Provides enterprise-wide anti-money laundering capabilities, including transaction monitoring, customer due diligence, and case management with AI-driven analytics to enhance detection and investigation.
Solutions for detecting, preventing, and reporting potential money laundering activities and suspicious transactions.
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Automated Identity Verification Checks customer-provided data against government or authoritative databases. |
Nice Actimize AML solution advertises automated identity verification capabilities as part of their CDD/KYC module. | |
Sanctions and Watchlist Screening Screens customers against global and regional sanctions lists in real-time. |
Product documentation lists sanctions and watchlist screening as a core KYC feature. | |
PEP (Politically Exposed Persons) Detection Identifies customers who are considered PEPs and applies enhanced due diligence. |
PEP detection is mentioned in the solution's CDD/KYC capabilities overview. | |
Ongoing Customer Monitoring Continuously monitors for changes in customer risk profile. |
Ongoing monitoring is a promoted feature for Actimize AML with real-time alerts for profile changes. | |
Ultimate Beneficial Owner (UBO) Identification Discovers natural persons responsible for corporate account owners. |
UBO screening and management referenced in the CDD solution supports ultimate beneficial owner identification. | |
Document Verification Validates authenticity of identity documents (e.g., passports, IDs). |
The platform describes document verification as integral to onboarding. | |
Risk Scoring Automation Assigns and updates risk ratings based on data and behavior. |
Risk scoring automation is a highlight of the Actimize Analytics engine. | |
Customer Data Enrichment Pulls public records and third-party data to enhance customer profiles. |
Customer data enrichment via third-party and public record integration is referenced in product marketing. | |
Multi-language OCR Extracts text and data from identification documents in multiple languages. |
No information available | |
Batch Screening Capability Processes multiple customer files simultaneously for efficiency. |
Batch screening is commonly supported for large client bases; Actimize documentation notes high-volume screening capabilities. |
Real-Time Transaction Monitoring Flags suspicious transactions instantly as they occur. |
Real-time transaction monitoring is repeatedly referenced across official solution pages. | |
Customizable Rule Engine Allows creation and tuning of detection rules per regulatory and organizational requirements. |
Customizable rule engine for alerting and detection is a key selling point. | |
Automated Suspicious Activity Alerts Automatically generates alerts on suspicious behavior or rule breaches. |
Automated alerting for suspicious activity is included in both product marketing and technical datasheets. | |
Behavioral Pattern Recognition Uses AI/machine learning to identify patterns linked to money laundering. |
Behavioral pattern recognition leveraging AI/ML is promoted as a differentiator by Actimize. | |
Peer Group Analysis Compares customer transactions to peer group norms. |
Peer group analysis and benchmarking are called out as advanced analytics functions. | |
Anomaly Detection Capability Identifies deviations from typical transaction behavior. |
Actimize uses AI/ML to detect anomalies in transaction monitoring. | |
Volume of Transactions Monitored per Second Maximum number of transactions the system can process for monitoring in real time. |
No information available | |
Cash Transaction Detection Specifically flags large or structured cash transactions. |
The platform flags large/structured cash transactions—explicitly indicated in product documentation. | |
Third-Party Transaction Monitoring Monitors transactions where third parties are involved for trade-based money laundering. |
Third-party and trade-based transaction monitoring is a documented capability for financial crime prevention. | |
Cross-Border Transaction Analysis Automatically monitors transactions that cross national borders. |
Actimize supports cross-border transaction analysis for global financial institutions as noted in the solution sheet. | |
Transaction Memo Analysis Reviews free-text memos for trigger words or suspicious context. |
No information available |
Alert Management Dashboard Centralizes and prioritizes alerts for compliance teams. |
Centralized alert and case management dashboard is described in their functional overview. | |
Automated Case Assignment Routes alerts or cases to appropriate team members based on criteria. |
Automated case routing and assignment is supported within Actimize's case management component. | |
Investigation Workflow Automation Guides investigators through standardized investigation steps. |
Investigation workflow standardization and automation detailed in case management marketing collateral. | |
Case Linking Links related cases or alerts for consolidated investigation. |
Case linking capabilities referenced for major alerts and investigations. | |
Case Notes & Document Attachment Allows adding text notes and uploading supporting files for cases. |
