Teams integrates video conferencing, chat, file storage, and application integration, providing a comprehensive collaboration tool for businesses.
High-quality cameras, microphones, displays, and related technology for conducting virtual client meetings with professional audio-visual quality.
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Noise Cancellation Ability of microphones and software to filter out background sounds for clearer speech. |
Microsoft Teams uses AI-based noise suppression, which can filter out background sounds for clearer speech. | |
Echo Reduction Technology that minimizes or eliminates echo during conversations. |
Echo reduction is included in Teams' audio processing pipeline per Microsoft documentation. | |
Full Duplex Capability Allows both parties to speak and be heard simultaneously without drop-outs. |
Teams supports full duplex communication for natural conversations. | |
Frequency Response Range Measures the audio frequency spectrum covered by the microphone for natural sound. |
No information available | |
Microphone Sensitivity Indicates the microphone's ability to capture low-volume sounds. |
No information available | |
Mute Function Ability to quickly mute/unmute the microphone during calls. |
Teams UI provides mute/unmute controls in all calls and meetings. | |
Adjustable Gain Option to manually control microphone input volume. |
No information available | |
Automatic Gain Control (AGC) Automatically adjusts microphone sensitivity for consistent volume. |
No information available | |
Wireless Microphone Support Whether the system supports wireless microphones for flexible movement. |
Teams can work with wireless microphones through PC and room integration setups. | |
Multiple Microphone Inputs Number of microphone input channels supported. |
No information available | |
Microphone Pickup Range The maximum distance from which microphone can clearly pick up speech. |
No information available | |
Audio Output Options Variety of output types supported (e.g., speakers, headphones, PA system). |
Audio output can be selected as any audio device connected to the computer, including speakers, headphones, etc. | |
Voice Activity Detection Detects when a participant is speaking for automated focus/switching. |
Teams detects when a participant is speaking to manage speaker indicators and video auto-switch. |
Resolution Maximum support for video resolution for crisp, detailed images. |
No information available | |
Frame Rate Number of frames displayed per second for smooth video. |
No information available | |
Low Light Performance Ability of the camera to deliver clear video in dim lighting. |
Low light video enhancement is available in Teams; Microsoft advertises improved video for dim environments. | |
Autofocus Automatically keeps subjects in sharp focus regardless of movement. |
Autofocus is provided via the user's camera capabilities; Teams supports this if available. | |
Automatic White Balance Automatically adjusts color balance for natural skin tones. |
Automatic white balance is handled by most webcams and Teams supports the capability if available. | |
Zoom Capability Ability to zoom in/out optically or digitally during meetings. |
Zoom in/out (digital) supported in Teams meetings (background effects and cropping). | |
Field of View Extent of the observable area captured by the camera. |
No information available | |
Pan/Tilt Control Electronic or mechanical control over camera movement. |
Pan/tilt (via compatible cameras) is available via Microsoft Teams Rooms devices. | |
Multiple Camera Support System can handle more than one camera at a time. |
Teams Rooms can support multiple cameras. | |
Background Replacement/Blur Ability to blur or replace background for privacy and professionalism. |
Background blur or virtual backgrounds are standard features in Teams. | |
Facial Recognition Auto-framing Auto-framing technology that centers speaker(s) on screen. |
AI-based auto-framing is available in Teams Rooms with supported hardware/cameras. | |
Image Noise Reduction Minimizes video noise (grainy artifacts) in poor lighting conditions. |
Image noise reduction is available through Teams video processing in low light. | |
HDR Support High Dynamic Range for accurate colors and better contrast. |
HDR video for Teams is available on supported devices/cameras. |
Wired Connection Options Support for physical connectivity (USB, HDMI, Ethernet, etc.). |
Teams runs on devices with USB, HDMI, and other wired connections. | |
