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BioCatch Fraud Prevention Platform from BioCatch
Behavioral biometrics platform that analyzes user behavior to detect and prevent fraud in real-time. Features include continuous authentication, account takeover detection, mule account detection, and social engineering scam detection for online banking and payment channels.
Product analysis by function
Fraud Detection and Prevention for Compliance
Solutions for identifying and preventing various types of fraud across banking channels and products.
More Fraud Detection and Prevention
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Data Integration and Sources
(9 Yes /9 Known /10 Possible features)
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Multi-source Data Aggregation Ability to ingest and process data from numerous sources (core banking, payments, KYC systems, etc.) |
BioCatch integrates behavioral signals with core banking, payment systems, and third-party data sources as described in platform documentation. | |
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Real-time Data Processing Capability to process data and trigger analysis instantly as transactions occur. |
BioCatch provides real-time fraud detection, as noted in all marketing materials and case studies. | |
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API Integration Support Supports integration via REST, SOAP, or other standard APIs for seamless data exchange. |
Supports API integration (RESTful APIs) for connecting to customer channels and systems (source: developer/resource center on biocatch.com). | |
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Historical Data Import Ability to import and analyze historical transaction data for establishing baselines and trend analysis. |
BioCatch supports importing historic behavioral/session data for analytics and modeling according to documentation. | |
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External Data Feeds Integration with third-party data providers, such as watchlists, sanctions lists, and PEP databases. |
BioCatch markets integration with third-party data and risk signals, including external threat feeds. | |
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Batch Data Processing Supports processing large batches of data for end-of-day or scheduled checks. |
Batch ingestion is possible for detecting fraud in periodic data uploads according to customer integration guides. | |
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Data Cleansing and Normalization Automatic normalization, deduplication, and cleansing of ingested data. |
Automatic data cleansing and normalization for behavioral and session data is flagged in technical whitepapers. | |
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Scalable Ingestion Volume The maximum volume of records or transactions that can be ingested per second. |
No information available | |
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Data Encryption in Transit Ensures all ingested data is encrypted while moving between systems. |
In-transit encryption is standard for behavioral biometrics data per security documentation. | |
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Data Encryption at Rest Ensures data is encrypted while stored in the system. |
Data at rest is encrypted in the BioCatch cloud environment (security posture statement). |
Detection Engine
(10 Yes /11 Known /15 Possible features)
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Rule-based Detection Configurable static rules (e.g., thresholds, velocity, geographic restrictions) for identifying suspicious behavior. |
Enables configuration of static rule-based controls alongside machine learning. | |
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Machine Learning Detection Uses machine learning algorithms to adaptively detect unknown patterns of fraud or compliance risk. |
Machine learning is core to behavioral biometrics detection for unknown fraud patterns. | |
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Custom Rule Builder Allows users to create and modify their own rules without programming. |
Not as far as we are aware.* No evidence of a 'no-code' custom rule builder for business users, but custom detection configurations are managed by experts. | |
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Behavioral Profiling Builds profiles for customers and accounts to detect deviations from normal activity. |
Behavioral profiling is the basis of BioCatch, creating risk profiles per user. | |
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Peer Group Analysis Compares customer activity to peer groups to spot anomalies. |
Peer group analysis is offered for anomaly detection (e.g., unusual behavior relative to similar users). | |
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Real-time Scoring Assigns risk/fraud scores to transactions or accounts instantly as activity is processed. |
BioCatch provides instant risk scoring for every session/transaction. | |
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Adaptive Thresholds Adjusts detection thresholds dynamically based on risk and trends. |
No information available | |
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False Positive Rate Percentage of alerts identified as non-fraudulent during investigation. |
No information available | |
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Detection Latency Average time taken to identify and flag a suspicious event. |
No information available | |
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Outlier/Anomaly Detection Identifies rare events that deviate from established patterns. |
Detects session/transaction outliers based on user-specific and global patterns. | |
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Threat Intelligence Integration Access to global fraud, cyber, and compliance threat intelligence feeds. |
Ability to incorporate threat intelligence for advanced fraud tactics is noted in tech descriptions. | |
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Case Prioritization & Risk Ranking Automatically scores and ranks alerts/cases by risk level. |
