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Mastercard Payment Gateway Services from Mastercard
End-to-end payment processing solutions including authorization, clearing, and settlement for financial institutions. Features fraud prevention, global connectivity, and support for multiple payment methods and currencies.
Product analysis by function
Payment Operations Systems for Operations
Solutions for processing, clearing, and settling various types of payments efficiently and accurately.
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Core Payment Processing
(12 Yes /12 Known /15 Possible features)
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Real-time Processing Ability to process and settle payments instantly. |
Product description states support for instant/real-time payment processing and settlement. | |
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Batch Processing Supports scheduled group processing of payments. |
Product literature indicates support for batch payment processing for multiple payment methods. | |
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Multi-currency Support Handles transactions in different currencies. |
Explicit support for processing payments in multiple currencies is mentioned. | |
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High Transaction Throughput Maximum number of payment transactions processed per second. |
No information available | |
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Automated Reconciliation System automatically matches incoming and outgoing payments with records. |
Product includes automated reconciliation as part of settlement services. | |
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Payment Limits Configurable maximum and minimum amount per transaction. |
Payment limits (max/min configurable) are a standard feature for fraud prevention and compliance. | |
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Duplicate Payment Detection Identifies and prevents the execution of duplicate payments. |
Duplicate payment detection is part of fraud prevention suite. | |
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STP (Straight Through Processing) Payments pass from initiation to settlement without manual intervention. |
Straight Through Processing capabilities are mentioned as part of automated settlement. | |
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Multi-bank Settlement Supports payments to or from accounts at multiple banks. |
Supports settlement for accounts at multiple banks worldwide. | |
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Fee Calculation Engine Automated calculation and deduction of transaction fees. |
Automated fee calculation and deduction are core elements of Mastercard’s settlement process. | |
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ISO 20022 Compliance Supports new messaging standards for international and domestic payments. |
Mastercard has actively supported ISO 20022 messaging for international payments. | |
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Failover and Redundancy Inbuilt mechanisms for high-availability and disaster recovery. |
Failover, redundancy and HA are required and described for high-availability payment processing. | |
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Transaction Rollback Ability to revert both sides of a payment in case of errors. |
No information available | |
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Automated Fees & Charges Deduction System can automatically calculate and deduct charges and fees per payment. |
Platform enables automatic deduction of fees and charges per payment transaction. | |
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End-of-Day Processing Speed Speed at which EOD payment batches and postings are processed. |
No information available |
Security and Compliance
(13 Yes /13 Known /15 Possible features)
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Multi-factor Authentication Requires multiple forms of verification for user/system access. |
Multi-factor authentication is standard for operator/admin portal and API users. | |
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Data Encryption Encryption of payment data at rest and in transit. |
Data encryption at rest and in transit is mandated by PCI DSS and detailed in documentation. | |
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Role-Based Access Control (RBAC) Users are provided access only to necessary features based on their role. |
Role-based access control is standard for access to back-end and user-facing management tools. | |
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Audit Trail Logs all user and system actions for compliance and review. |
Comprehensive audit logs/trails are required for PCI DSS and financial compliance. | |
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PCI DSS Compliance Adherence to Payment Card Industry Data Security Standards. |
PCI DSS certification is required for all Mastercard gateway components. | |
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AML Screening Automatic screening of payments and parties against global AML lists. |
AML screening is mentioned as a key compliance feature for regulated entities. | |
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Fraud Detection Engine System detects and flags suspicious or fraudulent transactions. |
Fraud detection engine is highlighted as a core function in product overview. | |
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Sanctions List Filtering Payment instructions screened against up-to-date sanctions lists. |
Sanctions list filtering is required to support global payment compliance. | |
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User Activity Monitoring Real-time monitoring of user actions for unusual behavior. |
No information available | |
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Incident Response Integration Integrates with incident management for prompt investigation. |
No information available | |
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Data Masking Sensitive data is masked from unauthorized users. |
Sensitive data masking is described as part of PCI DSS and GDPR compliance for operators. | |
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Automated Regulatory Reporting Payment data formatted and sent to regulators as required. |
Automated regulatory reporting is included for compliance with regional and international authorities. | |
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Configurable Fraud Rules Bank can set or modify parameters for automatic fraud detection. |
Fraud rules are configurable as part of the solution for clients/banks. | |
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Tokenization Support Sensitive payment data is replaced with non-sensitive tokens. |
Tokenization is standard for sensitive payment data under PCI DSS. | |
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Transaction Time-out Automatic cancellation of incomplete or suspicious payment transactions. |
Transaction time-out/cancellation is part of risk mitigation and transaction monitoring. |
Integration and Connectivity
