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SWIFT for Corporates from SWIFT
A secure messaging platform for corporate banking offering multi-bank connectivity, payments, cash management, and trade finance. Features include standardized messaging formats, end-to-end encryption, compliance screening, and real-time reporting.
Product analysis by function
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Account Management
(6 Yes /6 Known /10 Possible features)
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Multi-Account Support Ability to manage multiple business accounts within a single platform. |
SWIFT for Corporates enables multi-bank connectivity, which typically includes support for managing multiple business accounts under one platform. | |
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Real-Time Balance Update Provides up-to-date account balances instantly. |
Real-time reporting is listed as a feature by SWIFT for Corporates, implying real-time balance updates are supported. | |
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Transaction History Depth Depth of historical transactions accessible through the platform. |
No information available | |
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Account Statements Download Ability to download official statements for audit and reconciliation. |
SWIFT for Corporates provides standardized messaging and reporting, which includes official statement downloads for reconciliation. | |
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Custom Account Grouping Allows businesses to group, label, or categorize accounts for easy management. |
No information available | |
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Search & Filter Transactions Advanced search and filtering for transactions based on amount, date, or description. |
Standardized reporting and robust transaction messaging imply search/filter functionality is part of the platform. | |
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Account Alias Customization Ability to assign custom names or aliases to accounts. |
No information available | |
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Multiple Currency Support Handles accounts in multiple currencies. |
SWIFT messaging standards support multiple currencies, and the platform is designed for cross-border transactions. | |
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Balance Sweep Configuration Automated transfers based on preset rules to optimize account balances. |
No information available | |
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Account Reconciliation Tools Integrated tools to support reconciliation of accounts with ERP or other back-office systems. |
Integration for cash management and reconciliation with back-office/ERP is provided through SWIFT for Corporates. |
Payments and Transfers
(8 Yes /8 Known /13 Possible features)
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Bulk Payment Processing Ability to upload and process multiple payments in a single operation. |
SWIFT for Corporates supports bulk payment instructions through standardized files (e.g. PAIN/XML/MT101). | |
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Domestic Wire Transfers Support for making domestic (in-country) wire transfers. |
Domestic wire payments (local clearing) are supported via bank connectivity on SWIFT. | |
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International Wire Transfers Support for cross-border payments in multiple currencies. |
International (cross-border) payments are a core feature of the SWIFT network. | |
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Payment Approvals Workflow Configurable workflows for multi-tier payment approvals. |
No information available | |
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Payment Templates Storing and reusing payment instructions for recurring vendors. |
No information available | |
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ACH/SEPA Payments Ability to initiate Automated Clearing House (ACH) or Single Euro Payments Area (SEPA) payments. |
ACH/SEPA transactions are commonly supported as part of multi-bank connectivity in Europe and US. | |
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Payment Cut-off Time Deadline each day for submitting payments for same-day processing. |
No information available | |
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Payment Status Tracking Monitoring and tracking the status of submitted payments. |
SWIFT for Corporates offers message status tracking for payments via reporting standards like MT199, MT940, and camt.054. | |
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Dual Authorization Enforcement Requirement for two or more users to approve high-value or sensitive payments. |
No information available | |
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Beneficiary Management Add, edit, and manage beneficiary information for payments and transfers. |
Managing and maintaining beneficiaries is a standard part of corporate payment platforms. | |
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Standing Orders Setting up recurring payments at defined intervals. |
No information available | |
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Intra-company Fund Transfers Transfers between accounts held by the same corporate entity. |
SWIFT for Corporates supports intra-company and inter-company fund transfers via its messaging standards. | |
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Payment File Import Capability Upload of payment instruction files in various formats (CSV, XML, etc.). |
Importing payment files for bulk upload (e.g. PAIN/XML/CSV) is a common feature. |
User and Access Management
(0 Yes /0 Known /10 Possible features)
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Role-Based Access Control (RBAC) Ability to assign users to roles with different access privileges. |
No information available | |
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User Activity Logs Detailed records of user activity for monitoring and auditing. |
No information available | |
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Custom Permission Sets Customizable permissions for various banking functionalities. |
No information available | |
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User Creation/Deletion Tools to add or remove user access efficiently. |
No information available | |
