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CGI All Payments from CGI
A modern payment processing hub that handles all payment types, offering ISO 20022 compliance, real-time capabilities, cloud deployment options, and integration with existing banking systems.
Product analysis by function
Payment Processing Systems for Retail Banking
Solutions that facilitate various payment methods including credit/debit cards, ACH transfers, wire transfers, and real-time payments.
More Payment Processing Systems
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Security & Compliance
(8 Yes /8 Known /12 Possible features)
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PCI DSS Compliance Adherence to Payment Card Industry Data Security Standards for handling cardholder data |
CGI All Payments is designed for banks and payment service providers. Vendor documentation and press releases list PCI DSS compliance as standard for handling cardholder data. | |
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Two-Factor Authentication Requires two different authentication methods to verify user identity |
No information available | |
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Tokenization Replaces sensitive card data with unique identification symbols to protect customer information |
Product description cites tokenization and data minimization as part of privacy and compliance options. | |
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End-to-End Encryption Data encryption throughout the entire payment process from initiation to completion |
End-to-end encryption is standard in payment processing for cloud and retail deployments, as per solution brief. | |
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Fraud Detection Systems Automated systems that flag suspicious transactions based on patterns and behaviors |
Fraud detection is available and frequently highlighted by CGI in payment risk overviews. | |
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Compliance Monitoring Ongoing monitoring of transactions for regulatory compliance |
Solution supports automated monitoring for AML and compliance as per retail banking features. | |
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Security Breach Response Time Time taken to respond to detected security incidents |
No information available | |
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Regular Security Audits Frequency of comprehensive security assessments |
No information available | |
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GDPR Compliance Adherence to General Data Protection Regulation standards for EU customers |
GDPR compliance is cited for pan-European deployments; solution offers data residency and privacy controls. | |
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AML Screening Anti-Money Laundering screening capabilities integrated into the payment system |
Product includes AML screening capabilities as part of integration suite, per product fact sheets. | |
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Biometric Authentication Support for fingerprint, facial recognition, or other biometric verification methods |
No information available | |
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Vulnerability Assessment Regular testing to identify security vulnerabilities in the system |
Regular vulnerability assessments are mentioned in managed/hosted service documentation for CGI All Payments. |
Processing Capabilities
(6 Yes /6 Known /12 Possible features)
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Transaction Volume Capacity Maximum number of transactions the system can handle per second |
No information available | |
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Payment Types Supported Number of different payment methods the system can process (credit, debit, ACH, etc.) |
No information available | |
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Average Transaction Processing Time Average time to complete a standard payment transaction |
No information available | |
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Real-time Processing Ability to process payments in real-time rather than batch processing |
Solution positions itself as real-time payment capable (e.g., for RTP, Faster Payments). | |
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Batch Processing Capabilities Ability to handle large volumes of transactions in batches |
Batch processing for bulk payment and file-based clearing is listed among core capabilities. | |
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Cross-Currency Support Ability to process payments across different currencies |
Multi-currency and cross-currency support mentioned in global deployment solutions. | |
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Peak Load Handling Maximum transaction volume during peak periods without performance degradation |
No information available | |
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Recurring Payment Support Capability to handle automated recurring payment schedules |
Recurring payment/standing order support can be configured; referenced in product documentation. | |
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Micropayment Efficiency Cost-effectiveness and efficiency in processing very small payment amounts |
Micropayment support is cited for use cases such as mobile and digital commerce. | |
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Settlement Time Average time taken for fund settlement after transaction approval |
No information available | |
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Transaction Success Rate Percentage of transactions successfully completed without errors |
No information available | |
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Smart Routing Intelligent routing of transactions to optimize for cost, speed, or approval rates |
Smart routing is referenced in universal payment gateway components and payment optimization claims. |
Integration Capabilities
(10 Yes /10 Known /12 Possible features)
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API Availability Comprehensive APIs available for integration with other systems |
Open API support is core to all deployments for easy integration. | |
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Core Banking System Integration Seamless integration capabilities with existing core banking platforms |
Direct reference to integration with core banking environments in CGI technical literature. | |
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Third-Party Service Connectors Number of pre-built connectors to third-party services and platforms |
No information available | |
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Open Banking Compliance Adherence to open banking standards allowing secure data sharing |
Described as compliant with open banking requirements and secure data sharing. | |
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Mobile Banking Integration Built-in capabilities for integration with mobile banking applications |
Marketing indicates integrated mobile banking and digital channel support. | |
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E-commerce Platform Integration Ready integration with popular e-commerce platforms |
Specific mention of e-commerce platform integrations (requires potential customization). | |
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Implementation Time Average time required to fully implement and integrate the payment system |
No information available | |
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SDK Availability Software Development Kits available for different platforms and languages |
SDKs and API tools referenced for common integration environments. | |