(11 Yes /11 Known /15 Possible features)
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API Availability Developers can access payment functions via documented APIs. |
APIs are available for integration by partners and clients; product documentation confirms developer access. | |
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Webhooks/Callbacks Real-time notifications sent to external systems on payment events. |
Webhooks and callback notifications are mentioned for real-time event handling in integration APIs. | |
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Core Banking Integration Direct and seamless integration with core banking platforms. |
Core banking systems integration is offered to financial institutions through direct APIs and partnerships. | |
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Third-party Payment Gateway Support Connects with external payment gateways/processors. |
Third-party gateway connections are supported in partner documentation. | |
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Open Banking (PSD2) Support Supports open banking protocols for API-based data exchange. |
Open banking/PSD2 API support is referenced in Mastercard open banking press/integration releases. | |
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File Import/Export Upload or download bulk payment instructions in standard formats. |
Bulk file import/export is supported for operational integration with clients. | |
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SWIFT Connectivity Secure integration with SWIFT for cross-border payments. |
SWIFT connectivity is offered for international bank settlement as Mastercard is a global operator. | |
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Instant Payment Network Access Participates in real-time payment networks (e.g., RTP, Faster Payments). |
Supports instant payment network rails including RTP/Faster Payments, referenced in product and solution briefs. | |
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SOAP and RESTful Services Supports both SOAP and REST API standards for interfacing. |
REST and SOAP API protocols are both supported per developer documentation. | |
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Integration Middleware Support Works with standard integration brokers and ESBs. |
. | No information available |
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SFTP/FTP Interface Supports secure batch file transfer with partners or corporate clients. |
. | No information available |
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Customizable Data Mapping Bank can map/transform incoming and outgoing messages/fields. |
Customizable data mapping and message transformation is supported for partner/bank integration. | |
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Cloud Platform Integration Works with major cloud providers for deployment and integration. |
Cloud integration is documented and cloud deployment partners (AWS, Azure, GCP) are referenced. | |
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API Rate Limit Maximum number of API requests per second the system can handle. |
. | No information available |
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Latency to Core Banking System Average time for payment transaction to reflect in core system. |
. | No information available |
User Interface and Experience
(7 Yes /7 Known /15 Possible features)
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Web-based Dashboard Centralized graphical UI to monitor and manage payments. |
Web-based dashboard for operational and settlement monitoring. | |
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Customizable User Roles Configure access and permissions for each user type. |
User roles are customizable as per banking requirements. | |
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Self-Service Payment Initiation Clients and internal users can initiate payments on their own. |
Self-service payment management for business and financial institution users. | |
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Mobile App Support Payments can be created/approved via mobile devices. |
Mobile app capabilities are available for merchants and business users. | |
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Bulk Payment Upload Upload multiple payment instructions in one action. |
Bulk payment upload is offered to partners/financial institutions. | |
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Live Payment Tracker Monitor statuses of payments in real-time. |
Live, end-to-end payment trackers are provided for merchants and banks. | |
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Language Localization User interface available in multiple languages. |
. | No information available |
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Accessibility Features Complies with accessibility (e.g., WCAG) standards for users with disabilities. |
Accessibility standards (WCAG) are supported for banking applications and portals. | |
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Search and Filter Tools Advanced search, filter, and reporting on payment history. |
. | No information available |
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Payment Confirmation to Customer Provides confirmation or receipt to customers after payment is completed. |
. | No information available |
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Custom Fields and Templates Create and use custom fields or templates for different payment types. |
. | No information available |
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Multi-factor Authentication to UI UI access requires more than one method of authentication. |
. | No information available |
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Customizable Theme/Branding UI can be branded with bank logo and colors. |
. | No information available |
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Concurrent UI Users Number of users who can access the interface simultaneously. |
. | No information available |
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User Session Timeout Automatic logout after a period of inactivity. |
. | No information available |
Payment Types and Channels Supported
(11 Yes /11 Known /15 Possible features)
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ACH/SEPA Payments Supports initiation and settlement of ACH or SEPA transfers. |
ACH and SEPA payments supported as part of their core offering to financial institutions. | |
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Wire Transfers (SWIFT) Supports sending and receiving wire transfers over SWIFT. |
Wire (SWIFT) payments are natively supported; Mastercard is a SWIFT network operator. | |
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Instant/Real-Time Payments Handles instant payment rails (e.g., RTP, Faster Payments). |
Support for instant and real-time payment networks (RTP, Faster Payments) is referenced. | |
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Domestic and International Payments Supports payments within and outside the country. |
Domestic and international payment processing is a core feature of the product. | |
