End-to-end client lifecycle management solution designed specifically for capital markets and brokerage firms. Includes KYC/AML compliance, customer onboarding, regulatory compliance, and ongoing due diligence with automated workflows and regulatory rules engine.
Systems for screening clients against watchlists, monitoring transactions for suspicious activity, and maintaining regulatory compliance documentation.
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Identity Document Verification Ability to verify government-issued identity documents (passports, national IDs, etc.) electronically. |
Fenergo CLM for Capital Markets supports electronic verification of government-issued IDs as part of its KYC onboarding workflows, as stated in product documentation and solution briefs. | |
Facial Recognition/Matching Matches client-provided photos with ID documents using facial recognition technology. |
Facial recognition/matching is referenced as part of their eKYC and digital onboarding solutions for identity assurance (see Fenergo demos and technical specs). | |
Sanction List Screening Checks clients against global and local sanction, PEP, and watchlists. |
Sanctions, PEP, and watchlist screening are core features under Fenergo's Client Screening and KYC/AML modules. | |
Adverse Media Screening Searches for negative news related to clients using media and public data sources. |
Fenergo includes Adverse Media/Negative News checks within its client screening and ongoing monitoring modules. | |
Ongoing Customer Monitoring Continuously screens existing clients for changes in status or newly published risks. |
Ongoing customer/client monitoring for changes in risk or status is highlighted as a compliance workflow in Fenergo's CLM solution. | |
Risk Scoring Engine Assigns dynamic risk scores to clients based on risk factors and behaviors. |
Fenergo assigns risk scores to clients using dynamic rules engines with configurable risk models, as per product datasheet. | |
Regulatory Jurisdiction Coverage Number of countries or jurisdictions supported for compliance checks. |
No information available | |
Language Support Number of languages supported for global client onboarding and screening. |
No information available | |
Enhanced Due Diligence Handling Supports additional data collection and review for high risk clients. |
Enhanced Due Diligence (EDD) is a standard module for high-risk client types in Fenergo’s KYC workflows. | |
Batch Processing Capability Ability to process multiple client screenings at once. |
No information available | |
Customizable Screening Criteria Allows modification of threshold and parameters for screening rules. |
Fenergo allows customization of screening rules and thresholds as part of onboarding and ongoing compliance. |
Real-Time Transaction Monitoring Automatically scans transactions for suspicious patterns as they occur. |
No information available | |
Behavioral Pattern Detection Uses profiling and analytics to detect unusual or unexpected patterns. |
No information available | |
Rule-Based Alert System Configurable rules trigger alerts for pre-defined risk scenarios. |
Fenergo provides a rule-based alert system configurable for pre-defined risk scenarios in its compliance monitoring module. | |
Machine Learning/AI Analytics Employs AI models to detect previously unknown or emerging risks. |
No information available | |
Alert Prioritization Ranks alerts based on severity and risk relevance for efficient case handling. |
Alert prioritization/risk ranking is listed as a feature for investigators to triage and manage cases efficiently on Fenergo's UI. | |
False Positive Management System features to reduce unnecessary alerts and streamline review. |
Fenergo includes controls to minimize false positives via advanced rules and tuning features. | |
Volume Handling Capacity Maximum number of transactions monitored per second. |
No information available | |
Integration with Trade/Order Systems Direct connection to brokerage trade/order platforms for seamless monitoring. |
Fenergo lists integration with trade and order management systems via standard APIs and connectors. | |
Peer Group Analysis Compares client behavior against similar client group averages. |
No information available | |
Historical Data Analysis Supports backtesting and review of historical transactions for compliance audits. |
Historical data analysis and backtesting is available for audits and regulatory reviews. | |
Automated Case Escalation Automatically escalates suspicious cases for compliance officer review. |
Automated case escalation to compliance officers is a feature (workflows auto-escalate high risk/suspicious cases). |
Integrated Global Lists Supports all major regulatory and financial watchlists (OFAC, EU, UN, etc.). |
Support for OFAC, EU, UN and major global lists is referenced in Fenergo’s compliance modules. | |
Custom List Support Allows firms to upload and manage their own internal or regional watchlists. |