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Webhook Support Support for webhook notifications for real-time event communication |
Webhook/event notification features included in developer documentation. | |
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Custom Integration Development Vendor support for developing custom integrations specific to the bank's needs |
References to tailored and custom integration support in project delivery. | |
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Integration Documentation Quality Comprehensiveness and clarity of integration documentation |
Product and developer documentation publicly available and highly detailed. | |
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Integration Testing Environment Availability of sandbox or testing environment for integration development |
Availability of testing/sandbox environments noted in technical integration materials. |
Customer Experience
(0 Yes /0 Known /12 Possible features)
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Checkout Experience Customization Ability to customize the payment checkout experience for customers |
. | No information available |
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Mobile Responsiveness Payment interfaces automatically adapt to mobile device screens |
. | No information available |
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Payment Method Variety Number of payment options available to customers (cards, digital wallets, etc.) |
. | No information available |
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Customer Authentication Steps Number of steps required for customer authentication during payment |
. | No information available |
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Digital Receipt Options Ability to provide digital receipts through various channels (email, SMS, app) |
. | No information available |
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Saved Payment Methods Capability for customers to securely save payment information for future use |
. | No information available |
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Multi-language Support Number of languages supported in customer-facing interfaces |
. | No information available |
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Payment Status Notifications Real-time notifications to customers about payment status changes |
. | No information available |
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White-label Capability Ability to brand payment interfaces with the bank's own branding |
. | No information available |
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Accessibility Compliance Adherence to accessibility standards (WCAG) for users with disabilities |
. | No information available |
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Customer Support Channels Number of channels available for customer payment support |
. | No information available |
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One-click Payments Support for simplified one-click payment options for returning customers |
. | No information available |
Reporting & Analytics
(0 Yes /0 Known /12 Possible features)
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Real-time Transaction Dashboard Interactive dashboard showing real-time payment activity |
. | No information available |
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Custom Report Builder Tools allowing users to create customized payment reports |
. | No information available |
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Predefined Report Templates Number of ready-to-use report templates for common payment analytics needs |
. | No information available |
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Data Export Options Number of formats available for exporting payment data (CSV, PDF, Excel, etc.) |
. | No information available |
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Historical Data Retention Length of time transaction data is stored and accessible for reporting |
. | No information available |
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Automated Reporting Capability to schedule and automatically deliver reports |
. | No information available |
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Payment Trend Analysis Advanced analytics tools for identifying payment trends and patterns |
. | No information available |
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Customer Segmentation Analytics Tools for analyzing payment behavior across different customer segments |
. | No information available |
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Fraud Pattern Detection Advanced analytics specifically designed to identify potential fraud patterns |
. | No information available |
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Merchant Performance Analytics Tools for analyzing payment performance across different merchants or channels |
. | No information available |
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Regulatory Reporting Templates Pre-built reports meeting regulatory requirements for payment reporting |
. | No information available |
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API Access to Analytics Ability to access analytics data via API for integration with other systems |
. | No information available |
Cost Structure
(0 Yes /0 Known /12 Possible features)
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Transaction Fee Structure Clarity and competitiveness of per-transaction fee model |
. | No information available |
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Average Per-Transaction Cost Average cost per payment transaction |
. | No information available |
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Volume-Based Discounts Availability of reduced fees based on transaction volume |
. | No information available |
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Implementation Cost One-time cost for system implementation and integration |
. | No information available |
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Monthly/Annual Base Fee Recurring fixed cost regardless of transaction volume |
. | No information available |
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International Payment Premiums Additional costs for processing international payments |
. | No information available |
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Chargeback Fee Structure Costs associated with handling payment chargebacks |
. | No information available |
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Pricing Transparency Clarity and comprehensiveness of pricing information |
. | No information available |
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Contract Flexibility Flexibility in contract terms and ability to adjust services |
. | No information available |
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Currency Conversion Fees Additional costs for currency conversion in cross-currency payments |
. | No information available |
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Early Termination Fees Penalties for early contract termination |
. | No information available |
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Premium Support Costs Additional costs for enhanced support levels |
. | No information available |
Reliability & Performance
(0 Yes /0 Known /12 Possible features)
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System Uptime Guarantee Guaranteed percentage of system availability |
. | No information available |
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Disaster Recovery Time Time to restore system functionality after a major disruption |
. | No information available |
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Redundancy Systems Multiple backup systems to prevent service interruption |
. | No information available |