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Card Payment Processing Can process credit/debit card-based payments. |
Supports card payment processing for credit, debit, and prepaid. | |
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Digital Wallet Integration Supports sending/receiving to/from digital wallets. |
Digital wallet integration (e.g., Apple Pay, Google Pay) is described. | |
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Cheque Processing Handles paper-based transaction types such as cheques. |
No information available | |
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Bill Payment Allows bank clients to pay bills to merchants/utilities. |
Bill payment workflows supported for utility and merchant payments. | |
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P2P Payments Supports person-to-person/peer-to-peer payments. |
P2P (peer-to-peer/person-to-person) payment support is described for banks and wallets. | |
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Contactless Payments Supports NFC or QR-based payment methods. |
Contactless (NFC/QR) payment support including Mastercard Tap & Pay, and QR code payments. | |
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Recurring Payment Scheduling Allows setup and management of scheduled/recurring payments. |
Recurring payments scheduling supported for merchants and banks. | |
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Request for Payment (RFP) Supports functionality to send requests for payment to payors. |
. | No information available |
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Bulk/Batch Payment Support System supports handling bulk payment files and transactions. |
Bulk/batch payment files and operations are supported for partner banks and merchants. | |
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Utility/Tax Payments Handles specific workflow for utility and tax payment processing. |
. | No information available |
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Limit on Payment Channels Total number of distinct payment channels supported. |
. | No information available |
Operational Controls and Monitoring
(3 Yes /3 Known /15 Possible features)
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Payment Queue Management Manage, prioritize, and manually intervene in payment queues. |
System provides configurable payment queue management to prioritize, hold, and release payments, per technical docs. | |
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Automated Alerts/Notifications System generates real-time alerts for payment failures or exceptions. |
Automated alerts and notifications for payment status, failures, and exceptions are available and configurable. | |
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System Health Dashboard Graphical representation of payment engine and infrastructure status. |
A system health and status dashboard is part of the administrator interface. | |
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Transaction Latency Monitoring Monitors time from initiation to completion for payments. |
. | No information available |
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Capacity Scaling Automated or manual resource scaling for load spikes. |
. | No information available |
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Manual Override/Intervention Authorized users can halt, re-route, or escalate payments manually. |
. | No information available |
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Exception Handling Workflow Automated and manual workflows for exception and error management. |
. | No information available |
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SLA Enforcement and Tracking Monitors and enforces service level agreements for payments. |
. | No information available |
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Processing Uptime Percentage of time the system is fully operational. |
. | No information available |
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Error Rate Average number of failed or rejected payments per 1,000. |
. | No information available |
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Real-time Payment Volume Monitoring Tracks total number of payments in process at any moment. |
. | No information available |
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Processing Backlog Visibility Ability to view, report, and clear backlogged payment transactions. |
. | No information available |
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Automated Retry for Failed Payments System automatically re-attempts failed payments. |
. | No information available |
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Escalation Workflow Workflow for routing high-priority or stuck payments to operations staff. |
. | No information available |
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Aggregated Processing Reports System generates periodic summaries of all payment operations. |
. | No information available |
Reporting and Analytics
(2 Yes /2 Known /15 Possible features)
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Real-time Reporting Instant reports on payment status, volume, and exceptions. |
Real-time and on-demand reporting are available to financial institution clients and merchants for operational transparency. | |
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Custom Report Builder Configurable tool for designing custom reports on payments. |
Custom report builder tools are included in platform reporting suite. | |
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Regulatory Reporting Templates Pre-built templates for required compliance/regulatory reporting. |
. | No information available |
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Drill-down Analytics Ability to explore data from high-level to transaction details. |
. | No information available |
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Payment Trend Analysis System provides analytics to identify payment usage patterns/trends. |
. | No information available |
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Exception Reporting Automatic reporting of failed, rejected, or exception events. |
. | No information available |
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Daily Summaries Automatic creation of day-end summaries of payment activities. |
. | No information available |
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Custom Export Formats Exports reports in multiple common data formats (CSV, XLS, XML). |
. | No information available |
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Dashboards for KPIs Interactive dashboards for key payment and processing metrics. |
. | No information available |
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Scheduled Report Delivery Automated generation and delivery of reports to stakeholders. |
. | No information available |
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Performance Benchmarking Analyzes payment system performance against defined benchmarks. |
. | No information available |
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Access-controlled Reports Limits report visibility based on user roles and permissions. |