Custom list support is available. Firms can upload regional or internal lists as part of watchlist management. | |
Automated List Updates Regularly and automatically fetches the latest list changes. |
Automated watchlist/sanctions list updates are a standard feature (scheduled and on-demand). | |
Version Control Tracks list changes and maintains history for audit purposes. |
Version control and audit trail for list changes are included for compliance/audit requirements. | |
List Capacity Maximum number of entries supported per watchlist. |
No information available | |
Fuzzy Matching Algorithms Detects similar names or entities with variable spellings. |
Fuzzy matching algorithms are part of Fenergo’s name/entity resolution tools in screening workflows. | |
Alias Handling Supports multiple aliases/names for the same person or entity. |
Alias/aka handling is available for both person/entity data in watchlist workflows. | |
Bulk List Import/Export Allows batch file management for lists. |
Supports bulk import/export of lists (CSV, API and other options stated on support pages and brochures). | |
Automated Screening Scheduling Configurable schedules for periodic screening runs. |
Automated screening scheduling is configurable for batch and periodic screenings. | |
Geo-Restriction Handling Manages restricted or high-risk regions and jurisdictions. |
Geo-restriction and high-risk jurisdiction handling is integrated in risk rules and screening engine. |
Integrated Case File Creation Automatically creates case files upon detection of alerts or suspicious activities. |
Case files and case management are core to Fenergo’s compliance workflow engine. | |
Investigation Workflow Engine Guided process for analysts through investigation, review, and resolution steps. |
Investigation workflow guidance available for compliance analysts within the product. | |
Audit Trail Logging Maintains detailed logs of all actions taken on a case for compliance. |
Full audit trail logging is provided to meet compliance requirements. | |
Automated Regulatory Filing Generates and submits regulatory reports (e.g., SAR/STR) in the required formats. |
Automated regulatory (e.g., SAR/STR) filing supported for several jurisdictions through pre-built integrations. | |
Role-Based Access Control Restricts and manages access to cases based on user roles or responsibilities. |
Role-based access control is included and customizable at the user/group level. | |
Escalation and Reassignment Supports multi-level escalation and assignment of cases. |
Multi-level escalation and reassignment are supported in the compliance workflow/case management module. | |
Case Review SLAs Tracks and enforces service-level agreements for case review duration. |
Track/reports SLAs on case review/workflow timing is part of compliance dashboard features. | |
Document Storage Capacity Maximum storage allocated per case for supporting documents. |
No information available | |
Automated Case Notification Notifies relevant users upon updates, assignment, or need for action. |
Automated notification tools for assignment, escalation and case status are built-in. | |
Case Linking and Relationship Mapping Connects related cases or associates individuals/entities across cases. |
Case linking/relationship mapping available in enhanced case management view. |
Pre-Built Regulatory Report Templates Includes standard report formats required by regulators (e.g., SAR, CTR, STR, KYC logs). |
Includes pre-built regulatory templates (e.g., SAR, STR, CTR) for filings. | |
Custom Report Builder Enables users to design bespoke compliance reports. |
Custom report builder is available for bespoke reporting/configurable dashboards. | |
Automated Scheduled Reporting Systematically delivers compliance reports at defined intervals. |
Automated scheduled reporting is available—reports can be delivered on recurring schedules. | |
Regulatory Data Retention Period Number of years for which compliance data is retained. |
No information available | |
E-Filing Integration Supports direct submissions via regulatory authority electronic channels. |
E-Filing integrations available for several regulators, including electronic portals, per Fenergo's regulatory update docs. | |
Multi-Jurisdictional Compliance Built-in features for different global regulatory regimes. |
Fenergo offers multi-jurisdictional rules management and mapping for varying regulatory regimes. | |
Audit Readiness Toolkit Compilation of tools and logs enabling rapid response to audits. |
An audit-readiness toolkit (downloads, logs, reporting) is referenced in solution documentation. | |
Data Anonymization/Redaction Ability to redact or anonymize sensitive customer information in reports. |
Sensitive information can be anonymized/redacted in generated reports and exports. | |
Custom Regulatory Mapping Supports mapping of new or changing regulatory requirements. |
Custom regulatory mapping module enables quick adaptation to new/updated regulations. | |
Compliance Attestation Support Module for documentation and certification of compliance by officers. |