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Geographic Distribution Number of geographic regions with redundant data centers |
. | No information available |
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Maintenance Downtime Average scheduled downtime for system maintenance per month |
. | No information available |
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Load Testing Capability Maximum demonstrated transaction volume in load testing |
. | No information available |
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Data Backup Frequency How often system data is backed up |
. | No information available |
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System Response Time Average time for system to respond to a standard API request |
. | No information available |
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SLA Enforcement Clear Service Level Agreements with penalties for non-compliance |
. | No information available |
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Performance Degradation Threshold Transaction volume at which system performance begins to degrade |
. | No information available |
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Automatic Scaling System automatically scales resources based on demand |
. | No information available |
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Health Monitoring Tools Comprehensive tools for monitoring system health and performance |
. | No information available |
Innovative Payment Technologies
(0 Yes /0 Known /12 Possible features)
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Contactless Payment Support Support for NFC and other contactless payment technologies |
. | No information available |
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QR Code Payment Support Capability to process payments via QR codes |
. | No information available |
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Buy Now Pay Later Integration Support for Buy Now Pay Later payment options |
. | No information available |
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Cryptocurrency Payment Support Ability to accept payments in cryptocurrencies |
. | No information available |
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Number of Supported Digital Wallets Number of digital wallet platforms supported (Apple Pay, Google Pay, etc.) |
. | No information available |
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Voice-Activated Payments Support for voice-activated payment processing |
. | No information available |
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Wearable Device Payment Support Compatibility with payments from wearable devices |
. | No information available |
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IoT Payment Capability Support for Internet of Things payment scenarios |
. | No information available |
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Social Media Payment Integration Direct integration with social media platforms for payments |
. | No information available |
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Open Banking API Compliance Compliance with latest open banking API standards |
. | No information available |
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Blockchain Technology Integration Use of blockchain for payment processing or verification |
. | No information available |
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Innovation Release Frequency Frequency of new feature releases and updates |
. | No information available |
Vendor Support & Service
(0 Yes /0 Known /12 Possible features)
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24/7 Support Availability Availability of technical support around the clock |
. | No information available |
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Support Response Time Average time to respond to support inquiries |
. | No information available |
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Support Channels Number of different channels available for support (phone, email, chat, etc.) |
. | No information available |
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Dedicated Account Manager Assignment of a dedicated account manager for ongoing support |
. | No information available |
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Implementation Support Level of support provided during system implementation |
. | No information available |
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Training Resources Comprehensiveness of training materials and resources |
. | No information available |
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User Documentation Quality Clarity and completeness of user documentation |
. | No information available |
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Community Support Forum Availability of user community for peer support |
. | No information available |
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Regular System Updates Frequency of system updates and improvements |
. | No information available |
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Service Credits for Downtime Financial compensation offered for service disruptions |
. | No information available |
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Post-Implementation Review Structured review process after implementation to ensure optimal configuration |
. | No information available |
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Escalation Process Clear process for escalating unresolved issues to higher support levels |
. | No information available |
Scalability & Growth
(0 Yes /0 Known /12 Possible features)
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Maximum Transaction Capacity Upper limit of transaction volume the system can handle |
. | No information available |
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Geographic Expansion Support Ease of expanding payment processing to new geographic regions |
. | No information available |
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Multi-Entity Support Ability to support multiple business entities within the same system |
. | No information available |
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New Payment Method Addition Time Average time required to add support for a new payment method |
. | No information available |
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Scalable Pricing Model Pricing structure that scales efficiently with business growth |
. | No information available |
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API Rate Limits Maximum number of API calls allowed per minute |
. | No information available |
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Multi-Currency Expansion Ease of adding new currency support |
. | No information available |
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Database Scalability Ability of the database to scale with growing transaction history |
. | No information available |
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Feature Request Process Clear process for requesting and implementing new features |
. | No information available |
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Custom Development Support Vendor support for custom development needs as the business grows |
. | No information available |
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Backward Compatibility Ensuring new versions remain compatible with existing integrations |
. | No information available |
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Growth Planning Support Vendor assistance with planning for future growth and scaling |
. | No information available |
Payment Operations Systems for Operations
Solutions for processing, clearing, and settling various types of payments efficiently and accurately.