Case notes and document upload/attachment functionality is described in platform documentation. | |
Investigation Time Metrics Tracks and reports time spent investigating each case. |
Investigation time metrics and productivity analytics included as reporting features. | |
Automatic Case Closure Closes cases automatically based on resolution rules. |
Automatic case closure options noted in workflow automation. | |
Collaboration Tools Supports teamwork via comments, tagging, and shared access within cases. |
Collaboration tools like comments, tagging and shared access called out in the case management description. | |
Audit Log for Case Actions Tracks all actions taken on a case for compliance purposes. |
Audit log for case actions available for compliance tracking. | |
Number of Concurrent Cases Supported Capacity for simultaneous active cases. |
No information available |
Automated SAR/STR Filing Automatically generates and submits Suspicious Activity/Transaction Reports to authorities. |
Automated SAR/STR filing with regulatory connections is promoted as a key offering. | |
Custom Report Builder Enables tailored reports to meet specific jurisdictional standards. |
The solution includes custom report builder functionality, per technical datasheets. | |
Pre-built Regulatory Templates Provides ready-made templates for common global filings. |
Pre-built regulatory templates for global jurisdictions included, as described on product pages. | |
Audit Trail of Reports Maintains a complete log of who created, edited, and submitted reports. |
Full audit trail of regulatory reports featured for compliance purposes. | |
Submission Acknowledgement and Validation Confirms receipt and compliance from regulatory bodies. |
Submission acknowledgement and electronic validation with regulator connections, per solution description. | |
Bulk Report Submission Supports batch sending of multiple regulatory reports at once. |
Bulk report filing is supported for high-volume financial institutions, as described on the website. | |
Automated Deadline Reminders Reminds users before regulatory submission deadlines. |
No information available | |
E-filing Integration Direct integration with regulators’ electronic portals. |
Direct e-filing integrations and regulator-specific submission standards are described in vendor documentation. | |
Submission Speed Average time taken to submit a report electronically. |
No information available | |
Multi-jurisdictional Support Handles filings to multiple regulatory authorities across countries. |
Multi-jurisdictional and multinational bank support is referenced as core functionality. |
Real-time Sanctions List Updates Automatically updates internal lists with global latest sanctions. |
Automated real-time sanctions list update functionality included under sanctions screening. | |
List Management Tools Customize, append, or prioritize lists as per institutional requirements. |
List customization and management is a listed feature for institution-specific requirements. | |
Fuzzy Matching Algorithms Detects potential matches despite name spelling variations. |
Fuzzy matching and name variation tolerance promoted as part of advanced screening. | |
Hit Escalation and Resolution Workflow Built-in process to manage hits from screening results. |
Hit escalation and resolution workflows documented as standard process automation. | |
False Positive Reduction Minimizes unnecessary investigation workload. |
False positive reduction through machine learning tuning is an explicit feature claim. | |
Batch Screening Capabilities Processes large volumes of entities in one job. |
Batch screening documented as supported under sanctions screening features. | |
List Source Auditability Keeps records of list versions and update dates. |
No information available | |
Watchlist Screening API API for real-time screening in external systems. |
API-based real-time watchlist screening mentioned as a solution capability. | |
Screening Throughput Maximum entities screened per minute. |
No information available | |
Automated List Synchronization Ensures all systems refer to the same up-to-date listings automatically. |
Automated synchronization for internal lists is described in technical specs. |
Risk Dashboard Visualized risk metrics, heatmaps, and summaries for management. |
Comprehensive risk dashboards with heatmaps and summaries shown in product documentation and demos. | |
Customer and Transaction Risk Scoring Calculates risk scores based on multifactor models. |
Mature customer and transaction risk scoring available (AI-based), noted throughout marketing and whitepapers. | |
Institutional Exposure Reports Breaks down risk by business lines, products, geographies. |
Exposure reports for institutions/lines of business available as standard analytics. | |
Automated Model Validation Continuously tests and validates risk scoring models. |
Automated model validation of risk scoring models referenced in analytics documentation. | |
Scenario/Sensitivity Analysis Assesses how risk metrics change with hypothetical rule changes. |
Scenario and sensitivity analysis for KPIs offered as an analytics/reporting feature. | |
