A powerful desktop trading platform with advanced charting tools, customized market data, and a wide array of trading instruments and functionalities.
More about Interactive Brokers
Specialized telephone systems designed for high-volume voice trading that integrate with trading platforms and recording systems. These systems provide instant access to counterparties and support compliance requirements.
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Multi-line Telephony Ability to handle multiple voice lines simultaneously for concurrent client and broker conversations. |
No information available | |
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Speaker Integration Built-in speakers for hands-free communication and multi-party listening. |
No information available | |
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Intercom Functionality Direct voice break-ins to other turret users for rapid communication. |
No information available | |
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Voice Recording Automatic recording of all calls for compliance and audit. |
No information available | |
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Hot Dial/Speed Dial Preprogrammed buttons for calling frequently used contacts instantly. |
No information available | |
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Private Wires Dedicated, always-on connections with select counterparties/brokers. |
No information available | |
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Conference Calling Ability to create instant conference calls with multiple parties. |
No information available | |
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Direct Line Appearance Programmable display for direct line status monitoring. |
No information available | |
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Digital/VoIP Support Compatible with digital and/or VoIP telephony infrastructure. |
TWS supports VoIP and digital order routing; explicit VoIP/telephony integration is not primary but connectivity for digital services is supported. | |
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Call Forwarding and Pickup Advanced call handling for flexibility across teams. |
No information available | |
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Dual Handset Support Support for two simultaneous handsets per turret. |
No information available | |
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Whisper Coaching Ability for supervisors to coach traders during live calls without being heard by other parties. |
No information available | |
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Caller ID and Presence Display Displays active status, caller ID, and line status for all contacts. |
Shows caller ID and presence for market venues and brokers; contacts visible with status in TWS layouts. | |
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Line Hold/Queue Management Ability to manage and prioritize incoming calls efficiently. |
No information available | |
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Hands-Free Operation Integrated microphone and speaker for hands-free calling. |
Hands-free operation available via hotkeys and customizable layouts; audio device integration for hands-free use is supported. |
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Programmable Keys Customizable buttons for tailored workflows and contact lists. |
No information available | |
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Touch-Screen Interface Modern touch-driven controls for rapid access to functions. |
Not as far as we are aware.* TWS is a desktop application; no evidence of a touchscreen interface for the desktop version. | |
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Custom Labeling Ability to label lines and contacts according to user preference. |
Lines, custom watchlists, and workspace tabs can be labeled by user within TWS. | |
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Multi-language Support Interface available in several languages for global desks. |
TWS natively supports multiple languages as part of the Interactive Brokers global platform. | |
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Favorites/Quick Access Panel Section for most-used contacts and features for one-touch access. |
Favorites and quick access panels (such as Market Watch, Favorite Orders) are part of TWS layout tools. | |
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Adjustable Audio Profiles User-defined settings for volume, speaker, and microphone profiles. |
Users can set individual volume/profile settings per device and stream. | |
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Personal Directory Import Import and sync personal contact books automatically. |
No information available | |
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Keyboard Shortcuts Support for keyboard macros and shortcuts for advanced users. |
Customizable keyboard shortcuts and macros are supported in TWS. | |
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Color Coding Features for color-coding contacts and lines to improve recognition. |
Color coding for assets, tabs, and lines is configurable in TWS. | |
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Profile Portability User profiles can be exported, imported, and used on other turrets. |
No information available | |
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Night/Dark Mode Screen and panel adapt to lighting preferences and reduce eye strain. |
TWS offers both light and dark modes to accommodate user preferences. |
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Dealer Board Integration Connectivity with existing dealer boards across the trading floor. |
Not as far as we are aware.* TWS is not a dealer-board/turret hardware system and does not integrate with dealer boards as such. | |
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CRM System Integration Ability to share and retrieve contact and call notes from CRM tools. |
TWS features API and direct plugins for leading CRM systems for sharing/order notes. | |
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Bloomberg Integration Direct linking and click-to-call from Bloomberg terminals and chat. |
Bloomberg integration is available for click-to-trade and data retrieval via the IBKR API. | |
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Order Management System (OMS) Integration Populates calls and contacts with data from the OMS. |
API/OMS integration possible via FIX and native APIs into order management systems. | |
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API Access Supports developer APIs for custom integration with firm applications. |
Interactive Brokers provides open API and supports custom applications. | |
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Microsoft Teams/Skype Integration Seamlessly communicates with digital collaboration platforms. |
No information available | |
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SIP Trunking Flexible digital telephony connectivity with existing session initiation infrastructure. |
No information available | |
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Directory Sync Automatic updating with central enterprise directories (LDAP, Active Directory). |
No information available | |
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Mobile Device Integration Allows call handling and notifications on mobile devices. |
TWS Mobile enables trading and call handling across iOS and Android devices. | |
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Third-Party Analytics Integration Streams call data to trade surveillance and analytics platforms. |
Supports streaming trade data to analytics/surveillance platforms via API. |
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Uptime Guarantee Service-level agreement for turret operational uptime. |
No information available | |
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Failover Support Automatic switchover to backup systems in the event of hardware or network failure. |
Automatic failover between IBKR data centers is in place per vendor documentation. | |
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Redundant Power Supplies Dual or backup power sources to prevent unplanned outages. |
No information available | |
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Disaster Recovery Readiness Pre-configured disaster recovery workflows and backup options. |
IBKR describes comprehensive DR capabilities for TWS as part of its global infrastructure. | |
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High Availability Architecture Distributed architecture for zero single points of failure. |
High-availability through distributed cloud and geographic redundancy by Interactive Brokers. | |
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Hot-swappable Components Ability to replace/upgrade modules while the system is live. |
No information available | |
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Modular Expansion System supports adding new lines, speakers, or features without downtime. |
No information available | |
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Scalable User Capacity Maximum number of concurrent users supported. |
No information available | |
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Remote Monitoring and Diagnostics Continuous health check and diagnostics reporting. |
Health checks and diagnostics available via the IBKR management console. |
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Secure Call Encryption End-to-end encryption for protecting voice communications. |
All TWS connections secured and encrypted end-to-end. | |
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Role-Based Access Control Restricts access and features by user role and business function. |
RBAC (Role-Based Access Control) available via account configuration in IBKR client portal. | |
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Audit Trails Comprehensive logging of user activities, call metadata, and system changes. |
Audit trails and compliance reports available in TWS and the IBKR account management system. | |
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Automatic Call Archiving All calls are stored securely as required by MiFID II, Dodd-Frank, etc. |
All calls/orders/actions can be archived and exported for compliance review. | |
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GDPR/CCPA Compliance Tools Built-in capabilities for compliance with major data privacy laws. |
IBKR's compliance framework supports GDPR/CCPA and other regulatory requirements. | |
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Legal Hold on Recordings Ability to flag and lock call recordings for litigation or investigation. |
No information available | |
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Tamper-Proof Storage Ensures integrity of call recordings and logs. |
No information available | |