BioCatch assigns risk level to every event/case for prioritization. | |
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Sanctions and Watchlist Screening Real-time checks against OFAC, FATF, UN, and custom lists. |
Sanctions and watchlist checks can be performed through integrations; native support is not core but supported with partners. | |
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Regulatory Rule Updates Automated updates of detection rules and patterns according to latest regulatory requirements. |
No information available | |
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Self-learning Feedback Loop System learns from investigator outcomes to reduce future false positives. |
Feedback loop is part of continuous model training for improved detection. |
Alert and Case Management
(3 Yes /3 Known /12 Possible features)
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Automated Alert Generation Automatically creates alerts for potentially suspicious activities based on detection rules. |
Alerting automatically generates cases/events for further review. | |
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Case Assignment and Escalation Assigns cases to investigators and provides workflow for escalation to compliance officers or higher authorities. |
No information available | |
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Case Notes and Attachment Support Allows investigators to add notes and attach supporting documentation to cases. |
No information available | |
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Case Tracking and Audit Trail Maintains a complete history of all case actions and changes for compliance and audit needs. |
System maintains an audit trail/log of all detection events for compliance and investigation. | |
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SLA Management Monitors compliance with service level agreements (e.g., investigation deadlines). |
No information available | |
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Bulk Case Actions Enables management of multiple cases at once (e.g., close, escalate, assign). |
No information available | |
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Case Status Tracking Tracks the status (open, in progress, closed, etc.) for all alerts and cases. |
No information available | |
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Automated Case Resolution Suggestions Provides automatic recommendations for resolving alerts/cases based on machine learning or rule-based analysis. |
No information available | |
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Link Analysis between Cases Visualizes links and relationships between alerts and cases (e.g., network analysis). |
No information available | |
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Case Volume Capacity The maximum number of active cases that can be managed simultaneously. |
No information available | |
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Multi-user Collaboration Supports multiple users working on a case simultaneously with tracked changes. |
No information available | |
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Alert Deduplication Automatically removes duplicate alerts to improve investigator efficiency. |
Detection engine deduplicates behavioral alerts stemming from replay loops or script attacks. |
User Access and Security
(4 Yes /4 Known /8 Possible features)
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Role-based Access Control (RBAC) Allows creation of user roles with defined permissions. |
BioCatch supports RBAC for client organizations (role-based permissions in administrator documentation). | |
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Two-factor Authentication Supports multi-factor login for enhanced user security. |
Two-factor authentication supported for BioCatch console access according to security sheets. | |
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Single Sign-On (SSO) Integration Integrates with SSO standards (SAML, OAuth, etc.) for centralized authentication. |
No information available | |
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Granular Permission Management Enables detailed control over user rights at feature, data, or function level. |
Detailed permission management (feature/data level) covered in user admin settings. | |
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User Activity Monitoring Tracks and logs all user actions for audit and security. |
User activity and access logs provided for audit and compliance. | |
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Password Policy Enforcement Supports enforcing strong password requirements and expiration policies. |
No information available | |
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Session Timeout Automatically logs out users after inactivity to prevent unauthorized access. |
No information available | |
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Access Attempt Logging Logs all successful or failed login attempts. |
No information available |
Reporting and Analytics
(6 Yes /6 Known /9 Possible features)
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Pre-built Reports Provides standardized reports for common compliance and fraud scenarios. |
Pre-built and custom reporting available (marketing collateral, technical documentation). | |
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Custom Report Builder Allows users to design and schedule bespoke reports. |
Allows customers to create custom reports for compliance/fraud scenarios (resource guides). | |
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Dashboard Visualization Interactive dashboards to visualize key metrics and trends. |
Dashboards are a key feature for fraud teams to visualize active alerts/risk. | |
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Drill-down Analytics Ability to explore data in more detail from high-level summaries. |
Drill-down into event/session data available for investigation. | |
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Real-time Monitoring Widgets Live visualization of current alerts, cases, and operational KPIs. |
No information available | |
