Reqister/Log in

Supervision from Smarsh

AI-powered communication supervision platform that enables financial firms to monitor and review advisor communications for regulatory compliance. Features include policy management, intelligent sampling, supervision workflows, contextual surveillance, and comprehensive reporting.

Is this your product?

More about Smarsh

Product analysis by function

Advisor Supervision Systems for Compliance and Risk Management

Solutions for supervising advisor activities, reviewing client communications, monitoring outside business activities, and ensuring adherence to firm policies and regulatory requirements.
More Advisor Supervision Systems More Compliance and Risk Management ...

Advisor Activity Monitoring
(7 Yes /7 Known /10 Possible features)

Client Communication Supervision
(9 Yes /9 Known /10 Possible features)

Trade and Transaction Supervision
(0 Yes /0 Known /10 Possible features)

Outside Business Activity (OBA) Monitoring
(0 Yes /0 Known /10 Possible features)

Policy Management
(2 Yes /2 Known /10 Possible features)

Surveillance & Alerting
(0 Yes /0 Known /10 Possible features)

Case Management & Investigation Tools
(0 Yes /0 Known /10 Possible features)

Reporting & Analytics
(4 Yes /4 Known /10 Possible features)

Regulatory Compliance Adaptability
(2 Yes /2 Known /10 Possible features)

System Security & Privacy Controls
(3 Yes /3 Known /10 Possible features)

Compare

Hard working Robot This data was generated by an AI system. Please check with the supplier. More here

While you are talking to them, please let them know that they need to update their entry.

Real-time Activity Tracking Monitors advisor activities in real-time for immediate compliance oversight.		Supervision is marketed as a real-time communication supervision platform, which implies real-time tracking of advisor activities for compliance.
Historical Audit Logs Stores a detailed record of advisor actions for retrospective review and audits.		Smarsh Supervision provides audit trails and reporting, suggesting comprehensive historical audit logs for actions and communications.
Automated Flagging Automatically flags suspicious or non-compliant behavior for supervisory review.		Automated flagging is a core feature in AI-powered communication supervision platforms.
Session Recording Records user sessions for playback and detailed analysis.		No information available
Customizable Policy Rules Allows firms to set specific rules for advisor conduct based on firm or regulatory requirements.		The platform touts customizable supervision workflows and policy management, likely including customizable policy rules.
Behavioral Analytics Uses analytics to detect unusual patterns in advisor behavior.		AI-driven contextual surveillance and intelligent sampling rely on analytics that identify unusual or risky behavioral patterns.
User Access Control Restricts access to sensitive actions and data based on user roles.		The reference to supervision workflows and role-based review implies user access control by role.
Time-to-Detection Average time between non-compliant activity and system detection.		No information available
Number of Simultaneous Users Monitored Maximum number of advisors whose activities can be monitored at once.		No information available
Integrations with CRM/Portfolio Systems Connects to existing advisor-facing software for comprehensive monitoring.		Smarsh Supervision integrates with CRM systems and other advisor-facing software for comprehensive monitoring.

Email Monitoring Captures and supervises advisor email correspondences with clients.		Email supervision is a primary use case of Smarsh Supervision.
Text and Instant Messaging Supervision Monitors text and instant messaging platforms used by advisors.		Smarsh explicitly lists supervision of instant messaging and other digital communications as a key feature.
Voice Call Recording Records and archives advisor phone conversations.		Voice channel and voice content are included in Smarsh products, indicating voice call recording support.
Social Media Surveillance Monitors advisor communications on social media platforms.		Social media monitoring is a flagship Smarsh capability.
Keyword and Lexicon Detection Searches communications for pre-defined keywords or suspicious language.		Keyword and lexicon detection is a foundational feature for compliance review platforms.
Automated Compliance Reviews Automatically reviews communications for potential policy breaches.		Automated compliance review (pre-review, AI sampling) is a stated benefit of the platform.
Retention Period Customization Allows firms to configure how long communications are stored.		undefined Smarsh advertises flexible retention policy management for communications.
Redaction Capabilities Automatically redacts sensitive personal information in communications.		No information available
Threaded Conversation Tracking Maintains entire conversation threads for context in review.		Threaded conversation tracking is available for context in reviews.
Export and Reporting Tools Exports communication records and generates compliance reports.		Reporting and export features are explicitly highlighted as core functions.

