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MURAL Enterprise from MURAL

Digital workspace for insurance innovation, regulatory compliance templates, customer journey mapping tools, facilitation features for product ideation sessions, industry-specific frameworks for insurance processes, enterprise-grade security for sensitive insurance data, and integration with existing insurance tech stacks.

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Product analysis by function

Collaborative Design Platforms for Product Development

Tools that facilitate collaboration among product developers, actuaries, underwriters, and other stakeholders throughout the product development process.
More Collaborative Design Platforms More Product Development ...

User Collaboration & Communication
(12 Yes /12 Known /15 Possible features)

Document & Knowledge Management
(9 Yes /9 Known /15 Possible features)

Workflow & Process Management
(0 Yes /0 Known /15 Possible features)

Integration & Interoperability
(5 Yes /5 Known /15 Possible features)

Security & Compliance
(7 Yes /7 Known /15 Possible features)

Product Modeling & Prototyping
(4 Yes /4 Known /15 Possible features)

Analytics & Reporting
(3 Yes /3 Known /15 Possible features)

Usability & User Experience
(4 Yes /4 Known /15 Possible features)

Stakeholder Engagement & Transparency
(5 Yes /5 Known /15 Possible features)

Automation & Efficiency
(3 Yes /3 Known /15 Possible features)

Support, Scalability & Maintenance
(9 Yes /9 Known /15 Possible features)

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Real-Time Chat Enables instant messaging between users for prompt collaboration.		MURAL offers real-time collaboration, including chat and comments, as a core feature for prompt team communication.
Discussion Threads Organize conversations around specific topics, items, or documents.		MURAL includes discussion threads on boards and sticky notes for topic-focused collaboration.
Video Conferencing Integration Connects with video meeting tools (e.g., Zoom, Teams) directly from the platform.		MURAL integrates with video conferencing tools such as Zoom and Microsoft Teams.
Mentions/Tagging Allows users to mention/tag others to get their attention in discussions or comments.		@Mentions and tagging supported in comments and sticky notes.
Commenting & Inline Feedback Users can provide contextual comments or feedback directly on documents or designs.		Users can comment on and leave contextual feedback directly on items within a mural.
Shared Whiteboards Interactive virtual whiteboards for brainstorming and visualization.		The MURAL canvas is an interactive, infinite whiteboard for digital brainstorming.
Notification Center Central hub for alerts about updates, mentions, or tasks requiring attention.		Notification centers/alerts for mentions, assignments, and changes are supported.
Activity Feed View recent actions and changes across the platform.		Activity feed tracks changes, actions, and participation per mural and workspace.
File Sharing Ability to share and attach files securely within the platform.		File and attachment sharing, including images and documents, is available.
Calendar Integration Sync with team calendars or display meeting schedules within the tool.		Can be integrated with Outlook and Google calendars for scheduling workshops.
Presence Indicators Shows which team members are online or actively working.		No information available
Mobile Collaboration Support Users can collaborate via mobile apps or responsive web versions.		Fully functional mobile and tablet apps enable mobile collaboration.
Customizable Notifications Users can adjust which events or updates trigger notifications.		Users can customize notifications based on board, workspace, and mentions.
Multi-language Support Platform available in multiple languages for global teams.		No information available
User Presence Duration Tracks average duration users are actively engaged (per session).		No information available

Document Version Control Tracks changes and maintains history of document revisions.		Board and content version history is supported; can revert to previous versions.
Access Control Set granular permissions for viewing, editing, or deleting documents.		Detailed access controls for view and edit roles at workspace, room, and board levels.
Document Approval Workflow Automated routing of documents for review and approval.		No information available
Knowledge Base/Repository Centralized location for policies, FAQs, and reference materials.		No information available
Searchable Metadata Users can search documents by tags, keywords, or metadata.		No information available
Document Templates Reusable templates for common insurance product documentation.		No information available
Audit Trail Complete log of all document and data access or modifications.		Audit logs and tracking are available for all board and document access.
Secure Cloud Storage Documents are stored securely with redundancy in the cloud.		Enterprise customers get encrypted, cloud-based storage for all mural data.
Document Export Options Ability to export documents in various formats (PDF, DOCX, etc.).		MURAL allows export of canvases/boards into PDF, PNG, and other formats.
Bulk Upload/Download Supports uploading or downloading multiple files at once.		Bulk upload of images, templates, and export/download are available.
Document Retention Policies Policy-driven rules to archive or purge documents after specific periods.		No information available
E-signature Integration Supports digital signatures for formal approvals.		MURAL integrates with key e-signature tools (e.g., DocuSign) for formal approvals.
Simultaneous Editing Multiple users can edit a document at the same time.		Multiple users can simultaneously edit boards in real-time.
Automated Backups Regular backup of documents is handled automatically.		Cloud infrastructure provides automated backups as part of enterprise-grade offering.
Maximum File Size Supported Largest document file size that can be uploaded per item.		No information available