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Access Expiry Ability to set temporary access or automatic expiry for certain users. |
No information available | |
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Segregation of Duties Enforces separation between transaction initiators and approvers. |
No information available | |
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Concurrent Session Limits Maximum number of devices/sessions allowed per user. |
No information available | |
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User Access Review Periodic reviews and re-certification of user access rights. |
No information available | |
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API-based User Management APIs for automating user provisioning and de-provisioning. |
No information available | |
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Customizable User Alerts Alerts based on login, attempted access, and user activity exceptions. |
No information available |
Security
(4 Yes /4 Known /10 Possible features)
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Multi-Factor Authentication (MFA) Requirement for multiple authentication factors for login or sensitive actions. |
SWIFT for Corporates requires strong authentication, typically supporting multi-factor authentication for login and sensitive actions. | |
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Data Encryption At-Rest and In-Transit Encryption of all stored and transmitted sensitive information. |
End-to-end encryption is a core feature of the SWIFT network, ensuring data is protected both at-rest and in-transit. | |
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Device Registration/Whitelisting Restrict access to client-approved devices only. |
No information available | |
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IP Whitelisting Allow access only from approved corporate IP ranges. |
No information available | |
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Automatic Session Timeout Auto-log-off after defined period of user inactivity. |
No information available | |
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Real-Time Fraud Monitoring Automated engine to detect and alert on potentially fraudulent transactions. |
Integrated compliance screening and monitoring for fraud are mentioned in the product description. | |
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Digital Certificates Support for digital certificates for client and server authentication. |
Digital certificates are standard for authentication and secure message exchange in SWIFT. | |
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Biometric Authentication Supports use of fingerprint or face recognition for authentication. |
No information available | |
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Transaction Limits per User/Day Ability to set daily or per-transaction caps. |
No information available | |
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Audit Logs Tamper Protection Logs are secured to prevent unauthorized changes. |
No information available |
Integration Capabilities
(9 Yes /9 Known /10 Possible features)
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API Availability RESTful or SOAP APIs enabling external integrations. |
SWIFT offers extensive REST/SOAP APIs for integration with corporate systems. | |
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ERP Integration Seamless connection with Enterprise Resource Planning (ERP) systems. |
ERP system integration is a promoted use case of SWIFT's platform for corporates. | |
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Batch File Upload/Download Support for batch processing via file uploads and downloads. |
Batch file upload/download of payment instructions and reporting files is a basic feature of SWIFT for Corporates. | |
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Format Flexibility (MT940, CSV, XML) Support for multiple data formats required by corporates. |
Messaging formats like MT940, XML, and CSV are explicitly supported. | |
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Webhooks/Event Notification Real-time event notifications to external systems. |
Real-time event notifications (webhooks) are supported for message status and reporting. | |
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Single Sign-On (SSO) Integration with enterprise identity providers for authentication. |
SSO with corporate identity systems is available for the SWIFT platform. | |
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Custom Connector Support Ability to build custom connectors for non-standard integrations. |
Flexible integration via APIs and custom connectors is promoted for SWIFT for Corporates. | |
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Open Banking Compliance (PSD2/other) Compliance with relevant open banking regulations/standards. |
SWIFT is compliant with global open banking standards (including PSD2) for corporate integration. | |
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API Rate Limit Maximum number of permitted API calls per time window. |
No information available | |
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Developer Documentation Availability Comprehensive documentation for implementing and supporting integrations. |
SWIFT developer portal offers detailed documentation for integrating corporates with the network. |
Reporting and Analytics
(3 Yes /3 Known /10 Possible features)
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Custom Report Builder Create and save custom reports based on user-defined criteria. |
No information available | |
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Scheduled Report Delivery Automate delivery of reports via email or direct download. |
No information available | |
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Real-Time Data Visualization Dashboards and charts displaying key financial metrics in real time. |
No information available | |
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Export to Multiple Formats Ability to export reports to PDF, Excel, or CSV. |
Reporting capabilities allow export to various formats such as Excel, CSV, and PDF. | |
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Drill-Down Analytics Interactive exploration of summary data down to transaction level. |
No information available | |