Regulatory Reporting Metrics Key performance indicators aligned to regulatory requirements. |
Regulatory reporting KPIs and metrics are available, as noted in compliance reporting modules. | |
Historical Data Retention Maintains historical records for trend and pattern analysis. |
Historical data retention for audit and analytics purposes is standard for Actimize. | |
Predictive Analytics Uses ML/AI to predict future financial crime risks. |
Predictive analytics (using ML/AI) for risk and crime trends advertised as a key offering. | |
Custom Analytics Module User-defined analytics and dashboards. |
Custom analytics and dashboarding module is indicated for advanced compliance teams. | |
Number of Analytics Reports Supported Maximum parallel analytics reports generated. |
No information available |
Core Banking Platform Integration Connects with main system of record to extract customer and transaction data. |
Core banking platform integration described as a typical implementation point. | |
Open API Support Allows integration into in-house and third-party systems. |
Open API support advertised for integration with internal and third-party systems. | |
Batch Data Import/Export Supports file-based transfer of large data sets. |
Batch data import/export for large datasets indicated in integration documentation. | |
Real-Time Data Sync Synchronizes AML-relevant data across systems without manual intervention. |
Real-time data synchronization available for connected systems (cloud or on-premise). | |
Third-Party Data Provider Integration Incorporates data from external identity, sanctions, or KYC sources. |
Third-party data provider integration described in partnership and configuration materials. | |
Cloud Services Compatibility Deployable on or integrated with major cloud service providers. |
Cloud deployment and compatibility promoted for Actimize AML. | |
Custom Integration Toolkits SDKs or low-code configurations for bespoke integrations. |
No information available | |
Number of Supported Integrations Maximum number of direct system integrations supported. |
No information available | |
Webhooks Support Ability to automatically notify external systems of events. |
Webhooks support is available for real-time event notification to external systems. | |
ETL (Extract, Transform, Load) Capabilities Handles data normalization and enrichment when importing/exporting data. |
ETL (extract, transform, load) data capabilities referenced in data management guides. |
Comprehensive Audit Logs Captures all system and user actions for audit purposes. |
Comprehensive audit logging is part of standard compliance support. | |
Role-based Access Controls Restricts user access by role and responsibility. |
Role-based access controls detailed in the security and compliance documentation. | |
Data Retention Policies Automates retention and purging of data in line with legal requirements. |
Automated and policy-driven data retention supported in compliance tools. | |
Compliance Policy Documentation Stores and tracks changes to internal compliance policies. |
Compliance policy document management and versioning available in the governance module. | |
Automated Quality Assurance Checks Periodically reviews and reports on compliance adherence and anomalies. |
Automated quality assurance checks described in compliance workflows. | |
Process Audit Trail Completeness Degree to which all AML processes are logged and reviewable. |
Processes are audited for completeness, fulfilling this requirement. | |
Regulatory Change Management Support Monitors and implements required changes following regulation updates. |
Regulatory change management and policy update tracking is supported. | |
User Activity Tracking Logs and monitors all user and admin activities. |
User and admin activity tracking included under security/audit. | |
No. of Years Audit Logs Retained Length of time system can retain audit logs. |
No information available | |
Automated Compliance Alerts Notifies compliance team about procedural breaches. |
Compliance alerting for policy/process breaches described in alert management module. |
End-to-End Encryption All data in transit and at rest is encrypted. |
End-to-end encryption is standard for financial compliance vendors; confirmed in security overview. | |
GDPR & Data Privacy Compliance Supports compliance with global privacy regulations. |
GDPR and global data privacy compliance is called out for European/US banking clients. | |
Multi-Factor Authentication Requires multiple forms of authentication for user access. |
Multi-factor authentication is included in the platform's security model. | |
Role-Based Access Restrictions Limits data and feature access to authorized users only. |
Role-based access restrictions standard as per security policy documentation. | |
Sensitive Data Masking Redacts or masks sensitive fields in the user interface. |
No information available | |
Regular Penetration Testing System is tested periodically for vulnerabilities. |
Regular penetration testing is performed and referenced in audit/security summaries. | |
Audit-Ready Security Certifications Holds certifications such as ISO 27001, SOC 2. |
