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In-chip technology for fast processing, embedded analytics, AI-assisted insights, financial risk analysis, customer behavior analytics, fraud detection, portfolio analysis, and customizable dashboards with drag-and-drop interface.
Comprehensive solutions for reporting, dashboarding, and self-service analytics across the organization.
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Multi-source Data Connections Ability to connect to a wide range of data sources (databases, files, APIs, etc.) simultaneously. |
Sisense supports connections to multiple databases, cloud sources, files, and web APIs; documentation and marketing emphasize broad data integration. | |
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Banking Core System Integration Native connectors for popular core banking systems (e.g., Temenos, Finacle, FIS, etc.). |
Not as far as we are aware.* No specific mention of native connectors for core banking systems (e.g. Temenos, FIS) in documentation; requires custom API work. | |
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Real-Time Data Synchronization Support for real-time data updates and streaming ingestion. |
Sisense supports real-time data sync and streaming integration for various sources, as stated in technical documentation. | |
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ETL/ELT Support Built-in Extract, Transform, Load/Extract, Load, Transform processes for preparing data. |
ETL and ELT supported natively within Sisense via its data modeling and pipeline features. | |
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Data Blending Allow combining data from multiple sources for unified analysis. |
Data blending of multiple sources is a core Sisense capability (highlighted in 'Unified Analytics'). | |
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API Data Fetch Rate Maximum rate at which data can be fetched from APIs. |
No information available | |
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Batch Data Processing Capacity Volume of batch data pipeline processing. |
No information available | |
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Custom Connector Development Allows custom connectors for unique data sources. |
Sisense SDK/API enables custom connector development (confirmed in developer documentation). | |
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Data Format Support Range of supported data types/formats (CSV, XML, JSON, Parquet, etc.). |
No information available | |
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Scheduling Data Updates Ability to schedule automated data refresh intervals. |
Sisense supports scheduled data refreshes and update intervals via built-in tools. | |
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On-premises and Cloud Connectivity Supports both on-premises and cloud-hosted data connections. |
Platform supports both on-premise and cloud connectivity (AWS, Azure, GCP, private cloud, on-prem). |
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Role-Based Access Control (RBAC) Allow fine-grained user access management based on roles. |
Role-based access control is standard in Sisense user/account management. | |
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Data Encryption at Rest/In Transit Encrypts all sensitive data during storage and transmission. |
Data encryption at rest and in transit confirmed in Sisense security documentation. | |
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Audit Logging Records all user activity for compliance and traceability. |
Audit logging of data access and system use is available (compliance features). | |
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GDPR/CCPA Compliance Built-in features to comply with privacy regulations. |
GDPR and CCPA compliance features documented on vendor site. | |
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Data Lineage Tracking Ability to trace the origin and transformation history of data. |
Data lineage tracking supported via data modeling; visual mapping for source-to-dashboard traceability. | |
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PII Data Masking Automatically masks sensitive personally identifiable information. |
Capability to mask PII data is present in Sisense security suite. | |
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Single Sign-On (SSO) Integration with enterprise authentication (e.g., SAML, LDAP, Active Directory). |
Single Sign-On via SAML, LDAP, and Active Directory supported. | |
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Multi-factor Authentication (MFA) Requires extra layer of security for platform access. |
Multi-factor authentication (MFA) supported as per admin/security documentation. | |
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Retention Policy Management Automated controls for enforcing data retention/deletion policies. |
Retention policy controls and automated deletions configurable within Sisense admin tools. | |
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User Permissions Granularity Level of detail for restricting access to platform features/data. |
No information available | |
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Automated Compliance Reporting Automated generation of compliance audit reports. |
Automated compliance report generation supported as part of data governance. |
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Self-service Analytics Enable non-technical users to create queries and generate insights. |
Self-service analytics core to Sisense UX - drag-and-drop and natural language query highlighted in marketing. | |
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Ad Hoc Reporting Ability for users to create custom reports on demand. |
Sisense supports ad hoc report building as part of dashboarding capabilities. | |
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Scheduled & Automated Reporting Support for automatic, timed report generation and delivery. |
Scheduled/automated report delivery supported (email, portal, other workflows). | |