Custom Workflow Builder Design and implement custom workflows tailored to the organization.		No information available
Process Visualization View product development as interactive flowcharts or Kanban boards.		No information available
Task Assignment Tasks can be assigned to specific users or teams.		No information available
Task Dependencies Define sequential or conditional task relationships.		No information available
Role-Based Task Views Customize task visibility based on user role.		No information available
Approval Gates Enforce staged approvals for critical workflow steps.		No information available
Progress Tracking Monitor completion status of tasks and workflows in real-time.		No information available
Deadline & SLA Monitoring Set deadlines and monitor compliance with turnaround times.		No information available
Automated Reminders System-generated reminders for pending tasks or steps.		No information available
Bulk Task Updates Update multiple tasks at once for efficiency.		No information available
Workflow Templates Pre-built workflow templates for common insurance processes.		No information available
Integration with Project Management Tools Connect with Jira, Asana, or other external PM systems.		No information available
Custom Fields Ability to define and track custom attributes for tasks or steps.		No information available
Workflow Performance Metrics Average time to completion for workflows.		No information available
Maximum Simultaneous Projects Supported Highest number of projects that can be tracked at once.		No information available

API Availability Access to open APIs for custom integrations.		Public developer API is available for custom integrations.
Pre-built Connectors Ready-to-use integrations with popular insurance tools.		MURAL offers pre-built connectors for Microsoft Teams, Slack, Jira, and other common enterprise apps.
Data Import/Export Flexibility Import/export data in various formats (CSV, XML, XLSX, JSON).		Flexible options for export/import, supporting CSV, PNG, PDF, and more.
Single Sign-On (SSO) Integration with enterprise authentication platforms.		Single sign-on with SAML, Okta, Azure AD, and other identity providers commonly used in enterprise.
Webhook Support Trigger external events based on platform actions.		No information available
Custom Integration Support Professional services or tools for building bespoke integrations.		Professional services for custom integration available for enterprise accounts.
ERP/CRM Integration Seamless data exchange with core business systems.		No information available
Actuarial Software Integration Connect with actuarial modeling platforms (e.g., Prophet, MoSes).		No information available
Document Management System (DMS) Integration Link to existing DMS platforms for file management.		No information available
Data Mapping Tools Assist in aligning fields across integrated applications.		No information available
Support for Custom Web Services Consume or expose SOAP/REST web services.		No information available
Integration Latency Average time for data to sync between systems.		No information available
Maximum Concurrent Integrations Number of integration endpoints that can be active at once.		No information available
Integration Failure Alerts Immediate notifications on failed data transfers.		No information available
Sandbox/Test Environment Safe environment for integration testing without affecting production.		No information available

End-to-End Encryption All data is encrypted in transit and at rest.		End-to-end encryption for data in transit and at rest. Security features highlighted on website.
Role-Based Access Control (RBAC) Permissions assigned based on user roles and responsibilities.		Role-based access controls allow admins to grant permissions based on users' role.
Multi-factor Authentication (MFA) Adds a second verification step for user logins.		Multi-factor authentication supported via SSO/identity providers.
Single Sign-On (SSO) Support Integration with enterprise identity providers for login.		Enterprise-tier supports SSO via SAML and related protocols.
Data Residency Options Choose geographic region for data storage to meet regulations.		Data residency options available for enterprise compliance (see security compliance documentation).
Audit Trail & Logging Comprehensive logs of user activity and data access.		Comprehensive audit logs are part of enterprise feature set.
Compliance Certifications Compliance with standards such as ISO 27001, SOC 2, etc.		MURAL's security page lists SOC 2 Type 2, GDPR, and other certifications for enterprise.
Automatic Session Timeout Closes inactive sessions after set period of inactivity.		No information available
Data Loss Prevention Mechanisms to prevent and alert on unauthorized data exports.		No information available
Vulnerability Scanning Automatic scans for security holes or threats.		No information available
Incident Response Process Predefined steps to respond to breaches or incidents.		No information available
User Access Review Frequency How often user permissions are reviewed and updated.		No information available
Encryption Key Management Controls for how encryption keys are generated, stored, and rotated.		No information available
Granular Sharing Controls Ability to limit access to subsets of data/documents.		No information available
Security Patch Update Frequency Interval at which software updates and patches are applied.		No information available