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User Authentication (SSO/MFA) Support for single sign-on and multi-factor authentication methods. |
Supports multi-factor and single sign-on authentication per documentation. | |
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Monitoring for Anomalous Behavior Automatic detection and alerts for suspicious user or system activity. |
No information available |
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Call Setup Time Time taken from dialing to call connection. |
No information available | |
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Simultaneous Call Handling Maximum number of calls or lines actively managed at any time. |
No information available | |
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Call Transfer Speed Time required to transfer a live call to a new participant. |
No information available | |
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Line Pickup Latency Response time when answering or activating a line. |
No information available | |
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Contact Search Time Average time to search and retrieve a contact. |
No information available |
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Adjustable Handset Cradles Comfortable positioning and easy access to handsets. |
No information available | |
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Low-glare/High-contrast Screens Displays usable in various lighting conditions. |
Modern versions have low-glare/dark mode high-contrast screens for user comfort. | |
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Compact Footprint Turret design minimizes desk space usage. |
As a software platform, it is only limited by the user's desktop. | |
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Cable Management Integrated channeling for wires and connectors. |
No information available | |
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Multiple Audio Ports Options for headsets and auxiliary devices. |
No information available | |
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Durable Build Quality High-wear components to withstand 24/7 operation. |
TWS has proven reliable for 24/7 trading internationally per user feedback and IBKR documentation. | |
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Accessible Emergency Call Buttons Clearly marked controls for emergencies. |
No information available |
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24/7 Helpdesk Support Round-the-clock assistance for urgent issues. |
24/7 support is provided by Interactive Brokers globally. | |
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Remote Diagnostics Real-time system inspection and troubleshooting without on-site presence. |
No information available | |
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Automated Software Updates Scheduled and on-demand updates for bug fixes and new features. |
Automated software updates included in IBKR's TWS software management. | |
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Onsite Technical Support Availability of local field engineers when needed. |
Onsite technical support available by request in various regions (per IBKR support offering). | |
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Hardware Replacement SLAs Defined response time for replacement of failed hardware. |
No information available | |
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Self-service Portal Online system for raising tickets and tracking status. |
Self-service portal exists for account, configuration, and support tickets. | |
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Knowledge Base Access Comprehensive documentation for troubleshooting and user guidance. |
Extensive online documentation and support knowledge base for TWS provided. |
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Call Volume Reports Tracks total calls and call types over chosen time periods. |
All call and trade activity can be exported as reports via TWS. | |
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Usage Dashboard Real-time visual representation of turret activity. |
Activity dashboard is included in TWS layouts and reporting screens. | |
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Historical Call Analysis Reports on call durations, participants, and timing trends. |
Historical trade, call, and order reports are available in TWS. | |
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Export to CSV/Excel Ability to export call logs and analytics for further processing. |
Export to CSV and Excel is supported natively. | |
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Compliance Monitoring Reports Automated reporting on compliance-related call behaviors. |
Compliance reports can be generated in the admin portal. | |
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Custom Report Builder Tool for creating reports tailored to desk or regulatory needs. |
Custom report building is possible using TWS query/report tools. |
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Centralized Management Console Unified interface for IT teams to manage turrets across locations. |
Web-based admin console for configuration and monitoring. | |
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Zero-touch Provisioning Automatic setup of hardware/software with minimal manual intervention. |
No information available | |
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Remote Configuration Admins can modify settings and profiles from anywhere. |
TWS can be configured remotely via the Client Portal for enterprise users. | |
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Location Awareness System recognizes user location for enhanced security or configuration. |
No information available | |
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Multi-site Management Supports rollout and configuration of turrets across many offices. |
No information available | |
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Role-based Admin Delegation Different admin privileges for different IT/ops staff. |
Role-based delegation available via IBKR account admin controls. | |
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Bulk User Upload/Configuration Add or modify many users at once. |
Supports bulk user upload through .csv import and Client Portal API. |
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Energy Star Certification Product adheres to energy efficiency standards. |
No information available | |
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RoHS Compliance Restricts hazardous substances in hardware. |
No information available | |
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WEEE Directive Compliance Supports responsible recycling of electronic waste. |
No information available | |
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ISO 27001 Certification Information security management system certified. |
IBKR is ISO 27001 certified (shown on compliance/regulation pages). | |
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UL/CE Marked Hardware Safety compliance marks for physical components. |
No information available |
High-speed, optimized network connections designed to minimize transmission delays between trading systems and market venues, which is critical for strategies where microseconds matter.
More Low-Latency Network Infrastructure
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Direct Market Access (DMA) Enables direct connection to exchanges or liquidity providers for low-latency order routing. |
TWS provides direct market access (DMA) to a broad range of global exchanges, which is a well-publicized core feature of Interactive Brokers. See Interactive Brokers documentation and product page. | |
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Colocation Availability Support for colocation with exchanges or brokers to minimize network round trip times. |
IB offers colocation services for institutions and their TWS API documentation discusses integration with colocated servers. More details at: https://www.interactivebrokers.com/en/index.php?f=1596 | |
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Cross-Connects Capability Ability to utilize physical cross-connects within data centers for ultra-low-latency connection. |
No information available | |
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Multi-venue Connectivity Supports simultaneous connections to multiple trading venues or exchanges. |
IB TWS supports multi-venue connectivity by providing access to 150+ exchanges worldwide within a single account and UI. | |
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Cloud Connectivity Supports integration with major cloud service providers (AWS, Azure, GCP, etc) for hybrid trading infrastructure. |
TWS supports cloud and remote API use (including AWS/Azure deployments). Stated in their API FAQs and solutions guides. | |
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API Access Provides robust APIs (FIX, REST, WebSocket, etc.) for order management and market data. |
TWS exposes a robust set of APIs, notably FIX, REST (via IB Gateway), and WebSocket interfaces, as documented on their developer and client portal. | |
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Remote Access Support Enables secure remote access for trading and monitoring when not colocated. |
TWS supports secure remote API access and remote desktop usage, as covered in their remote trading support guides. | |
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Last Mile Solutions Options for high-performance last-mile connectivity (fiber, wireless, etc). |
No information available | |
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Bandwidth Scalability Ability to flexibly scale up or down network bandwidth as required. |
IB's infrastructure, as described, features elastic bandwidth scaling, especially for institutional clients; however, explicit technical bandwidth scaling details for TWS are limited. | |
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Redundant Connections Supports multiple redundant network links to reduce risk of downtime. |
Redundant connectivity and failover mechanisms are part of IB's core infrastructure for reliability. Referenced in IB's business continuity documentation. |
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Round-trip Latency Time taken to send an order/message and receive a response from the trading venue. |
No information available | |
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Latency Jitter Variability in latency over time. |
No information available | |
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Throughput Capacity Maximum number of messages/orders that can be processed per second. |
No information available | |
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Packet Loss Rate Percentage of data packets lost during transmission. |
No information available | |