Holds certifications like ISO 27001 and SOC 2—listed on security & trust page. | |
Incident Response Workflow Defines and automates incident notification and escalation procedures. |
Incident response workflows are documented and automated by the solution. | |
Maximum Concurrent Users Supported Securely Number of users the system can support concurrently with no performance/security degradation. |
No information available | |
Data Breach Notification Automation Automatic alerts to compliance and security teams in case of breach. |
Automated data breach notification workflows are built-in, per security documentation. |
Intuitive User Interface Well-organized, user-friendly dashboards and navigation. |
Intuitive user interface with configurable dashboards referenced throughout the product marketing. | |
Role-specific Views Customizes data and workflows for different roles (investigator, manager, admin). |
Role-specific views for different compliance/user personas documented for operational efficiency. | |
Configurable Workflow Automation Allows operators to automate repetitive processes. |
Configurable workflow automation featured in case and alert management. | |
Multilingual Support System available in multiple user languages. |
Multilingual support included for global clients (interface and alerts). | |
Custom Alerts and Notifications Users can set personalized notification rules. |
Custom alert/notification rules can be configured in the platform. | |
Mobile Device Accessibility Accessible from tablets and smartphones. |
No information available | |
User Training and Tutorials Offers onboarding and contextual help to new users. |
User onboarding and in-product tutorials available for faster ramp-up. | |
Number of Customizable Fields Number of fields users can customize per workflow. |
No information available | |
Bulk Operations Support Ability to perform actions (e.g. closing alerts) on many cases/records at once. |
Bulk operations (e.g. bulk case closure) available in the interface as shown in docs and demos. | |
System Uptime Guarantee Guaranteed service availability percentage. |
undefined High uptime targets (99.9%+) noted in service level commitments. |
Systems for screening clients against watchlists, monitoring transactions for suspicious activity, and maintaining regulatory compliance documentation.
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Identity Document Verification Ability to verify government-issued identity documents (passports, national IDs, etc.) electronically. |
ACTIMIZE AML advertises end-to-end customer onboarding and due diligence, which includes ID verification among core capabilities. | |
Facial Recognition/Matching Matches client-provided photos with ID documents using facial recognition technology. |
Facial recognition features are included for advanced digital onboarding and eKYC, referenced in product whitepapers. | |
Sanction List Screening Checks clients against global and local sanction, PEP, and watchlists. |
Sanction and PEP list screening is explicitly a key AML Actimize offering. | |
Adverse Media Screening Searches for negative news related to clients using media and public data sources. |
Adverse media screening is mentioned in product and CDD solution datasheets. | |
Ongoing Customer Monitoring Continuously screens existing clients for changes in status or newly published risks. |
Ongoing monitoring for customer risk, transactions, and status changes is a core AML feature. | |
Risk Scoring Engine Assigns dynamic risk scores to clients based on risk factors and behaviors. |
Actimize employs a risk scoring engine powered by analytics and AI as part of its CDD and ongoing monitoring. | |
Regulatory Jurisdiction Coverage Number of countries or jurisdictions supported for compliance checks. |
No information available | |
Language Support Number of languages supported for global client onboarding and screening. |
No information available | |
Enhanced Due Diligence Handling Supports additional data collection and review for high risk clients. |
Enhanced due diligence for high-risk clients is listed as a feature in the AML solution suite. | |
Batch Processing Capability Ability to process multiple client screenings at once. |
No information available | |
Customizable Screening Criteria Allows modification of threshold and parameters for screening rules. |
Screening criteria can be customized per institution policy and risk appetite; feature is configurable and documented. |
Real-Time Transaction Monitoring Automatically scans transactions for suspicious patterns as they occur. |
Real-time transaction monitoring is a foundation of the system and widely advertised. | |
Behavioral Pattern Detection Uses profiling and analytics to detect unusual or unexpected patterns. |
Behavioral pattern/anomaly detection employs machine learning for ongoing analysis. | |
Rule-Based Alert System Configurable rules trigger alerts for pre-defined risk scenarios. |
Rule-based alerting is a configurable component in the alert workflow. | |
Machine Learning/AI Analytics Employs AI models to detect previously unknown or emerging risks. |
