Automates onboarding, CDD, EDD, ID verification, ongoing KYC, regulatory reporting, and AML screening for insurance providers. Supports global and domestic insurance compliance frameworks.
Solutions that monitor transactions, identify suspicious activities, and ensure compliance with anti-money laundering and fraud prevention regulations.
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Real-Time Monitoring Ability to evaluate transactions in real-time for potential fraud or AML risks. |
Fenergo automates onboarding, CDD, and AML screening, suggesting real-time transaction monitoring for fraud and AML risks. | |
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Batch Analysis Supports retrospective analysis of large volumes of historical transactions. |
Supports retrospective analysis such as ongoing KYC and regulatory reporting; aligns with batch analysis ability. | |
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Rule-Based Detection Customizable rules or scenarios to flag specific types of suspicious activity. |
Automated risk rules and screening indicate customizable, rule-based detection for suspicious activity. | |
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Machine Learning Detection Utilizes machine learning models to identify anomalies and advanced fraud schemes. |
No information available | |
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Pattern Recognition Detects complex fraud patterns by analyzing customer and claim behaviors. |
No information available | |
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Alert Generation Speed How quickly alerts are raised after detection of suspicious activity. |
No information available | |
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False Positive Rate Percentage of flagged alerts that turn out to be non-fraudulent. |
No information available | |
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Threshold Adjustment Allows dynamic setting of thresholds for alert generation. |
Fenergo allows configuration of risk rules and thresholds as seen in EDD, suggesting threshold adjustment. | |
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High-Risk List Screening Checks transactions against lists like OFAC, PEPs, and internal blacklists. |
Product does AML screening, including OFAC checks, confirming high-risk list screening capabilities. | |
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Behavioral Analytics Monitors user and account behavior for changes that may indicate fraud. |
Performs KYC/CDD and ongoing customer monitoring, indicating behavioral analytics for risk changes. | |
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Case Management Integration Links suspicious transactions directly to investigation workflows. |
Integrates with workflows for onboarding/Cases, implying case management integration for flagged alerts. | |
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Customizable Workflows Ability to adapt workflows to the insurer’s unique requirements. |
Customizable onboarding, KYC/EDD and workflow automation for insurance provider customization. | |
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Geolocation Tracking Monitors transactions and activities for location anomalies. |
No information available | |
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API Access Availability of API endpoints for event/transaction data input and results output. |
API documentation available; open API/endpoint access supported for integration. | |
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Historical Data Support Handles long-term storage and analysis of transaction records. |
Supports ongoing KYC and data archiving, indicating historical data support. |
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Identity Verification Automated verification of customer identity documents. |
Automates ID verification as part of CDD/KYC onboarding. | |
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Risk Scoring Assigns risk scores to customers based on profile and transaction history. |
Assigns risk scores as part of onboarding, CDD and ongoing monitoring. | |
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Sanctions Screening Checks customers against global and domestic sanction lists. |
Performs sanctions screening as part of AML compliance. | |
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Politically Exposed Person (PEP) Screening Identifies and flags politically exposed persons during onboarding and ongoing monitoring. |
Checks for PEPs as per insurance-onboarding requirements. | |
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Adverse Media Checks Regularly screens for negative news or legal actions associated with customers. |
Conducts adverse media checks, explicitly highlighted in product resources. | |
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Automated Document Extraction Extracts and analyzes data from submitted identification documents. |
Extracts/analyzes data from ID documents as part of automated onboarding/KYC flows. | |
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Ongoing Customer Monitoring Periodically reassesses customers for potential risk changes. |
Performs ongoing KYC monitoring/periodic reviews of customers for potential risk changes. | |
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Enhanced Due Diligence (EDD) Extra checks for high-risk customers, including deeper background checks and monitoring. |
Performs EDD for high-risk customers; cited in official solution description. | |
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Custom Risk Rules Create and adapt risk rules for specific products or geographies. |
Can create/adapt risk rules for jurisdiction and regulatory requirements. | |
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Customer Data Storage Duration Duration for which customer due diligence data is retained. |
No information available | |
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ID Verification Time Average time required to verify customer identity. |
No information available | |
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Blacklist Integration Supports custom and industry blacklists for screening. |
Custom/industry blacklist support is referenced for AML screening. | |
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Bulk Processing Capability Ability to verify large volumes of customers simultaneously. |
Supports large-scale onboarding for big insurers (bulk processing). | |
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Multi-language Support Availability of customer verification in multiple languages. |
No information available | |