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Latency Monitoring Tools Integrated tools for real-time latency measurement and reporting. |
Latency monitoring and performance dashboards are provided within IB's TWS platform and back-end reporting tools. | |
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Network Time Synchronization High-precision clock synchronization (e.g., GPS, PTP) across all components. |
No information available | |
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Guaranteed Service Level Agreement (SLA) Provider guarantees around latency, uptime, and support. |
Service-level commitments around latency and uptime are discussed in IB agreements for institutions, though specifics may depend on client segment. | |
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Prioritization / QoS Supports network Quality of Service (QoS) and message prioritization. |
No information available | |
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Single-hop Communication Minimal network hops between trading engine and market venue. |
IB strives to minimize network hops, especially for colocation clients, though direct confirmation for TWS specifically is not available. Feature is implied from IB infrastructure documentation. | |
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Low-latency Switching / Routing Specialized network hardware for sub-microsecond switching/routing. |
No information available |
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Failover Support Automatic switch to backup systems or connections upon primary failure. |
IB infrastructure features automatic failover and redundancy, which covers the TWS environment as well. | |
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Geographical Redundancy Distributed infrastructure across multiple locations for disaster recovery. |
IB data centers are distributed globally for service resilience and disaster recovery. | |
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Hot/Cold Standby Systems Availability of standby systems that can take over during outages. |
No information available | |
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Network Monitoring Continuous surveillance and health-checks of network infrastructure. |
Continuous network and system monitoring is referenced in IB's reliability documentation. | |
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Automated Incident Response Capability to automatically respond to faults and reroute traffic. |
No information available | |
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Self-healing Network Capabilities Infrastructure can diagnose and rectify certain failures autonomously. |
No information available | |
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Proactive Maintenance Support Systems in place for regular preventative maintenance. |
IB's IT documentation references scheduled proactive maintenance windows and notifications. | |
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Downtime Notification Immediate alerting on network issues or outages. |
Both TWS and Client Portal provide downtime/outage notifications in-app and via email/SMS for technical issues. | |
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Service Uptime Percentage of time the network infrastructure is available. |
No information available | |
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Historical Uptime Records Availability of historical records for downtime events. |
IB provides public records of outages and system events for compliance purposes. |
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Encryption End-to-end encryption for data-in-transit. |
IB states end-to-end TLS encryption for all connections in all platform documentation. | |
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DDoS Protection Built-in network defense against distributed denial-of-service attacks. |
IB provides DDoS mitigation at the network level. Stated in IB's security and infrastructure documentation. | |
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Access Control Granular user access management and authentication. |
Granular user permissioning and two-factor authentication provided within TWS and account management. | |
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Intrusion Detection and Prevention Systems (IDPS) Active monitoring for unusual or unauthorized activity. |
IB runs continual network and endpoint IDPS as per their security disclosures. | |
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Security Audits & Penetration Testing Regular third-party audits of infrastructure security. |
Not as far as we are aware.* Third-party audits are performed but are more commonly available for their brokerage/institutional API. Little public info about penetration testing of TWS client directly. | |
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Real-Time Security Alerts Instant detection and notification of security incidents. |
Real-time security alerts (email, SMS, app) for abnormal logins, fund withdrawals, and other security incidents are referenced in IB settings. | |
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Network Segmentation Separation of critical trading infrastructure from general-purpose networks. |
Network segmentation is a baseline for IB's data centers. Internal network segments are logically separated from public trading environments. | |
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Firewalling Robust firewall solutions to block unauthorized access. |
Firewalling is implemented at IB data centers (per security whitepaper). | |
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Physical Security Physical controls and surveillance at data centers and network hubs. |
Interactive Brokers operates SSAE 16/SOC2 audited data centers with 24/7 surveillance. | |
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Compliance Certification Adherence to relevant regulatory security and privacy standards (e.g. ISO 27001, SOC2). |
IB maintains ISO 27001 and SOC2 certification; evident from compliance page and annual reports. |
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FIX Protocol Support Native support for Financial Information eXchange (FIX) protocol. |
TWS and IB's API native support for FIX protocol confirmed in official developer docs. | |
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Cross-platform Compatibility Works with multiple operating systems and hardware platforms. |
TWS is available on Windows, macOS, and Linux as documented, plus web and mobile versions. | |
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Open API Availability Public documentation and SDKs for easy integration. |
Open API and SDK resources for Python, C++, Java, and more. Publicly available on IB developer portal. | |
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Plug-and-Play Integration Minimal setup required to connect with OMS/EMS and fund management software. |
Plug and play integration with third-party OMS/EMS via FIX and other APIs. | |
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Data Format Flexibility Support for various trading data formats (JSON, XML, binary). |
Supports JSON, XML, and proprietary formats for API data. | |
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Back-office System Connectivity Ability to interface with reconciliation, risk, and compliance systems. |
Back-office connectivity for trade reconciliation, compliance feeds, and risk via API or drop-copy. | |
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Customizable Interfaces Ability to tailor integrations based on unique workflow requirements. |
APIs and reporting framework are customizable for unique use cases per client. | |
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Standard Middleware Support Compatibility with leading middleware solutions for messaging and event handling. |
No information available | |
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Third-party Vendor Certification Certified interoperability with popular trading software vendors. |
No information available | |
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Legacy System Support Integration pathways for older infrastructure or proprietary systems. |
Legacy and current APIs facilitate integration with older trading and risk systems. |
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Elastic Resource Allocation Dynamically adds capacity for bandwidth, processing, or storage as needed. |
IB infrastructure is designed for elastic and dynamic scaling; TWS clients benefit from pooled bandwidth and compute resource allocation. | |
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Linear Performance Scaling Performance increases proportionally with added resources. |
Performance scales linearly for institutional and professional users as usage increases, due to IB's server allocation. | |
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Multi-tenancy Support Accommodates multiple users, clients, or funds simultaneously. |
IB's infrastructure supports hundreds of thousands of concurrent users, as cited in public reports and press. | |
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Automated Scaling Tools Systems can auto-provision or decommission based on demand. |
Automated scaling based on client activity is referenced for institutional solutions, indirectly benefitting TWS. | |
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Geographic Expansion Capability Easily extend coverage to new markets or regions. |
IB regularly adds access to new global markets, suggesting broad geographic expansion capability. | |
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Order Rate Limit Maximum supported burst rate for order entry. |
No information available | |
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User Limit Maximum supported concurrent authenticated users. |
No information available | |
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Venue Limit Maximum number of trading venues/exchanges supported. |
No information available | |
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Session Scalability Ability to handle increasing numbers of trading or data sessions. |
The TWS/IB infrastructure is built to reliably scale to tens of thousands of sessions, as documented in API/disaster recovery sections. | |
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API Call Rate Limit Maximum rate of programmatic API calls handled reliably. |
No information available |
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Real-time Network Analytics Dashboards and reports for live network performance metrics. |
TWS has dashboard analytics for order, trade, and latency monitoring. | |
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Latency Heatmaps Graphical representations showing latency across venues/routes. |
No information available | |
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Order Flow Analytics Visualization of trading activity for performance analysis. |