Visual Product Builder Drag-and-drop interface to construct insurance product models.		Visual product builder: MURAL boards are drag-and-drop and allow construction of process models and frameworks.
Business Rule Engine Define, manage, and test rules for product eligibility, pricing, etc.		No information available
Product Variants Support Create and compare multiple versions of insurance product designs.		No information available
Simulation & Scenario Testing Test and visualize product outcomes under different conditions.		Scenarios and simulation canvases/templates exist for customer journey and product outcome mapping.
Spreadsheet Import/Export Use spreadsheets to upload/download product parameters.		No information available
Template Library Access pre-built templates for common insurance products.		Template library, including regulatory templates and best-practice frameworks for insurance.
Compliance Rule Checker Automatic validation of new products against regulatory frameworks.		No information available
Real-Time Calculation Engine On-the-fly calculations as parameters are adjusted.		No information available
Integration with Actuarial Models Direct connection to actuarial projection systems.		No information available
Drag-and-Drop Workflow Design Visualize and adjust process flows for the product lifecycle.		No information available
Parameter Versioning Track different sets of assumptions or business rules.		No information available
Export Product Prototype to PDF One-click export of prototypes in a presentable format.		No information available
Review & Comment on Prototypes Stakeholders can annotate or provide inline feedback on product models.		Review and comment tools: Inline sticky notes, dot voting, comment threads enable detailed prototype review.
Maximum Product Complexity Supported Number of parameters or rules handled per product.		No information available
Time to Create New Product Blueprint Average time to prototype a new product from scratch.		No information available

Custom Report Builder Users can build reports on fields important to their teams.		Custom report builder is present via dashboard export and metric tracking (engagement, activity, etc.).
Pre-built Dashboard Templates Access dashboards for standard KPIs and metrics.		Basic and advanced dashboard templates are provided for tracking innovation and collaboration KPIs.
Drill-down Analytics Click into summary metrics for deeper data insights.		No information available
Automated Reporting Schedule Reports can be sent out automatically on a set schedule.		No information available
Export Reports Download reports in various formats (CSV, PDF, XLSX).		No information available
Snapshot & Historical Tracking Track changes to products, documents, and processes over time.		No information available
Anomaly Detection AI assists in identifying irregularities or risks in the product design.		No information available
User Activity Metrics Reports on team engagement and usage statistics.		MURAL provides analytics on user activity and team engagement.
Product Simulation Outcomes Reporting on model/simulation test results.		No information available
Product Launch Readiness Score Aggregated score for how ‘ready’ a product is for go-live.		No information available
Report Generation Speed Average time to generate a typical analytic report.		No information available
Saved Report Capacity Maximum number of custom reports that can be stored.		No information available
Data Refresh Frequency How often analytics dashboards are updated with new data.		No information available
Data Visualization Library Collection of graphs/charts available (bar, pie, Gantt, etc.).		No information available
Sharing & Subscription Controls Ability to share analytics with colleagues or subscribe to updates.		No information available

Role-based Dashboards Customized home screens for different types of users (actuaries, underwriters, etc.).		No information available
Onboarding & Training Tools Guided tours, help documentation, and tutorials for quicker adoption.		No information available
Drag-and-Drop Customization Personalize layouts and modules without coding.		Drag and drop customization is a key feature of MURAL's board and workspace layouts.
Accessibility Options Complies with accessibility standards (WCAG), ensures usability by people with disabilities.		No information available
Responsive Design UX adapts gracefully to tablet and smartphone screens.		Responsive design with optimized interfaces for tablet, mobile, and desktop.
Dark Mode Support Theme option for low-light environments.		No information available
User Feedback Mechanism Allows users to submit product improvement suggestions.		No information available
Custom Terminology Supports organization-specific or region-specific terms.		No information available
Cross-browser Compatibility Works on all major web browsers.		Supports modern browsers: Chrome, Firefox, Edge, and Safari.
Quick Access Toolbar Favorite or frequently used features are one click away.		Quick access toolbars and favorites/pinning for key murals and templates.
Search Across Modules Global search bar indexes all relevant data.		No information available
Real-time Autocomplete & Suggestions System predicts relevant objects or options as users type.		No information available
Field-level Help Instant tooltips and context help for form inputs.		No information available
Number of Supported Languages Languages available in the user interface.		No information available
Average Task Completion Time Time required to complete a common workflow task.		No information available