Compliance attestation by responsible officers is supported as part of closure in workflows. |
API Access and Documentation Provides detailed APIs for integration with proprietary or third-party systems. |
API access and comprehensive documentation; REST, SOAP, and prebuilt connectors well documented. | |
Batch Data Import/Export Handles large data sets for bulk upload or download operations. |
Batch/bulk data import/export supported via APIs, UI upload, and flat files. | |
Real-Time Data Feeds Supports consumption/production of streaming financial or compliance data. |
Real-time data feeds supported for both ingestion and external connections (Kafka, MQ, etc.). | |
Third-Party Data Provider Integration Easy integration with external KYC/AML data sources, credit bureaus, etc. |
Integrates with leading identity, AML, and KYC data vendors/bureaus. | |
Compatibility with Core Banking Systems Designed for easy adoption by common brokerage and core financial platforms. |
Fenergo is used by banks/brokerages, with reference architectures for core banking integrations. | |
Customizable Webhooks Triggers actions in other systems upon specific compliance events. |
Customizable webhooks to trigger third-party system actions (as per API docs). | |
SSO and Identity Provider Support Integrates with identity management and SSO for organizational identity control. |
Full SSO and IdP integration (SAML, OAuth, AD, Okta, etc.) is supported. | |
Plugin/Extension Support Can be extended with add-ons for specific compliance needs. |
Plugin/extension support and partner/proprietary add-ons available. | |
Connector Library Size Number of pre-built connectors to standard systems/platforms. |
No information available | |
Legacy System Support Compatible with non-modern or legacy brokerage infrastructures. |
Legacy/mainframe integration cited for major banks using Fenergo in complex environments. |
Customizable Dashboards Personalized views for compliance officers, executives, or investigators. |
Customizable dashboards by user role/group are standard in UI. | |
Mobile Accessibility Access to key features via mobile apps or responsive web interfaces. |
Responsive web UI; mobile accessibility is available for dashboard and alert review. | |
User Workflow Automation Guided flows minimizing manual inputs in common compliance activities. |
User workflow automation/guided flows are built into compliance and onboarding journeys. | |
Search and Filtering Tools Advanced tools for rapid data retrieval and case filtering. |
Advanced search/filtering tools are present for rapid retrieval and operations. | |
Bulk Action Tools Support for batch processing and bulk updates. |
Bulk action and batch tools are referenced in user guides and UI walkthroughs. | |
Multi-Language UI User interface offered in multiple languages. |
Multi-language UI offered per region/language selection in setup/configuration. | |
Accessibility Compliance Meets accessibility standards such as WCAG for user inclusivity. |
WCAG 2.1 compliance cited and accessibility mode available. | |
User Training and Help Center Built-in education modules and real-time assistance features. |
Comprehensive help center, FAQs, and user training modules integrated in platform. | |
Custom User Roles Tailorable user permissions for granular security and workflow management. |
Custom user roles/permissions can be defined for UI and workflow access control. | |
Performance/Load Times Average time taken for the UI to load main dashboards. |
No information available |
Data Encryption In Transit/At Rest Encrypts all sensitive data both in motion and when stored. |
Data is encrypted in transit and at rest in line with financial sector best standards. | |
Multi-Factor Authentication Requires multiple authentication factors for system access. |
Multi-factor authentication (MFA/2FA) is supported as standard security feature. | |
Access Logging and Monitoring Extensive logs of all user access and administrative actions. |
Detailed access logging/monitoring and admin alerting available. | |
Penetration Testing Frequency How often the system undergoes external security assessment. |
No information available | |
Data Residency Options Supports choice of specific regions/countries for data storage. |
Fenergo enables clients to select data residency options for cloud deployments per regulation. | |
Compliance with Industry Standards Adheres to standards such as ISO 27001, PCI DSS, GDPR. |
Industry compliance certifications (ISO 27001, PCI DSS, GDPR) referenced in Fenergo security documentation. | |
User Session Time-Outs Automatic log-off after a period of inactivity. |
User session timeouts/auto logoff after inactivity is available for regulatory compliance. | |
Field-Level Data Masking Sensitive fields can be masked or hidden from unauthorized users. |
Field-level data masking available both in screens and APIs for sensitive data. | |
Secure Audit Log Storage Ensures immutability and backup of critical audit logs. |