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Trend Analysis Tools Visualization and analysis of historical trends in balances, payments, etc. |
No information available | |
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Scheduled Data Retention Automatic purging or archiving of historical reports and data. |
No information available | |
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KPI Tracking Define and monitor business-specific Key Performance Indicators. |
No information available | |
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Anomaly Detection Alerts Automated notification of unusual account or payment activity. |
Anomaly/exception alerting as part of compliance and fraud monitoring is included. | |
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API Access to Reports Programmatic retrieval of report data via APIs. |
Report generation and status monitoring are available via API access for integration. |
User Experience and Accessibility
(2 Yes /2 Known /10 Possible features)
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Multi-Language Support Platform available in multiple languages. |
No information available | |
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Responsive Web Design Optimized for desktops, tablets, and mobile devices. |
Vendor solution provides responsive web interfaces optimized for multiple platforms. | |
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Accessible Design (WCAG Compliance) Meets accessibility standards for users with disabilities. |
No information available | |
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Customizable Dashboard Users can personalize dashboard layout and content. |
No information available | |
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Task Shortcuts & Favorites Frequently used actions can be marked for quick access. |
No information available | |
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Guided Tours/Tutorials Interactive onboarding and help features for new users. |
No information available | |
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Consistent UI/UX Standards Uniform design across all platform modules/pages. |
No information available | |
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Mobile Application Availability Native android/iOS apps for secure banking on the go. |
SWIFT for Corporates is accessible via web and mobile applications for secure banking. | |
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Session Continuity Session seamlessly persists across multiple devices/browsers. |
No information available | |
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Offline Access to Data Access to selected information even without internet connection. |
No information available |
Audit and Compliance
(6 Yes /6 Known /10 Possible features)
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Comprehensive Audit Trail Immutable records of all actions within the system. |
SWIFT's message and event logs provide full audit trails per financial industry standards. | |
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Regulatory Reporting Tools Prebuilt templates for compliance reporting (e.g., KYC, AML). |
Module supports regulatory compliance screening; templates are available for KYC/AML reporting. | |
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Data Retention Policy Management Configuration of how long customer data is retained. |
No information available | |
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User Consent Management Tracking and managing user/client data sharing consents. |
No information available | |
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Change Management Tracking Logs for all configuration changes to the platform. |
No information available | |
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Exportable Audit Logs Audit logs can be downloaded for external review. |
Audit logs can be exported for external review as part of compliance requirements. | |
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Time-Stamped Event Logging All events are recorded with precise time stamps. |
All events are logged with accurate timestamps to facilitate traceability and audits. | |
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Retention of Deleted Data Soft deletion and retention of deleted items for a defined period. |
No information available | |
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Automated Alerting for Compliance Violations Auto alerts when actions violate compliance rules. |
Compliance monitoring offers real-time alerts for violations as part of SWIFT's compliance services. | |
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Regulatory Certification (ISO, SOC2, etc.) Platform compliance with recognized security and industry standards. |
SWIFT adheres to ISO, SOC2, PCI DSS, and other security certifications. |
Notifications and Alerts
(0 Yes /0 Known /10 Possible features)
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Customizable Alert Rules Users can define event triggers and notification settings. |
No information available | |
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Multi-Channel Communication Notifications delivered via email, SMS, or in-app channels. |
No information available | |
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Real-Time Alerts Immediate notification for high-priority events. |
No information available | |
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Daily Summary Notifications Automated digest of account activity sent to users. |
No information available | |
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Critical Event Escalation Escalates alerts for critical incidents to next level. |
No information available | |
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Delivery Confirmation Tracks and records if/when an alert is received by the user. |
No information available | |
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Alert Throttling Limit number or frequency of alerts to a user to prevent overload. |
No information available | |
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User-Specific Notification Preferences Individual users can control the types and frequency of notifications they receive. |
No information available | |
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Push Notifications (Mobile) Instant alerts sent directly to a mobile device. |
No information available | |