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Interactive Dashboards Customizable dashboards with interactive filters and drill-downs. |
Interactive dashboards (drill-down, filters) are a core value proposition. | |
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Data Visualization Gallery Number of available chart/visualization types. |
No information available | |
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Geo-spatial Analytics Provides geo-mapping and spatial analysis features (e.g., for branch performance). |
Geo-spatial analytics/geo-mapping natively supported in Sisense visualizations. | |
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KPI Tracking Preset and custom banking KPIs (e.g., NIM, RoE, LCR). |
Preset and custom KPI tracking available for financial metrics (B/S, P&L, RoE, etc.). | |
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Drill-through Analysis Ability to click through summary data down to transaction detail. |
Drill-through analysis supported: users can access transaction-level details from rolled-up dashboards. | |
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Embedded Analytics Can embed reports/charts in other banking applications or portals. |
Embedded analytics in external apps/portals is a flagship Sisense use case. | |
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Data Export Options Allows exporting reports to multiple formats (Excel, PDF, CSV, etc.). |
No information available | |
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Alert & Notification Triggers Define conditions to alert users of anomalies or events. |
Alert and notification rules (via Pulse, email, Slack/WebHook) supported natively and through add-ons. |
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Integrated ML/AI Engines Native capabilities for building, training, and deploying models within the platform. |
Sisense supports integrated ML/AI capabilities for forecasting, predictive analytics. | |
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Pre-built Banking Models Library of ready-to-use models for fraud, churn, credit risk, etc. |
Some pre-built models provided (churn, anomaly detection, etc.), though more limited compared to specialist platforms. | |
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Model Training Speed Measured throughput for ML model training. |
No information available | |
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AutoML Automated machine learning workflows for non-expert users. |
Sisense AutoML features enable non-technical users to build models in UI. | |
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Real-Time Scoring Deploys models to score transactions or events as they occur. |
Real-time scoring (e.g. fraud, risk) is referenced in analytics platform solution overview. | |
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Explainable AI (XAI) Tools for interpreting model outcomes and increasing regulatory trust. |
Sisense offers explainability features in their ML integrations and reporting. | |
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Integration with Python/R Notebooks Enable data scientists to work directly within programming notebooks. |
Integration with Python/R notebooks enabled via API and analytics connectors. | |
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Model Ops (Monitoring and Retraining) Features for monitoring models in production and retraining as needed. |
Model monitoring and retraining is supported, though more advanced options might need integration with external tools. | |
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Anomaly Detection Automated detection of unusual activity (transactions, logins, etc.). |
Anomaly detection is available as an analytic/ML function and in financial service content. | |
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Natural Language Processing (NLP) Supports NLP for sentiment or document analysis. |
Sisense supports NLP for query, insight generation, and for text data sentiment analysis (featured in documentation). | |
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Number of Supported Algorithms Count of out-of-the-box ML/AI algorithms offered. |
No information available |
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In-platform Commenting Users can comment/tag colleagues on reports/dashboards. |
In-platform commenting, tagging, and note features are supported (dashboard annotation). | |
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Role-based Content Sharing Granular controls for sharing analytics content with specific users/groups. |
Granular content/data sharing by user, group and role via RBAC. | |
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Version Control Track versions and changes to dashboards or data models. |
Version control for dashboards/data models is part of Sisense governance suite. | |
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Notification System Alerts users with updates or shared content. |
Users receive notifications for shared content and analytics changes (email, in-app). | |
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Export/Publish to External Channels Publish insights/reports to email, portals, or business apps. |
Sisense can publish/export to external channels: email, applications, portals. | |
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Collaboration Workspace Shared spaces for cross-team analytics project work. |
Collaboration workspaces/BI projects are supported for teams and departments. | |
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Audit Trail on Shared Assets Tracks who accesses or modifies shared analytics assets. |
Shared asset audit trail is available as part of the platform's compliance tracking. | |
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Concurrent User Limit Maximum number of users who can collaborate concurrently. |
No information available | |
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Personalized Content Feeds User-customized feeds for relevant insights/notifications. |
Personalized content feeds can be configured and received based on roles/preferences. | |
