Delivers global custody solutions featuring cutting-edge technology, comprehensive fund administration, and risk management capabilities.
Solutions for safekeeping client assets, processing corporate actions, managing dividends and interest payments, and tracking securities positions.
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Multi-currency Support Ability to manage accounts in various currencies. |
As a global custody product, Citi Custody and Fund Services supports multiple currencies for account management. | |
Sub-account Structure Enables creation and tracking of multiple sub-accounts under a primary account. |
Citi supports complex sub-accounting structures, as is standard for institutional custody. | |
Account Tiering Supports account segmentation for different service or compliance levels. |
Tiered account and service models required for compliance in major markets and documented in Citi's product literature. | |
Automated Account Opening Provides automated workflows for new account onboarding. |
Automated onboarding and account opening are described as core platform capabilities in Citi's custody solutions. | |
Client Data Validation System automatically checks and validates client data during account onboarding. |
Citi's client onboarding features include data validation and verification, as cited in their global custody documentation. | |
Account Status Tracking Tracks status (active, closed, suspended) for each account. |
Citi tracks account status and activity, providing full lifecycle management. | |
Bulk Account Management Ability to perform mass actions on multiple accounts, such as updates or closures. |
Bulk actions on accounts (such as batch closures or updates) are supported for institutional clients. | |
Document Management Stores and manages supporting documents for each account. |
Document management (for account and regulatory documents) is standard with Citi as a global custodian. | |
Automated KYC Checks Performs automated Know Your Customer (KYC) checks during onboarding and periodically. |
Citi incorporates automated KYC tools and ongoing reviews for regulatory compliance. | |
Account Hierarchy Visualization Visualizes parent-child relationships between related accounts. |
Citi provides visualization and reporting on account hierarchies, supporting organizational requirements. | |
Account Data Encryption Ensures that all sensitive account data is encrypted at rest and in transit. |
Banking-grade data encryption is enforced for all sensitive data in both transit and at rest. | |
Custom Account Fields Allows addition of custom data fields for specific business requirements. |
Custom account fields and flexible data capture are referenced in Citi's service customization documentation. |
Real-time Position Tracking Monitors all positions (securities, cash, etc.) in real-time. |
Real-time position monitoring is featured as part of Citi's custody platform capabilities. | |
Holdings Reconciliation Supports matching and reconciling of positions with external sources. |
Holdings reconciliation with market and counterparties is fundamental in global custody services from Citi. | |
Corporate Actions Processing Automated handling of corporate actions like dividends, mergers, splits, etc. |
Automated corporate actions processing (dividends, splits, etc.) is a well-established market standard and Citi service. | |
Multi-Asset Class Support Supports custody and management of various asset classes (equities, fixed income, derivatives, etc.). |
Multi-asset class custody is explicitly covered in Citi's product scope. | |
Asset Transfer Management Facilitates transfers of assets in and out of custody, including DVP/RVP. |
Citi manages asset transfers (including DVP/RVP models) as part of their core service. | |
Automated Valuations Systematically values client assets at specified intervals. |
Automated/frequency-based asset valuations are cited in Citi global custody literature. | |
Historical Position Reporting Ability to report historical positions as of particular dates. |
Historical reporting for positions and transactions is a standard offering in Citi's system. | |
Position Limits Monitoring Monitors client and firm-level position limits with alerting. |
Position limit setting and monitoring is referenced in Citi's risk controls. | |
Missing/Break Reporting Identifies and reports on missing or broken position records. |
Missing/break reporting is standard for reconciliation in Citi's operational controls. | |
Asset Classification Classifies assets by custom attributes and standardized taxonomies. |
No information available | |
Physical Security Custody Supports tracking and safekeeping of physical securities/certificates. |
Citi offers custody for both digital and physical securities. | |
Automated Fee Calculation Calculates and posts custody/holding fees based on positions. |
Custody fee calculation and posting are managed automatically for institutional clients. |
Trade Capture Automated integration with trade execution platforms to ingest trade data. |
Trade capture via electronic and integrated trade execution interfaces is documented. | |
Straight Through Processing (STP) Supports end-to-end automation of transaction lifecycle without manual intervention. |
Straight through processing (STP) is a key industry benefit of Citi's platform. | |
Exception Management Identifies and manages failed or unusual transactions for review. |
Exception management for failed/unusual transactions is part of Citi's risk and control procedures. | |
Transaction Audit Trail Maintains a comprehensive log of actions and changes for all transactions. |
Comprehensive transaction audit trails are maintained for compliance and operational oversight. | |
Batch Processing Speed Number of transactions the system can process in a batch per hour. |
No information available | |
Multistep Approval Workflows Supports customizable, multi-level approval processes. |
No information available | |
Backdating/Forward Dating Allows users to process transactions with effective dates in the past or future. |
No information available | |
Reference Data Integration Automated enrichment and validation of transaction data using external reference data. |