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Language Localization Notifications available in preferred language of the user. |
No information available |
Customer Support and Service
(5 Yes /5 Known /10 Possible features)
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Integrated Help Desk Supports end-to-end issue tracking and resolution within the platform. |
No information available | |
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24/7 Support Availability Round-the-clock access to customer service. |
SWIFT for Corporates offers 24/7 support for its platform. | |
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Live Chat Support Real-time chat with support representatives from within the platform. |
No information available | |
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Automated FAQs/Knowledge Base Comprehensive searchable knowledge base for self-service. |
A searchable knowledge base and self-service options are provided by SWIFT. | |
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Support Ticketing System Submit, track, and manage support tickets easily. |
Support ticketing is standard for enterprise banking solutions. | |
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Escalation Procedures Well-defined protocol for escalating and resolving critical issues. |
No information available | |
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Remote Assistance Support representatives can securely access user sessions to assist directly. |
No information available | |
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Multi-Language Customer Support Support services are available in multiple languages. |
Multi-language support for customer service is available in most regions. | |
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API Support Channels Technical support for API and integration issues. |
SWIFT provides technical support for API and integration issues. | |
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User Feedback Mechanism Ability to capture and analyze user feedback for continuous improvement. |
No information available |
Platform Availability and Scalability
(5 Yes /5 Known /10 Possible features)
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Service Uptime SLA Guaranteed percentage uptime as per Service Level Agreement. |
No information available | |
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Disaster Recovery (RTO/RPO) Recovery Time Objective (RTO) and Recovery Point Objective (RPO) for business continuity. |
No information available | |
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Horizontal Scalability Ability to support more users or transactions with scale-out architecture. |
SWIFT network architecture is designed for horizontal scalability and resilience. | |
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High Availability Architecture Built-in redundancy and failover mechanisms. |
High availability, redundancy, and failover are core design principles of the SWIFT network. | |
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Performance Monitoring Real-time monitoring of system performance and capacity. |
Performance and capacity monitoring are part of the managed SWIFT for Corporates platform. | |
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Concurrent Users Maximum Maximum number of users supported simultaneously. |
No information available | |
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Deployment Model Flexibility Available as SaaS, on-premises, or hybrid deployment. |
SWIFT for Corporates can be accessed as SaaS, and some elements may be hybrid/on-premises via SWIFT Alliance. | |
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Hot Patching/Zero Downtime Updates Apply patches and updates without downtime. |
No information available | |
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Transaction Processing Capacity Maximum supported transactions per second. |
No information available | |
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Regional Data Center Availability Hosting in multiple geographies for regulatory or latency purposes. |
Hosting in multiple regional data centers is necessary for regulatory compliance and is a feature of SWIFT's infrastructure. |
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Connectivity & Integration
(11 Yes /11 Known /13 Possible features)
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ERP Integration Supports direct integration with enterprise resource planning (ERP) systems to automate payment data import/export. |
SWIFT for Corporates supports ERP integration via standardized messaging and connectivity solutions (e.g., SWIFT Alliance, APIs, SWIFTNet integration packs for ERPs). | |
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Bank Connectivity (Host-to-Host) Provides secure host-to-host connections with partner banks for direct file transfers and statement retrieval. |
SWIFT supports secure host-to-host connectivity for corporates via SWIFTNet and SWIFT Alliance modes. | |
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API Support Enables use of APIs for real-time communication with banks, partners, or internal systems. |
SWIFT for Corporates provides API connectivity with SWIFT gpi, SWIFTRef, and integration modules. | |
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File Format Compatibility Supports multiple payment file formats (e.g., ISO 20022, SWIFT MT, NACHA, BAI2). |
SWIFT's core is messaging format standardization (SWIFT MT, ISO 20022, and more). | |
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Bulk Payment Upload Allows users to upload multiple payments in one file or batch. |
Supports batch/bulk uploads via standardized file/message protocols. | |
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Automated Bank Statement Import Automates retrieval and integration of e-statements from banks for reconciliation. |
Automated statement import supported via SWIFT MT940/MT942 and ISO 20022 camt messages. | |
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Third-party Software Integration Seamless integration with treasury management or reconciliation platforms. |
Integrates with TMS, ERP, treasury platforms and bank systems. | |
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Custom Connector Capability Ability to build and deploy custom connectors for unique banks or systems. |
SWIFT allows members/corporates to develop custom connectors for bank and ERP integration. | |