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Integration with Corporate Communication Tools Slack, Teams, or email integration for sharing notifications. |
Slack, Teams, email integration for notifications/sharing. |
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Maximum Data Volume Supported The data size the platform can efficiently process. |
No information available | |
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Concurrent User Support Maximum number of analytics users supported at once. |
No information available | |
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Query Response Time Median time to return results for standard queries. |
No information available | |
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Elastic Scaling Automated system resources scaling up/down based on load. |
Elastic scaling is inherent in Sisense cloud and hybrid architecture. | |
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Cloud-native Architecture Built to run natively on cloud platforms for maximum scale. |
Sisense is a cloud-native platform, documented by architecture diagrams. | |
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High Availability Redundancy and failover support for mission-critical analytics. |
High availability and failover are supported via clustered deployment. | |
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Data Partitioning Support for dividing data sets for distributed processing. |
Data partitioning supported for distributed processing in enterprise plans. | |
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Multi-tenancy Single platform instance supports multiple organizations/business units securely. |
Multi-tenancy by organization supported (secure isolation of tenant data). | |
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Distributed Computing Support Harnesses cluster computing for faster processing. |
Distributed computing supported via scalable clusters (on-prem and cloud). | |
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Workload Isolation Separates analytic workloads (e.g., test vs. production). |
Workload isolation between projects, users, and data models configurable. |
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No-code/Low-code Analytics Allows users to build reports/dashboards without advanced coding. |
No-code/low-code analytics available via drag-and-drop and wizard interfaces. | |
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Mobile Accessibility Analytics accessible on mobile devices (responsive web or app). |
Mobile-optimized and dedicated mobile app available for Sisense. | |
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Customizable Dashboards Users can tailor dashboards to their preferences. |
Customizable dashboards are a core Sisense feature (layout, filters, visualizations). | |
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Personalized Analytics Platform adapts to users’ roles, preferences, or historical behavior. |
Platform supports personalization for analytics users (saved views, custom recommendations, reminders). | |
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Onboarding & Guided Tutorials In-app guidance and training to speed up user adoption. |
In-app onboarding and tutorials standard in Sisense UI. | |
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Accessibility Compliance (WCAG) Meets standards for users with disabilities. |
Accessibility standards (WCAG) compliance referenced in Sisense trust/security docs. | |
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Multi-language Support Platform available in user’s preferred language. |
Multi-language support is available in platform settings/documentation. | |
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Feedback/Support Widgets In-platform mechanism to contact support or send feedback. |
Feedback / support widgets present within platform. | |
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Custom Theme Support Ability to configure platform colors, fonts, and layout. |
Custom theming (color, font, layout) configurable in Sisense. | |
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User Satisfaction Score Aggregate user feedback regarding usability. |
No information available |
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Deployment Models Available on-premises, private cloud, public cloud, or hybrid. |
No information available | |
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Automated Updates Automatic patches/updates delivered by the vendor. |
Automated updates available (cloud) and can be scheduled/on-demand (on-prem deployments). | |
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Containerization Support Deployable using containers (e.g., Docker, Kubernetes). |
Containerization supported (Docker, Kubernetes in deployment guides). | |
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API Access for Administration Admin controls can be automated via API. |
Admin/API access for automation is supported as described in developer documentation. | |
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Backup & Disaster Recovery Automated backups and recovery testing features. |
Automated backup and disaster recovery are referenced in Sisense operational best practices. | |
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Custom Domain & Branding Banks can apply their logo, business domain, and UI colors. |
Custom domain/branding available in admin customization tools. | |
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Service Level Agreement (SLA) Availability Guaranteed uptime from platform vendors. |
No information available | |
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Multi-instance Support Separate instances for dev, staging, and production. |
Support for multiple platform instances (dev, test, prod environments) is standard. | |
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Automated User Provisioning Integrates with HR or IT systems for onboarding/offboarding. |
Sisense integrates with HR/IT systems for automated user provisioning and offboarding. | |