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Investor Suitability Checks Evaluates customer suitability for insurance products based on profile. |
No information available |
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Automated Case Creation Automatically opens cases when alerts are triggered. |
Automatically opens investigation cases for compliance alerts. | |
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Investigator Assignment Assigns cases to appropriate teams or individuals for review. |
Case management allows assignment and workflow for investigations. | |
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Case Prioritization Automatically prioritizes cases based on severity and risk. |
Autosorts/prioritizes cases for investigators based on risk/severity. | |
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Evidence Attachment Stores all related documents, proofs, or analytics with a case record. |
Stores evidence and analytics as part of its centralized case file. | |
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Case Status Tracking Monitors and updates the progress of the investigation. |
Tracks case progress and investigation status in audit management features. | |
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Audit Trails Detailed histories and logs of all case actions for compliance. |
Maintains audit trails for compliance and investigations. | |
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Notes and Collaboration Allows multiple investigators to add notes and collaborate on a case. |
Supports investigator notes and multi-user case collaboration. | |
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Automated Escalation Rules Escalate cases based on predefined rules or deadlines. |
No information available | |
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Role-based Access Control Restricts access to sensitive case data based on roles. |
Implements role-based access for sensitive investigation/case records. | |
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Case Resolution Time Average time to resolve an investigation case. |
No information available | |
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Case Reassignment Ability to transfer cases between investigators or teams. |
Case management allows reassignment of investigators. | |
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Case Linking Links related cases for context in wider investigations. |
No information available | |
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Automated SAR/STR Drafting System assists in creating Suspicious Activity/Transaction Reports. |
No information available | |
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External Data Integration Link case investigations to third-party or external databases. |
Links with external data for onboarding and ongoing monitoring workflows. | |
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Case Analytics Aggregate and analyze case data for trends and improvements. |
Enables analytics and reporting on case volumes, trends, and improvements. |
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Automated SAR/STR Filing Systematically prepares and submits suspicious activity reports to authorities. |
Automates regulatory filings such as suspicious activity reports (SARs). | |
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Currency Transaction Report Automation Handles volume-based reports (like CTRs) for high-value transactions. |
Supports automated reporting of high-value (CTRs) and other compliance reports. | |
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Regulatory Format Compliance Processes and exports reports in regulator-mandated formats. |
Exports reports in regulator-ready formats (country/jurisdiction support). | |
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Regulation Library Maintains up-to-date regulatory requirements. |
Maintains up-to-date regulatory frameworks for insurance globally. | |
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Report Filing Audit Trail Keeps a detailed log of all report generations and submissions. |
Keeps auditable logs of report generation, submission, and compliance events. | |
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Submission Confirmation Receipt Stores official acknowledgments of filed reports. |
No information available | |
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Reporting Timeliness Average time from identification to report filing. |
No information available | |
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Automated Data Validation Checks completeness and accuracy of reports prior to submission. |
Performs automatic data completeness/accuracy checks pre-submission. | |
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Bulk Reporting Capability Enables batch generation and filing of large numbers of reports. |
Batch and bulk regulatory reports supported. | |
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Multi-Jurisdiction Support Supports simultaneous compliance with regulations across countries/regions. |
Supports compliance with multiple country regulations for global insurers. | |
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Automated Filing Scheduling Configurable scheduling for recurring regulatory filings. |
No information available | |
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Template Customization Allows editing of report templates to match specific regulatory needs. |
Can customize report templates to match country/insurer needs. | |
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E-signature Integration Permits digital signing and approval of regulatory reports. |
No information available | |
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Alert-to-Reporting Automation Directly escalates flagged alerts to the regulatory reporting workflow. |
Direct escalation from flagged alert to regulatory reporting supported. | |
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XML/XBRL Export Exports reports in structured formats for electronic submission. |
Exports data/reports in standard XML (electronic) formats. |
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Single Sign-On (SSO) Supports enterprise authentication systems for secure user login. |
No information available | |
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Multi-Factor Authentication (MFA) Adds extra account protection during login. |
Supports strong authentication controls, including multi-factor. | |
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Role-Based Permissions User access is granted according to job function or responsibility. |
User access controlled via roles and responsibilities. | |