More Payment Operations Systems
More Operations ...
Core Payment Processing
(12 Yes /12 Known /15 Possible features)
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Real-time Processing Ability to process and settle payments instantly. |
CGI All Payments explicitly advertises real-time payment processing and settlement on its product site. | |
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Batch Processing Supports scheduled group processing of payments. |
Batch processing is mentioned in documentation for supporting ACH and bulk payment use cases. | |
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Multi-currency Support Handles transactions in different currencies. |
Multi-currency support is advertised as a core capability for cross-border and domestic payments. | |
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High Transaction Throughput Maximum number of payment transactions processed per second. |
No information available | |
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Automated Reconciliation System automatically matches incoming and outgoing payments with records. |
Automated reconciliation is described in product materials as a feature for payment operations optimization. | |
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Payment Limits Configurable maximum and minimum amount per transaction. |
Payment limits (configurable max/min) are part of risk and compliance controls offered by the platform. | |
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Duplicate Payment Detection Identifies and prevents the execution of duplicate payments. |
No information available | |
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STP (Straight Through Processing) Payments pass from initiation to settlement without manual intervention. |
STP (Straight Through Processing) is called out as a differentiator for rapid processing and lower manual effort. | |
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Multi-bank Settlement Supports payments to or from accounts at multiple banks. |
Multi-bank settlement supported via integrations with banking partners and networks. | |
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Fee Calculation Engine Automated calculation and deduction of transaction fees. |
Automated calculation and deduction of fees is featured in product datasheets and use cases. | |
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ISO 20022 Compliance Supports new messaging standards for international and domestic payments. |
ISO 20022 compliance highlighted as a major feature for standardization and future-proofing. | |
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Failover and Redundancy Inbuilt mechanisms for high-availability and disaster recovery. |
High-availability, failover and disaster recovery are described as guaranteed by CGI SaaS platform and cloud deployment. | |
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Transaction Rollback Ability to revert both sides of a payment in case of errors. |
Documentation and user stories for exception and error handling cite rollback/reversal controls. | |
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Automated Fees & Charges Deduction System can automatically calculate and deduct charges and fees per payment. |
Documentation specifies that fees and charges can be automated during transaction life cycle. | |
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End-of-Day Processing Speed Speed at which EOD payment batches and postings are processed. |
No information available |
Security and Compliance
(11 Yes /11 Known /15 Possible features)
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Multi-factor Authentication Requires multiple forms of verification for user/system access. |
Multi-factor authentication is mentioned for both user and system access, especially in compliance-related materials. | |
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Data Encryption Encryption of payment data at rest and in transit. |
Data encryption at rest and in transit is standard for a modern payment hub, and required for ISO/PCI compliance. | |
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Role-Based Access Control (RBAC) Users are provided access only to necessary features based on their role. |
Product datasheets reference granular access control and support for RBAC models. | |
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Audit Trail Logs all user and system actions for compliance and review. |
Audit trail and logging are required for payments compliance and mentioned in product feature lists. | |
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PCI DSS Compliance Adherence to Payment Card Industry Data Security Standards. |
PCI DSS compliance is a prerequisite cited for payment engine solution and integration with major card schemes. | |
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AML Screening Automatic screening of payments and parties against global AML lists. |
AML screening is core for compliance modules by CGI—explicitly referenced as integrated. | |
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Fraud Detection Engine System detects and flags suspicious or fraudulent transactions. |
Fraud detection engine is part of risk, compliance and monitoring suite in product collateral. | |
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Sanctions List Filtering Payment instructions screened against up-to-date sanctions lists. |
Sanctions list filtering built into compliance stack, as per datasheets and compliance features. | |
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User Activity Monitoring Real-time monitoring of user actions for unusual behavior. |
User activity monitoring, alerts and reporting are listed under operational and security controls. | |
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Incident Response Integration Integrates with incident management for prompt investigation. |
No information available | |
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Data Masking Sensitive data is masked from unauthorized users. |
No information available | |
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Automated Regulatory Reporting Payment data formatted and sent to regulators as required. |
Automated regulatory reporting is mentioned for reporting compliance with payment regulations. | |
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Configurable Fraud Rules Bank can set or modify parameters for automatic fraud detection. |
Custom fraud rules creation is documented as a configuration option for risk management teams. | |