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Scheduled Report Distribution Automated emailing or distribution of regular reports. |
No information available | |
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Exportable Data Formats Reports can be exported as PDF, CSV, XLS, etc. |
Data/reports can be exported in common formats (XLS/CSV/PDF listed in product sheets). | |
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Regulatory Compliance Reporting Meets local and global compliance reporting mandates (e.g., SAR, STR, CTR, AMLD). |
BioCatch partners reference regulatory compliance reporting (e.g., for suspicious activity tracking). | |
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Case Closure Time Analysis Reporting on average time to resolution for cases. |
No information available |
Compliance and Regulation Support
(5 Yes /6 Known /9 Possible features)
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Configurable Regulatory Rules Flexibility to update compliance checks as local or global regulations change. |
No information available | |
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Automated Regulatory Updates System automatically receives and applies updates for new laws, sanctions, and best practices. |
No information available | |
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Regulatory Audit Trail Complete, immutable logs for every action, decision, and change to meet regulator requirements. |
End-to-end audit logs maintained for compliance and investigations per security audits. | |
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Retention Policy Management Configurable policies for data and case retention according to jurisdiction. |
No information available | |
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SAR/STR Generation Automatic generation and formatting of Suspicious Activity/Transaction Reports. |
Not as far as we are aware.* No evidence of automatic SAR/STR formatting in documentation; may be handled by downstream systems. | |
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Customer Due Diligence (CDD) Support Verifies customer identity and risk at onboarding and ongoing intervals. |
Supports ongoing CDD through behavioral monitoring and customer profiling. | |
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Ongoing Monitoring of PEPs Continuous checks on Politically Exposed Persons and related entities. |
Produces PEP-related alerts by monitoring for known political figures where reference lists available. | |
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KYC/AML Compliance Tools Supports comprehensive Know Your Customer (KYC) and Anti-Money Laundering (AML) checks. |
BioCatch is often bundled/deployed with KYC/AML tools; provides support for AML monitoring. | |
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Cross-border Compliance Support Handles international regulations and cross-jurisdiction risk scenarios. |
Platform supports cross-border scenarios including regional jurisdiction and payment channel risk. |
Platform Scalability and Performance
(4 Yes /4 Known /8 Possible features)
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Horizontal Scalability The system can add resources across servers or clusters for greater throughput. |
Cloud solution is horizontally scalable by design (AWS/Azure deployment). | |
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Vertical Scalability Supports increased performance by adding hardware to a single node. |
Can increase single-node resources (vertical scalability) as part of cloud infrastructure. | |
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Cloud Deployment Support Functions in cloud environments (AWS, Azure, GCP) for flexibility and resilience. |
Supports deployment on AWS/Azure/GCP per product specs. | |
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On-premise Deployment Support Can be installed in a privately managed infrastructure for data residency requirements. |
No information available | |
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Average Transaction Processing Speed Time taken to process and analyze a transaction/event. |
No information available | |
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Maximum Supported Users Peak concurrent users the system can handle without performance degradation. |
No information available | |
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Maximum Supported Data Volume Total amount of historical data the platform can store and analyze efficiently. |
No information available | |
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Disaster Recovery Capability Automated backup, replication, and rapid recovery in case of hardware or software failure. |
Supports disaster recovery and business continuity per cloud and SOC2/ISO standards. |
User Interface and Experience
(5 Yes /5 Known /8 Possible features)
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Intuitive Navigation Modern, user-friendly design for easy access to key functions and data. |
BioCatch platform is known for modern, intuitive user experience (public demos and UI reviews). | |
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Customizable Dashboards Users can personalize dashboards to focus on relevant alerts, KPIs, and tasks. |
Dashboards are customizable as per customer role/requirement. | |
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Responsiveness Interface functions well on desktop, tablet, and mobile devices. |
Front end is responsive to different devices (mobile, desktop, tablet) per latest UI update. | |
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Accessibility Compliance (WCAG) Meets accessibility standards for vision, hearing, and mobility-impaired users. |
No information available | |
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Multilingual Support Supports operation and visualization in multiple languages. |
No information available | |
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Contextual Help and Tooltips Built-in guidance and documentation available throughout the platform. |
Comprehensive tooltips, inline help and links to documentation visible in demo videos/screens. | |