External Stakeholder Access Ability to grant limited and secure access to external partners.		Guests and partners can be invited for limited, secure, external stakeholder access.
Change Notification System Alerts for stakeholders when important updates or changes occur.		Notification system for changes and updates is included natively and via integrations.
Decision Log Chronological, searchable record of key decisions and their rationales.		No information available
Regulatory Submission Package Generator Automated compilation of documentation required for regulatory review.		No information available
Stakeholder Voting & Polls Mechanism for stakeholders to express preferences and feedback.		No information available
Visibility Controls by Group Tailor content or workflow visibility for specific groups.		Visibility controls allow content and boards to be restricted to groups or teams.
Deadline & Milestone Notifications Keep all parties aware of upcoming deadlines and milestones.		No information available
Review & Approval Tracking Monitor who has reviewed and approved documents or tasks.		Can track review and approval through comments, voting, and facilitator tools.
Public vs. Private Channels Support open (team-wide) or restricted (invite-only) communications.		No information available
Regulatory Change Alerts Notifications when new rules or requirements impact a product.		No information available
Feedback Collection Forms Collect structured information from stakeholders.		No information available
Real-Time Progress Visualization Share dashboards that show high-level product/project status.		Real-time visualization through dashboards and mural boards is a promoted feature.
Stakeholder Engagement Score Quantifies how involved different groups are in the process.		No information available
External Reviewer Limit Maximum number of external participants supported.		No information available
Average Feedback Turnaround Time Mean time from request to response from stakeholders.		No information available

Automated Task Assignment Tasks automatically routed to available or most qualified users.		Facilitator tools automate and assign tasks to participants during sessions.
Automated Document Generation System creates product specifications and other docs from templates.		No information available
Bulk Operations Batch processing of items (e.g., approve, edit, delete).		Facilitator and batch operations enable bulk editing and processing of elements on a canvas.
Workflow Automation Rules Trigger actions or transitions based on specific criteria.		No information available
Notifications Rules Engine Set triggers for automated notifications and escalations.		No information available
Automated Data Validation Checks data integrity and completeness on input.		No information available
Intelligent Recommendations AI suggests actions, assignments, or next steps based on historical usage.		No information available
Scheduled Data Imports/Exports Automate recurring data sync tasks.		No information available
Task Recurrence Support for recurring or cyclical tasks.		No information available
Automated Reminders/Escalations Follow up with overdue tasks or approvals automatically.		No information available
Template-driven Product Setup Quickly instantiate new products from rule-driven templates.		No information available
Auto-Completion Suggestions Predictive text or form auto-fill for efficiency.		No information available
API-driven Automation Leverage system APIs for external automation scripts or workflows.		API-driven automation is possible via enterprise APIs for integration and workflow scripts.
Time Saved Per Automation Average hours saved per process automated.		No information available
Automation Success Rate Percentage of automated processes that complete successfully.		No information available

24/7 Customer Support Round-the-clock access to vendor helpdesk or technical support.		Enterprise support tier for MURAL offers 24/7 support.
In-app Help & Chatbots Instant self-service help available through context-aware chat.		In-app help documentation, chatbot, and support ticket tools available.
User Community Forums Access to forums for sharing best practices and troubleshooting.		Active user community forums available via MURAL's website.
Dedicated Account Manager Named resource who understands and manages your account.		Dedicated account managers for enterprise contracts.
Service Level Agreements (SLAs) Guaranteed response and resolution times for support tickets.		Service Level Agreements (SLAs) for response and issue resolution provided in Enterprise edition.
Multi-Tenant Architecture Supports multiple independent business units on one platform.		Multi-tenant workspaces allow multiple teams/companies to operate in one deployment.
Custom Branding Ability to white-label the platform with company-specific logos/colors.		Custom branding options for enterprise customers (logo, colors, templates).
Regular Feature Updates Platform is enhanced with new features on a predictable schedule.		Regular platform updates announced monthly or quarterly.
Up-time SLA Service availability guarantee (target up-time percentage).		No information available
Disaster Recovery Plan Comprehensive approach for failover and recovery.		Disaster recovery and business continuity are part of MURAL's enterprise security and compliance commitment.
High Availability Configuration Options for redundancy and uninterrupted service.		No information available
Capacity Scaling Limits Maximum number of concurrent users or data volume supported.		No information available
Upgrade Path Clarity Documentation and process for managing platform upgrades.		No information available
Support Ticket Response Time Average time vendors take to respond to support tickets.		No information available
Onboarding Support Guided setup and training for new customers or users.		No information available

MURAL Enterprise from MURAL

Product analysis by function

Collaborative Design Platforms for Product Development

User Collaboration & Communication (12 Yes /12 Known /15 Possible features)

Document & Knowledge Management (9 Yes /9 Known /15 Possible features)

Workflow & Process Management (0 Yes /0 Known /15 Possible features)

Integration & Interoperability (5 Yes /5 Known /15 Possible features)

Security & Compliance (7 Yes /7 Known /15 Possible features)

Product Modeling & Prototyping (4 Yes /4 Known /15 Possible features)

Analytics & Reporting (3 Yes /3 Known /15 Possible features)

Usability & User Experience (4 Yes /4 Known /15 Possible features)

Stakeholder Engagement & Transparency (5 Yes /5 Known /15 Possible features)

Automation & Efficiency (3 Yes /3 Known /15 Possible features)

Support, Scalability & Maintenance (9 Yes /9 Known /15 Possible features)