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Change Management Tools Integrated tools for managing platform changes and rollback. |
Change management tools (rollback, audit, approval workflows) are supported. |
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Open APIs Well-documented APIs for pushing/pulling data and metadata. |
Open REST APIs for data/model access provided and documented. | |
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SDKs and Developer Tools Software development kits in major programming languages. |
SDKs and developer tools for Python, Java, JavaScript provided. | |
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Marketplace for Add-ons Ecosystem for third-party or in-house extensions. |
Marketplace for add-ons and plug-ins offered on Sisense Marketplace. | |
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Web Hooks/Event Triggers Can respond to platform or data events for integration. |
Webhooks/event triggers supported for integrations (alerts, automation). | |
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Custom Widget Support Ability to add bespoke visual components to dashboards. |
Custom widgets supported via Sisense BloX and SDK. | |
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Integration with BI/Analytics Standards Support for OData, JDBC, ODBC, or other analytics standards. |
Supports ODBC/JDBC (BI standards), OData, etc. | |
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Reporting API Throughput Speed of exporting reports via API. |
No information available | |
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Webhook Latency Average time to trigger and deliver an event. |
No information available | |
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Integration Templates Pre-built integrations to common banking or fintech applications. |
No information available | |
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Data Federation Allows querying/discovery across federated sources. |
Sisense supports data federation (querying across multiple live sources). |
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Banking Regulatory Templates Pre-made formats for standard banking regulatory submissions. |
No information available | |
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Automated Report Archiving Archive regulatory reports on a scheduled basis. |
No information available | |
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Change Logs for Regulated Reports Track and archive changes to all regulatory submissions. |
No information available | |
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Application-level Auditing Event-level logging of user interaction with regulatory reports. |
No information available | |
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Localization (Jurisdiction Support) Ability to adapt to various legal/accounting frameworks. |
No information available | |
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e-Signature Support Digitally sign regulatory reports as per local frameworks. |
No information available | |
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Regulatory Change Management Update content automatically as regulations change. |
No information available | |
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Automated Report Validation Validate submissions against regulatory business rules. |
No information available | |
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Data Residency Controls Configure where banking data is stored/processed geographically. |
No information available | |
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Sanctions and Watchlist Monitoring Tools to analyze and report against global financial watchlists. |
Sisense supports sanctions/watchlist analytics solutions via partner integrations, used in banks for AML/fraud investigation. |
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24/7 Support Availability Vendor provides ‘always-on’ support for critical functions. |
Sisense provides 24/7 support options for enterprise/critical customers (per support plans). | |
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Dedicated Banking CSM Customer Success Manager specialized in banking analytics. |
Sisense offers dedicated customer success managers (CSMs) for banking/finance clients. | |
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Vendor Response Time Average time to first contact from support. |
No information available | |
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Certified Training Programs Official learning tracks for business and technical users. |
Certified training and enablement programs referenced in the education/services sections. | |
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On-Demand Knowledge Base Extensive, searchable database of help articles and FAQs. |
On-demand knowledge base and FAQ portal available to all customers. | |
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Community Forums User-to-user forums for troubleshooting and ideas. |
Sisense supports an active online community forum for product discussion and troubleshooting. | |
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Implementation Accelerators Templates/frameworks to speed initial implementation. |
Implementation accelerators/templates are provided for core BI use cases and verticals. | |
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Service Management Portal Online management of support tickets and SLAs. |
Service management portal available for tickets, SLAs, and support monitoring. | |
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Third-party Implementation Partner Ecosystem Availability of certified partners for platform rollout. |
Ecosystem of certified implementation partners listed on Sisense website. | |
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Account Health Reviews Regular check-ins and performance reviews by the vendor. |
Account health review/check-ins included in premier/enterprise service tiers. |
Software that presents complex risk data in intuitive visual formats, enabling underwriters to identify patterns, trends, and outliers more efficiently in large datasets.