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Quick Search and Filtering Fast lookup and advanced filtering for cases, alerts, and transactions. |
Advanced filtering and search available for investigating cases in UI. | |
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Bulk Data Editing Ability to process and update multiple records at once. |
No information available |
Integration and Extensibility
(5 Yes /5 Known /8 Possible features)
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RESTful API Availability Comprehensive APIs for fetching or pushing data to/from other systems. |
REST API is provided for integration with client systems and partners. | |
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Webhook Support Send push notifications to external systems as events occur. |
Webhook support for real-time notification/triggering on events is offered to clients. | |
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Third-party Connector Marketplace Prebuilt connectors for leading systems (CRM, core banking, data enrichment, etc.). |
No information available | |
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Custom Workflow Integration Allows incorporation of custom business logic or process automations. |
Integration of custom business logic and processes through APIs and workflow connectors is referenced in deployment materials. | |
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Scripting & Plugin Support Extend platform with custom scripts or plug-ins as needed. |
No information available | |
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Event-driven Architecture Supports trigger-based actions and responses to key platform events. |
Platform supports event-driven triggers for fraud escalations and customer notifications. | |
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Legacy System Integration Specialized adapters for older or proprietary systems. |
No information available | |
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Data Output Formats Range of supported export formats for data exchange (CSV, JSON, XML). |
Exports and data sharing in various formats (JSON, CSV, XML) is documented for analytics/reporting. |
Customer and Transaction Monitoring
(9 Yes /9 Known /9 Possible features)
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Continuous Transaction Monitoring Ongoing real-time monitoring of all banking and payment transactions. |
Continuous transaction monitoring is a core value proposition (monitors all sessions in real-time). | |
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Customer Risk Scoring Assigns and updates risk scores for individual and business customers. |
Risk scoring and ongoing monitoring for each customer/account announced in product literature. | |
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Channel Monitoring Monitors transactions across branches, ATMs, online, mobile, call centers, etc. |
Supports monitoring across banking channels (web, mobile, call center as seen in feature list). | |
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Entity Relationship Mapping Identifies connections between accounts, customers, vendors, and third parties. |
Behavioral analysis supports entity relationship mapping (accounts/devices/users). | |
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Transaction Velocity Checks Detects rapid succession of transactions that may indicate structuring or layering. |
Detects transaction velocity anomalies for possible fraud/AML scenario. | |
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Geolocation Analysis Identifies transactions occurring from unusual or high-risk locations. |
Geolocation is part of the risk model for session and transaction context. | |
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Device Fingerprinting Detects usage of new, risky, or known suspicious devices. |
Device fingerprinting is a key detection layer for new/risky/simulated devices. | |
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Biometric/Behavioral Biometrics Monitoring Supports detection of fraud via typing patterns, voice, facial recognition, etc. |
Behavioral biometrics includes behavioral and sometimes physical biometrics for fraud detection. | |
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Real-time Alerts to Customers Notifies customers immediately when potentially suspicious activity is detected. |
Can send real-time alerts to customers via integrated systems (via webhook or customer platform). |
Support, Maintenance, and Vendor Reliability
(5 Yes /5 Known /7 Possible features)
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24/7 Technical Support Access to round-the-clock technical support team. |
BioCatch clients receive 24/7 technical support as noted on support/customer care pages. | |
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Comprehensive Documentation Well-maintained reference docs, including API and configuration guides. |
Comprehensive product and API documentation is included for customers. | |
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Service Level Agreement (SLA) Uptime Guaranteed minimum percentage of system availability. |
No information available | |
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Regular Product Updates Product enhancements and security patches delivered regularly. |
BioCatch automatically updates software to address the evolving fraud landscape. | |
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Customer Success Management Dedicated resources for onboarding, training, and continual improvement. |
Customer success representatives are available for onboarding and enablement (customer testimonials). | |
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Issue and Ticket Tracking System Central system for raising, tracking, and managing support incidents. |
Support cases and tickets managed through an online interface (support portal/service desk is available). | |
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Online Community/Knowledge Base Access to user forums, known issues, and best practices resources. |
No information available |
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