Wireless Connection Options Support for wireless connectivity (Wi-Fi, Bluetooth, etc.). |
Runs on mobile (Wi-Fi), Bluetooth headsets, and wireless peripherals. | |
Compatibility with Collaboration Platforms Works with platforms like Zoom, Teams, Webex, etc. |
Compatible with Zoom, Webex, and other third-party integrations. | |
Plug-and-Play Setup Ease of installation; works immediately upon connection. |
Teams is easy to install and configure; plug-and-play for most users. | |
Multi-device Pairing Ability to connect and switch between multiple devices. |
Can connect to/switch between multiple devices (desktop/mobile). | |
Cable Management Built-in features for organizing and concealing cables. |
No information available | |
Network Bandwidth Requirement Minimum required bandwidth for optimal performance. |
No information available | |
Remote Device Management Cloud or network-based management for updates/monitoring. |
Remote device management available through Teams Admin Center. | |
PoE (Power over Ethernet) Support Device can be powered via Ethernet cable for simplified installation. |
Teams Rooms devices support PoE on supported hardware. | |
Firmware/Software Updatability Ability to update software or firmware for new features/security. |
Software/firmware updates are standard for Teams and Teams Rooms. |
Screen Size Diagonal measure of the display surface. |
No information available | |
Screen Resolution Maximum pixel resolution supported. |
No information available | |
Touchscreen Capability Whether the display supports touch interaction. |
Many Teams-certified devices/displays are touchscreen enabled. | |
Integrated Cameras Cameras built into the display unit. |
All-in-one Teams Rooms devices or laptops running Teams have integrated cameras. | |
Multi-screen Support Ability to use several displays in a meeting room setup. |
Multi-screen support available for Teams Rooms. | |
Brightness Adjustment User can change the display’s brightness to suit the environment. |
User-accessible brightness controls in supported devices/displays. | |
Display Refresh Rate Frequency at which the display redraws images. |
No information available | |
Wall Mountable Monitor can be mounted on the wall for clean installations. |
Teams-certified displays and devices can be wall-mounted. | |
Split Screen/Multiview Can display multiple video streams simultaneously. |
Teams supports split-screen (multiview) in large gallery mode. | |
Integrated Speakers Built-in audio output on the display. |
Integrated speakers available in laptops, all-in-one devices, and room systems. |
CRM Integration Direct connection/integration with CRM software (e.g., Salesforce, Microsoft Dynamics). |
CRM integration possible through Microsoft Dynamics 365 and third-party connectors. | |
Calendar Sync Synchronizes with organization or personal meeting calendars. |
Teams synchronizes with Outlook/Exchange calendars for meeting scheduling. | |
Single Sign-On (SSO) Supports organization-wide identity and access management. |
SSO supported for organizational Azure AD users. | |
API Availability Availability of APIs for custom integrations. |
Teams provides Microsoft Graph API and other APIs for integrations and custom workflows. | |
Contact Directory Access Easy access to stored and searchable contact details. |
Teams maintains a searchable directory of team contacts and organization members. | |
Automated Meeting Logging Automatically logs meeting summaries and attendance in CRM. |
No information available | |
Document Sharing Share documents directly within the meeting platform/CRM. |
Files can be shared directly in meeting chat or via SharePoint integration. | |
Notes Synchronization Ability to synchronize notes taken during meetings to CRM records. |
Meeting notes sync automatically to Microsoft OneNote and can be integrated into records. | |
Third-party App Integration Integrates with productivity or workflow applications (Trello, Slack, etc.). |
Teams integrates with hundreds of third-party and Microsoft 365 apps. | |
Meeting Recording Storage Automatically stores meeting recordings into CRM or fund management systems. |
Cloud meeting recording storage is available and can be routed to SharePoint/OneDrive, which can connect to fund management systems via APIs. |
End-to-End Encryption Protects the entire communication by encrypting video and audio streams. |
Teams offers end-to-end encryption for 1:1 calls and encryption at rest/in-transit for meetings. | |
User Authentication Requires secure credentials for access and system usage. |