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Multi-Source Data Import Ability to import data from spreadsheets, databases, APIs, and cloud applications. |
Sisense for Financial Services supports data import from spreadsheets, databases, APIs, and various cloud applications, as per documentation and integrations marketplace. | |
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Real-Time Data Sync Automatically updates visualizations as data sources change. |
Sisense provides real-time data syncing and updates via live data connections and in-chip analytics as described on product page. | |
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Custom Data Connectors Supports custom connectors to niche insurance data sources (e.g., reinsurance systems, claims databases). |
Sisense has SDKs and APIs for building custom connectors for a variety of data sources including niche insurance systems. | |
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Data Transformation Provides tools for cleaning, transforming, and normalizing data within the platform. |
Platform provides robust ETL, transformation, and data wrangling tools, referenced in the documentation and marketing materials. | |
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Large Data Volume Capacity Maximum size of importable datasets. |
No information available | |
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Data Enrichment Ability to augment existing datasets with 3rd party data (demographics, property risk scores, etc.) |
Sisense enables enrichment via third-party APIs and data blending features. | |
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Scheduling Imports Allows scheduled recurring data pulls for up-to-date insights. |
Scheduling of data imports and refreshes is a standard Sisense feature. | |
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Data Quality Checking Automated validation for outliers, missing values, and format consistency. |
Sisense offers data quality and validation tools for missing values, types, and outlier checks. | |
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Support for Insurtech Standards Compatible with ACORD or other insurance data standards. |
Sisense supports ACORD and insurance-specific data models via custom models/APIs per enterprise deployments. | |
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Data Lineage Tracking Keeps track of the source and transformation path of data. |
Data lineage is supported via Sisense data catalog, metadata, and transformation tracking. |
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Interactive Dashboards Build and share dashboards with real-time filters. |
Sisense enables interactive, customizable dashboards with real-time filtering. | |
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Custom Chart Types Supports bar, line, scatter, heat maps, geospatial, network diagrams, and industry-specific visuals. |
Custom chart types (bar, line, scatter, geo, network, etc.) are core Sisense features. | |
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Drill-Down Analysis Dive into granular detail directly from dashboards. |
Drill-down analysis into dashboard details is a documented Sisense capability. | |
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KPI and Metrics Cards At-a-glance display of key underwriting metrics (loss ratio, exposure, premium, etc.). |
KPI cards and custom metrics are native to Sisense dashboard widgets. | |
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Geospatial Mapping Visualize risk concentration and policy distribution on maps. |
Geospatial mapping is available through Sisense maps and 3rd-party add-ons. | |
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Side-by-Side Comparisons Directly compare multiple entities or time periods. |
Side-by-side comparisons for multiple entities/timelines are standard functionalities. | |
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Customizable Themes and Branding Align dashboard appearance with company brand standards. |
Customizable themes and white-label branding are supported in Sisense implementations. | |
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Automatic Visualization Recommendation Suggests optimal chart types based on data structure. |
Automatic chart recommendations are present via AI-assisted insight suggestions. | |
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Number of Supported Visualization Types How many unique chart and visualization types are included. |
No information available | |
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Embedded Visualizations Allows sharing or embedding charts in underwriting portals or presentations. |
Sisense supports embedding dashboards and visualizations into portals/applications. | |
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Export Options Export dashboards or charts as images, pdf, interactive html, etc. |
Export options to image, PDF, and interactive HTML supported. | |
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Mobile-Friendly Dashboards Dashboards automatically adapt to smaller screens. |
Mobile-responsive dashboards supported natively. |
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Role-Based Access Control Grant/restrict views and editing of data and dashboards based on user role. |
Role-based access controls can be configured for dashboards and reports. | |
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Commenting and Annotation Allows users to add comments or highlight insights directly on visualizations. |
Sisense enables comments and annotations directly on dashboards. | |
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Workflow Integration Integrates with underwriting approval, review, or referral workflows. |
