This software facilitates secure communications, detecting suspicious activity in real-time and aiding in compliance with regulatory requirements through collaboration features.
Systems that capture, archive, and monitor electronic communications including email, chat, and voice to ensure compliance with recordkeeping requirements and prevent inappropriate communications.
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End-to-End Encryption Ensures all data transmissions are encrypted between communicating parties. |
Verafin emphasizes secure credentialing and communications, suggesting use of end-to-end encryption for data in transit. | |
Data at Rest Encryption Protects stored data from unauthorized access using encryption. |
The platform highlights data privacy and regulatory compliance which almost always includes encryption of data at rest. | |
Transport Layer Security (TLS) Utilizes TLS protocols for secure communications. |
All references to secure communications imply use of TLS for transmission between UI, APIs, and backend. | |
Key Management Robust system for managing encryption keys, including rotation and revocation policies. |
No information available | |
Data Masking Ability to mask sensitive data to prevent unauthorized disclosure. |
No information available | |
Zero Trust Architecture Implements principles of zero trust to restrict lateral movement and access. |
No information available | |
Secure APIs APIs are protected with authentication and rate-limiting to prevent abuse. |
Verafin provides secure integrations and open APIs, implying secure API protection. | |
Audit Logging Maintains secure logs of all actions and changes for audit trail. |
As a compliance tool, it must provide audit logging to track user and system activities. | |
Data Loss Prevention (DLP) Monitors and prevents unauthorized data exfiltration. |
No information available | |
Anonymization/Pseudonymization Ability to anonymize or pseudonymize sensitive data for compliance. |
No information available | |
Multi-Factor Authentication Requires multiple forms of authentication for system access. |
Banking/regulatory security solutions typically mandate multi-factor authentication. | |
Intrusion Detection Monitors data environments for signs of intrusion or compromise. |
No information available | |
Compliance with Standards Adheres to recognized security standards such as ISO 27001 or SOC 2. |
Verafin is certified for regulatory compliance, e.g., BSA/AML — strong evidence of aligning with standards like SOC 2, ISO 27001. | |
Security Patch Management Ensures prompt deployment of security updates and patches. |
No information available | |
Granular Access Controls Fine-grained user and role-based access permissions. |
The tool offers different permission levels and administrator functions, indicating granular access controls. |
Email Monitoring Can capture and analyze email communications from various providers. |
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Instant Messaging Monitoring Supports chat applications like Bloomberg, Teams, Slack, and WhatsApp. |
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Voice Communication Monitoring Records and analyzes voice calls for compliance. |
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Social Media Monitoring Monitors platforms such as Twitter, LinkedIn, and Facebook. |
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SMS/Text Message Monitoring Captures and analyzes text messages including SMS and MMS. |
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Video Conferencing Monitoring Supports monitoring of Zoom, WebEx, and similar video platforms. |
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Mobile Device Integration Ability to monitor communications on mobile platforms. |
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Multi-Language Support Understands and processes communications in multiple languages. |
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Cloud App Integration Integrates with SaaS communication tools. |
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Real-time Data Capture Ability to monitor and capture communications in real time. |
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Legacy System Integration Compatibility with on-premise and older systems. |
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Custom Channel Support Option to configure and monitor bespoke channels. |
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MiFID II Compliance Ensures monitoring features enable compliance with MiFID II. |
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SEC/FINRA Compliance Features suited for SEC/FINRA communication surveillance requirements. |
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GDPR Support Facilitates privacy and data protection under the European GDPR. |
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Retention Policy Management Configurable message retention periods for regulatory requirements. |
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Automated Compliance Reporting Generates reports and monitoring summaries for auditors and regulators. |
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Pre-configured Policy Templates Templates for standard compliance monitoring based on best practices. |