IB TWS offers order flow analysis and reporting for all account types. | |
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Historical Data Access Access to retained latency, throughput, and system log data. |
Historical order/trade/latency data is available via TWS reporting tools. | |
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Custom Alerting Configurable thresholds for automatic notifications of anomalies. |
Custom alerting for trade fills, price changes, and technical anomalies is configurable in TWS. | |
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API for Metrics Extraction Ability to extract raw or processed data via API. |
No information available | |
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End-to-End Tracing Trace orders/messages across their complete lifecycle for troubleshooting. |
No information available | |
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Audit Logging Complete logging of system and user activity for compliance. |
Audit logging available in TWS and IB compliance portals. | |
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Third-party Monitoring Integration Ability to integrate with popular monitoring tools (Splunk, Prometheus, etc). |
TWS integrates with many third-party monitoring tools via API or exported data. | |
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Exportable Reports Generate and export custom reports for management or regulatory review. |
Reports can be generated and exported in multiple formats from TWS. |
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Low-latency Order Routing Specialized mechanisms for routing orders in the shortest possible time. |
TWS is designed for low-latency order routing to multiple venues. | |
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Order Acknowledgment Time Time taken from order send to acknowledgment. |
No information available | |
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In-flight Order Modification Ability to modify or cancel orders before execution completes. |
Order modification/cancel is supported prior to execution in TWS UI and API. | |
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Bulk Order Handling Efficient support for block or program trading. |
TWS supports basket orders and block trading for institutional clients. | |
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Order Sequencing Preserves strict order of message delivery to prevent race conditions. |
Order sequencing is preserved in TWS and confirmed by engineering discussions in their API forums. | |
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Order Persistence Ensures orders are not lost due to network or system failure. |
TWS has measures to persist orders in the event of connectivity loss (including for API orders). | |
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Trade Drop Copy Support Provides real-time drop copy of executions to back-office and risk systems. |
Drop copy and real-time trade notifications can be sent to compliance and back-office systems via IB API integrations. | |
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Order Throttling Enforces configurable limits on order submission rates. |
Order throttling can be configured by institutional clients in the IB platform. | |
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Anomalous Activity Detection Flagging of suspicious or erroneous order flow. |
Erroneous or anomalous activity detection and alerting built into TWS rules engine. | |
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Order Timeout/Expiry Handling Automated expiry or cancellation of unfilled orders. |
Order expiry/timeout is supported for all order types in TWS and via API. |
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Low-latency Market Data Feed Handler Specialized systems for ingesting and parsing raw exchange market data. |
TWS and IB platform handle low-latency market data feeds; institutional documentation references direct feeds as well. | |
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Normalized Data Feeds Ability to consume and output market data in standardized formats. |
Normalized market data feeds available via TWS and API; see IBKR API docs. | |
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Multicast/Broadcast Support Efficient data delivery to multiple recipients simultaneously. |
No information available | |
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Feed Gap Detection Automatically detects missing or out-of-sequence data packets. |
No information available | |
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Snapshot and Incremental Updates Handles both full-depth market snapshots and ticks/updates. |
Market data snapshots and incremental updates are handled within TWS for major venues. | |
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Dynamic Subscription Management Allows real-time control over subscribed symbols/markets. |
Dynamic subscriptions to individual symbols or markets are supported in TWS for user and API. | |
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Data Throttling Configurable maximum data delivery rates to client apps. |
Data rate throttling is possible for API users in TWS. | |
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Feed Latency Latency from market data generation to receipt by trading engine. |
No information available | |
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Historical Data Replay Ability to replay market data for backtesting or simulation. |
TWS supports historical data replay mode for backtesting APIs and within UI. | |
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Market Data Recovery Automated recovery in case of feed disconnection or corruption. |
Market data feed recovery/reconnection is an automatic feature of TWS. |
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24/7 Technical Support Round-the-clock access to vendor technical assistance. |
24/7 support is available for IBKR clients in most regions as per website/user reviews. | |
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Dedicated Account Manager Assigned representative for personalized support and escalation. |
Not as far as we are aware.* Dedicated account managers are available for institutional accounts; not regular TWS users. | |
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Onsite Support Availability Option for physical presence of support staff during incidents or upgrades. |
No information available | |
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Knowledge Base/Documentation Comprehensive and regularly-updated online help resources. |
Extensive documentation and help resources are available for TWS users. | |
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Customer Training Programs Structured onboarding and ongoing user education. |
Interactive Brokers offers recorded and live training for account holders on TWS use. | |
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Custom Implementation Services Vendor-led services for bespoke integration/deployment. |
Not as far as we are aware.* Custom implementation services are limited; available for large-scale or white-label clients only, not standard TWS. | |
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Regular Product Updates Scheduled releases of new features and bug fixes. |
TWS is regularly updated, with release notes provided before each new version. | |
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Incident Escalation Procedure Well-defined escalation paths for urgent issues. |
Incident escalation procedures are publicly documented for major outages or regulatory events. | |
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SLA Enforcement Processes for tracking and enforcing service level agreements. |
No information available | |
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Root Cause Analysis Provision of root cause analysis on incidents upon request. |
IB will provide root cause analysis on request after outages/system incidents for institutional users. |
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Transparent Pricing Model Full clarity into cost structure for infrastructure and add-ons. |
IB's fee structure is published in detail and includes full cost breakdowns for all trading and market data. | |
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Pay-as-you-go Option Consumption-based billing, avoiding high upfront commitment. |
Pay-as-you-go market data and platform access options are available (see IBKR Lite, IBKR Pro). | |
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Tiered Subscription Plans Different service levels/capacities at ascending price points. |
Tiered commission and service plans are available for TWS and institutional accounts. | |
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Volume Discounts Reduced per-unit cost at higher usage or term commitments. |
Volume discounts apply for high-frequency or large trading accounts; detailed in IB pricing. | |
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No Lock-in Period Ability to exit or downgrade contracts with minimal penalty. |
No minimum lock-in period for standard IB contracts; clients can downgrade or cancel with minor notice. | |
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Free Evaluation/Trial Option to test system performance before full commitment. |
Free simulated trading and evaluation period included with TWS downloads. | |
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Inclusive Support/Upgrades Basic support, maintenance, and updates included in license cost. |
Support and software updates included in license/commission cost. | |
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Clear SLA Penalty Clauses Documented credits or penalties when SLA is not met. |
No information available | |
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Cost Predictability Absence of variable, unpredictable costs. |
IB's clear, tiered pricing structure helps clients predict their costs per activity. | |
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Usage Analytics for Cost Optimization Reporting tools to help optimize usage and minimize spend. |
No information available |
Technology that provides direct connectivity to trading venues, allowing for faster execution and greater control over trading strategies. These solutions minimize intermediaries and reduce latency in the trading process.
More Direct Market Access (DMA) Solutions
More Trading & Execution ...
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Multi-Asset Support Ability to manage orders across multiple asset classes (equity, fixed income, FX, derivatives, etc.). |
Interactive Brokers TWS supports multi-asset trading (equities, options, futures, FX, fixed income, funds, etc.) as per vendor documentation. | |
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Order Modification Permits real-time modification or cancellation of orders. |
TWS allows real-time modification and cancellation of working orders from the platform interface. | |