Workflow integration available via API and ecosystem connectors. | |
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Personalized Dashboards Users can build, save, and set default dashboards tailored to their workflow. |
Personalized dashboards for different user workflows are supported. | |
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Collaboration Tools Share dashboards, schedule reports, send email alerts, and assign tasks. |
Collaboration tools for sharing, scheduling, alerts, and tasking are available. | |
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Multi-Language Support The interface is available in multiple languages. |
Interface available in multiple languages as per documentation. | |
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End-User Training Resources Comprehensive help, onboarding guides, tutorials. |
Comprehensive help guides, onboarding resources, and tutorials provided via Sisense documentation and community. | |
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Quick Search Search among dashboards, reports, or data fields for rapid analysis. |
Search across dashboards, reports, and fields with Sisense global search. | |
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Concurrent Users Supported Maximum simultaneous users supported by the platform. |
No information available | |
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Custom Notifications Push alerts for key metric changes, risk spikes, etc. |
Sisense supports custom notifications and alerts for key metric changes. | |
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Accessibility Compliance Meets standards for accessibility (WCAG, ADA), essential for larger insurers. |
Accessibility compliance features are supported and noted in Sisense documentation. |
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Predictive Analytics Support Visualize outputs from predictive risk, pricing, and fraud detection models. |
Predictive analytics support through integration with ML/AI models for risk and fraud analysis is explicitly advertised. | |
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What-If Analysis Tools Explore scenarios and their impact on key metrics. |
What-if scenario analysis tools are available within dashboard options. | |
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Integration with Actuarial Models Can visualize data/results from actuarial tools or software. |
Integration with actuarial and statistical software/models via API. | |
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Statistical Summary Visualizations Automatic display of mean, median, standard deviation, loss cost distribution, etc. |
Statistical summary (mean, median, stdev, etc) visualizations are part of core chart set. | |
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Correlation Matrix Visualization Visual representation of relationships between variables (peril, region, profile). |
Correlation matrix and heatmap visualizations available by default. | |
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Machine Learning Model Insights Integration with ML platforms for visualizing feature importance, model lift, etc. |
Machine learning model insights via integrations (Python/R) visualizations and connector add-ons. | |
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Custom Formula Builders Users can define custom metrics/formulas for underwriting KPIs in the platform. |
Custom formula builders available with scripting and custom field creation in dashboards. | |
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Time-Series Forecasting Visual tools for historical and projected trends (claims counts, premium, etc.). |
Sisense supports historical trend and time-series forecasting visuals. | |
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Anomaly / Outlier Detection Visualization Highlights suspicious activity (fraud, errors) with automated graphics. |
Anomaly detection and fraud visualization available as part of AI-insights toolset. | |
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Integration APIs for Data Science Tools Connects to R, Python, or similar tools for custom analytics. |
Integration with R and Python for custom analytics and AI as per Sisense documentation. |
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Data Encryption At Rest/Transit Ensures data is always encrypted, both stored and in transmission. |
Full data encryption for data at rest and in transit via enterprise security measures. | |
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Audit Logs Comprehensive tracking of data access and changes for compliance. |
Comprehensive audit logging available for compliance. | |
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Single Sign-On (SSO) Support Integrates with company SSO for seamless and secure access. |
Single Sign-On (SSO) integrations with SAML, OIDC, etc. are available. | |
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GDPR and Local Data Residency Compliance with data privacy regulations including data localization. |
Sisense is compliant with GDPR and supports data residency as per customer requirements. | |
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Multi-Factor Authentication Adds an extra layer of access security for user accounts. |
Multi-Factor Authentication is supported as part of enterprise security features. | |
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Automatic Data Masking Sensitive fields (PII, health, etc.) can be obfuscated by policy. |
Automatic data masking and field-level security are available for sensitive information. | |