. | No information available |
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Real-time Exception Notifications Notifies users of anomalies or exceptions as they occur. |
. | No information available |
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Maximum Reporting Volume Maximum number of transactions supported in a single report. |
. | No information available |
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Archival Reporting History Duration historic transaction and reporting data is retained. |
. | No information available |
Customization and Configurability
(0 Yes /0 Known /15 Possible features)
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Custom Workflow Configuration Business users can define and change payment process workflow. |
. | No information available |
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Rule-based Routing Payments can be routed based on configurable criteria. |
. | No information available |
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Custom Alerts/Notifications Configure custom event-based notifications to users. |
. | No information available |
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Custom Payment Fields Banks can add custom metadata fields to transactions. |
. | No information available |
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UI Customization Change interface layout, colors, or branding. |
. | No information available |
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Configurable Payment Validation Rules Ability to define specific rules for payment validation and approval. |
. | No information available |
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Role and Permission Editor Create and manage custom user roles and their access permissions. |
. | No information available |
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Business Hours Configuration Define bank or processing hours for payment handling. |
. | No information available |
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Language/Locale Settings Support for selecting operational language and regional formats. |
. | No information available |
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Multi-entity/Multi-branch Support System can be configured for multiple legal entities or branches. |
. | No information available |
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Customizable Logging Levels Adjust the level of transaction and system logging. |
. | No information available |
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Custom Batch Cut-off Times Define when batch payment processing cut-off occurs. |
. | No information available |
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Payment Template Management Setup and manage templates for regularly used payment types. |
. | No information available |
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UI Language Pack Number of supported languages for UI customization. |
. | No information available |
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Maximum Custom Rules Maximum number of custom validation or routing rules. |
. | No information available |
Scalability and Performance
(4 Yes /4 Known /15 Possible features)
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Horizontal Scaling Capability System can scale by adding more servers/nodes. |
Solution supports horizontal scaling for high transaction volume; Mastercard operates global infrastructure. | |
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Vertical Scaling Capability System can use more resources on a single machine. |
System infrastructure supports vertical scaling for dedicated deployments. | |
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Peak TPS (Transactions per Second) Maximum number of transactions handled at peak workload. |
. | No information available |
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Maximum Concurrent Users Total number of users who can operate simultaneously. |
. | No information available |
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Automatic Load Balancing Distributes payment processing across multiple systems for efficiency. |
. | No information available |
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Disaster Recovery RTO Recovery time objective after a disaster. |
. | No information available |
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Disaster Recovery RPO Maximum acceptable data loss (recovery point objective). |
. | No information available |
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Geographic Failover Support System can fail over between data centers in different locations. |
. | No information available |
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Elastic Scaling Automatic scaling up/down with changing workload. |
Elastic scaling (auto-scale with demand) is part of global payment gateway operations. | |
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Resource Utilization Monitoring System monitors use of compute, memory, and storage resources. |
. | No information available |
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Transaction Processing Latency Average time to process an individual payment. |
No information available | |
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Maximum Payments per Day The upper limit on daily payment volume supported. |
. | No information available |
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Cold Start Time Time taken for system to become operational from shutdown. |
. | No information available |
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Scalable Data Storage Underlying data storage can grow as transaction volumes increase. |
Scalable storage for transactional/payment data provided by Mastercard infrastructure. | |
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High-availability (HA) Uptime SLA Guaranteed uptime according to SLA. |
. | No information available |
Deployment, Maintenance and Support
(7 Yes /7 Known /15 Possible features)
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Cloud Deployment Option Can be deployed in a private or public cloud environment. |
Cloud deployment options are available for banks and merchants (AWS, Azure, GCP supported). | |
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On-premise Deployment Option Can be run within bank’s own data centers. |
On-premise deployment is possible for large clients/financial institutions. | |
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Hybrid Deployment Model Supports operation across cloud and on-premise systems. |
Hybrid (cloud and on-premise) models are suggested in documentation for regulated markets. | |
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Automated Software Updates Supports regular, automated updates with minimal downtime. |
Software updates can be automated or scheduled, mentioned for security/feature deployment. | |
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24/7 Vendor Support Offers round-the-clock technical support. |
24/7 support is mentioned for operational customers and partners. | |
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Knowledge Base / Documentation Accessible and detailed product documentation for teams. |