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Tokenization Support Sensitive payment data is replaced with non-sensitive tokens. |
No information available | |
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Transaction Time-out Automatic cancellation of incomplete or suspicious payment transactions. |
No information available |
Integration and Connectivity
(12 Yes /12 Known /15 Possible features)
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API Availability Developers can access payment functions via documented APIs. |
Open API and payment functions made available to developers; CGI is an active provider of API-first solutions. | |
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Webhooks/Callbacks Real-time notifications sent to external systems on payment events. |
Webhook or callback notification is part of supported standard integrations for bank systems. | |
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Core Banking Integration Direct and seamless integration with core banking platforms. |
Core banking integration is cited directly, with partnerships listed with major core platform vendors. | |
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Third-party Payment Gateway Support Connects with external payment gateways/processors. |
Third-party gateway support is referenced throughout partner/integration documentation. | |
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Open Banking (PSD2) Support Supports open banking protocols for API-based data exchange. |
API strategy highlights open banking and PSD2 support for data and payment initiation. | |
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File Import/Export Upload or download bulk payment instructions in standard formats. |
File import/export for bulk payments, direct debit and standard payment file formats is standard per brochures. | |
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SWIFT Connectivity Secure integration with SWIFT for cross-border payments. |
SWIFT connectivity is highlighted under international and correspondent banking capabilities. | |
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Instant Payment Network Access Participates in real-time payment networks (e.g., RTP, Faster Payments). |
Participation in real-time payment networks such as RTP and Faster Payments mentioned throughout materials. | |
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SOAP and RESTful Services Supports both SOAP and REST API standards for interfacing. |
API and integration documentation refer to both SOAP and RESTful approaches. | |
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Integration Middleware Support Works with standard integration brokers and ESBs. |
No information available | |
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SFTP/FTP Interface Supports secure batch file transfer with partners or corporate clients. |
SFTP/FTP batch file integration is referenced for interacting with corporate clients/partners. | |
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Customizable Data Mapping Bank can map/transform incoming and outgoing messages/fields. |
Customizable data mapping is available to support ISO 20022, SWIFT and multiple payment formats. | |
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Cloud Platform Integration Works with major cloud providers for deployment and integration. |
Cloud deployment is a major selling point for CGI—offered on AWS, Azure, and other cloud platforms. | |
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API Rate Limit Maximum number of API requests per second the system can handle. |
No information available | |
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Latency to Core Banking System Average time for payment transaction to reflect in core system. |
No information available |
User Interface and Experience
(8 Yes /8 Known /15 Possible features)
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Web-based Dashboard Centralized graphical UI to monitor and manage payments. |
Web-based dashboard and centralized UI are standard for operations and monitoring as cited in documentation. | |
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Customizable User Roles Configure access and permissions for each user type. |
Customizable user roles, including permissions, are elaborated in technical briefings. | |
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Self-Service Payment Initiation Clients and internal users can initiate payments on their own. |
End-user and client-driven initiation via UI and API are both described. | |
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Mobile App Support Payments can be created/approved via mobile devices. |
Mobile device and responsive web app support is referenced for payment approval/workflow. | |
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Bulk Payment Upload Upload multiple payment instructions in one action. |
Bulk upload facility documented in user and banking client journeys. | |
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Live Payment Tracker Monitor statuses of payments in real-time. |
Live payment tracker and real-time status update functions are referenced. | |
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Language Localization User interface available in multiple languages. |
Solution is available in multiple languages per website and localization features. | |
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Accessibility Features Complies with accessibility (e.g., WCAG) standards for users with disabilities. |
No information available | |
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Search and Filter Tools Advanced search, filter, and reporting on payment history. |
Search/filter and reporting tools for payment history are referenced in operational guides. | |
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Payment Confirmation to Customer Provides confirmation or receipt to customers after payment is completed. |
. | No information available |
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Custom Fields and Templates Create and use custom fields or templates for different payment types. |
. | No information available |
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Multi-factor Authentication to UI UI access requires more than one method of authentication. |
. | No information available |
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Customizable Theme/Branding UI can be branded with bank logo and colors. |
. | No information available |
