End-to-end encryption, immutable storage, policy-enforced retention, flexible governance, audit logging, compliance with global regulations (e.g., GDPR, HIPAA, SEC 17a-4, NAIC, etc.), and seamless integration with Office 365 and Teams.
Specialized hardware and software solutions that maintain sensitive legal and compliance documents with appropriate security, retention, and destruction protocols.
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Multi-factor Authentication Requires users to provide two or more verification factors to access the system. |
Microsoft Purview supports multi-factor authentication via Azure Active Directory. | |
Role-based Access Control Allows differentiated access based on job functions or levels of authorization. |
Role-based access control is natively supported through Azure AD and Purview custom roles. | |
Data Encryption (At Rest) Encrypts documents while stored in the system. |
Data encryption at rest provided by Microsoft, including customer-managed keys. | |
Data Encryption (In Transit) Encrypts documents as they are sent across networks. |
Data in transit is encrypted with TLS; Microsoft explicitly states this in compliance documentation. | |
Single Sign-On (SSO) Permits users to log in with a single set of credentials via integrations with SSO platforms. |
Single Sign-On supported through Azure Active Directory SSO integrations. | |
IP Whitelisting/Blacklisting Restricts access based on allowed or disallowed IP addresses or ranges. |
IP whitelisting and conditional access policies are available via Azure security capabilities. | |
Automatic Session Timeout Terminates inactive user sessions after a specified period. |
No information available | |
Granular Permission Settings Allows specific permissions (view, edit, delete, share) to be assigned at a document or folder level. |
Granular permission settings available at folder and document levels using Microsoft 365 groups and roles. | |
User Activity Logging Automatically records all document access and interaction for audit purposes. |
User activity logging is extensive, supporting audit and security requirements. | |
Admin Controls Enables administrators to monitor and manage user accounts, roles, and privileges centrally. |
Admin controls are available in the Microsoft Purview and 365 admin centers. | |
Configurable Password Policies Enforces password complexity, expiration, and reuse limitations. |
Configurable password policies are supported via Azure AD security policies. | |
Audit Trail Immutability Ensures logs and audit trails cannot be altered or deleted. |
Audit logs are immutable in Microsoft Purview, supporting compliance with regulations like SEC 17a-4. | |
Device Authentication Enforces that only authorized devices can access the system. |
Device authentication is supported through Conditional Access and Intune integration. | |
Geo-fencing Limits document access to approved geographic locations. |
Geo-fencing and access by location are implemented using Conditional Access policies. |
Full-Text Search Supports searching of content within documents for keywords or phrases. |
Full-text search is a core feature in Microsoft 365 (SharePoint Online, OneDrive, Exchange, Teams). | |
Metadata Tagging Enables attaching custom tags or metadata to aid in classification and retrieval. |
Metadata tagging is supported for classification, retention, and discovery. | |
Document Version Control Maintains multiple versions of a document with history and rollback functionality. |
Document version control is built into SharePoint and OneDrive, components managed by Purview. | |
Automatic File Organization Automatically files documents into correct folders/categories based on rules or AI. |
Automatic file organization is available through retention and labeling policies. | |
Bulk Import & Export Allows large amounts of documents to be imported/exported simultaneously. |
Bulk import/export available via Microsoft 365 admin tooling, Graph API, and migration tools. | |
Optical Character Recognition (OCR) Extracts and indexes text from scanned or image-based documents. |
OCR is supported for indexing scanned documents in SharePoint/OneDrive. | |
Custom Folder Structures Supports user-defined hierarchies and folder structures. |
Custom folder structures can be defined within SharePoint and OneDrive libraries. | |
Bookmarking/Quick Access Allows commonly used or critical documents to be bookmarked for fast retrieval. |
Bookmarking and quick access available through OneDrive and SharePoint features. | |
Advanced Filtering Options Filter documents by date, type, metadata, tags, and more. |
Advanced filtering is offered in Purview and throughout Microsoft 365 apps. | |
Check-in/Check-out Control Manages document edits by allowing only one active editor at a time. |
Check-in/check-out control is supported via SharePoint document libraries. | |
Duplicate Detection & Cleanup Identifies and manages duplicate files/documents within the system. |
Duplicate detection is provided by organizational and eDiscovery tools. | |
Document Linking/Referencing Enables connecting related documents for easier navigation. |