No information available | |
Reversal Handling Automated tools for reversing/correcting erroneous transactions. |
No information available | |
Settlement Status Monitoring Tracks settlement progress for each transaction. |
No information available | |
Transaction Fees Calculation Calculates transaction-specific fees and charges. |
No information available | |
Transaction Types Supported Number of different transaction types (buy, sell, transfer, etc.) supported. |
No information available |
Automated Bank Reconciliation Matches system transactions against bank statements automatically. |
Citi offers automated bank reconciliation as part of their post-trade operations support. | |
Custodian Broker Reconciliation Automated reconciliation with counterparties and brokers. |
Broker and custodian reconciliation is a daily process for Citi. | |
Customizable Report Templates Allows users to create custom report layouts and templates. |
Support for customizable report templates is cited in Citi's client reporting features. | |
Regulatory Report Generation Generates compliance reports for relevant jurisdictions. |
Platform provides automated regulatory report generation for global jurisdictions. | |
End of Day (EOD) Reporting Time Time taken to generate full EOD reports after market close. |
No information available | |
Exception Reporting Highlights discrepancies and breaks in transactions or positions. |
No information available | |
Scheduled and On-Demand Reports Enables both periodic scheduled reports and ad-hoc on-demand generation. |
Scheduled and on-demand report generation is available for clients. | |
Data Export Formats Supported Number of common export formats (CSV, PDF, XML, etc.) available. |
No information available | |
User Access to Reports Granular controls for who can access specific reports. |
User access controls determine report access due to Citi's role-based security. | |
Multi-language Support Can produce reports in different languages for international clients. |
No information available | |
Audit Reporting Maintains a log of changes to reports and reconciliations. |
Audit logs for reporting and reconciliation activities are maintained by Citi. | |
Aging of Reconciliation Breaks Tracks and reports how long reconciliation breaks have remained unresolved. |
No information available |
AML Screening Integrated anti-money laundering checks on accounts and transactions. |
Citi provides integrated AML screening on transactions and accounts for regulatory compliance. | |
Sanctions and Watchlist Screening Automated screening against updated sanctions lists and watchlists. |
Sanctions and watchlist screening is performed as part of Citi's compliance controls. | |
Automated Regulatory Filings Generates and files regulatory documents automatically where possible. |
The system supports automated regulatory filings (such as FATCA, CRS, local requirements) as part of its features. | |
GDPR/Privacy Compliance Tools Features to support compliance with global data privacy requirements. |
Citi provides GDPR/privacy compliance tools, aligning with global client privacy requirements. | |
Electronic Signatures Support Ability to store and validate digital or electronic signatures for compliance. |
Electronic/digital signatures are supported for agreements and account instructions. | |
Audit Logging and History Comprehensive logs of user activity and system changes. |
Comprehensive audit logging of user activity and change history is an operational requirement and documented feature. | |
Configurable Compliance Checklists Customizable checklists to enforce firm or jurisdictional policies. |
No information available | |
Regulatory Rule Updates Frequency How often system regulatory rules are updated for global compliance. |
No information available | |
Sensitive Data Masking Prevents unauthorized viewing of sensitive client data. |
No information available | |
Real-Time Compliance Alerts Notifies users of compliance breaches or suspicious activity immediately. |
Citi provides real-time compliance alerts for breaches or suspicious activity. | |
Pre-Trade/Pre-Instruction Compliance Checks Ensures all trades/instructions are compliant before execution. |
No information available |
Secure Client Portal Provides clients with a secure, web-based access to their holdings and reports. |
Clients access their holdings via a secure, web-based portal. | |
Client Notifications and Alerts Automated notifications for key events, transactions, or issues. |
Automated notifications for corporate actions, transactions, and issues are provided to clients. | |
Statement Generation Automatic creation and distribution of periodic client statements. |
Statement generation and electronic delivery to clients is a standard service. | |
Customizable Dashboard Widgets Clients can personalize their portal dashboards with relevant widgets. |
No information available | |
Chat and Messaging Integration Built-in secure communication between clients and operations teams. |
No information available | |
Online Instruction Submission Clients can submit instructions (transfers, asset movements) online. |
No information available | |
Real-Time Balance Updates Clients receive immediate updates to their balances following transactions. |
No information available | |
Multi-Channel Communications Supports email, SMS, and in-app notifications. |
No information available | |
Document Upload and Download Clients can securely send/receive documents via the portal. |
No information available | |
Feedback Collection Tools Gather client feedback on service quality and portal usability. |
No information available |
Role-Based Access Control (RBAC) User access and permissions are governed by role assignments. |
Role-based access controls are central to Citi's security model. | |
Multi-factor Authentication System requires two or more authentication methods for access. |
Multi-factor authentication is enforced for user and client portal access. | |
Single Sign-On (SSO) Support Allows access with single sign-on credentials integrated with enterprise systems. |
No information available | |
User Session Timeout Set duration after which inactive sessions log out automatically. |
No information available | |