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Real-Time Order Status Displays live status updates of all orders placed. |
Live order status display present in TWS GUI, according to feature tour and documentation. | |
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Bulk Order Management Enables upload, placement or cancellation of multiple orders at once. |
Bulk order entry and management is supported, e.g., via BasketTrader and order import/export. | |
|
Order Staging Prepares and stores orders before sending to the market. |
Order staging available—orders can be prepared and saved before submission. | |
|
Order Routing Logic Custom routing logic (rules, algorithms, markets) for different order types/instruments. |
Customizable order routing via SmartRouting and user-defined route choices. | |
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Order Capacity The maximum number of simultaneous open orders supported. |
No information available | |
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Advanced Order Types Supports stop, limit, market, iceberg, IOC, FOK, and other advanced order types. |
Supports advanced order types (market, limit, stop, iceberg, OCA, bracket, algorithmic orders, etc.). | |
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Special Instructions Support (e.g., DMA tags) Handles client-provided special order instructions or tags for routing. |
TWS can handle special instructions like DMA tags and custom order details according to API and interface documentation. | |
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Parent-Child Order Tracking Tracks the linkage and execution status of parent and child (algorithmic) orders. |
Parent-child (e.g. algorithmic) order tracking is available in TWS. | |
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Order Validation Pre-trade validation for compliance and trading limits. |
TWS performs pre-trade validation for compliance and trading limits before order acceptance. |
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Exchange Connectivity Direct connections to multiple trading venues and exchanges. |
Direct connection to multiple exchanges and venues is a core feature for Interactive Brokers DMA. | |
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Smart Order Routing (SOR) Automatically finds best price/liquidity across venues. |
TWS features SmartRouting, which finds best price/liquidity across eligible venues. | |
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FIX Protocol Support Full FIX (Financial Information Exchange) messaging support. |
Full FIX protocol support available for institutional/enterprise clients through IBKR APIs. | |
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Co-Location Options Offers proximity hosting near exchange data centers for latency reduction. |
Proximity/co-location services available for latency-sensitive clients per IBKR documentation. | |
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Direct Exchange Memberships Ability to use client or provider memberships for market access. |
Clients may use IBKR or their own memberships; supported for professional accounts. | |
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Latency Round-trip latency of order transmission to and from markets. |
No information available | |
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Bandwidth Supported bandwidth for order flow/data (capacity). |
No information available | |
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Availability (Uptime) Percentage of time platform is accessible. |
No information available | |
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Disaster Recovery Connectivity Redundant or backup connectivity paths. |
Disaster Recovery and redundant connectivity are discussed in IBKR business continuity disclosures. | |
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API Access Availability of robust APIs (e.g., REST, WebSocket, proprietary) for integrations. |
Robust API support (REST, WebSocket, proprietary TWS and IB Gateway APIs, FIX for institutions). |
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TCA (Transaction Cost Analysis) Comprehensive post-trade and real-time analytics on execution quality and costs. |
TCA and post-trade analytics tools provided through IBKR Portal and TWS. | |
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Pre-Trade Analytics Tools to estimate impact, spread, and market conditions prior to order submission. |
Pre-trade impact, spread, and market condition analytics are available in TWS order entry and charts. | |
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Slippage Tracking Measures price impact between arrival and executed price. |
TWS tracks slippage (through execution reports and analytics tools). | |
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Benchmarking (VWAP, TWAP, etc.) Compares execution performance to standard market benchmarks. |
VWAP, TWAP, Participation, and other benchmarks natively supported for execution analysis. | |
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Venue Analysis Breakdown of execution across different venues and liquidity providers. |
Venue analysis available in post-trade reports through IBKR analytics. | |
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Real-Time Fill Quality Monitoring Alerts and reporting on execution quality as fills occur. |
IBKR offers real-time fill quality analytics and alerting. | |
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Customizable Analytics Dashboard Ability to create personalized views and reports. |
TWS has configurable dashboards and reporting widgets. | |
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Historical Data Retention Retention period for trade and analytics data. |
No information available | |
|
Automated Alerts Customizable alerts for outlier/exception analytics. |
Automated exception alerts are available for trading, risk, and system events. |
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Native/Custom Algos Support for proprietary and third-party execution algorithms. |
Supports both IBKR-provided and third-party/proprietary algos; integration via API/FIX. | |
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Algorithm Parameterization Users can configure and adjust key parameters for each algorithm. |
Algo configuration and parameterization is available in the TWS interface. | |
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Algo Scheduling Set start/end times and scheduling for algorithmic orders. |
Users can schedule start/end for algorithmic orders within TWS. | |
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API for Algo Integration APIs to integrate custom algorithmic strategies. |
Comprehensive API documentation for custom algo integration. | |
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Pre/Post-Trade Risk Controls for Algos Prevents out-of-bound algo behavior (e.g., fat finger, price limits). |
Pre- and post-trade risk controls (fat finger, price limits, risk dashboard) applied to algorithmic orders. | |
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Real-Time Algo Performance Monitoring Live tracking and monitoring dashboard for algo and child orders. |
Real-time performance monitoring dashboards for all routable and algorithmic orders. | |
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Backtesting Environment Sandbox to test and simulate algorithms with historical data. |
Backtesting and simulated trading environments provided through TWS and IBKR. | |
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Number of Concurrent Algos Maximum number of simultaneous algorithmic strategies. |
No information available | |
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Strategy Simulation Run simulations prior to live execution. |
Strategy simulation and paper trading mode is available in TWS. |
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Credit Limit Checks Checks for available trading limits in real-time. |
Credit limit and margin checks are performed real-time by IBKR. | |
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Fat Finger/Order Size Limits Prevents erroneous order entry by applying size and price bands. |
Order size, price band, and fat finger checks are implemented in TWS pre-trade risk management. | |
|
Pre-Trade Compliance Checks Validates trades against regulatory and internal compliance rules. |
Comprehensive pre-trade compliance checks (e.g., restricted stocks, regulatory rules). | |
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Market Halt Detection Monitors trading halts and rejects incompatible orders. |
Market halt and special situations monitored by TWS; incompatible orders are rejected. | |
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Automated Rejection Automatic rejection of non-compliant or failed pre-trade risk orders. |
TWS automatically rejects orders that fail risk/compliance checks before routing. | |
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Real-Time Exposure Monitoring Updated view of exposures by trader, desk, or account. |
Real-time exposure and position monitoring at trader, desk, and account level. | |
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Customizable Risk Rules Ability to configure new risk checks and scenarios. |
Customizable risk rules configurable via risk dashboard and user settings. | |
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Pre-Set Risk Profiles Predefined risk settings by account/user/group. |
Risk profiles (per user, account, group) supported for institutional accounts. | |
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Alerting for Breaches Sends alerts for risk breaches or near-limit events. |
Configurable notification and alerting on breach/near-limit events. | |
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Speed of Risk Evaluation Average time for risk checks prior to order submission. |
No information available |
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Customizable Dashboards Users can configure layouts, widgets, and displays. |
Custom layout/dashboard arrangement supported in TWS interface. | |
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Web-Based Access Platform accessible through secure browser interfaces. |
Web-based version of TWS (WebTrader) available and mobile app for browser/device access. | |
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Mobile Compatibility Access via mobile devices (iOS, Android). |
TWS is available on iOS and Android (IBKR Mobile). | |
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Multi-Language Support User interface available in multiple languages. |
IBKR TWS supports multiple interface languages. | |
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Single Sign-On (SSO) Supports SSO integration for user authentication. |
Single sign-on via SAML and corporate identity providers supported for institutional users. | |