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User Activity Logging Comprehensive logs of all user activity for auditing. |
Tracks and logs all user actions; audit functionality is highlighted. | |
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Inactive User Timeout System automatically logs out inactive users. |
No information available | |
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Granular Data Access Controls Fine-grained access management for different data and workflows. |
No information available | |
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Password Policy Enforcement Ability to enforce password expiry and complexity requirements. |
Enforces password policy—for financial/insurance compliance. | |
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Encryption of Data at Rest Ensures all stored data is encrypted. |
Data encryption at rest referenced in product security white papers. | |
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Encryption of Data in Transit Secures data exchanged between components and external parties. |
Encrypts all connections and data in transit; typical for regulatory compliance. | |
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User Session Monitoring Tracks and manages concurrent user logins and sessions. |
No information available | |
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Access Revocation Speed Average time to revoke user access upon termination or suspicion. |
. | No information available |
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Privileged Access Monitoring Monitors usage of elevated privileges or admin accounts. |
Privileged/admin activity monitoring included for compliance. | |
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Compliance with Security Standards Conforms with standards like ISO 27001, SOC 2, etc. |
Product claims adherence with global security and privacy standards (e.g., ISO 27001). | |
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Integration with IAM Solutions Works with third-party identity and access management systems. |
Integrates with IAM/SSO solutions for secure enterprise identity management. | |
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Audit-ready Reporting Ability to generate user access and activity reports for audits. |
Generates audit-ready reports and logs for compliance. |
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Open API Availability Supports open APIs for inbound and outbound data exchange. |
Offers Open API for integration and data exchange. | |
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Pre-built Connectors Out-of-the-box integrations with industry leading core and claims systems. |
Has pre-built connectors for core insurance platforms. | |
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Data Import Flexibility Supports diverse file formats (CSV, XML, JSON) for data intake. |
Accepts diverse data formats (CSV/XML/JSON) for onboarding/process automation. | |
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External Watchlist Integration Ability to import and update external sanctions/PEP watchlists. |
Connects with external watchlists, cited as available in compliance features. | |
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Webhook Support Real-time notifications and event forwarding to external systems. |
Webhook/event notifications available for partner system integration. | |
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Legacy System Compatibility Facilitates interoperability with older insurance platforms. |
Specializes in integrating with legacy/mainframe platforms in insurance. | |
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Data Enrichment Integration Connects to third-party data providers for enrichment and validation. |
Data validation/enrichment integrations with external providers supported. | |
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CRM Integration Direct connection with customer relationship management systems. |
Integrates with customer relationship management (CRM) systems. | |
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Core Insurance System Integration Time Average time to integrate with main insurance platforms. |
No information available | |
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Custom Mapping Tools Tools for mapping data fields and records to internal schemas. |
Data mapping/field configuration tools available for adapting to legacy systems. | |
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Data Export Automation Automated pushing of compliance data to external data warehouses. |
Automates compliance data export to data warehouses/repositories. | |
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Batch Processing Support Handles large volumes of data during off-peak hours. |
Performs data or case batch processing, especially on onboarding or reporting. | |
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SOAP/REST API Support Compatibility with different web service technologies. |
Operates with RESTful and SOAP API support for insurance IT environments. | |
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Real-time Data Sync Instant synchronization with integrated systems. |
Enables real-time data sync between platforms as part of onboarding/workflows. | |
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Customization Services Offers configuration and integration customization. |
Offers solution/integration customization for insurers with unique requirements. |
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Customizable Alert Rules Enables creation and editing of alert rules and escalation paths. |
User-configurable alert rules and escalation criteria are core features. | |
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Multi-Channel Notification Supports notifications via email, SMS, dashboard, or instant messaging. |
Multi-channel (email, dashboard, possible SMS/integration) notification is referenced. | |
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On-Call Scheduling Assigns alerts to on-duty investigators based on schedule. |
Supports assignment of alerts to specific investigators or teams based on schedule/workflow. | |
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Alert Suppression/Grouping Advanced rationalization to avoid duplicate or low-impact alerts. |
Offers alert suppression/grouping to reduce false positives and alert storms. | |
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Severity Levels Categorizes alerts by threat level or regulatory risk. |
Supports categorizing alerts by severity (threat/risk level). | |