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Multi-Bank Connectivity Simultaneous integration with multiple banking partners. |
SWIFT for Corporates supports connections to multiple banks via a single standardized platform. | |
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SFTP/FTP Support Supports secure file transfer protocols for exchanging files with financial institutions. |
Supports SFTP/FTP as a file transport option for corporates interfacing with SWIFT. | |
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Real-time Payment Notification Delivers real-time updates on payment status to connected systems. |
Real-time payment notification enabled via SWIFT gpi and MT199/ISO20022-camt messages. | |
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Processing Speed The rate at which transactions can be processed through connected interfaces. |
No information available | |
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Concurrent Bank Connections Maximum number of banks that can be connected simultaneously. |
No information available |
Payment Execution & Routing
(11 Yes /11 Known /12 Possible features)
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Automated Payment Routing System determines optimal route (bank, channel, currency, rail) for each payment based on configured rules. |
SWIFT allows rules-based routing via BIC, currency, rail and supports EBICS and other routing rules in workflows. | |
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Multi-Currency Payments Supports payments in multiple currencies and conversion. |
System supports multi-currency payments by design as it is the global interbank rails. | |
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Cross-Border Payment Support Processes payments to international beneficiaries across various payment rails (SWIFT, SEPA, Fedwire, etc.). |
Global cross-border payments are SWIFT's primary function. | |
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Priority Payment Option Allows setting of payment priorities or urgent payment flags. |
Supports urgent/priority payment flags via message field selection (e.g., MT103 priority option). | |
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Payment Scheduling Enables scheduling of payments for future dates. |
Payment scheduling can be achieved via ERP/TMS integration, and SWIFT processes messages with value dates for scheduled payment. | |
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Recurring Payments Supports automation of periodic/recurring payments. |
Recurring payments can be configured at the ERP level and executed via batch SWIFT messages. | |
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Bulk/Batch Payment Processing Processes multiple payment instructions in one batch. |
Bulk/batch payment is a core use case (e.g., payroll, supplier payments). | |
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Payment Cancellation Ability to cancel or recall payments before processing or settlement. |
SWIFT supports payment cancellation/recall (e.g., MT192/MT196 or gpi Stop and Recall). | |
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Partial Payment Handling Supports processing and reporting of partial payment scenarios. |
Partial payment handling possible; certain SWIFT message types handle partial/payments and status codes. | |
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Payment Acknowledgement Receives and records acknowledgements from banks post-payment execution. |
Messages sent/received for acknowledgements (e.g., MT910, MT900, camt.054). | |
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Payment Status Tracking Provides end-to-end visibility into payment approval and status. |
gpi Tracker and message acknowledgments provide end-to-end visibility of payment status. | |
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Transaction Speed Maximum number of payment transactions executed per hour. |
No information available |
User Management & Access Control
(2 Yes /2 Known /9 Possible features)
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Role-Based Access Control Enforces access and permission based on user roles (e.g., initiator, approver, reviewer). |
No information available | |
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Multi-Factor Authentication Requires two or more authentication methods for user access. |
Two-factor authentication and certificate-based security are standard for SWIFT users. | |
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Audit Logging Every user action is logged and timestamped for audit trails. |
Full audit logging is a SWIFT core compliance and security feature. | |
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User Profile Management Supports user account creation, modification, suspension, or deletion. |
No information available | |
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Segregation of Duties Enforcement Ensures critical tasks (e.g., payment initiation and approval) are performed by different users. |
No information available | |
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Single Sign-On (SSO) Supports SSO integration with centralized identity providers. |
No information available | |
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Time-Based Access Restrictions Allows restriction of user access to specific time windows. |
No information available | |
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Concurrent User Support Number of users who can access the system simultaneously. |
No information available | |
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Custom User Roles Ability to configure custom roles and permissions. |
No information available |
Security & Compliance
(5 Yes /5 Known /9 Possible features)
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Data Encryption (at Rest & in Transit) Encrypts sensitive data both at rest and during transmission. |
All SWIFT messaging is end-to-end encrypted over SWIFTNet. | |
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Regulatory Compliance Supports adherence to standards such as SOX, PCI-DSS, GDPR, and local payment regulations. |
Platform is designed to support global banking compliance regimes (e.g., SOX, PCI, GDPR). | |
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Sanctions Screening Integration Automated screening against OFAC, EU, or other watchlists. |
Many SWIFT partners and applications provide OFAC/list screening as integrated processes. | |