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Custom Access Permissions Fine-grained control by report, field, or row level. |
Supports custom access permissions down to report/row/field level per documentation. | |
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Security Certifications Held Compliance with standards (ISO27001, SOC 2, etc.). |
Sisense holds SOC 2, ISO, and other security certifications for enterprise deployments. | |
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Self-Hosted Deployment Option Can be deployed in a private data center or on-premises environment. |
On-premises/self-hosted deployment option is available for enterprise clients. | |
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Automatic Session Timeout Sessions expire after a defined period of inactivity. |
Automatic session timeout is configurable for security compliance. |
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Open API Availability Robust API to push/pull data and automate processes. |
Sisense offers robust open API coverage for automation and integration. | |
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Plug-Ins for Insurance Core Systems Direct integrations for systems like Duck Creek, Guidewire, etc. |
Plug-ins and certified connectors for insurance core systems (e.g., Guidewire) available in the Sisense marketplace and partner network. | |
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Marketplace Add-Ons Access to a library of add-ons/extensions. |
Sisense offers a marketplace for add-ons/extensions. | |
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Customizable ETL Pipelines Create, schedule, and manage ETL jobs within the platform. |
Customizable ETL pipelines with schedulers, connectors, and transformation tools. | |
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High Availability SLA Platform uptime guarantee. |
No information available | |
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Support for High Concurrency System can handle large numbers of simultaneous users and complex queries. |
Sisense architecture is designed for high concurrency and multi-user workloads. | |
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On-Premises, Cloud, and Hybrid Deployment Flexible deployment options based on IT and compliance strategy. |
Deployment options include public cloud, on-premises, and hybrid configurations. | |
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Batch and Streaming Data Processing Handles both scheduled (batch) and real-time (streaming) data ingestion. |
Supports both batch and real-time (streaming) data ingestion/processing. | |
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Number of Supported Integrations How many unique partner systems/APIs are available out-of-the-box. |
No information available | |
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Custom Script Support Allows custom Python, R, or SQL code to run inside data processes. |
Custom script support for Python, R, SQL, etc., available in ElastiCubes and plug-ins. |
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Scheduled Report Delivery Automated delivery of reports/dashboards via email or other channels. |
Automated scheduled report delivery via email/channels natively supported. | |
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Custom Report Builder Easily build bespoke reports from any dataset. |
Custom report builder included for bespoke analytics. | |
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Distribution to External Partners Share reports securely with outside brokers or reinsurers. |
Allows secure sharing to external partners via sharing links and security controls. | |
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PDF, Excel, Image Export One-click export of visuals into common office formats. |
PDF, Excel, and image export options are available natively. | |
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Dynamic Report Filtering End-users can apply filters and customize their view on delivered reports. |
End-user-driven report filtering and customization supported. | |
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Auto-Generated Executive Summaries Narrative summaries of KPI movements and trends. |
AI-driven executive summary generation available in business analytics suite. | |
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Subscription Management Users can subscribe to and manage alerts for specific dashboards. |
Users can subscribe and manage alert/report delivery through dashboard options. | |
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Public and Private Link Sharing Control whether links are public, SSO-restricted, or one-time. |
Supports link sharing with public/private/SSO restriction capabilities. | |
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Report Versioning Track and view previous versions or dashboards. |
Report/dashboard versioning with rollback/audit trails supported. | |
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Custom Print Formatting Set paper size, watermark, page headers, and logos for printed reports. |
Custom print formatting options including watermarks, company logos, and size. |
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Dashboard Load Time Average time to load complex dashboards. |
No information available | |
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Query Execution Speed Average time to process user-initiated queries. |
No information available | |
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Concurrent Query Capacity Number of simultaneous queries supported before performance degrades. |
No information available | |