User authentication requires Azure AD credentials, supporting SSO and MFA. | |
Role-based Access Control Assigns different permissions to users based on their role. |
Role-based permissions are managed via Microsoft 365 Admin Center for Teams. | |
Waiting Room/Lobby Ability to control entry to meetings via waiting rooms. |
Teams supports waiting rooms (lobby) functionality for meeting entry control. | |
Audit Trail/Logging Tracks access and activity for compliance and security review. |
Audit trails and logging are available through Microsoft Security & Compliance Center. | |
Data Residency Options Allows specification of where meeting data is stored geographically. |
Organizations can choose the region/data residency for Teams data storage. | |
Compliance Certifications Product has certifications for standards like GDPR, SOC2. |
Microsoft Teams is compliant with GDPR, SOC 2, ISO 27001, and related certifications. | |
Watermarking Applies visual watermarks to video to deter unauthorized recording/distribution. |
No information available | |
Secure Guest Access Guests join securely without compromising internal systems. |
Secure guest access with organizational admin controls is available in Teams. | |
Automatic Locking Meetings can be automatically locked after starting to block new entries. |
Option to automatically lock meetings is available via Teams admin policies. |
Intuitive User Interface User interface design is simple and logical, requiring minimal training. |
Microsoft Teams features a user-friendly, intuitive interface requiring minimal training. | |
Quick Setup System can be made operational in minimal time. |
Quick setup is a hallmark feature; users can join meetings without software installation via browser link. | |
On-device Controls Physical controls are available directly on equipment. |
Teams devices and apps provide on-device mute and join/leave controls. | |
Custom Branding Ability to brand the system/UI with organization logos/colors. |
Admin can apply custom branding to Teams lobby and e-mail invites. | |
User Profiles Supports multiple user profiles for personalization. |
Multiple user profiles and presence available per Microsoft accounts/AAD logins. | |
Voice Commands Control device functions via natural language commands. |
Teams supports select voice commands via Cortana integration. | |
Automatic Updates System auto-installs updates to ensure best performance and security. |
Teams and Teams Rooms can install automatic software and firmware updates by default. | |
Accessibility Features Options for users with disabilities (closed captions, magnification, etc). |
Accessibility features include captions, screen reader compatibility, and keyboard shortcuts. | |
Multi-language Support System is usable in multiple languages. |
Teams is available in 50+ languages. | |
Mobile Device Remote Control Support for app or phone as a remote control for device functions. |
Teams mobile app can act as a remote control for meetings and presentation management. |
Screen Sharing Present content from computer or mobile devices to participants. |
Screen sharing is a principal feature of Teams. | |
Whiteboarding Draw, annotate, and brainstorm with digital whiteboard functions. |
Microsoft Whiteboard is integrated natively with Teams meetings. | |
Live Polls/Surveys Collect feedback or gauge opinions instantly in meetings. |
Polling is built-in; integration with Microsoft Forms for live polls/surveys. | |
Instant Messaging/Chat Real-time text-based communication alongside video feed. |
Chat functionality is included in meetings and channels. | |
Annotation Tools Ability to highlight, mark up, or annotate shared documents. |
Annotation tools available during screen sharing and whiteboarding sessions. | |
Breakout Rooms Split larger meetings into smaller groups for focused discussion. |
Breakout rooms are available in Teams meetings for subgroup discussions. | |
Hand Raising Participants can indicate desire to speak or comment. |
'Raise hand' feature is available during Teams meetings. | |
File Sharing Easily upload and share files within meetings. |
File sharing is built into chat and meeting features. | |
Meeting Recording Record video, audio, and shared content for later review. |
Meetings can be recorded and saved to Microsoft cloud storage. | |
Transcription Provides automated written record of spoken conversation. |
Automatic transcription is available during and after meetings based on licensing. |
System Uptime Percent of time the system is operational and available. |
No information available | |