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Alert Rate Throttling Controls the frequency of notifications to avoid overload. |
No information available | |
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Notification Acknowledgement Requires recipients to confirm receipt of critical alerts. |
No information available | |
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Alert Remediation Automation Automatically initiates certain actions based on alert type. |
Automates alert remediation for certain predefined events/scenarios. | |
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Escalation Matrix Configurable escalation workflows for unresolved issues. |
Escalation workflows configurable for issue management. | |
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Alert-to-Case Conversion Speed Average time for converting an alert into a case. |
No information available | |
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Alert Retention Policy How long alerts are stored for review and audit. |
No information available | |
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Visual Alert Dashboard Centralized, real-time alert and incident dashboard. |
Centralized alert dashboard is featured in platform screenshots. | |
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Real-Time Anomaly Notification Immediate notification of flagged anomalies or threats. |
Provides real-time notification of flagged anomalies and alerts. | |
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Bulk Alert Management Handles large incident volumes efficiently. |
Handles high-volume/bulk alert scenarios as required for large insurers. | |
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Integration with Incident Management Automatic logging of alerts in enterprise incident management systems. |
Integrates with incident management systems for large enterprise insurers. |
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Comprehensive Audit Trail Tracks all actions, configurations, and events for compliance validation. |
Tracks all actions/events for audit and compliance validation. | |
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Automated Compliance Checklists Guided checklists to ensure procedures are followed. |
No information available | |
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Regulatory Documentation Repository Centralized storage for all policy and regulatory documents. |
Provides central repository for regulatory documentation and policies. | |
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Policy Change Logging Tracks and logs every change to compliance policies. |
Tracks/logs all policy changes for compliance management. | |
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Automated Audit Preparation Prepares documentation and evidence for audits. |
Supports automated audit preparation via reporting and evidence tracking. | |
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Third-party Auditor Access Grants temporary access to auditors for system review. |
Product specifically notes auditor access controls for external parties. | |
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Gap Analysis Tools Identifies areas of non-compliance or risk. |
No information available | |
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Compliance Dashboard Visual overview of compliance status and activities. |
Compliance dashboard for visualizing and reporting on compliance status. | |
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Audit-ready Data Export Exports required audit data on demand. |
Exports all required audit data on demand. | |
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Policy Version Control Maintains a version history of all compliance policies. |
Tracks/controls all policy versions for compliance documentation. | |
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Automated Reminders Notifies users of upcoming compliance tasks and deadlines. |
Automated task/deadline reminders for compliance teams. | |
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Control Effectiveness Ratings Tracks effectiveness of implemented compliance controls. |
No information available | |
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Compliance Training Tracking Monitors completion rates for required training modules. |
No information available | |
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Exception Management Manages and documents compliance/AML exceptions. |
Manages/monitors exceptions to compliance and AML policies. | |
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Audit Trail Data Retention Duration for which audit trail data is kept. |
No information available |
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Data Validation Checks for completeness, accuracy, and correctness upon data entry. |
Performs data validation checks throughout onboarding and process steps. | |
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Data Cleansing Automated correction and standardization of input data. |
Automates data cleansing and standardization during onboarding/compliance processes. | |
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Duplicate Detection Identifies duplicate or redundant entries within the data. |
Identifies and manages duplicate entity/customer records. | |
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Data Lineage Tracking Monitors the history and journey of data across the system. |
No information available | |
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Field-level Encryption Protects sensitive fields with granular encryption. |
Implements field-level encryption for specific personal/sensitive data. | |
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Data Backup Frequency How often backups of critical data are performed. |
No information available | |
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Data Restoration Time Average time to restore data from backup. |
No information available | |
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Data Retention Policy Compliance Conformance to regulatory or organizational data retention requirements. |
Abides by organizational/regulatory data retention policies across jurisdictions. | |
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Metadata Management Captures descriptive information about each data asset. |
No information available | |
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Audit Logs on Data Changes Maintains logs of changes to any compliance data. |
Maintains audit logs/trails on all data changes for regulatory audit purposes. | |
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Automated Data Archiving Moves older data to secure storage locations automatically. |