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Uptime Guarantee Service Level Agreement (SLA) for platform reliability. |
No information available | |
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Data Refresh Frequency Shortest interval between data refreshes (lower is better). |
No information available | |
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Scalability for Users How easily user capacity can be increased. |
User scalability features with adjustable licensing and multi-node scaling. | |
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Auto-Scaling Infrastructure Infrastructure automatically scales to meet variable loads. |
Sisense supports auto-scaling when deployed on compatible cloud infrastructure. | |
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Disaster Recovery Time Objective (RTO) Maximum tolerable downtime after a disruption. |
No information available | |
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Maximum Supported Dataset Size Largest dataset size supported for analysis. |
No information available | |
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Guaranteed Backup Frequency Frequency of automatic system backups. |
No information available |
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Per-User vs. Unlimited Licensing Pricing flexibility based on company size and usage pattern. |
Licensing options support both per-user and unlimited/enterprise models. | |
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Transparent Pricing Model Costs are clearly published and predictable. |
Sisense publishes pricing tiers and provides cost estimates upon request—generally transparent compared to peers. | |
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Free Trial / Proof of Concept Availability Option to test full features before commitment. |
Free trial and proof of concept available upon request via vendor sales process. | |
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Pay-as-You-Go Option No long-term contractual commitment required. |
Flexible contracts including pay-as-you-go options may be arranged for cloud deployments. | |
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Bulk License Discounts Discounts for enterprise-scale use. |
Bulk license discounts are available as per Sisense enterprise sales. | |
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Academic/Non-Profit Tier Reduced pricing for research or non-profit institutions. |
Sisense offers special packages/pricing for academia and non-profit organizations. | |
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All Features Included No hidden or tiered feature restrictions. |
Product philosophy is to include all features, though some enterprise features may be separately licensed. | |
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Ongoing Maintenance Fees Maintenance or support costs are bundled/transparent. |
Maintenance and support costs are included in license or clearly itemized. | |
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Custom Contract Lengths Offered Flexible contractual terms to suit business needs. |
Custom contract lengths available for enterprise clients. | |
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Self-Service Procurement Ability to purchase/licence directly online. |
Self-service procurement for cloud-based Sisense plans is available via the website. |
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24/7 Technical Support At least one support channel is always available. |
24/7 technical support for enterprise plans documented and referenced in support materials. | |
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SLAs for Support Response Guaranteed response times for critical issues. |
SLAs for critical support available as part of premium support contracts. | |
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Dedicated Account Manager Personalized support through a named representative. |
Dedicated account manager is available for enterprise contracts. | |
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Onboarding Implementation Services Professional onboarding and solution customization. |
Onboarding and professional services are offered with enterprise package. | |
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Custom Feature Development Willingness to build or adjust features upon request. |
Custom feature development is available per client requirements (with contract/P.O.). | |
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Regular Product Updates Continuous improvement, release roadmaps shared. |
Product follows continuous update schedule with release notes and roadmaps published. | |
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User Community Forums Active user groups for peer support and best practice sharing. |
Active user community with forums and peer support materials. | |
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Comprehensive Documentation Full user/admin guides and integration references. |
Comprehensive documentation including user, admin, API, and integration guides. | |
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Training and Certification Programs Structured courses and certifications for users. |
Training and certification programs available through Sisense University and partners. | |
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Customer Feedback Channels Input mechanisms for feature requests and improvement suggestions. |
Customer feedback is collected through official channels for feature requests and improvements. |
User-friendly applications that allow business users to create their own reports, conduct analyses, and explore data without relying on IT specialists.
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