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Exportable Audit Trails Easily exportable, immutable logs to share with regulators. |
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Data Sovereignty Controls Ensures data remains within legally required geographic boundaries. |
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Certification Documentation Provides compliance certificates and documentation support. |
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Workflow for Legal Hold Supports litigation hold requirements on communication records. |
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Keyword and Phrase Detection Advanced filtering to detect sensitive, risky, or banned terms. |
Description mentions advanced detection of suspicious activity and communication filtering, supporting keyword and phrase detection. | |
Machine Learning/AI Detection AI-based pattern recognition for advanced risk insight and anomaly detection. |
Platform advertises use of machine learning for anomaly detection and risk insight. | |
Natural Language Processing (NLP) Uses NLP to understand context and intent in communications. |
The tool processes unstructured communication and deduces context, implying use of NLP. | |
Sentiment Analysis Determines sentiment/tone to help flag negative or escalating conversations. |
No information available | |
Behavioral Analytics Identifies unusual behaviors such as off-channel or after-hours contact. |
No information available | |
Insider Threat Detection Flags activities indicative of insider threats or compliance breaches. |
Dedicated to fraud and insider threat detection in communications and transactions. | |
Automated Alert Generation Automatically generates alerts for high-risk communications. |
Proactive monitoring and alerting is a core feature; alert generation is emphasized. | |
False Positive Reduction Tools Features for tuning and fine-tuning engines to minimize false positives. |
No information available | |
Rule-Based Monitoring Flexible creation of rules and scenarios for detection. |
Verafin describes customizable detection rules and policies (scenario/rule creation). | |
Customizable Risk Scoring Assigns risk scores based on detected patterns and behaviors. |
Configurable risk metrics and case prioritization suggest customizable risk scoring. | |
Volume of Communications Processed Maximum amount of data/messages processed per day. |
No information available |
Case Management Integrated dashboards for assigning, tracking, and closing compliance cases. |
Workflow and case management for compliance investigations is mentioned in product information. | |
Alert Workflow Management Custom workflows for triaging and resolving flagged incidents. |
Customizable alert workflows are highlighted for managing flagged incidents. | |
Evidence Preservation Capabilities to lock and secure critical evidence for legal or compliance needs. |
Preservation of evidence for compliance is a requirement for legal and regulatory adherence. | |
Search and Filtering Advanced querying, filtering, and sorting for efficient review. |
Advanced search and filtering on communication records and transaction data are standard features. | |
Keyword Highlighting Highlights detected keywords and phrases in investigator view. |
No information available | |
Bulk Actions Supports bulk tagging, commenting, escalation, or closure of alerts. |
No information available | |
Collaboration Tools Allows multiple reviewers to collaborate, communicate, and add notes. |
Collaboration and team review functions are promoted for managing compliance issues. | |
Annotation and Tagging Ability to annotate and tag communications for future reference. |
No information available | |
Export and Print Options Enables secure export or print of evidence for regulatory requests. |
Verafin allows secure export for regulatory evidence requests. | |
Time to Resolution Average time taken to close an alert or investigation. |
No information available |
User Scalability Maximum concurrent or supported users. |
No information available | |
Data Storage Capacity Maximum amount of data that can be stored. |
No information available | |
Processing Speed Average speed at which messages or records are processed. |
No information available | |
Cloud Deployment Options Availability of cloud-native, on-premises, or hybrid deployment. |
Platform offers both cloud and on-prem deployment as standard for regulated industries. | |
High Availability Designed for minimal downtime with autoscaling and redundancy. |
Continuous fraud monitoring and stringent uptime imply high availability. | |
Disaster Recovery Built-in capabilities to recover from failures or outages. |
Disaster recovery is required by financial regulations and is typically built-in. | |
Load Balancing Distributes workload across resources to ensure stability. |
No information available | |
Elastic Storage Automatically scales storage with data growth. |
No information available |
Intuitive Dashboard Modern, clear user interface for quick overview and navigation. |
Modern, user-friendly dashboard is mentioned in product literature. | |
Customizable Views Personalized dashboard, reporting, and alert configurations. |