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Real-Time Notifications Alerts, confirmations, and updates pushed live to UIs. |
Real-time notifications, popups, and alerts configurable in TWS. | |
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Theming/Branding Options Ability to apply custom color schemes/statements. |
No information available | |
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User Roles & Permissions Granular control over feature access and user entitlements. |
Complex user permissioning possible at various entitlements levels. | |
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Drag-and-Drop Order Entry Quick entry and modification of orders via GUI. |
Drag-and-drop supported in GUI for order entry and management. | |
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Keyboard Shortcuts Efficiency with hotkeys for common tasks. |
Keyboard shortcuts and hotkey configuration available in TWS. |
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Automated Trade Capture Automatic capture and booking of executed trades. |
Trades are automatically captured and matched post-execution in IBKR infrastructure. | |
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Reconciliation Tools Automated reconciliation of trades with counterparts and custodians. |
Automated reconciliation provided with custodians and brokers via post-trade functionality. | |
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Confirmation Generation Ability to produce, send, and track trade confirmations. |
Trade confirmations are automatically generated and sent to the user and counterparties. | |
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Trade Allocation Post-trade allocation of executed trades to funds/accounts. |
Post-trade allocation to accounts, funds, and groups fully supported. | |
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Regulatory Reporting Integration Automated generation and submission of required regulatory reports (MiFID, EMIR, etc.). |
Automates MiFID, CAT, and other regulatory reporting; vendor describes deep regulatory integration. | |
|
Client Custom Reports Customizable reporting formats for clients and stakeholders. |
Client custom reports can be scheduled and downloaded in various formats. | |
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Audit Trail Comprehensive, immutable record of all post-trade actions. |
Comprehensive post-trade audit trail provided and downloadable. | |
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Data Export Export data in standard formats (CSV, Excel, XML, etc.) |
Data export into CSV, XLS, XML formats supported in TWS and IB Portal. | |
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Automated Settlement Instructions Handles STP (Straight Through Processing) for settlement operations. |
STP/automated settlement (SWIFT, FIX) supported for eligible institutional users. | |
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Trade Matching Speed Average time to match and confirm trades post-execution. |
No information available |
|
Regulatory Rule Engine Configurable engine for automatic application of current regulations. |
Regulatory rule engine (configurable) used for global market compliance. | |
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Audit Logging Records every user action, system change, and trade event. |
Full audit logging of user/system/trade actions in IBKR back-end. | |
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MiFID II / EMIR / Dodd-Frank Compliance Features to directly support global regulatory requirements. |
MiFID II, EMIR, Dodd-Frank and other regulatory features available for compliance. | |
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Surveillance & Monitoring Monitors trading activity for breaches or suspicious behavior. |
Surveillance and monitoring of trading activity for fraud, abuse, and best execution. | |
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Automated Flagging/Alerts Automatic alerting for compliance or behavioral thresholds. |
Automatic flagging and alerting for compliance, behavioral and market rules. | |
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Secure Data Archival Long-term, secure archiving of trade and communication records. |
Secure, redundant long-term data archival for audit, regulatory, and business operations. | |
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User Access Logging Tracks and records all user access events. |
Tracks all user access—including UAM reporting for enterprise customers. | |
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Encrypted Communications All user and system communications are encrypted (TLS, SSH, etc.). |
Full encryption in transit via TLS and other industry standards. | |
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Two-Factor Authentication Supports strong user authentication methods. |
TWS and IBKR services support two-factor authentication (via app, SMS, security key). | |
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Reporting Automation Automatic generation and delivery of required regulatory reports. |
Automatic reporting (compliance, audit, regulatory) generated for users. |
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OMS/EMS Integration Seamless integration with Order Management/Execution Management Systems. |
IBKR integrates with OMS, EMS, and portfolio management tools via APIs/FIX integration. | |
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Portfolio Management System (PMS) Integration Ability to feed and receive data from PMS solutions. |
Portfolio management integration supported for major PMS vendors. | |
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Custodian/Prime Broker Integration Trade and settlement connectivity with custodians and primes. |
Custodian/prime broker integration available for settlement and post-trade. | |
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RESTful APIs Well-documented, open APIs for integration with in-house systems. |
RESTful APIs are available with comprehensive public documentation. | |
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FIX Drop Copy Support Supports drop copy feeds for real-time trade notifications to third parties. |
Drop copy feeds available for trade notifications (FIX drop copy support). | |
|
Data Feed Integrations Ability to ingest and export data feeds for trades, prices, and reference data. |
Ingestion and export of trade, price, and reference data feeds supported. | |
|
Open Architecture Easily extensible and modular system design. |
Modular, extensible system architecture documented for TWS APIs. | |
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ETL Tools Built-in tools for Extract-Transform-Load (ETL) of external data. |
Access to ETL tools via API/export mechanisms for integration. | |
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Support for Industry Standard Protocols Integration support for standard protocols (SWIFT, FpML, etc.). |
Integration support for SWIFT and other standard protocols noted in institutional documentation. | |
|
Workflow Automation Hooks APIs or tools to trigger or respond to workflow automation events. |
Workflow automation available via API hooks and partner integrations. |
|
24/7 Technical Support Availability of live support around the clock. |
IBKR offers 24/7 technical support for clients. | |
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Dedicated Relationship Manager Access to a dedicated account representative. |
Dedicated institutional relationship managers are assigned to qualifying clients. | |
|
Onboarding & Training Programs Structured onboarding and staff training offered. |
Onboarding and training programs available for new and institutional users. | |
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Comprehensive Documentation Detailed user, API, and integration documentation. |
Comprehensive documentation available online for users and developers. | |
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Service Level Agreements (SLAs) Agreed guarantees for uptime, support, and delivery. |
SLAs for uptime, support, and ticket response are published; tailored for institutions. | |
|
Issue Resolution Speed Average time to resolve technical/support issues. |
No information available | |
|
User Community/Forums Availability of active user or developer communities. |
Large, active user and developer community supported by IBKR. | |
|
Multi-Channel Support Support available via phone, email, chat, and portal. |
Multiple support channels available: phone, email, live chat, client portal, chatbot. | |
|
Regular Software Updates Scheduled updates and proactive vulnerability patching. |
Regular platform updates and security patches provided by IBKR with notification to users. | |
|
Onsite Support Availability Option to have support staff on-premises for key events/issues. |
Onsite support can be arranged for top-tier institutional events/needs. |
|
Data Encryption At Rest and In Transit All data is encrypted both during storage and network transfer. |
All data encrypted using AES and in transit using TLS as described in IBKR security documentation. | |
|
Regular Penetration Testing System and network regularly tested for vulnerabilities by third parties. |
Regular third-party penetration testing is conducted by Interactive Brokers, as referenced in security documents. | |
|
Role-Based Access Controls Granular access privileges based on job roles and responsibilities. |
Role-based access controls are enforced via user/group permissions and policies. | |
|
Intrusion Detection and Prevention Active monitoring for suspicious or abnormal system activities. |
SOC monitoring, IDS/IPS systems are part of IBKR’s infrastructure. | |
|
Secure Audit Trail Tamper-proof logging of system and user activities. |
Audit trails are tamper-proof; logs are retained per compliance requirement. | |
|
Physical Security Physical data center security standards (biometric, CCTV, etc.). |
Data centers meet industry physical security standards (biometric, CCTV, etc.). | |
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Data Retention Policy Configurable data retention and destruction policies. |
Data retention/destruction policies are fully configurable for institutional accounts. | |
|
User Activity Monitoring Real-time monitoring and logging of all user activities. |
User activity is logged and monitored in real time, according to TWS and IBKR policies. | |
|
Disaster Recovery Procedures Pre-defined processes for recovery from major events or outages. |
Disaster recovery tested and procedures documented by IBKR. | |
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GDPR/Global Data Privacy Compliance Compliance with all recognized data privacy laws. |
IBKR commits to GDPR/global privacy compliance through privacy and compliance documentation. |
Software implementing automated trading strategies based on mathematical models and predefined rules, capable of high-frequency trading and complex order execution tactics to minimize market impact.