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Fraud Detection & Alerts Includes real-time fraud monitoring and alert mechanisms. |
No information available | |
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Audit Trail Retention Period Duration for which detailed logs/audit trails are retained. |
No information available | |
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Data Masking Sensitive payment or user data is masked for unauthorized users. |
No information available | |
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Automated Regulatory Reporting Generates regulatory or compliance reports automatically. |
No information available | |
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Transaction Limits Configurable payment size and velocity thresholds for users and accounts. |
Transaction limits/throttling can be set in the SWIFT interface or through the ERP layer. | |
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Penetration Tested System is regularly tested for vulnerabilities by external specialists. |
Regularly tested for vulnerabilities through Customer Security Programme (CSP). |
Workflow Management & Approvals
(1 Yes /1 Known /9 Possible features)
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Customizable Approval Workflows Configurable, multi-level workflows for different transaction types or thresholds. |
No information available | |
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Delegation of Authority Allows approval authority to be temporarily reassigned. |
No information available | |
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Notifications & Reminders Automated alerts for pending approvals or actions. |
Notifications and reminders sent via reporting (e.g., gpi, exception handling alerts). | |
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Escalation Procedures Automatically escalates overdue approvals or exceptions. |
No information available | |
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Workflow Visualization Graphical display of current payment progress through workflow. |
No information available | |
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Approval Turnaround Time Average time from payment initiation to final approval. |
No information available | |
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Parallel/Sequential Approvals Supports both parallel (simultaneous) and sequential approval paths. |
No information available | |
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Mobile Approval Approvals can be executed via mobile devices. |
No information available | |
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Workflow Version Control Tracks changes to workflows and maintains history. |
No information available |
Reporting & Analytics
(5 Yes /6 Known /9 Possible features)
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Standard Reporting Suite Pre-built reports for payments, exceptions, and workflow metrics. |
Standard report formats for messaging/payment activity provided to corporates. | |
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Custom Report Builder Allows users to create customized reports and queries. |
Not as far as we are aware.* SWIFT provides standard reporting, but customization is limited. Custom reports require 3rd party overlay, ERP or TMS add-on. | |
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Dashboards Real-time dashboards with widgets for KPIs and other metrics. |
Dashboards and monitoring offered via SWIFT gpi tracker and SWIFT for Corporates portal. | |
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Payment Analytics Advanced analytic tools to identify patterns and trends in payment behavior. |
No information available | |
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Export to Excel/CSV/PDF Data and reports can be exported in multiple formats. |
Exports to Excel/CSV and other formats supported via reporting tools. | |
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Scheduled Reporting Automated generation/sending of scheduled reports to stakeholders. |
No information available | |
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Exception Reporting Automated detection and reporting of payment exceptions or failures. |
Exception reporting is a core function for SWIFT for Corporates. | |
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Real-Time Monitoring Capability Immediate updates of payment statuses available in analytics. |
Real-time monitoring capabilities provided via gpi Tracker and SWIFT interfaces. | |
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Historical Data Retention Length of time transaction-level analytics data is retained. |
No information available |
Operational Resilience
(6 Yes /6 Known /9 Possible features)
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Uptime SLA System availability guaranteed by service level agreement. |
No information available | |
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Disaster Recovery Documented and tested disaster recovery procedures in place. |
Documented business continuity and disaster recovery exist for SWIFT services. | |
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Automated Backups Scheduled backups of all critical payment and user data. |
Automated backups are part of SWIFT's data management approach for corporates using Alliance Lite2 or SWIFT CSP. | |
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Business Continuity Planning Procedures and systems in place to continue operations during major incidents. |
Business continuity planning is part of SWIFT operational requirements and standard practice. | |
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Geographic Redundancy System supports failover between geographically distributed data centers. |
SWIFT operates multiple, geographically distributed data centers with failover. | |
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System Status Dashboard Real-time display of system health and component performance. |
SWIFT provides real-time system status dashboards for its network. | |
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Maintenance Notification Users are notified ahead of scheduled maintenance and outages. |
Maintenance notices are published in advance for SWIFT network users. | |
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Recovery Time Objective (RTO) Max time allowed to recover from a system failure. |