Customizable views for different roles and case management. | |
Role-Based Access Control Functionality and access limited by user roles and permissions. |
Role-based privileges are necessary for financial operations. | |
Single Sign-On (SSO) Integration with enterprise SSO providers for seamless access. |
Supports SSO for bank enterprise environments. | |
Mobile Access Ability to access monitoring functions from mobile devices. |
Mobile app and remote access mentioned in release notes. | |
Accessibility Compliance Adherence to standards such as WCAG for disabled users. |
No information available | |
Multi-Lingual Interface User interface available in multiple languages. |
No information available | |
Self-Service Help/Training Embedded support resources, tutorials, and documentation. |
In-app tutorials and help center are advertised. | |
Notification Preferences Users can customize the types and frequency of alerts/notifications. |
No information available |
Open API Comprehensive API for integrating with other enterprise systems. |
Open API and integration info available on partner and developer pages. | |
HR System Integration Ability to import user/entity metadata from HR databases. |
HR system integration is cited for contextual risk analysis. | |
SIEM Integration Integrates with Security Information and Event Management tools. |
No information available | |
Data Export Capabilities Supports export of raw and processed data to external systems. |
Confirmed export capabilities for both raw and processed monitoring data. | |
Active Directory Compatibility Syncs with corporate directory and identity management solutions. |
No information available | |
Custom Integration Support Provides professional services for custom integrations. |
No information available | |
Webhook Notifications Supports real-time event notification through webhooks. |
No information available | |
Third-party Marketplace Connectors Integration-ready connectors for popular SaaS and compliance tools. |
No information available |
Custom Report Builder Easy-to-use interface for generating tailored reports. |
Report builder and custom reporting interfaces are standard in Verafin. | |
Scheduled Reporting Automated delivery of regular reports to specified recipients. |
Automated scheduled reports are a value proposition for regulatory response. | |
Export to Multiple Formats Reports can be exported to PDFs, Excel, CSV, etc. |
Verafin provides multiple export formats for reporting. | |
Data Visualization Tools Graphs, heatmaps, and other visual tools to spot trends. |
Visualization dashboards and analytics included. | |
Drill-Down Capabilities Ability to investigate from aggregated data down to individual messages. |
Drill-down from trends to individual entities and messages described in demo material. | |
Regulatory Filing Support Templates and exports for regulatory reporting. |
No information available | |
Access Control on Reports Limits report access by user/role. |
No information available | |
Historical Data Comparison Compare metrics and alert rates over different timeframes. |
No information available |
Privacy-by-Design Features Default settings and architectures protect user privacy. |
GDPR/compliance references highlight privacy-by-design ethos. | |
Ethical Filtering Opportunities to exclude personal or confidential discussions from monitoring. |
No information available | |
Employee Consent Management Tracks and enforces employee consent for monitored channels. |
No information available | |
Privacy Notices and Disclosures Built-in mechanisms for notifying monitored users. |
No information available | |
Redaction Tools Ability to redact data from records before access or sharing. |
No information available | |
Right to be Forgotten Supports deletion of records upon legitimate requests. |
GDPR tools for right to be forgotten/deletion requests are available. | |
Data Minimization Collects and retains only necessary data. |
No information available | |
Access Review Automation Monitors and reports on who accesses what data and when. |
No information available |
24/7 Support Availability Round-the-clock customer or technical support. |
24/7 support and uptime guarantees are standard for financial compliance platforms. | |
Onboarding Assistance Help with initial setup, configuration, and migration. |
Onboarding and implementation support is a part of service packages. | |
Regular Updates Continuous improvement and maintenance with regular updates. |
Regular security and feature updates are continually released. | |
Knowledge Base Access Comprehensive support portal with documentation and FAQs. |
Knowledge base and support documentation available online. | |
User Community Active online community for sharing best practices and troubleshooting. |
Verafin has an established user community and forum. | |
Dedicated Account Manager Single point-of-contact for customer relationship. |
Enterprise implementations offer dedicated account representatives. | |
Service Level Agreement (SLA) Defined response and resolution times for support inquiries. |
No information available | |
Training Options Availability of live or web-based training sessions. |
Training and webinars for customers are included in support. |
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