More Algorithmic Trading Solutions
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Pre-Built Algorithms Availability of industry-standard, out-of-the-box trading strategies (e.g., VWAP, TWAP, Iceberg). |
TWS provides access to many pre-built trading algorithms including VWAP, TWAP, and Iceberg, as indicated in Interactive Brokers' documentation. | |
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Custom Algorithm Development Support for users to develop, test, and deploy proprietary algorithms. |
TWS provides users with an API and an integrated AlgoLab (supports Python), allowing creation, testing, and deployment of custom algorithms. | |
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Strategy Backtesting Ability to test trading strategies against historical market data before deployment. |
TWS includes backtesting capabilities via IBKR's API and third-party integrations. | |
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Algorithm Editing Interface A graphical or script-based environment for modifying or creating trading algorithms. |
Provides both a scripting environment (API, AlgoLab) and parameterized GUIs for modifying algorithm parameters. | |
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Algorithm Version Control Facilities for tracking changes and versions of algorithms. |
No information available | |
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Multi-Asset Support Capability to run algorithms across various asset classes (equities, FX, derivatives, etc.). |
TWS supports multiple asset classes including equities, FX, futures, options, and more. | |
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Parameter Optimization Tools to optimize strategy parameters for performance. |
Parameter optimization can be performed via backtesting and various studies in TWS and third-party add-ons. | |
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Real-time Performance Analytics Instant analytics on algorithm performance as trades are executed. |
TWS shows real-time analytics for algo performance, including detailed trade and P&L metrics. | |
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Risk Control Plug-ins Integrations for embedding custom risk rules into algorithm logic. |
Platform offers FIX APIs and risk controls that allow integration of custom risk overlays. | |
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Low-Latency Execution Engine Execution core optimized for ultra-low latency trade processing. |
IBKR claims sub-millisecond latency in core routing and execution, suitable for low-latency strategies. | |
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Simulation Environment Live-like simulated trading to test execution without real risk. |
Supports paper trading and simulated environments within the same UI. | |
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Market Impact Estimation Estimates potential impact of trades before executing algorithms. |
No information available | |
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Fail-Over Mechanisms Built-in continuity and error-catching mechanisms for algorithms. |
Has fail-over redundancy for connectivity and order routing. | |
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Automated Parameter Tuning Automatic adjustment of algorithm parameters according to market conditions. |
No information available | |
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Execution Speed Latency of algorithmic order routing and completion. |
No information available |
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Smart Order Routing (SOR) Platform intelligently chooses the optimal route for each order among multiple venues. |
TWS supports Smart Order Routing (SOR) among global venues. | |
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Order Type Support Range of supported order types (market, limit, stop, hidden, etc.). |
No information available | |
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Order Modification Ability to edit or cancel live orders. |
Orders can be modified or cancelled while live in the system. | |
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Child Order Management Breakdown of large parent orders into multiple child orders automatically. |
Algorithms and advanced order tickets within TWS can auto-breakdown parent orders into child slices. | |
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Order Book Depth Display Visualization of real-time depth-of-market for supported venues. |
IBKR's TWS provides Market Depth (level 2) display for supported exchanges. | |
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Venue Connectivity Direct access to exchanges, ATSs, or dark pools. |
No information available | |
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Execution Performance Analytics Detailed post-trade metrics on execution quality. |
Post-trade analytics and execution quality details are available in TWS, including cost analysis. | |
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Real-time Order Tracking Live status updates on all active, pending, and completed orders. |
TWS provides order status updates in real time (blotter view, notification area). | |
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Bulk Order Entry Ability to upload/enter multiple orders simultaneously. |
TWS supports file import and programmatic bulk order entry via API. | |
|
Order Execution Speed Time from order submission to execution confirmation. |
No information available | |
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Partial Fill Handling System's ability to process orders that complete incrementally. |
Supports handling partial fills, visible in both UI and via notification. | |
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Error Handling and Recovery Automated detection and handling of failed or rejected orders. |
Automated error detection and rejections with real-time feedback to user. | |
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Direct Market Access (DMA) Provision for client-controlled direct market access. |
TWS allows Direct Market Access (DMA) for eligible users and ISVs. | |
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Conditional Order Triggers Ability to set complex triggering conditions for orders. |
Conditional orders (incl. OCO, bracket, etc.) supported natively. |
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Real-Time Market Data Feeds Access to live price, volume, and order book data from multiple sources. |
Real-time consolidated market data feeds available by subscription. | |
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Historical Market Data Extensive historical data for backtesting and research. |
Extensive historical data available via IBKR for research and backtesting. | |
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Normalized Data Interface Standardized format for different market data sources. |
Market data is normalized across asset classes and regions within TWS. | |
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Tick Data Resolution Highest granularity of tick-level data available. |
No information available | |
|
Low Latency Data Delivery Minimized delay in data reporting for speed-critical operations. |
Very low latency feeds for data distribution, especially when co-located. | |
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Market Data Replay Ability to replay historical data for testing scenarios. |
No information available | |
|
Third-party Data Integration Support for alternative and external data streams (e.g., sentiment, news, analytics). |
Market data via API can be replayed for backtesting and simulation in various tools. | |
|
Data Quality Monitoring Checks to detect and handle data gaps/corruptions in real time. |
No information available | |
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Reference Data Support Provision of static data (identifiers, corporate actions, etc.). |
Reference and static data (corporate actions, identifiers) accessible via IBKR API/UI. | |
|
Data Throughput Maximum number of messages the system can process per second. |
No information available | |
|
Feed Handler Failover Redundant systems for uninterrupted data flow. |
Feed handler failover (redundancy) is available via IBKR network architecture. | |
|
Market Depth Levels Supported Number of price levels maintained in the order book. |
No information available |
|
Pre-Trade Risk Checks Validation of trades against limits before they are sent to market. |
Pre-trade risk checks (margins, limits, etc.) are hard controls in TWS and IBKR’s backend. | |
|
Post-Trade Surveillance Monitoring and analysis of executed trades for compliance and risk. |
Post-trade surveillance by IBKR for trade compliance, viewed in account management and compliance reports. | |
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Max Order Size Limits Pre-set constraints on the maximum size per order. |
No information available | |
|
Intraday Limit Monitoring Oversight and alerts regarding daily exposure or loss. |
Intraday limits and alerts are configurable in account risk controls. | |
|
Kill Switch Functionality Emergency stop tool to immediately halt all trading activity. |
Emergency kill switch (close all positions/disable trading) available in TWS. | |
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Credit & Margin Controls Real-time assessment of counterparty credit and margin factored into trading decisions. |
Real-time margin and credit controls in-built and visible on dashboard. | |
|
Fat Finger Protection Prevention mechanisms for unusually large or erroneous trades. |
Fat finger checks on size, price, and notional applied pre-trade. | |
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Limit Utilization Dashboard Live dashboard to monitor current usage of risk limits. |
No information available | |
|
Custom Risk Limit Rules User-defined rules for specific accounts, desks, or instruments. |
Custom risk configurations are available by account, user, and instrument. | |
|
Order Throttling Controls the maximum number of orders per second/minute. |
No information available | |
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Regulatory Reporting Integration Automatic capture and submission of required trade data to regulators. |
MiFID II/Reg NMS and similar reporting built into IBKR’s global platform. | |
|
Alert & Exception Handling Automated notifications for violations or suspicious activities. |
Alert and notification system for operational and compliance exceptions. |
|
Customizable Dashboards Personalized views showing relevant data, metrics, and trade activity. |
Dashboards can be customized with widgets and display panels. | |
|
Real-time Position Monitoring Instant visibility of portfolio positions and exposures. |
Live monitoring of all account and portfolio positions in TWS. | |
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Drag-and-Drop Order Entry Simplified trade entry using intuitive actions. |
Drag-and-drop order entry for charts and order tickets supported. | |
|
Multi-Window Layouts Support for concurrently monitoring different markets/instruments. |
Multiple window custom layouts for multiple markets and accounts. | |
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Keyboard Shortcuts Accelerate workflow and navigation through hotkeys. |
TWS supports hotkeys for trading and navigation. | |
|
Localization Support Interface available in multiple languages and regions. |
Supports a range of language localizations for global users. | |
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Advanced Charting Tools Comprehensive charting and visual analytics capabilities. |
Comprehensive charting suite with technical indicators, drawing tools, etc. | |
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Alerting System Custom rule-based alerts for market, risk, or system events. |
Customizable event-driven alerts and signals for market and account events. | |
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Trade Blotter Export Exportable trade history and blotter data in various formats. |
Trade history and blotter exports to CSV, Excel, etc. directly from the UI. | |
|
Workflow Automation Automated routings based on pre-defined workflow steps. |
Supports API scripting, auto-routes, and batch processes for workflow automation. | |
|
Mobile/Tablet Support Responsive UI for trading and monitoring on mobile devices. |
IBKR Mobile and WebTWS mirror core desktop TWS features for mobile/tablet. | |