Document linking/referencing is facilitated through SharePoint and Teams. | |
Retention Labeling Applies automated retention periods based on document type. |
Retention labeling is a primary feature in Purview Information Protection. | |
Document Previews Generates inline previews without downloading documents. |
Inline previews for common document types are available in the web UI. | |
Batch Processing Permits actions or changes on groups of documents simultaneously. |
Batch processing for retention and policies is available (PowerShell, Purview policies, Graph API). |
Automated Retention Schedules Automates setting and enforcing document retention periods. |
Automated retention schedules are core to Microsoft Purview Records Management. | |
Legal Hold Management Prevents documents from deletion or alteration during ongoing investigations or litigation. |
Legal hold management is supported, preventing deletion during investigations. | |
Regulatory Compliance Templates Prebuilt policy templates aligned with regulations (e.g., GDPR, HIPAA, SEC, NAIC). |
Regulatory compliance templates are provided for regulations like GDPR, HIPAA, SEC, NAIC. | |
Comprehensive Audit Trails Produces detailed, timestamped logs for all access, changes, and destruction actions. |
Comprehensive audit trails and activity reporting are available for regulatory compliance. | |
Certificate of Destruction Generates official documentation certifying permanent document deletion. |
Certificates of destruction are generated for permanently deleted files via compliance center. | |
Automated Policy Updates System updates compliance requirements as regulatory landscape changes. |
Automated policy updates are delivered as regulations/standards evolve via Microsoft 365 compliance updates. | |
Retention Exception Handling Handles exceptions to normal retention policies (e.g., litigation holds, early deletion). |
Retention exceptions such as litigation holds or custom workflows are supported. | |
Destruction Approval Workflow Requires secondary or multi-person authorization to delete regulated documents. |
Destruction approval workflows can be configured within Purview. | |
Policy Enforcement Reporting Reports on policy enforcement, violations, and exceptions for internal/external audit. |
Policy enforcement reporting available in compliance reporting dashboards. | |
Policy Customization Allows creation of user-defined compliance and retention policies. |
Users may define custom retention/compliance policies in Purview. | |
Event-based Retention Triggers Retention/destruction is triggered by predefined business events (policy maturity, claim settlement, etc). |
Event-based retention triggers (e.g., policy expiration, claim closure) are part of workflow automation. | |
External Regulatory Feed Integration Connects system to regulatory feeds for real-time compliance updates. |
External regulatory feeds are integrated for monitoring compliance regulation changes. |
API Access Provides a documented API for programmatic interaction with the system. |
API access is provided via Microsoft Graph and Purview-specific endpoints. | |
Native Integration with Insurance Platforms Out-of-the-box support for top insurance and legal compliance solutions (e.g., Guidewire, Duck Creek). |
Native integrations with Microsoft Office 365, Teams, and legal/compliance solutions. | |
Batch Import/Export Connectors Supports bulk data exchange between systems using ETL tools or file transfer. |
Batch import/export connectors are available through migration manager, PowerShell, and Graph. | |
Single Sign-On Integration Seamless authentication with enterprise identity management providers. |
Single sign-on integration via Azure AD and federated identity providers. | |
Document Synchronization Ability to sync documents with external cloud storage (e.g., SharePoint, OneDrive, Box). |
Document synchronization with OneDrive, SharePoint, and third-party via connectors. | |
Email Integration Allows storage and retrieval of documents via email messages. |
Email integration for archival and storage through Exchange Online and connectors. | |
Customizable Webhooks Sends event notifications to external systems based on actions or triggers. |
Customizable webhooks supported through Microsoft Graph and Power Automate. | |
Legacy System Support Supports data migration from old or legacy document management platforms. |
Legacy system migration support is provided by Microsoft's FastTrack, Migration Manager and partners. | |
E-signature Integration Built-in or integrated electronic signing for compliance documents. |
Electronic signature solutions (e.g., DocuSign, Adobe Sign) integrate directly. | |
Mobile App Integration Ensures robust interoperability with iOS and Android mobile platforms. |
Mobile app integration available via Android/iOS apps for Office, OneDrive, Teams. |
Maximum Storage Capacity The total volume of data the system can manage without degradation. |
No information available | |
Maximum Concurrent Users Number of users who can simultaneously access the platform. |
No information available | |