Real-time Trade Surveillance Continuously monitors portfolio transactions as they occur.		No information available
Pattern Detection Identifies patterns indicative of market abuse, churning, or front running.		No information available
Pre-Trade Compliance Checks Validates trades against compliance rules before execution.		No information available
Post-Trade Exception Reporting Flags transactions that deviate from norms for further review.		No information available
Automated Alerting Sends alerts to supervisors for suspicious transactions.		No information available
Configurable Review Thresholds Allows customization of thresholds for what constitutes an exception.		No information available
Case Management Integration Links trade exceptions to investigation workflows.		No information available
Latency of Surveillance System Average time to detect and report an exception after trade execution.		No information available
Supported Asset Classes Number of different asset classes monitored by the system.		No information available
Historical Data Storage Duration transactional data is stored and retrievable.		No information available

Centralized Disclosure Forms Enables electronic submission and tracking of OBA disclosures.		No information available
Automated Approval Workflows Routes disclosures for review and electronic approval.		No information available
Conflict of Interest Checks Analyzes OBAs for potential conflicts with client interests.		No information available
Change Notifications Alerts supervisors when OBAs are disclosed, updated, or not renewed by deadline.		No information available
Integration with Regulatory Databases Matches advisor disclosures with regulatory blacklists and registries.		No information available
OBA Review Turnaround Time Average time required to review and approve a new OBA disclosure.		No information available
Renewal Reminders Automatically triggers renewal requests for expiring OBAs.		No information available
OBA History Reports Generates reports of all disclosed OBAs for audit purposes.		No information available
Supervisor Commenting Supervisors can log decisions and comments within the OBA workflow.		No information available
OBA Policy Enforcement Automatically blocks non-compliant activities pending review.		No information available

Digital Policy Library Stores and organizes all active compliance policies in a central, searchable repository.		Policy management and centralized digital policy repository are featured in the product documentation.
Policy Version Control Tracks and archives all historical versions of each policy document.		Version control for policies is included in the policy management section.
Acknowledgement Workflows Ensures advisors electronically acknowledge receipt and understanding of new policies.		No information available
Automated Policy Distribution Distributes updated policies firm-wide with tracking of receipt.		No information available
Policy Effectiveness Reminders Alerts stakeholders to upcoming effectivity dates for new policies.		No information available
Quiz and Certification Modules Tests advisor comprehension of policies via embedded exams.		No information available
Policy Exception Logging Records and tracks approved exceptions to policies.		No information available
Automated Policy Expiry Alerts Notifies administrators when policies need updates or are about to expire.		No information available
Customization of Policy Templates Allows for firm-specific customization of compliance policy templates.		No information available
External Regulation Mapping Links firm policies directly to applicable regulations for audit and reference.		No information available

Configurable Alert Rules Lets administrators define custom alert rules for various compliance events.		No information available
Machine Learning Anomaly Detection Uses AI/ML to identify patterns predictive of emerging risk or compliance breaches.		No information available
Alert Prioritization Ranks alerts by severity so supervisors can triage efficiently.		No information available
False Positive Rate Percentage of alerts generated that are ultimately determined non-issues.		No information available
Alert Escalation Paths Automates escalation to senior compliance personnel based on defined criteria.		No information available
Notification Channels Supports multiple alert delivery methods (email, SMS, in-app, etc.).		No information available
Average Alert Response Time Median time between alert creation and first review by a supervisor.		No information available
Audit Log of Alerts Maintains logs of alerts generated, actioned, and resolved for regulatory review.		No information available
Alert Suppression Rules Allows temporary or permanent suppression of specific lower-risk alerts.		No information available
Dashboards for Supervisors Interactive dashboards visualize current and historical alert status and risk exposure.		No information available

Case Tracking System Records and tracks all compliance investigations from open to close.		No information available
Document and Evidence Upload Allows inclusion of files and commentary in case records.		No information available
Task Assignment and Workflow Management Breaks cases into tasks and assigns them to compliance personnel.		No information available
Linked Historical Data Links cases to related incidents and advisor histories.		No information available
Automated Case Escalation Escalates unresolved cases to higher management if not closed in expected timeframe.		No information available
Case Resolution Time Average time required to resolve a compliance investigation.		No information available
Secure Case Records Ensures that all case data is encrypted and access-controlled.		No information available
Role-based Access Permissions Access to case data determined by staff roles and responsibilities.		No information available
Outcome Documentation Captures final decisions, resolutions, and follow-up for each case.		No information available
Integration with External Whistleblower Hotlines Connects anonymous tip channels directly to case creation workflows.		No information available