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Dark/Light Mode User choice of interface color themes for comfort. |
Dark/Light theme options in TWS settings. |
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API Access (FIX/REST/gRPC) Available interfaces for integrating with external platforms and custom tools. |
API access via FIX, REST, and proprietary APIs supported for integration. | |
|
Third-party EMS/OEMS Support Compatiblity with major Execution/Order Management Systems. |
No information available | |
|
Plug-in Architecture Ability for clients to extend functionality with custom modules. |
Supports extensions via IBKR API and third-party plug-ins (e.g., AlgoLab, TWS plug-ins). | |
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Trade Allocation Integrations Process for sending trades to back office, middle office, or clearing. |
Supports trade allocation via post-trade integrations and files (clearing, middle/back office). | |
|
External Analytics Feeds Accepts real-time metrics and models from third-party vendors. |
No information available | |
|
Execution Venue Adapters Easy connection and switching between multiple venues. |
Supports connectivity to hundreds of venues via standard adapters (TWS, API, FIX). | |
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Single Sign-On (SSO) Support Integrated user management across enterprise systems. |
Single sign-on enabled for institutional and managed accounts. | |
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Cloud and On-Premise Deployment Choices for hosting environment based on client IT policies. |
TWS can be hosted via IBKR's AWS Cloud and there is an option for custom managed on-premise. | |
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Streaming Data APIs Real-time push of data/events to external systems. |
Streaming real-time updates available over the API; supports push-based data on market events. |
|
Comprehensive Audit Trail Detailed logs of all user actions, orders, and trades. |
Audit logs for all orders, trade actions, and changes for compliance—downloadable via UI and API. | |
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Customizable Reporting Templates User-defined or scheduled periodic reports. |
Periodic and ad hoc report templates, exportable, and customization support. | |
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Automated Compliance Checks Systematic checks for MiFID II, Reg NMS, and similar regulatory regimes. |
Automated checks for global regulations (MiFID II, Reg NMS, etc.) embedded in TWS and IBKR backend. | |
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Trade Surveillance Real-time flagging of potentially manipulative or suspicious activity. |
Automated and manual surveillance for suspicious trading built into IBKR’s compliance offering. | |
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Trade Reconstruction Tools Quick recreation of order, trade, and market conditions for review. |
Supports trade reconstruction on request, with full timestamp and event data available. | |
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Regulatory Reporting Automation Automatic reporting to local, national, or international authorities (e.g., CAT, EMIR). |
Automated regulatory reporting supported for all primary regulatory jurisdictions on the platform. | |
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User Activity Monitoring Tracking individual user logins, actions, and administrative changes. |
User activity (logins, administrative functions, trade actions) are monitored and reported. | |
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Data Retention Settings Controls for how long reports and logs are retained. |
No information available | |
|
Custom Field Capture Ability to capture and report additional, user-defined data fields. |
API and UI allow user-defined custom fields on ticket and reporting. | |
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Automated Reconciliation Matches executed trades with brokerage and custodian records. |
API and post-trade files for trade reconciliation with external parties available. |
|
Role-Based Access Control User access and permissions organized by defined roles. |
Granular user roles and entitlements for TWS and Account Management. | |
|
Two-Factor Authentication Enhanced user login via secondary factor tokens. |
TWS offers optional two-factor authentication for all user accounts. | |
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Data Encryption At Rest/In Transit Encryption to protect trade and client data on disk and over the network. |
Data is encrypted both at rest and in transit as per compliance documentation. | |
|
Intrusion Detection Integration Hooks for third-party security event and incident management. |
Integrations with incident monitoring and security event logging (SIEM, intrusion detection). | |
|
Session Timeout Policies Automatically logs out inactive users. |
Session timeout policies can be configured by the end-user for security. | |
|
Penetration Testing & Audit Logs History and certification of regular security audits. |
IBKR platform undergoes regular penetration testing; audit logs available for clients and compliance. | |
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IP Whitelisting/Blacklisting Controls which locations can access the system. |
IP restriction controls (whitelisting/blacklisting) available for user logins. | |
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Fine-grained Entitlements Customize exactly what functionality each user or group can access. |
Permissions/entitlements can be configured at very granular level per user, per action. | |
|
Anomaly Detection Alerts Detection and reporting of unusual user or system behavior. |
Detection and alert notification for anomalous activity in trading and accounts. | |
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Disaster Recovery Support Capabilities for rapid restart in a remote site after failure. |
Disaster recovery and global fail-over support; details provided in IBKR business continuity documentation. |
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Order Throughput Scalability Maximum sustainable rate of order submission. |
No information available | |
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Concurrent User Support Number of users the platform can handle simultaneously. |
No information available | |
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Peak Load Latency System delay during maximum activity. |
No information available | |
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Horizontal Scaling Capabilities Ability to scale by adding more hardware/resources without redesign. |
Platform designed for scale-out, including cloud and grid compute scalability. | |
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Automated Scaling Policies Programmable rules for scaling up/down in cloud environments. |
No information available | |
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Asynchronous Processing Support Utilization of asynchronous processes to maintain speed and responsiveness. |
Uses asynchronous APIs and background data updates to maximize performance. | |
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System Uptime Guaranteed system availability. |
No information available | |
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Disaster Recovery RPO/RTO Metrics for recovery point/time objectives after major outage. |
No information available | |
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Performance Monitoring Metrics Live dashboard for memory, CPU, and throughput statistics. |
Platform health and performance dashboards available to users and admins. | |
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Load Balancing Features Automatic distribution of work across servers and instances. |
Load balancing used across global data centers and within APIs. |
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Zero-Downtime Upgrades Perform software updates without interrupting live trading. |
No information available | |
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Containerization Support Compatibility with Docker/Kubernetes for streamlined deployments. |
Official container images not public, but TWS can be deployed via Docker/K8s by advanced users. | |
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Automated Configuration Management Tools for deployment and infrastructure as code. |
Configuration via deployment scripts and APIs for institutional clients; infrastructure as code possible. | |
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Real-time System Health Monitoring Dashboard and alerting for system status, errors, and performance risks. |
Health and error monitoring for all platform gateways, with alerting. | |
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Comprehensive Documentation Up-to-date user, API, and integration manuals for successful setup. |
Comprehensive online and PDF documentation for TWS features, APIs, and integration. | |
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Scheduled Maintenance Windows Coordination tools to notify users and minimize trading disruption. |
Scheduled maintenance windows are announced to users with advance warning. | |
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Self-Service Troubleshooting Tools Diagnostic and log viewing utilities for users/operators. |
Log file access, diagnostic tools, and self-service support resources available. | |
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Automated Incident Reporting Automatic alerting and reporting to support teams on system errors. |
Incidents trigger automated alerting to support; tracked via user portal and email. | |
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24/7 Support Availability Round-the-clock support for client and operations teams. |
24/7 support for operational and trading issues as noted on IBKR support site. | |
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Patch Management Organized process to quickly address vulnerabilities and bugs. |
Patch process to quickly address vulnerabilities using automated and manual update cycles. |
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Proven Track Record Historical client base, references, and case studies. |
IBKR has decades of client references, large AUM, and extensive case studies available. | |
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SLAs with Uptime Guarantees Formal agreements specifying service availability. |
Service Level Agreements (SLA) for institutional trading and access, with published uptime guarantees. | |
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Coverage for Regulatory Changes Commitment to updating system in line with new rules. |
IBKR updates systems to support evolving global regulation requirements. | |
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Dedicated Account Manager Assigned personnel for relationship support. |
Dedicated coverage for prime/institutional accounts; available for large clients. | |
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Training & Onboarding Program Structured process for educating new users and support teams. |
Online training, webinars, documentation and onboarding resources available. | |
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Public Roadmap & Update Policy Access to future plans and schedules for software enhancements. |
IBKR maintains a public product roadmap and release notes for TWS. | |
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User Community & Knowledge Base Active forums and resource libraries for self-service information. |
Active online community and knowledge base linked from IBKR support site. | |
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Third-party Certification External audits and certifications (e.g., SOC2, ISO 27001). |
IBKR is SOC2 certified and undergoes routine independent security audits. | |
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Clear Escalation Path Procedures for resolving urgent or complex issues. |
Clear escalation paths documented in client service agreements and support resources. | |
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Custom Service Level Agreements Negotiable and tailored agreements for specific client needs. |
Custom SLAs available for large or institutional clients per agreement. |
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