Average Document Retrieval Speed Median time for a user to retrieve a typical document. |
No information available | |
Storage Redundancy Utilizes redundant storage for high-availability and disaster recovery. |
Geo-redundant storage and backup for high availability (Azure/OneDrive/SharePoint). | |
Elastic Scalability System can automatically scale storage and compute to handle workload spikes. |
Elastic scalability is inherent in Azure/Microsoft 365 cloud architecture. | |
Disaster Recovery RPO Maximum tolerable data loss measured as Recovery Point Objective. |
No information available | |
Disaster Recovery RTO Maximum tolerable recovery time after disaster (Recovery Time Objective). |
No information available | |
System Uptime Guarantee Guaranteed percentage of time the system is operational and available. |
No information available | |
Data Center Geographic Diversity Stores data across multiple physical regions to mitigate risk. |
Data is stored in multiple Azure geographies for compliance and resiliency. | |
Auto-Archiving Automatically transfers older or infrequently accessed documents to lower-cost storage tiers. |
Auto-archiving is available with retention and file lifecycle policies. |
Customizable User Dashboard Users can tailor dashboard views and features based on roles and preferences. |
Customizable user dashboards via Microsoft 365 Home and SharePoint dashboards. | |
Accessibility Compliance System meets accessibility standards (e.g., WCAG, Section 508). |
Accessibility features meet WCAG and Section 508 (stated in Microsoft accessibility compliance documentation). | |
Mobile Responsiveness Platform is usable on a variety of mobile devices/browsers. |
Mobile responsiveness is standard in all Microsoft web apps (Office, Purview, SharePoint, Teams). | |
Drag-and-Drop Uploads Users can easily upload and organize documents using drag-and-drop functionality. |
Drag-and-drop uploads are available in all Microsoft web and desktop applications. | |
Multi-Language Support Provides system UI options in multiple languages. |
Multi-language support offered for all major world languages. | |
In-product Guided Help Contextual assistance and tooltips provided within the application. |
In-product guided help and contextual assistance are standard. | |
Customizable Notifications Users can configure types and methods of system notifications. |
Users can configure notification preferences throughout Microsoft 365. | |
Advanced Search Suggestions Intelligent prompts to speed document search/discovery. |
Advanced/intelligent suggestions for search are part of Microsoft Search and Purview. | |
Offline Document Access Documents or folders can be temporarily accessed offline. |
Offline document access is available via OneDrive sync client and Office mobile apps. | |
Bulk Action Tools Perform bulk edits, deletions, moves, or tagging efficiently. |
Bulk actions are standard for document management (PowerShell, web UI). |
Real-time Audit Logging Instant capture of user actions with timestamp and geolocation (if available). |
Real-time audit logging is supported in Microsoft 365 and Purview. | |
Automated Anomaly Detection System monitors for unusual or potentially unauthorized access patterns. |
Automated anomaly detection is available through Microsoft Defender integration. | |
Customizable Compliance Reports Polished, exportable reports tailored for auditors or regulators. |
Customizable/exportable compliance reports are available in the compliance portal. | |
Exportable Access Logs Full user and document logs exportable in common data formats. |
Exportable access logs available in various formats (CSV, JSON) for compliance and audit. | |
Automated Scheduled Reports System can generate and send recurring reports on document status/compliance. |
Scheduled/recurring compliance and activity reports are possible through compliance center and Power Automate. | |
Event Notification System Alerts admins to key events such as failed logins, policy violations, or large deletions. |
Event notification system built-in for key events (access denied, deletion, compliance violations, etc). | |
Tamper-Proof Audit Trail Immutability and timestamping ensure audit integrity. |
Tamper-proof audit trails provided as part of immutable logging and eDiscovery. | |
Custom Dashboard Widgets Admin dashboards support custom reporting modules/widgets. |
Custom dashboard widgets available via SharePoint and dashboard customization. | |
Integration with SIEM Tools Connects directly with security information and event management systems. |
Integration with SIEM tools (Microsoft Sentinel, Splunk, etc.) is available. |
Automated Deletion Scheduling Enables pre-set calendar or rules-based automatic deletion of expired documents. |
Automated deletion scheduling (with rules or retention labels) is native to Purview Records Management. | |
Secure Erasure Process Overwrites files securely so they are unrecoverable. |
Secure erasure is supported to NIST and global standards for data destruction. | |
Manual Override Capabilities Authorizes certain users to bypass normal destruction timelines when justified. |