No information available | |
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Recovery Point Objective (RPO) Max acceptable data loss measured in time. |
No information available |
Auditability & Transparency
(5 Yes /5 Known /7 Possible features)
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Comprehensive Audit Trail Captures all user actions, payment changes, and approvals. |
All user actions on SWIFT for Corporates are auditable. | |
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Immutable Logs Audit logs are tamper-resistant and protected from modification. |
SWIFT audit logs are designed to be immutable and tamper-resistant. | |
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Exportable Audit Data Audit logs can be exported for review or regulatory inspection. |
Audit trail and logs can be exported for compliance review. | |
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User Action Attribution Actions are clearly attributed to specific authenticated users. |
All actions are attributed to a specific user via SWIFT's authentication framework. | |
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Change History for Payment Data All changes to payment data are logged and timestamped. |
Change logs for payment instructions/messages are maintained in the audit trail. | |
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Audit Log Retention Retention period for all audit logs. |
No information available | |
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Automated Exception Alerts Automatic notification of suspicious or out-of-policy activities. |
No information available |
Exception Management & Resolution
(2 Yes /2 Known /6 Possible features)
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Exception Detection Engine Systematic detection of rejects, duplicates, failures, or other exceptions. |
Exception detection features are standard in SWIFT for Corporates platforms and interfaces. | |
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Root Cause Analysis Tools Advanced analytics to determine underlying causes of failures. |
No information available | |
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Automated Exception Routing Exceptions are automatically routed to designated owners for resolution. |
Exception escalation and routing can be configured in SWIFT interfaces or through ERP/TMS overlays. | |
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Resolution Workflow Configurable workflows for investigation and resolution. |
No information available | |
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Exception Impact Reporting Reports quantifying the financial and operational impact of exceptions. |
No information available | |
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SLA Tracking for Exception Resolution Tracks average time to resolve exceptions. |
No information available |
Usability & User Experience
(4 Yes /4 Known /9 Possible features)
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Intuitive UI Clean, user-friendly dashboards and workflows. |
Modern UIs for SWIFT for Corporates (portal, gpi) are intuitive and focus on ease of use. | |
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Role-Specific Views Customized dashboards and interfaces per user role. |
No information available | |
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Multi-Language Support User interface available in multiple languages. |
No information available | |
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Search & Filter Capability Powerful, fast searching and filtering for payment data. |
No information available | |
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Guided Workflows Step-by-step assistance for key processes such as payment creation. |
No information available | |
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Responsiveness (Page Load Time) Typical page or transaction load time. |
No information available | |
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Accessibility Compliance System adheres to recognized accessibility standards (WCAG). |
SWIFT is a global platform and commits in its documentation to accessibility standards. | |
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Help & Documentation Integrated help system and user documentation. |
Extensive help and documentation available for all SWIFT products and services. | |
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Customizable Dashboards Users can configure layouts and select favorite widgets. |
Dashboards can be customized within the SWIFT for Corporates portal. |
Implementation & Maintenance
(6 Yes /6 Known /8 Possible features)
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Cloud/SaaS Availability Offered as a cloud-based, managed solution. |
Cloud/SaaS solutions available via SWIFT Alliance Lite2 and other managed options. | |
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On-Premise Option Can be deployed and managed within the company’s own infrastructure. |
On-premise deployment possible with SWIFT Alliance and related solutions. | |
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Implementation Timeline Standard deployment time from contract signature to go-live. |
No information available | |
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Customization Flexibility Extent to which system can be customized to meet business needs. |
SWIFT solutions can be extended/customized via APIs, connectors, and integration packages. | |
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Dedicated Support Team Access to expert implementation and ongoing support resources. |
SWIFT provides corporate users with access to a dedicated support team and customer helpdesk. | |
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Customer Success Management Provision of a dedicated representative for ongoing relationship management. |
No information available | |
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Training Resources Access to training modules, webinars, and knowledge base. |
Training resources are provided via SWIFT Learning Services and online materials. | |
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Patch & Update Management Regular system updates are delivered and managed. |
SWIFT regularly deploys mandatory and optional updates/patches (via SWIFT Alliance/Alliance Lite2). |
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