Secure audit log storage (immutable backup and retention) is documented. | |
Incident Response Procedures Documented processes for breach detection and notification. |
Incident response plans and protocols for breach/reporting are part of Fenergo's compliance framework. |
Concurrent User Limit Maximum number of users supported simultaneously. |
No information available | |
Transaction Processing Latency Average time to process and analyze a single transaction. |
No information available | |
Uptime/Availability SLA Guaranteed system availability often expressed as a percentage. |
No information available | |
Data Ingestion Rate Speed at which system can ingest new compliance data. |
No information available | |
Horizontal Scaling Support System supports scaling across servers/nodes to accommodate growth. |
Fenergo can be horizontally scaled across multiple nodes to support enterprise workloads. | |
Performance Monitoring Tools Built-in dashboards and alerts on system performance metrics. |
Real-time and historical performance monitoring dashboards are available for system administrators. | |
Cloud Deployment Option System can be deployed as a cloud (SaaS) or hybrid solution. |
Fenergo is available in SaaS, private cloud, and hybrid deployment models. | |
On-Premise Deployment Option Supports local/internal hosting for sensitive or regulated data. |
On-premise deployment is supported and often selected by large banks/brokerages. | |
Disaster Recovery RTO Recovery Time Objective in case of system outage. |
No information available | |
Database Size Limit Maximum database size supported without performance loss. |
No information available |
24/7 Support Availability Round-the-clock access to technical and compliance support. |
24/7 support for technical/compliance issues is advertised globally on service plans. | |
Dedicated Account Manager Single point of contact for service and issue escalation. |
Dedicated account managers assigned for enterprise clients per Fenergo's services page. | |
Self-Service Knowledge Base Extensive library of documentation, FAQs, and training material. |
Comprehensive online documentation, self-service knowledge base, and training provided. | |
Regular System Updates Frequency of non-disruptive security, functionality and rule updates. |
No information available | |
Custom SLA Options Ability to define support levels and response times contractually. |
Custom Service Level Agreements negotiable with enterprise clients. | |
Uptime Guarantee Contractual uptime guarantee for system operation. |
No information available | |
Automated Backup Scheduling Scheduled, automated backups of all system and client data. |
Automated/scheduled system backups are standard in Fenergo’s managed and cloud solutions. | |
Patch Management Tools Automation of system security patching and compliance rule changes. |
Patch management tools and automated compliance rules updates are referenced in technical documentation. | |
User Feedback Loop Mechanisms for users to submit feedback and feature requests. |
User feedback and feature request mechanisms (via help portal or directly) are part of Fenergo support. | |
Multi-Tier Support Levels Choose from basic to premium support plans based on needs. |
Multi-tier and tailored support packages available per published service offerings. |
Transparent Pricing Model Clearly published and predictable licensing or usage costs. |
Transparent pricing by module/feature, commonly presented in RFP and client materials. | |
Pay-As-You-Go Option Usage-based billing for modular feature access. |
Usage-based pricing is an option, especially for modular deployments and pilots. | |
Volume Discounts Available Lower per-unit pricing as transaction or client count increases. |
Volume discounts are available, evidenced in Fenergo procurement materials and sales process. | |
Free Trial/POC Period for free evaluation or proof of concept. |
Free trial/POC is offered for qualified prospects (as per sales and client engagement process). | |
Feature-Based Licensing Modular pricing per individual function/module. |
Feature-based, modular licensing is core to Fenergo’s commercial model. | |
Perpetual License Option Option to purchase software outright rather than as a subscription. |
Not as far as we are aware.* Perpetual software licensing not actively offered; primary is SaaS/subscription/term licensing (as per pricing literature). | |
Annual Billing Option Discounted pricing for annual upfront payment. |
Annual billing with discount is available; referenced in licensing documentation. | |
Multi-Entity Licensing Special terms for multi-subsidiary or group licensing. |
Multi-entity/group licensing options exist for corporate/brokerage groups (per contracts and Fenergo's offerings). | |
Seat/User License Cap Maximum number of named users included without additional charges. |
No information available | |
Additional Data Storage Pricing Published price per additional unit of data storage. |
No information available |
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