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Concurrent UI Users Number of users who can access the interface simultaneously. |
. | No information available |
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User Session Timeout Automatic logout after a period of inactivity. |
. | No information available |
Payment Types and Channels Supported
(4 Yes /4 Known /15 Possible features)
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ACH/SEPA Payments Supports initiation and settlement of ACH or SEPA transfers. |
ACH and SEPA processing are core payment types listed in product overview and feature tables. | |
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Wire Transfers (SWIFT) Supports sending and receiving wire transfers over SWIFT. |
Wire transfers, including through SWIFT, are supported according to the site's payment type overview. | |
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Instant/Real-Time Payments Handles instant payment rails (e.g., RTP, Faster Payments). |
Instant/real-time payments (e.g. RTP, Faster Payments) featured as a top product capability. | |
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Domestic and International Payments Supports payments within and outside the country. |
Supports both domestic and international payments per documentation and marketing materials. | |
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Card Payment Processing Can process credit/debit card-based payments. |
. | No information available |
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Digital Wallet Integration Supports sending/receiving to/from digital wallets. |
. | No information available |
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Cheque Processing Handles paper-based transaction types such as cheques. |
. | No information available |
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Bill Payment Allows bank clients to pay bills to merchants/utilities. |
. | No information available |
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P2P Payments Supports person-to-person/peer-to-peer payments. |
. | No information available |
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Contactless Payments Supports NFC or QR-based payment methods. |
. | No information available |
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Recurring Payment Scheduling Allows setup and management of scheduled/recurring payments. |
. | No information available |
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Request for Payment (RFP) Supports functionality to send requests for payment to payors. |
. | No information available |
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Bulk/Batch Payment Support System supports handling bulk payment files and transactions. |
. | No information available |
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Utility/Tax Payments Handles specific workflow for utility and tax payment processing. |
. | No information available |
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Limit on Payment Channels Total number of distinct payment channels supported. |
. | No information available |
Operational Controls and Monitoring
(0 Yes /0 Known /15 Possible features)
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Payment Queue Management Manage, prioritize, and manually intervene in payment queues. |
. | No information available |
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Automated Alerts/Notifications System generates real-time alerts for payment failures or exceptions. |
. | No information available |
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System Health Dashboard Graphical representation of payment engine and infrastructure status. |
. | No information available |
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Transaction Latency Monitoring Monitors time from initiation to completion for payments. |
. | No information available |
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Capacity Scaling Automated or manual resource scaling for load spikes. |
. | No information available |
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Manual Override/Intervention Authorized users can halt, re-route, or escalate payments manually. |
. | No information available |
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Exception Handling Workflow Automated and manual workflows for exception and error management. |
. | No information available |
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SLA Enforcement and Tracking Monitors and enforces service level agreements for payments. |
. | No information available |
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Processing Uptime Percentage of time the system is fully operational. |
. | No information available |
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Error Rate Average number of failed or rejected payments per 1,000. |
. | No information available |
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Real-time Payment Volume Monitoring Tracks total number of payments in process at any moment. |
. | No information available |
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Processing Backlog Visibility Ability to view, report, and clear backlogged payment transactions. |
. | No information available |
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Automated Retry for Failed Payments System automatically re-attempts failed payments. |
. | No information available |
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Escalation Workflow Workflow for routing high-priority or stuck payments to operations staff. |
. | No information available |
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Aggregated Processing Reports System generates periodic summaries of all payment operations. |
. | No information available |
Reporting and Analytics
(0 Yes /0 Known /15 Possible features)
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Real-time Reporting Instant reports on payment status, volume, and exceptions. |
. | No information available |
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Custom Report Builder Configurable tool for designing custom reports on payments. |
. | No information available |
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Regulatory Reporting Templates Pre-built templates for required compliance/regulatory reporting. |
. | No information available |
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Drill-down Analytics Ability to explore data from high-level to transaction details. |
. | No information available |
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Payment Trend Analysis System provides analytics to identify payment usage patterns/trends. |