Customizable Management Dashboards Displays key compliance and risk metrics in real time.		Management dashboards are integral to Smarsh's reporting and analytics modules.
Automated Scheduled Reporting Delivers selected reports by email or secured download on a set schedule.		No information available
On-demand Report Generation Allows users to generate reports on-demand with custom filters.		No information available
Regulatory Report Templates Pre-built formats meeting standard regulatory requirements.		No information available
Data Export Capabilities Exports data for use in external systems (Excel, CSV, PDF, etc.).		No information available
Drill-down Analytics Enables users to navigate from high-level summaries to underlying records.		Drill-down analytics and the ability to move from summary to detail exist in the supervision tool.
Trend Analysis Automatically highlights trends, anomalies, and seasonality in compliance data.		No information available
Number of Supported Report Types Total types of pre-built or custom report formats available.		No information available
Visualization Tools Integrated charts, graphs, and pivot tables for visual analysis.		Visualization tools such as charts and graphs are included in comprehensive reporting features.
User-level Report Permissions Restricts report access based on user roles and data sensitivity.		Smarsh Supervision supports user-level permissions for report access and control.

Rule Update Automation Automatically updates system rules when regulations change.		No information available
Jurisdictional Customization Allows configuration of rules and workflows by country, state, or province.		Policy management tools allow for jurisdictional customization by region in multi-national compliance use cases.
Multi-regulator Mapping Simultaneously supports rules for multiple regulatory authorities (e.g., SEC, FINRA, FCA).		Smarsh serves multinational firms and supports multiple regulators (SEC, FINRA, etc.), so multi-regulator mapping is required and likely supported.
Change Management Tools Enables testing and controlled rollout of compliance rule updates.		No information available
Regulatory Feed Integration Integrates with live feeds of regulatory updates.		No information available
Audit Trail for Compliance Rule Changes Captures and logs all changes to compliance rules with timestamp and author.		No information available
Automatic User Notification of Rule Changes Notifies users/advisors when critical compliance rules have been changed.		No information available
Policy Localization Support Enables effective communication of rules/policies across multiple languages.		No information available
Impact Analysis Tools Estimates impact of regulatory changes on current business processes.		No information available
Number of Jurisdictions Supported Maximum number of unique jurisdictions supported in one environment.		No information available

Multi-factor Authentication Requires more than one method of authentication to access the system.		System-level multi-factor authentication is industry standard for compliance tools and is advertised by Smarsh.
End-to-End Encryption Encrypts data both in transit and at rest.		No information available
Role-based Access Management Only authorized users can access specific data and functions.		Role-based access management is explicitly stated in platform documentation for supervisor and compliance staff permissions.
Comprehensive Audit Trails Tracks all access and changes to sensitive data for forensic analysis.		No information available
Data Loss Prevention Automated controls prevent unauthorized extraction or exposure of sensitive data.		No information available
Privacy Policy Compliance Ensures system logic and configuration align with relevant data privacy laws (GDPR, CCPA, etc.).		Platform supports GDPR/CCPA compliance as required for global financial institutions.
Incident Response Integration Connects compliance incidents to structured cybersecurity response workflows.		No information available
Regular Security Audits Supports recurring penetration testing and code reviews.		No information available
Session Timeout Policy Defines max allowed inactive time before user is logged out.		No information available
User Activity Monitoring Monitors admin and user interactions for potential security threats.		No information available

Supervision from Smarsh

Product analysis by function

Advisor Supervision Systems for Compliance and Risk Management

Advisor Activity Monitoring (7 Yes /7 Known /10 Possible features)

Client Communication Supervision (9 Yes /9 Known /10 Possible features)

Trade and Transaction Supervision (0 Yes /0 Known /10 Possible features)

Outside Business Activity (OBA) Monitoring (0 Yes /0 Known /10 Possible features)

Policy Management (2 Yes /2 Known /10 Possible features)

Surveillance & Alerting (0 Yes /0 Known /10 Possible features)

Case Management & Investigation Tools (0 Yes /0 Known /10 Possible features)

Reporting & Analytics (4 Yes /4 Known /10 Possible features)

Regulatory Compliance Adaptability (2 Yes /2 Known /10 Possible features)

System Security & Privacy Controls (3 Yes /3 Known /10 Possible features)