Machine learning/AI analytics are a core differentiator of Actimize’s AML. | |
Alert Prioritization Ranks alerts based on severity and risk relevance for efficient case handling. |
Alert prioritization is built into case and alert management tools. | |
False Positive Management System features to reduce unnecessary alerts and streamline review. |
False positive management tools, including tuning and AI-based reduction, are advertised as a major value add. | |
Volume Handling Capacity Maximum number of transactions monitored per second. |
No information available | |
Integration with Trade/Order Systems Direct connection to brokerage trade/order platforms for seamless monitoring. |
Integration with brokerage, core banking, and trade/order platforms is supported and documented. | |
Peer Group Analysis Compares client behavior against similar client group averages. |
Peer group/segment analysis is referenced as part of risk scoring and anomaly detection modules. | |
Historical Data Analysis Supports backtesting and review of historical transactions for compliance audits. |
Historical data analytics for backtesting and audit is a specific documented function. | |
Automated Case Escalation Automatically escalates suspicious cases for compliance officer review. |
Cases can be automatically escalated based on event severity/criteria. |
Integrated Global Lists Supports all major regulatory and financial watchlists (OFAC, EU, UN, etc.). |
All major regulatory lists supported as part of sanctions screening (OFAC, EU, UN, etc.). | |
Custom List Support Allows firms to upload and manage their own internal or regional watchlists. |
Institutions can create/import their own watchlists. | |
Automated List Updates Regularly and automatically fetches the latest list changes. |
Automated updates for sanctions/lists are managed as part of service. | |
Version Control Tracks list changes and maintains history for audit purposes. |
List management tools include version control features for audit purposes. | |
List Capacity Maximum number of entries supported per watchlist. |
No information available | |
Fuzzy Matching Algorithms Detects similar names or entities with variable spellings. |
Fuzzy and phonetic matching capabilities are included for list screening. | |
Alias Handling Supports multiple aliases/names for the same person or entity. |
Supports aliases and alternate spellings as part of entity profile. | |
Bulk List Import/Export Allows batch file management for lists. |
Watchlist and customer data can be batch imported/exported. | |
Automated Screening Scheduling Configurable schedules for periodic screening runs. |
Periodic/automated screening jobs can be scheduled flexibly. | |
Geo-Restriction Handling Manages restricted or high-risk regions and jurisdictions. |
Geo-restriction handling is standard for sanctions and risk compliance. |
Integrated Case File Creation Automatically creates case files upon detection of alerts or suspicious activities. |
Case management automatically initiates files for suspicious activity. | |
Investigation Workflow Engine Guided process for analysts through investigation, review, and resolution steps. |
Investigation workflow and guided case resolution is prominently featured and configurable. | |
Audit Trail Logging Maintains detailed logs of all actions taken on a case for compliance. |
Complete audit trail logging of case and transaction actions. | |
Automated Regulatory Filing Generates and submits regulatory reports (e.g., SAR/STR) in the required formats. |
Automated regulatory (SAR/CTR/STR) report generation and e-filing is documented. | |
Role-Based Access Control Restricts and manages access to cases based on user roles or responsibilities. |
Role-based access control is a configuration and security staple. | |
Escalation and Reassignment Supports multi-level escalation and assignment of cases. |
Multi-level escalation, handoff, and tracking for cases are standard features. | |
Case Review SLAs Tracks and enforces service-level agreements for case review duration. |
SLA tracking for case review is available via workflow management settings. | |
Document Storage Capacity Maximum storage allocated per case for supporting documents. |
No information available | |
Automated Case Notification Notifies relevant users upon updates, assignment, or need for action. |
Case notification/alerts sent automatically as per workflows. | |
Case Linking and Relationship Mapping Connects related cases or associates individuals/entities across cases. |
Related cases/entities are linked with network/relationship mapping features. |
Pre-Built Regulatory Report Templates Includes standard report formats required by regulators (e.g., SAR, CTR, STR, KYC logs). |
Pre-built regulatory templates (including SAR, CTR, STR, KYC) are included in regulatory reporting. | |
Custom Report Builder Enables users to design bespoke compliance reports. |
Custom report builder and export capability present for user-defined reports. | |
Automated Scheduled Reporting Systematically delivers compliance reports at defined intervals. |
Reporting can be automated/scheduled at a user-defined frequency. | |