. | No information available |
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Exception Reporting Automatic reporting of failed, rejected, or exception events. |
. | No information available |
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Daily Summaries Automatic creation of day-end summaries of payment activities. |
. | No information available |
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Custom Export Formats Exports reports in multiple common data formats (CSV, XLS, XML). |
. | No information available |
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Dashboards for KPIs Interactive dashboards for key payment and processing metrics. |
. | No information available |
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Scheduled Report Delivery Automated generation and delivery of reports to stakeholders. |
. | No information available |
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Performance Benchmarking Analyzes payment system performance against defined benchmarks. |
. | No information available |
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Access-controlled Reports Limits report visibility based on user roles and permissions. |
. | No information available |
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Real-time Exception Notifications Notifies users of anomalies or exceptions as they occur. |
. | No information available |
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Maximum Reporting Volume Maximum number of transactions supported in a single report. |
. | No information available |
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Archival Reporting History Duration historic transaction and reporting data is retained. |
. | No information available |
Customization and Configurability
(0 Yes /0 Known /15 Possible features)
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Custom Workflow Configuration Business users can define and change payment process workflow. |
. | No information available |
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Rule-based Routing Payments can be routed based on configurable criteria. |
. | No information available |
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Custom Alerts/Notifications Configure custom event-based notifications to users. |
. | No information available |
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Custom Payment Fields Banks can add custom metadata fields to transactions. |
. | No information available |
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UI Customization Change interface layout, colors, or branding. |
. | No information available |
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Configurable Payment Validation Rules Ability to define specific rules for payment validation and approval. |
. | No information available |
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Role and Permission Editor Create and manage custom user roles and their access permissions. |
. | No information available |
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Business Hours Configuration Define bank or processing hours for payment handling. |
. | No information available |
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Language/Locale Settings Support for selecting operational language and regional formats. |
. | No information available |
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Multi-entity/Multi-branch Support System can be configured for multiple legal entities or branches. |
. | No information available |
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Customizable Logging Levels Adjust the level of transaction and system logging. |
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Custom Batch Cut-off Times Define when batch payment processing cut-off occurs. |
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Payment Template Management Setup and manage templates for regularly used payment types. |
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UI Language Pack Number of supported languages for UI customization. |
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Maximum Custom Rules Maximum number of custom validation or routing rules. |
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Scalability and Performance
(0 Yes /0 Known /15 Possible features)
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Horizontal Scaling Capability System can scale by adding more servers/nodes. |
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Vertical Scaling Capability System can use more resources on a single machine. |
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Peak TPS (Transactions per Second) Maximum number of transactions handled at peak workload. |
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Maximum Concurrent Users Total number of users who can operate simultaneously. |
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Automatic Load Balancing Distributes payment processing across multiple systems for efficiency. |
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Disaster Recovery RTO Recovery time objective after a disaster. |
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Disaster Recovery RPO Maximum acceptable data loss (recovery point objective). |
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Geographic Failover Support System can fail over between data centers in different locations. |
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Elastic Scaling Automatic scaling up/down with changing workload. |
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Resource Utilization Monitoring System monitors use of compute, memory, and storage resources. |
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Transaction Processing Latency Average time to process an individual payment. |
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Maximum Payments per Day The upper limit on daily payment volume supported. |
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Cold Start Time Time taken for system to become operational from shutdown. |
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Scalable Data Storage Underlying data storage can grow as transaction volumes increase. |
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High-availability (HA) Uptime SLA Guaranteed uptime according to SLA. |
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Deployment, Maintenance and Support
(0 Yes /0 Known /15 Possible features)