Permission Auditing Tracks and reports on changes to user permissions. |
No information available | |
Data Encryption In-Transit Ensures all data transmitted over networks is encrypted. |
Data encryption in transit is part of Citi's security standards. | |
Data Encryption At-Rest All stored data is encrypted on disk or database. |
Encryption at rest is stated in documentation as a global standard for Citi infrastructure. | |
Intrusion Detection Monitors access attempts to detect and report intrusions. |
Intrusion detection systems are deployed across Citi's data centers and cloud deployments. | |
IP Whitelisting/Blacklisting Restricts access to specific IP address ranges as needed. |
No information available | |
User Activity Monitoring Logs user activity for audit and traceability. |
No information available |
API Availability Provides application programming interfaces (REST, SOAP, etc.) for third-party integrations. |
Citi supports API integrations for data, reporting and connectivity. | |
File Format Flexibility Ability to support various file formats (CSV, XML, JSON, etc.) for data exchange. |
Support for common file formats (CSV, XML, etc.) is provided for reporting and integration. | |
SWIFT Messaging Support Natively integrates with SWIFT for secure financial messaging. |
Citi can communicate and integrate with SWIFT for secure financial messaging. | |
FIX Protocol Integration Supports Financial Information Exchange (FIX) protocol for trade and order data. |
No information available | |
Core Banking Integration Can connect to core banking systems for settlement and cash processing. |
No information available | |
Market Data Feeds Ingests live or historical market data for price validation and reporting. |
No information available | |
Data Warehouse/BI Integration Feeds consolidated data directly into enterprise BI and analytics platforms. |
No information available | |
Batch and Real-Time Data Exchange Supports both scheduled batch and real-time data synchronization. |
Supports both batch and real-time data synchronization exchange as required by institutional clients. | |
Integration Setup Time Estimated time to configure and enable a new integration. |
No information available | |
Third-party Vendor Support Certified integrations with major market infrastructures and external providers. |
No information available |
Concurrent User Capacity Maximum number of users who can actively use the system simultaneously. |
No information available | |
Transaction Throughput Maximum number of transactions system can process per second. |
No information available | |
Data Storage Capacity Total supported data volume without performance degradation. |
No information available | |
Horizontal Scaling Support Can system expand capacity by adding new servers or cloud instances easily. |
Supports horizontal scaling through both on-premise and cloud deployments. | |
Load Balancing Supports distribution of incoming activity across multiple servers. |
Load balancing is part of Citi's global, distributed infrastructure design. | |
Disaster Recovery RTO Recovery Time Objective: Maximum targeted duration to restore system after failure. |
No information available | |
Disaster Recovery RPO Recovery Point Objective: Maximum data loss in case of disaster. |
No information available | |
System Response Time Average time for system to respond to standard user actions. |
No information available | |
Uptime Guarantee Guaranteed percentage of system availability. |
No information available |
Customizable User Interface System UI can be personalized to user or team preferences. |
Citi's UI supports customization to meet client needs and workflows. | |
Multilingual Interface Supports displaying user interface in multiple languages. |
No information available | |
Mobile Device Support Can be accessed and used efficiently from mobile or tablet devices. |
Mobile access is provided via secure apps and responsive web portals. | |
Self-Service Help and Tutorials Includes built-in help, guides, and interactive tutorials for users. |
Online help, training, and self-service tutorials are bundled with client onboarding. | |
Intuitive Navigation Organized menus and workflows for ease of movement through the system. |
Intuitive navigation and usability are emphasized as differentiators in Citi's digital custody experience. | |
Accessibility Compliance Meets standards for accessibility (e.g., WCAG compliance). |
No information available | |
Personalized Dashboards Each user can set up their own dashboard views. |
No information available | |
Notification Center Centralized area for all user messages and alerts. |
No information available | |
Drag-and-Drop Workflow Editors Users can visually customize workflows without programming. |
No information available | |
Quick Search Functionality Global, fast search capability across accounts, transactions, and positions. |
No information available |
24/7 Technical Support Access to technical support staff at all times. |
24/7 technical support is provided globally by Citi for custody and fund services clients. | |
User Training Programs Comprehensive onboarding and ongoing training for end-users. |
User training and ongoing support are offered for users of all Citi platforms. | |
Service Level Agreement (SLA) Contracted commitments to system uptime and issue resolution. |
Service level agreements (SLAs) are contractually defined with clients. | |
Release/Upgrade Frequency Number of software releases or upgrades per year. |
No information available | |
Custom Feature Development Vendor provides support for developing additional custom functionalities. |
No information available | |
Issue Resolution Time Average time to resolve reported issues or bugs. |
No information available | |
Dedicated Account Manager Assigned representative for ongoing relationship management. |
No information available | |
User Community and Forums Access to community forums and user groups. |
No information available | |
Automated System Monitoring Vendor provides monitoring for system performance and outages. |
No information available | |
Documentation Quality Comprehensive, searchable online documentation. |
No information available |
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