Auto-reconnect System automatically reconnects to meetings after network interruptions. |
Teams will automatically attempt to reconnect users after a network interruption. | |
Startup Time Time taken for the system to boot up and become ready. |
No information available | |
Latency Average time delay between transmission and reception. |
No information available | |
Packet Loss Tolerance Ability to handle data packet loss without major impact on quality. |
Teams can maintain good call quality under moderate packet loss using forward error correction and buffering. | |
Adaptive Bitrate Streaming Dynamically adjusts video/audio stream quality to network conditions. |
Teams dynamically adjusts stream bitrate based on available bandwidth. | |
Redundancy Options Backup power and data links to protect against service interruptions. |
No information available | |
QoS (Quality of Service) Support System supports network QoS policies to prioritize conferencing traffic. |
QoS can be configured in network settings for Teams. | |
Firmware Stability Track record of minimal crashes or software bugs. |
Teams software demonstrates high reliability in enterprise settings. | |
Diagnostic Tools Built-in features for troubleshooting and performance analysis. |
No information available |
Camera Auto-framing System automatically frames and crops video to group participants. |
Supported hardware supports auto-framing for groups; available with Microsoft Teams-certified devices. | |
Acoustic Echo Cancellation Optimizes sound in environments with poor acoustics. |
Acoustic echo cancellation is built into Teams' audio stack. | |
Flexible Mounting Options Cameras, mics, and displays can be mounted (ceiling/wall/table). |
Many Teams devices support flexible mounting (wall, ceiling, table) options. | |
Portable/All-in-One Form Factor Devices are self-contained and easy to move (portable or all-in-one designs). |
Teams Rooms devices include all-in-one options and Teams can run on portable devices. | |
Expandable with Additional Components Ability to add more cameras, mics, or accessories as needed. |
Teams Rooms setups can be expanded with additional cameras, mics, and accessories. | |
Preset Room Configurations System stores and recalls configurations for multiple rooms. |
Teams Rooms offers preset configurations for different room types. | |
Wide Angle Lens Option Camera supports wide-angle lens for small or irregularly shaped rooms. |
Wide angle lens supported through certified cameras for Teams. | |
Speaker Tracking Automatically focuses camera and audio on the active speaker. |
Speaker tracking is available with Microsoft-certified cameras in Teams Rooms. | |
Ambient Light Sensor Display or camera adjusts settings based on room lighting. |
Teams-certified hardware can include ambient light sensors for camera/display auto adjustment. | |
Cable Length (Maximum) Longest supported cable length for flexible room setup. |
No information available |
Warranty Period Duration and extent of manufacturer warranty coverage. |
No information available | |
Remote Diagnostics Ability for remote support staff to diagnose/fix issues. |
Remote diagnostics available for Teams Rooms and Teams Admin Center managed devices. | |
End-user Training Materials Availability of documentation, tutorials, and/or videos for users. |
Comprehensive documentation, tutorials, and videos for Teams are available online. | |
Component Modular Design Equipment is designed in replaceable modules for fast repair and upgrades. |
No information available | |
Vendor Support SLA Vendor provides a defined service-level agreement for support requests. |
Microsoft provides financially backed SLAs for Office 365 including Teams. | |
Regular Firmware Updates Device regularly receives firmware/security updates from vendor. |
Teams/Teams Rooms receives regular firmware updates. | |
Hot Swap Capability Parts can be swapped with no system downtime. |
No information available | |
Asset Management Integration Integration with asset/IT management systems for inventory and tracking. |
Microsoft Endpoint Manager and other integrations allow asset management for Teams devices. | |
Spare Parts Availability Vendor ensures timely delivery of replacement parts. |
Microsoft and device vendors ensure spare parts and replacements for Teams-certified hardware. | |
Service History Tracking Tracks maintenance and repair history for each device. |
Service history tracking for hardware can be managed, especially in enterprise deployments. |
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