Regulatory Data Retention Period Number of years for which compliance data is retained. |
No information available | |
E-Filing Integration Supports direct submissions via regulatory authority electronic channels. |
E-filing integration for direct SAR/CTR regulatory electronic submission is available. | |
Multi-Jurisdictional Compliance Built-in features for different global regulatory regimes. |
Multiple jurisdictional compliance is supported for global FIs as a headline feature. | |
Audit Readiness Toolkit Compilation of tools and logs enabling rapid response to audits. |
Reports, logs, and audit tools provided to support external/internal audits. | |
Data Anonymization/Redaction Ability to redact or anonymize sensitive customer information in reports. |
Sensitive data can be redacted/anonymized in reports and dashboards per documentation. | |
Custom Regulatory Mapping Supports mapping of new or changing regulatory requirements. |
Custom regulatory mapping support is highlighted as a differentiator for changing compliance needs. | |
Compliance Attestation Support Module for documentation and certification of compliance by officers. |
Attestation and certification modules are available for compliance functions. |
API Access and Documentation Provides detailed APIs for integration with proprietary or third-party systems. |
Comprehensive API/documentation for integration is available. | |
Batch Data Import/Export Handles large data sets for bulk upload or download operations. |
Bulk data operations/import/export are supported for onboarding, case management, and list management. | |
Real-Time Data Feeds Supports consumption/production of streaming financial or compliance data. |
Real-time data feed support for trades/transactions is standard. | |
Third-Party Data Provider Integration Easy integration with external KYC/AML data sources, credit bureaus, etc. |
Pre-built connectors for KYC/AML/credit bureau data are featured in the integration section. | |
Compatibility with Core Banking Systems Designed for easy adoption by common brokerage and core financial platforms. |
API and deployment guides reference connections to core banking and brokerage systems. | |
Customizable Webhooks Triggers actions in other systems upon specific compliance events. |
Webhooks or event-triggered actions available for advanced integrations. | |
SSO and Identity Provider Support Integrates with identity management and SSO for organizational identity control. |
Integration with SSO and identity providers via SAML/OAuth is supported. | |
Plugin/Extension Support Can be extended with add-ons for specific compliance needs. |
No information available | |
Connector Library Size Number of pre-built connectors to standard systems/platforms. |
No information available | |
Legacy System Support Compatible with non-modern or legacy brokerage infrastructures. |
Legacy integration modules and APIs are available to support older brokerage systems. |
Customizable Dashboards Personalized views for compliance officers, executives, or investigators. |
Customizable dashboards for various user roles are available in the UI. | |
Mobile Accessibility Access to key features via mobile apps or responsive web interfaces. |
Mobile and responsive UI access is part of the platform offering. | |
User Workflow Automation Guided flows minimizing manual inputs in common compliance activities. |
Workflow automation features reduce manual input in compliance processes. | |
Search and Filtering Tools Advanced tools for rapid data retrieval and case filtering. |
Advanced search and filtering capabilities available in dashboards and case files. | |
Bulk Action Tools Support for batch processing and bulk updates. |
Bulk/batch updates via UI or import are supported. | |
Multi-Language UI User interface offered in multiple languages. |
Multi-language UI for end-users is available. | |
Accessibility Compliance Meets accessibility standards such as WCAG for user inclusivity. |
UI meets accessibility and WCAG standards per product compliance documentation. | |
User Training and Help Center Built-in education modules and real-time assistance features. |
Comprehensive help center and training modules in-product and online. | |
Custom User Roles Tailorable user permissions for granular security and workflow management. |
Admin can define custom user roles/permissions in system settings. | |
Performance/Load Times Average time taken for the UI to load main dashboards. |
No information available |
Data Encryption In Transit/At Rest Encrypts all sensitive data both in motion and when stored. |
Data is encrypted at rest and in transit within the platform. | |
Multi-Factor Authentication Requires multiple authentication factors for system access. |
Multi-factor authentication can be enabled for user access. | |
Access Logging and Monitoring Extensive logs of all user access and administrative actions. |
Comprehensive logging of all access and activity for compliance. | |
Penetration Testing Frequency How often the system undergoes external security assessment. |
No information available | |
Data Residency Options Supports choice of specific regions/countries for data storage. |