Manual override possible via admin tools and PowerShell in justified circumstances. | |
Destruction Workflow Approval Requires supervisor approval before destruction of high-risk or protected records. |
Multi-level/supervisor approval workflows are configurable for record/document destruction. | |
Destruction Receipt Generation System documents and acknowledges every completed deletion process. |
Receipts and confirmations generated automatically for all compliant deletion actions. | |
Partial Deletion Support Permits selective removal of specific document elements (e.g., pages). |
Partial deletion (i.e., specific pages/data) supported via redaction and Microsoft 365 features. | |
Destruction Exception Alerts Alert administrators if a deletion process fails or is delayed. |
Destruction exception alerts are available for processes that fail/delay; surfaced in compliance admin. | |
Automated Legal Hold Release Automatically allows deletion once a legal hold is removed. |
Automated legal hold release is available in the compliance policy workflow. | |
Retention Clock Support Manages multiple retention start points (creation, signature, claim close, etc.). |
Retention start/stop clocks can be set based on various triggers (creation, modification, closure, etc). |
Cloud Deployment Option Supports deployment on leading public/private cloud providers. |
Cloud deployment on Azure and Microsoft 365 is default for Purview. | |
On-Premises Deployment Option Installable and supported on customer-owned infrastructure. |
On-premises deployment available via Microsoft Purview Data Estate and Azure Stack. | |
Hybrid Deployment Support Blends cloud and on-premises resources as needed. |
Hybrid deployments (cloud & on-premises) supported via Microsoft hybrid architecture. | |
Data Residency Configuration Ability to select/document where data is physically stored. |
Admins can select/document data location to address regulatory/data sovereignty requirements. | |
Dedicated Appliance Option Hardware appliance optimized for document security and performance. |
Dedicated appliance support available via Microsoft Azure Stack appliance and certified partners. | |
Virtual Appliance Option Supports deployment as a VM in virtualized environments. |
Virtual appliance deployments possible using Hyper-V, VMware or Azure virtual machines. | |
Clustered Storage Nodes Allows scale-out by adding additional hardware nodes. |
Clustered storage nodes supported via Azure Storage scale-out infrastructure. |
24/7 Technical Support Round-the-clock support via phone, email, or chat. |
24/7 technical support included in enterprise support agreements for Microsoft 365 & Purview. | |
Guaranteed Response Times (SLA) Timeframe for vendor response to critical incidents. |
No information available | |
Regular Security Patch Updates Automated or manual application of security updates at set intervals. |
Microsoft provides regular automated and manual patching according to 365 policies. | |
On-site Consulting/Training Availability of certified trainers or consultants for staff enablement. |
On-site and remote consulting/training available via Microsoft or partners. | |
Migration Assistance Support for securely migrating existing documents from legacy systems. |
Migration assistance available through FastTrack, Microsoft Consulting, and partners. | |
Dedicated Account Manager Direct vendor contact for escalations or account-specific issues. |
Assigned account managers provided for enterprise customers. | |
Comprehensive User Documentation Detailed manuals and help resources for users and administrators. |
Microsoft provides extensive user and admin documentation. | |
Multi-channel Communication Support via multiple channels (phone, chat, email, online portal). |
Multi-channel support: phone, chat, email, support portal. |
Automated Backups Scheduled backups to geographically separate locations. |
Automated backups provided to multiple Azure regions for business continuity. | |
Backup Frequency How often the system creates backups of stored data. |
No information available | |
Instant Failover Capabilities Automatic system failover to standby resources during failure. |
Failover and HA capabilities are built-in for enterprise subscriptions. | |
Periodic DR Drills Scheduled disaster recovery tests to ensure plan effectiveness. |
Microsoft regularly conducts and documents DR drills. | |
Ransomware Protection Features Capabilities to detect, prevent, and recover from ransomware attacks. |
Advanced ransomware detection, recovery, and backup features are built-in. | |
Immutable Backup Storage Backups that cannot be altered or deleted within retention period. |
Immutable backup storage is available to protect against tampering or ransomware. | |
Geographically Distributed DR Sites Uses multiple offsite locations for disaster recovery. |
Azure/Microsoft 365 services are geographically distributed for DR. | |
Continuous Automated Health Checks System monitors itself for immediate detection of faults or outages. |
Automated health checks and monitoring are enabled across Microsoft cloud services. |
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