Comprehensive documentation and knowledgebase are provided via Mastercard support and developer portal. | |
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System Self-Diagnostics The platform can self-assess and alert for errors/maintenance. |
. | No information available |
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Automated Backup and Restore Enables scheduled backup and rapid restore of all critical data. |
. | No information available |
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Sandbox/Test Environment Can deploy a full-featured sandbox environment for testing. |
Accessible test/sandbox environment confirmed for developers and bank integration partners. | |
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Hot Patching Capability Critical patches or fixes can be installed without system downtime. |
. | No information available |
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Issue Tracking and Ticketing Integration Integrates with issue/ticket management solutions. |
. | No information available |
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Maintenance Window Configuration Flexible scheduling of system maintenance with notifications. |
. | No information available |
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Service Monitoring API APIs for external monitoring solutions to check system status. |
. | No information available |
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Automated Scaling Policies Rules for automated resource allocation during maintenance or load spikes. |
. | No information available |
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Maximum Patches per Year Number of critical patches/upgrades required or supported annually. |
. | No information available |
Customer and Bank Relationship Management
(1 Yes /1 Known /15 Possible features)
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Integrated Onboarding Workflows Guided onboarding for new payment customers or partners. |
. | No information available |
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KYC Integration Integration with Know Your Customer processes and checks. |
. | No information available |
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Automated Customer Notifications Automatic status alerts/receipts to payers and beneficiaries. |
Automated receipts, SMS, and email notifications available for both payers and beneficiaries. | |
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Custom Payment Descriptions Ability to provide custom messages or invoice references. |
. | No information available |
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Beneficiary Management Manage, validate, and store beneficiary account information. |
. | No information available |
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White-labeling Support System can be branded and customized for partners or clients. |
. | No information available |
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Customer Support Integration Integrates with ticketing or CRM systems for issue management. |
. | No information available |
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Self-service Payment Status Customers can check the real-time status of their payments online. |
. | No information available |
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Automated Fee Disclosure Discloses all fees to customers during payment initiation. |
. | No information available |
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Customer Feedback Collection System incorporates surveys or feedback channels on payment experience. |
. | No information available |
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Bulk Beneficiary Upload Enables upload and management of multiple beneficiaries at once. |
. | No information available |
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Multilingual Customer Communication Supports communication in multiple customer-preferred languages. |
. | No information available |
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Customer Data Retention Policy Configurable length of payment and relationship data retention. |
. | No information available |
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Customer Payment Templates Enables customers to create and use templates for frequent payments. |
. | No information available |
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Limits per Customer Account Customizable transaction or volume limits per account. |
. | No information available |
Innovation and Future-proofing
(0 Yes /0 Known /15 Possible features)
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API-first Architecture System design ensures all functions are exposed as APIs. |
. | No information available |
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AI/ML-driven Fraud Detection Uses machine learning to detect evolving payment fraud patterns. |
. | No information available |
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Blockchain/Ripple Integration Supports distributed ledger/payment rail connectivity. |
. | No information available |
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Crypto Payment Support Can initiate, receive, or settle cryptocurrencies. |
. | No information available |
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Regulatory Sandbox Support Can be used in regulatory test environments for payment innovation. |
. | No information available |
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Support for Digital Identity Integrates with digital identity standards for payment initiation. |
. | No information available |
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Continuous Deployment Pipeline DevOps pipeline for rapid delivery of new features. |
. | No information available |
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Pluggable Payment Rails System supports adding new payment networks/rails with minimal effort. |
. | No information available |
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Open API Developer Portal Portal for third parties and fintechs to build on payment APIs. |
. | No information available |
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Sandbox Transaction Capacity Number of test transactions supported in sandbox. |
. | No information available |
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Third-party App Ecosystem Supports plug-in third-party or marketplace applications. |
. | No information available |
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Smart Contract Support Can trigger payments or settlements by smart contract. |
. | No information available |
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Support for IoT Payments Handles payments initiated by IoT-connected devices. |
. | No information available |
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API Versioning Control Supports releasing and maintaining multiple API versions. |
. | No information available |
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Innovation Roadmap Release Frequency Planned new feature releases per year. |
. | No information available |
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