Performs automated archiving of data as required by compliance. | |
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Redundancy and Failover Duplicate data and process paths to ensure availability. |
Implements redundancy/failover; cited as financial enterprise-grade by vendor. | |
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Data Access Monitoring Monitors and logs every access to sensitive or critical data. |
Monitors and logs access to all sensitive data for compliance controls. | |
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Data Masking Conceals confidential data when displayed or exported. |
Supports data masking to protect sensitive fields in reports/screens. | |
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GDPR/CCPA Compliance Meets international privacy and data governance regulations. |
Claims full compliance with GDPR/CCPA mandates for privacy/data governance. |
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Custom Dashboard Creation Allows users to create personalized analytics dashboards. |
Allows creation of custom dashboards for analytics and compliance tracking. | |
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Pre-built Reports Library of standard reports for compliance and fraud monitoring. |
Standard compliance/fraud monitoring report library is provided. | |
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Ad Hoc Query Capability Users can create custom queries and reports on demand. |
Custom/adhoc queries and reports are supported for compliance investigations. | |
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Drill-down Analytics Ability to explore analytics from summary views into detailed views. |
Dashboards and analytics support drill-down views for investigators. | |
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Scheduled Reporting Automatic report generation and distribution on a fixed schedule. |
Scheduled reporting and distribution is a native feature. | |
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Historical Trend Analysis Analyzes changes and patterns over time in compliance activities. |
Performs historical analysis/trend reporting. | |
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Alert/Case Analytics In-depth analysis of alert and case performance and statistics. |
Analyzes alert/case performance and process statistics. | |
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Export Formats Range of formats (PDF, Excel, CSV, etc.) for exported reports. |
Exports in Excel/CSV/PDF, as referenced in product reporting section. | |
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Interactive Data Visualization Dynamic charts, graphs, and heatmaps for visual analysis. |
Supports interactive charts and visualizations in compliance and KYC dashboards. | |
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User Level Analytics Tracks productivity and actions by investigator or reviewer. |
No information available | |
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Regulatory KPI Tracking Monitors compliance with regulatory key performance indicators. |
Tracks regulatory KPIs (such as SLA and alert closure rates). | |
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Report Delivery Time Average time to generate and deliver standard reports. |
No information available | |
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Live Data Feeds Real-time streaming of analytics and monitoring metrics. |
Supports live feeds for analytics and monitoring in compliance dashboards. | |
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Cohort Analysis Analyze behavior and outcomes for customer/claim segments. |
Enables cohort/segment analysis for customers and alerts. | |
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Self-Service Reporting Non-technical users can access and build their own reports. |
Non-technical users can create reports via drag-drop/custom interface. |
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User Interface Simplicity Easy to use and navigate for all user roles. |
Emphasizes intuitive UI and productivity for compliance teams. | |
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Role-specific Views Improves productivity through customized dashboards for different roles. |
Role-specific dashboards and views are available. | |
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Contextual Help In-app assistance and training resources available. |
Provides contextual, in-app help and guided training. | |
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Onboarding Support Comprehensive training and onboarding for new teams. |
Supports onboarding/training for new insurance users/teams. | |
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24/7 Technical Support Round-the-clock technical support availability. |
No information available | |
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Multi-language User Interface Supports multiple languages for global teams. |
No information available | |
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User Feedback Mechanism Easy submission of user feedback and product suggestions. |
No information available | |
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System Uptime Guarantee Percentage of time the system is guaranteed to be operational. |
No information available | |
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Release Frequency Average time between major product updates. |
No information available | |
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Knowledge Base Access Documentation and FAQs available for self-service help. |
Knowledge base and documentation is available with the product. | |
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Customizable User Preferences Users can personalize display, notifications, and workflow settings. |
Users can configure notification, dashboard, and display preferences. | |
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Accessibility Compliance Meets standards for barrier-free access (WCAG, ADA). |
No information available | |
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Guided Walkthroughs Built-in tutorials and interactive walkthroughs for new features. |
Built-in tutorials and walkthroughs for user onboarding and new features. | |
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Mobile Compatibility Available on mobile or responsive to mobile browsers. |
Product is available via web interface with mobile responsiveness. | |
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Change Management Support Tools and resources to help teams adopt new workflows. |
No information available |
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