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Concurrent Connection Support Maximum number of simultaneous connections supported. |
No information available | |
|
API Throughput Maximum number of API calls handled per second. |
No information available | |
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Low Latency HTTP Routing Optimized networking for fast API responses. |
Optimized routing and dedicated low-latency features for financial APIs. | |
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Caching Layer Support Integrated support for in-memory or distributed caching. |
API Gateway includes distributed in-memory caching. | |
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Rate Throttling Capabilities Dynamic control over API call rates to prevent overload. |
Rate throttling and rate policy controls configurable in management layer. | |
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Load Balancer Integration Native integration with software/hardware load balancers. |
Integrates with standard load balancers (software, hardware, cloud). | |
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Streaming API Support Support for high-frequency data over persistent connections (e.g., WebSockets, SSE). |
Streaming API support is provided, e.g. via WebSockets for financial data feeds. | |
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API Response Time Guarantee Guaranteed maximum latency for API requests. |
No information available |
Compliance and Governance
(10 Yes /10 Known /10 Possible features)
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Regulatory Compliance Templates Built-in templates for major financial regulations (MiFID II, SEC, GDPR, etc.). |
Regulatory compliance (GDPR, PSD2, Open Banking) templates are offered for customers in regulated markets. | |
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Data Retention Policies Configurable data storage and deletion schedules. |
Custom data retention policies can be configured in the API management backend. | |
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Audit Trail Immutable, searchable logs of all API changes and access. |
Audit trail: Immutable and searchable logs supported. | |
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Policy Enforcement Engine Automated enforcement of business and IT policies. |
Policy engine for security, compliance, and IT governance built in. | |
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Consent Management Captures and manages client data consent as per regulations. |
Consent management is supported for Open Banking and GDPR use cases. | |
|
PII Data Masking On-the-fly obfuscation of personally identifiable information in API responses. |
PII masking options available for API responses to comply with data protection. | |
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Vulnerability Scanning Automated security scans for the API surface. |
Automated vulnerability scanning and report generation built in. | |
|
Change Approval Workflows Enforced approval flow for significant API config changes. |
Change approval workflows for critical API configuration changes. | |
|
Exportable Compliance Reports Auto-generated compliance reports for internal/external audits. |
Exportable compliance reports for audit and legal review. | |
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Contract and SLA Management Track and manage legal obligations and performance guarantees. |
Contract and SLA definitions and tracking is a core feature. |
Maintenance and Lifecycle Management
(10 Yes /10 Known /10 Possible features)
|
API Deprecation Workflow Automates notifying users and retiring outdated APIs. |
API deprecation workflow and lifecycle management stated in product lifecycle documentation. | |
|
Backward Compatibility Checks Checks API changes for breaking compatibility. |
Backward compatibility checks are built into API deployment pipeline. | |
|
Automated API Testing Built-in test suites for continuous integration and delivery. |
Automated API testing as part of continuous integration. | |
|
Sandbox Environment Isolated environment for safe API experimentation. |
Sandbox environments available for safe testing and partner onboarding. | |
|
Release Management Coordinates and documents API version rollouts. |
Release management is part of webMethods API lifecycle features. | |
|
Incident Management Integration Links with incident response tools for outage resolution. |
Incident management integration with ITSM and support platforms. | |
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Change Notification System Automated or manual notifications for API updates to users. |
Change notification via email or portal for API changes to users/partners. | |
|
Rollback Support Easily revert to previous API versions. |
Rollback support for previous API versions is present. | |
|
Automated Health Checks Continuous monitoring and health status reporting for APIs. |
Automated API health checks are standard in daily operations. | |
|
Custom Lifecycle Stages Define bespoke API lifecycle stages to suit organization needs. |
Support for custom lifecycle stages is available in the API workflow designer. |
Extensibility and Customization
(10 Yes /10 Known /10 Possible features)
|
Plugin Architecture Ability to add third-party or custom-developed plugins. |
Plugin architecture and custom extension support exist, especially in Integration Server and Gateway. | |
|
Custom Scripting Support Allows scripting or business logic within API flows (e.g., JavaScript, Python). |
JavaScript, Groovy, and other scripting for business logic in API flows. | |
|
UI Theme Customization Ability to change developer portal look and feel. |
Developer portal/UX theming and customization well-documented. | |
|
Branding Options Custom logos, colors, and company info in developer portals. |
Branding support for custom logos/colors/company info for enterprise clients. | |
|
API Workflow Designer Built-in drag-and-drop for API workflows and transformations. |
Drag-and-drop API workflow designer available for modeling flows and transformations. | |
|
Custom Policy Definition Define bespoke security and access policies. |
Can define custom security policies and access rules as required. | |
|
Configurable Messaging Templates Edit email and notification templates sent from the platform. |
Editable notification/email templates available for outgoing communication. | |
|
Extensible Data Model Customize data model for additional business attributes. |
Data models are extensible to capture additional business fields, as noted in documentation. | |
|
Custom Auth Provider Integration Plug in identity providers not natively supported. |
Can integrate custom identity providers via SAML/OIDC plugins. | |
|
White-Labeling Support Deploy platform as an OEM/private-label solution. |
White-label/OEM options available for deploying as a branded solution. |
Support, Documentation, and Training
(10 Yes /10 Known /10 Possible features)
|
24x7 Support Availability Round-the-clock technical support coverage. |
24x7 support offered for enterprise customers (see support plans). | |
|
Knowledge Base & FAQs Comprehensive, searchable help and how-to articles. |
Knowledge base and searchable FAQs available on Software AG support portal. | |
|
Video Tutorials Official video walkthroughs of common integration tasks. |
Video tutorials and walkthroughs produced by Software AG for onboarding. | |
|
API Usage Best Practices Documentation Guidelines and recommendations for efficient, secure API usage. |
Best practices and usage documentation posted publicly and in client portal. | |
|
Code Example Libraries Curated code samples for various use cases and languages. |
Code sample libraries for common API and integration use cases are offered. | |
|
Multi-Language Support Documentation and support available in multiple languages. |
Support resources and some documentation available in multiple languages. | |
|
Onboarding Workshops Instructor-led or virtual onboarding sessions for developers. |
Onboarding workshops available as part of initial deployment and training. | |
|
Dedicated Customer Success Manager Assigned contact to help with setup, scaling, and troubleshooting. |
Dedicated Customer Success Manager for enterprise tier per support brochure. | |
|
Community Channel Access (Slack, Discord, etc.) Official real-time forums for peer and expert support. |
Community channels supported, including forums and online community. | |
|
SLA on Support Response Guaranteed response within a defined time window. |
undefined Support SLAs with defined response windows are offered in enterprise support contracts. |
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