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Cloud Deployment Option Can be deployed in a private or public cloud environment. |
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On-premise Deployment Option Can be run within bank’s own data centers. |
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Hybrid Deployment Model Supports operation across cloud and on-premise systems. |
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Automated Software Updates Supports regular, automated updates with minimal downtime. |
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24/7 Vendor Support Offers round-the-clock technical support. |
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Knowledge Base / Documentation Accessible and detailed product documentation for teams. |
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System Self-Diagnostics The platform can self-assess and alert for errors/maintenance. |
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Automated Backup and Restore Enables scheduled backup and rapid restore of all critical data. |
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Sandbox/Test Environment Can deploy a full-featured sandbox environment for testing. |
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Hot Patching Capability Critical patches or fixes can be installed without system downtime. |
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Issue Tracking and Ticketing Integration Integrates with issue/ticket management solutions. |
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Maintenance Window Configuration Flexible scheduling of system maintenance with notifications. |
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Service Monitoring API APIs for external monitoring solutions to check system status. |
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Automated Scaling Policies Rules for automated resource allocation during maintenance or load spikes. |
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Maximum Patches per Year Number of critical patches/upgrades required or supported annually. |
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Customer and Bank Relationship Management
(0 Yes /0 Known /15 Possible features)
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Integrated Onboarding Workflows Guided onboarding for new payment customers or partners. |
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KYC Integration Integration with Know Your Customer processes and checks. |
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Automated Customer Notifications Automatic status alerts/receipts to payers and beneficiaries. |
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Custom Payment Descriptions Ability to provide custom messages or invoice references. |
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Beneficiary Management Manage, validate, and store beneficiary account information. |
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White-labeling Support System can be branded and customized for partners or clients. |
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Customer Support Integration Integrates with ticketing or CRM systems for issue management. |
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Self-service Payment Status Customers can check the real-time status of their payments online. |
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Automated Fee Disclosure Discloses all fees to customers during payment initiation. |
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Customer Feedback Collection System incorporates surveys or feedback channels on payment experience. |
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Bulk Beneficiary Upload Enables upload and management of multiple beneficiaries at once. |
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Multilingual Customer Communication Supports communication in multiple customer-preferred languages. |
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Customer Data Retention Policy Configurable length of payment and relationship data retention. |
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Customer Payment Templates Enables customers to create and use templates for frequent payments. |
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Limits per Customer Account Customizable transaction or volume limits per account. |
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Innovation and Future-proofing
(0 Yes /0 Known /15 Possible features)
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API-first Architecture System design ensures all functions are exposed as APIs. |
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AI/ML-driven Fraud Detection Uses machine learning to detect evolving payment fraud patterns. |
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Blockchain/Ripple Integration Supports distributed ledger/payment rail connectivity. |
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Crypto Payment Support Can initiate, receive, or settle cryptocurrencies. |
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Regulatory Sandbox Support Can be used in regulatory test environments for payment innovation. |
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Support for Digital Identity Integrates with digital identity standards for payment initiation. |
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Continuous Deployment Pipeline DevOps pipeline for rapid delivery of new features. |
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Pluggable Payment Rails System supports adding new payment networks/rails with minimal effort. |
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Open API Developer Portal Portal for third parties and fintechs to build on payment APIs. |
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Sandbox Transaction Capacity Number of test transactions supported in sandbox. |
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Third-party App Ecosystem Supports plug-in third-party or marketplace applications. |
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Smart Contract Support Can trigger payments or settlements by smart contract. |
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Support for IoT Payments Handles payments initiated by IoT-connected devices. |
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API Versioning Control Supports releasing and maintaining multiple API versions. |
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Innovation Roadmap Release Frequency Planned new feature releases per year. |
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