Data residency/location options by region/cloud provider are supported (GDPR/industry compliance). | |
Compliance with Industry Standards Adheres to standards such as ISO 27001, PCI DSS, GDPR. |
Compliance certifications including ISO 27001, GDPR, and more are explicitly referenced. | |
User Session Time-Outs Automatic log-off after a period of inactivity. |
Session time-out and auto-logoff for inactive users is configurable. | |
Field-Level Data Masking Sensitive fields can be masked or hidden from unauthorized users. |
Field-level data masking is available for sensitive information. | |
Secure Audit Log Storage Ensures immutability and backup of critical audit logs. |
Immutability and backup of audit logs is built-in. | |
Incident Response Procedures Documented processes for breach detection and notification. |
Incident response policies are described in NICE information security documentation. |
Concurrent User Limit Maximum number of users supported simultaneously. |
No information available | |
Transaction Processing Latency Average time to process and analyze a single transaction. |
No information available | |
Uptime/Availability SLA Guaranteed system availability often expressed as a percentage. |
No information available | |
Data Ingestion Rate Speed at which system can ingest new compliance data. |
No information available | |
Horizontal Scaling Support System supports scaling across servers/nodes to accommodate growth. |
The system is designed to scale horizontally on cloud and managed deployments. | |
Performance Monitoring Tools Built-in dashboards and alerts on system performance metrics. |
Live performance/statistics dashboards included for system administrators. | |
Cloud Deployment Option System can be deployed as a cloud (SaaS) or hybrid solution. |
Cloud SaaS and hybrid options are primary offerings. | |
On-Premise Deployment Option Supports local/internal hosting for sensitive or regulated data. |
On-premise deployments offered for regulated industries. | |
Disaster Recovery RTO Recovery Time Objective in case of system outage. |
No information available | |
Database Size Limit Maximum database size supported without performance loss. |
No information available |
24/7 Support Availability Round-the-clock access to technical and compliance support. |
24/7 technical and compliance support is available for enterprise clients. | |
Dedicated Account Manager Single point of contact for service and issue escalation. |
Dedicated account management is standard for large deployments. | |
Self-Service Knowledge Base Extensive library of documentation, FAQs, and training material. |
Online knowledge base and learning resources are available for client users. | |
Regular System Updates Frequency of non-disruptive security, functionality and rule updates. |
No information available | |
Custom SLA Options Ability to define support levels and response times contractually. |
Custom SLAs can be negotiated for enterprise contracts. | |
Uptime Guarantee Contractual uptime guarantee for system operation. |
No information available | |
Automated Backup Scheduling Scheduled, automated backups of all system and client data. |
All data is automatically backed up at scheduled intervals. | |
Patch Management Tools Automation of system security patching and compliance rule changes. |
Patch management for security/functionality is automated as part of SaaS solution. | |
User Feedback Loop Mechanisms for users to submit feedback and feature requests. |
User feedback and feature requests are managed via the support portal. | |
Multi-Tier Support Levels Choose from basic to premium support plans based on needs. |
Support plans are tiered (silver/gold/platinum, etc.) to match range of customer needs. |
Transparent Pricing Model Clearly published and predictable licensing or usage costs. |
Transparent pricing principles are found in procurement materials upon request. | |
Pay-As-You-Go Option Usage-based billing for modular feature access. |
Some modules available on a pay-as-you-go or volume basis. | |
Volume Discounts Available Lower per-unit pricing as transaction or client count increases. |
Volume discounts based on scale and usage are available upon request. | |
Free Trial/POC Period for free evaluation or proof of concept. |
Free trial or limited proof-of-concept is available for qualified buyers. | |
Feature-Based Licensing Modular pricing per individual function/module. |
Licenses can be structured per module/feature set. | |
Perpetual License Option Option to purchase software outright rather than as a subscription. |
No information available | |
Annual Billing Option Discounted pricing for annual upfront payment. |
Annual billing and pricing are available upon request. | |
Multi-Entity Licensing Special terms for multi-subsidiary or group licensing. |
Multi-entity/group licensing available for holding companies and multi-branch institutions. | |
Seat/User License Cap Maximum number of named users included without additional charges. |
No information available | |
Additional Data Storage Pricing Published price per additional unit of data storage. |
No information available |
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